The current study investigated the impact of the predictors of workplace violence (harassment, physical violence, stalking, and ostracism) on sustainable work performance with mediating the role of social well-being of Pakistani nurses considering the ‘hierarchy of need’ theory. A survey method was used to conduct the current study. The data was collected from 400 respondents of four nursing teaching colleges, affiliated with hospitals of Lahore, Pakistan. The data was analyzed in Statistical Package for the Social Sciences (SPSS) and Smart Partial Least Square (PLS) software using structural equation modeling (PLS-SEM) technique. The results revealed a negative influence of workplace violence on the performance of nurses. Moreover, it tends to dissatisfy their safety and social needs, the most important human needs according to Maslow’s theory. Since Maslow’s time, researchers continued to explore how safety and social needs impact the well-being of nurses. Social well-being is related to better physical, mental, and social health and conversely, feeling isolated (unmet safety and social need) bears negative consequences for health and well-being. Eventually, it became the reason for low performance. The findings confirmed that workplace violence is the strong predictor of sustainable performance. Whereas, nurse’s social well-being mediates the relationship between the predictors (workplace violence) and the outcome variable (performance). Therefore, the study concluded that when safety and social needs are fulfilled, nurses perform their duties enthusiastically. This is the first endeavor to use the “hierarchy of need” theory in order to mediate the effect of violence, performance, and social well-being of nurses. Therefore, the current study served as a baseline for further research in this area. The findings helped the higher authorities and hospitals’ management to devise such policies which help nurses towards organizational growth and sustainable work environment.
{"title":"Impact of Workplace Violence on Sustainable Performance of Nurses with the Mediation of Social Well-being in the Pakistani Context","authors":"Sakina Bashir, Shahaan Mehmood Cheema, M. Ashiq","doi":"10.29145/jmr.101.02","DOIUrl":"https://doi.org/10.29145/jmr.101.02","url":null,"abstract":"The current study investigated the impact of the predictors of workplace violence (harassment, physical violence, stalking, and ostracism) on sustainable work performance with mediating the role of social well-being of Pakistani nurses considering the ‘hierarchy of need’ theory. A survey method was used to conduct the current study. The data was collected from 400 respondents of four nursing teaching colleges, affiliated with hospitals of Lahore, Pakistan. The data was analyzed in Statistical Package for the Social Sciences (SPSS) and Smart Partial Least Square (PLS) software using structural equation modeling (PLS-SEM) technique. The results revealed a negative influence of workplace violence on the performance of nurses. Moreover, it tends to dissatisfy their safety and social needs, the most important human needs according to Maslow’s theory. Since Maslow’s time, researchers continued to explore how safety and social needs impact the well-being of nurses. Social well-being is related to better physical, mental, and social health and conversely, feeling isolated (unmet safety and social need) bears negative consequences for health and well-being. Eventually, it became the reason for low performance. The findings confirmed that workplace violence is the strong predictor of sustainable performance. Whereas, nurse’s social well-being mediates the relationship between the predictors (workplace violence) and the outcome variable (performance). Therefore, the study concluded that when safety and social needs are fulfilled, nurses perform their duties enthusiastically. This is the first endeavor to use the “hierarchy of need” theory in order to mediate the effect of violence, performance, and social well-being of nurses. Therefore, the current study served as a baseline for further research in this area. The findings helped the higher authorities and hospitals’ management to devise such policies which help nurses towards organizational growth and sustainable work environment.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74297915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The current study empirically investigated the implementation of relational e-HRM practices in banks and examined their relationship with the overall organizational performance of the banks in Lahore during COVID-19 pandemic. It also highlighted the issues that managers face during the implementation of relational e-HRM practices. The mixed method approach was adopted to conduct this cross-sectional study. Commercial banks with their head offices in Lahore were chosen and 171 branches were selected randomly. The purposive sampling technique was used to collect qualitative data and semi-structured interviews of sixteen (16) branch managers were carried out online. Qualitative data was analyzed thematically while covariance-based structural equation modeling (CB-SEM) was used to understand the effect of e-HRM practices on organizational performance. Most of the banks were found to have implemented all the relational e-HRM practices except e-selection which was implemented only in two branches. Relational e-HRM practices showed a positive effect on the overall performance of banks during COVID-19 pandemic. Centralized decision- making, limited autonomy of bank branches, presence of senior, computer illiterate employees, and inadequate financial resources were found to obstruct the implementation of e-HRM practices. The current research added to the e-HRM literature and examined the association between relational e-HRM practices and overall organizational performance in the context of banks operating in Lahore which apparently was never done before. Only the top commercial banks operating in Lahore, one of the largest metropolitans in Pakistan, were included in this study. The generalizability of findings may be enhanced with further studies.
