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The crucial role of explainable artificial intelligence (XAI) in improving health care management. 可解释人工智能(XAI)在改善医疗保健管理中的关键作用。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-09-30 DOI: 10.1007/s10729-025-09720-y
Arne Johannssen, Nataliya Chukhrova

This current opinion explores the transformative potential of explainable artificial intelligence (XAI) for health care management systems. While AI has already demonstrated substantial benefits in clinical decision-making, operational efficiency and patient outcomes, its adoption is often hindered by the lack of transparency in AI-driven decision-making. XAI bridges this gap by providing interpretability, thereby increasing trust between policy-makers, clinicians, administrators and patients. However, despite promising examples, the explicit integration of XAI remains underexplored in health care management research. This current opinion therefore aims to emphasize the crucial role of XAI in improving health care management and to position it as an important topic for advancing the field, with Health Care Management Science (HCMS) playing a leadership role in fostering this development.

当前的观点探讨了可解释人工智能(XAI)在医疗保健管理系统中的变革潜力。虽然人工智能在临床决策、操作效率和患者治疗方面已经证明了巨大的好处,但人工智能驱动的决策缺乏透明度,往往阻碍了人工智能的采用。XAI通过提供可解释性弥补了这一差距,从而增加了决策者、临床医生、管理人员和患者之间的信任。然而,尽管有一些有希望的例子,在医疗保健管理研究中,XAI的明确整合仍然没有得到充分的探索。因此,当前的观点旨在强调XAI在改善医疗保健管理方面的关键作用,并将其定位为推进该领域的重要课题,而医疗保健管理科学(HCMS)在促进这一发展方面发挥着领导作用。
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引用次数: 0
Looking for the crystal ball in unscheduled care: a systematic literature review of the forecasting process. 在计划外护理中寻找水晶球:预测过程的系统文献综述。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-05-23 DOI: 10.1007/s10729-025-09711-z
Mingzhe Shi, Bahman Rostami-Tabar, Daniel Gartner

The ability to accurately forecast unscheduled care needs is of paramount importance for decision making in healthcare operations, ensuring a continuous and high-quality level of care. In this work, we provide a literature review of 156 research articles of forecasting applications with special focus on care services that are not scheduled in advance such as emergency departments. Our paper presents two key contributions. Firstly, we propose a novel framework designed to characterize the application of forecasting process across various unplanned healthcare services. Our taxonomy facilitates the detection, decomposition, and categorization of forecasting processes, enhancing the understanding of their deployment in different unscheduled care settings. Secondly, we conduct a comprehensive literature review based on a systematic search, critically analyzing the state of forecasting research in unscheduled care services and identifying key research gaps. We explore forecasting problems in depth, examining their purpose, the various methodologies used, the rigor used in generating and evaluating forecasts, and the reproducibility of results, all within the context of the proposed framework. By consolidating the current state of the art, this paper provides valuable insights to both healthcare professionals and academics regarding the effective application of forecasting in unscheduled care services. Finally, it serves as a roadmap for identifying major research gaps and outlines an agenda for future investigations.

准确预测计划外护理需求的能力对于医疗保健业务中的决策至关重要,从而确保持续和高质量的护理水平。在这项工作中,我们对156篇关于预测应用的研究文章进行了文献综述,特别关注于未提前安排的护理服务,如急诊科。我们的论文提出了两个关键贡献。首先,我们提出了一个新的框架,旨在描述预测过程在各种计划外医疗服务中的应用。我们的分类法促进了预测过程的检测、分解和分类,增强了对它们在不同的计划外护理环境中部署的理解。其次,我们在系统检索的基础上进行了全面的文献综述,批判性地分析了计划外护理服务预测研究的现状,并找出了主要的研究空白。我们深入探讨预测问题,检查其目的,使用的各种方法,在生成和评估预测时使用的严谨性,以及结果的可重复性,所有这些都在拟议框架的范围内。通过整合当前的艺术状态,本文为医疗保健专业人员和学者提供了关于在计划外护理服务中有效应用预测的宝贵见解。最后,它作为确定主要研究差距的路线图,并概述了未来调查的议程。
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引用次数: 0
Enhancing patient accessibility of primary care: the redesign of Italian territorial medicine. 提高病人获得初级保健的机会:意大利领土医学的重新设计。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-10-04 DOI: 10.1007/s10729-025-09721-x
Antonio Diglio, Chiara Morlotti, Giuseppe Bruno, Mattia Cattaneo, Stefano Paleari, Carmela Piccolo

