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Minority Identity Signals in a Retail Supply Chain Setting and Consumer Purchase Intentions: The Mediating Role of e-LSQ Expectations 零售供应链环境中的少数群体认同信号与消费者购买意愿:电子商务商期望的中介作用
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-11-24 DOI: 10.1111/jscm.70012
Saif Mir, Christian Hofer, Stephanie Powell Thomas

This study examines the differential effects of product manufacturer minority identity (MI) disclosures on consumer purchase intentions in an e-commerce setting. Prior research has concluded that when minority-owned businesses (MBs) make such disclosures on their own websites, it can adversely affect consumer evaluations and purchase intentions. Other work has found that MI disclosures on retailer websites can boost consumer purchase intentions. Hence, the evaluation of MI signals by consumers depends on the identity of the signal sender, the MB or the retailer, and invites an exploration of the underlying causal mechanisms. This study emphasizes consumers' differential electronic logistics service quality (e-LSQ) expectations of MBs versus retailers as a critical mediating factor. The empirical results provide evidence supporting the contention that MI disclosures on MBs' own websites are associated with lower e-LSQ expectations and, ultimately, purchase intentions as compared with MI disclosures on retailer websites. These effects are also found to be contingent on consumers' diversity beliefs. This study contributes to the consumer-centric supply chain and diversity-related literature and offers refinements to signaling theory. It also has implications for practice, highlighting the critical importance of retailer–MB partnerships in fostering equitable market opportunities and improving MBs' competitive positioning.

本研究考察了电子商务环境下产品制造商少数民族身份(MI)披露对消费者购买意愿的差异效应。先前的研究已经得出结论,当少数族裔企业(MBs)在自己的网站上披露这些信息时,可能会对消费者的评价和购买意愿产生不利影响。其他研究发现,零售商网站上的MI披露可以提高消费者的购买意愿。因此,消费者对MI信号的评价取决于信号发送者、MB或零售商的身份,并要求对潜在因果机制进行探索。本研究强调消费者对电子物流服务质量(e-LSQ)的不同期望是一个关键的中介因素。实证结果提供了支持以下论点的证据:与零售商网站上的MI披露相比,MBs自己网站上的MI披露与较低的e-LSQ期望以及最终的购买意愿有关。研究还发现,这些影响取决于消费者的多样性信念。本研究对以消费者为中心的供应链和多样性相关文献有所贡献,并对信号理论进行了完善。它还具有实践意义,强调了零售商与中小企业合作在促进公平的市场机会和改善中小企业竞争定位方面的关键重要性。
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引用次数: 0
Buyer Fairness and Supplier Trust: The Moderating Effects of Supplier Dependence From a Motivated Cognition Perspective 买方公平与供应商信任:供应商依赖的调节效应:动机认知视角
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-11-11 DOI: 10.1111/jscm.70011
Jie Chen, Michael Lewis, Navod Liyanage

Distributive fairness (how benefits are shared) and process fairness (how decisions are made) are key antecedents to trust formation in buyer–supplier relationships. However, existing research has given limited attention to when and how distributive and process fairness are associated with higher trust, especially considering the motivational components of trust. Drawing on a motivated cognition perspective, this study examines how supplier dependence—a key factor that shapes supplier motivation—moderates the relationship between buyer fairness and supplier trust. Survey data were first used to investigate the moderating effects, demonstrating distinct patterns of fairness effects across different levels of supplier dependence. A case study was then utilized to strengthen the research's applicability in real-life situations, particularly to illuminate the mechanism of motivated cognition. This study advances knowledge in two important ways. First, it provides a fuller specification of the fairness–trust connection in buyer–supplier relationships. Second, it generates novel insights into trust as a motivated phenomenon.

