Pub Date : 2022-02-03DOI: 10.1080/10580530.2022.2028201
Nikhil Mehta, E. Jack, Randy V. Bradley, S. Chauhan
ABSTRACT Software development requires the assimilation of team members’ diverse knowledge, ideas, and skills for innovative solutions. A software team’s knowledge integration is affected by project characteristics, such as scale and interdependence, and the team’s use of information technology (IT). We examine how contingencies embedded in these dimensions influence team’s knowledge integration. We argue and show that IT-use plays either complementary or substitutive role in moderating the impacts of project scale and project interdependence on knowledge integration.
{"title":"Complementary and Substitutive Roles of Information Technology in the Relationship between Project Characteristics and Knowledge Integration in Software Teams","authors":"Nikhil Mehta, E. Jack, Randy V. Bradley, S. Chauhan","doi":"10.1080/10580530.2022.2028201","DOIUrl":"https://doi.org/10.1080/10580530.2022.2028201","url":null,"abstract":"ABSTRACT Software development requires the assimilation of team members’ diverse knowledge, ideas, and skills for innovative solutions. A software team’s knowledge integration is affected by project characteristics, such as scale and interdependence, and the team’s use of information technology (IT). We examine how contingencies embedded in these dimensions influence team’s knowledge integration. We argue and show that IT-use plays either complementary or substitutive role in moderating the impacts of project scale and project interdependence on knowledge integration.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49130409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-20DOI: 10.1080/10580530.2021.2003487
Christof Gellweiler, L. Krishnamurthi
ABSTRACT This research expands our understanding of IT value by adding a customer-based view (CBV) to the prevalent resource-based view (RBV). Founded on a template analysis, this article suggests an integrated definition for IT value consisting of two complementary facets: monetary customer value and non-monetary organizational value. Value from IT investments can have direct or indirect effects on firm performance. This research also discusses the relationship between IT value, firm performance, and competitive advantage. Abbreviation: CBV: Customer-based view; CI: Customer intimacy (customer-value category); ER: External relations (initial organizational-value category); ESC: Enhanced skills and capabilities (organizational-value category); FX/A: Flexibility, agility (organizational-value category); IS: Information systems; IT: Information technology; K/C: Knowledge and control (initial organizational-value category); OE: Operational excellence (customer-value category); PL: Product leadership (customer-value category); RBV: Resource-based view; SA/SR: Strategic alliances/supplier relationships (organizational-value category); SP/DM: Strategic planning/informed decision-making (organizational-value category)
{"title":"IT Business Value and Competitive Advantage: Integrating a Customer-Based View","authors":"Christof Gellweiler, L. Krishnamurthi","doi":"10.1080/10580530.2021.2003487","DOIUrl":"https://doi.org/10.1080/10580530.2021.2003487","url":null,"abstract":"ABSTRACT This research expands our understanding of IT value by adding a customer-based view (CBV) to the prevalent resource-based view (RBV). Founded on a template analysis, this article suggests an integrated definition for IT value consisting of two complementary facets: monetary customer value and non-monetary organizational value. Value from IT investments can have direct or indirect effects on firm performance. This research also discusses the relationship between IT value, firm performance, and competitive advantage. Abbreviation: CBV: Customer-based view; CI: Customer intimacy (customer-value category); ER: External relations (initial organizational-value category); ESC: Enhanced skills and capabilities (organizational-value category); FX/A: Flexibility, agility (organizational-value category); IS: Information systems; IT: Information technology; K/C: Knowledge and control (initial organizational-value category); OE: Operational excellence (customer-value category); PL: Product leadership (customer-value category); RBV: Resource-based view; SA/SR: Strategic alliances/supplier relationships (organizational-value category); SP/DM: Strategic planning/informed decision-making (organizational-value category)","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41738159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-15DOI: 10.1080/10580530.2022.2011124
C. Olszak, J. Zurada, D. Cetindamar
Again, the main objective of this Special Issue (SI) is to provide organizations with a theoretical, conceptual, and applied grounded discussion of Business Intelligence and Big Data (BI & BD) to aid in innovative and sustainable development and effective decisionmaking. In total, this SI of Information Systems Management constitutes eight papers, six of which appeared volume 38 issue 4. The remaining two articles appear in this issue. Initially, papers were presented at HICSS and invited by the special issue editors for the special issue. The theme shifts toward sustainability in the last two articles of the SI. The seventh article’s title exposes straightforward its intent: “Knowledge and Innovation Management to Support Supply Chain Innovation and Sustainability Practices.” In their article, Danny Samson and Marianne Gloet extend exploratory research on the contribution of knowledge and innovation management (KIM) to innovation and sustainability activities. The article presents findings from several small to medium-sized Australian food and beverage exporters as part of a longitudinal research study. The final paper of the SI is written by Dilek Cetindamar, Baraah Shdifat, and Eila Erfani and is entitled “Understanding Big Data Analytics Capability and Sustainable Supply Chains.” The article presents the knowledge available in the literature regarding big data analytics capability (BDAC) and sustainable supply chain performance (SSCP). The authors then point out the gaps in the literature and offer a few areas for future studies. Again, we hope you find a wide range of topics in this SI, focusing on the theme of Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations, to be current and informative.
