Critics of the value of the Executive MBA program have not adequately considered the perceptions of Executive MBA students. This paper evaluates performance of an Executive MBA program by exploring students’ preferred developmental outcomes and perceptions about the effectiveness of their Executive MBA program towards delivering the targeted outcomes. Interviews, focus groups and survey were conducted with program’s directors, staff, and current and graduated students in a large privately run university in Punjab province of Pakistan. As a result of a rigorous process, the study identified twenty-seven critical outcomes under two categories namely “personal outcomes” and “professional outcomes” which students consider important and urge their Executive MBA program to deliver. On the whole students appear to be satisfied with their Executive MBA program; however, the effectiveness of their program is below their expectations. Identification of the exact outcomes in this study provide directions for Executive MBA administrators to make their curriculum and pedagogical/andragogical techniques more relevant and valueoriented for their students. Based on these findings, it is inferred that Executive MBA programs’ planning should consider students as the protagonist of their programs’ planning process.
{"title":"Does Executive MBA Deliver? Exploration of Developmental Outcomes and Participants’ Perceptions of Delivery Effectiveness","authors":"Naveda Kitchlew","doi":"10.29145/JMR/72/070208","DOIUrl":"https://doi.org/10.29145/JMR/72/070208","url":null,"abstract":"Critics of the value of the Executive MBA program have not adequately considered the perceptions of Executive MBA students. This paper evaluates performance of an Executive MBA program by exploring students’ preferred developmental outcomes and perceptions about the effectiveness of their Executive MBA program towards delivering the targeted outcomes. Interviews, focus groups and survey were conducted with program’s directors, staff, and current and graduated students in a large privately run university in Punjab province of Pakistan. As a result of a rigorous process, the study identified twenty-seven critical outcomes under two categories namely “personal outcomes” and “professional outcomes” which students consider important and urge their Executive MBA program to deliver. On the whole students appear to be satisfied with their Executive MBA program; however, the effectiveness of their program is below their expectations. Identification of the exact outcomes in this study provide directions for Executive MBA administrators to make their curriculum and pedagogical/andragogical techniques more relevant and valueoriented for their students. Based on these findings, it is inferred that Executive MBA programs’ planning should consider students as the protagonist of their programs’ planning process.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"238 1","pages":"222-251"},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77623939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Questions about the ‘effectiveness’ of Public-Private Partnerships (PPPs) have been raised for quite some time now. Although implementation and performance problems are given some attention while carrying out systematic literature review regarding PPPs, there is no systematic literature review available to the best of our knowledge that analyses/reviews the ways in which the effectiveness of PPPs is measured. This review of 107 articles intends to fill this gap by reviewing the peer-reviewed articles/papers published during the years 2000-2016. It particularly investigated three areas including (a) the ways in which the effectiveness of PPPs is defined, (b) methods used by the researchers to measure the effectiveness of PPPs, and (c) theories/perspectives explaining the effectiveness of PPPs. The results indicated that the effectiveness of PPPs is not clearly defined in the existing literature. Moreover, there is no consensus on what counts as an effective PPP. Regarding the methods of measurement, the overwhelming majority of researchers focused only on the identification of factors as opposed to the actual measurement of effectiveness. With respect to theoretical perspectives, governance theories were used in most cases. Based on the findings of this systematic literature review, it is recommended in the current research to use six broad categories of methods/factors identified as a starting point to measure the effectiveness of PPPs.