分配公平(如何分享利益)和过程公平(如何做出决策)是买方-供应商关系中信任形成的关键先决条件。然而,现有的研究很少关注分配公平和过程公平何时以及如何与更高的信任相关联,特别是考虑到信任的动机成分。利用动机认知的视角,本研究考察了供应商依赖——塑造供应商动机的关键因素——如何调节买方公平与供应商信任之间的关系。调查数据首先用于调查调节效应,展示了不同供应商依赖水平的公平效应的不同模式。在此基础上,通过案例研究加强了本研究在现实生活中的适用性,特别是阐明了动机认知的机制。这项研究在两个重要方面促进了知识的发展。首先,它对买卖双方的公平-信任关系提供了更全面的规范。其次,它对信任作为一种动机现象产生了新的见解。
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引用次数: 0
Dyadic Information Morphing: A Process Theory of Interorganizational Meaning Transformation in Sustainable Supply Chain Management Initiatives 二元信息变形:可持续供应链管理中组织间意义转换的过程理论
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-11-04 DOI: 10.1111/jscm.70010
Daniel D. Prior, Tobias Widmer

Supply chains rely on dyadic information exchange between partners to facilitate coordination, problem-solving, and innovation, yet information asymmetry remains a pernicious problem and one that is chronic in sustainable supply chain management (SSCM) initiatives. Conventional notions of information asymmetry in the supply chain literature are excessively simplistic, which means we do not currently have an in-depth explanation of how, despite the best intentions of supply chain members, information asymmetry manifests through dyadic information exchange processes. Drawing on three SSCM initiative cases conducted between June 2019 and March 2020 involving 47 interviews, six site visits, and document analyses, this study develops a process view of dyadic information asymmetry. The study unpacks the case chronologies of critical events to highlight how information asymmetries emerge in SSCM initiatives. The study introduces the concept of “dyadic information morphing,” comprising message focusing, message alteration, and message decontextualization, as a theoretical explanation of information asymmetry emergence. For managers, the study offers guidance on dealing with dyadic information morphing. From a societal perspective, the study highlights the implications of dyadic information morphing for global sustainability.

供应链依赖于合作伙伴之间的双向信息交换来促进协调、解决问题和创新,然而信息不对称仍然是一个有害的问题,并且是可持续供应链管理(SSCM)计划中的一个长期问题。供应链文献中信息不对称的传统概念过于简单,这意味着我们目前没有深入解释,尽管供应链成员的最佳意图,信息不对称如何通过二元信息交换过程表现出来。根据2019年6月至2020年3月期间进行的三个SSCM倡议案例,包括47次访谈、6次实地考察和文献分析,本研究建立了二元信息不对称的过程观。该研究揭示了关键事件的案例年表,以突出信息不对称如何在SSCM计划中出现。该研究引入了“二元信息变形”的概念,包括信息聚焦、信息改变和信息去语境化,作为信息不对称出现的理论解释。该研究对管理者处理二元信息变形具有指导意义。从社会的角度来看,该研究强调了二元信息变化对全球可持续性的影响。
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引用次数: 0
An Examination of the Tariff-Induced “Tug of War” Between Inventory Buffering and Inventory Leanness 关税引发的库存缓冲与库存精益“拉锯战”研究
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-10-31 DOI: 10.1111/jscm.70004
John-Patrick Paraskevas, Robert Wiedmer, Christopher W. Craighead

The ongoing debate about tariffs is characterized by a lack of understanding of the effect of tariffs on supply chains. The tariff impact is often described with contradicting effects. In this research, the authors examined the opposing perspectives arising between resource dependency and social–ecological resiliency views in the context of tariffs and inventory leanness, a well-established indicator of operational efficiency. Depending on the view, tariffs may induce a positive or negative effect on inventory efficiency—evidence of a tension ripe for examination. To investigate these opposing views, the authors created a novel database of firms operating in industries that imported 2018 tariff-affected products and compared tariff-affected versus non-tariff-affected firms using a difference-in-differences analysis. In doing so, the findings revealed that, perhaps surprisingly, firms that operated in tariff-affected industries became leaner and more efficient with regard to inventory. The authors then discuss the resulting theoretical, managerial, and societal implications and lay the foundation for future research, including on the 2025 tariff announcements and increases.