Ensuring widespread accessibility of healthcare services is a crucial policy objective. Accordingly, the Italian National Recovery and Resilience Plan (NRRP) has prioritized territorial medicine, channeling post-pandemic investments toward the restructuring of primary care services. A notable change is the establishment of Community Healthcare Centers (CHCs). This paper investigates how CHCs contribute to the accessibility of healthcare in urban and rural areas. By leveraging a comprehensive dataset of general practitioners' availability and estimating future demand-and-supply scenarios, we examine the impact of CHCs under two different capacity allocation strategies. Strategy 1-Capacity expansion-involves allocating additional service hours of general practitioners to CHCs in order to maximize accessibility. Strategy 2-Capacity redistribution-accounts for the persistent shortage of healthcare professionals faced by Italy in the recent years by reallocating a portion of general practitioners' current services from their existing workplace locations to CHCs. Our results indicate that CHCs have the potential to maintain current accessibility levels and also enhance them in the years to come. Moreover, we demonstrate that simply redistributing the current capacity can improve future accessibility. Finally, we show that a mix of the capacity expansion and redistribution strategies (Strategy 3) can maximize accessibility in the future, limiting the need for new professional staff.

确保广泛获得保健服务是一项重要的政策目标。因此,意大利国家恢复和复原力计划(nrp)优先考虑地方医疗,将大流行后的投资用于初级保健服务的重组。一个显著的变化是建立了社区卫生保健中心(CHCs)。本文调查了CHCs如何促进城市和农村地区医疗保健的可及性。通过利用全科医生可用性的综合数据集并估计未来的需求和供应情景,我们研究了两种不同容量分配策略下CHCs的影响。策略1——容量扩展——包括分配全科医生到CHCs的额外服务时间,以最大限度地提高可及性。战略2——能力再分配——通过将部分全科医生目前的服务从他们现有的工作地点重新分配到CHCs,来解决意大利近年来面临的医疗保健专业人员持续短缺的问题。我们的研究结果表明,CHCs有可能保持当前的可达性水平,并在未来几年提高可达性水平。此外,我们证明了简单地重新分配当前容量可以改善未来的可达性。最后,我们表明,容量扩张和再分配策略(策略3)的组合可以最大限度地提高未来的可达性,限制对新的专业人员的需求。
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引用次数: 0
Innovations in early detection of chronic non-communicable diseases among adolescents through an easy-to-Use AutoML paradigm. 通过易于使用的AutoML模式在青少年慢性非传染性疾病的早期检测方面进行创新。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-08-28 DOI: 10.1007/s10729-025-09718-6
Nevena Rankovic, Dragica Rankovic, Igor Lukic

In this research, we present an interpretable AutoML approach for the early diagnosis of hypertension and hyperinsulinemia among adolescents, conditions that are critical to identify during these formative years due to their requirement for lifelong care and monitoring. The dataset, collected from 2019 to 2022 by Serbia's Healthcare Center through an observational cross-sectional study, posed challenges common to medical datasets, including imbalances, data scarcity, and a need for transparent, explainable predictive models. To counter these issues, we utilized three AutoML frameworks - AutoGluon, H2O, and MLJAR - in conjunction with a Tabular Variational Autoencoder (TVAE) to synthetically augment the data points, Prinicipal Component Analysis (PCA) for dimensionality reduction, and SHapley Additive exPlanations (SHAP) and Permutation feature importance analyses to extract insights from the results. AutoGluon outperformed the others on the original dataset, delivering better results with weighted ensemble models for both conditions under a 12-minute budget-time constraint and maintaining all evaluation metrics below a 4% threshold, all without the need for further scaling or calibration in the experimental setup. Our research underscores the broad applicability of the current AutoML paradigm, highlighting its particular benefits for the healthcare domain and diagnostics, where such advanced tools can enhance patient care.

