首页 > 最新文献

Procedia Economics and Finance最新文献

英文 中文
The Impact of Psychological Factors on Investors’ Decision Making in Malaysian Stock Market: A Case of Klang Valley and Pahang 心理因素对马来西亚股市投资者决策的影响:以巴生谷和彭亨州为例
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)00040-X
Suzaida Bakar, Amelia Ng Chui Yi

For years, traditional finance has always presumed that investors are rational in their decision making process in the stock market about risk return trade-offs and maximizing utility. However, behavioral finance studies revealed that human beings do not behave as rationally as economists suppose as their decisions at times are affected by their psychological feelings. Numerous studies from ASEAN, Middle East and Western countries have in fact established that psychological factors do have relationships and impacts on the decision making of investors in their stock markets. In light of this, this research attempts to bridge the gap of the differences in terms of geographical location and demographic profile between Malaysia and other countries by examining the impact of the psychological factors on investors’ decision making in the Malaysian stock market. Questionnaires are distributed to a sample size of 200 investors in the Klang Valley and Pahang areas aged between 18-60 years who are involved in the Malaysian stock market. The findings show that overconfidence, conservatism and availability bias have significant impacts on the investors’ decision making while herding behavior has no significant impact on the investors’ decision making. It is also found that the psychological factors are dependent of individual's gender. The results of this research are mostly consistent with the evidences in previous studies. This study, hopefully, will help investors to be aware of the impact of their own psychological factors on their decision making in the stock market, thus increasing the rationality of investment decisions for enhanced market efficiency.

多年来,传统金融一直假设投资者在股票市场的风险收益权衡和效用最大化决策过程中是理性的。然而,行为金融学研究表明,人类的行为并不像经济学家想象的那样理性,因为他们的决策有时会受到心理感受的影响。事实上,来自东盟、中东和西方国家的大量研究已经证实,心理因素确实对投资者在其股票市场中的决策有关系和影响。鉴于此,本研究试图通过研究心理因素对马来西亚股市投资者决策的影响,弥合马来西亚与其他国家在地理位置和人口结构方面的差异。调查问卷分布在巴生谷和彭亨地区的200名投资者中,年龄在18-60岁之间,他们参与了马来西亚股票市场。研究发现,过度自信、保守性和可得性偏差对投资者决策有显著影响,而羊群行为对投资者决策无显著影响。研究还发现,心理因素与个体的性别有关。本研究的结果与以往研究的证据基本一致。希望本研究能够帮助投资者意识到自身心理因素对股票市场决策的影响,从而提高投资决策的合理性,提高市场效率。
{"title":"The Impact of Psychological Factors on Investors’ Decision Making in Malaysian Stock Market: A Case of Klang Valley and Pahang","authors":"Suzaida Bakar,&nbsp;Amelia Ng Chui Yi","doi":"10.1016/S2212-5671(16)00040-X","DOIUrl":"10.1016/S2212-5671(16)00040-X","url":null,"abstract":"<div><p>For years, traditional finance has always presumed that investors are rational in their decision making process in the stock market about risk return trade-offs and maximizing utility. However, behavioral finance studies revealed that human beings do not behave as rationally as economists suppose as their decisions at times are affected by their psychological feelings. Numerous studies from ASEAN, Middle East and Western countries have in fact established that psychological factors do have relationships and impacts on the decision making of investors in their stock markets. In light of this, this research attempts to bridge the gap of the differences in terms of geographical location and demographic profile between Malaysia and other countries by examining the impact of the psychological factors on investors’ decision making in the Malaysian stock market. Questionnaires are distributed to a sample size of 200 investors in the Klang Valley and Pahang areas aged between 18-60 years who are involved in the Malaysian stock market. The findings show that overconfidence, conservatism and availability bias have significant impacts on the investors’ decision making while herding behavior has no significant impact on the investors’ decision making. It is also found that the psychological factors are dependent of individual's gender. The results of this research are mostly consistent with the evidences in previous studies. This study, hopefully, will help investors to be aware of the impact of their own psychological factors on their decision making in the stock market, thus increasing the rationality of investment decisions for enhanced market efficiency.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)00040-X","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85131501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 143
Educational Barriers for Disadvantaged Groups in Entrepreneurship 弱势群体创业的教育障碍
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30268-4
G. Adriana
{"title":"Educational Barriers for Disadvantaged Groups in Entrepreneurship","authors":"G. Adriana","doi":"10.1016/S2212-5671(16)30268-4","DOIUrl":"https://doi.org/10.1016/S2212-5671(16)30268-4","url":null,"abstract":"","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90589867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Institutions and Economic Performance: A Review on the Developing Countries 制度与经济绩效:发展中国家述评[j]
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30207-6
Aynur Yıldırım , Mehmet Faysal Gökalp

