Pub Date : 2020-10-01DOI: 10.4018/IJISSS.2020100105
Isaac Kofi Mensah, Guohua Zeng, Luo Chuanyong
This study integrated the cultural dimensions such as power distance, collectivism, uncertainty avoidance, masculinity, and long-term orientation into the UTAUT to examine the comparative impact of cultural dimensions on the adoption of cross-border e-commerce between the Chinese and Russian citizens. The data analysis was conducted with SPSS and Smart PLS 3.0. The results indicate that power distance, collectivism, and long-term orientation respectively were significant predictors of performance expectancy and effort expectancy of cross-border e-commerce for both Chinese and Russian citizens. Uncertainty avoidance and masculinity were also found to determine the performance expectancy of cross-border e-commerce. However, while uncertainty avoidance and masculinity were significant determinants of the effort expectancy of cross-border e-commerce in the context of the Russia sample, it was not so for the Chinese sample. In addition, performance expectancy and social influence were positive predictors of the intention to use cross-border e-commerce for both Chinese and Russia samples.
{"title":"The Impact of National Culture Dimensions on the Adoption of Cross-Border E-Commerce: A Comparative Study","authors":"Isaac Kofi Mensah, Guohua Zeng, Luo Chuanyong","doi":"10.4018/IJISSS.2020100105","DOIUrl":"https://doi.org/10.4018/IJISSS.2020100105","url":null,"abstract":"This study integrated the cultural dimensions such as power distance, collectivism, uncertainty avoidance, masculinity, and long-term orientation into the UTAUT to examine the comparative impact of cultural dimensions on the adoption of cross-border e-commerce between the Chinese and Russian citizens. The data analysis was conducted with SPSS and Smart PLS 3.0. The results indicate that power distance, collectivism, and long-term orientation respectively were significant predictors of performance expectancy and effort expectancy of cross-border e-commerce for both Chinese and Russian citizens. Uncertainty avoidance and masculinity were also found to determine the performance expectancy of cross-border e-commerce. However, while uncertainty avoidance and masculinity were significant determinants of the effort expectancy of cross-border e-commerce in the context of the Russia sample, it was not so for the Chinese sample. In addition, performance expectancy and social influence were positive predictors of the intention to use cross-border e-commerce for both Chinese and Russia samples.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"882 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114059085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.4018/IJISSS.2020100101
S. Behdenna, F. Barigou, Ghalem Belalem
Sentiment analysis is a text mining discipline that aims to identify and extract subjective information. This growing field results in the emergence of three levels of granularity (document, sentence, and aspect). However, both the document and sentence levels do not find what exactly the opinion holder likes and dislikes. Furthermore, most research in this field deals with English texts, and very limited researches are undertaken on Arabic language. In this paper, the authors propose a semantic aspect-based sentiment analysis approach for Arabic reviews. This approach utilizes the semantic of description logics and linguistic rules in the identification of opinion targets and their polarity.
{"title":"Towards Semantic Aspect-Based Sentiment Analysis for Arabic Reviews","authors":"S. Behdenna, F. Barigou, Ghalem Belalem","doi":"10.4018/IJISSS.2020100101","DOIUrl":"https://doi.org/10.4018/IJISSS.2020100101","url":null,"abstract":"Sentiment analysis is a text mining discipline that aims to identify and extract subjective information. This growing field results in the emergence of three levels of granularity (document, sentence, and aspect). However, both the document and sentence levels do not find what exactly the opinion holder likes and dislikes. Furthermore, most research in this field deals with English texts, and very limited researches are undertaken on Arabic language. In this paper, the authors propose a semantic aspect-based sentiment analysis approach for Arabic reviews. This approach utilizes the semantic of description logics and linguistic rules in the identification of opinion targets and their polarity.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127755495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.4018/IJISSS.2020100104
G. D. Bona, D. Falcone, A. Forcina, A. Silvestri, L. Silvestri
An effective maintenance plan allows one to minimize failures and to ensure the proper functioning of machines in order to obtain the estimated production system performances. On the other hand, inadequate maintenance can cause faults such as a decrease of production levels, compromising customer satisfaction and resulting in economic losses. In the present research, a new model is proposed to develop a support tool for maintenance design. The new approach is focused to the adequate distribution of maintenance budget to units and machines of a production system. It is based on the main factors determining availability of equipment thanks to appropriate indexes, adjusted through a multi-criteria method, the analytic hierarchy process (AHP). The obtained results can support the budget allocation to maintenance activities, right for machines or units that are strategic to ensure production. The model has been validated through the application to three different industrial plants.
