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Harnessing Artificial Intelligence for Business Competitiveness in Achieving Sustainable Development Goals 利用人工智能提高企业竞争力,实现可持续发展目标
Q3 Business, Management and Accounting Pub Date : 2023-06-07 DOI: 10.1080/10599231.2023.2220603
Abdelhak Senadjki, Samuel Ogbeibu, Saidatulakmal Mohd, Au Yong Hui Nee, I. Awal
ABSTRACT This study investigates Artificial Intelligence (Awareness, Knowledge, Empowerment, Implementation) on competitiveness and the mediating role of innovations (Social Innovation, Environmental Innovation, and Technological Innovation). We employed the Open Innovation theory (OIT). The data from 480 SMEs were analyzed using SmartPLS. The findings elucidate that the relationship between AI (awareness, empowerment, implementation) and competitiveness is positively significant. Also, there is a partial mediation effect between AI awareness and competitiveness. Technological innovation partially mediates between AI (Implementation and Knowledge) and competitiveness. Policymakers should initiate strategies to integrate AI innovations. The study extends the OIT to create new technological, social and environmental innovations.
摘要本研究探讨人工智能(意识、知识、授权、实施)对竞争力的影响,以及创新(社会创新、环境创新和技术创新)的中介作用。我们采用开放式创新理论(OIT)。使用SmartPLS分析了480家中小企业的数据。研究结果表明,人工智能(意识、授权、实施)与竞争力之间的关系是显著的。人工智能意识与竞争力之间存在部分中介效应。技术创新在人工智能(实施和知识)与竞争力之间起到部分中介作用。政策制定者应该启动整合人工智能创新的战略。这项研究将OIT扩展到创造新的技术、社会和环境创新。
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引用次数: 0
Vietnam’s Ascendancy in the Electronics Trade and the Role of Inward Foreign Direct Investment 越南在电子贸易中的优势地位和外来直接投资的作用
Q3 Business, Management and Accounting Pub Date : 2023-06-02 DOI: 10.1080/10599231.2023.2212341
V. Ha, Craig R. Parsons
ABSTRACT A new regression-based revealed comparative advantage index is used to analyze Vietnam’s exports. Vietnam now has the highest comparative advantage in electronics in the world. It suggests that Vietnam may be a new follower in the “flying geese” style and reinforces the Kojima (2000) view that sufficient inward FDI can change comparative advantage. With detailed FDI and local data, we estimate that this change was brought about by a massive surge of inward FDI amounting to 6% of GDP. Lastly, we opine that while the comparative advantage in footwear may decline, that in electronics may be here to stay.
摘要采用一种新的基于回归的揭示比较优势指数对越南出口进行分析。越南目前在电子产品方面拥有世界上最高的比较优势。这表明越南可能是“飞鹅”式的新追随者,并强化了Kojima(2000)的观点,即充分的内向外国直接投资可以改变比较优势。根据详细的外国直接投资和当地数据,我们估计这一变化是由占国内生产总值6%的外来外国直接投资的大规模激增引起的。最后,我们认为,虽然鞋类的相对优势可能会下降,但电子产品的相对优势将继续存在。
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引用次数: 0
Artificial Intelligence: Opportunities and Challenges 人工智能:机遇与挑战
Q3 Business, Management and Accounting Pub Date : 2023-04-03 DOI: 10.1080/10599231.2023.2210239
R. Ajami, H. Karimi
Artificial intelligence (AI) is impacting local communities and global society. AI tools such as ChatGPT and OpenAI among others, are likely to transform the way we live, work, and interact with each other. It will impact various economic sectors in the United States, across the Asia Pacific region, and elsewhere. From medicine to pharmaceutical products, entertainment, corporate banking, retailing, and commerce. In the field of pharmaceutical and medicine, AI could usher in a future of innovation in diagnosis and could reshape the field of patient treatment care. AI could help medical providers identify medical markers quicker and better. Nurses, doctors, and hospital administrators can improve the medical care chain. It could cut costs, improve outcomes, and make for a more productive and efficient healthcare delivery