正在进行的关于关税的辩论的特点是缺乏对关税对供应链影响的理解。人们常常用相互矛盾的效果来描述关税的影响。在这项研究中,作者研究了在关税和库存精益(一个公认的运营效率指标)的背景下,资源依赖和社会生态弹性观点之间产生的对立观点。根据不同的观点,关税可能会对库存效率产生积极或消极的影响——这是一种有待检验的紧张关系的证据。为了调查这些对立观点,作者创建了一个新的数据库,其中包括在进口2018年关税影响产品的行业中运营的公司,并使用差异中差异分析比较了受关税影响和不受关税影响的公司。在这样做的过程中,调查结果显示,也许令人惊讶的是,在受关税影响的行业中经营的公司在库存方面变得更加精简和高效。然后,作者讨论了由此产生的理论、管理和社会影响,并为未来的研究奠定了基础,包括2025年关税的宣布和增加。
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引用次数: 0
Disintermediation and Reintermediation of Seafood Supply Chains for Social and Ecological Regeneration 海产品供应链的非中介化和再中介化促进社会和生态再生
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-10-28 DOI: 10.1111/jscm.70009
Camille Meyer, John M. Luiz, Anton Grutter, Hamieda Parker

This article investigates how technology-mediated supply chains can foster ecological and social regeneration in the seafood sector. It focuses on Abalobi, a South African social enterprise that connects small-scale fishers with consumers through technological and relational innovations and counters dynamics of degeneration, such as socioeconomic inequalities and growing disproportionality, prevalent in traditional seafood supply chains. The findings reveal that although disintermediation (shortening supply chains through technology) is a necessary first step to dismantle exploitative structures, it is insufficient on its own to foster regeneration. Instead, Abalobi's success hinges on reintermediation: strategically introducing relational mechanisms and creating new markets that realign incentive structures. Specifically, these measures redirect demand from overfished species toward undervalued, abundant alternative species, promoting both ecological sustainability and equitable livelihoods. This article contributes to the literature by illustrating a novel two-step process model: (1) disintermediation to disrupt degenerative dynamics, followed by (2) reintermediation to initiate systemic regeneration. It advances supply chain management theory by explaining how disintermediation and reintermediation can create paths to restoring proportionality and shifting supply chains from degenerative to regenerative dynamics.

本文研究了技术介导的供应链如何促进海产品部门的生态和社会再生。它的重点是南非社会企业Abalobi,该企业通过技术和关系创新将小规模渔民与消费者联系起来,并应对传统海产品供应链中普遍存在的社会经济不平等和日益严重的不成比例等退化因素。研究结果表明,尽管去中介化(通过技术缩短供应链)是拆除剥削结构的必要第一步,但它本身不足以促进再生。相反,Abalobi的成功取决于再中介:战略性地引入关系机制,创造重新调整激励结构的新市场。具体来说,这些措施将需求从过度捕捞的物种转向被低估的、丰富的替代物种,促进生态可持续性和公平的生计。本文通过阐述一个新的两步过程模型为文献做出贡献:(1)脱中介破坏退化动力学,然后(2)再中介启动系统再生。它通过解释去中介化和再中介化如何创造恢复比例和将供应链从退化动态转移到再生动态的路径来推进供应链管理理论。
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引用次数: 0
Theorizing Critical Locus of Supply: A Material Flow Perspective 关键供应点的理论化:一个物料流的视角
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-10-10 DOI: 10.1111/jscm.70008
Yusoon Kim, Hyunwoo Park

