Pub Date : 2022-10-02DOI: 10.1080/10580530.2022.2117266
J. Sipior
This issue commences with the article entitled, “The impact of national culture on strategic IT alignment: A multiple-case study of subsidiaries of multinational corporations.” Authors Godfried B. Adaba, David W. Wilson, and Julian Sims examine the impact of national culture on strategic information technology alignment. The findings reveal that the headquarters and subsidiary host national cultures affect alignment indirectly, through variables in the organizational context, including intercultural communications, IT governance, management style, differences in work values and practices, and cultural conflict and mistrust. In the next article, “How the personalities and behaviors of information systems professionals influence the effectiveness of information systems departments,” authors Hadi Karimikia, Harminder Singh, and Brian Donnellan explore how IS-specific organizational citizenship behavior of IS professionals impact the perceived effectiveness of IS departments and in turn, how this behavior is affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments. In the third article, authors Stefan Klotz, Simon Kratzer, Markus Westner, and Susanne Strahringer analyze the usage of vignettes as a narrative form in information systems research in their article entitled, “Literary sketches in information systems research: conceptualization and guidance for using vignettes as a narrative form.” Guidance for scholars on how to effectively use vignettes as a narrative form is provided, based on the characteristics of different vignette archetypes and best practices in information systems literature. Finally, in the fourth and final article, Christof Gellweiler and Lakshman Krishnamurthi expand IT value by adding a customer-based view to the prevalent resource-based view in their article entitled “IT business value and competitive advantage: Integrating a customer-based view.” Specifically, an integrated definition for IT value consisting of two complementary facets: monetary customer value and nonmonetary organizational value is suggested.
本期以题为“国家文化对战略IT一致性的影响:跨国公司子公司的多案例研究”的文章开始。作者Godfried B. Adaba、David W. Wilson和Julian Sims研究了国家文化对战略信息技术结盟的影响。研究结果表明，总部和子公司所在国文化通过组织背景中的变量间接影响一致性，包括跨文化沟通、IT治理、管理风格、工作价值观和实践差异以及文化冲突和不信任。在下一篇文章“信息系统专业人员的个性和行为如何影响信息系统部门的有效性”中，作者Hadi Karimikia, Harminder Singh和Brian Donnellan探讨了IS专业人员的特定组织公民行为如何影响IS部门的感知有效性，反过来，这种行为如何受到IS专业人员的个人属性，IS领导者的领导风格以及IS部门内部互动质量的影响。在第三篇文章中，作者Stefan Klotz、Simon Kratzer、Markus Westner和Susanne Strahringer在他们题为“信息系统研究中的文学草图:将小插图作为一种叙事形式的概念化和指导”的文章中分析了小插图作为一种叙事形式在信息系统研究中的使用。根据信息系统文献中不同小品原型的特征和最佳实践，为学者提供了如何有效地使用小品作为叙事形式的指导。最后，在第四篇也是最后一篇文章中，Christof Gellweiler和Lakshman Krishnamurthi在他们题为“IT业务价值和竞争优势:集成基于客户的视图”的文章中，通过向流行的基于资源的视图添加基于客户的视图来扩展IT价值。具体而言，本文提出了一个由两个互补方面组成的IT价值的综合定义:货币性客户价值和非货币性组织价值。
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Pub Date : 2022-09-30DOI: 10.1080/10580530.2022.2124559
Mobark Q. Aldossari, Quynh Nguyen, Anh Ta, Steven A. Schulz
ABSTRACT Grounded in goal setting theory and other IS models, this study introduces a robust model, that examines the determinants of MFA goal setting and goal tracking use, and their impact on user behavior and achievement. The empirical results show that system quality and information quality are two key determinants of MFA goal setting and goal tracking use, which significantly influence a user’s goal achievement and behavioral change in terms of physical activities.
