Pub Date : 2024-02-13DOI: 10.1108/whatt-12-2023-0144
Hamed Rezapouraghdam, Sina Vahedi
Purpose
The purpose of this research is to understand how educational tourists in Northern Cyprus perceive and respond to the concerns associated with climate change.
Design/methodology/approach
A qualitative method was employed and the data gathered from educational tourists enrolled in tourism planning and sustainable tourism courses in Northern Cyprus and analyzed using the content analysis technique.
Findings
Four major themes emerged in this study including “weather changes”, “human-induced causes”, “collective responsibility” and “waste management and recycling”.
Originality/value
Climate change-related issues among educational tourists have received little attention in the literature. This study contributes to the body of knowledge by examining educational tourists' perspectives and reactions to climate change in Northern Cyprus.
{"title":"Exploring educational tourists' perceptions of climate change on a small Mediterranean island: a qualitative analysis","authors":"Hamed Rezapouraghdam, Sina Vahedi","doi":"10.1108/whatt-12-2023-0144","DOIUrl":"https://doi.org/10.1108/whatt-12-2023-0144","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this research is to understand how educational tourists in Northern Cyprus perceive and respond to the concerns associated with climate change.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A qualitative method was employed and the data gathered from educational tourists enrolled in tourism planning and sustainable tourism courses in Northern Cyprus and analyzed using the content analysis technique.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Four major themes emerged in this study including “weather changes”, “human-induced causes”, “collective responsibility” and “waste management and recycling”.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Climate change-related issues among educational tourists have received little attention in the literature. This study contributes to the body of knowledge by examining educational tourists' perspectives and reactions to climate change in Northern Cyprus.</p><!--/ Abstract__block -->","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"21 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139755093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-09DOI: 10.1108/whatt-01-2024-0005
Murude Ertac Cankan
Purpose
This study explores the various obstacles that female instructors and students confront in tourism education.
Design/methodology/approach
Utilizing qualitative research approaches and a thorough literature assessment, this study investigates women’s complex challenges in the academic and educational domains. The study examines the particular difficulties faced by female professors, such as work-life balance concerns, gender bias and limited opportunities for career advancement. Furthermore, the study also analyses the challenges that female students confront, including the threat of stereotypes, sexual harassment during internships and restricted access to networking and mentorship possibilities.
Findings
Findings illustrate that both female tourism academics and students face gender discrimination in academia and in the sector.
Practical implications
The findings may contribute valuable insights for policymakers, educators and stakeholders, emphasizing the need for targeted interventions and inclusive policies to create supportive environments for female lecturers and students in these departments.
Originality/value
This is the first study done in North Cyprus, which specifically analyzes gender inequality in tourism education. It is valuable as it emphasizes the significance of advancing gender equality in tourism and hospitality education.
{"title":"Challenges faced by female lecturers and students in tourism departments and suggested remedies","authors":"Murude Ertac Cankan","doi":"10.1108/whatt-01-2024-0005","DOIUrl":"https://doi.org/10.1108/whatt-01-2024-0005","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study explores the various obstacles that female instructors and students confront in tourism education.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Utilizing qualitative research approaches and a thorough literature assessment, this study investigates women’s complex challenges in the academic and educational domains. The study examines the particular difficulties faced by female professors, such as work-life balance concerns, gender bias and limited opportunities for career advancement. Furthermore, the study also analyses the challenges that female students confront, including the threat of stereotypes, sexual harassment during internships and restricted access to networking and mentorship possibilities.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings illustrate that both female tourism academics and students face gender discrimination in academia and in the sector.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings may contribute valuable insights for policymakers, educators and stakeholders, emphasizing the need for targeted interventions and inclusive policies to create supportive environments for female lecturers and students in these departments.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This is the first study done in North Cyprus, which specifically analyzes gender inequality in tourism education. It is valuable as it emphasizes the significance of advancing gender equality in tourism and hospitality education.</p><!--/ Abstract__block -->","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"39 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139755161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1108/whatt-12-2023-0143
Karl Turgut Maloney Yorganci, Sharon Coen
Purpose
The purpose of this article is to investigate whether relationships with media figures can impact the psychological and sociocultural adjustment of educational tourists.
Design/methodology/approach
The article uses the qualitative method of autoethnography to provide a highly personalised account of the first author’s relationships with podcast hosts during his time as an educational tourist, in order to fulfil its previously mentioned purpose.
Findings
An analysis of the author’s narrative account demonstrates how he formed parasocial relationships (PSRs) with his favourite podcast hosts. These relationships increased self-efficacy, reduced stress and provided a sense of social support, which, in turn contributed to psychological and sociocultural adjustment.
