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Determinants Factors of Microfinance Performance in Nepal 尼泊尔小额信贷绩效的决定因素
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50380
Krishna Prasad Chaulagain, Basu Dev Lamichhane
This study concerns the key factors of performance of the Nepalese microfinance institutions (MFIs). The principal goal of the study is the identification of necessary operational performance of MFIs. The determinants influencing MFIs' performance were identified using descriptive, correlational, and casual-comparative study methodologies. The study's conclusions demonstrated a strong correlation between MFIs performance and information technology, loan lending processes, and regulatory environment. The regulatory Framework seems to be an important factor in Nepal's microfinance performance as well. The study also discovered that MFIs performance is significantly influenced by the loan lending system, regulatory environment, and information technology. The study discovered that the loan lending system, regulatory framework, information technology, loan lending system, employee motivation, management system, effective risk management, and regulatory framework have a positive link with the performance of MFIs and significantly affect it. Additionally, it shows that the operational effectiveness of MFIs in Nepal has no correlation with employee motivation, management system, and effective risk management. The study's findings will be helpful to all parties involved with MFIs, including investors, regulators, legislators, and BFIs. According to the outcome, operational efficiency significantly affects the viability and continuation of service of Nepalese MFIs.
本研究关注尼泊尔小额信贷机构(MFIs)绩效的关键因素。本研究的主要目标是确定小额信贷机构的必要经营业绩。影响小额信贷机构绩效的决定因素是通过描述性、相关性和随机比较研究方法确定的。研究的结论表明,小额信贷机构的业绩与信息技术、贷款流程和监管环境之间存在很强的相关性。监管框架似乎也是尼泊尔小额信贷表现的一个重要因素。研究还发现,小额信贷机构的绩效受到贷款制度、监管环境和信息技术的显著影响。研究发现,贷款制度、监管框架、信息技术、贷款制度、员工激励、管理制度、有效的风险管理、监管框架与小额信贷机构绩效之间存在正相关关系,并对其产生显著影响。此外,研究表明尼泊尔小额信贷机构的经营有效性与员工动机、管理制度和有效的风险管理无关。研究结果将有助于小额信贷机构的所有相关方,包括投资者、监管机构、立法者和金融机构。根据结果,业务效率显著影响尼泊尔小额信贷机构的生存能力和继续提供服务。
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引用次数: 2
Factors Affecting Investment Decisions of Employees Working on Financial and Non-Financial Sectors: A Case of Pokhara Metropolitan City, Nepal 影响金融和非金融部门雇员投资决策的因素:以尼泊尔博卡拉市为例
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50376
R. Chapagain, Bharat Ram Dhungana, Bibek Karmacharya
The emergence of the financial market favorably influences the economy. The choices of an individual engaging in the financial market have a crucial part in setting the market trend, which subsequently affects the economy. This research seeks to examine the variables impacting the investment choices of people functioning in financial and non-financial sectors. The research employs a social survey design, based on 280 samples obtained by a structured questionnaire employing a convenience sampling approach. The study was restricted to the Pokhara metropolitan city of Nepal. Descriptive Statistics, Chi-square test, t-test, ANOVAs, Confirmatory Factor Analysis and Structural Equation Modeling were utilized to fulfill the study goals. The study demonstrates that there is no substantial difference between personnel working in the financial and non-finance industries on herding, market, heuristic and demographic component. However, people working in the financial industry examine more economic aspects and the total investment performance is greater for employees working in the financial sector. Further, the research reveals that self-confidence, market information, the recommendation of professionals, minimization through portfolio diversification and high-income level increases in interest in investment were the significant influential factors affecting investment decisions of an employee working in financial and non-financial institutions. The CFA establishes a significant link between observable variables and their fundamental constructs. The path analysis demonstrates that Market, Herding, Knowledge and Economic factors has a favorable influence on investment choices. The regulatory authority and related institutions should equip investors in respect of both economic and behavioral elements to make a smart investment choice.
