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Learning to See Modern Slavery in Supply Chains through Paradoxical Sensemaking 从悖论的感官制造中学习看待供应链中的现代奴隶制
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-03 DOI: 10.1111/jscm.12309
Bruce Pinnington, Joanne Meehan
Mandatory annual reporting, to improve transparency of working conditions in firms’ supply chains, is the favoured approach of UK policymakers for reducing modern slavery risks in supply chains. Despite legislation and extensive guidance, annual corporate statements are disappointing, providing little evidence of substantive action. So far though, there has been little primary research of managers’ understanding of the phenomenon, or their perceived agency in tackling modern slavery. In a qualitative study, employing template analysis, data were drawn from multiple sources, including interviews with 32 managers from three large UK firms in a complex, high‐risk sector (construction). Four focus groups were used to establish credibility of the findings. As managers struggle with how to make sense of where to look, how to look, and what to see, they adopt narrowed perspectives and analogies that inhibit immediate, compelling action. Improved awareness of UK labour supply chain issues has distanced managers further from action relating to global materials supply chains. Through analogy with health and safety legislation, which developed over a considerable period, managers justify a wait‐and‐see approach, deferring action. Such convenience framing helps them to avoid issues relating to complexity, control, cost and (in)visibility. This framing needs to be disrupted for meaningful action to result. Drawing on sensemaking theory relating to paradoxical financial and sustainability objectives, the study suggests how extended legislation and governance may drive more substantive responses that transcend the constraints of business‐case logic.
强制性年度报告,以提高企业供应链中工作条件的透明度,是英国政策制定者最喜欢的降低供应链中现代奴隶制风险的方法。尽管有立法和广泛的指导,但年度公司声明令人失望,几乎没有提供实质性行动的证据。然而,到目前为止,很少有关于管理者对这一现象的理解,或他们在解决现代奴隶制问题上的代理作用的初步研究。在一项采用模板分析的定性研究中,数据来自多个来源,包括对英国三家大型公司的32名经理的采访,这些公司位于一个复杂、高风险的行业(建筑)。使用了四个焦点小组来确定调查结果的可信度。当管理者纠结于如何理解去哪里看、如何看、看什么时,他们会采用狭隘的视角和类比,抑制立即采取令人信服的行动。对英国劳动力供应链问题的认识提高,使管理者进一步远离了与全球材料供应链有关的行动。通过与经过相当长一段时间发展起来的健康和安全立法进行类比,管理者证明了观望的方法是合理的,即推迟行动。这种方便的框架有助于他们避免与复杂性、控制、成本和可见性有关的问题。需要打破这种框架,才能采取有意义的行动。该研究借鉴了与矛盾的财务和可持续发展目标相关的感知理论,提出了延伸的立法和治理如何能够推动超越商业案例逻辑约束的更实质性的回应。
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引用次数: 0
Sustainability‐related Transgressions in Global Supply Chains: When do Legitimacy Spillovers Hurt Buying Firms the Most? 全球供应链中与可持续性相关的违规行为:合法性溢出何时对采购企业的伤害最大?
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-31 DOI: 10.1111/jscm.12308
Ivana Mateska, C. Busse, Andrew P. Kach, Stephan M. Wagner
In a globalized world, buying firms increasingly face criticism regarding sustainability‐related transgressions in their supply chains, yet scholarship concerning whether such negative press has any bottom‐line effects has only just begun emerging. This study develops and tests theory on the relationship between reported supplier sustainability incidents and the associated stock price impact for the buying firm. An event study comprising 1,699 events related to 374 buying firms supports our hypothesis that media coverage of environmental, social, or governance‐related transgressions in the supply chain results in decreased market capitalization for the buying firm. A subsequent regression analysis indicates that the influence potential of information intermediaries, the country‐level sustainability risk of the supplier, and the industry‐level sustainability risk of the buying firm all affect the magnitude of the investors’ reaction. Conversely, the severity of the incident does not predict the magnitude of the stock price reaction.
在全球化的世界中,采购公司越来越多地面临着关于其供应链中与可持续性相关的违规行为的批评,然而,关于这种负面新闻是否有任何底线影响的学术研究才刚刚开始出现。本研究发展并检验了供应商可持续性事件与采购公司相关股价影响之间关系的理论。一项包含与374家采购公司相关的1,699个事件的事件研究支持了我们的假设,即媒体对供应链中环境、社会或治理相关违规行为的报道导致采购公司市值下降。随后的回归分析表明,信息中介的影响潜力、供应商的国家层面的可持续性风险和购买公司的行业层面的可持续性风险都影响着投资者的反应程度。相反,事件的严重程度并不能预测股价反应的大小。
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引用次数: 0
Conceptual wanderlust: How to develop creative supply chain theory with analogies 概念漫游欲:如何用类比发展创新的供应链理论
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-15 DOI: 10.1111/jscm.12305
Richard L. Gruner, D. Power
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引用次数: 1
From chaos to creation: The mutual causality between supply chain disruption and innovation in low-income markets 从混乱到创造:低收入市场中供应链中断与创新之间的相互因果关系
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-09 DOI: 10.1111/jscm.12307
Adegoke Oke, Anand Nair