{"title":"System and Information Qualities in Mobile Fitness Apps and Their Effects on User Behavior and Performance","authors":"Mobark Q. Aldossari, Quynh Nguyen, Anh Ta, Steven A. Schulz","doi":"10.1080/10580530.2022.2124559","DOIUrl":"https://doi.org/10.1080/10580530.2022.2124559","url":null,"abstract":"ABSTRACT Grounded in goal setting theory and other IS models, this study introduces a robust model, that examines the determinants of MFA goal setting and goal tracking use, and their impact on user behavior and achievement. The empirical results show that system quality and information quality are two key determinants of MFA goal setting and goal tracking use, which significantly influence a user’s goal achievement and behavioral change in terms of physical activities.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47738399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-05DOI: 10.1080/10580530.2022.2107740
A. Ilmudeen, Yukun Bao, Pei Zhang
ABSTRACT Studies on the effect of business-IT alignment between the management of IT investment and firm performance are scarce. This study focuses on process theory, resource-based view, and Val-IT 2.0, to investigate how business-IT alignment mediates the management of IT investment and firm performance using 194 Chinese IT and business managers’ responses. Findings reveal a significant impact on the hypotheses, whereas alignment mediates the proposed link. This study theoretically contributes and suggests insightful implications for practitioners.
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Pub Date : 2022-06-22DOI: 10.1080/10580530.2022.2086327
K. Jammoul, Habin Lee, Jisun Kim, Moon-Sun Yoon, U. Sivarajah
ABSTRACT This paper applies a theory of persuasion using the elaboration likelihood model to explain how communication messages from mobile banking services are interpreted by receivers to increase their trust in mobile banking. We explain how users’ security and privacy concerns moderate the central route persuasion relationship between argument quality and trust. A questionnaire survey is employed to test a research model. The findings indicate that central and peripheral route persuasion cues enforce users’ trust in mobile banking services. Users with strong privacy and security concerns are more likely to rely on the quality of arguments of the messages. Theoretical and practical implications are discussed in the paper.
{"title":"Antecedents and Moderators of Promotion Messages for Trust in Mobile Banking Services: An Elaboration Likelihood Model Perspective","authors":"K. Jammoul, Habin Lee, Jisun Kim, Moon-Sun Yoon, U. Sivarajah","doi":"10.1080/10580530.2022.2086327","DOIUrl":"https://doi.org/10.1080/10580530.2022.2086327","url":null,"abstract":"ABSTRACT This paper applies a theory of persuasion using the elaboration likelihood model to explain how communication messages from mobile banking services are interpreted by receivers to increase their trust in mobile banking. We explain how users’ security and privacy concerns moderate the central route persuasion relationship between argument quality and trust. A questionnaire survey is employed to test a research model. The findings indicate that central and peripheral route persuasion cues enforce users’ trust in mobile banking services. Users with strong privacy and security concerns are more likely to rely on the quality of arguments of the messages. Theoretical and practical implications are discussed in the paper.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46401668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-03DOI: 10.1080/10580530.2022.2082112
J. Sipior