金融市场的出现对经济产生了积极的影响。参与金融市场的个人的选择对确定市场趋势具有至关重要的作用,进而影响经济。本研究旨在研究影响金融和非金融部门工作人员投资选择的变量。本研究采用社会调查设计,基于采用方便抽样方法的结构化问卷获得的280个样本。这项研究仅限于尼泊尔的博卡拉市。采用描述性统计、卡方检验、t检验、方差分析、验证性因子分析和结构方程模型来完成研究目标。研究表明,金融行业从业人员与非金融行业从业人员在羊群效应、市场效应、启发式效应和人口统计学成分上没有显著差异。然而,在金融行业工作的人检查更多的经济方面,在金融部门工作的员工的总投资业绩更大。此外,研究还发现,自信、市场信息、专业人士的推荐、通过投资组合多样化实现最小化以及高收入水平对投资兴趣的提高是影响金融和非金融机构员工投资决策的重要因素。CFA在可观察变量和它们的基本结构之间建立了重要的联系。路径分析表明,市场因素、羊群因素、知识因素和经济因素对投资选择具有有利影响。监管部门和相关机构应该从经济和行为两个方面为投资者提供知识,帮助他们做出明智的投资选择。
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引用次数: 1
Effectiveness of Nepalese Online Advertisement in Recalling a Product 尼泊尔在线广告在召回产品中的有效性
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50385
Rashesh Vaidya
Online advertising is becoming more popular because it is easier to access and less expensive. Similar to this, the regulatory limitations on the use of conventional advertising instruments for advertisements in Nepal boosted the popularity of online advertisements. Therefore, a marketer also wants their advertisement to be very efficient at getting customers to remember their products. The goal of the paper is to determine how well Nepalese online advertisements help consumers recall products. The article polled 270 Nepalese customers who have gone through online advertisements. The study discovered banner ads the most preferred type of online as among the respondents. The paper found that online ads helped to make online purchasing decisions and recalling products. The respondents were concerned about the value associated with the product displayed in online ads. Similarly, the Nepalese online ad viewers did not find effective in the use of humor in online ad in recalling the products and services.
在线广告正变得越来越受欢迎,因为它更容易获得,更便宜。与此类似,尼泊尔对使用传统广告工具进行广告的监管限制促进了在线广告的普及。因此,营销人员也希望他们的广告能够非常有效地让客户记住他们的产品。这篇论文的目的是确定尼泊尔的在线广告在多大程度上帮助消费者召回产品。这篇文章调查了270名经历过网络广告的尼泊尔顾客。研究发现,横幅广告是受访者最喜欢的网络广告类型。该论文发现,网络广告有助于做出在线购买决策和召回产品。受访者关心的是与在线广告中展示的产品相关的价值。同样,尼泊尔的在线广告观众也没有发现在在线广告中使用幽默来回忆产品和服务的效果。
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引用次数: 0
Impact of Service Quality Dimensions on Customer Satisfaction in Nepalese Financial Institutions based on SERVPERF Model 基于SERVPERF模型的尼泊尔金融机构服务质量维度对客户满意度的影响
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50375
Bibek Karmacharya
The banking sector's expansion leading to client happiness is critical for a country's economic development because it contribute to large amount of capital resource for the country. Thus, this research aims to quantify the impact of service quality dimensions on customer satisfaction in Nepalese financial institutions based on SERVPERF (Cronin &Taylor, 1992) model.  In this paper, the explained variable is customer satisfaction and the predictor variables are tangibility, reliability, responsiveness, assurance and empathy. Convenience sampling technique was used to select 350 respondents from different financial institution within Pokhara city. The study incorporated structured questionnaire for collecting the information on service quality dimensions and customer satisfaction. The confirmatory factor analysis and structural equation modeling techniques were used to examine the five elements of service quality in regard to customer satisfaction. The result of CFA with fit indices of GFI=0.943, AGFI=0.922, χ2 /df =1.434, RMSEA=0.035, CFI=0.881 and TLI=0.854 advocate that the measurement model has a excellent fit. Following CFA, path analysis was performed that resulted with fit indices GFI=0.938, AGFI=0.918, χ2/df =1.341, RMSEA=0.031,CFI=0.885, TLI=0.862 suggest that the structural model has an excellent fit. Furthermore, path analysis results show that the service quality components of assurance, responsiveness, and reliability are positively and significantly associated with customer satisfaction. This study provides policymakers and senior management in Nepalese financial institutions with practical insights for better understanding all aspects of service quality in order to satisfy their clients and develop their relationships for the organization's long-term sustainability