Low-income markets have unique constraints that trigger the co-evolution of innovation and disruption in such markets. When disruptions occur in global supply chains, and in particular, in low-income markets, they spur innovations that may be necessary to address both existing and potential future disruptions. However, such innovations in turn create disruptions to existing supply chains, and they may also create new supply chains. Therefore, this study theorizes in support of the mutual causality between innovation and disruption in low-income markets. The focus is on low-income market contexts because of the unique opportunities and constraints that exist in these contexts, resulting in interesting and unique dynamics between innovation and disruption. Further, the mechanisms through which innovation-disruption mutual causality occurs—as well as the boundary conditions for these mechanisms—are identified. This culminates in a theoretical framework surrounding the interrelationship between disruption and innovation in low-income markets. Theoretical and practical implications are explored, and potential areas for future research are delineated.

低收入市场具有独特的制约因素,这些制约因素触发了这些市场中创新和破坏的共同演变。当全球供应链,特别是低收入市场出现中断时,它们会刺激创新,这些创新可能是解决现有和未来潜在中断所必需的。然而,这种创新反过来又会破坏现有的供应链,它们也可能创造新的供应链。因此,本研究从理论上支持了低收入市场中创新与破坏之间的相互因果关系。重点是低收入市场环境,因为在这些环境中存在着独特的机会和限制,导致创新与破坏之间有趣而独特的动态。此外,还确定了创新-破坏相互因果关系发生的机制,以及这些机制的边界条件。这最终形成了一个围绕低收入市场破坏与创新之间相互关系的理论框架。探讨了理论和实践意义,并划定了未来研究的潜在领域。
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引用次数: 2
Learning from failure: The implications of product recalls for firm innovation 从失败中学习:产品召回对企业创新的影响
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-05 DOI: 10.1111/jscm.12306
John Ni, Alexander Borisov, Sachin Modi, Xiaowen Huang

Existing research provides contrasting perspectives on the implications of product recalls for firms. While some studies find that recalls represent failures that can motivate firms to innovate, others suggest that the resource-intensive nature of recalls may inhibit firms from innovating. This study presents a theoretical framework that reconciles these two perspectives by proposing an inverted U-shaped relationship between a firm's product recall frequency and innovation output. The paper also evaluates the effect of the firm's growth potential on the recall frequency–innovation relationship. Analysis of data on vehicle recalls and recall-related patents in the automotive sector from 1980 to 2019 confirms the inverted U-shaped relationship and shows that the relationship is steepened by the growth potential of the firm. Overall, the study presents a more nuanced understanding of learning from product recalls and bridges the supply chain disruption and innovation literature in the context of product recall.

现有的研究对产品召回对企业的影响提供了不同的观点。虽然一些研究发现,召回代表着能够激励企业创新的失败,但另一些研究则认为,召回的资源密集型性质可能会抑制企业的创新。本研究提出了一个理论框架,通过提出企业产品召回频率与创新产出之间的倒u型关系来调和这两种观点。本文还考察了企业成长潜力对召回频率-创新关系的影响。对1980年至2019年汽车行业汽车召回和召回相关专利数据的分析证实了倒u型关系,并表明该关系因企业的增长潜力而变得陡峭。总体而言,该研究对从产品召回中学习提供了更细致的理解,并在产品召回的背景下连接了供应链中断和创新文献。
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引用次数: 0
Artificial intelligence for supply chain management: Disruptive innovation or innovative disruption? 供应链管理中的人工智能:颠覆性创新还是创新性破坏?
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-04 DOI: 10.1111/jscm.12304
Christian Hendriksen

