Pub Date : 2014-11-14DOI: 10.1108/ILDS-07-2014-0032
Mike McGrath
Purpose – This paper aims to review the current LIS literature for document supply and related topics. Design/methodology/approach – The paper is based on the scanning of about 150 journals, reports and websites, blogs etc. Findings – Of great interest this quarter are two studies on journal half-lives which impact on the embargo length debate. Also a study that shows a decline in the free accessibility of journal articles. More on patron-driven acquisition and Big Deals. Originality/value – This is the only regular review of the literature that focuses on document supply and related issues.
{"title":"Interlending and document supply: a review of the recent literature: No 87","authors":"Mike McGrath","doi":"10.1108/ILDS-07-2014-0032","DOIUrl":"https://doi.org/10.1108/ILDS-07-2014-0032","url":null,"abstract":"Purpose – This paper aims to review the current LIS literature for document supply and related topics. Design/methodology/approach – The paper is based on the scanning of about 150 journals, reports and websites, blogs etc. Findings – Of great interest this quarter are two studies on journal half-lives which impact on the embargo length debate. Also a study that shows a decline in the free accessibility of journal articles. More on patron-driven acquisition and Big Deals. Originality/value – This is the only regular review of the literature that focuses on document supply and related issues.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131994534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0004
D. Forro
Purpose – This study aims to evaluate and report on the challenges faced by a multinational academic library consortium with a heterogeneous membership and widely varying collection resources. Design/methodology/approach – The author uses a case study approach based on direct experience obtained with coordinating the word of such a consortium, from its nascent stages to its fully functional present-day form. Findings – Coordinating the work of an academic library consortium that spans the globe presents challenges such as an inability to set a meeting time – and place – that is agreeable to all and copyright laws that vary from one country to the next. Cataloging practices may affect the system’s ability to select an appropriate supplier based on reported journal holdings, but this problem is easily solved by a careful review of local practices and the system’s search algorithms. Originality/value – This article is of interest to anyone involved in a library consortium, regardless of its geographic bounda...
{"title":"Tyranny of distance: the challenges of coordinating a multinational consortium","authors":"D. Forro","doi":"10.1108/ILDS-01-2014-0004","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0004","url":null,"abstract":"Purpose – This study aims to evaluate and report on the challenges faced by a multinational academic library consortium with a heterogeneous membership and widely varying collection resources. Design/methodology/approach – The author uses a case study approach based on direct experience obtained with coordinating the word of such a consortium, from its nascent stages to its fully functional present-day form. Findings – Coordinating the work of an academic library consortium that spans the globe presents challenges such as an inability to set a meeting time – and place – that is agreeable to all and copyright laws that vary from one country to the next. Cataloging practices may affect the system’s ability to select an appropriate supplier based on reported journal holdings, but this problem is easily solved by a careful review of local practices and the system’s search algorithms. Originality/value – This article is of interest to anyone involved in a library consortium, regardless of its geographic bounda...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"172 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122562278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0006
Xiaoxia Yao, Lijun Zeng, Qiang Zhu
Purpose – This paper aims to report on the methodology and findings of the China Academic Library and Information System (CALIS) Model Member Libraries (MML) plan which evaluated the success of interlibrary loan and document delivery (ILL/DD) services among 71 CALIS member libraries. Design/methodology/approach – CALIS constructed an evaluation instrument consisting of a set of primary and secondary performance indicators, which were used to assess participating libraries in a number of areas such as the number of bibliographic holdings contributed to the union catalog, the number of qualified professional staff dedicated to ILL/DD, the amount of training provided for library staff and end-users, request volume, fill rate, turnaround time and user satisfaction. Findings – CALIS has implemented the evaluation with the purpose of better understanding ILL/DD service among its member libraries. The evaluation has achieved the expected targets and improved service performance as originally planned. The perform...