银行业的扩张导致客户的幸福对一个国家的经济发展至关重要,因为它为国家贡献了大量的资本资源。因此,本研究旨在基于SERVPERF (Cronin &Taylor, 1992)模型量化服务质量维度对尼泊尔金融机构客户满意度的影响。本文的被解释变量为顾客满意,预测变量为有形性、可靠性、响应性、保证性和共情性。采用方便抽样的方法,选取了来自博卡拉市内不同金融机构的350名受访者。本研究采用结构化问卷,收集服务质素及顾客满意度的资料。验证性因子分析和结构方程建模技术被用来检查服务质量的五个要素,关于顾客满意度。CFA的拟合指数为GFI=0.943, AGFI=0.922, χ2 /df =1.434, RMSEA=0.035, CFI=0.881, TLI=0.854,结果表明计量模型拟合良好。经CFA分析后进行通径分析,拟合指数GFI=0.938, AGFI=0.918, χ2/df =1.341, RMSEA=0.031,CFI=0.885, TLI=0.862表明结构模型拟合良好。此外,通径分析结果显示,服务品质之保证、响应性和可靠性与顾客满意呈显著正相关。本研究为尼泊尔金融机构的政策制定者和高级管理层提供了实用的见解,以便更好地了解服务质量的各个方面,以满足客户并为组织的长期可持续发展发展他们的关系
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引用次数: 0
Impact of Public Spending in Infrastructure on Influencing Economic Development from East Africa Countries: The Vector Auto Regressive Analysis 基础设施公共支出对东非国家经济发展的影响:向量自回归分析
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50304
J. Chindengwike
Infrastructure development is essential for a country's growth and development. The goal of this study is to look at how public infrastructure expenditure affects economic growth in East Africa. Countries:The Vector Auto Regressive Analysis. The study employed a time series data research approach using secondary data. The population was applied to the financial records from 1984/85 to 2015/16. (Annual Data). The study's sample size was 32 yearly observations. The study's research site was purposefully chosen in Uganda. The data was gathered from a variety of trustworthy sources, including the World Bank. The Johansen co integration test shows a long-run relationship between public investment in infrastructure, communication, and electricity and the rate of economic growth. Simultaneously, the Granger-Causality test revealed indirect causality between economic development rate and all components of public spending used, with a P- Value of 0.04; and the Vector Auto Regressive (VAR) consequences revealed that public spending on infrastructure, communication, and energy had a direct effect on economic development rate. According to the study, increased investment on major infrastructure such as water facilities, airports, highways, power, trains, and communication adds considerably to the rate of economic development by boosting the efficiency of the public and private sectors.
基础设施建设是一国经济增长和发展的根本。本研究的目的是研究公共基础设施支出如何影响东非的经济增长。国家:向量自动回归分析。本研究采用二次数据的时间序列数据研究方法。人口应用于1984/85至2015/16年的财务记录。(年度数据)。这项研究的样本量是32年的观察结果。该研究的研究地点特意选择在乌干达。这些数据是从各种值得信赖的来源收集的,包括世界银行。约翰森协整检验表明,基础设施、通信和电力等公共投资与经济增长率之间存在长期关系。同时,格兰杰因果检验表明,经济发展速度与公共支出的所有组成部分之间存在间接因果关系,P值为0.04;向量自回归(VAR)结果表明,基础设施、通信和能源方面的公共支出对经济发展速度有直接影响。根据这项研究,增加对水利设施、机场、高速公路、电力、火车和通信等主要基础设施的投资,通过提高公共和民间部门的效率,大大提高了经济发展速度。
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引用次数: 3
Decision Making Behavior of Individual Stock Investors’ in Nepal 尼泊尔个人股票投资者的决策行为
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50397
Raju Basnet Chhetri
The study’s primary objective is to explore the factors influencing the individual investors’ decision making behavior of Nepalese stock investors and to examine the relative degree of influence of such factors with respect to various demographic and socio-economic characteristics. The study follows quantitative approach and exploratory and descriptive research designs. Survey was conducted during March through May, 2021 obtaining 505 usable responses. Factor analysis was performed to explore the influential factors. The factor “Accounting and stock market information” was revealed to be of highest influence in decision making behavior of individual stock investors. The effect of “Public and economic information” was found to be significantly different between male and female investors; surprisingly not among different age groups. “Accounting and stock market information” was found to be significantly different among investors with various educational qualifications. Classical rational criteria such as expected dividends, expected corporate earnings, dividends paid and condition of financial statements were found to be most influential variables. While most respondents seemed to be unaware of the consequences of the contemporary issues like environmental record, increase of firm’s involvement in solving community problems and perceived ethics of firm, the need for relevant awareness and educational campaigns regarding the importance of social, ethical, environmental value of investments seems alarming.