{"title":"Examining the Relationship between Relational e-HRM and Organizational Performance: A Study of the Banks of Lahore during the COVID-19 Pandemic","authors":"M. Hanif, Ahmad Usman, A. Hanif, Rabia Sabir","doi":"10.29145/jmr.101.05","DOIUrl":"https://doi.org/10.29145/jmr.101.05","url":null,"abstract":"The current study empirically investigated the implementation of relational e-HRM practices in banks and examined their relationship with the overall organizational performance of the banks in Lahore during COVID-19 pandemic. It also highlighted the issues that managers face during the implementation of relational e-HRM practices. The mixed method approach was adopted to conduct this cross-sectional study. Commercial banks with their head offices in Lahore were chosen and 171 branches were selected randomly. The purposive sampling technique was used to collect qualitative data and semi-structured interviews of sixteen (16) branch managers were carried out online. Qualitative data was analyzed thematically while covariance-based structural equation modeling (CB-SEM) was used to understand the effect of e-HRM practices on organizational performance. Most of the banks were found to have implemented all the relational e-HRM practices except e-selection which was implemented only in two branches. Relational e-HRM practices showed a positive effect on the overall performance of banks during COVID-19 pandemic. Centralized decision- making, limited autonomy of bank branches, presence of senior, computer illiterate employees, and inadequate financial resources were found to obstruct the implementation of e-HRM practices. The current research added to the e-HRM literature and examined the association between relational e-HRM practices and overall organizational performance in the context of banks operating in Lahore which apparently was never done before. Only the top commercial banks operating in Lahore, one of the largest metropolitans in Pakistan, were included in this study. The generalizability of findings may be enhanced with further studies.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"131 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76375691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Sami, Umair Manzoor, Asmara Irfan, Farhan Sarwar
The current research investigated the significance of circular supply chain practices in Industry 5.0 with respect to their sustainable manufacturing operations. Through a comprehensive review of the literature, the current study identified key circular supply chain practices and their potential benefits for Industry 5.0. The findings indicated that closed-loop supply chains, sustainable sourcing, product design for circularity, and waste reduction may assist Industry 5.0 firms to achieve their sustainability objectives while enhancing the operational efficiency. Moreover, the study also highlighted the challenges associated with the implementation of circular supply chain practices including the necessity for collaboration among supply chain partners, investment in new technologies and infrastructure, and the development of new skills and capabilities. From a practical and managerial perspective, the implications suggest that firms aiming to adopt circular supply chain practices in Industry 5.0 should prioritize collaboration and coordination, make investments in new technologies and infrastructure, and foster the acquisition of new skills and capabilities. To complement this research, future studies could employ empirical research methods in order to validate the findings and recommendations as well as explore potential barriers to the implementation of circular supply chain practices in Industry 5.0.
