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Digitalisation and self-perpetuation 数字化和自我延续
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0007
It is evident from current debates that an important new trend associated with digitalisation is the emergence of new processes, with wholly new qualities, which can be regarded as a form of ‘self-perpetuation’ (Verselbständigung). This article introduces the concept of self-perpetuation, the topic of this special issue, with the aim of clarifying it, making it visible in academic debates about digitalisation and examining its usefulness as an analytical tool. The contributions to this volume discuss conceptual as well as empirical aspects of this development. In addition to providing critical accounts of how self-perpetuation emerges and illustrating some of the barriers to its expansion, these articles also examine aspects of the discourses that have accompanied its historical development as well as providing glimpses into how these dynamics could be redirected in a more emancipatory fashion in the future. Taken together, these contributions demonstrate the importance of the concept of self-perpetuation for deepening our understanding of digitalisation, both as a social phenomenon and as a topic of academic research.
从目前的辩论中可以明显看出,与数字化相关的一个重要的新趋势是新过程的出现,具有全新的品质,这可以被视为一种“自我延续”的形式(Verselbständigung)。本文介绍了自我延续的概念,这是本期特刊的主题,目的是澄清它,使其在关于数字化的学术辩论中可见,并检验其作为分析工具的实用性。对本卷的贡献讨论了这一发展的概念和经验方面。除了提供自我延续如何出现的批判性描述和说明其扩张的一些障碍外,这些文章还研究了伴随其历史发展的话语方面,并提供了这些动态如何在未来以更解放的方式重新定向的一瞥。综上所述,这些贡献证明了自我延续概念对于加深我们对数字化的理解的重要性,无论是作为一种社会现象还是作为一个学术研究主题。
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引用次数: 0
Governed by digital technology? 由数字技术统治?
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0012
Konstantin Klur, Sarah Nies
Digitalisation is often associated with the domination of technology over humans. This article aims to develop a concept of self-perpetuation that illuminates the relationship between technology and social domination instead of focusing only on technological properties. Drawing on Marx’s concept of real subsumption and interviews in industrial companies, we analyse specific forms of self-perpetuation that take place in the digitalised working world. In doing so, we critically examine the diagnosis of digital Taylorism which assumes a comprehensive elimination of the subjectivity of workers. In contrast, we show that digital technology allows for other forms of domination based on the flexibility of living labour.
数字化通常与技术对人类的统治联系在一起。本文旨在发展一种自我延续的概念,以阐明技术与社会统治之间的关系,而不是仅仅关注技术属性。借鉴马克思关于真实包容和工业公司访谈的概念,我们分析了在数字化工作世界中发生的自我延续的具体形式。在这样做的过程中,我们批判性地检查了数字泰勒主义的诊断,它假设全面消除了工人的主体性。相比之下,我们表明,数字技术允许基于活劳动灵活性的其他形式的统治。
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引用次数: 0
Tika technology
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0153
Luke Munn
Digitalisation has the capacity to radically transform the nature of work, redefining tasks, requirements and remuneration. Yet technologies have often been used to reduce worker autonomy, exacerbate racial and gendered inequality and intensify labour precarity. How can digitalisation instead support emancipatory labour conditions? This article introduces the concept of ‘tika technology’, drawing together scholarship on convivial tools, appropriate technology and calm computing to theorise its purposes and principles. To illustrate what these look like in practice, the article provides two real-world examples of tika technology. It concludes by exploring potential benefits at the individual, societal and environmental levels.