system. An AI tool such as IBM Watson can provide diagnosis and data analysis faster. AI machine learning algorithms can process large amounts of data quicker and make more accurate and targeted treatment possible, thus reducing medical costs along the medical value-added chain. Moreover, AI could also improve medical revenue generating systems for hospitals through the organization of medical records. It could process medical test results faster, and allows doctors and healthcare providers to have more autonomy and better workflow, and improve patient-doctor interactions and allow for nurses and doctors to spend more time with patients. Moreover, during medical surgery, physicians can rely on multidimensional imagery to guide and improve surgical procedures. Also with AI, charts and documents can be reviewed faster and in real time to deliver better treatments. Hospitals using electronic medical records could benefit significantly by using AI tools. Drug manufacturers can also benefit from data analytics so that they can bring drugs to market faster. The development of the COVID-19 vaccine by Johnson & Johnson was brought to market faster with the help of AI analytics. The National Science Foundation is cooperating with Cornell University School of Chemical and Biomolecular Engineering to advance research on how to modify the polymer nanoparticles to make it possible to target cells in patients and bring about specific treatments with the help of nanomedicine solutions. Overall innovations in the healthcare delivery system and the pharmaceutical industries are very promising and will grow immensely with AI tools. Beyond medicine, AI can help optimize supply chains across various sectors from engineering to manufacturing and services. This will result in cost saving
人工智能正在影响当地社区和全球社会。ChatGPT和OpenAI等人工智能工具可能会改变我们的生活、工作和互动方式。它将影响美国、亚太地区和其他地方的各个经济部门。从医药到医药产品、娱乐、企业银行、零售和商业。在制药和医学领域,人工智能可能会开创诊断创新的未来,并重塑患者治疗护理领域。人工智能可以帮助医疗提供者更快更好地识别医疗标记。护士、医生和医院管理人员可以改善医疗保健链。它可以降低成本,改善结果,并建立一个更高效的医疗保健系统。像IBM Watson这样的人工智能工具可以更快地提供诊断和数据分析。人工智能机器学习算法可以更快地处理大量数据,使更准确、更有针对性的治疗成为可能,从而降低医疗增值链上的医疗成本。此外,人工智能还可以通过组织病历来改善医院的医疗创收系统。它可以更快地处理医疗检测结果,让医生和医疗保健提供者拥有更多的自主权和更好的工作流程,改善医患互动,让护士和医生花更多的时间陪伴患者。此外,在医疗手术中,医生可以依靠多维图像来指导和改进手术程序。还有人工智能,图表和文档可以更快、实时地进行审查,以提供更好的治疗。使用电子病历的医院可以通过使用人工智能工具受益匪浅。制药商还可以从数据分析中受益,从而更快地将药物推向市场。在人工智能分析的帮助下,强生公司新冠肺炎疫苗的开发更快地推向市场。美国国家科学基金会正在与康奈尔大学化学与生物分子工程学院合作,推进如何修饰聚合物纳米颗粒的研究,使其能够靶向患者体内的细胞,并在纳米药物溶液的帮助下进行特定的治疗。医疗保健系统和制药行业的整体创新非常有前景,并将随着人工智能工具的发展而大幅增长。除了医学,人工智能还可以帮助优化从工程到制造和服务等各个行业的供应链。这将节省成本
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引用次数: 1
The Art of Juggling: Effects of Employee’s Polychronic Orientation on Service Recovery Performance and Extra-Role Customer Service 杂耍艺术:员工多时取向对服务恢复绩效和角色外客户服务的影响
Q3 Business, Management and Accounting Pub Date : 2023-04-03 DOI: 10.1080/10599231.2023.2217492
Asra Jabbar, Rizwan Qaiser Danish
ABSTRACT The banking industry is known for its dynamic and competitive organizational structure, which requires polychronic employees to improve service quality and satisfy customers. However, to remain competitive, the banking industry must manage the level of work engagement. This study examines the link between the polychronic orientation of employees on service recovery performance and extra-role customer service with the intervening role of work engagement in the banking industry among 285 employees. Further, positive affectivity moderates between employees’ polychronic orientation and work engagement. This enhances our knowledge on polychronicity, work engagement, service performance recovery and extra-role customer service in the banking industry.