This article examines the theoretical and practical implications of artificial intelligence (AI) integration in supply chain management (SCM). AI has developed dramatically in recent years, embodied by the newest generation of large language models (LLMs) that exhibit human-like capabilities in various domains. However, SCM as a discipline seems unprepared for this potential revolution, as existing perspectives do not capture the potential for disruption offered by AI tools. Moreover, AI integration in SCM is not only a technical but also a social process, influenced by human sensemaking and interpretation of AI systems. This article offers a novel theoretical lens called the AI Integration (AII) framework, which considers two key dimensions: the level of AI integration across the supply chain and the role of AI in decision-making. It also incorporates human meaning-making as an overlaying factor that shapes AI integration and disruption dynamics. The article demonstrates that different ways of integrating AI will lead to different kinds of disruptions, both in theory and in practice. It also discusses the implications of AI integration for SCM theorizing and practice, highlighting the need for cross-disciplinary collaboration and sociotechnical perspectives.

本文探讨了人工智能(AI)集成在供应链管理(SCM)中的理论和实践意义。人工智能近年来发展迅速,体现在最新一代的大型语言模型(llm),在各个领域表现出类似人类的能力。然而,SCM作为一门学科似乎对这种潜在的革命毫无准备,因为现有的观点并没有捕捉到人工智能工具带来的潜在破坏。此外,人工智能在SCM中的集成不仅是一个技术过程,也是一个社会过程,受人工智能系统的人类意义和解释的影响。本文提供了一个新的理论视角,称为人工智能集成(AII)框架,它考虑了两个关键维度:整个供应链的人工智能集成水平和人工智能在决策中的作用。它还将人类的意义创造作为塑造人工智能整合和破坏动态的叠加因素。文章表明,整合人工智能的不同方式将导致理论和实践中不同类型的破坏。它还讨论了人工智能集成对供应链管理理论和实践的影响,强调了跨学科合作和社会技术观点的需要。
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引用次数: 5
Radical innovations as supply chain disruptions? A paradox between change and stability 激进创新是供应链中断吗?变化与稳定之间的矛盾
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-04-13 DOI: 10.1111/jscm.12299
Canan Kocabasoglu-Hillmer, Sinéad Roden, Evelyne Vanpoucke, Byung-Gak Son, Marianne W. Lewis

Supply chains withstand multiple tensions, and some of which are paradoxical. Radical product and process innovations bring such tensions to the forefront by disrupting supply chains. Using two illustrations, this article considers the paradoxical tension between change and stability in upstream supply chains, which becomes particularly salient after radical innovation. Furthermore, the article discusses why and how paradox theory can help firms understand and manage this pressing tension between stability and change. This article then presents future research opportunities for using paradox theory to investigate other persistent post-innovation tensions in upstream supply chains. The aim of this article is to encourage new studies that develop responses to such paradoxical tensions, an area ripe for research.

供应链承受多重压力,其中一些是矛盾的。激进的产品和工艺创新通过扰乱供应链,将这种紧张关系推向了最前沿。通过两个例子,本文考虑了上游供应链中变化与稳定之间的矛盾张力,这在激进创新之后变得尤为突出。此外,本文还讨论了悖论理论为什么以及如何帮助企业理解和管理这种稳定与变化之间的紧迫紧张关系。然后,本文提出了使用悖论理论来研究上游供应链中其他持续的创新后紧张关系的未来研究机会。本文的目的是鼓励对这种矛盾的紧张局势作出反应的新研究,这是一个成熟的研究领域。
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引用次数: 6
In the eye of the beholder: A configurational exploration of perceived deceptive supplier behavior in negotiations 在旁观者的眼中:谈判中感知到的欺骗性供应商行为的构形探索
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-03-16 DOI: 10.1111/jscm.12298
Katja Woelfl, Lutz Kaufmann, Craig R. Carter