It is a great pleasure to share with you the third issue of Volume 39, which includes four articles. This issue commences with the article entitled, “How relationship quality, service quality, and value affect the intention to purchase IT/IS outsourcing services.” Author Chung-Lun Wei investigates the moderating effect of relationship quality on the relationship between customer perception and purchase intention in the context of IT/IS outsourcing services. The results indicate that relationship quality directly impacts purchase intention, relationship quality negatively moderates the relationship between perceived service quality and purchase intentions, and perceived value mediates the impact of perceived service quality on purchase intentions. In the second article, authors Stefan Klotz, Markus Westner, and Susanne Strahringer identify critical success factors of business-managed information technology in their article, “Critical Success Factors of Business-managed IT: It Takes Two to Tango.” Findings from a case study reveal four groups of critical success factors, including (1) general approach to Business-managed IT/Businessmanaged IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information systems management for business-managed IT. Further, the results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for business-managed IT. Next, authors Koen De Maere, Steven De Haes, Michael von Kutzchenbach, and Tim Huygh undertake an exploratory study, in their article entitled, “Identifying the enablers and inhibitors of Organizational Learning in the context of IT Governance: An exploratory Delphi study,” to determine the most important enablers and the most important inhibitors of Organizational Learning in the context of IT Governance. The results indicate that the vast majority of the most important enablers and inhibitors are situated at the group level and the organizational level. In In the fourth and final article in this issue, Emílio José Montero Arruda Filho, Aline Cristina Lobo Nogueira, and Everaldo Marcelo Souza da Costa analyze the adoption of mobile banking in their article entitled “Social Influence Effect on Consumers’ Intention to Adopt Mobile Banking Services.” They focus on how the perception of risk moderates the relationships between social influence and user characteristics, leading to an increase in adoption. The findings reveal that social influence is an antecedent of personal innovativeness, personal utility, and trust in the adoption of mobile banking and perceived risk moderates these relationships. Your submissions are always welcome through Scholar One Manuscripts at: http://mc.manuscriptcentral.com/uism Kindly visit the ISM website for submission details: http://www.tandfonline.com/uism I encourage you to consider Information Systems Manageme
很高兴与大家分享《中国日报》第39卷第3期，共4篇文章。本期以题为“关系质量、服务质量和价值如何影响购买IT/IS外包服务的意向”的文章开始。作者魏忠伦在IT/IS外包服务背景下，考察了关系质量对顾客感知与购买意愿关系的调节作用。结果表明，关系质量直接影响购买意愿，关系质量负向调节感知服务质量与购买意愿的关系，感知价值在感知服务质量对购买意愿的影响中起中介作用。在第二篇文章中，作者Stefan Klotz、Markus Westner和Susanne Strahringer在他们的文章“business-managed IT的关键成功因素:IT Takes Two to Tango”中确定了业务管理信息技术的关键成功因素。案例研究的结果揭示了四组关键成功因素，包括(1)业务管理IT/业务管理IT战略的一般方法，(2)业务管理IT项目的先决条件/业务管理IT团队，(3)业务管理IT项目的执行和结果，以及(4)业务管理IT的信息系统管理。此外，结果表明，业务单位和IT组织之间的双边责任是业务管理IT的最有利的治理选择。接下来，作者Koen De Maere、Steven De Haes、Michael von Kutzchenbach和Tim Huygh在他们题为“识别IT治理背景下组织学习的促进因素和抑制因素:一项探索性德尔菲研究”的文章中进行了一项探索性研究，以确定IT治理背景下组织学习的最重要的促进因素和最重要的抑制因素。结果表明，绝大多数最重要的推动因素和抑制因素位于群体水平和组织水平。在本期的第四篇也是最后一篇文章中，Emílio jos Montero Arruda Filho、Aline Cristina Lobo Nogueira和Everaldo Marcelo Souza da Costa在他们题为“社会影响对消费者采用移动银行服务意愿的影响”的文章中分析了移动银行的采用情况。他们关注风险感知如何调节社会影响和用户特征之间的关系，从而导致采用的增加。研究结果表明，社会影响是个人创新、个人效用和对手机银行的信任的先决条件，感知风险调节了这些关系。欢迎您通过Scholar One manuscript发送投稿:http://mc.manuscriptcentral.com/uism请访问ISM网站查看投稿详情:http://www.tandfonline.com/uism我鼓励您考虑将信息系统管理作为您的研究成果的出版。我想对我们的高级编辑、作者、审稿人和读者们持续的关注和努力表示衷心的感谢。祝你阅读愉快。
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Pub Date : 2022-05-09DOI: 10.1080/10580530.2022.2071506
Klaudia Martinek-Jaguszewska, W. Rogowski
ABSTRACT Realizing the full potential of automation requires not only the selection of technologies but also arranging the complex implementation environment. At the same time, managers lack verified tools facilitating automation evolution and fostering benefit realization. With the research purpose to outline key areas of successful business process automation management, a novel Business Process Automation Maturity Model (BPAMM) was designed and tested, using the Delphi Method. BPAMM supports practitioners in building the automation vision and strategy.
