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The second victim phenomenon´s impact in male and female healthcare workers: a scoping review. 第二种受害者现象对男性和女性保健工作者的影响:范围审查。
IF 2.2 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-14 DOI: 10.1093/intqhc/mzaf034
Vanessa Ribeiro Neves, Virtudes Pérez-Jover, Geisa Colebrusco de Souza Gonçalves, Patrícia Bover Draganov, Laís Maria de Campos, Reinhard Strametz, Paulo Jorge Sousa, Susanna Tella, José Joaquín Mira

Background: The second-victim phenomenon occurs when a healthcare provider experiences trauma after being profoundly affected by a negative medical event. As a work-related phenomenon, it may be influenced by sex and gender-related factors, particularly since women constitute 70% of the health and social sector workforce. This study aims to describe the impact of the second-victim phenomenon on male and female healthcare professionals, identifying differences in their experiences. It also identifies differences in the reactions and behavior of supervisors, colleagues, patients, and their relatives to errors made by male and female healthcare workers.

Methods: A scoping review was conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension guidelines. Comprehensive searches were performed in the electronic databases BDENF, ProQuest, PsycInfo, PubMed, Scopus, and Web of Science, without filters or time limits. Original articles in Portuguese, English, Spanish, or German that mentioned any aspects concerning differences between male and female healthcare workers in relation to the second-victim phenomenon were selected.

Results: Twenty-seven articles were included, most of which were cross-sectional studies from the USA, China, Germany, and Spain, conducted among physicians and nurses. The findings highlighted that women experienced more intense anxiety responses in the aftermath of severe adverse events than men. Male healthcare workers were more resistant to seeking support compared to their female counterparts. Gender-based discrimination against women was identified in both education and practice, further exacerbating the second victim syndrome experienced by female healthcare professionals.

Conclusion: Understanding male/female differences is essential for comprehending the second-victim phenomenon and designing effective measures to mitigate its impact. Women may be more psychologically affected by adverse events than men. They are judged more negatively than men after making an error and are more likely to seek help.

背景:第二受害者现象发生在医疗保健提供者在受到负面医疗事件的深刻影响后经历创伤时。作为一种与工作有关的现象,它可能受到性别和与性别有关的因素的影响,特别是因为妇女占卫生和社会部门劳动力的70%。本研究旨在描述第二受害者现象对男性和女性医疗保健专业人员的影响,确定他们的经验差异。它还确定了主管、同事、患者及其亲属对男性和女性卫生保健工作者所犯错误的反应和行为的差异。方法:根据系统评价和元分析扩展指南的首选报告项目进行范围审查。在电子数据库BDENF、ProQuest、PsycInfo、PubMed、Scopus和Web of Science中进行综合检索,没有过滤和时间限制。选择了葡萄牙语、英语、西班牙语或德语的原创文章,这些文章提到了与第二受害者现象有关的男性和女性保健工作者之间的任何差异。结果:纳入了27篇文章,其中大部分是来自美国、中国、德国和西班牙的横断面研究,研究对象是医生和护士。研究结果强调,女性在严重不良事件后比男性经历了更强烈的焦虑反应。与女性医护人员相比,男性医护人员更不愿寻求支持。在教育和实践中都发现了对妇女的基于性别的歧视,这进一步加剧了女性保健专业人员经历的第二受害者综合症。结论:了解男女差异对理解第二受害者现象和设计有效措施减轻其影响至关重要。女性可能比男性更容易受到不良事件的心理影响。女性在犯错后会比男性受到更负面的评价,也更有可能寻求帮助。
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引用次数: 0
Correction to: Factors associated with harm in reported patient safety incidents and characteristics during health screenings in Korea: a secondary data analysis. 更正:韩国报告的患者安全事件中与伤害相关的因素和健康筛查期间的特征:二次数据分析。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-09 DOI: 10.1093/intqhc/mzaf037
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引用次数: 0
Key lessons for excellent healthcare leadership-a systems lens to drive safe, quality outcomes. 卓越的医疗保健领导的关键经验-一个系统的镜头,以推动安全,高质量的结果。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-08 DOI: 10.1093/intqhc/mzaf035
Kathy Eljiz, Alison Derrett, David Greenfield
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引用次数: 0
A systematic review of occupational stress and burnout in emergency medical technician and paramedic populations and associated consequences. 紧急医疗技术人员和护理人员的职业压力和职业倦怠及其相关后果的系统回顾。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-03 DOI: 10.1093/intqhc/mzaf033
Simran K Gill, Kennedy-Metz Lauren R