The aim of this study is to analyze the relationship between institutions and macro-economic performance in terms of developing countries. For this purpose, for a period covering the years 2000-2011 through the use of 23 institutional structure variables in the study, the relationship between the institutional structure and macro-economic performance is investigated in sampling countries where 38 developing countries take place by using the ‘Panel Data Analysis’ method. The results of the analysis reveals that institutional structure indicators such as the integrity of the law system, regulations on trade barriers, restriction of foreign investments, the share of the private sector in the banking system and employment-dismissal variables have a positive effect on the macro-economic performance of the developing countries. On the other hand, according to the analysis results, variables such as judiciary independence, government expenditures, transfers and subsidies, civil freedoms, the black market exchange rate, collective bargaining and military tutelage (political stability) have been seen to have a negative impact on the macro-economic performances of developing countries.

本研究的目的是分析发展中国家制度与宏观经济绩效之间的关系。为此,在2000年至2011年期间,通过在研究中使用23个制度结构变量,采用“面板数据分析”方法,在38个发展中国家的抽样国家中调查了制度结构与宏观经济绩效之间的关系。分析结果显示,体制结构指标,如法律制度的完整性、关于贸易壁垒的规定、对外国投资的限制、私营部门在银行系统中的份额和就业-解雇变量,对发展中国家的宏观经济表现有积极的影响。另一方面,根据分析结果,诸如司法独立、政府支出、转移和补贴、公民自由、黑市汇率、集体谈判和军事监督(政治稳定)等变量被认为对发展中国家的宏观经济表现有消极影响。
{"title":"Institutions and Economic Performance: A Review on the Developing Countries","authors":"Aynur Yıldırım ,&nbsp;Mehmet Faysal Gökalp","doi":"10.1016/S2212-5671(16)30207-6","DOIUrl":"10.1016/S2212-5671(16)30207-6","url":null,"abstract":"<div><p>The aim of this study is to analyze the relationship between institutions and macro-economic performance in terms of developing countries. For this purpose, for a period covering the years 2000-2011 through the use of 23 institutional structure variables in the study, the relationship between the institutional structure and macro-economic performance is investigated in sampling countries where 38 developing countries take place by using the ‘Panel Data Analysis’ method. The results of the analysis reveals that institutional structure indicators such as the integrity of the law system, regulations on trade barriers, restriction of foreign investments, the share of the private sector in the banking system and employment-dismissal variables have a positive effect on the macro-economic performance of the developing countries. On the other hand, according to the analysis results, variables such as judiciary independence, government expenditures, transfers and subsidies, civil freedoms, the black market exchange rate, collective bargaining and military tutelage (political stability) have been seen to have a negative impact on the macro-economic performances of developing countries.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30207-6","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87505825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 67
The Profitability of Islamic and Conventional Bank: Case Study in Malaysia 伊斯兰银行和传统银行的盈利能力:以马来西亚为例
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)00044-7
Hamidah Ramlan, Mohd Sharrizat Adnan