Deceptive behavior in negotiations has been found to be widespread and to have harmful consequences. This study shifts the current research direction on deceptive negotiation behavior by adopting a target's perspective on deception and by using a configurational theorizing approach. Prior studies in supply chain management (SCM) and in other disciplines have studied deceptive negotiation behavior—as one specific form of opportunism—based on correlational approaches. In doing so, they have focused almost exclusively on the actor's (i.e., deceiver's) perspective—for example, investigating actors' motivations for using deception. As a result, a profound understanding of deceptive negotiation behavior from a target's perspective is lacking. In three studies, this research investigates what factors, on both the firm and individual levels, combine to lead purchasing managers (i.e., targets) to perceive supplier deception. The configurational analysis uncovers considerably more combinations of firm-level and individual-level factors that lead to perceptions of high supplier deception than combinations that lead to perceptions of low supplier deception. Thus, the contribution is twofold: First, the studies shift the perspective from the deception source to the deception target. Second, they uncover the causally complex nature of perceived deception in negotiations. Managerial implications include that purchasing managers, in their efforts to detect supplier deception, should move beyond paying attention to isolated factors, such as body language, and instead should focus on different combinations of power balances, negotiation stakes, and negotiator proficiencies.

谈判中的欺骗行为已被发现是普遍存在的,并产生了有害的后果。本研究采用目标的欺骗视角,运用构型理论方法,改变了目前欺骗谈判行为的研究方向。在供应链管理(SCM)和其他学科中,先前的研究基于相关方法研究了欺骗性谈判行为——作为机会主义的一种特殊形式。在这样做的过程中,他们几乎完全专注于演员(即骗子)的视角——例如,调查演员使用欺骗的动机。因此,缺乏从目标方的角度对欺骗性谈判行为的深刻理解。在三项研究中,本研究调查了在公司和个人层面上,哪些因素结合起来导致采购经理(即目标)感知供应商欺骗。配置分析揭示了导致供应商高度欺骗认知的企业层面和个人层面因素的组合比导致供应商低欺骗认知的组合要多得多。因此,研究的贡献是双重的:第一,研究将视角从欺骗源转移到欺骗目标。其次,它们揭示了谈判中感知到的欺骗的因果复杂性。管理方面的影响包括,采购经理在努力发现供应商欺骗时,应该超越对孤立因素(如肢体语言)的关注,而应该关注权力平衡、谈判利害关系和谈判者熟练程度的不同组合。
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引用次数: 0
Wildlife trafficking as a societal supply chain risk: Removing the parasite without damaging the host? 野生动物走私作为一种社会供应链风险:在不损害宿主的情况下清除寄生虫?
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-29 DOI: 10.1111/jscm.12297
Sina Duensing, Martin C. Schleper, Christian Busse

Humanity's intrusion into nature—with the objective of selling animals and plants as medicine, food, and tourist attractions—is detrimental not only to biodiversity and the health of ecosystems but also to local communities, global society, and human health. Often, traffickers exploit legal supply chains to secretly move endangered species and protected wildlife to end consumers. Serendipitous discoveries of wildlife trafficking attempts raise concerns that existing efforts to prevent wildlife trafficking and other criminal exploitation of legal supply chains brought about by international laws, regulations, and voluntary initiatives may often fail. Indeed, most supply chains are designed for economic purposes such as efficiency or responsiveness rather than security. Scholarship in supply chain management has thus far dedicated scarce attention to the overarching phenomenon of illegal exploitation of otherwise legal supply chains, referred to as “supply chain infiltration.” Because we were unable to speak with perpetrators directly, we obtained insights from expert stakeholders in order to study the delicate and covert topic of what makes supply chains vulnerable to wildlife trafficking, as well as how this vulnerability can be mitigated. Our data set comprises 37 semi-structured interviews with knowledgeable stakeholders concerning wildlife trafficking, specifically in maritime supply chains. This research develops a model that explains supply-chain-related vulnerabilities to wildlife trafficking and elaborates regarding how respective actors can contribute in addressing this understudied issue. We introduce the concept of “societal supply chain risk” to refer to hazards that emanate from or materialize within supply chains, which primarily affect actors in the supply chain context—and possibly even humanity in its entirety. Our research calls for more supply chain research, exploring situations in which individual firms may not be affected but can contribute to the solution.