{"title":"Effectiveness of Public Private Partnerships: A Systematic Literature Review","authors":"Z. Ali, Sidra Irfan, Yaamina Salman","doi":"10.29145/JMR/72/070204","DOIUrl":"https://doi.org/10.29145/JMR/72/070204","url":null,"abstract":"Questions about the ‘effectiveness’ of Public-Private Partnerships (PPPs) have been raised for quite some time now. Although implementation and performance problems are given some attention while carrying out systematic literature review regarding PPPs, there is no systematic literature review available to the best of our knowledge that analyses/reviews the ways in which the effectiveness of PPPs is measured. This review of 107 articles intends to fill this gap by reviewing the peer-reviewed articles/papers published during the years 2000-2016. It particularly investigated three areas including (a) the ways in which the effectiveness of PPPs is defined, (b) methods used by the researchers to measure the effectiveness of PPPs, and (c) theories/perspectives explaining the effectiveness of PPPs. The results indicated that the effectiveness of PPPs is not clearly defined in the existing literature. Moreover, there is no consensus on what counts as an effective PPP. Regarding the methods of measurement, the overwhelming majority of researchers focused only on the identification of factors as opposed to the actual measurement of effectiveness. With respect to theoretical perspectives, governance theories were used in most cases. Based on the findings of this systematic literature review, it is recommended in the current research to use six broad categories of methods/factors identified as a starting point to measure the effectiveness of PPPs.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"23 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73999079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study is to assess the impact of ethical leadership on task performance and organizational citizenship behavior (OCB), with the boundary condition of Islamic work ethics (IWE). Data were collected from 200 employees working in the public and private sector organizations in Islamabad, Pakistan. The data were analyzed through SPSS. The collected data revealed that ethical leadership has a positive and significant influence on task performance and OCB. Furthermore, IWE was also found a significant moderator by enhancing the relationship of ethical leadership and both the outcome variables. It concluded that ethical leadership sets the tone for the employees for improving their task performance and OCB. Additionally, Islamic work ethics can also enhance the positive outcomes of ethical leadership.
{"title":"Impact of Ethical Leadership on Task Performance and Organizational Citizenship Behavior: Moderating Role of Islamic Work Ethics","authors":"M. Qasim, Tahir Rizvi, Muhammad Irshad","doi":"10.29145/JMR/72/070206","DOIUrl":"https://doi.org/10.29145/JMR/72/070206","url":null,"abstract":"The purpose of this study is to assess the impact of ethical leadership on task performance and organizational citizenship behavior (OCB), with the boundary condition of Islamic work ethics (IWE). Data were collected from 200 employees working in the public and private sector organizations in Islamabad, Pakistan. The data were analyzed through SPSS. The collected data revealed that ethical leadership has a positive and significant influence on task performance and OCB. Furthermore, IWE was also found a significant moderator by enhancing the relationship of ethical leadership and both the outcome variables. It concluded that ethical leadership sets the tone for the employees for improving their task performance and OCB. Additionally, Islamic work ethics can also enhance the positive outcomes of ethical leadership. ","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"52 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78974978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite various attempts to know the relationship between emotional intelligence (EI) and counterproductive work behavior (CWB), the findings are inconsistent and offer a varying degree of associations. The present study examines the underlying mechanism by hypothesizing impression management (IM) as a mediator to address the element of equivocality in the subject matter. Furthermore, it tests the moderating role of self-esteem (SE) on the impression management to counterproductive work behavior relationship. A representative sample of 398 employees was collected from different organizations of Pakistan. The results confirmed the intervening role of impression management between emotional intelligence and counterproductive work behavior. Furthermore, the employees high on self-esteem showed lesser tendencies to involve in counterproductive work behavior. Theoretical and practical implications have also been discussed.
{"title":"Examining Relationship between Emotional Intelligence and Counterproductive Work Behavior: A Moderated Mediated Model","authors":"Adnan Riaz, Saira Mahmood, J. Shabbir","doi":"10.29145/JMR/72/070209","DOIUrl":"https://doi.org/10.29145/JMR/72/070209","url":null,"abstract":"Despite various attempts to know the relationship between emotional intelligence (EI) and counterproductive work behavior (CWB), the findings are inconsistent and offer a varying degree of associations. The present study examines the underlying mechanism by hypothesizing impression management (IM) as a mediator to address the element of equivocality in the subject matter. Furthermore, it tests the moderating role of self-esteem (SE) on the impression management to counterproductive work behavior relationship. A representative sample of 398 employees was collected from different organizations of Pakistan. The results confirmed the intervening role of impression management between emotional intelligence and counterproductive work behavior. Furthermore, the employees high on self-esteem showed lesser tendencies to involve in counterproductive work behavior. Theoretical and practical implications have also been discussed.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84914995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to investigate the relationship between the perceptions of injustice and revengeful intentions among first- person (revengeful intention by the victim), second-person (revengeful intention for the sake of a close friend), and third- person (revengeful intention for the sake of an acquaintance). A questionnaire survey was used to collect data from 154 respondents. The findings showed that interactional injustice is associated positively with first-person revenge, whereas distributive and procedural injustice lead to second-person and third-person revengeful intentions. This study offers important insights about the broader impact of injustice which goes beyond the victim and explains how it ignites negative feelings among the non-victim as well.
