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Journal of Supply Chain Management最新文献

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Broadening our understanding of interfirm rivalry: A call for research on how supply networks shape competitive behavior and performance 拓宽我们对公司间竞争的理解:呼吁研究供应网络如何塑造竞争行为和绩效
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-02-04 DOI: 10.1111/jscm.12281
Christian Hofer, Jordan M. Barker, Laura D'Oria, Jonathan L. Johnson

In their pursuit of greater performance, firms invariably compete with their rivals for customer demand or scarce resources in factor markets. Firms' competitive behavior—the series of competitive actions taken to create or maintain competitive advantage—thus, is a key predictor of profitability and has received much attention in the strategic management literature. The central tenet of this article is that supply networks and the relationships among firms in these networks fundamentally shape the nature of interfirm competition and, ultimately, firm performance. Although prior research has amply studied the competitive dynamics among (horizontal) rival firms as well as the linkages between supply network characteristics and firm performance, there remain important opportunities to examine how supply networks enable and shape firms' competitive behavior and the effectiveness of their rivalrous activity. The goal of this article, therefore, is to take stock of the advances made in prior literature and to outline topics for future study at the intersection of competition and supply chain management. Collectively, we lay out a comprehensive perspective on the role that supply networks can play in affecting competition that, we hope, will inform and guide efforts to enhance our understanding of firm-level competitive behavior and associated performance outcomes.

在追求更高绩效的过程中,企业总是在要素市场上与竞争对手争夺客户需求或稀缺资源。因此,企业的竞争行为——为创造或保持竞争优势而采取的一系列竞争行动——是盈利能力的关键预测因素,在战略管理文献中受到了广泛关注。本文的核心原则是,供应网络和这些网络中企业之间的关系从根本上塑造了企业间竞争的性质,并最终塑造了企业绩效。虽然先前的研究已经充分研究了(横向)竞争对手企业之间的竞争动态以及供应网络特征与企业绩效之间的联系,但仍然有重要的机会来研究供应网络如何使和塑造企业的竞争行为及其竞争活动的有效性。因此,本文的目标是评估先前文献中取得的进展,并概述竞争和供应链管理交叉领域未来研究的主题。总的来说,我们对供应网络在影响竞争中的作用提出了一个全面的观点,我们希望,这将为加强我们对公司层面竞争行为和相关绩效结果的理解提供信息和指导。
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引用次数: 7
Narratives in supplier negotiations—The interplay of narrative design elements, structural power, and outcomes 供应商谈判中的叙述——叙述设计元素、结构力量和结果的相互作用
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-01-17 DOI: 10.1111/jscm.12280
Lutz Kaufmann, Moritz Schreiner, Felix Reimann

In buyer–supplier negotiations, both parties shape the relational and contractual dimensions of their collaboration. Being able to influence the other party during negotiations is therefore vital to improve performance outcomes. This research takes a configurational approach to investigate how buyers can use narratives in different power situations to influence suppliers and improve their relational and economic negotiation results. In our first study, we conduct narrative writing workshops to identify typical design elements of such narratives. In our second study, we employ fuzzy-set qualitative comparative analysis to determine how different configurations of these design elements influence narratives' effectiveness in different power situations. Our theoretical contributions are twofold. First, we expand narrative transportation theory, showing that narratives consist of interlinked design elements and that narrative effectiveness is a causally complex phenomenon. Second, for the field of supply chain management, we develop theory by introducing narratives as an additional means of influence in buyer–supplier negotiations and by examining the interplay between narrative design elements, structural power, and negotiation outcomes that are specific to the buyer–supplier relationship. Based on the configurations of narratives that we found were effective and ineffective in different power situations, we derive propositions to advance theory on buyer–supplier negotiations.

