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The Effects of Risk Aversion and Uncertainty Avoidance on Information Search and Brand Preference: Evidence from the Chinese Dairy Market 风险规避和不确定性规避对信息搜索和品牌偏好的影响:来自中国乳制品市场的证据
IF 2.9 Q2 BUSINESS Pub Date : 2022-07-24 DOI: 10.1080/10454446.2022.2106606
Rongbin Yang, Roshnee Ramsaran, S. Wibowo
ABSTRACT For decades, research and practice have recognized the significant effects of risk aversion and uncertainty avoidance on consumer behavior. These two concepts are often used interchangeably and studied as an integrated factor in marketing literature. Despite the relationship between risk aversion and uncertainty avoidance, it is necessary to differentiate between the two concepts to address the inaccuracy in definition and application. This research investigates Chinese dairy consumers who experienced one of the most significant food safety crises in recent years. Based on a structural equation modeling analysis, this study reveals that risk aversion and uncertainty avoidance have different effects on consumers’ information search, perceived quality and brand loyalty. Therefore, future research should recognize the different roles of risk aversion and uncertainty avoidance in consumer behavior. Practitioners should target risk-averse and uncertainty-avoiding consumers as distinct groups, based on different marketing communication campaigns.
几十年来,研究和实践已经认识到风险规避和不确定性规避对消费者行为的重要影响。这两个概念经常互换使用,并在营销文献中作为一个综合因素进行研究。尽管风险规避和不确定性规避之间存在关系,但有必要区分这两个概念,以解决定义和应用中的不准确性。本研究调查了近年来经历了最重大食品安全危机之一的中国乳制品消费者。基于结构方程模型分析,本研究发现风险规避和不确定性规避对消费者信息搜索、感知质量和品牌忠诚度有不同的影响。因此,未来的研究应该认识到风险规避和不确定性规避在消费者行为中的不同作用。从业者应该根据不同的营销传播活动,将厌恶风险和避免不确定性的消费者作为不同的群体。
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引用次数: 2
Southeast Brazilian Consumers’ Involvement and Willingness to Pay for Quality Cues in Fresh and Cooked Beef 巴西东南部消费者对新鲜和煮熟牛肉优质Cues的参与度和支付意愿
IF 2.9 Q2 BUSINESS Pub Date : 2022-07-24 DOI: 10.1080/10454446.2022.2129539
Bruna Alves Malheiros, Eduardo Eugênio Spers, Hermes Moretti Ribeiro da Silva, Carmen J. Contreras Castillo
ABSTRACT This study evaluates consumer Willingness-to-Pay (WTP) according to preferences for quality-cue attributes offered in two different purchase modes: fresh and cooked meat. The questionnaire was applied and answered by 534 Brazilian meat consumers. Three clusters were defined: Group 1- price conscious consumers; Group 2- quality cues conscious consumers; and Group 3- consumers who were neither price nor quality cues conscious. Different levels of consumer involvement are related to different levels of a purchase intention regarding breed and flavor. Using a logit regression model, the probabilities regarding individual choice and WTP were then calculated. Results indicate significant differences (p < .01) between attributes and for both fresh and cooked beef. For fresh meat, the most important quality cue was its bright red color and the least important its marbling. Interestingly, the lowest product price level does not appear to motivate purchase intention. For cooked beef purchase, consumers highly valued tender meat with flavor and aroma. When a consumer evaluates the purchase of fresh meat, WTP starts at a low level, and then increases with the introduction of positive quality-cue attributes. The opposite is true for cooked meat, where WTP starts at a high level and then decreases as negative quality cues are introduced.
