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Toxic work climates: An integrative review and development of a new construct and theoretical framework. 有毒的工作氛围:综合评述与新结构和理论框架的发展。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-09-01 Epub Date: 2024-02-15 DOI: 10.1037/apl0001188
Manuela Priesemuth, Marshall Schminke

Research and the media demonstrate the profound impact hostile work environments have on organizations and their members. Often, the term "toxic work climate" is used to describe patterns of aggressive behaviors that harm individuals and manifest in the broader workplace. However, despite these common references, scholars still know relatively little about what a toxic work climate actually entails, the processes by which they emerge, and their influence on organizational outcomes. The research domain is complex. Within the organizational literature alone, toxic work climates have been described as those that harbor abusive bosses, aggressive employees, and those that show signs of bullying or incivility. Our aim in this integrative conceptual review is to add precision and focus to this multidisciplinary and fragmented literature. Grounding our efforts in multilevel theories, we first introduce an overarching definition of the toxic work climate construct and review research on existing hostile climate types that can appropriately be consolidated under this new heading. We then develop a new theoretical model that outlines the dominant causes and mechanisms by which toxic work climates form, and the main pathways by which they influence employees, teams, and organizations. Finally, we provide a unified path forward for advancing theory, research, and practice, including advice on how toxic climates might be combated in years to come. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

研究和媒体都表明,充满敌意的工作环境对组织及其成员有着深远的影响。通常,"有毒工作氛围 "一词被用来描述伤害个人并在更广泛的工作场所表现出来的攻击性行为模式。然而,尽管这些提法很常见,但学者们对有毒工作氛围的实际内涵、产生过程及其对组织结果的影响仍然知之甚少。研究领域非常复杂。仅在组织方面的文献中,有毒工作氛围就被描述为窝藏虐待性上司、攻击性员工以及表现出欺凌或不文明迹象的工作氛围。我们的这篇综合概念性综述旨在为这些多学科、零散的文献增添准确性和针对性。我们以多层次理论为基础,首先介绍了有毒工作氛围的总体定义,并回顾了有关现有敌对氛围类型的研究,这些研究可以适当地整合到这一新标题下。然后,我们建立了一个新的理论模型,概述了有毒工作氛围形成的主要原因和机制,以及影响员工、团队和组织的主要途径。最后,我们为推进理论、研究和实践提供了一条统一的前进道路,包括就今后如何应对有毒工作氛围提出了建议。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
Stereotype lift and stereotype threat effects on subgroup mean differences for cognitive tests: A meta-analysis of adult samples. 刻板印象提升和刻板印象威胁对认知测试亚组平均差异的影响:成人样本荟萃分析。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-09-01 Epub Date: 2024-02-29 DOI: 10.1037/apl0001185
Reed Priest, Annie Griebie, You Zhou, Dana Tomeh, Paul R Sackett

A large body of literature has studied the effect of stereotype threat and stereotype lift on cognitive test performance. Research on stereotype threat (ST) examines whether the awareness of a negative stereotype can decrease stereotyped group members' test performance. A less commonly studied influence of stereotypes is stereotype lift (SL), defined as an increase in a group's test performance due to not being part of a negative stereotype. For example, men might perform better on math tests if they are primed on the stereotype that men are better than women at math. Walton and Cohen (2003) previously meta-analyzed the impact of SL on cognitive tests, finding an overall d = 0.24. We report an updated meta-analysis on SL with more samples and moderator analyses. We then meta-analyzed between-group effects (majority-minority group differences both in the presence and absence of SL and ST) to compare their relative contributions to subgroup mean differences on cognitive tests. Our results indicate that SL has a small influence on cognitive test performance (d = 0.09, SDres = 0.19), and that subgroup mean differences result largely from between-group effects rather than from the effects of ST and SL. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