数字化有能力从根本上改变工作的性质,重新定义任务、要求和薪酬。然而,技术常常被用来削弱工人的自主权,加剧种族和性别不平等,加剧劳动力的不稳定性。数字化如何支持解放的劳动条件?本文介绍了“tika技术”的概念,汇集了关于娱乐工具、适当技术和冷静计算的学术研究,以理论化其目的和原则。为了说明这些在实践中是什么样子,本文提供了两个tika技术的真实示例。报告最后探讨了在个人、社会和环境层面上的潜在效益。
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引用次数: 0
Artificial intelligence in the practice of work 人工智能在工作中的实践
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0034
M. Heinlein, N. Huchler
The article proposes an analytical perspective on artificial intelligence (AI) that can be fruitful in the sociology of work. The practical logic of new forms of AI (connectionist AI) is described as an interplay of social and technical processes of opening and closing possibilities of knowledge and action. In order to develop this argument, it is first shown in which sense AI can be understood as a contingency-generating technology in socio-technical contexts. The architecture based on neural networks is elaborated as a decisive feature of connectionist AI that not only opens up technical possibilities but can also shape social processes and structures by ‘selectivity’. However, this shaping does not take place solely on the part of the AI, but only becomes apparent in the interplay with specific restrictions that lie both in the social context of use and in the algorithmic architecture of the AI itself. For research in the sociology of work, this means that contingency theory approaches must be linked with approaches that emphasise the limits of (‘intelligent’) digitalisation. The yield of such a perspective is outlined in relation to the control of work with AI.
本文提出了一种分析人工智能(AI)的视角,可以在工作社会学中取得丰硕成果。新形式的人工智能(连接主义人工智能)的实践逻辑被描述为开放和关闭知识和行动可能性的社会和技术过程的相互作用。为了发展这一论点,首先展示了人工智能在社会技术背景下可以被理解为一种突发事件生成技术的意义。基于神经网络的架构被阐述为连接主义人工智能的决定性特征,它不仅开辟了技术可能性,而且还可以通过“选择性”塑造社会过程和结构。然而,这种塑造并不仅仅发生在AI的部分,而是在使用的社会背景和AI本身的算法架构中与特定限制的相互作用中变得明显。对于工作社会学的研究,这意味着权变理论方法必须与强调(“智能”)数字化限制的方法联系起来。这种观点的产出与人工智能的工作控制有关。
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引用次数: 0
The self-perpetuation of the promise of care robots 看护机器人的自我延续
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0117
Ingo Schulz-Schaeffer, Kevin Wiggert, Martin Meister, Tim Clausnitzer
This article employs a narrative approach to explain the self-perpetuation of the promise of care robots. For two decades, care robots have been viewed as a promising digital innovation that will relieve care workers from service tasks and thus improve the situation in the care sector. Though they still show a rather poor performance in real-world applications, the expectations are as high as ever. To explain the self-perpetuation of the promise of care robots, we investigate sensemaking practices in the discourse about care robots and show how a predominant overarching narrative as well as project-related sensemaking practices play out.
本文采用叙述的方法来解释护理机器人的自我延续的承诺。二十年来,护理机器人一直被视为一种有前途的数字创新,它将使护理人员从服务任务中解脱出来,从而改善护理行业的状况。尽管它们在实际应用程序中仍然显示出相当差的性能,但人们对它们的期望一如既往地高。为了解释护理机器人的自我延续,我们研究了关于护理机器人的话语中的语义实践,并展示了一个主要的总体叙事以及与项目相关的语义实践是如何发挥作用的。
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引用次数: 0
In control or out of control? 在控制中还是失控?
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0136
Mona-Maria Bardmann, Caroline Ruiner, Laura Künzel, M. Klumpp
Self-reliant digital systems (SDS) can adapt to changing circumstances and environments, evaluate complex situations, make decisions and optimise processes. In this context, work processes also change, since SDS are controlled by workers but are also partly out of control, that is, processing information independently and without worker influence. It can be expected that handling and interacting with SDS impact workers’ perception of autonomy and control and their interrelationship. This paper focuses on these developments at airports and is based on 24 interviews with airport and flight staff. The findings point to a difference between objective control and the perception of control. Moreover, we identify autonomy-enhancing and autonomy-restricting forms of control in contexts using SDS. In this sense, the article contributes to clarifying autonomy and control in the specific context of SDS at airports and conceptualising the interrelation of autonomy and control.