在这项研究中,我们提出了一种可解释的AutoML方法,用于青少年高血压和高胰岛素血症的早期诊断,由于他们需要终身护理和监测,在这些形成时期识别这些疾病至关重要。该数据集由塞尔维亚医疗保健中心通过一项观察性横断面研究从2019年至2022年收集,提出了医疗数据集常见的挑战,包括不平衡、数据稀缺以及对透明、可解释的预测模型的需求。为了解决这些问题,我们使用了三个AutoML框架——AutoGluon、H2O和MLJAR——结合一个表变分自编码器(TVAE)来综合增加数据点,主成分分析(PCA)用于降维,SHapley加性解释(SHAP)和排列特征重要性分析来从结果中提取见解。AutoGluon在原始数据集上的表现优于其他工具,在12分钟的预算时间限制下,通过加权集成模型在两种条件下提供了更好的结果,并将所有评估指标保持在4%以下的阈值,所有这些都不需要在实验设置中进一步缩放或校准。我们的研究强调了当前AutoML范式的广泛适用性,强调了其对医疗保健领域和诊断的特殊好处,这些先进的工具可以增强患者护理。
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引用次数: 0
A two-phase method for layout optimization: The case of a referral cancer center in Latin America. 布局优化的两阶段方法:以拉丁美洲转诊癌症中心为例。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-05-23 DOI: 10.1007/s10729-025-09710-0
Anderson Coutinho, Rafael Morais, Anand Subramanian, Matheus Silva, Oscar Porto, Luciano Costa

This work proposes a two-phase approach for optimizing the layout of a referral cancer center in Latin America, which results from a collaboration between a university, in Brazil, and a consultancy company. The objective of the problem is to minimize the total transportation cost of patients, medical/non-medical staff, materials, and equipment. In the first phase, an integer programming model is used to assign departments to floors in such a way that the vertical transportation cost between departments is reduced. In the second phase, a heuristic method is employed to determine the layout of the blocks across a given floor, when applicable, while minimizing the transportation cost within the floor. Process mining is employed to gather data associated with the movement flow between rooms and departments within the unit. The developed approach was used by the managers of the cancer center to help design a new hospital building, and the layout produced by the optimization procedure was compared with the initial layout originally built by the architects of the hospital. The results obtained demonstrate that our method was capable of significantly reducing both vertical ( - 19.7 % ) and horizontal ( - 22.7 % ) transportation costs within the hospital.

这项工作提出了一种两阶段的方法来优化拉丁美洲转诊癌症中心的布局,这是巴西一所大学和一家咨询公司合作的结果。该问题的目标是最小化患者、医疗/非医疗人员、材料和设备的总运输成本。在第一阶段,使用整数规划模型将部门分配到楼层,从而降低部门之间的垂直运输成本。在第二阶段,在适用的情况下,采用启发式方法确定给定楼层的街区布局,同时使楼层内的运输成本最小化。流程挖掘用于收集与单元内房间和部门之间的移动流相关的数据。癌症中心的管理人员使用开发的方法来帮助设计新的医院建筑,并将优化过程产生的布局与医院建筑师最初构建的初始布局进行比较。结果表明,我们的方法能够显著降低医院内部的垂直(- 19.7%)和水平(- 22.7%)运输成本。
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引用次数: 0
Measuring the effect of deprivation on primary health care performance using data envelopment analysis and Malmquist Indices. 利用数据包络分析和Malmquist指数测量剥夺对初级卫生保健绩效的影响。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-06-07 DOI: 10.1007/s10729-025-09715-9
Holly Bea Merelie, Carla Alexandra Filipe Amado, Sérgio Pereira Dos Santos