大量文献研究了刻板印象威胁和刻板印象提升对认知测试成绩的影响。有关刻板印象威胁(ST)的研究探讨了对负面刻板印象的认识是否会降低被刻板印象影响的群体成员的测试成绩。较少研究的刻板印象的影响是刻板印象提升(SL),其定义是由于不属于负面刻板印象的一部分而提高群体的测试成绩。例如,如果男性在数学测试中受到 "男性比女性更擅长数学 "这一刻板印象的影响,那么他们的数学成绩可能会更好。Walton 和 Cohen(2003 年)曾对 SL 对认知测试的影响进行了荟萃分析,发现总体 d = 0.24。我们报告了关于 SL 的最新荟萃分析,其中包括更多的样本和调节因子分析。然后,我们对组间效应(存在或不存在 SL 和 ST 时多数群体与少数群体之间的差异)进行了元分析,以比较它们对认知测试亚组平均差异的相对贡献。我们的结果表明,SL 对认知测试成绩的影响较小(d = 0.09,SDres = 0.19),亚组平均差异主要来自组间效应,而非 ST 和 SL 的效应。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
A tale of two narratives: The role of event disruption in employee affective and behavioral reactions to authoritarian leadership. 两种叙述的故事:事件干扰在员工对专制领导的情感和行为反应中的作用。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1037/apl0001209
Zheng Zhu, Xingwen Chen, Russell E Johnson, Mengxi Yang, Yiwei Yuan, Yunlu Yin, Jun Liu

Extant research demonstrates the destructive nature of authoritarian leadership in the workplace, yet its widespread use suggests that a more balanced view of this leadership style may be needed to identify whether this form of leadership engenders favorable reactions in specific circumstances. Integrating insights from appraisal theory and the compensatory control model, we posit that authoritarian leadership can evoke anxiety among employees in less disruptive settings, whereas it evokes feelings of awe in highly disruptive contexts. These anxiety and awe reactions then influence employees' downstream leader-focused behaviors (i.e., leader-directed avoidance and affiliation) and general work behaviors (i.e., counterproductive behavior and job performance). Thus, whether reactions to authoritarian leadership are dysfunctional or functional is contingent on event disruption as a key boundary condition. Results from an experience sampling study (Study 1), a multiwave and multisource field study (Study 2), and laboratory experiments (Studies 3a and 3b) largely confirm these predictions. The findings underscore the importance of event disruption for predicting employee reactions to authoritarian styles of leadership. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

现有的研究表明,独裁式领导在工作场所具有破坏性,但它的广泛使用表明,我们可能需要对这种领导风格有一个更加平衡的看法,以确定这种领导形式在特定情况下是否会引起有利的反应。综合评估理论和补偿控制模型的观点,我们认为独裁式领导会在破坏性较小的环境中唤起员工的焦虑,而在破坏性较大的环境中则会唤起员工的敬畏感。这些焦虑和敬畏反应会影响员工以领导为中心的下游行为(即领导导向的回避和归属)和一般工作行为(即反生产行为和工作绩效)。因此,对专制领导的反应是功能失调还是功能性的,取决于作为关键边界条件的事件干扰。经验取样研究(研究 1)、多波多源实地研究(研究 2)和实验室实验(研究 3a 和 3b)的结果在很大程度上证实了这些预测。研究结果强调了事件干扰对预测员工对独裁领导风格反应的重要性。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Emboldened in the rap "game": How severely stigmatized video models navigate disrespect and vulnerability to workplace mistreatment. 在说唱 "游戏 "中变得更加大胆:被严重鄙视的视频模特如何应对工作场所的不尊重和虐待。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1037/apl0001231
Payal N Sharma, Kristie M Rogers, Blake E Ashforth

Moral stigma attached to an occupation can scar workers through discrediting, shaming, and denying respect. It can also open the door to interpersonal mistreatment, but little is known about how morally stigmatized workers navigate anticipated disrespect to potentially avoid harm. We explore this issue in a study of an occupation carrying severe moral stigma and where disrespect and workplace mistreatment are pervasive: models in hip-hop and rap music videos. Through analyses of 71 interviews with 48 video models and 19 industry informants, field observations, and archival data, we show how severe moral stigma and industry constraints promote generalized disrespect of video models (i.e., denial of worth to all role occupants) and, thus, each model's personal vulnerability to mistreatment. Two distinct groups of models emerged from our analysis-those who viewed themselves as emboldened in their role identity and those who did not-and this emboldened role identity was associated with differing perceptions of their personal vulnerability to mistreatment and their behaviors to mitigate it. The first group of models, those reporting an emboldened role identity, perceived their vulnerability to mistreatment as controllable. They strategically used both assertive behaviors (that earned respect from others) and passive behaviors (that avoided disrespect from others) to mitigate mistreatment. By contrast, the second group perceived their vulnerability to mistreatment as uncontrollable and reported using only passive behaviors (to avoid disrespect) when mistreatment was imminent. We discuss theoretical and practical implications of our findings, advancing knowledge of dirty work, workplace mistreatment, respect dynamics, and identity. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