摘要本研究根据消费者在两种不同的购买模式(鲜肉和熟肉)下对质量线索属性的偏好来评估消费者的支付意愿。534名巴西肉类消费者应用并回答了该问卷。定义了三个集群:第一组——注重价格的消费者;第2组-有质量线索意识的消费者;第3组——既没有价格意识也没有质量意识的消费者。不同程度的消费者参与与关于品种和风味的不同程度的购买意图有关。使用logit回归模型,计算了个人选择和WTP的概率。结果表明,新鲜牛肉和煮熟牛肉的属性之间存在显著差异(p<0.01)。对于鲜肉来说,最重要的品质线索是它的鲜红色,而最不重要的是它的大理石花纹。有趣的是,最低的产品价格水平似乎并不能激发购买意愿。在购买熟牛肉时,消费者非常重视有风味和香气的嫩肉。当消费者评估新鲜肉类的购买时,WTP从低水平开始,然后随着积极质量线索属性的引入而增加。熟肉的情况正好相反,WTP从高水平开始,然后随着负面质量线索的引入而降低。
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引用次数: 2
Demographics, Alcoholic Beverage Purchase Patterns, and Attitudes Driving Hard Cider Expenditures 人口统计、酒精饮料购买模式和推动硬苹果支出的态度
IF 2.9 Q2 BUSINESS Pub Date : 2022-06-13 DOI: 10.1080/10454446.2022.2096423
Jackie Yenerall, K. Jensen, David W. Hughes, C. Trejo-Pech, K. DeLong
ABSTRACT Hard ciders have enjoyed a recent resurgence in popularity in the United States, yet little is known about drivers of hard cider expenditures. This study used data from a 2019 survey of Tennessee alcoholic beverage consumers and a hurdle model to investigate drivers of hard cider expenditures. About 63% of respondents had previously purchased hard cider, and purchasers averaged $70.14 in spending on hard cider annually. Consistent with anecdotal popular press reports, Millennial and Gen X generations were the most likely to purchase hard cider and had spent the most on hard cider. Furthermore, there was a significant complementarity relationship between frequent wine cooler and malt liquor beverage purchasing and hard cider expenditures. However, neither preferences for local foods in general nor for local ciders influenced levels of hard cider purchases or expenditures. Results are informative regarding the profile of hard cider consumers.
烈性苹果酒最近在美国重新流行起来,但人们对烈性苹果酒消费的驱动因素知之甚少。这项研究使用了2019年对田纳西州酒精饮料消费者的调查数据和一个障碍模型来调查烈性苹果酒支出的驱动因素。大约63%的受访者以前购买过烈性苹果酒,购买者每年在烈性苹果酒上的平均支出为70.14美元。与坊间流行的新闻报道一致,千禧一代和X一代最有可能购买烈性苹果酒,并且在烈性苹果酒上花费最多。此外,频繁的葡萄酒冷却器和麦芽酒饮料的购买和硬苹果酒的支出之间存在显著的互补关系。然而,对当地食物的总体偏好和对当地苹果酒的偏好都不会影响硬苹果酒的购买或支出水平。结果是关于硬苹果酒消费者的资料。
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引用次数: 3
An Exploration of health-consciousness and Character Weight as Factors Influencing Adolescents’ Perceptions of a Healthy Food Ad 健康意识和体重对青少年健康食品广告认知的影响
IF 2.9 Q2 BUSINESS Pub Date : 2022-06-13 DOI: 10.1080/10454446.2022.2096424
Jessica Castonguay, Aysen Bakir, Jeffrey Blodgett
ABSTRACT Using the framework of the elaboration likelihood model, this study investigated the role of health-consciousness as a motivator for adolescents, 12–17 years of age, to assess a healthy food advertisement. Alternatively, the study investigated whether lower health-conscious youth would use the appearance of characters in advertising as a peripheral cue to evaluate the food. Data confirmed that those adolescents lower in health consciousness, and higher in Body Mass Index, can be encouraged to like a healthy food if the associated character is thin. While the body positivity movement is making advances in limiting bias against overweight by encouraging the portrayal of heavier models, these efforts could be detrimental to the audience most in need of effective promotions for healthy foods. Instead, this study contributes to the marketing literature by asserting that the peripheral cue of body size can be used to better promote healthy foods to overweight youth.
摘要:本研究采用细化似然模型的框架,探讨了健康意识对12-17岁青少年健康食品广告评价的激励作用。另外,该研究还调查了健康意识较低的年轻人是否会将广告中的人物形象作为评价食品的外围线索。数据证实,那些健康意识较低、身体质量指数较高的青少年,如果相关人物瘦,可以鼓励他们喜欢健康食品。虽然身体积极运动通过鼓励更胖的模特的形象,在限制对超重的偏见方面取得了进展,但这些努力可能对最需要有效宣传健康食品的受众有害。相反,本研究通过断言身体大小的外围线索可以更好地向超重青少年推广健康食品,从而为营销文献做出了贡献。
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引用次数: 2
YouTube Influencers: A New Defense against Childhood Obesity? YouTube网红:对抗儿童肥胖的新防御?