Background: With increasing job demands, structural reorganization, and lack of support, occupational stress and burnout is on the rise. These conditions can manifest in various manners that can have detrimental physical impacts such as insomnia, weight changes, and chronic fatigue. Additionally, there can be socio-emotional consequences such as strained relationships, increase in depression, and hopelessness. Within the healthcare industry, many studies have focused on physicians and nurses but have failed to investigate other healthcare providers.

Methods: This systematic review was conducted within emergency medical technician (EMT) and paramedic populations. Search terms included '(stress) AND (EMT OR paramedic) AND (manage*)' through the PubMed database. Associated title/abstract screening and subsequent full text review were completed through Covidence. Inclusion criteria for measurements included physiological indices of stress, questionnaires, and/or interviews.

Results: Themes of interest included physical and socioemotional impacts of occupational stress and coping strategies. For example, EMTs and paramedics suffer from higher levels of stress and insomnia than other medical professionals and the general public. Coping strategies such as increased substance use and talking to family/friends were common given the high prevalence of post-traumatic stress disorder and emotional exhaustion.

Conclusion: This systematic review revealed that occupational stress and burnout are highly prevalent among EMTs and paramedics. Given the severity of symptoms, it is imperative to design and implement programs to reduce burnout. Providing greater administrative support along with mindfulness-based interventions has shown to be effective in reducing burnout in the short term. While these interventions are not effective preventative measures, future studies must be done to better understand how organizations can recognize unique stressors of these occupations and provide greater support for their employees.

背景:随着工作需求的增加、结构重组和缺乏支持,职业压力和职业倦怠呈上升趋势。这些情况会以各种方式表现出来,对身体造成不利影响,比如失眠、体重变化和慢性疲劳。此外,还可能产生社会情感后果,如关系紧张、抑郁增加和绝望。在医疗保健行业中,许多研究集中在医生和护士身上,但未能调查其他医疗保健提供者。方法:本系统综述在紧急医疗技术人员(EMT)和护理人员人群中进行。检索词包括PubMed数据库中的“(stress) AND (EMT OR paramedic) AND (manage*)”。相关的标题/摘要筛选和随后的全文审查通过covid - ence完成。测量的纳入标准包括压力生理指标、问卷调查和/或访谈。结果:感兴趣的主题包括职业压力对身体和社会情绪的影响以及应对策略。例如,急救医生和护理人员比其他医疗专业人员和公众承受更高水平的压力和失眠。鉴于创伤后应激障碍和情绪衰竭的高患病率,增加药物使用和与家人/朋友交谈等应对策略很常见。结论:本系统回顾显示,职业压力和职业倦怠在急诊医师和护理人员中普遍存在。鉴于症状的严重性,设计和实施减少倦怠的方案势在必行。提供更多的行政支持以及基于正念的干预措施已被证明在短期内有效地减少了倦怠。虽然这些干预措施不是有效的预防措施,但未来的研究必须更好地了解组织如何识别这些职业的独特压力源,并为员工提供更大的支持。
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引用次数: 0
Dedicated rapid response team implementation associated with reductions in hospital mortality and hospital expenses: a retrospective cohort analysis. 专门的快速反应小组实施与降低医院死亡率和医院费用相关:回顾性队列分析。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-28 DOI: 10.1093/intqhc/mzaf030
Jacob Sessim-Filho, Renato Palacio de Azevedo, Antonildes N Assuncao-Jr, Marcia Martiniano de Sousa E Sá Morgado, Felipe Duarte Silva, Laerte Pastore, Luiz Francisco Cardoso, Fernando Ganem

Introduction: The clinical impact of the implementation of rapid response teams (RRTs) remains controversial in the literature. Furthermore, data on the financial impact of this intervention remain scarce. Therefore, we aim to assess the impact of the implementation of a dedicated RRT on hospital mortality and hospital expenses of patients experiencing acute clinical deterioration requiring an unplanned intensive care unit (ICU) admission.