一种职业所附带的道德烙印会通过诋毁、羞辱和剥夺尊重给工人造成创伤。它还会为人际间的虐待敞开大门,但人们对被道德鄙视的工人如何通过预期的不尊重来避免伤害却知之甚少。我们在一项研究中探讨了这一问题,该研究针对的是一种带有严重道德烙印、普遍存在不尊重和工作场所虐待现象的职业:嘻哈和说唱音乐视频中的模特。通过对 48 名视频模特和 19 名行业信息提供者的 71 次访谈、实地观察和档案数据的分析,我们展示了严重的道德污名和行业限制如何助长了对视频模特的普遍不尊重(即否认所有角色从业者的价值),从而导致每个模特个人易受虐待。在我们的分析中,出现了两类不同的模特--认为自己在角色认同中得到鼓励的模特和认为自己在角色认同中没有得到鼓励的模特。第一组模型,即那些报告自己的角色身份得到强化的模型,认为自己易受虐待的程度是可控的。他们策略性地使用自信行为(赢得他人尊重)和被动行为(避免他人不尊重)来减轻虐待。相比之下,第二组人认为他们易受虐待的程度是不可控的,并报告说,当虐待迫在眉睫时,他们只使用被动行为(避免不尊重)。我们讨论了研究结果的理论和实践意义,以增进对脏活累活、工作场所虐待、尊重动态和身份认同的了解。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
Navigating inter-team competition: How information broker teams achieve team innovation. 驾驭团队间竞争:信息中介团队如何实现团队创新。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1037/apl0001216
Thomas Taiyi Yan, Vijaya Venkataramani, Chaoying Tang, Giles Hirst

Organizations are increasingly using teams to stimulate innovation. Often, these teams share knowledge and information with each other to help achieve their goals, while also competing for resources and striving to outperform each other. Importantly, based on their industry, the nature of work, or prior history, some teams may face more competition from peer teams than others. Our research examines how teams' competitive relations with other teams in the organization operate in tandem with their collaborative inter-team information exchange relations in impacting their innovation. Using two studies-a field study of 73 knowledge-intensive teams in high-tech engineering firms and a team-based network experimental study of 162 teams-we find that a high degree of overall competition with many peer teams reduces a focal team's ability to acquire and utilize diverse knowledge from these teams (i.e., inter-team knowledge integration), thereby hindering team innovation. However, applying insights from network structural hole theory, we find that when a focal team occupies a brokerage position in the inter-team information exchange network, this can help buffer the effects of competition in getting access to knowledge resources from other teams, thus enabling their innovation. Additionally, we find that focal broker teams' dealmaking and network obstruction behaviors explain these effects. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

各组织越来越多地利用团队来激励创新。通常情况下,这些团队相互分享知识和信息,以帮助实现各自的目标,同时也相互竞争资源,力争超越对方。重要的是,基于其行业、工作性质或以往历史,一些团队可能比其他团队面临更多来自同行团队的竞争。我们的研究探讨了团队与组织中其他团队的竞争关系如何与团队间的协作信息交流关系共同影响团队的创新。通过两项研究--一项是对高科技工程公司中 73 个知识密集型团队的实地研究,另一项是对 162 个团队进行的基于团队网络的实验研究--我们发现,与许多同行团队的高度整体竞争会降低重点团队从这些团队中获取和利用多样化知识的能力(即团队间知识整合),从而阻碍团队创新。然而,运用网络结构洞理论的洞察力,我们发现,当焦点团队在团队间信息交流网络中占据中介地位时,这有助于缓冲从其他团队获取知识资源的竞争影响,从而促进团队创新。此外,我们还发现,焦点经纪人团队的交易行为和网络阻碍行为可以解释这些效应。(PsycInfo Database Record (c) 2024 APA, all rights reserved)。
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引用次数: 0
Euphemism as a powerful framing device that influences moral judgments and punitive responses after wrongdoing. 委婉语是一种强有力的构思手段,可影响道德判断和不法行为发生后的惩罚性反应。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1037/apl0001233
Matthew L Stanley, Christopher P Neck