在买方-供应商谈判中,双方塑造合作的关系和合同维度。因此,能够在谈判期间影响另一方对于提高绩效结果至关重要。本研究采用组态分析的方法,探讨在不同权力情境下,买家如何运用叙述来影响供应商,进而改善供应商的关系与经济谈判结果。在我们的第一项研究中,我们举办了叙事写作研讨会,以确定此类叙事的典型设计元素。在我们的第二项研究中,我们采用模糊集定性比较分析来确定这些设计元素的不同配置如何影响叙事在不同权力情境下的有效性。我们的理论贡献是双重的。首先,我们扩展了叙事运输理论,表明叙事是由相互关联的设计元素组成的,叙事效果是一个因果关系复杂的现象。其次,对于供应链管理领域,我们通过引入叙事作为影响买方-供应商谈判的额外手段,并通过研究叙事设计元素、结构权力和特定于买方-供应商关系的谈判结果之间的相互作用来发展理论。根据我们发现的在不同权力情境下有效和无效的叙事配置,我们提出了一些命题来推进买方-供应商谈判理论。
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引用次数: 0
A consumer perspective on managing the consequences of chain liability 消费者对管理连锁责任后果的看法
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-12-20 DOI: 10.1111/jscm.12279
Julia Hartmann, Sebastian Forkmann, Sabine Benoit, Stephan C. Henneberg

Consumers tend to hold a focal firm responsible for its suppliers' unsustainable practices (chain liability), suggesting that firms need effective responses that can mitigate negative consumer reactions. In applying psychological contract theory to investigate recovery efforts related to such chain liability, the current study addresses three broad focal firm responses: Do nothing, choose a nonsubstantive response that verbally clarifies its own and the supplier's roles in the incident, or substantively rectify the supplier's wrongdoing with sustainability-focused responses, such as termination, monitoring or development. With a vignette-based experiment, we examine consumer perceptions and behaviors in three stages: before the unsustainable supplier incident (pre-incident), after the incident (post-incident) and after the focal firm has responded (post-response). A nonsubstantive, clarification response decreases consumers' purchase intentions; substantive focal firm activities increase purchase intentions, though not fully back to pre-incident levels. For consumers, termination, monitoring and development seem like equally adequate responses. Although combining several substantive responses offers even greater effectiveness for recovering purchase intentions, it still falls short of reaching pre-incident levels. Thus, our findings demonstrate the focal firm's capacity to address suppliers' unsustainable practices substantively and recover, at least partially, its damaged relationship with consumers.

消费者倾向于认为焦点企业应对其供应商的不可持续行为负责(连锁责任),这表明企业需要有效的应对措施来减轻消费者的负面反应。在运用心理契约理论调查与此类连锁责任相关的恢复努力时,目前的研究解决了三种主要的企业反应:什么都不做,选择一种非实质性的反应,口头澄清自己和供应商在事件中的角色,或者通过以可持续发展为重点的反应(如终止、监督或发展)实质性地纠正供应商的错误。通过一个基于小插曲的实验,我们在三个阶段检查消费者的观念和行为:在不可持续的供应商事件之前(事件前),事件之后(事件后)和焦点公司做出反应之后(事后)。非实质性的、澄清性的回应会降低消费者的购买意愿;实质性的焦点企业活动增加了购买意愿,尽管没有完全恢复到事件发生前的水平。对于消费者来说,终止、监控和发展似乎都是足够的应对措施。虽然结合几个实质性的回应可以更有效地恢复购买意愿,但仍然达不到事件发生前的水平。因此,我们的研究结果表明,焦点公司有能力实质性地解决供应商的不可持续做法,并至少部分地恢复其与消费者之间受损的关系。
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引用次数: 5
Tragedy of the facilitated commons: A multiple-case study of failure in systematic horizontal logistics collaboration 便利公地的悲剧:系统横向物流协作失败的多案例研究
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-11-30 DOI: 10.1111/jscm.12278
Henrik Sternberg, Isidro Linan, Günter Prockl, Andreas Norrman

Horizontal logistics collaboration can increase environmental sustainability and reduce shipping costs. Given these benefits—and the fact that few shippers actually opt to collaborate—public sector agencies and industry associations have attempted to sponsor and support the facilitation of horizontal logistics collaboration projects over the past 20 years. The literature, however, has yet to reveal the fact that these efforts have largely failed. Here, we introduce systematic horizontal logistics collaboration and apply Ostrom's theory of the commons and agency theory to extract antecedents on why these projects failed. We present a multiple-case study on unsuccessful horizontal logistics collaboration projects in Great Britain, Germany, Sweden, and Denmark. We address a gap in supply chain literature with regard to systematic collaboration; we also demonstrate the utility of commons theory in the supply chain domain and contribute to the literature on supply chain collaboration with facilitators. Finally, we discuss managerial implications, both for the practitioners attempting systematic horizontal logistics collaboration and for the policymakers seeking to promote it.