This study aims to analyze the profitability in Islamic Banks and Conventional Banks in Malaysia. The study uses the period of the year 2006 to until the year 2011. In methodology, this research using T-Test Model, Regression and Correlation. Meanwhile, data are collected from the Bursa Malaysia and bank website in Malaysia. This study finds that Islamic Banks are more profitable than Conventional Banks whereas Total Loan to Total Asset for Islamic bank is higher than Conventional bank. Based on Regression test, for Conventional Banks, ROE is an influence profitability of Conventional Bank.and for Islamic Banks, ROA and ROE are significant factor that influence profitability. Based on Correlation test, ROE is an influence profitability of Conventional Bank and for Islamic Banks, ROA and ROE are significant relationship with independent variable which is Total Equity to Total Asset.

本研究旨在分析马来西亚伊斯兰银行和传统银行的盈利能力。这项研究的时间段从2006年到2011年。在方法学上,本研究采用了t检验模型、回归和相关法。同时,数据收集自马来西亚证券交易所和马来西亚银行网站。本研究发现,伊斯兰银行比传统银行更有利可图,而伊斯兰银行的总贷款与总资产之比高于传统银行。通过回归检验,对于传统银行而言,净资产收益率是影响其盈利能力的因素。对于伊斯兰银行来说,ROA和ROE是影响盈利能力的重要因素。根据相关检验,净资产收益率对传统银行的盈利能力有影响,而对于伊斯兰银行,净资产收益率和净资产收益率与总股本比为自变量的关系显著。
{"title":"The Profitability of Islamic and Conventional Bank: Case Study in Malaysia","authors":"Hamidah Ramlan,&nbsp;Mohd Sharrizat Adnan","doi":"10.1016/S2212-5671(16)00044-7","DOIUrl":"10.1016/S2212-5671(16)00044-7","url":null,"abstract":"<div><p>This study aims to analyze the profitability in Islamic Banks and Conventional Banks in Malaysia. The study uses the period of the year 2006 to until the year 2011. In methodology, this research using T-Test Model, Regression and Correlation. Meanwhile, data are collected from the Bursa Malaysia and bank website in Malaysia. This study finds that Islamic Banks are more profitable than Conventional Banks whereas Total Loan to Total Asset for Islamic bank is higher than Conventional bank. Based on Regression test, for Conventional Banks, ROE is an influence profitability of Conventional Bank.and for Islamic Banks, ROA and ROE are significant factor that influence profitability. Based on Correlation test, ROE is an influence profitability of Conventional Bank and for Islamic Banks, ROA and ROE are significant relationship with independent variable which is Total Equity to Total Asset.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)00044-7","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87552859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 90
Women Engineering in Turkey: Case of Istanbul 土耳其女工程师:以伊斯坦布尔为例
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30177-0
Havva Çaha, Jarkynay Turgunali

There are fewer women prefer the engineering fields compared to men. Many obstacles are existed which suspend women from the engineering, and examinations of three of them is the aim of this study. The obtained findings from the literature review results and based on the related studies held in Turkey and other countries, it has been tried to analyze the three obstacles: the existence of male-dominated organizational culture at work, the existence of the presence of lack of job satisfaction at work, and the existence of the work-family conflicts, that are confronting women in entering and remaining in engineering occupations. In the application part of this research, via the findings from the literature, the survey covers 112 women employees graduated from the engineering domain. The research was done particularly in the city of Istanbul, Turkey. From the answers of the participants, it has been attempted to find out their views, feelings and opinions about the existence of the three barriers are mentioned above, according to their demographic peculiarities. The finding are showed that these reasons, which are the existence of the men-dominated organizational culture, the presence of lack of job satisfaction, and the work-family conflict are existed and confronted women from entering and remaining in engineering occupations.

