{"title":"ANALISIS MANAJEMEN RISIKO PASIEN JATUH DI INSTALASI RAWAT INAP RSIA XYZ JAKARTA TIMUR","authors":"","doi":"10.7454/arsi.v9i2.6981","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.6981","url":null,"abstract":"","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116068269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IMPLEMENTASI LEAN DALAM STRATEGI PEMASARAN DI RUMAH SAKIT GIGI DAN MULUT: TINJAUAN LITERATUR","authors":"","doi":"10.7454/arsi.v9i2.6576","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.6576","url":null,"abstract":"","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126578196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGEMBANGAN SISTEM PENGAJUAN CUTI ONLINE PEGAWAI DI RUMAH SAKIT UMUM ANWAR MEDIKA","authors":"","doi":"10.7454/arsi.v9i2.6791","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.6791","url":null,"abstract":"","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"144 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127480597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"FACTORS AFFECTING JOB SATISFACTION AND BURNOUT ON NURSES IN GENERAL HOSPITAL","authors":"","doi":"10.7454/arsi.v9i2.6690","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.6690","url":null,"abstract":"","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134096601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"KINERJA RUMAH SAKIT DENGAN PENDEKATAN BALANCED SCORECARD (BSC): STUDI KASUS","authors":"","doi":"10.7454/arsi.v9i2.5609","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.5609","url":null,"abstract":"","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125054506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Background: The global prevalence of preventable adverse events in healthcare is a significant problem, with approximately 42.7 million annual accidents resulting in 23 million DALYs lost. Safety culture plays a crucial role in mitigating or exacerbating these incidents within hospitals. Objectives: To identify the results of the assessment of patient safety culture and the characteristics associated with patient safety culture in public general hospitals in various countries. Methods: This study was conducted between April-July 2021 utilizing a literature review approach using study searches through PubMed, Scopus, ScienceDirect, Google Scholar, and Garuda databases, and it discovered 17 papers from 2011-2021 that used the Hospital Survey on Patient Safety Culture (HSOPSC) as an instrument to assess patient safety culture. Results: This study found that patient safety culture at public general hospitals remains low, and hospital staff perception of safety has to be improved. Discussions: “Teamwork in hospital units” receives the most favorable replies, while “non-punitive response to error” receives the least positive responses. The majority of the employees assessed patient safety in their work unit as “excellent/very good/acceptable” and reported no incidents in the previous year. Staff and hospital characteristics were also found to be related to patient safety culture.
{"title":"PATIENT SAFETY CULTURE IN PUBLIC GENERAL HOSPITALS: LITERATURE REVIEW","authors":"","doi":"10.7454/arsi.v9i2.6937","DOIUrl":"https://doi.org/10.7454/arsi.v9i2.6937","url":null,"abstract":"Background: The global prevalence of preventable adverse events in healthcare is a significant problem, with approximately 42.7 million annual accidents resulting in 23 million DALYs lost. Safety culture plays a crucial role in mitigating or exacerbating these incidents within hospitals. Objectives: To identify the results of the assessment of patient safety culture and the characteristics associated with patient safety culture in public general hospitals in various countries. Methods: This study was conducted between April-July 2021 utilizing a literature review approach using study searches through PubMed, Scopus, ScienceDirect, Google Scholar, and Garuda databases, and it discovered 17 papers from 2011-2021 that used the Hospital Survey on Patient Safety Culture (HSOPSC) as an instrument to assess patient safety culture. Results: This study found that patient safety culture at public general hospitals remains low, and hospital staff perception of safety has to be improved. Discussions: “Teamwork in hospital units” receives the most favorable replies, while “non-punitive response to error” receives the least positive responses. The majority of the employees assessed patient safety in their work unit as “excellent/very good/acceptable” and reported no incidents in the previous year. Staff and hospital characteristics were also found to be related to patient safety culture.","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135286769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Most all the countries in the world haven’t been prepared for COVID - 19 pandemic so there is a need to analyze the strategies to measure our healthcare workers’ preparedness for preventing healthcare workers (HCW) from becoming the victim of COVID-19. This systematic literature review is for reviewing the various assessment tools that had been used to measure the preparedness of healthcare workers’ for COVID - 19 in the time of pandemic of COVID-19 (2019 November - 2021 June). Between this range of time, we analyzed how the researchers defined and constructed the assessments tool for measuring the preparedness of healthcare workers for COVID-19. We used databases of Scopus, Proquest, Pubmed, and Willey online library with search themes healthcare workers, Preparedness, COVID-19, assessment. There were 33 studies that measured HCW’s preparedness for COVID-19 from November 2019 to 10 June 2021. Most studies were done in developing Nations (N=22). Almost of studies were Cross-sectional studies with questionnaires as their main instrument. The definition of preparedness was varied among these studies but all of them agreed that the tool for measuring the preparedness of HCW for COVID-19 was constructed with more than one aspect of measurement.