自力更生的数字系统(SDS)可以适应不断变化的环境和环境,评估复杂的情况,做出决策并优化流程。在这种情况下,工作流程也发生了变化,因为SDS由工人控制,但也部分失控,即独立处理信息,不受工人的影响。可以预期,与SDS的处理和互动会影响员工对自主和控制的感知以及他们之间的相互关系。本文主要关注机场的这些发展,并基于对机场和飞行人员的24次采访。研究结果指出了客观控制和感知控制之间的差异。此外,我们在使用SDS的情况下确定了自主增强和自主限制的控制形式。从这个意义上说,本文有助于澄清机场SDS具体背景下的自治和控制,并概念化自治和控制的相互关系。
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引用次数: 0
Datafication and algorithmic contingency – how agile organisations deal with technical systems 数据化和算法偶然性——敏捷组织如何处理技术系统
Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.13169/workorgalaboglob.17.1.0061
Lene Baumgart, Pauline Boos, Bernd Eckstein
In the context of persistent images of self-perpetuated technologies, we discuss the interplay of digital technologies and organisational dynamics against the backdrop of systems theory. Building on the case of an international corporation that, during an agile reorganisation, introduced an AI-based personnel management platform, we show how technical systems produce a form of algorithmic contingency that subsequently leads to the emergence of formal and informal interaction systems. Using the concept of datafication, we explain how these interactions are barriers to the self-perpetuation of data-based decision-making, making it possible to take into consideration further decision factors and complementing the output of the platform. The research was carried out within the scope of the research project ‘Organisational Implications of Digitalisation: The Development of (Post-)Bureaucratic Organisational Structures in the Context of Digital Transformation’ funded by the German Research Foundation (DFG).
在自我延续技术的持久图像的背景下,我们讨论了数字技术和组织动力学对系统理论的背景下的相互作用。以一家跨国公司为例,该公司在敏捷重组期间引入了基于人工智能的人事管理平台,我们展示了技术系统如何产生一种算法偶然性形式,从而导致正式和非正式交互系统的出现。利用数据化的概念,我们解释了这些相互作用如何成为基于数据的决策自我延续的障碍,使考虑进一步的决策因素和补充平台的输出成为可能。该研究是在研究项目“数字化的组织影响:数字化转型背景下(后)官僚组织结构的发展”的范围内进行的,该项目由德国研究基金会(DFG)资助。
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引用次数: 1
(Shared) ethnicity in ethnographic research on clandestine and informal practices in the migrant and ethnic minority economy 在移民和少数民族经济中的秘密和非正式做法的人种学研究中(共享)种族
Q2 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.13169/workorgalaboglob.16.1.0088
Jing Hiah
This article addresses the methodological and ethical challenges of ethnographic research on sensitive topics such as clandestine practices in the migrant and ethnic minority economy. Drawing on related criminological and sociology of deviance literature I draw on my experiences of insider-ethnographic research in the Chinese migrant and ethnic minority economy in the Netherlands and Romania to demonstrate how stigmas related to race/ethnicity and clandestine practices can strongly shape access, rapport and researcher’s positionality in the field. Research participants’ concerns about these stigmas also revealed ethical questions on how to report on clandestine and informal practices without contributing to further stigmatisation and racialisation. At the same time, my experiences show that whether clandestine practices and race/ethnicity are considered sensitive topics is an emergent issue. In the Netherlands, due to active enforcement of clandestine practices in the migrant and ethnic minority economy, these practices were a sensitive topic of inquiry. In Romania, by contrast, clandestine practices were not treated as sensitive subject matter as these were normalised by research participants and broader Romanian society, due to a lack of active enforcement and criminalisation.
本文讨论了民族志研究中对敏感话题的方法论和伦理挑战,如移民和少数民族经济中的秘密做法。借鉴相关的犯罪学和越轨文学社会学,我借鉴了我在荷兰和罗马尼亚的中国移民和少数民族经济中的内部民族志研究经验,以证明与种族/民族和秘密做法相关的耻辱如何强烈地塑造了该领域的访问、关系和研究人员的地位。研究参与者对这些污名的担忧也揭示了如何在不进一步造成污名化和种族化的情况下报道秘密和非正式做法的伦理问题。与此同时,我的经验表明,秘密做法和种族/民族是否被视为敏感话题是一个紧急问题。在荷兰,由于积极执行移徙者和少数民族经济中的秘密做法,这些做法是一个敏感的调查话题。相比之下,在罗马尼亚,由于缺乏积极的执法和刑事定罪,秘密做法没有被视为敏感问题,因为研究参与者和更广泛的罗马尼亚社会将其正常化。
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引用次数: 0
Is anonymity dead? 匿名已经死了吗?