Originality/value
By demonstrating how relationships with media figures can impact their psychological and sociocultural adjustment, this article argues that research on educational tourists should explore their PSRs, in addition to their other kinds of friendships which have already been examined.
{"title":"Parasocial relationships and their impact on the psychological and sociocultural adjustment of educational tourists: an autoethnography","authors":"Karl Turgut Maloney Yorganci, Sharon Coen","doi":"10.1108/whatt-12-2023-0143","DOIUrl":"https://doi.org/10.1108/whatt-12-2023-0143","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this article is to investigate whether relationships with media figures can impact the psychological and sociocultural adjustment of educational tourists.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The article uses the qualitative method of autoethnography to provide a highly personalised account of the first author’s relationships with podcast hosts during his time as an educational tourist, in order to fulfil its previously mentioned purpose.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>An analysis of the author’s narrative account demonstrates how he formed parasocial relationships (PSRs) with his favourite podcast hosts. These relationships increased self-efficacy, reduced stress and provided a sense of social support, which, in turn contributed to psychological and sociocultural adjustment.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>By demonstrating how relationships with media figures can impact their psychological and sociocultural adjustment, this article argues that research on educational tourists should explore their PSRs, in addition to their other kinds of friendships which have already been examined.</p><!--/ Abstract__block -->","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"15 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139677989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-17DOI: 10.1108/whatt-12-2023-182
Richard E. Teare
{"title":"Themed editorial: Global trends – re-thinking tourism: where is it going and how will it impact people and planet?","authors":"Richard E. Teare","doi":"10.1108/whatt-12-2023-182","DOIUrl":"https://doi.org/10.1108/whatt-12-2023-182","url":null,"abstract":"","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"44 5","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139263299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-07DOI: 10.1108/whatt-09-2023-0115
Luis Pedro Martins, Susana Ribeiro
Purpose The objective of this paper is to examine the ways in which tourism can be regarded as a catalyst for positive change, benefiting both people and the planet. The authors consider the integral role of community engagement as a tangible component within the governance frameworks of destination management organizations (DMOs). Design/methodology/approach Originating from the authors' professional experience and academic expertise in managing and marketing tourist destinations, both at the local and regional levels, the article explores the pressing requirement for reevaluating policies and strategies. It aims to emphatically underscore and reiterate the role of tourism as a pivotal driver for enhancing peoples' quality of life and ensuring the sustainability of tourist destinations. This effort involves not only maintaining equilibrium among the four widely recognized pillars of sustainability but also pondering the significance of an equally crucial aspect of destination management – the political sustainability of the governance framework of tourist destinations. Findings Current realities encourage the authors to contemplate and act, guided by the unfolding of tourism's swift regenerative influence. It is anticipated that people have gleaned vital lessons from the collective pause people underwent during the pandemic, coupled with the stark realization of being unable to partake in the favourable contributions of tourism in everyday life. This article highlights the urgency of implementing DMO models that are capable of conceptualizing and operationalizing a human-centred tourism development policy and the resulting sustainability strategies, enhancing representation and guidance for the satisfaction of stakeholders. Originality/value It is neither a widespread practice, nor are there many prior studies that tackle the potential of forecasting the comprehensiveness of governance and management models for tourist destinations that encompass stakeholders who represent the direct interests of local communities within the tourism system. Supported by a literature review, analysis of secondary data and the first-hand experience of the authors, it becomes apparent that the operational landscape of most organizations functioning as tourist destination managers is predominantly at the regional and local tiers. These very organizations are the ones that have been progressively evolving, displaying a readiness to introduce innovation in this realm. Implementing these models would represent an approach to governance more inclined towards a bottom-up style, thereby posing a challenge to the more rigid and commonly employed strategies that emanate from a centrally structured national framework.