{"title":"Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations","authors":"C. Olszak, J. Zurada, D. Cetindamar","doi":"10.1080/10580530.2022.2011124","DOIUrl":"https://doi.org/10.1080/10580530.2022.2011124","url":null,"abstract":"Again, the main objective of this Special Issue (SI) is to provide organizations with a theoretical, conceptual, and applied grounded discussion of Business Intelligence and Big Data (BI & BD) to aid in innovative and sustainable development and effective decisionmaking. In total, this SI of Information Systems Management constitutes eight papers, six of which appeared volume 38 issue 4. The remaining two articles appear in this issue. Initially, papers were presented at HICSS and invited by the special issue editors for the special issue. The theme shifts toward sustainability in the last two articles of the SI. The seventh article’s title exposes straightforward its intent: “Knowledge and Innovation Management to Support Supply Chain Innovation and Sustainability Practices.” In their article, Danny Samson and Marianne Gloet extend exploratory research on the contribution of knowledge and innovation management (KIM) to innovation and sustainability activities. The article presents findings from several small to medium-sized Australian food and beverage exporters as part of a longitudinal research study. The final paper of the SI is written by Dilek Cetindamar, Baraah Shdifat, and Eila Erfani and is entitled “Understanding Big Data Analytics Capability and Sustainable Supply Chains.” The article presents the knowledge available in the literature regarding big data analytics capability (BDAC) and sustainable supply chain performance (SSCP). The authors then point out the gaps in the literature and offer a few areas for future studies. Again, we hope you find a wide range of topics in this SI, focusing on the theme of Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations, to be current and informative.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42461007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-15DOI: 10.1080/10580530.2022.2011079
J. Sipior
EDITOR,-In their paper on the basis of viscosimetric studies performed on human gastric mucus Markesich et al challenge the concept that Helicobacter pylon exerts unfavourable effects on the mucous layer coating the gastric mucosa (Gut 1995; 36: 327-9). Their results are clearly at variance with the bulk of the experiments carried out in this areal and Markesich and colleagues try to show the reasons for this discrepancy by pointing out the potential drawbacks of the previous studies. Even if we accept Markesich's concept, however, that the results of some experiments on H pylori have to be discarded because they are not performed on human mucus, other data are consistent with a mucus damaging effect of the micro-organism in humans. Assessing the quality of gastric soluble mucus in humans we found that, although on the whole mucus is normal both in chronic gastritis and in duodenal ulcer,2 the lowest values are detectable in subjects with H pylori infection.3 Sidebotham et al also observed a breakdown of gastric mucus in patients infected with Hpylori, although they ascribed this phenomenon to a carbonate-bicarbonate buffer at the mucosal surface due to the urease activity of the germ, rather than to a direct mucolytic activity.4 Measurements of the gastric mucus gel thickness in vivo showed that the mucous coating is significantly thinner in H pylori infected patients,5 possibly resulting from increased erosion. In keeping with the above results H pylori infection seems to reduce mucosal hydrophobicity of human gastric mucus, which retums to normal after successful eradication.6 The reason for the discrepancy of Markesich's results is probably the method used to examine mucus. Reference is made to a study7 to justify the use of viscosity analysis for assessing the characteristics of mucus, but it is well recognised that viscosimetry is an unreliable technique for evaluating mucus properties.8 The finding that gastric mucus