{"title":"A New Model for Maintenance Strategy Based on Failure Analysis and Multicriteria Approach","authors":"G. D. Bona, D. Falcone, A. Forcina, A. Silvestri, L. Silvestri","doi":"10.4018/IJISSS.2020100104","DOIUrl":"https://doi.org/10.4018/IJISSS.2020100104","url":null,"abstract":"An effective maintenance plan allows one to minimize failures and to ensure the proper functioning of machines in order to obtain the estimated production system performances. On the other hand, inadequate maintenance can cause faults such as a decrease of production levels, compromising customer satisfaction and resulting in economic losses. In the present research, a new model is proposed to develop a support tool for maintenance design. The new approach is focused to the adequate distribution of maintenance budget to units and machines of a production system. It is based on the main factors determining availability of equipment thanks to appropriate indexes, adjusted through a multi-criteria method, the analytic hierarchy process (AHP). The obtained results can support the budget allocation to maintenance activities, right for machines or units that are strategic to ensure production. The model has been validated through the application to three different industrial plants.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121836999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.4018/IJISSS.2020100106
Yiling Deng, K. Casey, K. Casey
Investments in information technology (IT) have long been assumed to correlate positively with business value and market share. In response to these assumptions, firms invest in technology to improve various business functions to include customer service, profitability, and efficiency. However, despite these long-held beliefs, there is little consensus in the literature regarding how to measure the business value created by increased investment in information technology. Variability in firm type and individual organizational goals, data availability, and other factors may explain the lack of consensus in measurement. The authors investigate IT spending in the property and casualty (P&C) insurance industry. Specifically, the paper attempts to determine the factors that drive technology spending and the outcomes of information technology spending for P&C insurance firms. Additionally, this paper investigates whether technology spending increases market share for insurance firms in P&C insurance. This study identifies several factors unique to the P&C insurance industry that affect technology spending.
{"title":"Property and Casualty Insurance Firms and Technology Spending: Some Determining Factors and Outcomes","authors":"Yiling Deng, K. Casey, K. Casey","doi":"10.4018/IJISSS.2020100106","DOIUrl":"https://doi.org/10.4018/IJISSS.2020100106","url":null,"abstract":"Investments in information technology (IT) have long been assumed to correlate positively with business value and market share. In response to these assumptions, firms invest in technology to improve various business functions to include customer service, profitability, and efficiency. However, despite these long-held beliefs, there is little consensus in the literature regarding how to measure the business value created by increased investment in information technology. Variability in firm type and individual organizational goals, data availability, and other factors may explain the lack of consensus in measurement. The authors investigate IT spending in the property and casualty (P&C) insurance industry. Specifically, the paper attempts to determine the factors that drive technology spending and the outcomes of information technology spending for P&C insurance firms. Additionally, this paper investigates whether technology spending increases market share for insurance firms in P&C insurance. This study identifies several factors unique to the P&C insurance industry that affect technology spending.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130153615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.4018/IJISSS.2020100102
Soumia Zertal, M. Batouche, Zakaria Laboudi
The requests of the companies for the development and deployment of their business-applications in Cloud become more complex so that, sometimes, a one single service cannot carry out the target task on its own. Hence, a user-request is provided as a composite service. On another note, the number of available services is significantly increasing. Therefore, the authors would need to find the optimal cloud service-compositions that satisfy the quality of service values as well as user requirements. The methods proposed in literature for composing cloud services do not consider the composition and deployment constraints of candidate cloud services. This paper presents a novel optimization-based approach for building business-application in Cloud. The proposed approach combines the particle swarm optimization algorithm with some principles of ant colony optimization algorithm to deal with multiple QoS parameters, but also to satisfy the composition and deployment constraints of cloud services. The experimental results show the efficiency of the method for all tests instances.
{"title":"A Novel Hybrid Optimization-Based Approach for Efficient Development of Business-Applications in Cloud","authors":"Soumia Zertal, M. Batouche, Zakaria Laboudi","doi":"10.4018/IJISSS.2020100102","DOIUrl":"https://doi.org/10.4018/IJISSS.2020100102","url":null,"abstract":"The requests of the companies for the development and deployment of their business-applications in Cloud become more complex so that, sometimes, a one single service cannot carry out the target task on its own. Hence, a user-request is provided as a composite service. On another note, the number of available services is significantly increasing. Therefore, the authors would need to find the optimal cloud service-compositions that satisfy the quality of service values as well as user requirements. The methods proposed in literature for composing cloud services do not consider the composition and deployment constraints of candidate cloud services. This paper presents a novel optimization-based approach for building business-application in Cloud. The proposed approach combines the particle swarm optimization algorithm with some principles of ant colony optimization algorithm to deal with multiple QoS parameters, but also to satisfy the composition and deployment constraints of cloud services. The experimental results show the efficiency of the method for all tests instances.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128025002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.4018/ijisss.2020070106
Muhammad Bilal, Jianqiu Zeng, U. Akram, Yasir Tanveer, Taiba Sardar, Hassan Rasool
Drawing on consumer socialization theory, this research investigates the impact of egoism, sense of belonging, and internet usage on young Chinese consumers' electronic word of mouth (eWOM). Normative and informative internet mediates the relationship between internet usage and eWOM. Furthermore, the role of TAM factors was explored in the structured model. A total of 876 Chinese consumers participated in the online survey. Structure equation modeling was adopted in the data analysis stage. The findings suggest that egoism, sense of belonging, and internet usage have positive influences on electronic word of mouth. Two factors of TAM (perceived usefulness and perceived ease of use) significantly moderates the relationship between egoism, sense of belonging, and e-WOM. Finally, informative and normative internet significantly mediates the relationship between internet usage and e-WOM. This study provides deeper understanding of young Chinese consumers' internet usage behavior. Implications for academicians and managers are discussed.