银行业以其充满活力和竞争的组织结构而闻名,这就要求多职员工提高服务质量,满足客户需求。然而,为了保持竞争力,银行业必须管理工作投入水平。本研究以285名银行业员工为研究对象,考察了员工在服务恢复绩效和角色外客户服务方面的多时取向与工作投入的中介作用之间的关系。此外,积极情感在员工多时间取向与工作投入之间具有调节作用。这增强了我们对银行业多重性、工作投入、服务绩效恢复和角色外客户服务的了解。
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引用次数: 0
Social Media Used for Academic Purposes in Vietnam and China: An Overview of Implementation and Futures 越南和中国用于学术目的的社交媒体:实施和未来综述
Q3 Business, Management and Accounting Pub Date : 2023-04-03 DOI: 10.1080/10599231.2023.2212542
Daniel S. Helman
ABSTRACT Four types of academic social media (publication-repository, Q&A, crowd-funding, and blogs) provide a mixed methods review of Vietnamese academic usage with Chinese data presented as control. Data show the extent Vietnamese academics are present, and from this, a future trajectory. An iterative qualitative process assesses the quality of academic offerings. Results predict the character of future technological progress. The specific context of Vietnam, with its large population (95.5 million) and close proximity to China provides a backdrop to scientific innovation and academic endeavors taking place here. The presence of Vietnamese academics on social media is a marker for future growth.
四种类型的学术社交媒体(出版物库、问答、众筹和博客)提供了越南学术使用的混合方法综述,中国数据作为对照。数据显示了越南学术界的存在程度,并由此预测了未来的发展轨迹。一个迭代的定性过程评估学术产品的质量。结果预测了未来技术进步的特征。越南人口众多(9550万),毗邻中国,这一特殊背景为这里的科学创新和学术努力提供了背景。越南学者在社交媒体上的出现是未来增长的标志。
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引用次数: 0
Consumer Purpose: A Holistic Rethinking of Psychological Bonds 消费者目的:对心理纽带的整体反思
Q3 Business, Management and Accounting Pub Date : 2023-04-03 DOI: 10.1080/10599231.2023.2210987
Yuchin (Jerrie) Hsieh, B. Canziani, D. Welsh
ABSTRACT This conceptual paper integrates needs, goals, and value/image congruence theories to propose an inclusive concept of consumer psychological engagement with companies and their brands or products. To maximize service experiences and marketing messages and ensure sustainable success, marketers and innovators must collect holistic intelligence on consumers’ needs, goals, values, and self-image to strengthen consumers’ psychological bonds with firms and their brands.
摘要这篇概念性论文综合了需求、目标和价值/形象一致性理论,提出了消费者与公司及其品牌或产品的心理互动的包容性概念。为了最大限度地提高服务体验和营销信息,并确保可持续的成功,营销人员和创新者必须收集有关消费者需求、目标、价值观和自我形象的整体情报,以加强消费者与公司及其品牌的心理联系。
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引用次数: 1
Exploring the Impact of Servitization on Chinese Manufacturing Firm Performance: An Analysis of the Role of Management Capabilities and Competitive Strategy 探讨服务化对中国制造业企业绩效的影响:管理能力与竞争战略的作用分析
Q3 Business, Management and Accounting Pub Date : 2023-04-03 DOI: 10.1080/10599231.2023.2217493
Muhammad Ajmal, Zeenat Islam, Azmat Islam
ABSTRACT This research explores the complementary factors to servitization and firm performance. The management capabilities mediate, significantly impacting the firm’s performance. The competitive strategy is used as a moderator to enhance the servitization phenomena. A sample size of 236 medium to large manufacturing firms operating in different provinces of China. The study results show that management capabilities fully mediate the relationship between servitization and firm performance, and competitive strategies positively moderate the relationship between servitization and management capabilities. Firms must understand the local environment of China and have competent management skills to develop a competitive strategy for servitization to be successful.