Q2 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.13169/workorgalaboglob.16.1.0072
Funda Ustek Spilda, Kelle Howson, H. Johnston, Alessio Bertolini, P. Feuerstein, L. Bezuidenhout, O. Alyanak, Mark Graham
Critical research into the gig economy frequently relies on using platform interfaces, platform mobile applications or websites, as intermediaries to contact and recruit participants. Yet, these methods are accompanied by significant ethical implications that are rarely considered. In this article, we look at the organisational features of platform interfaces for research and explore the ways in which, through their intensive knowledge about their users, they present additional challenges to researchers’ abilities to (a) conduct independent research – for example by influencing the participant recruitment process and (b) establish and maintain respondent anonymity and researcher transparency. Our analysis is based on an international study of platform workers which investigates working conditions and fairness in the gig economy in both geographically tethered gig work and cloudwork. We argue that the ethical boundaries of doing research through platform interfaces are shaped not only by researchers, but also by the platforms whose interfaces researchers use. Establishing and protecting the anonymity of research participants provides an acute example of this, as platforms have the potential to scrutinise the activities of researchers on their interfaces, and capture information shared between researchers and participants. The question of anonymity arises also in the reverse order: when platforms share personal information on workers, at a level not required by researchers. After building our argument, we propose a set of suggestions for promoting ethical research in the study of gig economy platforms.
对零工经济的关键研究往往依赖于使用平台界面、平台移动应用程序或网站作为联系和招募参与者的中介。然而,这些方法伴随着很少被考虑的重大伦理影响。在本文中,我们将研究用于研究的平台接口的组织特征,并探索通过对用户的深入了解,它们如何对研究人员的能力(a)进行独立研究(例如通过影响参与者招募过程)和(b)建立和保持受访者匿名性和研究人员透明度提出额外挑战的方式。我们的分析基于一项对平台工人的国际研究,该研究调查了零工经济在地理上受限的零工工作和云工作中的工作条件和公平性。我们认为,通过平台接口进行研究的伦理界限不仅由研究人员塑造,而且由研究人员使用其接口的平台塑造。建立和保护研究参与者的匿名性提供了一个尖锐的例子,因为平台有可能审查研究人员在其界面上的活动,并捕获研究人员和参与者之间共享的信息。匿名问题也以相反的顺序出现:当平台在研究人员不要求的程度上共享员工的个人信息时。在建立我们的论点之后,我们提出了一套促进零工经济平台研究中的伦理研究的建议。
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引用次数: 2
Assessing bias in online surveys using alternative survey modes 使用替代调查模式评估在线调查的偏差
Q2 Business, Management and Accounting Pub Date : 2022-01-01 DOI: 10.13169/workorgalaboglob.16.1.0034
Neil H. Spencer, D. Syrdal, Matthew Coates, U. Huws
Due to concerns that respondents to online surveys are different from populations of interest, parallel offline surveys can be undertaken and results compared. In this article we create a set of principles to compare results from online surveys with those from surveys using other survey modes. Rather than just comparing estimates and confidence intervals from the different modes, these principles consider biases that each survey mode introduces and whether the results obtained are compatible with each other, given these different biases. Using the example of a survey of platform work, we demonstrate that this approach can be used effectively and be applied to a variety of social science studies that use online surveys.
由于考虑到在线调查的受访者与感兴趣的人群不同,可以进行平行的离线调查并比较结果。在本文中,我们创建了一组原则,将在线调查结果与使用其他调查模式的调查结果进行比较。这些原则不仅仅是比较不同模式的估计值和置信区间,而是考虑每种调查模式引入的偏差,以及考虑到这些不同的偏差,所获得的结果是否相互兼容。通过对平台工作的调查,我们证明了这种方法可以有效地使用,并适用于使用在线调查的各种社会科学研究。
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引用次数: 3
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Work Organisation, Labour and Globalisation
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