viscosity is increased in duodenal ulcer patients7 is only a further demonstration of how misleading the method can be. As only luminal mucus was examined in Markesich's study, it must be also considered that proteolytic enzymes produced byH pylori could promote a greater peptic erosion of the adherent mucus gel with consequent increase in the mucoprotein content of gastric juice influencing viscosity measurements. Eradication ofH pylon would clearly reduce mucus shedding and thus apparently decrease the viscosity of intraluminal mucus. M GUSLANDI Gastroenterology Unit, S Raffaele Hospital, University ofMilan, Italy
{"title":"From the Editor","authors":"J. Sipior","doi":"10.1080/10580530.2022.2011079","DOIUrl":"https://doi.org/10.1080/10580530.2022.2011079","url":null,"abstract":"EDITOR,-In their paper on the basis of viscosimetric studies performed on human gastric mucus Markesich et al challenge the concept that Helicobacter pylon exerts unfavourable effects on the mucous layer coating the gastric mucosa (Gut 1995; 36: 327-9). Their results are clearly at variance with the bulk of the experiments carried out in this areal and Markesich and colleagues try to show the reasons for this discrepancy by pointing out the potential drawbacks of the previous studies. Even if we accept Markesich's concept, however, that the results of some experiments on H pylori have to be discarded because they are not performed on human mucus, other data are consistent with a mucus damaging effect of the micro-organism in humans. Assessing the quality of gastric soluble mucus in humans we found that, although on the whole mucus is normal both in chronic gastritis and in duodenal ulcer,2 the lowest values are detectable in subjects with H pylori infection.3 Sidebotham et al also observed a breakdown of gastric mucus in patients infected with Hpylori, although they ascribed this phenomenon to a carbonate-bicarbonate buffer at the mucosal surface due to the urease activity of the germ, rather than to a direct mucolytic activity.4 Measurements of the gastric mucus gel thickness in vivo showed that the mucous coating is significantly thinner in H pylori infected patients,5 possibly resulting from increased erosion. In keeping with the above results H pylori infection seems to reduce mucosal hydrophobicity of human gastric mucus, which retums to normal after successful eradication.6 The reason for the discrepancy of Markesich's results is probably the method used to examine mucus. Reference is made to a study7 to justify the use of viscosity analysis for assessing the characteristics of mucus, but it is well recognised that viscosimetry is an unreliable technique for evaluating mucus properties.8 The finding that gastric mucus viscosity is increased in duodenal ulcer patients7 is only a further demonstration of how misleading the method can be. As only luminal mucus was examined in Markesich's study, it must be also considered that proteolytic enzymes produced byH pylori could promote a greater peptic erosion of the adherent mucus gel with consequent increase in the mucoprotein content of gastric juice influencing viscosity measurements. Eradication ofH pylon would clearly reduce mucus shedding and thus apparently decrease the viscosity of intraluminal mucus. M GUSLANDI Gastroenterology Unit, S Raffaele Hospital, University ofMilan, Italy","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47200021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-08DOI: 10.1080/10580530.2021.1975852
Martin Böckle, M. Bick, J. Novak
ABSTRACT Gamification is increasingly being used by organizations to foster work-related competencies and employee motivation. In the current body of gamification literature, there is a dearth of design knowledge about systems that foster the development of employee competencies through effective gamification approaches. The aim of this paper is to set the cornerstone of an information systems design theory (ISDT) of user-centered score mechanics that can assist both researchers and practitioners in building gamified environments.