横向物流协作可以提高环境可持续性并降低运输成本。考虑到这些好处,以及很少有托运人选择合作的事实,在过去的20年里,公共部门机构和行业协会一直试图赞助和支持促进横向物流合作项目。然而,文献还没有揭示这样一个事实,即这些努力基本上都失败了。在这里,我们引入了系统的横向物流协作,并应用奥斯特罗姆的公地理论和代理理论来提取这些项目失败的原因。我们对英国、德国、瑞典和丹麦不成功的横向物流合作项目进行了多案例研究。我们解决了供应链文献中关于系统协作的空白;我们还展示了公地理论在供应链领域的效用,并为供应链与促进者合作的文献做出了贡献。最后,我们讨论了管理的影响,既为从业者尝试系统的横向物流协作和政策制定者寻求促进它。
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引用次数: 2
Testing the shoulders of giants—Replication research using registered reports 测试巨人的肩膀——使用注册报告进行复制研究
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-11-09 DOI: 10.1111/jscm.12276
Thomas F. Gattiker, Julia Hartmann, Finn Wynstra, Mark Pagell, David Cantor, Tingting Yan, Wendy Tate

This editorial encourages supply chain management researchers to conduct and submit replication research for publication consideration to the Journal of Supply Chain Management. The Journal is particularly interested in efforts to replicate both recently published papers that have the potential to change the direction of the discipline and highly influential or “seminal” papers in the supply chain management discipline, regardless of where they were initially published. The Journal will be using the registered report process for these submissions to create strong incentives for researchers to conduct replication studies.

这篇社论鼓励供应链管理研究人员进行并提交可复制的研究,以便在《供应链管理杂志》上发表。《华尔街日报》特别感兴趣的是复制最近发表的有可能改变该学科方向的论文,以及在供应链管理学科中极具影响力或“开创性”的论文,无论它们最初发表在哪里。《华尔街日报》将对这些提交的报告使用注册报告程序,为研究人员进行重复性研究创造强有力的激励。
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引用次数: 4
Configurational approaches to theory development in supply chain management: Leveraging underexplored opportunities 供应链管理理论发展的配置方法:利用未充分开发的机会
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-09-23 DOI: 10.1111/jscm.12275
David J. Ketchen Jr., Lutz Kaufmann, Craig R. Carter

In introducing the 2020 Emerging Discourse Incubator, Flynn et al. (2020, https://doi.org/10.1111/jscm.12227) urged supply chain scholars to leverage fresh approaches in order to develop supply chain-specific theory, including approaches that are underutilized within the discipline. In response, we explain how more examination of configurations—meaningful sets of observations within a sample—can enhance theory development and, in particular, fuel the construction of supply chain-specific theory. First, we describe the value of configurational theorizing while contrasting it with two more popular approaches: one that centers on linear relationships and one that spotlights the unique features of individual observations. Second, we explain the main configurational approaches available to scholars. Here, we pay special attention to qualitative comparative analysis (QCA)—an approach to configurational theorizing that is relatively new to organizational research. Third, we offer examples of how configurational theorizing via the use of QCA can be used to develop supply chain management theory. Although QCA is employed regularly in neighboring fields, QCA remains something of a conceptual curiosity within supply chain management research. This state of affairs represents an important opportunity because QCA's emphasis on causal complexity fits well with the fact that supply chain outcomes usually arise from an array of variables—often at different levels of analysis—and the interplay among them. Thus, better leveraging configurational theory development can facilitate the creation of novel conceptualizations and useful advice for practice.