Taking a material flow perspective, this article introduces a new network measure—the critical locus of supply (CLS)—that is particularly useful for identifying critical locations for supply chain continuity. Conventional social network analysis (SNA) approaches to supply risks focus on well-linked, central nodes. In these approaches, all nodes are treated (weighed) equally, even in directed networks, and are rarely situated vis-à-vis network anchors. However, real supply chains have a directed “flow” network structure with distinct sources and sinks of material flows. In that context, the authors argue that the nodes should be weighted differently depending on their involvement in network flows. Consequently, traditional SNA measures of centrality fall short in identifying true supply risks. The CLS measure differentiates individual nodes in a supply network (SN) based on the degree to which network content (i.e., materials) flowing through each node is reroutable or substitutable. In this regard, the CLS measure emphasizes each upstream node's (supplier) connection with other low-degree, scantily-linked nodes in the SN. The measure was tested against a set of SNA measures on 12 actual pharmaceutical SNs (six in the United States and six in Europe). The results demonstrate that the CLS measure outperforms SNA measures in identifying nodes critical to material flows (i.e., nodes whose removal disrupts a greater portion of the original material flow structure of each sample SN). Based on these results, the authors discuss implications at the individual firm, supply chain and industry levels. Combined, these findings lend support to the greater efficacy and applicability of CLS, compared with SNA measures, in identifying and managing supply continuity risks in material-flow SNs.

从物料流的角度出发,本文介绍了一种新的网络测量方法——关键供应点(CLS)——这对于确定供应链连续性的关键位置特别有用。传统的社会网络分析(SNA)提供风险的方法侧重于链接良好的中心节点。在这些方法中,所有节点都被平等对待(加权),即使在有向网络中也是如此,并且很少位于-à-vis网络锚点。然而,真正的供应链具有定向的“流”网络结构,具有不同的物质流来源和汇。在这种情况下,作者认为节点的权重应该根据它们在网络流中的参与程度而不同。因此,传统的SNA中心性度量在识别真正的供应风险方面存在不足。CLS测量根据流经每个节点的网络内容(即材料)可改道或可替代的程度来区分供应网络(SN)中的单个节点。在这方面,CLS措施强调每个上游节点(供应商)与SN中其他低程度、少连接的节点的连接。该措施针对12个实际制药SNs(美国6个,欧洲6个)的一组SNA措施进行了测试。结果表明,CLS测量在识别对物质流动至关重要的节点(即节点的移除会破坏每个样本SN的大部分原始物质流动结构)方面优于SNA测量。基于这些结果,作者讨论了个体企业、供应链和行业层面的影响。综上所述,与SNA措施相比,这些发现支持CLS在识别和管理物料流SNs中的供应连续性风险方面具有更高的有效性和适用性。
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引用次数: 0
Resolution Tactics of Supplier-Induced Disruptions: A Configurational Approach 供应商引起的中断的解决策略:一种配置方法
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-10-09 DOI: 10.1111/jscm.70006
Li Cheng, Qiong Wang, Christopher W. Craighead, Julie Juan Li, Matthew Jensen

Supplier-induced disruptions can severely damage buyers' trust. While research underscores the importance of both procedural justice (PJ) and distributive justice (DJ) in trust repair, these approaches are often studied in isolation despite their combined use in practice. This research examines under what conditions using one justice tactic versus both can lead to successful repair. Two theoretical lenses offer alternative predictions: Fairness heuristics theory suggests a single justice tactic may suffice, whereas motivation-hygiene theory posits that the combined use of both PJ and DJ may be more effective. Juxtaposing the two theoretical lenses and taking a configurational approach, we (a) propose uncertainty as a key construct dictating each lens' applicability and (b) identify a set of uncertainty-driven boundary conditions—related to both individual buyers' traits and the focal disruption—to form configurations. We collected our data from two vignette-based experiments with 553 purchasing managers and supplemented the experiment data with qualitative insights gathered from 105 additional managers. In doing so, we uncover three configurations leading to successful trust repair and four resulting in failed repair. Our findings offer guidance for supplier managers in devising portfolios of disruption resolution tactics.