与男性相比,更喜欢工程领域的女性更少。许多阻碍女性进入工程领域的障碍存在,对其中三种障碍的考试是本研究的目的。从文献综述结果中获得的发现,并基于在土耳其和其他国家进行的相关研究,试图分析女性在进入和留在工程职业中面临的三个障碍:工作中男性主导的组织文化的存在,工作中缺乏工作满意度的存在以及工作与家庭冲突的存在。在本研究的应用部分,通过文献调查的结果,调查了112名毕业于工程领域的女员工。这项研究是在土耳其的伊斯坦布尔市进行的。从参与者的回答中,根据他们的人口特点,试图找出他们对上述三个障碍存在的看法,感受和意见。研究结果表明,男性主导的组织文化的存在、工作满意度的缺乏以及工作与家庭的冲突是女性进入和留在工程职业中所面临的原因。
{"title":"Women Engineering in Turkey: Case of Istanbul","authors":"Havva Çaha,&nbsp;Jarkynay Turgunali","doi":"10.1016/S2212-5671(16)30177-0","DOIUrl":"10.1016/S2212-5671(16)30177-0","url":null,"abstract":"<div><p>There are fewer women prefer the engineering fields compared to men. Many obstacles are existed which suspend women from the engineering, and examinations of three of them is the aim of this study. The obtained findings from the literature review results and based on the related studies held in Turkey and other countries, it has been tried to analyze the three obstacles: the existence of male-dominated organizational culture at work, the existence of the presence of lack of job satisfaction at work, and the existence of the work-family conflicts, that are confronting women in entering and remaining in engineering occupations. In the application part of this research, via the findings from the literature, the survey covers 112 women employees graduated from the engineering domain. The research was done particularly in the city of Istanbul, Turkey. From the answers of the participants, it has been attempted to find out their views, feelings and opinions about the existence of the three barriers are mentioned above, according to their demographic peculiarities. The finding are showed that these reasons, which are the existence of the men-dominated organizational culture, the presence of lack of job satisfaction, and the work-family conflict are existed and confronted women from entering and remaining in engineering occupations.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30177-0","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87555954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Motivation to Adopt Renewable Energy among Generation Y Y世代采用可再生能源的动机
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)00055-1
Abdul Rahman Zahari, Elinda Esa

This study aims to identify the factors that shape the Generation Y to adopt renewable energy. Four independent variables are used i.e. environmental concern, consumer belief, consumer knowledge, and relative advantages of renewable energy. A total of 200 respondents from one of the Malaysian Government-Linked University are used in this current study. Moreover, descriptive, reliability, convergent validity, and discriminant validity using Partial Least Square (PLS) are mainly used to analyse the data. The results indicate that environmental concern and relative advantages of renewable energy have significantly influence the adoption of renewable energy. However, consumer belief and consumer knowledge are insignificant with renewable energy adoption among Generation Y.

这项研究旨在确定影响Y世代采用可再生能源的因素。使用四个自变量,即环境关注、消费者信念、消费者知识和可再生能源的相对优势。目前的研究使用了来自马来西亚政府关联大学之一的200名受访者。此外,主要使用偏最小二乘法(PLS)对数据进行描述性、信度、收敛效度和判别效度分析。结果表明,环境问题和可再生能源的相对优势对可再生能源的采用有显著影响。然而,消费者信念和消费者知识对Y世代采用可再生能源的影响不显著。
{"title":"Motivation to Adopt Renewable Energy among Generation Y","authors":"Abdul Rahman Zahari,&nbsp;Elinda Esa","doi":"10.1016/S2212-5671(16)00055-1","DOIUrl":"10.1016/S2212-5671(16)00055-1","url":null,"abstract":"<div><p>This study aims to identify the factors that shape the Generation Y to adopt renewable energy. Four independent variables are used i.e. environmental concern, consumer belief, consumer knowledge, and relative advantages of renewable energy. A total of 200 respondents from one of the Malaysian Government-Linked University are used in this current study. Moreover, descriptive, reliability, convergent validity, and discriminant validity using Partial Least Square (PLS) are mainly used to analyse the data. The results indicate that environmental concern and relative advantages of renewable energy have significantly influence the adoption of renewable energy. However, consumer belief and consumer knowledge are insignificant with renewable energy adoption among Generation Y.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)00055-1","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87767411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
Preconditions Evaluation in Maritime Clustering Research 海洋集群研究中的前提条件评价
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30337-9
Rasa Viederyte