在介绍2020年新兴话语孵化器时,Flynn等人(2020,https://doi.org/10.1111/jscm.12227)敦促供应链学者利用新的方法来发展供应链特定理论,包括在该学科中未充分利用的方法。作为回应,我们解释了更多的配置检查-样本中有意义的观察集-如何加强理论发展,特别是推动供应链特定理论的构建。首先,我们描述了构型理论化的价值,同时将其与两种更流行的方法进行了对比:一种方法以线性关系为中心,另一种方法强调个体观察的独特特征。其次,我们解释了学者们可用的主要配置方法。在这里,我们特别关注定性比较分析(QCA)——一种在组织研究中相对较新的配置理论方法。第三,我们提供了一些例子,说明如何通过使用QCA来建立配置理论,从而发展供应链管理理论。虽然QCA在邻近领域经常被采用,但在供应链管理研究中,QCA仍然是一个概念上的好奇心。这种状况代表了一个重要的机会,因为QCA对因果复杂性的强调与供应链结果通常由一系列变量(通常在不同的分析水平上)和它们之间的相互作用产生的事实非常吻合。因此,更好地利用配置理论的发展可以促进新的概念化和对实践有用的建议的创造。
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引用次数: 22
Driving cooperative actions: A multimethod study of the temporal duration of unilateral commitments 推动合作行动:单边承诺时间持续时间的多方法研究
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-24 DOI: 10.1111/jscm.12273
John-Patrick Paraskevas, Stephanie Eckerd, Curtis M. Grimm

Previous research demonstrates numerous benefits of mutual commitments between parties. However, less is understood about the effect of unilateral commitments, when one party (the committer) makes a relationship-specific investment without an established current or forthcoming reciprocal commitment by the other party (the recipient). This problem is particularly relevant in the supply chain management domain, where organizations often make investments in their supply chain partners, and frequently assume great risks in doing so. To help organizations understand how they can initiate unilateral commitments to their benefit, we develop theory regarding the outcomes of unilateral commitments based on their temporal duration. We evaluate our hypothesis using data collected from three distinct studies, each using different methodologies and samples: a laboratory experiment of graduate students, a vignette experiment of operations management practitioners, and a secondary data analysis of baseball contracts. We find compelling support that unilateral commitments of shorter duration successfully drive recipient cooperative behavior; however, a significant decrease in recipient cooperation results from longer term unilateral commitments. Our research contributes broadly to the literature on unilateral commitments, and in particular its manifestation within supply chain management, where this research stands to make substantial impact due to the prevalence of unilateral commitments.

先前的研究表明,双方之间的相互承诺有很多好处。然而,人们对单边承诺的影响了解较少,单边承诺是指一方(承诺方)在没有另一方(接受方)确定的当前或即将作出的互惠承诺的情况下进行特定关系投资。这个问题在供应链管理领域尤其相关,在这个领域中,组织经常对其供应链合作伙伴进行投资,并且经常承担这样做的巨大风险。为了帮助组织理解他们如何启动单边承诺以实现自身利益,我们根据单边承诺的持续时间发展了关于其结果的理论。我们使用从三个不同的研究中收集的数据来评估我们的假设,每个研究都使用不同的方法和样本:研究生的实验室实验,运营管理从业者的小插图实验,以及棒球合同的二次数据分析。我们发现令人信服的证据表明,短期的单边承诺成功地推动了接受者的合作行为;然而,受援国合作的显著减少是由于长期的单方面承诺。我们的研究对单边承诺的文献做出了广泛的贡献,特别是其在供应链管理中的表现,由于单边承诺的盛行,本研究将对供应链管理产生重大影响。
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引用次数: 2
Fostering SME supplier-enabled innovation in the supply chain: The role of innovation policy 在供应链中促进中小企业供应商创新:创新政策的作用
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-08-21 DOI: 10.1111/jscm.12274
Kostas Selviaridis, Martin Spring

