{"title":"‘Pas d’hospitalité’: Derrida and the study of hospitality in higher education","authors":"N. Hemmington, A. Gibbons","doi":"10.1386/HOSP.7.2.115_1","DOIUrl":"https://doi.org/10.1386/HOSP.7.2.115_1","url":null,"abstract":"","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86418688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Something strange is going on in New Zealand’s hospitality industry. While the sector is booming (with tourism bringing in 34.7 billion dollars in 2016 and driving record growth in hospitality jobs and hotel building), New Zealanders seem to remain unconvinced about the legitimacy of hospitality as industry and as a career choice. At a time when there are thousands of new jobs being created in hospitality, why does it remain a “dummy subject” in schools? Why do so many parents ‘get the hint’ and hope their kids do anything other than hospitality work? In the 1950s the New Zealand tourism sector was known as the ‘Cinderella of industries’, underfunded, of “doubtful value” and home to poor quality jobs. This paper argues New Zealand hospitality is the modern Cinderella industry and is burdened by three historical legacies, which are affecting our ability to maximise the current opportunities in hospitality, and threaten a sustainable future for the sector: distrust, disdain and the legacy of neo-liberal reform.
{"title":"Too close to servility? Why is hospitality in New Zealand still a ‘Cinderella’ industry?","authors":"David Williamson","doi":"10.1386/HOSP.7.2.203_7","DOIUrl":"https://doi.org/10.1386/HOSP.7.2.203_7","url":null,"abstract":"Something strange is going on in New Zealand’s hospitality industry. While the sector is booming (with tourism bringing in 34.7 billion dollars in 2016 and driving record growth in hospitality jobs and hotel building), New Zealanders seem to remain unconvinced about the legitimacy of hospitality as industry and as a career choice. At a time when there are thousands of new jobs being created in hospitality, why does it remain a “dummy subject” in schools? Why do so many parents ‘get the hint’ and hope their kids do anything other than hospitality work? In the 1950s the New Zealand tourism sector was known as the ‘Cinderella of industries’, underfunded, of “doubtful value” and home to poor quality jobs. This paper argues New Zealand hospitality is the modern Cinderella industry and is burdened by three historical legacies, which are affecting our ability to maximise the current opportunities in hospitality, and threaten a sustainable future for the sector: distrust, disdain and the legacy of neo-liberal reform.","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74991986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Munasinghe, N. Hemmington, H. Schänzel, Jill Poulston, T. Fernando
{"title":"Hospitality: Ideologies, characteristics and conditionality in Theravada Buddhism and Western philosophy","authors":"S. Munasinghe, N. Hemmington, H. Schänzel, Jill Poulston, T. Fernando","doi":"10.1386/HOSP.7.2.157_1","DOIUrl":"https://doi.org/10.1386/HOSP.7.2.157_1","url":null,"abstract":"","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81721926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"‘Getting milk from the chicken’: Hospitality and hospitableness in Bulgaria’s mass tourism resorts","authors":"Carla Bethmann","doi":"10.1386/HOSP.7.1.19_1","DOIUrl":"https://doi.org/10.1386/HOSP.7.1.19_1","url":null,"abstract":"","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86548248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Iselin Bore, C. Rutherford, S. Glasgow, Babak Taheri, J. Antony
This study is a systematic review of the literature on eWOM in hotels. Previous reviews of eWOM specific to the hotel and hospitality context have documented the state of research in the field but can be considered outdated with the literature almost doubling since 2011. Emergent themes in the literature therefore need to be considered for us to identify gaps in knowledge and provide researchers opportunities for future study. Using systematic searches of articles published between 2000 and 2015, 45 journal articles were selected for the review beginning in 2008. Our findings indicate 8 research themes: 1) Motivations for contributing eWOM, 2) Motivations for reading eWOM, 3) Platforms used to facilitate eWOM, 4) ‘Big data’ analytics of eWOM, 5) Impact of eWOM on consumer behaviour, 6) Impact on hotel performance, 7) Hotel responses to eWOM, 8) Consumer cultural differences. We culminate these findings to provide a thematic framework of eWOM research in the hotel and hospitality industry, mapping the research relationships that have been established. We then provide areas for future researchers to develop.
{"title":"A systematic literature review on eWOM in the hotel industry: Current trends and suggestions for future research","authors":"Iselin Bore, C. Rutherford, S. Glasgow, Babak Taheri, J. Antony","doi":"10.1386/HOSP.7.1.63_1","DOIUrl":"https://doi.org/10.1386/HOSP.7.1.63_1","url":null,"abstract":"This study is a systematic review of the literature on eWOM in hotels. Previous reviews of eWOM specific to the hotel and hospitality context have documented the state of research in the field but can be considered outdated with the literature almost doubling since 2011. Emergent themes in the literature therefore need to be considered for us to identify gaps in knowledge and provide researchers opportunities for future study. Using systematic searches of articles published between 2000 and 2015, 45 journal articles were selected for the review beginning in 2008. Our findings indicate 8 research themes: 1) Motivations for contributing eWOM, 2) Motivations for reading eWOM, 3) Platforms used to facilitate eWOM, 4) ‘Big data’ analytics of eWOM, 5) Impact of eWOM on consumer behaviour, 6) Impact on hotel performance, 7) Hotel responses to eWOM, 8) Consumer cultural differences. We culminate these findings to provide a thematic framework of eWOM research in the hotel and hospitality industry, mapping the research relationships that have been established. We then provide areas for future researchers to develop.","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74136558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Around the table: Food and eating practices in children’s residential centres in Ireland","authors":"D. Byrne","doi":"10.1386/hosp.6.3.257_1","DOIUrl":"https://doi.org/10.1386/hosp.6.3.257_1","url":null,"abstract":"","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87204168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emotions and affects at work on Northern Lights tours","authors":"Bente Heimtun","doi":"10.1386/HOSP.6.3.223_1","DOIUrl":"https://doi.org/10.1386/HOSP.6.3.223_1","url":null,"abstract":"","PeriodicalId":13033,"journal":{"name":"Hospital medicine","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78828292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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