{"title":"THE ASSESSMENT TOOLS FOR MEASURING HEALTHCARE WORKERS’ PREPAREDNESS FOR COVID-19","authors":"Erie Failenggo, A. Achadi, Jevon Agustinus, Dwi Putra, Nico Aurelius Tarigan, Ferawati Simbolon","doi":"10.7454/arsi.v9i1.5189","DOIUrl":"https://doi.org/10.7454/arsi.v9i1.5189","url":null,"abstract":"Most all the countries in the world haven’t been prepared for COVID - 19 pandemic so there is a need to analyze the strategies to measure our healthcare workers’ preparedness for preventing healthcare workers (HCW) from becoming the victim of COVID-19. This systematic literature review is for reviewing the various assessment tools that had been used to measure the preparedness of healthcare workers’ for COVID - 19 in the time of pandemic of COVID-19 (2019 November - 2021 June). Between this range of time, we analyzed how the researchers defined and constructed the assessments tool for measuring the preparedness of healthcare workers for COVID-19. We used databases of Scopus, Proquest, Pubmed, and Willey online library with search themes healthcare workers, Preparedness, COVID-19, assessment. There were 33 studies that measured HCW’s preparedness for COVID-19 from November 2019 to 10 June 2021. Most studies were done in developing Nations (N=22). Almost of studies were Cross-sectional studies with questionnaires as their main instrument. The definition of preparedness was varied among these studies but all of them agreed that the tool for measuring the preparedness of HCW for COVID-19 was constructed with more than one aspect of measurement.","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125322088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The national TB control program target is TB elimination at 2035 and TB eradication at 2050. Hospitals must establish a DOTS Team who have responsibility to implementing the TB control program and must be record and report any disease cases. TB case reporting uses the Integrated Tuberculosis Information System (SITT) since 2020. Integrated Tuberculosis Information System has become the Tuberculosis Information System (SITB). Syarif Hidayatullah Hospital is one of the 3 hospitals that have not completed the report. This research is a descriptive analytic study with a qualitative approach. The data collecting data include documents review, observation, and in-depth interviews with key informants. The results showed that recording and reporting did not run optimally because 1) the lack of human resources such as nurses as the spearhead of manual record, 2) there was no funding for the TB DOTS program including for recording and reporting, 3) Hospital Information System was not integrated into all service units causing difficulties in data collection TB patients, 4) the internal network did not working properly because there is no socialize about TB recording and reporting flowchart. Increased management commitment in implementing the TB DOTS program so that recording and reporting can working properly.