供应商造成的中断会严重损害买家的信任。虽然研究强调了程序正义和分配正义在信任修复中的重要性,但尽管这些方法在实践中结合使用,但它们往往是单独研究的。这项研究考察了在什么条件下使用一种正义策略和两种正义策略可以导致成功的修复。两种理论视角提供了不同的预测:公平启发式理论认为单一的正义策略就足够了,而动机卫生理论则认为PJ和DJ的联合使用可能更有效。并置两个理论镜头并采用配置方法,我们(a)提出不确定性作为决定每个镜头适用性的关键结构,(b)确定一组不确定性驱动的边界条件-与个人买家的特征和焦点中断相关-以形成配置。我们从553位采购经理的两个基于插图的实验中收集数据,并从另外105位经理那里收集定性见解来补充实验数据。在此过程中,我们揭示了导致信任修复成功的三种配置和导致修复失败的四种配置。我们的研究结果为供应商经理设计中断解决策略组合提供了指导。
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引用次数: 0
An Agile Approach to Sourcing Solutions: Embracing Uncertainty for Strategic Relevance 采购解决方案的敏捷方法:为战略相关性拥抱不确定性
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-10-07 DOI: 10.1111/jscm.70007
Anna Aminoff, Harri Lorentz, Nikolai Kazantsev, Teemu Marttinen

This study examines agile sourcing, an emerging approach to procurement that deliberately incorporates uncertainty to address business challenges. Guided by a critical realist ontology and framing agile sourcing as an information-processing issue, this study explores the generative mechanisms that enable organizations to manage the deliberate escalation of sourcing uncertainty and its implications. The empirical phenomenon of agile sourcing is theorized by identifying mechanisms at three key sourcing steps through an in-depth analysis of three case studies. These mechanisms include top-down attention-directing schemas, rich information processing, redundancy in supplier innovation, maximization of access to novel information, comparative acquisition of collaboration experience, experience-based supplier selection, simple and flexible input-based compensation, and flexible reorientation and situational adaptation through relational governance. The findings reveal interdependencies among the identified mechanisms, thereby suggesting complexity in managing the sourcing process and also suggesting the antifragile nature of the agile sourcing approach. Furthermore, employing the critical realist approach, the research generates theoretical knowledge on the causal mechanisms of agile sourcing.

本研究考察了敏捷采购,这是一种新兴的采购方法,它故意将不确定性纳入其中,以应对业务挑战。在批判现实主义本体论的指导下,将敏捷采购作为一个信息处理问题,本研究探索了生成机制,使组织能够管理采购不确定性的故意升级及其影响。通过对三个案例研究的深入分析,确定了三个关键采购步骤的机制,从而将敏捷采购的经验现象理论化。这些机制包括自上而下的注意力引导模式、丰富的信息处理、供应商创新中的冗余、获取新信息的最大化、协作经验的比较获取、基于经验的供应商选择、简单灵活的基于投入的补偿以及通过关系治理的灵活的再定位和情境适应。研究结果揭示了确定的机制之间的相互依赖性,从而表明了管理采购过程的复杂性,也表明了敏捷采购方法的反脆弱性。此外,采用批判现实主义的方法,研究产生了关于敏捷采购因果机制的理论知识。
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引用次数: 0
Regeneration and Supply Chain Complexity: Insights From the Forest Sector 再生和供应链复杂性:来自森林部门的见解
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-09-28 DOI: 10.1111/jscm.70005
Kang Hsu, Anton Shevchenko, Yang S. Yang-Sun

The literature on regenerative supply chains remains in its early stages and offers limited insight into the relationship between regeneration and supply chain structure. This study adopts a question-driven exploratory approach to examine potential changes in supply chain structure for firms integrating regenerative practices at the raw material sourcing stage. Using a dataset of 838 firm-year observations in regulated markets, this research leverages Forest Stewardship Council certification data, complemented by secondary data from other sources, to assess supplier and customer base network structures. The findings reveal distinct patterns: compared with their counterparts in non-regenerative supply chains, manufacturers in regenerative supply chains maintain larger, more geographically dispersed supplier bases with lower interconnectedness, while origin suppliers—directly engaging in regenerative practices—develop broader customer networks spanning multiple industries. Drawing on the systems perspective, this study provides descriptive evidence that regenerative practices may necessitate the retrofitting of existing supply chains, potentially triggering network-wide structural changes. These findings illustrate how supply chain architecture may evolve to harmonize with surrounding ecosystems.

