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IMPLEMENTATION OF INTEGRATED ADMINISTRATIVE SERVICES BASED ON GOOD GOVERNANCE AT THE OFFICE OF BATUDAA SUB-DISTRICT OFFICE 在batudaa街道办事处实施以善治为基础的综合行政服务
Pub Date : 2023-02-08 DOI: 10.37905/ppj.v3i2.1780
Joyce Macmud, Trisusanti Lamangida
The study is done at the sub-district office of Batudaa Gorontalo, the purpose of this study is to find the administration based integrated good governance in Batudaa sub-district office. The methodology from the analysis qualitative baseline data, from interviews informants, and direct observation in the field. The result showed that, the implementation of public service good governance based at sub-district office of Batudaa Gorontalo referring to the Gorontalo regent number 28 years 2014 about the delegation part of their authority to head the in the program integrated administration services in (PATEN). The authority has delegate to district in order to public services in Batudaa: district includes a) service the field of licensing; and b) service non-permission sector. But for the implementation of public services, based on ministerial regulation no 4 years 2010 and guidance technical integrated administration services in, been implemented principles terra (tangibles, empathy, reliability, responsive and assurance).
本研究在Batudaa Gorontalo街道办事处进行,本研究的目的是寻找Batudaa街道办事处基于行政的综合善治。该方法来自分析定性基线数据、采访举报人以及实地直接观察。结果表明,实施公共服务善治的基础是Batudaa Gorontalo街道办事处参考了Gorontalo政令28年2014年关于授权他们领导的综合行政服务项目(PATEN)的部分权力。为了在Batudaa提供公共服务,当局授权给地区:地区包括a)许可证领域的服务;b)服务非许可部门。但在公共服务的实施方面,根据2010年第4号部令和技术综合行政服务指导方针,实施了具体原则、同理心原则、可靠性原则、反应性原则和保证原则。
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引用次数: 0
THE EFFECT OF LEADERSHIP STYLE ON QUALITY OF SERVICE THROUGH ORGANIZATIONAL CULTURE IN THE DEPARTMENT OF INVESTMENT, ESDM, AND TRANSMIGRATION OF GORONTALO PROVINCE 哥伦达洛省投资、esdm及移民部门组织文化对服务品质之影响
Pub Date : 2023-02-02 DOI: 10.37905/ppj.v3i2.1785
S. Abbas, S. M. Wantu
This research was conducted with the aim of analyzing the Influence of Leadership Style on Service Quality Through Organizational Culture in the Investment Office, ESDM and Transmigration of Gorontalo Province. This research uses descriptive type of quantitative approach by measuring the influence of the variable leadership style on service quality through organizational culture. The results showed that the leadership style variable showed a value of 3.092 with a significance value of 0.003 <0.05. The value of t table is 1,984. Thus, obtained t-count 3.092 > 1.984 which means that the hypothesis which states that leadership style has a positive and significant effect on service quality is accepted. The t-count value for the organizational culture variable shows the t-count value = 6.668 with a significance value of 0.000 <0.05. The value of t table is 1,984. Thus, obtained t-count (6.668) > t-table (1.984) which means that the hypothesis which states that organizational culture has a positive and significant influence on service quality can be accepted. The significance value of the leadership style variable on organizational culture is0.00<0.05 with a t-count value of 8.649 and t-table is1.984 or 8.649 > 1.98. This means that there is a significant influence of the leadership style variable on organizational culture.
本研究旨在透过组织文化分析哥伦塔洛省投资办公室、ESDM和Transmigration的领导风格对服务品质的影响。本研究采用描述性定量方法,通过组织文化来衡量可变领导风格对服务质量的影响。结果表明,领导风格变量的显著性值为0.003 1.984,显著性值为3.092,表明领导风格对服务质量有正向显著影响的假设被接受。组织文化变量的t-count值显示t-count值= 6.668,显著性值为0.000 t-table(1.984),这意味着组织文化对服务质量有正向显著影响的假设可以接受。领导风格变量对组织文化的显著性值为0.00 1.98。这意味着领导风格变量对组织文化有显著的影响。
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引用次数: 0
ADAPTATION OF THE OMBUDSMAN SERVICE STANDARD DURING THE COVID-19 PANDEMIC AT THE LIMBOTO PUSKESMAS, GORONTALO REGENCY 2019冠状病毒病大流行期间在哥伦塔洛县林布托普什马斯调整监察员服务标准
Pub Date : 2022-08-31 DOI: 10.37905/ppj.v3i2.1782
Sakbir Sakbir, Rosman Ilato
This study aims to determine the Adaptation of Indonesian Ombudsman Service Standards during the COVID-19 Pandemic at the Limboto Community Health Center, Gorontalo Regency. Qualitative approach with descriptive type is the method in this research. The results showed that of the three indicators that were used as instruments, only one indicator was considered unfulfilled, namely improving the online service delivery system, where the Limboto Health Center already has an e-Simpel application but in its use, there are frequent network disturbances. While the other two indicators, namely the indicator that provides clear information on service standards and indicators of adaptation of facilities, infrastructure, and service facilities are optimal.