{"title":"Evaluating CALIS interlibrary loan and document delivery: the MML plan","authors":"Xiaoxia Yao, Lijun Zeng, Qiang Zhu","doi":"10.1108/ILDS-01-2014-0006","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0006","url":null,"abstract":"Purpose – This paper aims to report on the methodology and findings of the China Academic Library and Information System (CALIS) Model Member Libraries (MML) plan which evaluated the success of interlibrary loan and document delivery (ILL/DD) services among 71 CALIS member libraries. Design/methodology/approach – CALIS constructed an evaluation instrument consisting of a set of primary and secondary performance indicators, which were used to assess participating libraries in a number of areas such as the number of bibliographic holdings contributed to the union catalog, the number of qualified professional staff dedicated to ILL/DD, the amount of training provided for library staff and end-users, request volume, fill rate, turnaround time and user satisfaction. Findings – CALIS has implemented the evaluation with the purpose of better understanding ILL/DD service among its member libraries. The evaluation has achieved the expected targets and improved service performance as originally planned. The perform...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121487180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-12-2013-0039
S. Mangiaracina, Cristina Cocever, Marco Chiandoni, Stefania Arabito
Purpose – The purpose of this paper is to report on the surveys, carried out during 2011 and 2013, regarding the functionality of and possible improvements to Italy’s nationwide resource sharing service NILDE (Network for Inter-Library Document Exchange). Design/methodology/approach – The methodology comprises both an analysis of quantitative data about ILL transactions initiated during a 2011 study and a qualitative assessment of the system based on information obtained from the surveys and a SWOT analysis. This proved to be an effective methodology, and a new survey was launched in 2013 to verify whether the choices made and the projects undertaken were in line with user expectations. Findings – The results turned out to be particularly interesting and a source of hints for planning future improvements. Originality/value – Italian studies for assessing user satisfaction of library services, based on user surveys, often relate to a single library or a single University. The NILDE survey was delivered nat...
{"title":"Assessing the effectiveness of a national resource sharing system","authors":"S. Mangiaracina, Cristina Cocever, Marco Chiandoni, Stefania Arabito","doi":"10.1108/ILDS-12-2013-0039","DOIUrl":"https://doi.org/10.1108/ILDS-12-2013-0039","url":null,"abstract":"Purpose – The purpose of this paper is to report on the surveys, carried out during 2011 and 2013, regarding the functionality of and possible improvements to Italy’s nationwide resource sharing service NILDE (Network for Inter-Library Document Exchange). Design/methodology/approach – The methodology comprises both an analysis of quantitative data about ILL transactions initiated during a 2011 study and a qualitative assessment of the system based on information obtained from the surveys and a SWOT analysis. This proved to be an effective methodology, and a new survey was launched in 2013 to verify whether the choices made and the projects undertaken were in line with user expectations. Findings – The results turned out to be particularly interesting and a source of hints for planning future improvements. Originality/value – Italian studies for assessing user satisfaction of library services, based on user surveys, often relate to a single library or a single University. The NILDE survey was delivered nat...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131369882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-05-2014-0024
K. Birch, Tony Melvyn
Purpose – The purpose of this paper is to describe Article Exchange – OCLC’s cloud-based document delivery service. Design/methodology/approach – In this study, Article Exchange is described in detail. Findings – Article Exchange has proved popular with OCLC users with more than 50,000 documents uploaded in January 2013 alone by more than 1,000 libraries. Practical implications – The new service facilitates improved delivery of documents electronically. Originality/value – This article is useful for all librarians who are concerned with delivering documents electronically in an increasingly complex technical and legal environment.
{"title":"Cross-border document delivery: the convenience and perils of sharing articles around the world, in the cloud","authors":"K. Birch, Tony Melvyn","doi":"10.1108/ILDS-05-2014-0024","DOIUrl":"https://doi.org/10.1108/ILDS-05-2014-0024","url":null,"abstract":"Purpose – The purpose of this paper is to describe Article Exchange – OCLC’s cloud-based document delivery service. Design/methodology/approach – In this study, Article Exchange is described in detail. Findings – Article Exchange has proved popular with OCLC users with more than 50,000 documents uploaded in January 2013 alone by more than 1,000 libraries. Practical implications – The new service facilitates improved delivery of documents electronically. Originality/value – This article is useful for all librarians who are concerned with delivering documents electronically in an increasingly complex technical and legal environment.","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121413998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-10-2013-0032
Wei Yang, Yong-peng Gao
Purpose – This paper aims to describe typical regional document supply networks in China through detailed discussion of their framework, service mode and influence on the nationwide document supply networks. Design/methodology/approach – This paper highlights various kinds of regional document supply networks in China that serve as document resource sharing cooperation networks within provinces, cities and university towns. Their framework, service mode and influence on the nationwide document supply networks are discussed, followed by suggestions for improvement. Findings – Regional document supply networks have their natural advantages in local financial support and extensive local coverage and are capable of providing fine service to meet various user needs timely and economically. They become an important part and beneficial supplement to nationwide document supply networks. Originality/value – This paper studies regional document supply networks in China which has rarely been addressed in the interna...