{"title":"Development and Validation of the Business Process Automation Maturity Model: Results of the Delphi Study","authors":"Klaudia Martinek-Jaguszewska, W. Rogowski","doi":"10.1080/10580530.2022.2071506","DOIUrl":"https://doi.org/10.1080/10580530.2022.2071506","url":null,"abstract":"ABSTRACT Realizing the full potential of automation requires not only the selection of technologies but also arranging the complex implementation environment. At the same time, managers lack verified tools facilitating automation evolution and fostering benefit realization. With the research purpose to outline key areas of successful business process automation management, a novel Business Process Automation Maturity Model (BPAMM) was designed and tested, using the Delphi Method. BPAMM supports practitioners in building the automation vision and strategy.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46645214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-11DOI: 10.1080/10580530.2022.2055813
Moustafa Elazhary, Aleš Popovič, Paulo Henrique de Souza Bermejo, T. Oliveira
ABSTRACT We used a novel approach by extending the resource-based view with the dynamic capabilities view to capture the relationship between IT governance and organizational agility. Results from our survey of senior managers suggest that IT and innovation capabilities fully mediate IT governance on organizational agility. They show the strong impact of both IT governance and IT capability on organizational agility with high market turbulence, whereas innovation capability highly impacts organizational agility with low market turbulence.
{"title":"How Information Technology Governance Influences Organizational Agility: The Role of Market Turbulence","authors":"Moustafa Elazhary, Aleš Popovič, Paulo Henrique de Souza Bermejo, T. Oliveira","doi":"10.1080/10580530.2022.2055813","DOIUrl":"https://doi.org/10.1080/10580530.2022.2055813","url":null,"abstract":"ABSTRACT We used a novel approach by extending the resource-based view with the dynamic capabilities view to capture the relationship between IT governance and organizational agility. Results from our survey of senior managers suggest that IT and innovation capabilities fully mediate IT governance on organizational agility. They show the strong impact of both IT governance and IT capability on organizational agility with high market turbulence, whereas innovation capability highly impacts organizational agility with low market turbulence.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42696420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-07DOI: 10.1080/10580530.2022.2042628
Sona Karkosková
ABSTRACT The author concentrates on data governance in research and practice. The author has developed a strong knowledge of data governance through numerous case studies of electricity, retail, telecom, banks, or insurance companies. With more than nine years of experience from both technical and process point of view, the author has become a Data Governance specialist with focus on design and implementation of governance frameworks. The author has given numerous training courses to improve knowledge of the data to derive maximum value from it. Data governance in financial institutions has been significantly driven by regulatory requirements. Data governance standards are complex and lack implementation details. This paper proposes Data Governance Model used in a financial institution. Data Governance Model is based on BCBS 239 and DAMA methodology. The Model enhances practices of DAMA and tailors them to the needs of financial institution. The scope of the Data Governance Model is limited to data governance, data quality, and metadata management.