摘要本研究探讨服务化与企业绩效的互补因素。管理能力起到中介作用,显著影响企业绩效。竞争战略是增强服务化现象的调节因素。本研究以中国不同省份的236家大中型制造企业为样本。研究结果表明,管理能力在服务化与企业绩效的关系中起完全中介作用,竞争战略在服务化与管理能力的关系中起正向调节作用。企业必须了解中国的当地环境,并具备称职的管理技能,以制定成功的服务化竞争战略。
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引用次数: 0
Celebrity Endorsements in Liked Advertisements: A Study of Asian Countries 受欢迎广告中的名人代言:对亚洲国家的研究
Q3 Business, Management and Accounting Pub Date : 2023-01-02 DOI: 10.1080/10599231.2023.2197531
Kim-Shyan Fam, David S. Waller, Reinhard Grohs
ABSTRACT Some advertisements include celebrity endorsers hoping that will increase the popularity of the ad and, thereby, the celebrity status will be positively associated with the brand. This paper reports the findings of a cross-cultural study undertaken across the cities Hong Kong, Shanghai, Jakarta, Bangkok and Mumbai, using the Foote, Cone & Belding (FCB) grid to determine whether the appearance of a celebrity increases the chance for the advertisement to be liked. The results found that the use of celebrity endorsements in liked advertisements differed considerably, which provide an insight for advertisers developing campaigns using celebrities in different Asian markets.
摘要有些广告包括名人代言人,他们希望能提高广告的知名度,从而使名人地位与品牌呈正相关。本文报道了在香港、上海、雅加达、曼谷和孟买进行的一项跨文化研究的结果,该研究使用Foote,Cone&Belding(FCB)网格来确定名人的出现是否增加了广告被喜欢的机会。研究结果发现,在喜欢的广告中使用名人代言的情况差异很大,这为广告商在不同的亚洲市场开发使用名人的广告活动提供了见解。
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引用次数: 1
Using Cascade Theories to Explain the Spread of Fake News in the Asian Context 用级联理论解释亚洲背景下假新闻的传播
Q3 Business, Management and Accounting Pub Date : 2023-01-02 DOI: 10.1080/10599231.2023.2197418
V. Sethi, V. Sethi, A. Jeyaraj, K. Duffy, Neerja Sethi
ABSTRACT Understanding the nature of the spread of misinformation is critical to an effort to control or minimize it. This paper uses existing cascade theories and ties them into propaganda frameworks to help understand the complex nature of fake news in contemporary media. We draw upon the availability cascades, cognitive cascades, and propaganda models to structure and process misinformation diffusion in the hope that it may help counter its spread. We use examples of fake news from Singapore, Myanmar, and India to conclude that the complexities of fake news creation, belief, and dissemination are significant, as is its enduring nature.
摘要了解虚假信息传播的本质对于控制或最小化虚假信息传播至关重要。本文利用现有的级联理论,并将其与宣传框架联系起来,以帮助理解当代媒体中假新闻的复杂性。我们利用可用性级联、认知级联和宣传模型来构建和处理错误信息的传播,希望它能帮助遏制其传播。我们以新加坡、缅甸和印度的假新闻为例得出结论,假新闻创作、信仰和传播的复杂性是重要的,其持久性也是重要的。
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引用次数: 0
Bank Diversification: A Comparative Study on US and Japanese Banking 银行多元化:美国和日本银行业的比较研究
Q3 Business, Management and Accounting Pub Date : 2023-01-02 DOI: 10.1080/10599231.2023.2197392
A. Küllü, R. Ajami
ABSTRACT Bank diversification/focus strategies have a significant impact on banks’ riskiness and returns and consequently affect the overall health of the financial system and the economy. Focusing on the aggregate numbers of banking systems from two major economies and advanced financial systems from both sides of the Pacific, this study comparatively analyzes the diversification/focus status of US and Japanese banking systems at asset, liability, deposit, income, and expense categories. The results show major differences between these two leading banking systems, and their banks’ diversification strategies.
摘要银行多元化/专注战略对银行的风险和回报有着重大影响,从而影响金融系统和经济的整体健康。本研究以两个主要经济体的银行系统和太平洋两岸的先进金融系统的总数为中心,比较分析了美国和日本银行系统在资产、负债、存款、收入和费用类别上的多元化/专注状态。研究结果表明,这两个领先的银行体系及其银行的多元化战略存在重大差异。
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引用次数: 0
期刊
Journal of Asia-Pacific Business
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