{"title":"Regional document supply networks and their influence on national document supply networks in China","authors":"Wei Yang, Yong-peng Gao","doi":"10.1108/ILDS-10-2013-0032","DOIUrl":"https://doi.org/10.1108/ILDS-10-2013-0032","url":null,"abstract":"Purpose – This paper aims to describe typical regional document supply networks in China through detailed discussion of their framework, service mode and influence on the nationwide document supply networks. Design/methodology/approach – This paper highlights various kinds of regional document supply networks in China that serve as document resource sharing cooperation networks within provinces, cities and university towns. Their framework, service mode and influence on the nationwide document supply networks are discussed, followed by suggestions for improvement. Findings – Regional document supply networks have their natural advantages in local financial support and extensive local coverage and are capable of providing fine service to meet various user needs timely and economically. They become an important part and beneficial supplement to nationwide document supply networks. Originality/value – This paper studies regional document supply networks in China which has rarely been addressed in the interna...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126812527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0013
Lijun Zeng, Xiaoxia Yao, Juanjuan Liu, Qiang Zhu
Purpose – The purpose of this paper is to provide a detailed overview of the China Academic Library and Information system (CALIS) document supply service platform (CDSSP) – its historical development, network structure and future development plans – and discuss how its members make use of and benefit from its various components. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the CALIS Administrative Center. Findings – CDSSP comprises five application systems including a unified authentication system, Saas-based interlibrary loan (ILL) and document delivery (DD) service system, ILL central scheduling and settlement system, File Transfer Protocol (FTP) service system and a service integration interface system. These systems work together to meet the needs of member libraries, other information service institutions, and their end users. CDSSP is widely used by more than 1,100 libraries based on a cloud service strategy. Each year more than 1...
{"title":"Construction of a one-stop document supply service platform","authors":"Lijun Zeng, Xiaoxia Yao, Juanjuan Liu, Qiang Zhu","doi":"10.1108/ILDS-01-2014-0013","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0013","url":null,"abstract":"Purpose – The purpose of this paper is to provide a detailed overview of the China Academic Library and Information system (CALIS) document supply service platform (CDSSP) – its historical development, network structure and future development plans – and discuss how its members make use of and benefit from its various components. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the CALIS Administrative Center. Findings – CDSSP comprises five application systems including a unified authentication system, Saas-based interlibrary loan (ILL) and document delivery (DD) service system, ILL central scheduling and settlement system, File Transfer Protocol (FTP) service system and a service integration interface system. These systems work together to meet the needs of member libraries, other information service institutions, and their end users. CDSSP is widely used by more than 1,100 libraries based on a cloud service strategy. Each year more than 1...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117123229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0007
K. Kinslow
Purpose – This paper aims to highlight the characteristics of the bibliographic discovery and delivery processes that can either facilitate or impede attempts to borrow materials from overseas libraries. The experiences described represent the perspective of a typical Interlibrary Loan (ILL) practitioner in the USA. Design/methodology/approach – The author draws on his own personal experience with interlibrary borrowing at a major private university research library in the USA. Findings – From a US perspective, the ideal means of obtaining materials from overseas libraries is to locate a potential supplier in Online Computer Library Center (OCLC) WorldCat and use the same system to manage the entire ILL request process. Large union catalogs such as the Karlsruhe Virtual Catalogue are suitable alternatives, as are services specializing in publications from certain countries or regions such as the East Asian Gateway Service or the Global ILL Framework (GIF). The least desirable option is to search and reque...