{"title":"Do Employees Snooze or Strike Back to Injustice?","authors":"Sadaf Choudhary","doi":"10.29145/JMR/72/070202","DOIUrl":"https://doi.org/10.29145/JMR/72/070202","url":null,"abstract":"This study aims to investigate the relationship between the perceptions of injustice and revengeful intentions among first- person (revengeful intention by the victim), second-person (revengeful intention for the sake of a close friend), and third- person (revengeful intention for the sake of an acquaintance). A questionnaire survey was used to collect data from 154 respondents. The findings showed that interactional injustice is associated positively with first-person revenge, whereas distributive and procedural injustice lead to second-person and third-person revengeful intentions. This study offers important insights about the broader impact of injustice which goes beyond the victim and explains how it ignites negative feelings among the non-victim as well.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"51 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76591021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper aims to analyze the relationship between organizational virtuousness and workplace spirituality with the mediating role of perceived organizational support. Data was collected from 250 employees working in the telecommunication sector of Pakistan through a questionnaire. Data was analyzed using Hayes’ PROCESS macro (a statistical technique). The study reported a statistically significant relationship between organizational virtuousness and workplace spirituality and also proved perceived organizational support as a partial mediator between these two variables. The findings make an important contribution to the literature available on positive psychology / organizational behavior, especially positive organizational scholarship (POS). The findings also suggest the organizations to adopt practices and procedures that help to create a climate of virtuousness.
本研究旨在分析组织美德与工作场所灵性之间的关系，并以组织支持感为中介。通过问卷调查从巴基斯坦电信部门的250名雇员中收集数据。数据分析使用Hayes ' s PROCESS宏(一种统计技术)。该研究报告了组织美德和工作场所灵性之间的统计显著关系，并证明了感知组织支持是这两个变量之间的部分中介。这一发现对积极心理学/组织行为学的研究，特别是积极组织学术的研究有重要的贡献。调查结果还建议组织采用有助于创造良性氛围的实践和程序。
{"title":"Impact of Organizational Virtuousness on Workplace Spirituality with the Mediating Role of Perceived Organizational Support","authors":"Rabia Naseem, Quratulain Akhtar, Mamoona Akram","doi":"10.29145/JMR/72/070203","DOIUrl":"https://doi.org/10.29145/JMR/72/070203","url":null,"abstract":"This paper aims to analyze the relationship between organizational virtuousness and workplace spirituality with the mediating role of perceived organizational support. Data was collected from 250 employees working in the telecommunication sector of Pakistan through a questionnaire. Data was analyzed using Hayes’ PROCESS macro (a statistical technique). The study reported a statistically significant relationship between organizational virtuousness and workplace spirituality and also proved perceived organizational support as a partial mediator between these two variables. The findings make an important contribution to the literature available on positive psychology / organizational behavior, especially positive organizational scholarship (POS). The findings also suggest the organizations to adopt practices and procedures that help to create a climate of virtuousness.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"46 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76943236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
An increased engagement in innovative activities has become an essential requirement for modern ventures to respond to the threats and opportunities they face. Due to increased globalisation and digitalisation, SME ventures are currently looking for ways to cultivate innovation at different levels such as individual, team and organisational levels to remain competitive. SME ventures need to focus on employee creativity in order to stimulate innovation at the individual level. Moreover, a favourable working environment is required for such cultivation. This short commentary aims to conduct an extant literature review proposing that Leader-Member Exchange (LMX) impacts employee creativity and workplace innovation mediates the relationship between them. Based on the social exchange theory, the literature on LMX, employee creativity, and workplace innovation is reviewed. This study's conceptual model opens new avenues for empirical studies and may help leaders cultivate innovation for improved organisational performance. The current study suggests that SME ventures should implement better LMX practices and better interaction with employees to cultivate ideas aimed to improve employee creativity.