IF 2.9 Q2 BUSINESS Pub Date : 2022-06-13 DOI: 10.1080/10454446.2022.2092436
Jessica Castonguay, Nicole M. Messina
ABSTRACT Childhood obesity is a serious public health issue. While advertising on children’s television has been established as a contributing factor to poor dietary habits, less is known regarding the influence of food promotions in social media. Thus, this 2-part exploratory study examined the content and effects of food promotions in YouTube. Our data revealed that fruits and vegetables are more likely to be promoted on this newer platform than in television advertising. Study 2 then revealed that exposure to a promotion for healthy food was associated with more positive evaluations of the food. However, neither judgments of appropriateness nor persuasion knowledge activation were significantly associated with evaluations of the healthy food. Thus, our findings did not support the use of the persuasion knowledge model in examining covert advertising of healthy foods to children and instead provides support for the mere exposure effect.
儿童肥胖是一个严重的公共卫生问题。虽然儿童电视广告已被确定为不良饮食习惯的一个促成因素,但人们对社交媒体上食品促销的影响知之甚少。因此,这个由两部分组成的探索性研究考察了YouTube上食品促销的内容和效果。我们的数据显示,与电视广告相比,水果和蔬菜更有可能在这个新平台上进行推广。然后,研究2显示,接触健康食品的宣传与对食品的更积极评价有关。然而,适当性判断和说服知识激活与健康食品的评价均无显著相关。因此,我们的研究结果不支持使用说服知识模型来检验隐蔽的健康食品对儿童的广告,而是支持单纯的暴露效应。
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引用次数: 0
Accessing Supermarket Shelves: Retail Category Managers Advice to Upcycled Food Manufacturers 进入超市货架:零售类别经理对回收食品制造商的建议
IF 2.9 Q2 BUSINESS Pub Date : 2022-05-04 DOI: 10.1080/10454446.2022.2072695
M. Thorsen, Fiona Nyhof, Francesca Goodman-Smith, Jonathan Michael Deutsch, M. Mirosa
ABSTRACT Upcycled food is a new way of communicating to consumers the age-old process of creating new foods from by-products or unmarketable produce. Consumers are open to the idea of purchasing upcycled foods yet the availability of these products in supermarkets is limited. Securing shelf space will help to ensure the growth of this trend. Therefore, this research identified the enabling attributes of upcycled products that category managers approve for retail. Seven semi-structured, qualitative interviews were conducted with retail category managers using the Delphi technique. Category managers assess new products through two lenses, a customer-focused lens where they seek evidence that a new product can meet an identified customer demand, and a vendor-focused lens through which they seek confidence in the manufacturer’s marketing plan, pricing structure, and product placement within the relevant category architecture. This research delivers guidance for food industry stakeholders and serves as a call to action for upcycled food manufacturers.
摘要:再生食品是一种新的方式,可以向消费者传达用副产品或无法销售的农产品生产新食品的古老过程。消费者对购买升级食品持开放态度,但超市中这些产品的供应有限。确保货架空间将有助于确保这一趋势的发展。因此,这项研究确定了品类经理批准零售的升级产品的启用属性。使用德尔菲技术对零售类别经理进行了七次半结构化的定性访谈。类别经理通过两个视角来评估新产品,一个是以客户为中心的视角,他们寻求新产品能够满足已确定的客户需求的证据;另一个是供应商为中心的镜头,他们寻求对制造商的营销计划、定价结构和相关类别架构中的产品布局的信心。这项研究为食品行业的利益相关者提供了指导,并呼吁回收食品制造商采取行动。
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引用次数: 3
Market Orientation and New Product Development Performance in Egyptian Food Industry: The Mediating Role of Marketing Technical Integration 埃及食品行业的市场定位与新产品开发绩效:营销技术整合的中介作用
IF 2.9 Q2 BUSINESS Pub Date : 2022-05-03 DOI: 10.1080/10454446.2022.2072696
Mohamed A. Ghonim, Wael Zakaria Elsawy, Mohamed M. Elsotouhy, M. A. Khashan
ABSTRACT While the market orientation (MO) is a significant predictor of new product development (NPD) performance in the previous studies, research reveals that adopting the MO is insufficient without a deeper grasp of other determinants. The study model is based on the resource-based view (RBV) to investigate the MO-NPD performance relationship through mediating marketing technical integration (MTI) in the Egyptian food industry. Primary data were acquired via a self-administered questionnaire from 243 executive managers of 74 food manufacturing companies in Egypt. The gathered data were analyzed using the SEM approach. The findings indicate that MO and MTI are positively associated with NPD performance and that MTI mediates the MO-NPD performance. Furthermore, the findings suggest that larger companies may be better at controlling NPD performance. In addition, environmental dynamism raises NPD performance.
