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Does e-business modeling really help? 电子商务建模真的有用吗?
J. Gordijn, H. Akkermans
Many innovative e-business ideas are hardly understood by their stakeholders when articulated, just by words. To create a better, also shared, understanding, and to enhance confidence in the feasibility of such verbal ideas, we have developed a model-based e-business development approach called e/sup 3/-value. But does a model-based approach really contribute to the development of innovative e-business ideas? To answer this question, we report on an innovative e-business idea about online news provisioning which has been explored, using our e/sup 3/-value approach, and which has been implemented afterwards. To see the merits of e/sup 3/-value we revisited, this project one-year-and-a-half after its implementation. It then shows up that indeed a modeling approach contributes to e-business development, but also some important lessons can be learned, to improve our methodology.
许多创新的电子商务理念在通过语言表达出来时很难被利益相关者理解。为了建立更好的、共享的理解,并增强对这种口头想法可行性的信心,我们开发了一种基于模型的电子商务开发方法,称为e/sup / value。但是,基于模型的方法真的有助于创新电子商务理念的发展吗?为了回答这个问题,我们报告了一种关于在线新闻提供的创新电子商务理念,该理念已经被探索,使用我们的e/sup / value方法,并在随后实施。为了看到e/sup 3/ value的优点,我们重新审视了这个项目实施一年半后的情况。然后,它表明建模方法确实有助于电子商务开发,但也可以学习一些重要的经验教训,以改进我们的方法。
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引用次数: 28
SME e-procurement adoption in Hong Kong - the roles of power, trust and value 中小企业在香港采用电子采购-权力、信任和价值的角色
Joyce Chan, Matthew K. O. Lee
The objective of this research is to test a model of electronic procurement (e-procurement) adoption behavior by small- to medium-sized enterprises (SME). We investigate the phenomenon from the perspective of buyer-seller relationship and argue that, value of e-procurement adoption, trust on supplier, trust on IT, power of e-procurement and power of suppliers are factors leading to SME's adoption behavior. Research findings from the four case studies provide some evidence that the former four factors have significant effect on SME's e-procurement adoption behavior when the last one does not. This study contributes to a better understanding of how and why SME in Hong Kong employ e-procurement using a snapshot approach. Practical and theoretical implications are also provided.
本研究的目的是检验中小企业采用电子采购(e-procurement)行为模型。本文从买卖双方关系的角度对这一现象进行了研究,认为电子采购采用价值、对供应商的信任、对信息技术的信任、电子采购能力和供应商能力是导致中小企业采用电子采购行为的因素。四个案例的研究结果表明,前四个因素对中小企业的电子采购采用行为有显著影响,后一个因素对中小企业的电子采购采用行为没有显著影响。这项研究有助了解香港中小企如何及为何采用快照方法进行电子采购。本文还提供了实践和理论意义。
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引用次数: 67
The alignment of Internet commercial operations with information technology with organisational operations 将互联网商业运作与信息技术与组织运作结合起来
S. Lubbe
Over the past decade the Internet has taken off and organizations will reap its benefits. E-commerce will therefore emerge as an effective mode of creating new markets although managers still doubt the impact and profitability it has. Enabled by global telecommunication networks and the convergence of computing, telecom, entertainment, and publishing industries, e-commerce is complimenting (maybe replacing) traditional commerce. In the process it is creating new opportunities and challenges for today's businesses (e.g. creating new market structures, and changing the alignment of the organisation).
在过去的十年里,互联网已经起飞,组织将从中获益。因此,电子商务将成为创造新市场的有效模式,尽管管理人员仍对其影响和盈利能力表示怀疑。在全球电信网络和计算、电信、娱乐和出版行业的融合的推动下,电子商务正在补充(可能取代)传统商业。在这个过程中,它为今天的企业创造了新的机遇和挑战(例如,创造新的市场结构,改变组织的一致性)。
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引用次数: 0
An empirical investigation of the impact of electronic collaboration tools on performance of a supply chain 电子协作工具对供应链绩效影响的实证研究
É. Lefebvre, L. Cassivi, L. Lefebvre, Pierre-Majorique Léger
The central premise of this paper is that collaboration, and more specifically e-collaboration, plays a major role in achieving a sustainable competitive edge. In particular, we propose here to examine the relative efficiency of electronic collaboration (e-collaboration) tools and to assess the impacts of these tools on the innovativeness and performance of individual firms positioned along an industry-specific single supply chain. Empirical data from both the upstream and downstream perspectives for firms positioned at different points of one supply chain suggest that e-collaboration and its impacts create a one-sided benefit for the upstream side of the supply chain: first, the overall relative efficiency of e-collaboration tools is higher and, second, the impacts of e-collaboration are more beneficial when used with suppliers than when used with customers. The results also point to a stage model for implementing collaboration tools in a supply chain: the level of efficiency is higher for e-collaboration tools that support more operational than strategic activities (procurement vs. capacity planning). Finally, this research suggests strongly that collaboration tools can have significant impacts on the supply chain and that these tools need to be implemented progressively, both upstream and downstream, thereby yielding different and, most probably, cumulative benefits over time.