{"title":"Characterizing Circular Supply Chain Practices in Industry 5.0 With Respect to Sustainable Manufacturing Operations","authors":"A. Sami, Umair Manzoor, Asmara Irfan, Farhan Sarwar","doi":"10.29145/jmr.101.04","DOIUrl":"https://doi.org/10.29145/jmr.101.04","url":null,"abstract":"The current research investigated the significance of circular supply chain practices in Industry 5.0 with respect to their sustainable manufacturing operations. Through a comprehensive review of the literature, the current study identified key circular supply chain practices and their potential benefits for Industry 5.0. The findings indicated that closed-loop supply chains, sustainable sourcing, product design for circularity, and waste reduction may assist Industry 5.0 firms to achieve their sustainability objectives while enhancing the operational efficiency. Moreover, the study also highlighted the challenges associated with the implementation of circular supply chain practices including the necessity for collaboration among supply chain partners, investment in new technologies and infrastructure, and the development of new skills and capabilities. From a practical and managerial perspective, the implications suggest that firms aiming to adopt circular supply chain practices in Industry 5.0 should prioritize collaboration and coordination, make investments in new technologies and infrastructure, and foster the acquisition of new skills and capabilities. To complement this research, future studies could employ empirical research methods in order to validate the findings and recommendations as well as explore potential barriers to the implementation of circular supply chain practices in Industry 5.0.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"84 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89028939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
of Human Capital Development (HCD) as compared to their overall business performance and profitability. The HCD measurement challenge may be attributed to the knowledge gap on HCD measurement among employees and managers. A quantitative survey (n = 210) measured and compared management and employee knowledge on HCD Return on Investment (ROI), HCD risks, and HCD risk solutions in South Africa. Respondents ranged across occupational categories from various organizations. The findings indicated an awareness of HCD ROI measurement, risk, and risk remedies. However, there were deviations in that knowledge across occupational categories. General managers and entrepreneurs have better knowledge of HCD ROI measurement, risk identification, and risk remedies as compared to other occupations. HR, financial, hospitality, and learning and development professionals showed the lowest mean scores. The current study contributed to measure HCD ROI, risk, and occupational HCD knowledge gaps. The practical implication and contribution of the study was that managers and employees were made aware of the significance of measuring HCD ROI, risk, and remedies across all occupations. Moreover, further research is recommended to expand the research instrument and measure HCD knowledge across occupations in other countries in Africa and across the globe.
{"title":"Measuring Human Capital Development (HCD) Return on Investment (ROI), Risk, and Knowledge Gaps across selected Occupations in South Africa","authors":"C. Govender, W. Adegbite","doi":"10.29145/jmr.101.03","DOIUrl":"https://doi.org/10.29145/jmr.101.03","url":null,"abstract":"of Human Capital Development (HCD) as compared to their overall business performance and profitability. The HCD measurement challenge may be attributed to the knowledge gap on HCD measurement among employees and managers. A quantitative survey (n = 210) measured and compared management and employee knowledge on HCD Return on Investment (ROI), HCD risks, and HCD risk solutions in South Africa. Respondents ranged across occupational categories from various organizations. The findings indicated an awareness of HCD ROI measurement, risk, and risk remedies. However, there were deviations in that knowledge across occupational categories. General managers and entrepreneurs have better knowledge of HCD ROI measurement, risk identification, and risk remedies as compared to other occupations. HR, financial, hospitality, and learning and development professionals showed the lowest mean scores. The current study contributed to measure HCD ROI, risk, and occupational HCD knowledge gaps. The practical implication and contribution of the study was that managers and employees were made aware of the significance of measuring HCD ROI, risk, and remedies across all occupations. Moreover, further research is recommended to expand the research instrument and measure HCD knowledge across occupations in other countries in Africa and across the globe.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"100 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79334579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bringing innovation to organizations is not only considered to be a growth strategy but also a way to survive in the current technological era. Technological innovation involves customer participation and engagementfor value co-creation and co-destruction, which raises new challenges in theory and practice. It becomes more challenging in the service industry, specifically the education sector. Limited literature is available regardingdifferent roles played by the participating customers during technology innovation. Therefore, an empirical study was needed to explore the role(s) of customer participation in the entire process of co-creation, the drivers for customers’ positive engagement, and the reasons behind the negative engagement of customers while participating in technology innovation process. The negative engagement of the customers not only hinders the success of the co-creation process, rather it also causes co-destruction from multiple aspects. The current study followed the qualitative method to explore the phenomenon of value co-creation and co-destruction. In order to perform this task, semi-structured in-depth interviews were conducted with the representatives of Information and Communication Technologies (ICT) firms and Higher Education Institutions (HEIs) of Pakistan. The collected qualitative data was sorted in Nvivo 13 and thematic analysis wasperformed. The study concluded with the identification of multiple roles/dimensions of customer participation to foster or hinder the cocreation process. The major beneficiaries of the study include ICT firms and HEIs which need to re-assess their business processes. The study also contributes to the evolving theory of value co creation, while engaging the actors (customers).