本研究旨在确定COVID-19大流行期间印度尼西亚监察员服务标准在哥伦塔洛县林波托社区卫生中心的适应性。本研究采用描述型定性方法。结果表明,在作为工具使用的三个指标中,只有一个指标被认为未实现,即改进在线服务提供系统,Limboto保健中心已经有了e-Simpel应用程序,但在使用过程中,经常出现网络干扰。而其他两个指标,即提供明确服务标准信息的指标和设施、基础设施和服务设施的适应性指标是最优的。
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引用次数: 0
STRATEGIES TO INCREASE VOTER PARTICIPATION IN THE MIDDLE OF THE COVID-19 PANDEMIC AT THE SIMULAR ELECTIONS IN BONE BOLANGO DISTRICT 在2019冠状病毒病大流行期间在骨博兰戈县类似选举中提高选民参与度的战略
Pub Date : 2022-06-28 DOI: 10.37905/ppj.v3i1.1351
Ramli Ondang Djau, Zuhcri Abdussamad
Voter Participation determines the legitimacy of a stage and process of holding the 2020 Simultaneous Pilkada, it is very risky if the voter participation rate decreases or even does not reach the national target. The pandemic condition opens up great potential for the decline in the participation rate. This study aims to find out the strategy carried out by the General Election Commission of Bone Bolango Regency in an effort to increase voter participation in the midst of the Covid 19 pandemic, what steps and strategies were chosen and of course what instruments were used to achieve voter turnout in the midst of the pandemic. The method used in this research is qualitative, with data collection through three events, namely, observation. interviews, and documentation. The results of this study indicate that,
选民参与决定了举行2020年“同步游行”的阶段和过程的合法性,如果选民参与率下降甚至没有达到国家目标,这是非常危险的。大流行的情况为参与率的下降提供了巨大的可能性。本研究旨在找出Bone Bolango Regency大选委员会在Covid - 19大流行期间为提高选民参与度而采取的策略,选择了哪些步骤和策略,当然还有在大流行期间使用了哪些工具来实现选民投票率。本研究使用的方法是定性的,通过三个事件收集数据,即观察。面试和文件。这项研究的结果表明,
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引用次数: 1
ANALYSIS OF THE APPARATUS QUALITY IN KULANGO SUB-DISTRICT OFFICE OF BUOL REGENCY 市政府库兰戈街道办事处仪器质量分析
Pub Date : 2022-06-27 DOI: 10.37905/ppj.v3i1.1340
Sri Yanti U.M. Armin, Yanti Aneta
The low quality of human resources, especially apparatus at the Kulango Sub-District Office, Biau District, Buol Regency, affects the quality of their works due to the lack of mastery of the field that is currently being worked on. This study to explore the apparatus quality at the Kulango Sub-District, Biau District, Buol Regency. This descriptive study employed a survey approach. Conducted from August to September 2019, this study involved 24 apparatus and officers at the Kulango Sub-District Office, Biau District, Buol Regency. The data collected were primary data and secondary data. Primary data were obtained through interviews, observation, and documentation. The data obtained were processed using frequency table data analysis techniques. The results showed that the quality of the apparatus resources at the Kulango Sub-District Office, Biau District, Buol Regency was good based on the indicators of knowledge, skills, abilities, and experience. However, the strategic plan and understanding of job descriptions for the apparatus of the office must be improved. Although other indicators already had good results, improvements need to be made to produce quality apparatus resources.