This paper identifies and codifies the main European Maritime clustering preconditions and obstacles according to their significant features, associated with increase of Productivity, Innovations and Competitiveness. The work systematizes features of preconditions specific to Maritime clustering. These features are combined into constructive groups of preconditions in accordance with the impact of preconditions on the increase of Productivity, Innovations and Competitiveness. The obstacles of Maritime clustering are indicated as barriers on the increase of Productivity, Innovations and Competitiveness.

本文根据其显著特征识别并编纂了欧洲海事集群的主要先决条件和障碍,这些条件和障碍与生产力、创新和竞争力的提高有关。该工作将海事集群特有的先决条件特征系统化。根据前提条件对提高生产力、创新和竞争力的影响,将这些特征组合成建设性的前提条件组。海洋集群发展的障碍主要表现在生产力、创新能力和竞争力的提升上。
{"title":"Preconditions Evaluation in Maritime Clustering Research","authors":"Rasa Viederyte","doi":"10.1016/S2212-5671(16)30337-9","DOIUrl":"10.1016/S2212-5671(16)30337-9","url":null,"abstract":"<div><p>This paper identifies and codifies the main European Maritime clustering preconditions and obstacles according to their significant features, associated with increase of Productivity, Innovations and Competitiveness. The work systematizes features of preconditions specific to Maritime clustering. These features are combined into constructive groups of preconditions in accordance with the impact of preconditions on the increase of Productivity, Innovations and Competitiveness. The obstacles of Maritime clustering are indicated as barriers on the increase of Productivity, Innovations and Competitiveness.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30337-9","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87959683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Customer Voice Retaliation (CVR) Construct Verification: A Rasch Analysis Approach 顾客声音报复(CVR)结构验证:一种Rasch分析方法
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30116-2
Nor Irvoni Mohd Ishar, Rosmimah Mohd Roslin

The study on customer complaining behaviour has received significant attention over the past decades. Generally, customers expect a fair treatment for the investments made in a relationship with the organisation. Hence, perceived unfairness will create an impression that they have been betrayed, and thus motivate them to complain as a way of expressing dissatisfaction. In extreme cases, they might opt for aggressive complaining to compensate unfairness. In this study, the term aggressive complaining will be replaced by customer voice retaliation (CVR). Based on previous literatures, a framework was developed to measure CVR which consist of three constructs. The aim of this study is to verify the construct for a new CVR framework. Rasch analysis was used to examine reliability for both respondents and items. It should give us the list of items that should be included in measuring the CVR constructs. Sample used for the study were 27 for pre-testing, and 66 for the pilot study. Respondents consisted of subscribers who had experienced dissatisfaction, and had to some extent performed complaining behaviour. From the pre-test analysis, item polarity indicates that all items were measuring in the same direction. Similarly, the summary statistic from the pilot study indicated that item reliability and item separation was 0.95 and 4.39 respectively, while for person reliability and person separation was 0.95 and 4.6 respectively. However, the result from the pilot test for model Unidimensionality suggested the existence of a secondary dimension which was a possible contributor to multicollinearity problem. This indicates that items for measuring CVR needs to be reviewed and instrument construct validity call for further refinement.