{"title":"The enduring political viability of governance models in tourist destinations and their implications for people and planet","authors":"Luis Pedro Martins, Susana Ribeiro","doi":"10.1108/whatt-09-2023-0115","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0115","url":null,"abstract":"Purpose The objective of this paper is to examine the ways in which tourism can be regarded as a catalyst for positive change, benefiting both people and the planet. The authors consider the integral role of community engagement as a tangible component within the governance frameworks of destination management organizations (DMOs). Design/methodology/approach Originating from the authors' professional experience and academic expertise in managing and marketing tourist destinations, both at the local and regional levels, the article explores the pressing requirement for reevaluating policies and strategies. It aims to emphatically underscore and reiterate the role of tourism as a pivotal driver for enhancing peoples' quality of life and ensuring the sustainability of tourist destinations. This effort involves not only maintaining equilibrium among the four widely recognized pillars of sustainability but also pondering the significance of an equally crucial aspect of destination management – the political sustainability of the governance framework of tourist destinations. Findings Current realities encourage the authors to contemplate and act, guided by the unfolding of tourism's swift regenerative influence. It is anticipated that people have gleaned vital lessons from the collective pause people underwent during the pandemic, coupled with the stark realization of being unable to partake in the favourable contributions of tourism in everyday life. This article highlights the urgency of implementing DMO models that are capable of conceptualizing and operationalizing a human-centred tourism development policy and the resulting sustainability strategies, enhancing representation and guidance for the satisfaction of stakeholders. Originality/value It is neither a widespread practice, nor are there many prior studies that tackle the potential of forecasting the comprehensiveness of governance and management models for tourist destinations that encompass stakeholders who represent the direct interests of local communities within the tourism system. Supported by a literature review, analysis of secondary data and the first-hand experience of the authors, it becomes apparent that the operational landscape of most organizations functioning as tourist destination managers is predominantly at the regional and local tiers. These very organizations are the ones that have been progressively evolving, displaying a readiness to introduce innovation in this realm. Implementing these models would represent an approach to governance more inclined towards a bottom-up style, thereby posing a challenge to the more rigid and commonly employed strategies that emanate from a centrally structured national framework.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"4 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135431736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1108/whatt-09-2023-0112
Margarida Custódio Santos, Célia Veiga, Samara Santiago Dantas, Paulo Águas, José António C. Santos
Purpose This article assesses the degree of adoption of the circular economy model in the tourist accommodation sector. Additionally, the study aims to understand whether the type of accommodation, size and year of construction or remodelling have an impact on the adoption of circular economy practices. Design/methodology/approach The study is based on a survey administered to directors and owners of tourist accommodation facilities in Portugal. The questionnaire was developed based on an extensive literature review of circular economy practices in the accommodation sector. Findings Accommodation companies currently operate in a linear economy model and are still in the early stages of transitioning to a more circular economic model. Among the most commonly implemented practices are those that represent expenditure savings for accommodation companies. The findings also suggest a growing awareness and commitment to sustainability and circular economy practices in the tourist accommodation sector, particularly in more recently constructed or renovated accommodation. Originality/value To the best of the authors' knowledge, this study is the first to evaluate the accommodation characteristics that impact the adoption of sustainability and circular economy practices in the tourist accommodation sector. It contributes to the literature by providing primary quantitative data supporting the adoption of such practices.
{"title":"Key drivers for the adoption of circular economy practices in the tourist accommodation sector","authors":"Margarida Custódio Santos, Célia Veiga, Samara Santiago Dantas, Paulo Águas, José António C. Santos","doi":"10.1108/whatt-09-2023-0112","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0112","url":null,"abstract":"Purpose This article assesses the degree of adoption of the circular economy model in the tourist accommodation sector. Additionally, the study aims to understand whether the type of accommodation, size and year of construction or remodelling have an impact on the adoption of circular economy practices. Design/methodology/approach The study is based on a survey administered to directors and owners of tourist accommodation facilities in Portugal. The questionnaire was developed based on an extensive literature review of circular economy practices in the accommodation sector. Findings Accommodation companies currently operate in a linear economy model and are still in the early stages of transitioning to a more circular economic model. Among the most commonly implemented practices are those that represent expenditure savings for accommodation companies. The findings also suggest a growing awareness and commitment to sustainability and circular economy practices in the tourist accommodation sector, particularly in more recently constructed or renovated accommodation. Originality/value To the best of the authors' knowledge, this study is the first to evaluate the accommodation characteristics that impact the adoption of sustainability and circular economy practices in the tourist accommodation sector. It contributes to the literature by providing primary quantitative data supporting the adoption of such practices.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"60 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135929311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-30DOI: 10.1108/whatt-09-2023-0109
Elizabeth Whalen, John Bowen
Purpose Four novel trends: water scarcity, income inequality, labor shortage and gentrification, are receiving ever greater attention because of the devastating effects they having on the well-being of humanity. The purpose of this paper is to briefly describe each trend, discuss its effect on tourism and offer support from research as to how tourism can mitigate the effects of these trends. Design/methodology/approach The article draws on a literature review to identify comparatively new events, patterns and trends that are likely to impede the development of tourism in the coming years. Findings This study documents the negative implications these trends could have for the future of tourism if they are not well managed. Guidance on how destination managers and travel industry managers can mitigate each of these trends is provided. Research limitations/implications Given the damage to humanity these trends have created and the potential future damage they will create, there is a call to researchers to both develop and document ways to mitigate the negative effects of these trends. Practical implications Suggested actions on how managers can reduce or eliminate the negative impacts of these trends are provided. Originality/value This is one of the first studies to link these novel trends to the implications they have for tourism.