Euphemism-that is, softening words or phrases substituted for more direct language-has become pervasive in our everyday personal and professional lives. Leveraging theory and research on construal and framing effects, we conceptualize euphemism as a linguistic framing device that influences how observers construe situations and the people, groups, objects, and events within them. We then experimentally investigate the effects of euphemism as a linguistic framing device on third-party judgments about moral transgressions (i.e., bribery, fraud). Across studies (total N = 3,081) we find consistent evidence that employing euphemistic labels (relative to their noneuphemistic analogs) reduces the perceived severity of moral transgressions and, as a result, also reduces third-party motivations to punish transgressors. Overt experimental manipulations to reconstrue euphemistic labels into their noneuphemistic forms reduced, but did not entirely eliminate, the effects on moral severity and punishment judgments. Participants did not sufficiently adjust their judgments. These findings underscore the power of simple linguistic manipulations in influencing public opinion, and they have important implications for the possibility of creating a more just and fair society. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

委婉语--即用软化的词语或短语代替更直接的语言--在我们日常的个人和职业生活中已变得无处不在。利用关于构思和框架效应的理论和研究,我们将委婉语概念化为一种语言框架工具,它影响观察者如何构思情境以及情境中的人、群体、物体和事件。然后,我们通过实验研究了委婉语作为一种语言框架工具对第三方对道德过失(即贿赂、欺诈)的判断所产生的影响。在所有的研究中(总人数 = 3,081 人),我们发现了一致的证据,即使用委婉语标签(相对于非委婉语标签)会降低人们对道德过失严重性的感知,因此也会降低第三方惩罚过失者的动机。通过公开的实验操作,将委婉的标签重构为非委婉的形式,减少了对道德严重性和惩罚判断的影响,但并没有完全消除这种影响。参与者没有充分调整他们的判断。这些发现强调了简单的语言操纵在影响公众舆论方面的力量,它们对创造一个更加公正和公平的社会的可能性具有重要意义。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Beyond the prototype: Unpacking the intersectional identity and image work of female minority founders in a startup context. 超越原型:解读初创企业中少数族裔女性创始人的交叉身份和形象工作。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-22 DOI: 10.1037/apl0001234
Pisitta Vongswasdi, Julia de Groote, Janine Heinrich, Jamie Ladge

It is well documented that female minority founders (FMFs) face disadvantages in starting and scaling their ventures. However, the causes of these disadvantages-as well as how FMFs navigate these challenges-are less understood. Our article adopts an intersectionality lens, which allows us to focus on and examine the multiple intersecting dimensions of FMFs (such as gender, ethnicity, migrant status, and social class) and how they influence their entrepreneurial experiences. Drawing upon an inductive study of FMFs operating in Berlin, we build a theory on intersectional identity and image work in startup contexts. We found key structural barriers that serve to sustain inequality and continue to favor more prototypical founders. However, we also identified sources of penalties and privileges that exacerbate (or mitigate) inequality and result in founder image discrepancy. Our analysis demonstrates how founder image discrepancy can prompt FMFs to engage in a progression of intersectional identity and image work that shapes their founder identity. These findings advance entrepreneurship and identity research by extending our understanding of how intersectional identity challenges and opportunities manifest and can be managed within startup contexts. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

有资料表明,女性少数群体创始人(FMFs)在创业和扩大企业规模时面临不利因素。然而,人们对这些不利因素的成因以及女性少数族裔创始人如何应对这些挑战却知之甚少。我们的文章采用了交叉性视角,使我们能够关注和研究 FMFs 的多个交叉维度(如性别、种族、移民身份和社会阶层),以及这些维度如何影响他们的创业经历。通过对在柏林运营的外籍家庭佣工的归纳研究,我们建立了一套关于创业背景下交叉身份和形象工作的理论。我们发现了一些关键的结构性障碍,这些障碍导致不平等现象持续存在,并继续有利于更典型的创始人。然而,我们也发现了加剧(或减轻)不平等并导致创始人形象差异的惩罚和特权来源。我们的分析表明了创始人形象差异如何促使 FMF 参与到塑造创始人身份的交叉身份和形象工作中。这些发现拓展了我们对交叉身份挑战和机遇如何在初创企业环境中体现和管理的理解,从而推动了创业和身份研究。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Too much of a good thing? A multilevel examination of listening to music at work. 好东西太多?对工作时听音乐的多层次研究。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-12 DOI: 10.1037/apl0001222
Brent A Scott, Nikhil Awasty, Shuqi Li, Donald E Conlon, Russell E Johnson, Clay M Voorhees, Liana G Passantino