Buying organizations collaborate with their suppliers to innovate, and increasingly seek to tap into the innovation potential of technologically adept small and medium-sized enterprises (SMEs) who are new to them. Engagement with technology-based SMEs as possible suppliers can be constrained by institutions (e.g., rules, regulations, and norms of conduct) embodied in the buying organization's procurement and supply chain strategy, processes, and practices. Although prior research has examined how institutional forces influence supplier-enabled innovation, little is known about institutional failures that are particularly germane to innovative SMEs and impede collaboration between these SMEs and buying organizations. Consistent with the focus of the second emerging discourse incubator (EDI) on researching the effects of institutions (e.g., regulations) and public policies on supply chains, we investigate how enacted innovation policies address SME-specific institutional failures in a public sector context, that of the English National Health Service (NHS). Our qualitative research reveals that public agencies responsible for policy enactment seek to promote SME supplier-enabled innovation in the supply chain through institutional change and mitigation, SME connectivity to supply chain actors, and SME supplier development support. We synthesize our findings into a research model and set of propositions which theorize on the specific mechanisms underpinning the interventions of policy-enacting agencies and their effects. Our study contributes to the literature on supplier-enabled innovation and to research focusing on collaboration between buyers and innovative small suppliers. More broadly, we generate theoretical insights regarding the role of public agencies enacting policy as a class of non-firm actors whose interventions influence the supply chain. The findings also add to our understanding of the interplay between supply chains and institutions.