{"title":"Novel trends challenging tourism","authors":"Elizabeth Whalen, John Bowen","doi":"10.1108/whatt-09-2023-0109","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0109","url":null,"abstract":"Purpose Four novel trends: water scarcity, income inequality, labor shortage and gentrification, are receiving ever greater attention because of the devastating effects they having on the well-being of humanity. The purpose of this paper is to briefly describe each trend, discuss its effect on tourism and offer support from research as to how tourism can mitigate the effects of these trends. Design/methodology/approach The article draws on a literature review to identify comparatively new events, patterns and trends that are likely to impede the development of tourism in the coming years. Findings This study documents the negative implications these trends could have for the future of tourism if they are not well managed. Guidance on how destination managers and travel industry managers can mitigate each of these trends is provided. Research limitations/implications Given the damage to humanity these trends have created and the potential future damage they will create, there is a call to researchers to both develop and document ways to mitigate the negative effects of these trends. Practical implications Suggested actions on how managers can reduce or eliminate the negative impacts of these trends are provided. Originality/value This is one of the first studies to link these novel trends to the implications they have for tourism.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"183 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136107062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-27DOI: 10.1108/whatt-09-2023-0114
Eduardo Jesus
Purpose This paper discusses the development of Madeira's tourism and its continuous action on aspects of sustainability. Design/methodology/approach The paper analyses the evolution of tourism in the region in the aftermath of the COVID-19 pandemic and how an investment in sustainability and on the certification of the archipelago as a sustainable tourist destination is a key move for stakeholders, in particular residents, companies and tourists. Findings To return to normality, and thus overcome the 2019 difficulties, Madeira continues to develop promotional activities in various international markets and develop sustainable tourism, supported by practices and policies that optimize the use of environmental resources. In so doing, sociocultural identity and authenticity is secured, while providing socioeconomic benefits for all stakeholders. Originality/value The approaches and solutions presented are those of the regional Government of Madeira, illustrated by the efforts and decisions that led to the certification of the archipelago as a sustainable tourist destination.
{"title":"Madeira tourism—always proactive toward sustainability","authors":"Eduardo Jesus","doi":"10.1108/whatt-09-2023-0114","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0114","url":null,"abstract":"Purpose This paper discusses the development of Madeira's tourism and its continuous action on aspects of sustainability. Design/methodology/approach The paper analyses the evolution of tourism in the region in the aftermath of the COVID-19 pandemic and how an investment in sustainability and on the certification of the archipelago as a sustainable tourist destination is a key move for stakeholders, in particular residents, companies and tourists. Findings To return to normality, and thus overcome the 2019 difficulties, Madeira continues to develop promotional activities in various international markets and develop sustainable tourism, supported by practices and policies that optimize the use of environmental resources. In so doing, sociocultural identity and authenticity is secured, while providing socioeconomic benefits for all stakeholders. Originality/value The approaches and solutions presented are those of the regional Government of Madeira, illustrated by the efforts and decisions that led to the certification of the archipelago as a sustainable tourist destination.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"40 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136233945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-27DOI: 10.1108/whatt-09-2023-0116
Bernardo Trindade
Purpose This viewpoint aims to present Portuguese Hotels Association’s (AHP) views on the main challenges facing the sector and the need for a closer relationship with public entities and the government in order to gain support and address limitations. This viewpoint also highlights a successful project, HOSPES, a corporate program for social responsibility and environmental sustainability and the impact it has made since its launch in 2013. Design/methodology/approach This paper analyses the development of the Portuguese hospitality sector in the post-COVID-19 era. It highlights the scarcity of human resources, and how this impacts the performance of hotels and the quality of the service offered. It also outlines the AHP program (HOSPES) that is designed to encourage social responsibility and environmental sustainability as a good practice with real impacts for the market and society. Findings The hospitality sector is facing various challenges, but its workforce, its companies and its associations are well aware of the responsibility that is entrusted to them in the context of the country's macroeconomic framework. AHP is fully aware of the challenges facing the sector and its operators and it equally recognizes the need for public support by decision makers and government to overcome limitations and move forward. Originality/value Despite the challenges facing the hospitality sector, AHP takes the view that it is on the right path to support its members and the wider Portuguese economy in the quest for a more dynamic, profitable, sustainable and inclusive society.