Methods: We conducted a retrospective single-centre cohort study of adult patients experiencing acute clinical deterioration requiring an unplanned ICU admission before and after the transition of the RRT leadership to a dedicated group on 1 June 2014. Admissions that occurred 30 days before and 30 days after were excluded because they included the training period of the team members. Therefore, the PRE group encompassed patients who required an unplanned ICU admission between 1 May 2012, and 30 April 2014, and the POST group included those admitted to the ICU between 1 July 2014, and 30 June 2016. Patients were matched by propensity score according to a calibration of 0.2 and at a 1:1 ratio using the nearest neighbour matching method. The primary outcome was in-hospital mortality, with secondary outcomes including ICU mortality, hospital and ICU length of stay, ICU readmission rate within 48 h, and hospital expenses.

Results: The study included 977 consecutive patients: 470 in the PRE group and 507 in the POST group. Following propensity score matching, 343 pairs (totalling 686 patients) were identified. Analyses revealed reductions in in-hospital mortality rate (34.7% PRE vs. 22.7% POST; odds ratio 0.590 [95% CI: 0.254-0.927], P < .001) and ICU mortality rate (19.5% PRE vs. 12.8% POST; odds ratio 0.501 [95% CI: 0.087-0.915]; P = .022). Decreases in hospital and ICU length of stay and use of ICU support measures were also observed, accompanied by a 23.2% reduction in hospital expenditure (P < .001).

Conclusion: Transitioning to a dedicated RRT was associated with reduced in-hospital mortality and hospital resource utilization. Future research in diverse settings and cost-effectiveness analyses are warranted to confirm these findings and explore the economic impacts of RRTs.

引言:在文献中,实施快速反应小组的临床影响仍然存在争议。此外,关于这种干预的财政影响的数据仍然很少。因此,我们的目的是评估实施专门的RRT对经历急性临床恶化需要非计划ICU住院的患者的医院死亡率和医院费用的影响。方法:我们对2014年6月1日快速反应小组领导转变为专门小组之前和之后经历急性临床恶化需要非计划入住ICU的成年患者进行了回顾性单中心队列研究。之前30天和之后30天的录取被排除在外,因为它们包含了团队成员的培训期间。因此,PRE组包括2012年5月1日至2014年4月30日期间需要非计划入住ICU的患者,POST组包括2014年7月1日至2016年6月30日期间入住ICU的患者。采用最近邻匹配法,根据校准值0.2和1:1比例的倾向评分对患者进行匹配。主要结局是住院死亡率,次要结局包括重症监护病房死亡率、住院和重症监护病房住院时间、48小时内重症监护病房再入院率和医院费用。结果:该研究包括977例连续患者:PRE组470例,POST组507例。根据倾向评分匹配,确定了343对(共686例患者)。分析显示住院死亡率降低(术前34.7% vs术后22.7%;优势比0.590 [95% CI: 0.254-0.927], P < 0.001)和重症监护病房死亡率(术前19.5% vs.术后12.8%;优势比0.501 [95% CI: 0.087-0.915];P = 0.022)。医院和重症监护病房的住院时间和重症监护病房支持措施的使用也有所减少,同时医院支出减少了23.2% (P < 0.001)。结论:过渡到专门的快速反应小组与降低住院死亡率和医院资源利用率有关。未来有必要在不同的环境下进行研究,并进行成本效益分析,以证实这些发现,并探讨快速反应小组的经济影响。
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引用次数: 0
From compliance to excellence: how can ISO 13485 standards transform quality, safety, and innovation in medical devices? 从合规到卓越:ISO 13485标准如何改变医疗器械的质量、安全和创新?
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-24 DOI: 10.1093/intqhc/mzaf032
Usman Iqbal, Peter Lachman, Phillip Phan
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引用次数: 0
Associations of hospital unit occupancy with inpatient falls and fall-risk assessment completion: a retrospective cohort study. 住院病人跌倒和跌倒风险评估完成与医院病房占用率的关系:一项回顾性队列研究。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-24 DOI: 10.1093/intqhc/mzaf028
Jared Chiu, Vahid Sarhangian, Sarah Tosoni, Laura Danielle Pozzobon, Lucas B Chartier

Background: Inpatient fall assessment and prevention efforts are primarily performed by nursing teams. Operating at high occupancy levels may, therefore, reduce the care team's ability to deliver these efforts in a timely and effective way. We investigated the associations of unit-level hospital occupancy with the rate of inpatient fall and the completion of patient fall-risk assessment.