{"title":"Toward a Design Theory of User-Centered Score Mechanics for Gamified Competency Development","authors":"Martin Böckle, M. Bick, J. Novak","doi":"10.1080/10580530.2021.1975852","DOIUrl":"https://doi.org/10.1080/10580530.2021.1975852","url":null,"abstract":"ABSTRACT Gamification is increasingly being used by organizations to foster work-related competencies and employee motivation. In the current body of gamification literature, there is a dearth of design knowledge about systems that foster the development of employee competencies through effective gamification approaches. The aim of this paper is to set the cornerstone of an information systems design theory (ISDT) of user-centered score mechanics that can assist both researchers and practitioners in building gamified environments.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47614977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-10-24DOI: 10.1080/10580530.2021.1987594
J. Creutzberg, A. Klein, C. Matos
ABSTRACT Many m-gov adoption models have been proposed, which can confound researchers and policymakers. In this article, we reviewed 17 studies on m-gov adoption, identifying 25 different factors. We conducted two focus groups to discuss the adequacy of these factors, generating the first version of a unified model. We tested this model using data from 806 survey respondents from Brazil. The proposed unified model is parsimonious and outperforms other theoretical models.
{"title":"Factors that Influence the Adoption of Mobile Government (M-gov): A Proposal of A Unified Model","authors":"J. Creutzberg, A. Klein, C. Matos","doi":"10.1080/10580530.2021.1987594","DOIUrl":"https://doi.org/10.1080/10580530.2021.1987594","url":null,"abstract":"ABSTRACT Many m-gov adoption models have been proposed, which can confound researchers and policymakers. In this article, we reviewed 17 studies on m-gov adoption, identifying 25 different factors. We conducted two focus groups to discuss the adequacy of these factors, generating the first version of a unified model. We tested this model using data from 806 survey respondents from Brazil. The proposed unified model is parsimonious and outperforms other theoretical models.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43577799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-10-02DOI: 10.1080/10580530.2021.1970968
J. Sipior
{"title":"From the Editor","authors":"J. Sipior","doi":"10.1080/10580530.2021.1970968","DOIUrl":"https://doi.org/10.1080/10580530.2021.1970968","url":null,"abstract":"","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47478996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-28DOI: 10.1080/10580530.2021.1971021
C. Olszak, J. Zurada, D. Cetindamar
The development of the Internet, social media, distributed databases, and various mobile devices has caused a considerable increase in data. Much of this diverse data in unstructured and structured forms has a high business value and, if properly utilized, can become an important organizational asset. It contains various information about customers, competition, labor market, and development trends for industries, products, services, and the public and political mood. For innovative and sustainable development, organizations need to utilize data. They need to increase sales, identify future opportunities and new markets, outperform the competition, enhance products and services, recruit talent, improve operations, perform forecasting, protect the brand, and identify areas for improvement, to name a few ways of utilizing data. However, many organizations make limited use of this valuable data available to them either because they lack the necessary tools or do not understand the value of this data. The main objective of this special issue (SI) is to provide organizations with a theoretical, conceptual, and applied grounded discussion of Business Intelligence and Big Data (BI & BD) to aid in innovative and sustainable development and effective decision-making. This SI of Information Systems Management constitutes eight papers, six of which appear in this issue. The remaining two articles will appear in volume 39 issue 1. All authors did a great job of developing and delivering diverse papers relevant to the topic. Since all papers became high caliber papers at the end of the review process, they are all included. The first article titled “Data Mining for Small Shops Empowering Brick-and-Mortar Stores through BI Functionalities of a Loyalty Program,” is written by Michael Reiner Kamm, Jan-Peter Kucklick, Johannes Schneider, & Jan vom Brocke. This paper presents a case of how small stores could benefit from the application of sophisticated BI solutions. The authors show the analysis of shopping data of 13 years, 19,000 customers, and 55 shops and discuss how the loyalty program empowered data-based decision support for these show owners. In the second article entitled “Shortening Delivery Times by Predicting Customers’ Online Purchases: a Case Study in the Fashion” Jennifer Weingarten and Stefan Spinler examine on online retailers’ critical problems, especially on their disadvantage regarding the delivery times compared to traditional brick and mortar stores. The authors develop a prediction model for anticipatory shipping that can easily be implemented and used to predict purchases. The third article titled “User Related Challenges of Self-Service Business Intelligence” by Christian Lennerholt, Joeri van Laere, and Eva Söderström focus on Self-service Business Intelligence (SSBI). The paper aims to improve how non-technical casual users could use BI in a self-reliant manner without technical power users’ support. This research draws on an empirical
互联网、社交媒体、分布式数据库和各种移动设备的发展导致了数据的大量增加。这些以非结构化和结构化形式呈现的多样化数据中，有很多都具有很高的业务价值，如果利用得当，可以成为重要的组织资产。它包含有关客户、竞争、劳动力市场、行业、产品、服务的发展趋势以及公众和政治情绪的各种信息。为了创新和可持续发展，组织需要利用数据。他们需要增加销售，识别未来的机会和新市场，超越竞争，增强产品和服务，招聘人才，改善运营，进行预测，保护品牌，并确定需要改进的领域，仅举几例利用数据的方法。然而，由于缺乏必要的工具或不了解这些数据的价值，许多组织对这些有价值的数据使用有限。本期特刊(SI)的主要目的是为组织提供关于商业智能和大数据(BI & BD)的理论、概念和应用基础讨论，以帮助创新和可持续发展以及有效的决策。本信息系统管理专题由八篇论文组成，其中六篇发表在本期。其余两篇文章将载于第39卷第1期。所有的作者都做了一个伟大的工作，发展和提供不同的论文相关的主题。由于所有的论文在评审过程结束时都成为了高水平的论文，所以它们都被包括在内。第一篇文章题为“通过忠诚计划的BI功能为小型商店授权实体店的数据挖掘”，由Michael Reiner Kamm、Jan- peter Kucklick、Johannes Schneider和Jan vom broke撰写。本文介绍了一个小型商店如何从复杂的BI解决方案的应用中受益的案例。作者展示了对13年、19,000名顾客和55家商店的购物数据的分析，并讨论了忠诚度计划如何为这些节目所有者提供基于数据的决策支持。在第二篇题为“通过预测消费者的在线购买来缩短交货时间:一个时尚的案例研究”的文章中，Jennifer Weingarten和Stefan Spinler研究了在线零售商的关键问题，特别是与传统实体店相比，他们在交货时间上的劣势。作者开发了一个预测模型，该模型可以很容易地实现并用于预测采购。由Christian Lennerholt、Joeri van Laere和Eva Söderström撰写的第三篇文章题为“自助服务商业智能的用户相关挑战”，重点关注自助服务商业智能(SSBI)。本文旨在改进非技术临时用户如何在没有技术高级用户支持的情况下以自力更生的方式使用BI。本研究借鉴了一项实证研究，并确定了与用户相关的广泛的SSBI挑战。第四篇文章题为“敏捷分析项目的关键成功因素是什么?”，作者是D. Sandy Staples和Mikhail Tsoy，研究了在管理敏捷分析项目中发挥关键作用的因素。基于四个案例研究，该研究确定了43个潜在关键成功因素的属性。Sabine Nagel、Carl Corea和Patrick Delfmann在第5篇文章“监控数据密集型过程的不一致度量的可视化技术的认知效果”中为特刊做出了贡献。这项深入的研究分析了不同的可视化技术对监测数据密集型流程范围内的不一致度量的认知影响。信息系统管理，2021,vol . 38, no . 1。4,268 - 269 https://doi.org/10.1080/10580530.2021.1971021
{"title":"Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations","authors":"C. Olszak, J. Zurada, D. Cetindamar","doi":"10.1080/10580530.2021.1971021","DOIUrl":"https://doi.org/10.1080/10580530.2021.1971021","url":null,"abstract":"The development of the Internet, social media, distributed databases, and various mobile devices has caused a considerable increase in data. Much of this diverse data in unstructured and structured forms has a high business value and, if properly utilized, can become an important organizational asset. It contains various information about customers, competition, labor market, and development trends for industries, products, services, and the public and political mood. For innovative and sustainable development, organizations need to utilize data. They need to increase sales, identify future opportunities and new markets, outperform the competition, enhance products and services, recruit talent, improve operations, perform forecasting, protect the brand, and identify areas for improvement, to name a few ways of utilizing data. However, many organizations make limited use of this valuable data available to them either because they lack the necessary tools or do not understand the value of this data. The main objective of this special issue (SI) is to provide organizations with a theoretical, conceptual, and applied grounded discussion of Business Intelligence and Big Data (BI & BD) to aid in innovative and sustainable development and effective decision-making. This SI of Information Systems Management constitutes eight papers, six of which appear in this issue. The remaining two articles will appear in volume 39 issue 1. All authors did a great job of developing and delivering diverse papers