Music listening has proliferated in the workplace, yet its effects have been overlooked, and classic investigations offer conflicting results. To advance our understanding, we draw from self-regulation and resource allocation theories to suggest that listening to music has curvilinear effects on attentional focus and performance on work tasks and that willpower belief is a key boundary condition. We test these hypotheses across three studies: a pilot study of 108 employees from a software company who took part in a 2-week experience-sampling methodology study and self-rated their music listening and performance, a laboratory study (Study 1) of 252 undergraduate students in which task attentional focus and objective performance on proofreading tasks were captured across repeated trials while listening to music, and a 3-week experience-sampling methodology study (Study 2) of 247 employees that included a within-person manipulation of music listening (little to no music vs. 1 hr longer than usual vs. 3 hr longer than usual), daily self-ratings of task attentional focus and task performance, and weekly coworker ratings of task performance. We find mixed support for our hypotheses. Time spent listening to music exhibited an inverted, U-shaped relationship with self-rated (pilot study) and objective (Study 1) task performance. Individuals with higher willpower belief maintained higher levels of task attentional focus regardless of the amount of music they listened to (Studies 1 and 2), and the curvilinear relationship of reported music listening with self-rated task performance was more pronounced for individuals who believe that willpower is limited (pilot study and Study 2). (PsycInfo Database Record (c) 2024 APA, all rights reserved).

聆听音乐在工作场所中越来越普遍,但其影响却一直被忽视,经典的研究结果也相互矛盾。为了加深我们的理解,我们从自我调节和资源分配理论出发,认为听音乐会对工作任务中的注意力集中和工作表现产生曲线效应,而意志力信念是一个关键的边界条件。我们通过三项研究对这些假设进行了验证:一项是对一家软件公司的 108 名员工进行的试点研究,这些员工参加了为期两周的经验取样方法研究,并对他们的音乐聆听情况和表现进行了自我评价;一项是对 252 名本科生进行的实验室研究(研究 1),在这项研究中,我们通过重复试验捕捉了他们在聆听音乐时的任务注意力和校对任务的客观表现;一项是对 247 名员工进行的为期三周的经验取样方法研究(研究 2),其中包括对音乐聆听情况的人内操纵(几乎不听音乐 vs. 比平时多听 1 小时 vs. 比平时多听 3 小时)。比平时多听 1 小时音乐 vs 比平时多听 3 小时音乐)、每天对任务注意力和任务表现的自我评分以及每周同事对任务表现的评分。我们发现我们的假设得到了不同程度的支持。听音乐的时间与自我评价(试验研究)和客观评价(研究 1)的任务表现呈倒 U 型关系。意志力信念较高的人无论听多少音乐都能保持较高水平的任务注意力集中(研究 1 和 2),而认为意志力有限的人报告的听音乐时间与自我评价的任务绩效之间的曲线关系更为明显(试验研究和研究 2)。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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引用次数: 0
Comparing the efficacy of faking warning types in preemployment personality tests: A meta-analysis. 比较在就业前人格测试中伪造警告类型的效果:荟萃分析。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-12 DOI: 10.1037/apl0001224
Benjamin Moon, Kabir N Daljeet, Thomas A O'Neill, Harley Harwood, Wahaj Awad, Leonid V Beletski

Numerous faking warning types have been investigated as interventions that aim to minimize applicant faking in preemployment personality tests. However, studies vary in the types and effectiveness of faking warnings used, personality traits, as well as the use of different recruitment settings and participant samples. In the present study, we advance a theory that classifies faking warning types based on ability, opportunity, and motivation to fake (Tett & Simonet, 2011), which we validated using subject matter expert ratings. Using this framework as a guide, we conducted a random-effects pairwise meta-analysis (k = 34) and a network meta-analysis (k = 36). We used inverse-variance weighting to pool the effect sizes and relied on 80% prediction intervals to evaluate heterogeneity. Overall, faking warnings had a significant, moderate effect in reducing applicant faking (d = 0.31, 95% CI [0.23, 0.39]). Warning types that theoretically targeted ability, motivation, and opportunity to fake (d = 0.36, 95% CI [0.25, 0.47]) were the most effective. Additionally, warnings were least effective in studies using recruitment settings and nonuniversity student samples. However, all effect sizes contained substantial heterogeneity, and all warning types will be ineffective in some contexts. Organizations should be cognizant that warnings alone may not be sufficient to address applicant faking, and future research should explore how their effectiveness varies depending on other contextual factors and applicant characteristics. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