在过去的几十年里,对顾客投诉行为的研究受到了极大的关注。一般来说,客户期望在与组织建立关系的投资中得到公平对待。因此,感知到的不公平会给他们留下被背叛的印象,从而激发他们抱怨作为表达不满的一种方式。在极端情况下,他们可能会选择积极的抱怨来补偿不公平。在本研究中,侵略性抱怨将被顾客声音报复(CVR)所取代。在前人研究的基础上,构建了一个由三个构念组成的CVR测量框架。本研究的目的是验证一个新的CVR框架的结构。Rasch分析被用来检验被调查者和项目的信度。它应该给我们列出在测量CVR构念时应该包含的项目列表。本研究使用的样本为27个预试样本,66个预试样本。受访者包括那些经历过不满的订阅者,他们在某种程度上有过抱怨行为。从测试前的分析来看,项目极性表明所有的项目都是在同一个方向上测量的。同样,试点研究的汇总统计表明,项目信度和项目分离度分别为0.95和4.39,而人的信度和人的分离度分别为0.95和4.6。然而,模型单维性的先导试验结果表明,二次维的存在可能是多重共线性问题的一个因素。这表明测量CVR的项目需要重新审查,仪器结构的效度需要进一步完善。
{"title":"Customer Voice Retaliation (CVR) Construct Verification: A Rasch Analysis Approach","authors":"Nor Irvoni Mohd Ishar,&nbsp;Rosmimah Mohd Roslin","doi":"10.1016/S2212-5671(16)30116-2","DOIUrl":"10.1016/S2212-5671(16)30116-2","url":null,"abstract":"<div><p>The study on customer complaining behaviour has received significant attention over the past decades. Generally, customers expect a fair treatment for the investments made in a relationship with the organisation. Hence, perceived unfairness will create an impression that they have been betrayed, and thus motivate them to complain as a way of expressing dissatisfaction. In extreme cases, they might opt for aggressive complaining to compensate unfairness. In this study, the term aggressive complaining will be replaced by customer voice retaliation (CVR). Based on previous literatures, a framework was developed to measure CVR which consist of three constructs. The aim of this study is to verify the construct for a new CVR framework. Rasch analysis was used to examine reliability for both respondents and items. It should give us the list of items that should be included in measuring the CVR constructs. Sample used for the study were 27 for pre-testing, and 66 for the pilot study. Respondents consisted of subscribers who had experienced dissatisfaction, and had to some extent performed complaining behaviour. From the pre-test analysis, item polarity indicates that all items were measuring in the same direction. Similarly, the summary statistic from the pilot study indicated that item reliability and item separation was 0.95 and 4.39 respectively, while for person reliability and person separation was 0.95 and 4.6 respectively. However, the result from the pilot test for model Unidimensionality suggested the existence of a secondary dimension which was a possible contributor to multicollinearity problem. This indicates that items for measuring CVR needs to be reviewed and instrument construct validity call for further refinement.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30116-2","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88130754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Pensions After Pension Reforms: A Comparative Analysis of Belarus, Kazakhstan, and Russia 养老金改革后的养老金:白俄罗斯、哈萨克斯坦和俄罗斯的比较分析
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30010-7
Natalia Grishchenko

The pension systems of the post-Soviet space, which had in the background one of the best in the world USSR PAYG (pay-as-you-go) basis, currently continue to evolve and improve. Some of the countries have made major pension changes, while others start their first reforms. How implemented various pension reforms impact on the retirement benefits and wealth of pensioners: pensions, their indexation, pension ages, and life expectancy?

In this article we consider the results of pension reforms on the example of Belarus, Kazakhstan and Russia, which entered three different pension models: PAYG, fully-funded, and mixed, respectively. We found that PAYG pension system is more suitable and beneficial now for pensioners. However, the advantages of other pension models may appear in the future due to demographic and economic reasons.