Life expectancy is typically shorter in areas with higher deprivation, highlighting the need for policymakers and health care managers to focus on reducing health inequalities through efficient and effective care. This study aims to assess the impact of deprivation on primary health care performance using data from the National Health Service (NHS) in England. Two methods are applied: Data Envelopment Analysis (DEA) to evaluate the performance of 188 Clinical Commissioning Groups (CCGs), whose duties were recently taken on by the new Integrated Care Systems (ICSs), and the Malmquist Index (MI) to assess deprivation's effect on performance. The DEA results reveal significant variation among CCGs in equity, efficiency, and effectiveness, indicating substantial room for improvement. The MI results show that while CCGs in more deprived areas had more resources per capita and higher efficiency, they were generally less effective than those in less deprived areas. This emphasizes the need to enhance health and social policies to address persistent health inequalities due to deprivation, a critical challenge for the new ICSs. This study illustrates how DEA and the MI can support policymakers and managers in this effort.

在贫困程度较高的地区,预期寿命通常较短,这突出表明,决策者和卫生保健管理人员需要通过高效和有效的护理,把重点放在减少卫生不平等上。本研究旨在利用英国国民健康服务(NHS)的数据评估剥夺对初级卫生保健绩效的影响。采用了两种方法:数据包络分析(DEA)评估188个临床委托小组(ccg)的绩效,这些小组的职责最近由新的综合护理系统(ics)承担,以及马尔姆奎斯特指数(MI)评估剥夺对绩效的影响。DEA结果显示ccg在公平、效率和有效性方面存在显著差异,表明有很大的改进空间。MI结果表明,虽然较贫困地区ccg的人均资源和效率较高,但其总体效果低于较贫困地区。这强调需要加强保健和社会政策,以解决由于贫困造成的持续存在的保健不平等问题,这是新的社会保险制度面临的一个重大挑战。本研究说明了DEA和MI如何支持决策者和管理者在这方面的努力。
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引用次数: 0
Data in ambulatory care logistics: What modelers need and what practice can offer. 门诊护理物流中的数据:建模者需要什么,实践可以提供什么。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-06-04 DOI: 10.1007/s10729-025-09714-w
Anne Zander, Melanie Reuter-Oppermann

Ambulatory care facilities play a critical role in many healthcare systems worldwide. To ensure efficient care provision, we must match care demand with care supply. To support provider decision-making, this article reviews Operations Research planning problems, the corresponding planning and control decisions that must be made when opening up or running an ambulatory care facility, and their data requirements. We give an overview of demand and supply-related data that an ambulatory care facility can collect and comment on the consequences for decision-making if some of that data is missing. We briefly discuss three healthcare systems and their influence on data collection and decision-making. We also take a closer look at several real-world appointment data sets and their usefulness for planning decisions. In addition, we discuss model implementation barriers and give recommendations for modelers and practitioners to bridge the gap between theory and practice. Finally, we present future research directions for Operations Research in ambulatory care.

门诊护理设施在全球许多医疗保健系统中发挥着关键作用。为了确保有效的护理服务,我们必须使护理需求与护理供应相匹配。为了支持提供者的决策,本文回顾了运筹学规划问题,在开设或运营门诊护理设施时必须做出的相应计划和控制决策,以及它们的数据需求。我们给出了需求和供应相关数据的概述,一个流动护理机构可以收集和评论的后果决策,如果一些数据丢失。我们简要地讨论了三个医疗保健系统及其对数据收集和决策的影响。我们还仔细研究了几个真实世界的约会数据集及其对规划决策的有用性。此外,我们还讨论了模型实现的障碍,并为建模者和实践者提供建议,以弥合理论与实践之间的差距。最后,展望运筹学在门诊医疗中的未来研究方向。
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引用次数: 0
A change-point method for multi-lead electrocardiogram monitoring using weighted multivariate functional principal component analysis. 基于加权多元功能主成分分析的多导联心电图监测变点方法。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-06-04 DOI: 10.1007/s10729-025-09712-y
Hesam Hafezalseheh, Mohammad Fathian, Rassoul Noorossana, Yaser Zerehsaz, Kamran Heidari