{"title":"Role of Customer Participation in Technology Innovation in Higher Education Institutions (HEIs): A Qualitative Study on Value Co-Creation and Co-Destruction","authors":"Muhammad Yasir Amjad, Tashfeen M. Azhar","doi":"10.29145/jmr.101.01","DOIUrl":"https://doi.org/10.29145/jmr.101.01","url":null,"abstract":"Bringing innovation to organizations is not only considered to be a growth strategy but also a way to survive in the current technological era. Technological innovation involves customer participation and engagementfor value co-creation and co-destruction, which raises new challenges in theory and practice. It becomes more challenging in the service industry, specifically the education sector. Limited literature is available regardingdifferent roles played by the participating customers during technology innovation. Therefore, an empirical study was needed to explore the role(s) of customer participation in the entire process of co-creation, the drivers for customers’ positive engagement, and the reasons behind the negative engagement of customers while participating in technology innovation process. The negative engagement of the customers not only hinders the success of the co-creation process, rather it also causes co-destruction from multiple aspects. The current study followed the qualitative method to explore the phenomenon of value co-creation and co-destruction. In order to perform this task, semi-structured in-depth interviews were conducted with the representatives of Information and Communication Technologies (ICT) firms and Higher Education Institutions (HEIs) of Pakistan. The collected qualitative data was sorted in Nvivo 13 and thematic analysis wasperformed. The study concluded with the identification of multiple roles/dimensions of customer participation to foster or hinder the cocreation process. The major beneficiaries of the study include ICT firms and HEIs which need to re-assess their business processes. The study also contributes to the evolving theory of value co creation, while engaging the actors (customers).","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"35 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81291971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Modern world is more uncertain than ever before. Organizations need to identify the capabilities needed to gain competitive advantage under these uncertain conditions. Supply chain integration is such a capability that may help a firm achieve competitive advantage under uncertain market conditions. The current study evaluated the multidimensional role of supply chain integration in supply chain performance. The moderating role of supply chain flexibility between different dimensions of supply chain integration and supply chain performance was also considered. Based on the data gathered from Pakistani manufacturing firms, structural equation modeling (SEM) was used to test the hypothesized model. The results showed that internal integration and supplier integration represented a positive impact on supply chain performance. However, the moderating role of supply chain flexibility was determined to be significant only in the case of customer integration – supply chain performance relationship.
