Background and objective: Provider experience is critical to the acceptance and sustainability of palliative care delivery models. Compassion satisfaction and burnout make up key components of provider wellbeing and therefore serve as important targets for measurement. Exploring the impact of palliative care interventions on provider experience offers significant potential for innovation. This narrative review surveys existing literature regarding provider-wellbeing outcomes in palliative care delivery. Our primary objectives were to examine the factors and interventions that influence compassion satisfaction and burnout among palliative care providers, as well as explore provider wellbeing outcomes that have been previously measured for patient-centered palliative care interventions. We ultimately propose an underlying conceptual model founded in care ethics to guide further research.
Methods: We queried PubMed with additional articles found through backwards chaining. No publication timeframe was imposed. Non-English articles were excluded.
Key content and findings: Previous research has identified various factors associated with compassion satisfaction among palliative care providers, including self-care practices, supportive team dynamics, and organizational support. Moreover, a number of provider-centered interventions have shown potential for decreasing burnout, including professional development time and educational programs. However, relatively little research has explored how patient-centered interventions may affect providers. Prior studies exploring interventions such as targeted skills training, communication tools, and innovations in patient and caregiver end-of-life care education and discussion demonstrate that patient-centered improvements to palliative care delivery may also confer benefits to providers, including those without formal palliative care training.
Conclusions: Although compassion fatigue and burnout are well-documented among palliative care providers, research into how patient-centered palliative care interventions affect providers is limited. We propose a model of palliative care innovation that utilizes care ethics to understand the interdependent relationships among patients, caregivers, and providers. Future research should leverage existing tools measuring compassion satisfaction and burnout to better understand how interventions targeting one stakeholder might affect the experiences and outcomes of others. Such an approach may support sustainable adoption of palliative care interventions across multiple domains.
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