本研究的主要目标是探讨影响尼泊尔股票投资者个人投资者决策行为的因素,并研究这些因素相对于各种人口和社会经济特征的影响程度。本研究遵循定量研究方法、探索性研究和描述性研究设计。该调查于2021年3月至5月进行,获得505份可用回复。通过因子分析探讨影响因素。结果显示,“会计与股票市场信息”因素对个人投资者决策行为的影响最大。“公共和经济信息”的影响在男女投资者之间存在显著差异;令人惊讶的是,在不同的年龄组中没有。不同学历的投资者对“会计与股票市场信息”的认知存在显著差异。经典的理性标准,如预期股息,预期公司收益,股息支付和财务报表状况被发现是最具影响力的变量。虽然大多数答复者似乎没有意识到当代问题的后果,如环境记录,公司参与解决社区问题的增加和公司的道德观念,需要对投资的社会、道德和环境价值的重要性进行相关的认识和教育运动,这似乎令人震惊。
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引用次数: 0
Factors Measuring Client Satisfaction on Stock Broker Services in Pokhara Valley 博卡拉谷股票经纪服务客户满意度的测量因素
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50383
Deepesh Ranabhat, Sabina Subedi, Mala Ranabhat
Customer satisfaction is very important for the success of the business. This study measured the client satisfaction with broker services in Pokhara valley.  Convenience sampling technique is used for selection of sample and 385 respondents who were trading stock in secondary market were taken as sample. Different twelve items were used to measure the clients’ satisfaction. Means score, Exploratory Factor Analysis (EFA), and Confirmatory Factor Analysis (CFA) were used for data analysis. The study found majority of the clients are satisfied with the stock brokers’ services in Pokhara valley. Further, responsiveness and trustworthiness were found as the major factors related to clients' satisfaction with stockbroker services. This study concluded that stockbrokers should be more responsive to the clients and their services should be trustworthy to increase the client's satisfaction.
顾客满意度对企业的成功是非常重要的。本研究测量了博卡拉山谷地区客户对经纪人服务的满意度。样本选取采用便利抽样技术,选取在二级市场进行股票交易的385名受访者作为样本。采用不同的12个项目来衡量客户的满意度。采用均值评分、探索性因子分析(EFA)和验证性因子分析(CFA)进行数据分析。研究发现,大多数客户对博卡拉山谷的股票经纪人的服务感到满意。此外,回应性和可信度是影响客户对股票经纪服务满意度的主要因素。本研究的结论是,股票经纪人应更积极回应客户,其服务应值得信赖,以提高客户的满意度。
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引用次数: 0
Performance of Value Added Tax System in Nepal: A Model-based Descriptive Analysis 尼泊尔增值税制度绩效:基于模型的描述性分析
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50395
Kamal Bahadur Koirala
The implementation of Value Added Tax (VAT) policy in Nepal has completed almost 24 years. The paper intends to assess the VAT performance in terms of revenue collection over the past two decades of its implementation. An econometric modeling and descriptive analysis methods have been applied to analyze secondary time series data extracted from Economic Survey 2021. The revenue growth model is applied to calculate the ratio of change in VAT revenue in the current year over the total VAT revenue of the previous year. The data show that VAT collection has been consistently increasing and the collection gap has been decreasing over the years. The major contributing factors are burgeoning import, soaring private consumption, and newly introduced VAT withholding system.