{"title":"Understanding the Effects of Internet Usage Behavior on eWOM","authors":"Muhammad Bilal, Jianqiu Zeng, U. Akram, Yasir Tanveer, Taiba Sardar, Hassan Rasool","doi":"10.4018/ijisss.2020070106","DOIUrl":"https://doi.org/10.4018/ijisss.2020070106","url":null,"abstract":"Drawing on consumer socialization theory, this research investigates the impact of egoism, sense of belonging, and internet usage on young Chinese consumers' electronic word of mouth (eWOM). Normative and informative internet mediates the relationship between internet usage and eWOM. Furthermore, the role of TAM factors was explored in the structured model. A total of 876 Chinese consumers participated in the online survey. Structure equation modeling was adopted in the data analysis stage. The findings suggest that egoism, sense of belonging, and internet usage have positive influences on electronic word of mouth. Two factors of TAM (perceived usefulness and perceived ease of use) significantly moderates the relationship between egoism, sense of belonging, and e-WOM. Finally, informative and normative internet significantly mediates the relationship between internet usage and e-WOM. This study provides deeper understanding of young Chinese consumers' internet usage behavior. Implications for academicians and managers are discussed.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127073966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.4018/ijisss.2020070103
Eduardo Pérez, V. Anandhan, C. Novoa
This article presents a simulation-based planning methodology that aims to improve patient service quality in pure walk-in clinics. Capacity planning is one of the major challenges in walk-in clinics because of the uncertainty in both patient demand and arrival times. This work presents a discrete-event simulation model for walk-in clinics that takes into consideration patient behavior in terms of arrival times for capacity planning at the clinic level. The goal of the model is to provide a tool that will allow clinics to develop protocols that will reduce patient waiting times by scheduling doctor and medical assistants considering demand uncertainties. A case study is presented to illustrate the benefits of the methodology. The results of the computational study show that by allocating the right number of resources at particular times of the day, walk-in clinics can achieve operational steady state while providing services to patients with minimum waiting times. The tool can be adapted and used to support any walk-in clinic.
{"title":"A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics","authors":"Eduardo Pérez, V. Anandhan, C. Novoa","doi":"10.4018/ijisss.2020070103","DOIUrl":"https://doi.org/10.4018/ijisss.2020070103","url":null,"abstract":"This article presents a simulation-based planning methodology that aims to improve patient service quality in pure walk-in clinics. Capacity planning is one of the major challenges in walk-in clinics because of the uncertainty in both patient demand and arrival times. This work presents a discrete-event simulation model for walk-in clinics that takes into consideration patient behavior in terms of arrival times for capacity planning at the clinic level. The goal of the model is to provide a tool that will allow clinics to develop protocols that will reduce patient waiting times by scheduling doctor and medical assistants considering demand uncertainties. A case study is presented to illustrate the benefits of the methodology. The results of the computational study show that by allocating the right number of resources at particular times of the day, walk-in clinics can achieve operational steady state while providing services to patients with minimum waiting times. The tool can be adapted and used to support any walk-in clinic.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123229660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.4018/ijisss.2020070101
R. Al-Dmour
The purpose of this study is to evaluate the role of employee engagement with their work as a mediating factor in the relationship between utilisation of a human resource information system (HRIS) and employee performance in five-star hotels in Jordan. A conceptual framework based on social exchange theory and content analysis of similar previous studies was developed. A quantitative approach and simple random sampling were used to obtain data via questionnaires completed by 221 human resources (HR) employees working at 21 five-star hotels in Jordan. The response rate was 71%. Structural equation modelling (SEM) was used to analyse and verify the study variables. The findings revealed that use of a HRIS had a significant positive influence on both employee performance and work engagement, while the latter acted as a partial mediator between HRIS utilisation and employee performance.