{"title":"EVALUATION OF TUBERCULOSIS RECORDING AND REPORTING CASE SYSTEM AT SYARIF HIDAYATULLAH HOSPITAL IN 2020","authors":"Yunita Ratnasari, A. Sjaaf","doi":"10.7454/arsi.v9i1.4742","DOIUrl":"https://doi.org/10.7454/arsi.v9i1.4742","url":null,"abstract":"The national TB control program target is TB elimination at 2035 and TB eradication at 2050. Hospitals must establish a DOTS Team who have responsibility to implementing the TB control program and must be record and report any disease cases. TB case reporting uses the Integrated Tuberculosis Information System (SITT) since 2020. Integrated Tuberculosis Information System has become the Tuberculosis Information System (SITB). Syarif Hidayatullah Hospital is one of the 3 hospitals that have not completed the report. This research is a descriptive analytic study with a qualitative approach. The data collecting data include documents review, observation, and in-depth interviews with key informants. The results showed that recording and reporting did not run optimally because 1) the lack of human resources such as nurses as the spearhead of manual record, 2) there was no funding for the TB DOTS program including for recording and reporting, 3) Hospital Information System was not integrated into all service units causing difficulties in data collection TB patients, 4) the internal network did not working properly because there is no socialize about TB recording and reporting flowchart. Increased management commitment in implementing the TB DOTS program so that recording and reporting can working properly.","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127285740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pelayanan operasi merupakan salah satu pelayanan kesehatan di rumah rumah sakit yang dapat menggambarkan mutu rumah sakit. RSUP Sanglah, Denpasar merupakan rumah sakit di tingkat provinisi yang memiliki waktu tunggu operasi yang cukup panjang. Adapun waktu tunggu tindakan operasi yang Panjang pada umumnya terkait dengan factor-faktor seperti ketersediaan sarana dan prasarana, sumber daya manusia, serta lamanya persetujuan dari pasien dan keluarga terhadap tindakan operasi. Perlu dilakukan penelitian untuk mengetahui factor yang secara siginifkan menjadi dasar dalam penentuan kebijakan di level RSUP Sanglah, khususnya di Instalasi Rawat Darurat, untuk meningkatkan pelayanan operasi. pendekatan observasional dan desain analisis potong lintang. Penelitian ini melibatkan 54 responden pada penelitian kuantitatif dan 7 informan pada penelitian kualitatif. Bulan Desember 2017-Februari 2018 didapatkan terjadi bed block sebanyak 38,9 % dan tidak terjadi bedblock 61,1%. Persetujuan operasi didapatkan data persetujuan operasi ≥ 1 jam sebanyak 17 responden (31,5%) dan persetujuan operasi < 1 jam sebanyak 37 68,5%. Alat dan sarana didapatkan tidak lengkap 5,6% dan lengkap 94,4%. Tindakan operasi ≥ 5 jam dikategorikan delay sebanyak 33,3%. Tindakan operasi < 5 jam dikategorikan tidak delay sebanyak 66,7%. Faktor yang paling berpengaruh terhadap keterlambatan operasi adalah persetujuan operasi. Persetujuan operasi menyebabkan waktu persiapan operasi sampai pengamprahan kamar operasi menjadi lebih lama. Terdapat hubungan yang signifikan dari bed block, persetujuan operasi serta alat dan sarana terhadap keterlambatan operasi. Temuan dari secara kuantitatif tersebut didukung pula dengan temuan secara kualitatif. Hasil penelitian dapat dijadikan pedoman dalam penyusunan strategi peningkatan kualitas pelayanan kamar operasi di RSUP Sanglah
{"title":"ANALISA FAKTOR-FAKTOR PENYEBAB TERJADINYA KETERLAMBATAN TINDAKAN OPERASI (DELAY TO OPERATION) DI INSTALASI RAWAT DARURAT RSUP SANGLAH DESEMBER 2017 – FEBRUARI 2018","authors":"","doi":"10.7454/arsi.v9i1.2498","DOIUrl":"https://doi.org/10.7454/arsi.v9i1.2498","url":null,"abstract":"Pelayanan operasi merupakan salah satu pelayanan kesehatan di rumah rumah sakit yang dapat menggambarkan mutu rumah sakit. RSUP Sanglah, Denpasar merupakan rumah sakit di tingkat provinisi yang memiliki waktu tunggu operasi yang cukup panjang. Adapun waktu tunggu tindakan operasi yang Panjang pada umumnya terkait dengan factor-faktor seperti ketersediaan sarana dan prasarana, sumber daya manusia, serta lamanya persetujuan dari pasien dan keluarga terhadap tindakan operasi. Perlu dilakukan penelitian untuk