Cardiovascular diseases (CVDs) are one of the primary reasons for death worldwide. These diseases often occur due to the occlusion of coronary arteries, thereby leading to insufficient blood and oxygen supply that damages cardiac muscle cells. Electrocardiogram (ECG) signals which reflect heart electrical activity are being used for diagnosing various cardiac diseases. Typically, a standard ECG consists of 12 channels referred to as leads which enable practitioners to monitor heartbeats through different channels where each heartbeat lasts approximately 600 ms. The majority of studies focus on the classification and early diagnosis of arrhythmias. Although the current studies on change-point methods have acquired massive accuracy in detecting potential shifts during a multi-channel process, they lack flexibility in manually assigning more weights to the channels, which are of more importance for experts. This could be addressed by implementing the weighted multivariate functional principal component analysis (WMFPCA). The objective of this study is to develop a novel change-point detection method to monitor long-term cardiovascular treatment. A third-order tensor structure was employed to represent the 12-lead ECG data in three dimensions (beats × samples × leads). Exploiting intra-beat, inter-beat, and inter-lead correlations along with channel significance in the third-order tensor, the WMFPCA is incorporated into Hotelling's T 2 statistic to construct monitoring schemes. Simulation results show that the proposed approach outperforms the existing methods in monitoring multi-channel processes. Finally, applying the suggested model on a real-world dataset containing Myocardial Infarction (MI) subjects verifies the model.

心血管疾病(cvd)是全球死亡的主要原因之一。这些疾病的发生往往是由于冠状动脉闭塞,从而导致血液和氧气供应不足,损害心肌细胞。反映心脏电活动的心电图(ECG)信号被用于诊断各种心脏疾病。通常,标准心电图由12个通道组成,这些通道被称为导联,使医生能够通过不同的通道监测心跳,每次心跳持续约600毫秒。大多数研究集中在心律失常的分类和早期诊断上。虽然目前对变化点方法的研究在检测多通道过程中的潜在位移方面取得了很大的准确性,但在手动分配更多权重给通道方面缺乏灵活性,这对专家来说更为重要。这可以通过实现加权多元功能主成分分析(WMFPCA)来解决。本研究的目的是开发一种新的变化点检测方法来监测长期心血管治疗。采用三阶张量结构对12导联心电数据进行三维(心跳×采样×导联)表示。利用拍内、拍间和导联间的相关性以及三阶张量中的信道显著性,将WMFPCA纳入Hotelling的t2统计量以构建监测方案。仿真结果表明,该方法在多通道过程监控方面优于现有方法。最后,将建议的模型应用于包含心肌梗死(MI)受试者的真实数据集上验证模型。
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引用次数: 0
Fair allocation strategies for opioid settlements. 阿片类药物解决方案的公平分配策略。
IF 2 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 Epub Date: 2025-08-07 DOI: 10.1007/s10729-025-09716-8
Qiushi Chen, Robert Newton, Paul Griffin