{"title":"International borrowing: roads less traveled","authors":"K. Kinslow","doi":"10.1108/ILDS-01-2014-0007","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0007","url":null,"abstract":"Purpose – This paper aims to highlight the characteristics of the bibliographic discovery and delivery processes that can either facilitate or impede attempts to borrow materials from overseas libraries. The experiences described represent the perspective of a typical Interlibrary Loan (ILL) practitioner in the USA. Design/methodology/approach – The author draws on his own personal experience with interlibrary borrowing at a major private university research library in the USA. Findings – From a US perspective, the ideal means of obtaining materials from overseas libraries is to locate a potential supplier in Online Computer Library Center (OCLC) WorldCat and use the same system to manage the entire ILL request process. Large union catalogs such as the Karlsruhe Virtual Catalogue are suitable alternatives, as are services specializing in publications from certain countries or regions such as the East Asian Gateway Service or the Global ILL Framework (GIF). The least desirable option is to search and reque...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126522506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0009
Anne Xu, M. Moreno
Purpose – The purpose of this paper is to discuss the impact of e-books on interlibrary loan and document delivery practices based on the experience of the National Library use of e-resources and the analysis of different e-book lending models based on one of authors travels to the USA. Design/methodology/approach – The authors use a case study approach and their own experiences with e-resources. Findings – E-books are increasingly important to libraries, and there are different models for acquiring and providing access to them. Whilst document delivery is permitted, interlibrary lending is usually not. Interlibrary loan departments are encouraged to be part of the dialogue between libraries and publishers, to seek a middle ground that balances the needs of the authors/publishers and library users wherever they are. Originality/value – This paper will be of interest to anyone involved with collecting or providing access to e-books through their own collections or through interlibrary loan (ILL)/document d...
{"title":"Journey of discovery: challenges of e-book lending in a digital world","authors":"Anne Xu, M. Moreno","doi":"10.1108/ILDS-01-2014-0009","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0009","url":null,"abstract":"Purpose – The purpose of this paper is to discuss the impact of e-books on interlibrary loan and document delivery practices based on the experience of the National Library use of e-resources and the analysis of different e-book lending models based on one of authors travels to the USA. Design/methodology/approach – The authors use a case study approach and their own experiences with e-resources. Findings – E-books are increasingly important to libraries, and there are different models for acquiring and providing access to them. Whilst document delivery is permitted, interlibrary lending is usually not. Interlibrary loan departments are encouraged to be part of the dialogue between libraries and publishers, to seek a middle ground that balances the needs of the authors/publishers and library users wherever they are. Originality/value – This paper will be of interest to anyone involved with collecting or providing access to e-books through their own collections or through interlibrary loan (ILL)/document d...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114540616","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2014-09-19DOI: 10.1108/ILDS-01-2014-0003
Fang Hu, H. Jiang
Purpose – The purpose of this paper is to provide a case study in China to show whether open access (OA) affects document delivery services. Design/methodology/approach – The authors conduct a statistical analysis and carry out an investigation through a questionnaire. Findings – Compared with the rapid development of OA around the world, China has published a small number of OA journals. At present, the effect of OA on document delivery service in Capital Normal University Library (CNUL) is positive in that librarians can use OA as an extra resource to perform document delivery services. CNUL users know little about document delivery service or OA, but they frequently look for free Internet resources. CNUL should do more promotion of its document delivery services. Considering users’ behavior and the development of OA in future, the volume of document delivery service may be affected. CNUL should redesign its document delivery service. Originality/value – The paper will be relevant to librarians interest...
{"title":"Open access and document delivery services: a case study in Capital Normal University Library","authors":"Fang Hu, H. Jiang","doi":"10.1108/ILDS-01-2014-0003","DOIUrl":"https://doi.org/10.1108/ILDS-01-2014-0003","url":null,"abstract":"Purpose – The purpose of this paper is to provide a case study in China to show whether open access (OA) affects document delivery services. Design/methodology/approach – The authors conduct a statistical analysis and carry out an investigation through a questionnaire. Findings – Compared with the rapid development of OA around the world, China has published a small number of OA journals. At present, the effect of OA on document delivery service in Capital Normal University Library (CNUL) is positive in that librarians can use OA as an extra resource to perform document delivery services. CNUL users know little about document delivery service or OA, but they frequently look for free Internet resources. CNUL should do more promotion of its document delivery services. Considering users’ behavior and the development of OA in future, the volume of document delivery service may be affected. CNUL should redesign its document delivery service. Originality/value – The paper will be relevant to librarians interest...","PeriodicalId":130902,"journal":{"name":"Interlending & Document Supply","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114926797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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