mengetahui factor yang secara siginifkan menjadi dasar dalam penentuan kebijakan di level RSUP Sanglah, khususnya di Instalasi Rawat Darurat, untuk meningkatkan pelayanan operasi. pendekatan observasional dan desain analisis potong lintang. Penelitian ini melibatkan 54 responden pada penelitian kuantitatif dan 7 informan pada penelitian kualitatif. Bulan Desember 2017-Februari 2018 didapatkan terjadi bed block sebanyak 38,9 % dan tidak terjadi bedblock 61,1%. Persetujuan operasi didapatkan data persetujuan operasi ≥ 1 jam sebanyak 17 responden (31,5%) dan persetujuan operasi < 1 jam sebanyak 37 68,5%. Alat dan sarana didapatkan tidak lengkap 5,6% dan lengkap 94,4%. Tindakan operasi ≥ 5 jam dikategorikan delay sebanyak 33,3%. Tindakan operasi < 5 jam dikategorikan tidak delay sebanyak 66,7%. Faktor yang paling berpengaruh terhadap keterlambatan operasi adalah persetujuan operasi. Persetujuan operasi menyebabkan waktu persiapan operasi sampai pengamprahan kamar operasi menjadi lebih lama. Terdapat hubungan yang signifikan dari bed block, persetujuan operasi serta alat dan sarana terhadap keterlambatan operasi. Temuan dari secara kuantitatif tersebut didukung pula dengan temuan secara kualitatif. Hasil penelitian dapat dijadikan pedoman dalam penyusunan strategi peningkatan kualitas pelayanan kamar operasi di RSUP Sanglah","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126840024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pandemi Coronavirus Disease (COVID-19) yang terjadi pada tahun 2020-2022 di seluruh dunia termasuk Indonesia telah menimbulkan kekhawatiran bagi pasien non COVID-19 untuk melakukan kunjungan pengobatan dan berdampak pada penurunan jumlah kunjungan pasien di rumah sakit. Rumah sakit harus melakukan berbagai strategi untuk mengatasi masalah penurunan pasien tersebut dan meningkatkan minat kunjungan pasien, salah satunya dengan menggunakan strategi bauran pasien (Marketing Mix). Penelitian ini bertujuan untuk memperoleh gambaran strategi bauran pasien (Marketing Mix) di RSUD Matraman pada era pandemi COVID-19. Desain studi kasus pada penelitian ini menggunakan metode kualitatif dengan wawancara mendalam kepada informan. Hasil penelitian ini menunjukkan bahwa RSUD Matraman menjalankan strategi bauran pemasaran yang terdiri dari 7 faktor yaitu product (produk), price (harga), promotion (promosi), place (tempat), people (petugas), process (proses), dan physical facility (fasilitas fisik) dengan meningkatkan mutu pelayanan kesehatan pada pasien COVID-19 dan non COVID-19 sehingga dapat memberikan kepercayaan pada pasien. Hal ini tentu berdampak pada peningkatan kunjungan pasien di RSUD Matraman.
{"title":"STRATEGI BAURAN PEMASARAN PELAYANAN KESEHATAN RSUD MATRAMAN DI ERA PANDEMI COVID-19","authors":"Vellyana Gustika","doi":"10.7454/arsi.v9i1.4684","DOIUrl":"https://doi.org/10.7454/arsi.v9i1.4684","url":null,"abstract":"Pandemi Coronavirus Disease (COVID-19) yang terjadi pada tahun 2020-2022 di seluruh dunia termasuk Indonesia telah menimbulkan kekhawatiran bagi pasien non COVID-19 untuk melakukan kunjungan pengobatan dan berdampak pada penurunan jumlah kunjungan pasien di rumah sakit. Rumah sakit harus melakukan berbagai strategi untuk mengatasi masalah penurunan pasien tersebut dan meningkatkan minat kunjungan pasien, salah satunya dengan menggunakan strategi bauran pasien (Marketing Mix). Penelitian ini bertujuan untuk memperoleh gambaran strategi bauran pasien (Marketing Mix) di RSUD Matraman pada era pandemi COVID-19. Desain studi kasus pada penelitian ini menggunakan metode kualitatif dengan wawancara mendalam kepada informan. Hasil penelitian ini menunjukkan bahwa RSUD Matraman menjalankan strategi bauran pemasaran yang terdiri dari 7 faktor yaitu product (produk), price (harga), promotion (promosi), place (tempat), people (petugas), process (proses), dan physical facility (fasilitas fisik) dengan meningkatkan mutu pelayanan kesehatan pada pasien COVID-19 dan non COVID-19 sehingga dapat memberikan kepercayaan pada pasien. Hal ini tentu berdampak pada peningkatan kunjungan pasien di RSUD Matraman.","PeriodicalId":139168,"journal":{"name":"Jurnal Administrasi Rumah Sakit Indonesia","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125687087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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