Pub Date : 1900-01-01DOI: 10.4172/2169-0286.1000117
N. Fulgence
Peace and security play a vital role in the overall development processes of our nations. Its absence hinders both economic and social political development. Africa’s unending query of opportunities to do away with the rampart abject poverty, will remain illusionary as long as insecurity problems caused by nascent and growing terrorism continues destabilizing ongoing economic or social political development agenda. Here below, we pinpoint factors depicting the incapacity of both nations and regional organizations to thwart escalation of terrorism on the continent.
{"title":"War on Terrorism in Africa: A Task beyond African Regional Organizations","authors":"N. Fulgence","doi":"10.4172/2169-0286.1000117","DOIUrl":"https://doi.org/10.4172/2169-0286.1000117","url":null,"abstract":"Peace and security play a vital role in the overall development processes of our nations. Its absence hinders both economic and social political development. Africa’s unending query of opportunities to do away with the rampart abject poverty, will remain illusionary as long as insecurity problems caused by nascent and growing terrorism continues destabilizing ongoing economic or social political development agenda. Here below, we pinpoint factors depicting the incapacity of both nations and regional organizations to thwart escalation of terrorism on the continent.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"54 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121000944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4172/2169-0286.1000173
A. Emami
This paper aims to examine the effect of marketing-mix and corporate image on brand equity in a Dairy company (Kalleh Co.). The independent variables of the research are the elements of marketing-mix and corporate image while the dependent variable is brand equity. The present work is a survey study that applies cross-sectional data to test the research hypotheses. The results show that distribution channel in Kalleh Co. generates loyalty and awareness to the brand with marginal effects on perceived quality. Besides, the most effective factor on brand awareness is the company distribution channel (place), and every improvement based on price, positively affects all three aspects of the brand equity–loyalty, awareness of the brand and perceived quality.
{"title":"Factors Influencing Brand Equity: A Case Study of Dairy Industry","authors":"A. Emami","doi":"10.4172/2169-0286.1000173","DOIUrl":"https://doi.org/10.4172/2169-0286.1000173","url":null,"abstract":"This paper aims to examine the effect of marketing-mix and corporate image on brand equity in a Dairy company (Kalleh Co.). The independent variables of the research are the elements of marketing-mix and corporate image while the dependent variable is brand equity. The present work is a survey study that applies cross-sectional data to test the research hypotheses. The results show that distribution channel in Kalleh Co. generates loyalty and awareness to the brand with marginal effects on perceived quality. Besides, the most effective factor on brand awareness is the company distribution channel (place), and every improvement based on price, positively affects all three aspects of the brand equity–loyalty, awareness of the brand and perceived quality.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127018506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4172/2169-0286.1000176
Christina Koutra, K. Ali, Suleimanova Ad, Ahmad Shammout
Family run textile businesses are vital in developing countries and especially in Pakistan. However, external and internal environmental influences shape and direct their organizational leadership, which in effect jeopardizes their very existence. An exploratory, qualitative, phenomenological and interpretive study, which was undertaken within a family run textile company to identify the factors influencing leaders, the challenges faced, and opportunities presented, indicated that: a) externally leadership is influenced by inadequate raw materials management, inadequate cost of production, governmental policies, the removal of the WTO’s quota regime, inadequate governmental support, and CSR practices; whilst: b) leadership is internally influenced by inadequate product quality and branding, and human resources structure.