{"title":"The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan","authors":"R. Al-Dmour","doi":"10.4018/ijisss.2020070101","DOIUrl":"https://doi.org/10.4018/ijisss.2020070101","url":null,"abstract":"The purpose of this study is to evaluate the role of employee engagement with their work as a mediating factor in the relationship between utilisation of a human resource information system (HRIS) and employee performance in five-star hotels in Jordan. A conceptual framework based on social exchange theory and content analysis of similar previous studies was developed. A quantitative approach and simple random sampling were used to obtain data via questionnaires completed by 221 human resources (HR) employees working at 21 five-star hotels in Jordan. The response rate was 71%. Structural equation modelling (SEM) was used to analyse and verify the study variables. The findings revealed that use of a HRIS had a significant positive influence on both employee performance and work engagement, while the latter acted as a partial mediator between HRIS utilisation and employee performance.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125328217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.4018/ijisss.2020070104
M. Iqbal, Nabila Nisha, Afrin Rifat
This study aims to understand the cause-and-effect relationship between financial and non-financial measures under a balanced scorecard (BSC) model in the microfinance sector of Bangladesh. Structural equation modeling is employed to test non-financial relationships hypothesized under BSC model and one sample t-tests are conducted to further relate non-financial variables to the financial performance variable for two microfinance providers. While all non-financial variables share positive and significant relationships, findings show that customer perspective and internal business process factors are quite strong and more evident for Grameen Bank than a cooperative bank. As such, microfinance providers which will improve their non-financial perspectives can ultimately benefit from increased financial performance. The article draws attention to microfinance providers so that they can address shortcomings in their current performance measurement systems and identify mechanisms that can help them improve their financial performances. Implications and future directions are discussed too.
{"title":"A Comparative Integration Study of Performance Metrics in Microfinance: Grameen Bank vs. Cooperative Bank","authors":"M. Iqbal, Nabila Nisha, Afrin Rifat","doi":"10.4018/ijisss.2020070104","DOIUrl":"https://doi.org/10.4018/ijisss.2020070104","url":null,"abstract":"This study aims to understand the cause-and-effect relationship between financial and non-financial measures under a balanced scorecard (BSC) model in the microfinance sector of Bangladesh. Structural equation modeling is employed to test non-financial relationships hypothesized under BSC model and one sample t-tests are conducted to further relate non-financial variables to the financial performance variable for two microfinance providers. While all non-financial variables share positive and significant relationships, findings show that customer perspective and internal business process factors are quite strong and more evident for Grameen Bank than a cooperative bank. As such, microfinance providers which will improve their non-financial perspectives can ultimately benefit from increased financial performance. The article draws attention to microfinance providers so that they can address shortcomings in their current performance measurement systems and identify mechanisms that can help them improve their financial performances. Implications and future directions are discussed too.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130354444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.4018/ijisss.2020070105
H. Yasmeen, Ying Wang, Hashim Zameer, Z. Ahmad
This article expands current knowledge by assessing how transformational leadership influences IT business strategy alignment. Unexplored in earlier studies, the article discloses the role that environmental turbulence plays in this association. Developed through an extensive literature survey, the conceptual model is empirically tested, with survey data collected from managerial employees. The results show that, first, the transformation leadership style can lead to a favorable IT business strategy alignment. Second, the IT business strategy alignment has a significant positive effect on EIS adaptation. Third, environment turbulence positively moderates the relations among IT business strategy alignment and EIS adaptation. This study not only extends the current knowledge, but also provides useful managerial implications for the banking sector organizations of Pakistan.
{"title":"Environmental Turbulence as a Moderator on the Impact of Transformational Leadership and IT Business Strategy AlignmAhmad Zubair ent on EIS Adaptation","authors":"H. Yasmeen, Ying Wang, Hashim Zameer, Z. Ahmad","doi":"10.4018/ijisss.2020070105","DOIUrl":"https://doi.org/10.4018/ijisss.2020070105","url":null,"abstract":"This article expands current knowledge by assessing how transformational leadership influences IT business strategy alignment. Unexplored in earlier studies, the article discloses the role that environmental turbulence plays in this association. Developed through an extensive literature survey, the conceptual model is empirically tested, with survey data collected from managerial employees. The results show that, first, the transformation leadership style can lead to a favorable IT business strategy alignment. Second, the IT business strategy alignment has a significant positive effect on EIS adaptation. Third, environment turbulence positively moderates the relations among IT business strategy alignment and EIS adaptation. This study not only extends the current knowledge, but also provides useful managerial implications for the banking sector organizations of Pakistan.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133961822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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