{"title":"Impact of Supply Chain Integration on Supply Chain Performance: Moderating Role of Supply Chain Flexibility.","authors":"M. Haq, Haris Aslam","doi":"10.29145/jmr.92.05","DOIUrl":"https://doi.org/10.29145/jmr.92.05","url":null,"abstract":"Modern world is more uncertain than ever before. Organizations need to identify the capabilities needed to gain competitive advantage under these uncertain conditions. Supply chain integration is such a capability that may help a firm achieve competitive advantage under uncertain market conditions. The current study evaluated the multidimensional role of supply chain integration in supply chain performance. The moderating role of supply chain flexibility between different dimensions of supply chain integration and supply chain performance was also considered. Based on the data gathered from Pakistani manufacturing firms, structural equation modeling (SEM) was used to test the hypothesized model. The results showed that internal integration and supplier integration represented a positive impact on supply chain performance. However, the moderating role of supply chain flexibility was determined to be significant only in the case of customer integration – supply chain performance relationship. ","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"54 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80180188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In businesses, top management typically discusses increasing employee performance by focusing on job characteristics (JC) and work engagement (WE). Typically, employees' job characteristics are classified based on the Job Demand Resource Theory (JDR) or the Job Characteristics Theory (JCT). In fact, work engagement is concerned with an employee's enthusiasm and dedication to their job. This systematic literature review intends to examine research articles on job characteristics and work engagement (WE) from 2017 to 2021 that were retrieved from publicly available databases. Furthermore, this study critically reviews the most significant theories and employs Bibliometric analysis and Microsoft Excel to develop research themes. In addition, Bibliometric study included selected literature trends, the most influential words, the most dominant authors, co-occurrence networks, thematic maps, and factorial analyses. PRISMA was utilised for systematic screening. A conceptual model and prospective study directions have been presented to intellectuals and aspiring academics. Hence, this review is a noteworthy addition to the current body of literature. This analysis recommends that businesses and policymakers should explore regulations and tactics to optimise the job characteristics of the workforce. Moreover, managers should recognize that WE enlighten performance and increase the organization's revenue and commitment. Applying these JC and WE concepts would provide firms with a competitive edge that would enable them to sustain and flourish worldwide.
{"title":"Conducting a Bibliometric Study through a Systematic Literature Review regarding Job Characteristics and Work Engagement","authors":"Maryam Gull, Alia Ahmed, Imran Asghar Warraich","doi":"10.29145/jmr.92.02","DOIUrl":"https://doi.org/10.29145/jmr.92.02","url":null,"abstract":"In businesses, top management typically discusses increasing employee performance by focusing on job characteristics (JC) and work engagement (WE). Typically, employees' job characteristics are classified based on the Job Demand Resource Theory (JDR) or the Job Characteristics Theory (JCT). In fact, work engagement is concerned with an employee's enthusiasm and dedication to their job. This systematic literature review intends to examine research articles on job characteristics and work engagement (WE) from 2017 to 2021 that were retrieved from publicly available databases. Furthermore, this study critically reviews the most significant theories and employs Bibliometric analysis and Microsoft Excel to develop research themes. In addition, Bibliometric study included selected literature trends, the most influential words, the most dominant authors, co-occurrence networks, thematic maps, and factorial analyses. PRISMA was utilised for systematic screening. A conceptual model and prospective study directions have been presented to intellectuals and aspiring academics. Hence, this review is a noteworthy addition to the current body of literature. This analysis recommends that businesses and policymakers should explore regulations and tactics to optimise the job characteristics of the workforce. Moreover, managers should recognize that WE enlighten performance and increase the organization's revenue and commitment. Applying these JC and WE concepts would provide firms with a competitive edge that would enable them to sustain and flourish worldwide.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"42 5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90037333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose - The current paper is intended to introduce knowledge workers and managers to a unique paradigm on virtue epistemology, that is, reflective knowledge, based on the doctrines of Islamic philosophy as 'Ilm.' The study proposed a holistic framework to acquire reflective knowledge, the epistemic attributes of knowledge workers, and the significance of reflective knowledge in the dynamic knowledge economy. Methodology – Theoretical framework proposed in the current paper is based on the theories proposed by Muslim philosophers. Books on the epistemological aspect of Islamic philosophy and web-based articles on Ilm as reflective knowledge were taken as references. Findings - Islamic philosophy helps to put forth a holistic paradigm on the virtues of knowledge workers and the attributes that help learning organizations acquire reflective knowledge. Practical Implications - The propositions made in this paper may be tested for empirical evidence in future research. Moreover, the framework to acquire reflective knowledge and instilling epistemic virtues in knowledge workers may be a powerful tool for knowledge managers. Originality/Value - Islamic philosophy is based on theological grounds; however, this paper intends to introduce the doctrines based on logic and rationale, proposed by noted scholars. The current study is also unique in constructing a holistic framework that may assist organizations to acquire reflective knowledge and train knowledge workers to acquire prescribed epistemic attributes.