由于缺乏对目前工作领域的掌握,人力资源,特别是布奥尔县比奥区库兰戈分区办事处的人员素质低下,影响了他们工作的质量。本研究旨在探讨Buol县Biau区Kulango街道的仪器质量。这项描述性研究采用了调查方法。这项研究于2019年8月至9月进行,涉及Buol摄政Biau区Kulango街道办事处的24名设备和官员。收集的数据分为主要数据和次要数据。主要资料是通过访谈、观察和文献资料获得的。所得数据采用频率表数据分析技术进行处理。结果表明,在知识、技能、能力和经验指标的基础上,Buol县Biau区Kulango街道办事处的设备资源质量良好。然而,必须改进办公室设备的战略计划和对工作描述的理解。虽然其他指标已经取得了良好的结果,但仍需作出改进,以生产高质量的仪器资源。
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引用次数: 0
EFFORTS TO IMPROVE ACADEMIC SERVICE GOVERNANCE THROUGH OPTIMIZATION OF INFORMATION TECHNOLOGY AT GORONTALO STATE UNIVERSITY 哥伦塔洛州立大学通过优化信息技术改善学术服务治理的努力
Pub Date : 2022-04-28 DOI: 10.37905/ppj.v3i1.1348
Alexander H. Badjuka, Asna Aneta
In maintaining the existence of the State University of Gorontalo, a quality higher education management system is needed to be able to adapt to the dynamics of change. Good governance of the State University of Gorontalo is a condition that ensures a synergistic process between internal elements and the support of external parties, as well as mutual control carried out by related components within an organization. This study aims to analyze what efforts can be made to improve the governance of academic services through optimizing information technology at the State University of Gorontalo. This research method is qualitative. Data collection was carried out through a literature study by tracing the sources of previously written writings obtained from various sources, journals, documentation books, the internet, and libraries. The results of the study show that efforts that can be made to improve the governance of academic services at the State University of Gorontalo are through structuring the management of functional aspects consisting of (1) Management of the academic service system centered on a curriculum that is adapted to the national curriculum, structuring the educational process cycle starting from student admissions. until graduation, and the arrangement of the Teaching and Learning Process; (2) The development and management of human resources starts from determining the number, quality, and effective teaching staff and education staff in accordance with the needs of higher education institutions to arranging pensions, dismissals, and severance pay for human resources; (3) The management of the financial performance system, namely the process of managing funds from receipt to use of the budget, can be properly accounted for based on applicable regulations; and (4) Improving facilities and infrastructure services by preparing all equipment/materials for the smooth implementation of the educational process. includes planning, procurement, storage of equipment items, maintenance, and removal.
为了维持戈龙塔洛州立大学的存在,需要一个高质量的高等教育管理系统,以便能够适应变化的动态。戈龙塔洛州立大学的良好管理是确保内部因素与外部各方的支持之间的协同过程以及组织内相关组成部分进行相互控制的条件。本研究旨在分析哥伦塔洛州立大学如何通过优化信息技术来改善学术服务的治理。这种研究方法是定性的。数据收集是通过文献研究进行的,通过追踪从各种来源、期刊、文献书、互联网和图书馆获得的先前书面作品的来源。研究结果表明,可以通过构建功能方面的管理来改善戈龙塔洛州立大学的学术服务治理,包括:(1)以适应国家课程的课程为中心的学术服务系统的管理,构建从学生入学开始的教育过程周期。直至毕业,并安排教学过程;(2)人力资源的开发和管理,从根据高等学校的需要确定教师和教育人员的数量、质量和效益,到安排人力资源的抚恤金、解聘和遣散费;(3)财务绩效体系的管理,即资金从收到到预算使用的管理过程,能够根据适用的法规进行合理的核算;(4)通过为顺利实施教育过程准备所有设备/材料来改善设施和基础设施服务。包括计划,采购,设备项目的储存,维护和拆除。
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引用次数: 0
COORDINATION OF APPARATUS IN THE MANAGEMENT OF POPULATION ADMINISTRATION IN MONANO DISTRICT, NORTH GORONTALO REGENCY 北哥伦塔洛县莫纳诺县人口管理机构的协调
Pub Date : 2022-04-28 DOI: 10.37905/ppj.v3i1.1349
W. Mohi, Arifin Tahir
The purpose of this study was to find out and obtain an objective picture of the coordination of the apparatus in the management of population administration and to determine the supporting and inhibiting factors for carrying out the coordination of the Monano sub-district office apparatus, North Gorontalo Regency. The results showed that the apparatus in managing the coordination of the apparatus in the management of population administration at the Monano subdistrict office, coordinating activity planning, coordination of the implementation of activities and coordination of evaluation of activities in general has been arranged, but in particular the coordination of planning management and evaluation of population administration management activities has not been maximized, this can be seen from the lack of coordination of administrative management planning, both long term and medium term and short term, especially at the Monano sub-district office. alone. The supporting factor in achieving the success of population administration at the Monano sub-district office is the loyalty and cooperation of all components and human resources involved in the service process.