{"title":"Rethinking tourism: the Portuguese Hotels Association's view","authors":"Bernardo Trindade","doi":"10.1108/whatt-09-2023-0116","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0116","url":null,"abstract":"Purpose This viewpoint aims to present Portuguese Hotels Association’s (AHP) views on the main challenges facing the sector and the need for a closer relationship with public entities and the government in order to gain support and address limitations. This viewpoint also highlights a successful project, HOSPES, a corporate program for social responsibility and environmental sustainability and the impact it has made since its launch in 2013. Design/methodology/approach This paper analyses the development of the Portuguese hospitality sector in the post-COVID-19 era. It highlights the scarcity of human resources, and how this impacts the performance of hotels and the quality of the service offered. It also outlines the AHP program (HOSPES) that is designed to encourage social responsibility and environmental sustainability as a good practice with real impacts for the market and society. Findings The hospitality sector is facing various challenges, but its workforce, its companies and its associations are well aware of the responsibility that is entrusted to them in the context of the country's macroeconomic framework. AHP is fully aware of the challenges facing the sector and its operators and it equally recognizes the need for public support by decision makers and government to overcome limitations and move forward. Originality/value Despite the challenges facing the hospitality sector, AHP takes the view that it is on the right path to support its members and the wider Portuguese economy in the quest for a more dynamic, profitable, sustainable and inclusive society.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136318652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-27DOI: 10.1108/whatt-09-2023-0113
Berta Cabral
Purpose This paper aims to present the Azores tourism strategy and outline how local communities are centered at the heart of tourism development. Design/methodology/approach This paper analyzes the development of tourism in the Azores Archipelago and how it contributes to value creation and retention, as well as job creation. It explores the role of local communities in the tourism experience, and the strategic options on the 2030 horizon. Findings Tourism has become a main driver for economic growth and social prosperity in the Azores, with sustainability acting as a definitive driver of tourism development. However, to fully leverage the potential of tourism to impact local communities and the regional economy, it is of the utmost importance to stimulate the dispersal of inbound tourism across the nine islands. This will help to spread out value and job creation, help in reducing pressure on fragile resources and at the same time, mitigate seasonality and provide more stable income throughout the year. Originality/value A new approach to tourism development is proposed, where the success of tourism is to be measured by the quality of the tourist experience and the benefits that tourism adds to the Azores, assigning the local community with a central role in decision-making processes related to tourism. To reinforce the focus on the sustainable development of the territory, anchored on its certification as a sustainable tourist destination, the first archipelago in the world with this distinction, a strong focus on Nature (Land and Sea), is adopted as the main priority. Communication with the end consumer is strongly proposed as a way of stimulating the desire to travel, supported by the positioning proposed in the new tourism strategy (PEMTA, 2030) – Azores: Nine islands, the experience of a lifetime.
{"title":"Local communities at the heart of tourism development: the Azores tourism strategy 2030","authors":"Berta Cabral","doi":"10.1108/whatt-09-2023-0113","DOIUrl":"https://doi.org/10.1108/whatt-09-2023-0113","url":null,"abstract":"Purpose This paper aims to present the Azores tourism strategy and outline how local communities are centered at the heart of tourism development. Design/methodology/approach This paper analyzes the development of tourism in the Azores Archipelago and how it contributes to value creation and retention, as well as job creation. It explores the role of local communities in the tourism experience, and the strategic options on the 2030 horizon. Findings Tourism has become a main driver for economic growth and social prosperity in the Azores, with sustainability acting as a definitive driver of tourism development. However, to fully leverage the potential of tourism to impact local communities and the regional economy, it is of the utmost importance to stimulate the dispersal of inbound tourism across the nine islands. This will help to spread out value and job creation, help in reducing pressure on fragile resources and at the same time, mitigate seasonality and provide more stable income throughout the year. Originality/value A new approach to tourism development is proposed, where the success of tourism is to be measured by the quality of the tourist experience and the benefits that tourism adds to the Azores, assigning the local community with a central role in decision-making processes related to tourism. To reinforce the focus on the sustainable development of the territory, anchored on its certification as a sustainable tourist destination, the first archipelago in the world with this distinction, a strong focus on Nature (Land and Sea), is adopted as the main priority. Communication with the end consumer is strongly proposed as a way of stimulating the desire to travel, supported by the positioning proposed in the new tourism strategy (PEMTA, 2030) – Azores: Nine islands, the experience of a lifetime.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136318663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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