{"title":"Knowledge Workers & 'Ilm' - A Retrospective on Islamic Philosophy and Epistemology for Learning Organizations","authors":"Nayab Nasir, S. Azhar, Mumtaz Khan","doi":"10.29145/jmr.92.01","DOIUrl":"https://doi.org/10.29145/jmr.92.01","url":null,"abstract":"Purpose - The current paper is intended to introduce knowledge workers and managers to a unique paradigm on virtue epistemology, that is, reflective knowledge, based on the doctrines of Islamic philosophy as 'Ilm.' The study proposed a holistic framework to acquire reflective knowledge, the epistemic attributes of knowledge workers, and the significance of reflective knowledge in the dynamic knowledge economy. \u0000Methodology – Theoretical framework proposed in the current paper is based on the theories proposed by Muslim philosophers. Books on the epistemological aspect of Islamic philosophy and web-based articles on Ilm as reflective knowledge were taken as references. \u0000Findings - Islamic philosophy helps to put forth a holistic paradigm on the virtues of knowledge workers and the attributes that help learning organizations acquire reflective knowledge. \u0000Practical Implications - The propositions made in this paper may be tested for empirical evidence in future research. Moreover, the framework to acquire reflective knowledge and instilling epistemic virtues in knowledge workers may be a powerful tool for knowledge managers. \u0000Originality/Value - Islamic philosophy is based on theological grounds; however, this paper intends to introduce the doctrines based on logic and rationale, proposed by noted scholars. The current study is also unique in constructing a holistic framework that may assist organizations to acquire reflective knowledge and train knowledge workers to acquire prescribed epistemic attributes.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"20 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79899242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joseph Teryima Sev, Faajir Avanenge, Egena Ode, Emakwu John, Sylvia Sewuese Sev, Paul Aidi
The primary objective of the current research was to explore how the Knowledge Management (KM) processes of Deposit Money Banks (DMBs) in Makurdi Metropolis contribute to their Sustainable Competitive Advantage (SCA). Additionally, this study determined to evaluate how innovation helps the banks to retain their competitive advantage. A total of 265 valid samples were collected from a population of 14 DMBs and 933 respondents were selected from these DMBs. The data was analysed using Structural Equation Modelling (SEM). While testing the assumptions, hypotheses 1-3 supported the proposition that KM dimensions; acquisition (β=.32, p <.05), utilization (β=.26, p <.05), and storage (β=.24, p <.05) were directly related to SCA. No evidence was found for the full mediating role of innovation in relation to KM dimensions and SCA, as demonstrated by the data. However, innovation does play a role in certain aspects of KM by demonstrating that acquisition (β=.69, p <.05), utilisation (β=.21, p <.05), and storage (β=.18, p <.05) are positively associated with innovation in DMBs. The findings indicated that managers who responded to KM were more innovative. The importance of DMBs lies in the recognition that knowledge is not a simple concept. A commitment to new discoveries and to new understandings is not sufficient. Enterprises need to pursue knowledge that enables them to add value.