relevant to the topic. Since all papers became high caliber papers at the end of the review process, they are all included. The first article titled “Data Mining for Small Shops Empowering Brick-and-Mortar Stores through BI Functionalities of a Loyalty Program,” is written by Michael Reiner Kamm, Jan-Peter Kucklick, Johannes Schneider, & Jan vom Brocke. This paper presents a case of how small stores could benefit from the application of sophisticated BI solutions. The authors show the analysis of shopping data of 13 years, 19,000 customers, and 55 shops and discuss how the loyalty program empowered data-based decision support for these show owners. In the second article entitled “Shortening Delivery Times by Predicting Customers’ Online Purchases: a Case Study in the Fashion” Jennifer Weingarten and Stefan Spinler examine on online retailers’ critical problems, especially on their disadvantage regarding the delivery times compared to traditional brick and mortar stores. The authors develop a prediction model for anticipatory shipping that can easily be implemented and used to predict purchases. The third article titled “User Related Challenges of Self-Service Business Intelligence” by Christian Lennerholt, Joeri van Laere, and Eva Söderström focus on Self-service Business Intelligence (SSBI). The paper aims to improve how non-technical casual users could use BI in a self-reliant manner without technical power users’ support. This research draws on an empirical ","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48957043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-26DOI: 10.1080/10580530.2021.1967527
Hadi Karimikia, Harminder Singh, B. Donnellan
ABSTRACT Building on the concept of organizational citizenship behavior (OCB), this study develops a multi-level research model to examine how IS-specific OCBs displayed by IS professionals impact the perceived effectiveness of IS departments, and how the manifestation of IS-specific OCBs is in turn affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments.
{"title":"How the Personalities and Behaviors of Information Systems Professionals Influence the Effectiveness of Information Systems Departments","authors":"Hadi Karimikia, Harminder Singh, B. Donnellan","doi":"10.1080/10580530.2021.1967527","DOIUrl":"https://doi.org/10.1080/10580530.2021.1967527","url":null,"abstract":"ABSTRACT Building on the concept of organizational citizenship behavior (OCB), this study develops a multi-level research model to examine how IS-specific OCBs displayed by IS professionals impact the perceived effectiveness of IS departments, and how the manifestation of IS-specific OCBs is in turn affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43491665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-23DOI: 10.1080/10580530.2021.1964654
Koen De Maere, S. D. Haes, Michael von Kutzchenbach, Tim Huygh
ABSTRACT Despite significant investments in training, many organizations fail to implement IT Governance. This problem is known as theory-practice gap. Organizational Learning has been suggested as an approach to overcome this problem but there is still lack of understanding about how Organizational Learning applies to the context of IT Governance. Therefore, this exploratory study presents insights from a Delphi study that was conducted to identify and rank enablers and inhibitors of Organizational Learning in this context.
{"title":"Identifying the Enablers and Inhibitors of Organizational Learning in the Context of IT Governance: An Exploratory Delphi Study","authors":"Koen De Maere, S. D. Haes, Michael von Kutzchenbach, Tim Huygh","doi":"10.1080/10580530.2021.1964654","DOIUrl":"https://doi.org/10.1080/10580530.2021.1964654","url":null,"abstract":"ABSTRACT Despite significant investments in training, many organizations fail to implement IT Governance. This problem is known as theory-practice gap. Organizational Learning has been suggested as an approach to overcome this problem but there is still lack of understanding about how Organizational Learning applies to the context of IT Governance. Therefore, this exploratory study presents insights from a Delphi study that was conducted to identify and rank enablers and inhibitors of Organizational Learning in this context.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44217266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：