{"title":"The Art of Making Workplace Innovative: Conceptual Integration of Leader-Member Exchange, Workplace Innovation and Employee Creativity","authors":"Qurat-ul-ain Aslam, Rabia Ali, A. Choudhary","doi":"10.29145/JMR/72/070205","DOIUrl":"https://doi.org/10.29145/JMR/72/070205","url":null,"abstract":"An increased engagement in innovative activities has become an essential requirement for modern ventures to respond to the threats and opportunities they face. Due to increased globalisation and digitalisation, SME ventures are currently looking for ways to cultivate innovation at different levels such as individual, team and organisational levels to remain competitive. SME ventures need to focus on employee creativity in order to stimulate innovation at the individual level. Moreover, a favourable working environment is required for such cultivation. This short commentary aims to conduct an extant literature review proposing that Leader-Member Exchange (LMX) impacts employee creativity and workplace innovation mediates the relationship between them. Based on the social exchange theory, the literature on LMX, employee creativity, and workplace innovation is reviewed. This study's conceptual model opens new avenues for empirical studies and may help leaders cultivate innovation for improved organisational performance. The current study suggests that SME ventures should implement better LMX practices and better interaction with employees to cultivate ideas aimed to improve employee creativity.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76754331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Social Entrepreneurship (SE) benefits the society by helping to achieve social and economic goals. SE is receiving scholarly attention around the globe but its development is still moderate in Pakistan. Despite the growing trend, the dominant focus of scholars remains the ideological debate about the meaning and definition of SE. Such an approach inhibits the exploration of its other facets. Casting the gap in literature, this paper aims to find out the challenges and prospects that social entrepreneurs face in their journey, specifically in Pakistan. Keeping in view the emerging importance of this sector, this study discusses the findings of 14 in-depth semi-structured interviews conducted with leading social entrepreneurs, practitioners and academicians related to the field to understand the phenomenon at hand. Drawing upon the findings of the study, useful insights have been put forth as its theoretical contribution. Moreover, local and national government can benefit from the findings to enhance consciousness regarding the fourth sector of the economy, eventually augmenting the available social capital.
{"title":"Social Entrepreneurship in Pakistan: Challenges and Prospects","authors":"Urooj Qamar, Nighat Ansari, Fatima Tanveer, Nida Qamar","doi":"10.29145/JMR/72/070201","DOIUrl":"https://doi.org/10.29145/JMR/72/070201","url":null,"abstract":"Social Entrepreneurship (SE) benefits the society by helping to achieve social and economic goals. SE is receiving scholarly attention around the globe but its development is still moderate in Pakistan. Despite the growing trend, the dominant focus of scholars remains the ideological debate about the meaning and definition of SE. Such an approach inhibits the exploration of its other facets. Casting the gap in literature, this paper aims to find out the challenges and prospects that social entrepreneurs face in their journey, specifically in Pakistan. Keeping in view the emerging importance of this sector, this study discusses the findings of 14 in-depth semi-structured interviews conducted with leading social entrepreneurs, practitioners and academicians related to the field to understand the phenomenon at hand. Drawing upon the findings of the study, useful insights have been put forth as its theoretical contribution. Moreover, local and national government can benefit from the findings to enhance consciousness regarding the fourth sector of the economy, eventually augmenting the available social capital.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"31 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81310094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-15DOI: 10.18231/2394-2770.2018.0007
Atul Kumar
Purpose: The main purpose of this study is to examine the effects of Service Quality Dimensions on Customer Satisfaction and Service Loyalty in Telecom Industry. Design/Methodology/Approach: Service Quality, Customer Satisfaction and Service Loyalty were measured using 5-point Likert scale from the literature. Exploratory Factor Analysis, Confirmatory Factor analysis and Structural Equation Modeling were conducted to examine the effects of Service Quality on Customer Satisfaction and Service Loyalty. Findings: Not all dimensions of Service Quality affect Customer Satisfaction and Service Loyalty. Only Empathy and Reliability have significant effect on Customer Satisfaction, whereas, Empathy, Assurance, Responsiveness and Tangibility have significant effect on Customer Loyalty. When it comes to mediation, Customer Satisfaction partially mediates between Empathy and Customer Loyalty. Research Limitation/Implications: The main limitation of the study is that it was confined to the city of Delhi only. India is a big and diverse nation, so the findings of Delhi city cannot be generalized for the entire nation. Secondly, present study focuses only on Telecom Service Industry. Practical Implication: The findings clearly indicate the dimensions of Service Quality which the practioners has to focus to provide better service quality. Keywords: Service Quality, Customer Satisfaction, Service Loyalty, Indian Telecom Industry.