本研究的主要目的是探讨马库尔迪大都市存款银行(dmb)的知识管理(KM)流程如何促进其可持续竞争优势(SCA)。此外，本研究决定评估创新如何帮助银行保持竞争优势。从14个城市人口中收集了265份有效样本，从中选出933名受访者。使用结构方程模型(SEM)对数据进行分析。在检验假设时，假设1-3支持KM维度;收购(β=。32, p < 0.05)，利用率(β= 0.05)。26, p < 0.05)，贮藏期(β= 0.05)。24, p < 0.05)与SCA直接相关。数据表明，没有证据表明创新在知识管理维度和SCA之间具有完全的中介作用。然而，创新确实在知识管理的某些方面发挥作用，通过证明收购(β=。69, p < 0.05)，利用率(β=。21, p < 0.05)，贮藏期(β= 0.05)。18, p < 0.05)与dmb的创新呈正相关。研究结果表明，响应知识管理的管理者更具创新性。dmb的重要性在于认识到知识不是一个简单的概念。仅仅致力于新发现和新认识是不够的。企业需要追求知识，使他们能够增加价值。
{"title":"Knowledge Management Dimensions and Sustainable Competitive Advantage (SCA) of Deposit Money Banks: Mediating Role of Innovation","authors":"Joseph Teryima Sev, Faajir Avanenge, Egena Ode, Emakwu John, Sylvia Sewuese Sev, Paul Aidi","doi":"10.29145/jmr.92.06","DOIUrl":"https://doi.org/10.29145/jmr.92.06","url":null,"abstract":"The primary objective of the current research was to explore how the Knowledge Management (KM) processes of Deposit Money Banks (DMBs) in Makurdi Metropolis contribute to their Sustainable Competitive Advantage (SCA). Additionally, this study determined to evaluate how innovation helps the banks to retain their competitive advantage. A total of 265 valid samples were collected from a population of 14 DMBs and 933 respondents were selected from these DMBs. The data was analysed using Structural Equation Modelling (SEM). While testing the assumptions, hypotheses 1-3 supported the proposition that KM dimensions; acquisition (β=.32, p <.05), utilization (β=.26, p <.05), and storage (β=.24, p <.05) were directly related to SCA. No evidence was found for the full mediating role of innovation in relation to KM dimensions and SCA, as demonstrated by the data. However, innovation does play a role in certain aspects of KM by demonstrating that acquisition (β=.69, p <.05), utilisation (β=.21, p <.05), and storage (β=.18, p <.05) are positively associated with innovation in DMBs. The findings indicated that managers who responded to KM were more innovative. The importance of DMBs lies in the recognition that knowledge is not a simple concept. A commitment to new discoveries and to new understandings is not sufficient. Enterprises need to pursue knowledge that enables them to add value.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89708368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper aims to understand the role of strategic communication to engage diverse stakeholders by companies for developing strategies for corporate sustainability. Currently, companies are moving towards sustainable development for environmental protection, social well-being, and economic growth. Usually, the government and policymakers in a country play an important role in the sustainability of any economy. However, they cannot achieve this goal alone and require businesses to identify and emphasize the issues of sustainability. This paper embarks on this issue by identifying that businesses can engage diverse stakeholders and actively communicate with them to identify, discuss, prioritize, plan, and execute sustainability-related goals. Strategic communication plays an important role in communicating with stakeholders for a meaningful purpose, which is a prerequisite for policy development. The policies developed by companies have a long-term impact on the sustainability of the company as well as on the entire economy. This paper aims to understand the current communication policies of companies for developing sustainability targets. Furthermore, this paper suggests a way forward for better development and positioning of the company’s sustainable strategies through communication.
{"title":"Strategic Communication: A Tool to Engage Multiple Stakeholders for Corporate Sustainability","authors":"Meryem Altaf","doi":"10.29145/jmr.92.04","DOIUrl":"https://doi.org/10.29145/jmr.92.04","url":null,"abstract":"This paper aims to understand the role of strategic communication to engage diverse stakeholders by companies for developing strategies for corporate sustainability. Currently, companies are moving towards sustainable development for environmental protection, social well-being, and economic growth. Usually, the government and policymakers in a country play an important role in the sustainability of any economy. However, they cannot achieve this goal alone and require businesses to identify and emphasize the issues of sustainability. This paper embarks on this issue by identifying that businesses can engage diverse stakeholders and actively communicate with them to identify, discuss, prioritize, plan, and execute sustainability-related goals. Strategic communication plays an important role in communicating with stakeholders for a meaningful purpose, which is a prerequisite for policy development. The policies developed by companies have a long-term impact on the sustainability of the company as well as on the entire economy. This paper aims to understand the current communication policies of companies for developing sustainability targets. Furthermore, this paper suggests a way forward for better development and positioning of the company’s sustainable strategies through communication. ","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81979922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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