人类对自然的入侵——目的是将动植物作为药物、食物和旅游景点出售——不仅对生物多样性和生态系统的健康有害,而且对当地社区、全球社会和人类健康也有害。通常,贩运者利用合法的供应链,秘密地将濒危物种和受保护的野生动物转移到最终消费者手中。对野生动物走私企图的偶然发现引起了人们的担忧,即国际法律、法规和自愿倡议所带来的防止野生动物走私和其他非法利用合法供应链的努力可能经常失败。事实上,大多数供应链都是为了经济目的而设计的,比如效率或响应能力,而不是安全。迄今为止,供应链管理方面的学术研究很少关注非法利用合法供应链的总体现象,即“供应链渗透”。由于我们无法直接与肇事者交谈,我们从专家利益相关者那里获得了见解,以研究导致供应链易受野生动物贩运影响的微妙而隐蔽的话题,以及如何减轻这种脆弱性。我们的数据集包括对37位知识渊博的利益相关者的半结构化访谈,内容涉及野生动物贩运,特别是海运供应链。本研究开发了一个模型,解释了与野生动物贩运相关的供应链脆弱性,并详细说明了各自的参与者如何为解决这一尚未得到充分研究的问题做出贡献。我们引入了“社会供应链风险”的概念,指的是在供应链中产生或实现的危害,这些危害主要影响供应链环境中的参与者,甚至可能影响整个人类。我们的研究需要更多的供应链研究,探索个别公司可能不受影响但可以为解决方案做出贡献的情况。
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引用次数: 6
Actor–network theory: A novel approach to supply chain management theory development 行动者网络理论:供应链管理理论发展的新途径
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-22 DOI: 10.1111/jscm.12296
Kim Sundtoft Hald, Martin Spring

Supply chain management (SCM) researchers often conduct research using theoretical approaches and ontological assumptions adopted from other areas of management. These approaches and assumptions are valid for some aspects of SCM but may also neglect or be unsuited to other questions and concerns that are distinctive to the SCM domain. Actor–network theory (ANT) provides an alternative perspective that addresses some of the blind spots of established approaches. We begin by describing the main theoretical assumptions and the dominant ontological position of ANT, in terms of three principles: relationality, heterogeneity, and performativity. We then show how adopting these principles allows an alternative conceptualization of the supply chain and of SCM itself and discuss the methodological implications of adopting these principles for research in SCM. ANT-inspired research can make four major contributions to the development of new SCM theory. First, ANT can provide new theoretical insights into the dynamic and fragile character of supply chains, specifically regarding how SCM systems and devices are implemented, constructed, and transformed in practice. Second, ANT can enable the development of SCM theory that leads to a better understanding of how people in SCM roles really act when managing in the supply chain space. Third, the question of what and who manages the supply chain can be explored in radically new ways. Finally, ANT can provide a complementary perspective on power in the supply chain, serving as a good lens for researchers interested in exploring the politics of representing, interpreting, and stabilizing SCM practices and systems.

供应链管理(SCM)研究人员经常使用从其他管理领域采用的理论方法和本体论假设进行研究。这些方法和假设对于SCM的某些方面是有效的,但是也可能忽略或不适合SCM领域特有的其他问题和关注点。行动者网络理论(ANT)提供了另一种视角,解决了现有方法的一些盲点。我们首先根据三个原则描述ANT的主要理论假设和主导本体论地位:相关性、异质性和性能。然后,我们展示了采用这些原则如何允许供应链和供应链管理本身的另一种概念化,并讨论了采用这些原则进行供应链管理研究的方法含义。ant启发的研究可以为新的供应链管理理论的发展做出四个主要贡献。首先,ANT可以为供应链的动态和脆弱特性提供新的理论见解,特别是关于供应链管理系统和设备如何在实践中实现、构建和转换。其次,ANT可以促进供应链管理理论的发展,从而更好地理解供应链管理角色中的人员在管理供应链空间时的实际行为。第三,可以用全新的方式探索由什么和谁来管理供应链的问题。最后,ANT可以为供应链中的权力提供一个补充的视角,为那些有兴趣探索代表、解释和稳定SCM实践和系统的政治的研究人员提供一个很好的视角。
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引用次数: 1
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Journal of Supply Chain Management
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