采购组织与其供应商合作进行创新,并越来越多地寻求挖掘技术熟练的中小型企业(SMEs)的创新潜力,这些企业对他们来说是新的。以技术为基础的中小企业作为可能的供应商可能受到制度(例如,规则、条例和行为规范)的限制,这些制度体现在采购组织的采购和供应链战略、过程和实践中。虽然先前的研究已经考察了制度力量如何影响供应商促成的创新,但对与创新型中小企业特别相关并阻碍这些中小企业与采购组织之间合作的制度失灵知之甚少。与第二个新兴话语孵化器(EDI)研究制度(如法规)和公共政策对供应链的影响的重点一致,我们研究了制定的创新政策如何在公共部门背景下解决中小企业特定的制度失败,即英国国家医疗服务体系(NHS)。我们的定性研究表明,负责政策制定的公共机构试图通过制度变革和缓解、中小企业与供应链行为体的联系以及中小企业供应商发展支持来促进供应链中中小企业供应商驱动的创新。我们将这些发现综合成一个研究模型和一组命题,这些命题将政策制定机构干预的具体机制及其效果理论化。我们的研究对供应商驱动创新的文献和关注买家与创新型小型供应商之间合作的研究做出了贡献。更广泛地说,我们产生了关于公共机构制定政策的作用的理论见解,作为一类非企业行为者,其干预影响供应链。这些发现也增加了我们对供应链和制度之间相互作用的理解。
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引用次数: 13
Call for Papers for the Fifth Emerging Discourse Incubator: Leveraging Multiple Types of Resources within the Supply Chain Network for Competitive Advantage 第五届新兴话语孵化器征文:利用供应链网络中的多种类型资源以获得竞争优势
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-18 DOI: 10.1111/jscm.12271
<p>The purpose of this EDI is to encourage a re-examination of how a firm can leverage resources within its supply chain network to enhance its competitive advantage via both market and non-market based competitive actions. For example, Apple Corporation is able to engage in highly successful product competition with firms such as Samsung because its supply chain network has the needed resources to design, manufacture and bring the firm's products to market faster than its rivals. Therefore, this EDI is particularly interested in submissions that adopt a competitive dynamics perspective to investigate the role of supply chain networks on firm-level competitive moves and countermoves (Grimm, Lee, and Smith, 2006; Hofer, Cantor, and Dai, 2012). Examples of competitive moves and counter-moves include pricing actions, marketing and advertising actions, facility expansion actions, new product innovation actions (e.g., Ferrier, Smith and Grimm, 1999). Increasingly, firms are also engaging in non-market competitive moves such as political lobbying actions as a way to take a proactive posture towards the public policy environment (e.g., Oliver & Holzinger, 2008).</p><p>Strategy scholars and economists have debated for many years the role of market forces on the promotion of overall economic growth and innovation. Due to issues of potential market share erosion or industry dethronement (see creative destruction, Schumpeter, 1950; Chen and Miller 2012), many firms such as Apple, Google, and Amazon, are highly incentivized to undertake competitive actions to enhance firm performance. However, only recently has there been increased interest in how internal and external resources within the supply chain network play a critical role in enabling the firm to engage in competitive behavior. While there is little debate that the supply chain can represent an important resource to enhance the firm's ability to compete in hyper-competitive markets, some stakeholders are concerned that firms will leverage their supply chain resources for anti-competitive purposes.</p><p>The first goal of this Emerging Discourse Incubator is to increase our understanding of how resources within supply chain networks can provide firms with the ability to engage in competitive and anti-competitive behavior through market-based actions (e.g., competitive moves such as pricing actions and new product introductions} and non-market-based actions (e.g., political influencing strategies). For instance, firms are able to create and share proprietary resources across their networks to realize superior financial and operational returns (Burt, 2003). Firms can leverage resources from their supply chain relationships to identify and exploit market and political opportunities. At the same time, firms can capitalize on supply chain relationships to create undue harm through anti-competitive behavior. For example, suppliers can leverage the information technology and marketing capabilities accumu
本EDI的目的是鼓励企业重新审视如何利用其供应链网络中的资源,通过基于市场和非市场的竞争行动来增强其竞争优势。例如,苹果公司能够与三星等公司进行非常成功的产品竞争,因为它的供应链网络拥有所需的资源,可以比竞争对手更快地设计、制造和将公司的产品推向市场。因此,本EDI对采用竞争动态视角来研究供应链网络在公司层面竞争行动和对策中的作用的提交特别感兴趣(Grimm, Lee, and Smith, 2006;Hofer, Cantor, and Dai, 2012)。竞争行动和反击行动的例子包括定价行动,营销和广告行动,设施扩张行动,新产品创新行动(例如,Ferrier, Smith和Grimm, 1999)。越来越多的公司还参与非市场竞争行动,如政治游说行动,作为对公共政策环境采取积极姿态的一种方式(例如,奥利弗&安培;Holzinger, 2008)。战略学者和经济学家多年来一直在争论市场力量在促进整体经济增长和创新方面的作用。由于潜在的市场份额侵蚀或行业降级的问题(见创造性破坏,熊彼特,1950;Chen和Miller 2012),许多公司,如苹果,谷歌和亚马逊,是高度激励采取竞争行动,以提高企业绩效。然而,直到最近,人们才越来越关注供应链网络中的内部和外部资源如何在使公司参与竞争行为方面发挥关键作用。虽然供应链可以成为提高企业在超竞争市场中竞争能力的重要资源,这一点几乎没有争议,但一些利益相关者担心企业会利用其供应链资源来达到反竞争的目的。这个新兴话语孵化器的第一个目标是增加我们对供应链网络中的资源如何通过基于市场的行动(例如,定价行动和新产品推出等竞争举措)和非基于市场的行动(例如,政治影响战略)为公司提供参与竞争和反竞争行为的能力的理解。例如,企业能够在其网络中创建和共享专有资源,以实现卓越的财务和运营回报(伯特,2003)。企业可以利用其供应链关系中的资源来识别和利用市场和政治机会。同时,企业可以利用供应链关系,通过反竞争行为造成不应有的损害。例如,供应商可以利用通过客户关系积累的信息技术和营销能力,推出与客户产品竞争的产品和服务(Aicacer和Oxley, 2013)。企业也可以从事非市场行为。例如,由于预期可能出台政府法规、反托拉斯法和诉讼,一些公司积极游说公共政策官员,以保护其供应链投资。游说使公司能够通过增强其供应链网络能力来更有效地行动,但却有可能对其他利益相关者造成限制或伤害。因此,在供应链网络中嵌入的买方-供应商关系,无论好坏,都有可能显著地塑造公司间的竞争和市场扩张的政治障碍。同样,新兴话语孵化器的第二个目标是提高对多重关系在现代供应链网络中利用资源中的作用的理解,以提高企业采取竞争行动和反击行动的能力。多元关系被定义为两个或多个公司和/或个人通过代表不同角色的不同组织间或组织内联系联系在一起的情况(Modi和Cantor, 2020;Slot, Wuyts, and Geyskens, 2020)。Shipilov等人(2014)指出,多重关系不仅存在于公司层面,也存在于部门、团队或个人的分析层面。因此,关于多重关系对企业绩效的竞争影响的问题自然产生了。当企业和管理者试图定义、建立和利用与其他企业和个人的关系关系时,对供应链中关系的多维性质有更深入的理解是很重要的。这样做可以显著提高我们对不同类型关系如何影响管理者如何获得、调动和重新配置公司和网络资源以获得更大竞争优势的理解。 我们认为,个性和认知能力等个体因素以及信息技术资源、公共政策和环境等情境因素会影响团队从多重关系中获益的能力。由于外部环境和供应链网络经常发生变化,本EDI对研究不同类型的多重关系和组织变化如何影响团队在组织和/或供应链网络中做出竞争性决策的能力感兴趣(例如,Summers, Humphrey, and Ferris, 2012)。我们也支持考虑外部商业和监管环境如何影响企业竞争行为的多重性研究。总而言之,本EDI的目的是通过采用跨学科的方法来研究供应链网络资源的形成和利用,通过基于市场和非市场的竞争行为来获得竞争优势,从而鼓励进一步的供应链研究。这种需求之所以存在,是因为在全球的行业和供应链网络中,企业行为和政府法规在不断演变。这些力量的汇合影响着供应链中的竞争行为。我们欢迎向这个EDI提交任何级别的分析,如二元、公司或个人级别的特征。因此,将来自供应链、战略、公共政策、信息系统和/或组织行为的元素结合起来的框架将被鼓励用于此EDI。请直接向任何JSCM的共同编辑查询:Mark Pagell ([email protected]), David Cantor ([email protected]),或Tingting Van ([email protected])。
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引用次数: 0
Mending fences in a buyer–supplier relationship: The role of justice in relationship restoration 买卖关系中的修补:正义在关系修复中的作用
IF 10.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2021-07-17 DOI: 10.1111/jscm.12272
Saif Mir, Misty Blessley, Zach Zacharia, John Aloysius