{"title":"Environmental Influences on the Exercise of Leadership in a Family Textiles Business in Pakistan","authors":"Christina Koutra, K. Ali, Suleimanova Ad, Ahmad Shammout","doi":"10.4172/2169-0286.1000176","DOIUrl":"https://doi.org/10.4172/2169-0286.1000176","url":null,"abstract":"Family run textile businesses are vital in developing countries and especially in Pakistan. However, external and internal environmental influences shape and direct their organizational leadership, which in effect jeopardizes their very existence. An exploratory, qualitative, phenomenological and interpretive study, which was undertaken within a family run textile company to identify the factors influencing leaders, the challenges faced, and opportunities presented, indicated that: a) externally leadership is influenced by inadequate raw materials management, inadequate cost of production, governmental policies, the removal of the WTO’s quota regime, inadequate governmental support, and CSR practices; whilst: b) leadership is internally influenced by inadequate product quality and branding, and human resources structure.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134392501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4172/2169-0286.1000188
Adeniran Ao, Fadare So
SERVQUAL model was used to assess passengers’ satisfaction and service quality in the domestic terminal of Murtala Muhammed Airport (MMA2), Lagos, Nigeria. This airport is the only concessioned airport terminal in Nigeria, and it facilitates major domestic air travel in Nigeria. The study adopts primary data collected with questionnaire instrument through purposive sampling technique. One hundred and twenty (120) questionnaires were distributed to domestic passengers in MMA2 and 114 questionnaires were returned valid for data analysis and reporting. The most prioritized airport services were encapsulated in the reliability service quality attribute. The study reveals that there is need to improve the standard of facilities for the physically impaired at the Murtala Muhammed Airport 2 (MMA2). The respondents of MMA2 were satisfied with the reliability service attribute; however, respondents were not satisfied with other service attributes. This might be as a result of the fact that there is high expectation on the quality of service in MMA2 being managed under concession management strategy which is referred to as expectancy disconfirmation model. The respondents were satisfied with the overall level of service quality delivered in MMA2.
{"title":"Assessment of Passengersandrsquo; Satisfaction and Service Quality in Murtala Muhammed Airport (MMA2), Lagos, Nigeria: Application of SERVQUAL Model","authors":"Adeniran Ao, Fadare So","doi":"10.4172/2169-0286.1000188","DOIUrl":"https://doi.org/10.4172/2169-0286.1000188","url":null,"abstract":"SERVQUAL model was used to assess passengers’ satisfaction and service quality in the domestic terminal of Murtala Muhammed Airport (MMA2), Lagos, Nigeria. This airport is the only concessioned airport terminal in Nigeria, and it facilitates major domestic air travel in Nigeria. The study adopts primary data collected with questionnaire instrument through purposive sampling technique. One hundred and twenty (120) questionnaires were distributed to domestic passengers in MMA2 and 114 questionnaires were returned valid for data analysis and reporting. The most prioritized airport services were encapsulated in the reliability service quality attribute. The study reveals that there is need to improve the standard of facilities for the physically impaired at the Murtala Muhammed Airport 2 (MMA2). The respondents of MMA2 were satisfied with the reliability service attribute; however, respondents were not satisfied with other service attributes. This might be as a result of the fact that there is high expectation on the quality of service in MMA2 being managed under concession management strategy which is referred to as expectancy disconfirmation model. The respondents were satisfied with the overall level of service quality delivered in MMA2.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"07 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131330324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.35248/2169-0286.19.8.196
M. Heydari, Zhou Xiaohu, K. Lai, Shuaiwang Wang
In this review, Shaver suggests that social-psychology is essential for the study of enterprise because the creation of a new venture is a truly social enterprise. Social-psychology is the scientific study of the personal and situational elements affecting people social behavior. As psychology concentrates on dependent variables smaller than the person, sociology concentrates on structures and procedure larger than any single individual. Social-psychology investigates the socially meaningful actions of individuals. This research aims to examine four significant areas of theory and research in social-psychology and discuss how each fits into the study of enterprisers activity: cognition, attribution, attitudes, and the self. These topics are included because these are the traditional concerns of social psychologists and are the subject of numerous articles in entrepreneurship. The self, “Who are you” and “How did you get that way,” both “Is” and “does.” In the improvement of our social selves, we must often choose among accuracy and distortion. We need to know our capabilities, but we wish them to be more extensive than what reality offers. This applies when considering if we have the right stuff to start a new venture as well as in networking from the standpoint of social comparison, among others. Specifically, self-efficacy in the enterprisers domain is a replacement for the “Perceived behavioral control” that is part of the theory of planned behavior.