关于再生供应链的文献仍处于早期阶段,对再生与供应链结构之间的关系提供了有限的见解。本研究采用问题驱动的探索性方法来研究在原材料采购阶段整合再生实践的公司供应链结构的潜在变化。本研究利用受监管市场中838家公司年度观察数据集,利用森林管理委员会认证数据,辅以其他来源的二手数据,评估供应商和客户基础网络结构。研究结果揭示了不同的模式:与非再生供应链中的制造商相比,再生供应链中的制造商保持着更大、地理上更分散的供应商基础,互联性较低,而直接参与再生实践的原始供应商则发展了跨越多个行业的更广泛的客户网络。从系统的角度来看,本研究提供了描述性的证据,证明再生实践可能需要对现有供应链进行改造,从而可能引发整个网络的结构变化。这些发现说明了供应链架构如何进化以与周围的生态系统协调一致。
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引用次数: 0
Workers’ Responses to CSR Decoupling in Garment Supply Chains: A Hirschmanian Perspective 服装供应链中工人对企业社会责任脱钩的反应:Hirschmanian视角
IF 9.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-09-22 DOI: 10.1111/jscm.70001
Tra-My T. Le, Chikako Oka, Valentina Carbone, Aurélien Acquier

This study examines the paradoxical portrayal of supply chain workers in the literature as passive and obedient while complicit or rebellious in the face of substandard working conditions in supplier facilities. Specifically, it examines how workers respond to poor labor conditions caused by corporate social responsibility (CSR) decoupling, or the discrepancy between suppliers' formal policies and actual factory-floor practices. Drawing from 40 interviews in Vietnam's garment industry and building on Hirschman's exit, voice, and loyalty framework and its extensions, the authors develop a dynamic framework of when and how workers respond to decoupled practices. This article contributes to three key areas of research. First, it elucidates workers' role in both accepting and resisting CSR decoupling, advancing the literature on CSR decoupling in global supply chains, which has traditionally focused on buyers or suppliers. Second, it responds to calls for humanizing the sustainable supply chain management literature by emphasizing factory-level workers and the value of studying less powerful actors. Third, it adapts Hirschman's model to supply chain contexts and their unique dynamics. The findings also provide relevant guidance for policymakers and practitioners, demonstrating the need to strengthen worker voice through a multipronged approach.

本研究考察了文献中供应链工人的矛盾写照,即被动和服从,而面对供应商设施的不合格工作条件时,他们是同谋或反叛的。具体而言,它考察了工人如何应对企业社会责任(CSR)脱钩或供应商正式政策与实际工厂实践之间的差异所导致的恶劣劳动条件。通过对越南服装行业的40次采访,并以赫希曼的退出、话语权和忠诚度框架及其扩展为基础,作者开发了一个动态框架,用于分析工人何时以及如何应对脱钩的做法。本文对三个关键领域的研究做出了贡献。首先,它阐明了工人在接受和抵制企业社会责任脱钩中的作用,推动了传统上关注买家或供应商的全球供应链中企业社会责任脱钩的文献。其次,它通过强调工厂层面的工人和研究权力较小的行动者的价值,响应了将可持续供应链管理文献人性化的呼吁。第三,它使赫希曼的模型适应供应链环境及其独特的动态。研究结果还为政策制定者和从业者提供了相关指导,表明需要通过多管齐下的方法加强工人的发言权。
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引用次数: 0
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Journal of Supply Chain Management
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