While the extant literature has examined causes for buyer–supplier relationship dissolution, the restoration of severed buyer–supplier relationships has been overlooked. Drawing on organizational justice theory, our research develops and tests a model of relationship restoration. We examine how the supplier's restoration tactics—acknowledgment, compensation, and operational transparency, influence the interactional, distributive, and procedural fairness perception, respectively, of the buyer, resulting in relationship restoration. The results are based on a 2 (Acknowledgment – Yes/No) × 2 (Compensation – Yes/No) × 2 (Operational Transparency – Yes/No) vignette-based study with 390 experienced practitioners. The analysis shows that compensating the buyer and providing transparent procedures for dealing with similar situations in the future, lead to higher distributive fairness and procedural fairness, respectively, resulting in restored relationships. Compensation makes up for past supplier malperformance, whereas operational transparency mitigates future concerns. We also find that restoration tactics based on interactional justice are less effective than those based on procedural and distributive justice. There is only marginal support for the indirect positive effect of acknowledgment on restoration intentions (p < 0.10). These results point to the importance of knowing how to approach a buyer to initiate relationship restoration. Managers must understand and evaluate the specific needs of each buyer when proposing a compensatory design that appeals to the buyer. Additionally, establishing procedures that are appealing to all buyers can be a challenge for a supplier, due to the differing benefits to the supplier provided by each buyer.

虽然现有的文献研究了买方-供应商关系解散的原因,但被切断的买方-供应商关系的恢复被忽视了。在组织公正理论的基础上,本研究建立并检验了一个关系恢复模型。我们研究了供应商的恢复策略——承认、补偿和运营透明度,分别如何影响买方的互动、分配和程序公平感知,从而导致关系恢复。结果基于对390名经验丰富的从业人员进行的2(确认-是/否)× 2(补偿-是/否)× 2(操作透明度-是/否)小插图研究。分析表明,补偿买方和为未来处理类似情况提供透明的程序,分别导致更高的分配公平和程序公平,从而恢复关系。补偿弥补了供应商过去的不良表现,而运营透明度则减轻了未来的担忧。我们还发现,基于互动正义的恢复策略不如基于程序正义和分配正义的恢复策略有效。承认对恢复意向的间接积极影响只有边际支持(p < 0.10)。这些结果表明,了解如何接近买家,以启动关系恢复的重要性。在提出对买方有吸引力的补偿设计时,管理人员必须了解和评估每个买方的具体需求。此外,由于每个买家为供应商提供的利益不同,建立对所有买家都有吸引力的程序对供应商来说可能是一个挑战。
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引用次数: 7
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Journal of Supply Chain Management
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