后苏联地区的养恤金制度在背景上是世界上最好的制度之一,苏联现收现付制目前继续发展和改进。一些国家已经对养老金制度进行了重大改革,而另一些国家则开始了第一次改革。实施的各种养老金改革如何影响养老金领取者的退休福利和财富:养老金、指数化、养老金年龄和预期寿命?在本文中,我们以白俄罗斯、哈萨克斯坦和俄罗斯为例研究养老金改革的结果,这三个国家分别进入了三种不同的养老金模式:现收现付模式、全额基金模式和混合模式。我们发现现收现付的养老金制度现在更适合和有益的养老金领取者。然而,由于人口和经济原因,其他养老金模式的优势可能会在未来出现。
{"title":"Pensions After Pension Reforms: A Comparative Analysis of Belarus, Kazakhstan, and Russia","authors":"Natalia Grishchenko","doi":"10.1016/S2212-5671(16)30010-7","DOIUrl":"10.1016/S2212-5671(16)30010-7","url":null,"abstract":"<div><p>The pension systems of the post-Soviet space, which had in the background one of the best in the world USSR PAYG (pay-as-you-go) basis, currently continue to evolve and improve. Some of the countries have made major pension changes, while others start their first reforms. How implemented various pension reforms impact on the retirement benefits and wealth of pensioners: pensions, their indexation, pension ages, and life expectancy?</p><p>In this article we consider the results of pension reforms on the example of Belarus, Kazakhstan and Russia, which entered three different pension models: PAYG, fully-funded, and mixed, respectively. We found that PAYG pension system is more suitable and beneficial now for pensioners. However, the advantages of other pension models may appear in the future due to demographic and economic reasons.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30010-7","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86586687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Examining the Relationship Between the Balance Sheet Accounts of US Biotechnology, Telecommunications and Transportation Sectors 考察美国生物技术、电信和运输部门资产负债表账户之间的关系
Pub Date : 2016-01-01 DOI: 10.1016/S2212-5671(16)30220-9
Kaya Tokmakcioglu , Oguzhan Ozcelebi , Umut Ugurlu

After the period of financial liberalization, the activities of firms can create signals for financial and macroeconomic environment and the relationship between financial and macroeconomic variables can be captured by firm-based empirical evidence. From this point of, we employ panel least squares method to investigate the interactions between the balance sheets accounts of US firms in biotechnology, telecommunications and transportation sectors. Our results expose that the technology level is not sufficient to promote the activity of firms and their liquidity. It is also revealed that the number of employee positively affects the cash account whereas the property account does not have a significant impact on cash. According to our estimations, we suggest that an optimal empirical framework should be derived to capture the microeconomic origins of macroeconomic developments in terms of effects of total productivity shocks in those sectors.

在金融自由化时期之后,企业的活动可以为金融和宏观经济环境创造信号,金融和宏观经济变量之间的关系可以通过基于企业的经验证据来捕捉。从这一点来看,我们采用面板最小二乘法来调查美国公司在生物技术,电信和运输部门的资产负债表账户之间的相互作用。我们的研究结果表明,技术水平不足以促进企业的活动及其流动性。研究还发现,员工人数对现金账户有正向影响,而财产账户对现金账户没有显著影响。根据我们的估计,我们建议应该推导出一个最佳的经验框架,以捕获宏观经济发展的微观经济根源,即这些部门的总生产率冲击的影响。
{"title":"Examining the Relationship Between the Balance Sheet Accounts of US Biotechnology, Telecommunications and Transportation Sectors","authors":"Kaya Tokmakcioglu ,&nbsp;Oguzhan Ozcelebi ,&nbsp;Umut Ugurlu","doi":"10.1016/S2212-5671(16)30220-9","DOIUrl":"10.1016/S2212-5671(16)30220-9","url":null,"abstract":"<div><p>After the period of financial liberalization, the activities of firms can create signals for financial and macroeconomic environment and the relationship between financial and macroeconomic variables can be captured by firm-based empirical evidence. From this point of, we employ panel least squares method to investigate the interactions between the balance sheets accounts of US firms in biotechnology, telecommunications and transportation sectors. Our results expose that the technology level is not sufficient to promote the activity of firms and their liquidity. It is also revealed that the number of employee positively affects the cash account whereas the property account does not have a significant impact on cash. According to our estimations, we suggest that an optimal empirical framework should be derived to capture the microeconomic origins of macroeconomic developments in terms of effects of total productivity shocks in those sectors.</p></div>","PeriodicalId":101040,"journal":{"name":"Procedia Economics and Finance","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/S2212-5671(16)30220-9","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86713691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Procedia Economics and Finance
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1