本研究的目的是找出并获得人口管理机构协调的客观情况,并确定北戈龙塔洛县莫纳诺街道办事处机构协调的支持和抑制因素。结果表明,莫纳诺街道办事处人口行政管理机构的协调管理机构、协调活动规划、协调活动实施和协调活动评价总体上得到了安排,但特别是人口行政管理活动的协调规划管理和评价没有得到最大限度的发挥;这可以从长期、中期和短期行政管理规划缺乏协调看出,特别是在Monano街道办事处。一个人。莫纳诺分区办事处人口管理工作取得成功的辅助因素是参与服务过程的所有组成部分和人力资源的忠诚与合作。
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引用次数: 0
LEVEL OF COMMUNITY PARTICIPATION IN MANAGEMENT OF URBAN FOREST OF THE NATIONAL WIRAKARYA CAMPING IN BONGOHULAWA, GORONTALO REGENCY 戈伦塔洛县邦戈胡拉瓦国家维拉卡里亚营地城市森林管理的社区参与水平
Pub Date : 2022-04-28 DOI: 10.37905/ppj.v3i1.1352
Endi Triyanto Manyo’e, Ismet Sulila
The efforts of the central and regional governments in managing urban forests should also be encourage participation from the community which is carried out starting from the planning stage, the stage of maintaining protection and security, the stage of utilization as well as the stage of monitoring and evaluation. This research was conducted with the aim of knowing the level of community participation in the management of the Bongohulawa National Wirakarya Camping City Forest in Gorontalo Regency. The research design used is descriptive quantitative research using survey methods. The survey method was carried out by distributing questionnaires with a closed question model that was posed to the respondents by purposive sampling. The average level of community participation at the planning and monitoring evaluation stages is in the low category. Meanwhile, the average level of participation at the maintenance, protection and security stage as well as at the utilization stage is in the medium category.
中央和地方政府在城市森林管理工作中也应鼓励社区的参与,从规划阶段、维护保护和安全阶段、利用阶段以及监测和评价阶段开始。进行这项研究的目的是了解社区参与管理戈龙塔洛县邦戈胡拉瓦国家维拉卡里亚露营城市森林的程度。研究设计采用描述性定量研究,采用调查方法。调查方法采用有目的抽样的方式,采用封闭式问题模型发放问卷。在规划和监测评价阶段,社区参与的平均水平较低。同时,在维护、保护和安全阶段以及在利用阶段的平均参与水平处于中等水平。
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引用次数: 0
IMPROVING THE QUALITY OF PUBLIC SERVICES IN THE SOCIETY 5.0 ERA THROUGH DIGITAL LITERATURE CAPABILITIES OF LLDIKTI APPARATUS FOR REGION XVI 利用区域16的数字文献能力提高社会5.0时代的公共服务质量
Pub Date : 2022-04-28 DOI: 10.37905/ppj.v3i1.1350
Irwan Halid, Rauf A. Hatu
Public services provided by the government must be able to keep pace with and in line with the digital technology that is developing today. The development of digital technology today will facilitate all government actions in providing public services in accordance with the authority and duties provided. The development of digital technology today is made by humans is growing, one of which is Society 5.0. The research method used is case studies, with research data collection techniques using literature studies derived from the documents, reports, books, scientific journals relevant to this study. The analysis technique used is a data analysis technique. The results of the study explain This requires increasing the competence of optimal apparatus to boost the credibility of government agencies by improving the quality of public services based on digital technology. The development of apparatus competence is one of which is the ability of digital literacy skills. The concept of digital leadership is used to develop the vision and mission of digital technology-based public services carried out by leaders in the face of uncertain and complex circumstances. The application of digital technology enables the creation of more efficient public services. The use of digital technology supported by reliable infrastructure and human resources is felt to be able to bridge access to public services amid all the drawbacks owned by the region.