Multi-billion-dollar opioid settlement agreements have been reached with pharmaceutical manufacturers and distributors to address their liability in contributing to the opioid epidemic in the United States. These agreements stipulate that within the state, the settlement funds must be directly allocated to local government (e.g., counties) and used for abatement activities to remediate the harm of the opioid epidemic in communities. This naturally leads to an important question of how the funds should be distributed to meet the diverse needs of the counties consistently across all counties to be deemed fair. Although there exist various definitions of fairness in the literature, it remains unclear how to empirically quantify the fairness of settlement allocation based on data, which is crucial for developing evidence-based allocation policies. To fill this gap, we define two allocation fairness measures, deviation and maximum regret, and formulate the fair settlement allocation as convex optimization problems. To further enhance the interpretability of the allocation policies, we restrict the allocation to a weighted sum of the given empirical metrics. We apply our analytical framework in a case study of the settlement allocation in Pennsylvania using real-world empirical metrics. We identify the frontiers of the non-dominated allocation policies between min-deviation and minimax-regret allocations, which dominate all alpha fairness-based and formula-based allocation policies. All allocation policies show lower fairness (with higher deviation or maximum regret) in counties that are rural, low-income, and with lower-ranking health factors. The price of interpretability is more significant in terms of maximum regret compared with deviation.

与药品制造商和分销商达成了数十亿美元的阿片类药物和解协议,以解决他们在助长美国阿片类药物流行方面的责任。这些协议规定,在州内,安置资金必须直接分配给地方政府(例如县),并用于减少活动,以纠正社区中阿片类药物流行的危害。这自然导致了一个重要的问题,即资金应该如何分配,以在所有被认为公平的县之间一致地满足县的不同需求。虽然文献中对公平的定义多种多样,但如何基于数据实证量化住区分配的公平性,对于制定循证分配政策至关重要,目前尚不明确。为了填补这一空白,我们定义了两个分配公平度量:偏差和最大遗憾,并将公平结算分配表述为凸优化问题。为了进一步提高分配政策的可解释性,我们将分配限制为给定经验指标的加权和。我们将我们的分析框架应用于宾夕法尼亚州使用现实世界经验指标的定居点分配案例研究。我们确定了最小偏差分配和最大遗憾分配之间的非支配分配策略的边界,它们支配所有基于公平和基于公式的分配策略。在农村、低收入和健康因素排名较低的县,所有分配政策的公平性都较低(偏差较大或遗憾最大)。就最大后悔而言,可解释性的代价比偏差更为显著。
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引用次数: 0
Reinforcement learning for healthcare operations management: methodological framework, recent developments, and future research directions. 用于医疗运营管理的强化学习:方法框架、最新发展和未来研究方向。
IF 2.3 3区 医学 Q2 HEALTH POLICY & SERVICES Pub Date : 2025-06-01 Epub Date: 2025-04-09 DOI: 10.1007/s10729-025-09699-6
Qihao Wu, Jiangxue Han, Yimo Yan, Yong-Hong Kuo, Zuo-Jun Max Shen

With the advancement in computing power and data science techniques, reinforcement learning (RL) has emerged as a powerful tool for decision-making problems in complex systems. In recent years, the research on RL for healthcare operations has grown rapidly. Especially during the COVID-19 pandemic, RL has played a critical role in optimizing decisions with greater degrees of uncertainty. RL for healthcare applications has been an exciting topic across multiple disciplines, including operations research, operations management, healthcare systems engineering, and data science. This review paper first provides a tutorial on the overall framework of RL, including its key components, training models, and approximators. Then, we present the recent advances of RL in the domain of healthcare operations management (HOM) and analyze the current trends. Our paper concludes by presenting existing challenges and future directions for RL in HOM.

随着计算能力和数据科学技术的进步,强化学习(RL)已成为解决复杂系统决策问题的有力工具。近年来,针对医疗运营的强化学习研究发展迅速。特别是在 COVID-19 大流行期间,RL 在优化具有更大不确定性的决策方面发挥了至关重要的作用。RL 在医疗保健领域的应用一直是一个令人兴奋的话题,它横跨多个学科,包括运筹学、运筹管理、医疗保健系统工程和数据科学。本综述论文首先介绍了 RL 的整体框架,包括其关键组件、训练模型和近似值。然后,我们介绍了 RL 在医疗运营管理 (HOM) 领域的最新进展,并分析了当前的发展趋势。最后,我们介绍了 RL 在 HOM 中的现有挑战和未来发展方向。
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引用次数: 0
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Health Care Management Science
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