虽然在以往的研究中,市场导向(MO)是新产品开发(NPD)绩效的重要预测因素,但研究表明,如果没有更深入地掌握其他决定因素,采用市场导向是不够的。研究模型基于资源基础观点(RBV),通过中介营销技术整合(MTI)在埃及食品行业调查MO-NPD绩效关系。主要数据是通过对埃及74家食品制造公司的243名执行经理的自我管理问卷获得的。收集的数据使用扫描电镜方法进行分析。研究结果表明,行为举止和行为举止与新产品开发绩效呈正相关,行为举止在行为举止与新产品开发绩效之间起中介作用。此外,研究结果表明,大公司可能更善于控制新产品开发绩效。此外,环境动态性提高了NPD的绩效。
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引用次数: 1
Shades of Sustainability: Who are the Buyers and Non-buyers of Sustainable Packaging? 可持续性的阴影:谁是可持续包装的买家和非买家?
IF 2.9 Q2 BUSINESS Pub Date : 2022-04-18 DOI: 10.1080/10454446.2022.2064202
Breda McCarthy, Pengji Wang
ABSTRACT Plastic packaging has a destructive impact on the environment, and it is crucial to understand consumer response to plastic substitutes. The aim of this study is to examine the influence of sustainable lifestyles on the willingness to buy two types of packaging, sustainable and edible packaging, along with barriers to purchase. An online survey was conducted with 477 Australian consumers. Partial least squares structural equation modeling was used to test the hypotheses. Out of the three lifestyle segments identified through cluster analysis, two segments are willing to buy edible packaging. Perceived dispersed responsibility to protect the environment is a psycho-social factor influencing purchase intentions. Willingness to buy sustainable packaging is positively related to familiarity with the sustainable packaging format and willingness to buy is negatively related to functional barriers. Different lifestyle segments respond to edible packaging in different ways. This study makes an important contribution to the marketing literature given the scarcity of studies on sustainable lifestyle segmentation. The study has implications for business managers who wish to acquire competitive advantage through packaging and niche marketing.
摘要塑料包装对环境具有破坏性影响,了解消费者对塑料替代品的反应至关重要。本研究的目的是检验可持续生活方式对购买两种包装(可持续包装和可食用包装)意愿的影响,以及购买障碍。对477名澳大利亚消费者进行了在线调查。偏最小二乘结构方程模型用于检验假设。在通过聚类分析确定的三个生活方式细分市场中,有两个细分市场愿意购买可食用包装。分散的环境保护责任感是影响购买意愿的一个心理社会因素。购买可持续包装的意愿与熟悉可持续包装形式呈正相关,购买意愿与功能障碍负相关。不同的生活方式对可食用包装有不同的反应。鉴于缺乏对可持续生活方式细分的研究,这项研究对营销文献做出了重要贡献。这项研究对那些希望通过包装和利基营销获得竞争优势的企业经理有启示。
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引用次数: 1
Consumption of Branded Functional Beverages Post-COVID Pandemic: An Empirical Investigation in a Developing Economy Using Behavioral Change Models 新冠疫情后品牌功能性饮料消费:基于行为变化模型的发展中经济体实证研究
IF 2.9 Q2 BUSINESS Pub Date : 2022-03-24 DOI: 10.1080/10454446.2022.2058900
T. Natarajan, Jayadevan G. R., Jegan Jayapal
ABSTRACT This study examined Branded Functional Beverage (BFB) consumption behavior in the post-pandemic setting using a psychosocial theoretical framework derived from the tenets of Theory of Planned Behavior (TPB) and the Health Belief Model (HBM). The theoretical framework was tested using the Partial Least Squares-Structural Equation Modeling method. A structured questionnaire was used to collect data from branded functional beverage consumers aged 18 and up. For the final data analysis, 445 usable questionnaires were utilized. This study revealed that perceived behavioral control and subjective norms were significant predictors of BFB purchase intention and subsequent consumption behavior in the post-pandemic period. The perceived threat of NCDs did not affect purchase intention or consumption behavior. Perceived susceptibility indirectly affected BFB purchase intention and consumption behavior via subjective norms (role of subjective norms as a “mediator”). The study implied that to positively influence the subjective norms of potential BFB customers, food marketers should focus on “opinion” leaders and subject experts. The companies may devise appropriate options for delivering functional beverage products to consumers’ doors via m-commerce and e-commerce platforms at competitive prices. They may also focus on customer education centered on the superior quality of their “functional” product portfolio and the ways of acquiring those at the minimum cost during this post-pandemic period. This pioneering study investigated the use of TPB and HBM in the context of post-pandemic functional beverage consumption. To build healthier and more robust food systems, governments and public health authorities across the world should proactively design and execute policies to promote sustained and strategic changes through functional foods and beverages. They must acknowledge that good nutrition is a priority for public health at all levels, equity, and economic security.