{"title":"Effect of service quality on customer loyalty and the mediating role of customer satisfaction: An empirical investigation for the telecom service industry","authors":"Atul Kumar","doi":"10.18231/2394-2770.2018.0007","DOIUrl":"https://doi.org/10.18231/2394-2770.2018.0007","url":null,"abstract":"Purpose: The main purpose of this study is to examine the effects of Service Quality Dimensions on Customer Satisfaction and Service Loyalty in Telecom Industry.\u0000Design/Methodology/Approach: Service Quality, Customer Satisfaction and Service Loyalty were measured using 5-point Likert scale from the literature. Exploratory Factor Analysis, Confirmatory Factor analysis and Structural Equation Modeling were conducted to examine the effects of Service Quality on Customer Satisfaction and Service Loyalty.\u0000Findings: Not all dimensions of Service Quality affect Customer Satisfaction and Service Loyalty. Only Empathy and Reliability have significant effect on Customer Satisfaction, whereas, Empathy, Assurance, Responsiveness and Tangibility have significant effect on Customer Loyalty. When it comes to mediation, Customer Satisfaction partially mediates between Empathy and Customer Loyalty.\u0000Research Limitation/Implications: The main limitation of the study is that it was confined to the city of Delhi only. India is a big and diverse nation, so the findings of Delhi city cannot be generalized for the entire nation. Secondly, present study focuses only on Telecom Service Industry.\u0000Practical Implication: The findings clearly indicate the dimensions of Service Quality which the practioners has to focus to provide better service quality.\u0000\u0000Keywords: Service Quality, Customer Satisfaction, Service Loyalty, Indian Telecom Industry.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"1 1","pages":"34-41"},"PeriodicalIF":0.0,"publicationDate":"2020-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74700748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Best-selling business book Good to Great was published in 2001 as the result of an effort to understand what characteristics, if any, companies who experience an extended run of greatness have in common compared to companies who do not. The resulting seven-component framework of Good to Great has brought the book both wild acclaim in management circles and heavy scrutiny in the research arena. While the book originally studied only American companies, this research will examine Good to Great’s research methodology and definition of “great” in order to compare the framework to Toyota Motor Corporation. A consistent tenant in Fortune’s Global 500 top 10, Toyota is arguably one of the most successful companies in the world, showing a growth that has been remarkably steady for almost 80 years. This paper examines empirical data and evidence from Toyota research and analyses the degree of fit relative to the Good to Great framework. The outcome of the paper offers evidence to support Good to Great framework by putting it on trial against a large international organization.
畅销书《从优秀到卓越》(Good to Great)出版于2001年，这本书是作者努力了解那些经历过长期辉煌的公司与那些没有经历过长期辉煌的公司相比，有哪些共同之处(如果有的话)的结果。由此形成的《从优秀到卓越》的七个组成部分框架，既为这本书带来了管理界的热烈赞誉，也为研究领域带来了严格的审查。虽然这本书最初只研究了美国公司，但这次研究将检验从优秀到卓越的研究方法和“卓越”的定义，以便将其框架与丰田汽车公司进行比较。作为《财富》(Fortune)全球500强前10强的常客，丰田可以说是世界上最成功的公司之一，近80年来一直保持着非常稳定的增长。本文考察了丰田研究的经验数据和证据，并分析了相对于“从优秀到卓越”框架的契合度。本文的结果通过对一个大型国际组织进行试验，为支持“从优秀到卓越”框架提供了证据。
{"title":"Empirical Study of Toyota Motor Corporation Relative to the Good to Great Framework","authors":"Nicholas Loyd","doi":"10.5296/JMR.V8I3.9374","DOIUrl":"https://doi.org/10.5296/JMR.V8I3.9374","url":null,"abstract":"Best-selling business book Good to Great was published in 2001 as the result of an effort to understand what characteristics, if any, companies who experience an extended run of greatness have in common compared to companies who do not. The resulting seven-component framework of Good to Great has brought the book both wild acclaim in management circles and heavy scrutiny in the research arena. While the book originally studied only American companies, this research will examine Good to Great’s research methodology and definition of “great” in order to compare the framework to Toyota Motor Corporation. A consistent tenant in Fortune’s Global 500 top 10, Toyota is arguably one of the most successful companies in the world, showing a growth that has been remarkably steady for almost 80 years. This paper examines empirical data and evidence from Toyota research and analyses the degree of fit relative to the Good to Great framework. The outcome of the paper offers evidence to support Good to Great framework by putting it on trial against a large international organization.","PeriodicalId":55819,"journal":{"name":"Journal of Management and Research","volume":"38 2 1","pages":"15-30"},"PeriodicalIF":0.0,"publicationDate":"2020-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85006881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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