{"title":"Data Governance Model To Enhance Data Quality In Financial Institutions","authors":"Sona Karkosková","doi":"10.1080/10580530.2022.2042628","DOIUrl":"https://doi.org/10.1080/10580530.2022.2042628","url":null,"abstract":"ABSTRACT The author concentrates on data governance in research and practice. The author has developed a strong knowledge of data governance through numerous case studies of electricity, retail, telecom, banks, or insurance companies. With more than nine years of experience from both technical and process point of view, the author has become a Data Governance specialist with focus on design and implementation of governance frameworks. The author has given numerous training courses to improve knowledge of the data to derive maximum value from it. Data governance in financial institutions has been significantly driven by regulatory requirements. Data governance standards are complex and lack implementation details. This paper proposes Data Governance Model used in a financial institution. Data Governance Model is based on BCBS 239 and DAMA methodology. The Model enhances practices of DAMA and tailors them to the needs of financial institution. The scope of the Data Governance Model is limited to data governance, data quality, and metadata management.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45326837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-03DOI: 10.1080/10580530.2022.2046644
J. Sipior
The diagnostic modalities depicted here represent simplified versions of key laboratory and point-of-care techniques used to identify and characterize microorganisms from patient samples and/ or culture isolates. In general, these tests rely on the detection of specific nucleic acid sequences or proteins for diagnosis. Platform variations and examples have been included. In vitro diagnostics (IVDs) are an integral part of our health care system. Medical providers regularly rely on these diagnostic tests, which analyze samples like blood, saliva or urine, to assist with the diagnosis of disease or other medical conditions. Laboratory tests are routinely included in ~1/4 of adult patient care visits to assist with improved disease management and overall patient wellness. There are approximately 13 billion laboratory and diagnostic tests performed in the U.S. each year. This equates to the IVD and clinical laboratory services industries generating an estimated $87.3 billion in revenue! The extraordinary number of tests performed and the estimated revenue present an enticing opportunity for potential abuse and fraud, however. Although the number of cases tried for abuse and fraud in the biomedical industry is relatively low, results from investigations suggest that the losses due to fraud can be in excess of “tens or as high as hundreds of millions of dollars.” genome are relatively few and far between, Dr. Cooper warns that increased selective pressure, along with increased numbers of SARS-CoV-2 infections, facilitate continued virus evolution. In fact, a study in Nature Medicine describes the identification of 16 new lineages of SARS-CoV-2 isolated in South Africa between March 6 and August 26, 2020, many of which possess unique mutations that have not been identified elsewhere. Getting infection numbers under control and continuing to track SARS-CoV-2 variants are therefore key to managing the spread of the disease.
{"title":"From the Editor","authors":"J. Sipior","doi":"10.1080/10580530.2022.2046644","DOIUrl":"https://doi.org/10.1080/10580530.2022.2046644","url":null,"abstract":"The diagnostic modalities depicted here represent simplified versions of key laboratory and point-of-care techniques used to identify and characterize microorganisms from patient samples and/ or culture isolates. In general, these tests rely on the detection of specific nucleic acid sequences or proteins for diagnosis. Platform variations and examples have been included. In vitro diagnostics (IVDs) are an integral part of our health care system. Medical providers regularly rely on these diagnostic tests, which analyze samples like blood, saliva or urine, to assist with the diagnosis of disease or other medical conditions. Laboratory tests are routinely included in ~1/4 of adult patient care visits to assist with improved disease management and overall patient wellness. There are approximately 13 billion laboratory and diagnostic tests performed in the U.S. each year. This equates to the IVD and clinical laboratory services industries generating an estimated $87.3 billion in revenue! The extraordinary number of tests performed and the estimated revenue present an enticing opportunity for potential abuse and fraud, however. Although the number of cases tried for abuse and fraud in the biomedical industry is relatively low, results from investigations suggest that the losses due to fraud can be in excess of “tens or as high as hundreds of millions of dollars.” genome are relatively few and far between, Dr. Cooper warns that increased selective pressure, along with increased numbers of SARS-CoV-2 infections, facilitate continued virus evolution. In fact, a study in Nature Medicine describes the identification of 16 new lineages of SARS-CoV-2 isolated in South Africa between March 6 and August 26, 2020, many of which possess unique mutations that have not been identified elsewhere. Getting infection numbers under control and continuing to track SARS-CoV-2 variants are therefore key to managing the spread of the disease.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":null,"pages":null},"PeriodicalIF":6.2,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46156879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-23DOI: 10.1080/10580530.2022.2042877
Jordana J. George, Jie Yan, D. Leidner, Pranjal Awasthi
ABSTRACT Data philanthropy (DP) is a new but much-lauded phenomenon. Extant DP research has been either conceptual, exploratory, and/or qualitative. The present study seeks to examine the business value of data philanthropy to the donor firm. We use an event study method to analyze stock performance of public firms associated with data philanthropy activities to determine if a link exists. We find significant relationships between abnormal returns and data openness and the number of collaboration participants.
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