尼泊尔实施增值税政策已近24年。本文旨在评估增值税在过去二十年的税收征收方面的表现。运用计量经济学建模和描述性分析方法对《经济概览2021》中提取的二次时间序列数据进行了分析。收入增长模型用于计算当年增值税收入变化与上一年增值税总收入的比率。数据显示,多年来增值税征收一直在持续增加,征收差距一直在缩小。主要原因是进口增长、民间消费增长和新实行增值税预提制度。
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引用次数: 0
Factors Affecting Work Life Balance: A Case Study of Himalayan Bank Ltd. 影响工作与生活平衡的因素:以喜玛拉雅银行为例
Pub Date : 2022-12-28 DOI: 10.3126/jnbs.v15i1.50393
Sunita Bhandari
Service oriented organizations are focusing themselves on providing effective services via satisfied and customer friendly employees. Himalayan Bank, being one of the reputed commercial private bank in Nepal has a challenge to become an employee-friendly organization for providing quality services to customers. This research is carried out to find the factors that influence the effectiveness of the employees who are responsibly working for the quality, image and prospect of the organization. This article is mainly focused on exploring family responsibilities as well as work responsibilities which have impact on the job satisfaction of the employees working permanently in the bank. Primary data used in this study have been collected through the structured questionnaire distributed to selected employees. Collected data are analyzed by using excel and SPSS. Cronbach’s alpha is calculated to see the reliability of the items used as the instrument to measure variables. Correlation, t-test, regression analysis, F-test as well as post hoc analysis are done to examine the status and impact of variables. Most of the independent variables taken into consideration are found to have significant impact on the dependent variable.  Practical and theoretical implications in work life balance is prescribed for practical and theoretical implications in the future.
服务型组织致力于通过满意和对客户友好的员工提供有效的服务。喜马拉雅银行作为尼泊尔著名的商业私人银行之一,在为客户提供优质服务方面面临着成为员工友好型组织的挑战。本研究旨在找出影响负责为组织的质量、形象和前景工作的员工的有效性的因素。本文主要探讨家庭责任和工作责任对银行常住员工工作满意度的影响。本研究中使用的主要数据是通过结构化问卷收集的,并分发给选定的员工。收集到的数据通过excel和SPSS进行分析。Cronbach 's alpha是用来计算作为测量变量的工具的项目的可靠性。相关检验、t检验、回归分析、f检验以及事后分析来检验变量的状态和影响。所考虑的大多数自变量被发现对因变量有显著影响。工作和生活平衡的实践和理论意义是为将来的实践和理论意义规定的。
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引用次数: 1
Financial Status of Rural and Urban Dalit of Kaski District 卡斯基区农村和城市达利特人的经济状况
Pub Date : 2021-12-20 DOI: 10.3126/jnbs.v14i1.41500
Hari Bhandari
The primary objective of this paper is to describe and measure financial status of the Bishowkarma, Pariyar, and Nepali caste in the rural and urban regions of Kaski district of Nepal. The study has used descriptive research design and judgmental and quota sampling with an equal 150 samples of the rural and urban areas including 50 samples of each caste. A set of close-ended questionnaires was used to collect data from primary sources. The collected data were analyzed with the help of statistical tools like frequencies, weighted mean, and percentage using MS-Word, MS-Excel, and SPSS. The Bishwokarma caste has good financial status in the urban area followed by Nepali and Pariyar. However, in a rural area, the Nepali caste has a better financial position followed by Pariyar and Bishwokarma. The study results indicate people living in the urban areas have a stronger financial position with an overall mean score of 3.02 compared to people living in the rural areas with an overall mean score of 2.85. The concerned government bodies need to give special care to uplift the financial status of the Pariyar people in the urban region and the Bishwokarma people in the rural region. Thus, this study conveys a comprehensive picture of the financial status of rural and urban Dalits of Kaski District which could be the baseline data set for future study and primary data sources for local stakeholders.
本文的主要目的是描述和衡量的财政状况Bishowkarma, Pariyar,和尼泊尔种姓在农村和城市地区的卡斯基区尼泊尔。该研究采用了描述性研究设计、判断和配额抽样,在农村和城市地区分别抽取了150个样本,每个种姓各50个样本。使用一套封闭式问卷从主要来源收集数据。采用MS-Word、MS-Excel、SPSS等统计工具对收集到的数据进行频率、加权平均值、百分比等统计分析。比什沃卡玛种姓在城市地区的经济状况良好,其次是尼泊尔人和帕里亚尔人。然而,在农村地区,尼泊尔种姓的经济状况较好,其次是帕里亚尔和比什沃卡玛。研究结果表明,与生活在农村地区的人相比,生活在城市地区的人的财务状况更强,总体平均得分为3.02,而农村地区的人的总体平均得分为2.85。有关的政府机构需要特别注意提高城市地区的帕里亚尔人和农村地区的比什沃卡尔马人的财政状况。因此,本研究传达了卡斯基地区农村和城市达利特人财务状况的全面情况,这可能是未来研究的基线数据集,也是当地利益相关者的主要数据来源。
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引用次数: 0
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Journal of Nepalese Business Studies
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