政府提供的公共服务必须能够跟上今天正在发展的数字技术的步伐。当今数码科技的发展,将有助政府在提供公共服务时,根据所提供的权力和职责采取一切行动。今天数字技术的发展是由人类不断发展而来的,其中之一就是社会5.0。使用的研究方法是案例研究,研究数据收集技术使用文献研究,这些文献研究来源于与本研究相关的文件、报告、书籍、科学期刊。使用的分析技术是数据分析技术。研究结果解释说,这需要通过提高基于数字技术的公共服务质量来提高政府机构的可信度,从而提高最优机构的能力。设备能力的发展是数字素养技能能力的发展之一。数字领导的概念是用来发展领导者在面对不确定和复杂的情况下开展基于数字技术的公共服务的愿景和使命。数码科技的应用,有助提供更有效率的公共服务。在可靠的基础设施和人力资源的支持下,数字技术的使用被认为能够在该地区拥有的所有缺点中弥补获得公共服务的机会。
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引用次数: 2
IMPLEMENTING THE FINGERPRINT ELECTRONIC ATTENDANCE POLICY IN THE LIMBOTO SUBDISTRICT HEAD OFFICE GORONTALO DISTRICT 在林波托街道总行哥伦塔洛区实施指纹电子考勤政策
Pub Date : 2021-06-07 DOI: 10.37905/ppj.v2i1.607
Rahmat Manguleta, Arifin Tahir, Sukarman Kamuli
We confer an analysis of the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District and factors contributing to its success. We used a descriptive qualitative method and collected data in three manners, i.e., interview, observation, and documentation. Data were analyzed using Mills and Huberman’s analysis model, through which we reduced, presented, and verified data as well as drew conclusions. Findings demonstrate that 1) The fingerprint electronic attendance policy had been well implemented in the Limboto subdistrict head office Gorontalo District, attested by well-convened policy planning, implementation, and supervision; 2) Factors determining the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District were communication, resources, disposition, bureaucratic structure, and force majeure. The implementation had succeeded in elevating PNS discipline and performances. We could see this in how discipline they were to arrive in the office and go home by schedule, how prepared they were when the manual attendance system was converted to the electronic one, and how good the communication between the head and staff as regards the policy implementation was. Additionally, their discipline was quantitatively proven by the report of electronic attendance in November 2020, which reached 94%. However, we also found some challenges, e.g., facility constraints, breeding problems in several marginalized sub-villages, and force majeure because of the COVID-19 pandemic.
我们对Limboto街道总部Gorontalo区指纹电子考勤政策的实施进行了分析,并分析了其成功的因素。我们采用描述性定性方法,通过访谈、观察和文献三种方式收集数据。数据分析采用Mills和Huberman的分析模型,通过该模型对数据进行简化、呈现、验证并得出结论。研究结果表明:1)指纹电子考勤政策在林波托街道总行Gorontalo区得到了很好的实施,政策规划、实施和监督都很到位;2)决定Limboto街道总行Gorontalo区实施指纹电子考勤政策的因素有:沟通、资源、配置、官僚结构、不可抗力。实施成功地提高了PNS的纪律和性能。我们可以从以下方面看出这一点:他们是多么有纪律,按时到达办公室和回家;当手工考勤系统转换为电子考勤系统时,他们是如何准备的;以及在政策实施方面,领导和员工之间的沟通是多么良好。此外,他们的纪律在2020年11月的电子考勤报告中得到了定量证明,考勤率达到94%。然而,我们也发现了一些挑战,例如设施限制,几个边缘村庄的养殖问题,以及COVID-19大流行造成的不可抗力。
{"title":"IMPLEMENTING THE FINGERPRINT ELECTRONIC ATTENDANCE POLICY IN THE LIMBOTO SUBDISTRICT HEAD OFFICE GORONTALO DISTRICT","authors":"Rahmat Manguleta, Arifin Tahir, Sukarman Kamuli","doi":"10.37905/ppj.v2i1.607","DOIUrl":"https://doi.org/10.37905/ppj.v2i1.607","url":null,"abstract":"We confer an analysis of the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District and factors contributing to its success. We used a descriptive qualitative method and collected data in three manners, i.e., interview, observation, and documentation. Data were analyzed using Mills and Huberman’s analysis model, through which we reduced, presented, and verified data as well as drew conclusions. Findings demonstrate that 1) The fingerprint electronic attendance policy had been well implemented in the Limboto subdistrict head office Gorontalo District, attested by well-convened policy planning, implementation, and supervision; 2) Factors determining the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District were communication, resources, disposition, bureaucratic structure, and force majeure. The implementation had succeeded in elevating PNS discipline and performances. We could see this in how discipline they were to arrive in the office and go home by schedule, how prepared they were when the manual attendance system was converted to the electronic one, and how good the communication between the head and staff as regards the policy implementation was. Additionally, their discipline was quantitatively proven by the report of electronic attendance in November 2020, which reached 94%. However, we also found some challenges, e.g., facility constraints, breeding problems in several marginalized sub-villages, and force majeure because of the COVID-19 pandemic.","PeriodicalId":80253,"journal":{"name":"AIDS & public policy journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87375972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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AIDS & public policy journal
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