作为旨在最大限度地减少求职者在就业前性格测试中作假的干预措施,已经对许多作假警告类型进行了研究。然而,这些研究在所使用的造假警告类型和有效性、人格特质,以及所使用的不同招聘环境和参与者样本等方面存在差异。在本研究中,我们提出了一种理论,根据作假能力、机会和动机对作假警告类型进行分类(Tett 和 Simonet,2011 年),并使用主题专家评分对其进行了验证。以此框架为指导,我们进行了随机效应配对荟萃分析(k = 34)和网络荟萃分析(k = 36)。我们使用逆方差加权法来汇集效应大小,并依靠 80% 的预测区间来评估异质性。总体而言,造假警告在减少申请人造假方面具有显著、适度的效果(d = 0.31,95% CI [0.23,0.39])。理论上针对能力、动机和造假机会的警告类型(d = 0.36,95% CI [0.25,0.47])最为有效。此外,在使用招聘环境和非大学生样本的研究中,警告的效果最差。然而,所有的效果大小都存在很大的异质性,所有类型的警告在某些情况下都会无效。企业应该认识到,仅靠警告可能不足以解决求职者造假问题,未来的研究应该探索警告的有效性如何因其他环境因素和求职者特征而异。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
Perceived organizational change strengthens organizational commitment and organizational citizenship behavior via increased organizational nostalgia. 感知到的组织变革会通过增加组织怀旧感来加强组织承诺和组织公民行为。
IF 9.4 1区 心理学 Q1 MANAGEMENT Pub Date : 2024-08-12 DOI: 10.1037/apl0001221
Marius van Dijke, Yiran Guo, Tim Wildschut, Constantine Sedikides

Organizational change has been thought to evoke negative employee responses, yet it is ubiquitous in modern market economies. It is thus surprising that the adverse effects of organizational change are not more visible or apparently disrupting. We hypothesized that, although perceived organizational change, by inducing change apprehension, stimulates negative employee responses (i.e., lower organizational commitment and organizational citizenship behavior [OCB]), it also elicits organizational nostalgia, which engenders positive employee responses (higher organizational commitment and OCB). We tested our hypotheses in nine studies. First, across four experiments (two preregistered), perceived societal or organizational change elicited organizational nostalgia and, via organizational nostalgia, increased employees' organizational commitment and OCB. Subsequently, in two preregistered experiments, induced organizational nostalgia (vs. control) strengthened employees' commitment to the changed organization and galvanized their defense of organizational change. Finally, in a preregistered follow-up experiment and two preregistered surveys, we tested and validated our full model regarding the opposing mediating roles of change apprehension and organizational nostalgia. The findings help to understand why effects of organizational change are less disruptive than might be expected and clarify the role of organizational nostalgia during organizational change. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织变革一直被认为会引起员工的消极反应,但在现代市场经济中,组织变革却无处不在。因此,令人惊讶的是,组织变革的负面影响并没有更加明显或明显具有破坏性。我们假设,虽然感知到的组织变革会引起变革忧虑,从而激发员工的消极反应(即较低的组织承诺和组织公民行为[OCB]),但它也会引起组织怀旧情绪,从而激发员工的积极反应(较高的组织承诺和组织公民行为)。我们在九项研究中检验了我们的假设。首先,在四项实验(其中两项是预先登记的)中,感知到的社会或组织变革会引发组织怀旧情绪,并通过组织怀旧情绪提高员工的组织承诺和组织合作行为。随后,在两个预先登记的实验中,诱导的组织怀旧(与对照组相比)加强了员工对变革组织的承诺,并激发了他们对组织变革的捍卫。最后,在一项预先登记的后续实验和两项预先登记的调查中,我们就变革忧虑和组织怀旧的对立中介作用测试并验证了我们的完整模型。研究结果有助于理解为什么组织变革的破坏性比预期的要小,并阐明了组织怀旧在组织变革中的作用。(PsycInfo Database Record (c) 2024 APA,保留所有权利)。
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引用次数: 0
期刊
Journal of Applied Psychology
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