摘要本研究采用源自计划行为理论(TPB)和健康信念模型(HBM)的心理社会理论框架,研究了疫情后环境中品牌功能饮料(BFB)的消费行为。使用偏最小二乘结构方程建模方法对理论框架进行了测试。使用结构化问卷收集18岁及以上品牌功能饮料消费者的数据。在最后的数据分析中,使用了445份可用的问卷。这项研究表明,感知的行为控制和主观规范是后疫情时期BFB购买意愿和随后消费行为的重要预测因素。非传染性疾病的感知威胁并不影响购买意愿或消费行为。感知易感性通过主观规范(主观规范作为“中介”的作用)间接影响BFB的购买意愿和消费行为。该研究表明,为了积极影响潜在BFB客户的主观规范,食品营销人员应该关注“意见”领导者和主题专家。这些公司可以设计适当的选择,通过移动商务和电子商务平台以有竞争力的价格将功能性饮料产品送到消费者手中。他们还可能专注于客户教育,重点是其“功能性”产品组合的卓越质量,以及在疫情后时期以最低成本获得这些产品的方法。这项开创性的研究调查了在疫情后功能性饮料消费中使用TPB和HBM的情况。为了建立更健康、更强大的食品系统,世界各国政府和公共卫生当局应积极设计和执行政策,通过功能性食品和饮料促进持续的战略变革。他们必须承认,良好的营养是各级公共卫生、公平和经济安全的优先事项。
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引用次数: 4
Exploring Consumer Trust in Extrinsic Quality Cues for Pork Products in China 探讨中国猪肉产品外在质量线索的消费者信任
IF 2.9 Q2 BUSINESS Pub Date : 2022-03-17 DOI: 10.1080/10454446.2022.2053024
He Wang, G. Zeng, Shuru Zhong
ABSTRACT Modern food retailers in China use both intrinsic quality cues (IQCs) (e.g., umami and flavorfulness) and extrinsic quality cues (EQCs) (e.g., antibiotics-free) to market pork products. However, Chinese consumers trust IQCs over EQCs when judging the quality of pork. This study explored the reasons for this phenomenon and developed strategies for improving consumer trust in EQCs. This research engaged two focus groups and conducted 41 in-depth interviews, including consumers and managers of a leading fresh food retailer in Guangzhou. It was determined that the failure of linking EQCs with familiar IQCs was a key reason for their strong IQC preference. Food retailers enhanced EQC acceptance by integrating it into the existing IQC-based knowledge system, and highlighted transparency in production and distribution processes to build consumer trust in EQCs.The proximity of content and form between EQCs and IQCs will eventually improve consumers’ acceptance of EQCs.
中国的现代食品零售商在销售猪肉产品时既使用内在质量指标(如鲜味和风味),也使用外在质量指标(如无抗生素)。然而,在判断猪肉质量时,中国消费者更信任IQCs而不是eqc。本研究探讨了造成这一现象的原因,并提出了提高消费者对eqc信任的策略。本研究采用了两个焦点小组,进行了41次深度访谈,包括广州一家领先的生鲜食品零售商的消费者和经理。我们确定eqc与熟悉的IQC不能连接是他们强烈的IQC偏好的关键原因。食品零售商通过将EQC整合到现有的基于iqc的知识体系中,提高了EQC的接受度,并强调了生产和分销过程的透明度,以建立消费者对EQC的信任。eqc和iqc之间内容和形式的接近最终将提高消费者对eqc的接受程度。
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引用次数: 1
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Journal of Food Products Marketing
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