Methods: We conducted a retrospective cohort study using data from a large teaching hospital network in Ontario, between 2017 and 2020. We used a multi-state semi-Markov model to represent the time from admission to inpatient care to primary outcomes of first inpatient fall, and completion of fall-risk assessment in the presence of other competing events. Unit-level occupancy was defined as the time-dependent maximum ratio of unit census to unit capacity and further categorized based on whether it was below or above a given threshold or "tipping point". We estimated the tipping point as well as the association between unit-level occupancy below and above the tipping point with the cause-specific hazard rate of each outcome, adjusting the estimates for confounders.

Results: The final cohort had 83 839 inpatient stays for the fall outcome and 83 853 inpatient stays for the fall-risk assessment outcome. Unit occupancy levels above the estimated tipping point of 95% were associated with an increased rate of falls [Hazard Ratio (HR): 2.10, 95% Confidence Interval (CI): 1.05-4.20], whereas occupancy levels above the estimated tipping point of 77% were associated with a decreased rate of completion of fall-risk assessment [HR: 0.87, 95% CI: 0.82-0.91].

Conclusions: Our study provides evidence for a significant increase in the rate of falls and decrease in the rate of assessment completion when occupancy levels exceed certain tipping points. The results motivate the design of safety protocols tailored for periods of high-capacity strain to support nursing teams and prioritize delivery of assessments and interventions to patients at high risk of fall.

背景:住院患者跌倒评估和预防工作主要由护理团队完成。因此,在高占用率下运行可能会降低护理团队及时有效地提供这些努力的能力。我们调查了单位医院入住率与住院病人跌倒率和完成病人跌倒风险评估的关系。方法:我们使用安大略省一家大型教学医院网络的数据进行了一项回顾性队列研究,研究时间为2017-2020年。我们使用多状态半马尔可夫模型来表示从入院到住院治疗到首次住院跌倒的主要结果的时间,以及在存在其他竞争事件的情况下完成跌倒风险评估的时间。单位入住率被定义为单位人口与单位容量的最大比率,并根据该比率是低于还是高于某一阈值或“临界点”进一步分类。我们估计了临界点,以及低于临界点和高于临界点的单位级占用率与每种结果的特定原因危险率之间的关系,并根据混杂因素调整了估计。结果:最终队列有83839例跌倒结果住院,83853例跌倒风险评估结果住院。高于95%估计临界点的单位入住率与跌倒率增加相关[危险比(HR): 2.10, 95%置信区间(CI): 1.05, 4.20],而高于77%估计临界点的单位入住率与跌倒风险评估完成率降低相关[HR: 0.87, 95% CI: 0.82, 0.91]。结论:我们的研究提供了证据,当入住率超过一定的临界点时,跌倒率显著增加,评估完成率下降。研究结果激发了针对高容量压力时期量身定制的安全方案的设计,以支持护理团队,并优先为跌倒高风险患者提供评估和干预措施。
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引用次数: 0
In Good Hands: exploring patient safety in the Philippines. 在好的手中:探索菲律宾的患者安全。
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-23 DOI: 10.1093/intqhc/mzaf031
Dalmacito A Cordero
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引用次数: 0
Disparities in the quality of care for adults with type 2 diabetes according to socioeconomic level and ethnicity in Mexico. 墨西哥不同社会经济水平和种族的成人2型糖尿病患者护理质量差异
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-22 DOI: 10.1093/intqhc/mzaf029
Sergio Flores-Hernández, Nadia Cerecer-Ortiz, Hortensia Reyes-Morales, Blanca Estela Pelcastre-Villafuerte, Leticia Avila-Burgos

Background: The quality and equitable accessibility of health services represent basic priorities for health systems. In Mexico, three quarters of patients with diabetes are treated at public health services shown to be heterogeneous as regards the quality of the health-care processes. This notwithstanding, no information has been published on the quality of care provided to patients with diabetes according to their socioeconomic characteristics and ethnicity. Accordingly, the objective of this study was to identify disparities in the quality of care provided to adults medically diagnosed with type 2 diabetes (T2D) according to their socioeconomic levels and ethnicity.