{"title":"Social-Psychology and Situational Elements Affecting Individual Social Behavior","authors":"M. Heydari, Zhou Xiaohu, K. Lai, Shuaiwang Wang","doi":"10.35248/2169-0286.19.8.196","DOIUrl":"https://doi.org/10.35248/2169-0286.19.8.196","url":null,"abstract":"In this review, Shaver suggests that social-psychology is essential for the study of enterprise because the creation of a new venture is a truly social enterprise. Social-psychology is the scientific study of the personal and situational elements affecting people social behavior. As psychology concentrates on dependent variables smaller than the person, sociology concentrates on structures and procedure larger than any single individual. Social-psychology investigates the socially meaningful actions of individuals. This research aims to examine four significant areas of theory and research in social-psychology and discuss how each fits into the study of enterprisers activity: cognition, attribution, attitudes, and the self. These topics are included because these are the traditional concerns of social psychologists and are the subject of numerous articles in entrepreneurship. The self, “Who are you” and “How did you get that way,” both “Is” and “does.” In the improvement of our social selves, we must often choose among accuracy and distortion. We need to know our capabilities, but we wish them to be more extensive than what reality offers. This applies when considering if we have the right stuff to start a new venture as well as in networking from the standpoint of social comparison, among others. Specifically, self-efficacy in the enterprisers domain is a replacement for the “Perceived behavioral control” that is part of the theory of planned behavior.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130578936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4172/2169-0286.1000118
Moustafa Mohamed Said Lamiaa
Purpose: The purpose of this study is to examine the linkage between transformational leadership and the organizational climate for innovation, creativity and creative self-efficacy. Design/Methodology/Approach: Direct guest-contact employees and their immediate supervisors from thirtyeight 5-star hotels in Egypt was targeted. A total of (500) employees and (150) supervisors provided the collected data. A series of statistical analyses were adapted to: (1) Identify the elements of transformational leadership style using a multi-factor leadership questionnaire (MLQ-5X); (2) Examine the consequence of transformational leadership style in fostering a climate for innovation, creativity and creative self-efficacy. Findings: The study revealed that transformational leaders foster an organizational climate for innovation and creativity. Practical implications: The results pointed to mechanisms by which organizations may positively shape such employees' creative self-efficacy views. Leaders are likely to foster favorable conditions for the creative self-efficacy such as: verbally persuade employees that could be creative and personally demonstrate and instruct their employees on creativity-relevant skills. This could be achieved by provision of hands-on opportunities to apply these skills. Hospitality leaders need to organize effective training initiatives to develop their subordinates' creative selfefficacy and provide employees with the relevant details of the tasks assigned to them. A larger and more diverse sample is recommended for future research. Originality/value: This study will add to the existing literature and managerial practices in several ways. The main contribution of the present research is investigating the applicability of the transformational leadership within the Egyptian hotels. Also, this research introduces a positive expectation of the transformational leadership on the innovation and creative climate in Egyptian hotels. Third, this research present transformational leadership style as a mechanism to promote innovation and creativity climate among employees.
{"title":"Fostering a Climate for Innovation, Creativity and Self-efficacy through Transformational Leadership in the Egyptian Hospitality Industry","authors":"Moustafa Mohamed Said Lamiaa","doi":"10.4172/2169-0286.1000118","DOIUrl":"https://doi.org/10.4172/2169-0286.1000118","url":null,"abstract":"Purpose: The purpose of this study is to examine the linkage between transformational leadership and the organizational climate for innovation, creativity and creative self-efficacy. Design/Methodology/Approach: Direct guest-contact employees and their immediate supervisors from thirtyeight 5-star hotels in Egypt was targeted. A total of (500) employees and (150) supervisors provided the collected data. A series of statistical analyses were adapted to: (1) Identify the elements of transformational leadership style using a multi-factor leadership questionnaire (MLQ-5X); (2) Examine the consequence of transformational leadership style in fostering a climate for innovation, creativity and creative self-efficacy. Findings: The study revealed that transformational leaders foster an organizational climate for innovation and creativity. Practical implications: The results pointed to mechanisms by which organizations may positively shape such employees' creative self-efficacy views. Leaders are likely to foster favorable conditions for the creative self-efficacy such as: verbally persuade employees that could be creative and personally demonstrate and instruct their employees on creativity-relevant skills. This could be achieved by provision of hands-on opportunities to apply these skills. Hospitality leaders need to organize effective training initiatives to develop their subordinates' creative selfefficacy and provide employees with the relevant details of the tasks assigned to them. A larger and more diverse sample is recommended for future research. Originality/value: This study will add to the existing literature and managerial practices in several ways. The main contribution of the present research is investigating the applicability of the transformational leadership within the Egyptian hotels. Also, this research introduces a positive expectation of the transformational leadership on the innovation and creative climate in Egyptian hotels. Third, this research present transformational leadership style as a mechanism to promote innovation and creativity climate among employees.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"2016 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130630039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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