Methods: Cross-sectional analysis based on data drawn from the 2018-19 National Health and Nutrition Survey. Quality of care was assessed from the patients' perspective. Analysis included a nationally representative sample of 4555 adults aged ≥20 years, with diagnosis of diabetes, and a subsample of 1586 adults with Hb1Ac measurements. Two multiple linear regression models were fitted to assess the relationship between the overall quality of care provided vs. the socioeconomic levels and ethnicity of patients, adjusted for covariates.

Results: Nearly one-third of adults with diabetes belonged to low-socioeconomic levels, 7% were indigenous, 92% were ≥40 years old, and 50% had experienced diabetes-related complications. Respondents had been diagnosed with diabetes for 11 years on average. Patients of low-socioeconomic levels showed a higher frequency of complications and inadequate glycemic control than did those of higher levels. After adjusting for covariates, the quality of care received was poorer among T2D patients of low (-4.8 pp, 95% CI: -6.5, -3.0) and medium (-1.5 pp, 95% CI: -3.1, 0.1) socioeconomic levels compared to those in the high tier, and among indigenous (-2.7 pp, 95% CI -5.3, -0.1) vs. nonindigenous individuals.

Conclusions: Overall, adults with diabetes received poor-quality health care. Furthermore, disparities exist by socioeconomic level and ethnicity in the quality of care provided. It is essential to strengthen and renew health-care policies with a view to improving outpatient care for individuals with diabetes, one of the most prevalent chronic diseases in Mexico and around the world. It is vital that efforts to ensure the health and well-being of the most socially vulnerable populations be rooted in an equity approach.

背景:卫生服务的质量和公平可及性是卫生系统的基本优先事项。在墨西哥,四分之三的糖尿病患者在公共卫生服务机构接受治疗,这表明卫生保健过程的质量参差不齐。尽管如此,没有公布根据社会经济特征和种族向糖尿病患者提供护理质量的资料。因此,本研究的目的是根据社会经济水平和种族,确定向医学诊断为2型糖尿病(T2D)的成年人提供的护理质量的差异。方法:基于2018-19年全国健康与营养调查数据进行横断面分析。从患者角度评价护理质量。分析纳入具有全国代表性的4555名年龄≥20岁、诊断为糖尿病的成年人样本,以及1586名Hb1Ac检测的成年人亚样本。拟合了两个多元线性回归模型,以评估所提供的总体护理质量与患者的社会经济水平和种族之间的关系,并对协变量进行了调整。结果:近三分之一的成人糖尿病患者属于低社会经济水平,7%为土著,92%≥40岁,50%经历过糖尿病相关并发症。受访者被诊断患有糖尿病的平均时间为11年。与社会经济水平较高的患者相比,社会经济水平较低的患者出现并发症和血糖控制不足的频率更高。在调整了相关变量后,低社会经济水平(-4.8 pp, 95% CI: -6.5, -3.0)和中社会经济水平(-1.5 pp, 95% CI: -3.1, 0.1)的T2D患者与高社会经济水平的T2D患者相比,接受的护理质量较差,土著个体(-2.7 pp, 95% CI: -5.3, -0.1)与非土著个体相比,接受的护理质量较差。结论:总体而言,成人糖尿病患者获得的医疗保健质量较差。此外,社会经济水平和种族在提供的护理质量方面存在差异。必须加强和更新保健政策,以便改善对糖尿病患者的门诊护理,糖尿病是墨西哥和世界各地最普遍的慢性病之一。至关重要的是,确保社会上最弱势群体的健康和福祉的努力必须植根于公平的做法。
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引用次数: 0
Patient safety in Low- and Middle-Income Countries: how can we do better? 低收入和中等收入国家的患者安全:我们如何才能做得更好?
IF 2.7 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-04-16 DOI: 10.1093/intqhc/mzaf006
Anuradha Pichumani, Andrew Likaka, Ezequiel García-Elorrio, Viviana E Rodriguez
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引用次数: 0
期刊
International Journal for Quality in Health Care
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