本文的中心前提是协作,更具体地说是电子协作,在实现可持续竞争优势方面起着重要作用。特别地,我们在这里建议检查电子协作(e-collaboration)工具的相对效率,并评估这些工具对沿着特定行业的单一供应链定位的单个公司的创新性和绩效的影响。来自上游和下游企业的经验数据表明,电子协作及其影响为供应链的上游创造了单方面的利益:首先,电子协作工具的整体相对效率更高;其次,电子协作的影响在与供应商合作时比与客户合作时更有益。研究结果还指出了在供应链中实施协作工具的阶段模型:支持更多操作性活动而不是战略活动(采购与能力规划)的电子协作工具的效率水平更高。最后,这项研究强烈地表明,协作工具可以对供应链产生重大影响,并且这些工具需要逐步实现,包括上游和下游,从而随着时间的推移产生不同的,最有可能的,累积的利益。
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引用次数: 5
Value positions for financial institutions in electronic bill presentment and payment (EBPP) 金融机构在电子票据呈递及支付(EBPP)中的价值定位
Alea M. Fairchild
Business to consumer (B2C) electronic commerce has led to new relationships connecting various supply chain partners via the Internet, significantly increasing the quantity and quality of inter-organizational information flows. Banks are traditionally partners in the information and financial flow elements in the supply chain, but other nonbank parties are also getting involved in these activities. Electronic bill presentment and payment (EBPP) may be defined as technology solutions that allow billers to present their bills electronically to companies and enable companies to initiate electronic payments (Au and Kauffmann, 2001). EBPP may be seen, therefore, to have two main components: presentation of the bill and payment of the bill. The strength of the traditional role of banks will be seen in the second component, as billers and consolidators still do not have fiduciary powers of banks to actually pay the bill. Banks are providers of trust, play a role in insuring against credit risk and provide an infrastructure of network relations to businesses, governments, and individuals (Eriksson and Fjelstad, 2001). The paper advances a structural frame to explore the possible B2C value positions that banks may undertake in the area of EBPP. Banks will need to assess where the value proposition is for them in the various business models used in EBPP, and how best to leverage their position as a neutral trusted third party (TTP), so to modulate and reduce the risk for buyer, seller and the overall marketplace. Some case studies are described with the proposed frame.
企业对消费者(B2C)电子商务导致了通过互联网连接各种供应链合作伙伴的新关系,显著提高了组织间信息流的数量和质量。传统上,银行是供应链中信息和资金流要素的合作伙伴,但其他非银行方也参与了这些活动。电子账单提交和支付(EBPP)可以被定义为一种技术解决方案,它允许账单人以电子方式向公司提交账单,并使公司能够发起电子支付(Au和Kauffmann, 2001)。因此,EBPP可以被看作有两个主要组成部分:账单的提交和账单的支付。银行传统角色的优势将体现在第二部分,因为记账人和整合者仍然没有银行的信托权力来实际支付账单。银行是信任的提供者,在信用风险保险中发挥作用,并为企业、政府和个人提供网络关系的基础设施(Eriksson和Fjelstad, 2001)。本文提出了一个结构框架来探讨银行在EBPP领域可能承担的B2C价值定位。银行需要评估在EBPP中使用的各种商业模式中,它们的价值主张在哪里,以及如何最好地利用它们作为中立可信第三方(TTP)的地位,从而调节和降低买方、卖方和整个市场的风险。用建议的框架描述了一些案例研究。
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引用次数: 10
Relationship analysis: a research plan for enhancing systems analysis for Web development 关系分析:增强Web开发系统分析的研究计划
Joseph T. Catanio, Joonhee Yoo, R. Paul, Ashish Ghoda, M. Bieber, Atanu Pal, I. Im, F. Yetim
This research addresses a major shortcoming in today's analysis techniques. Neither structured nor object-oriented analysis techniques provide a formal process to identify relationships in a system being modeled. Existing techniques leave the relationship determination implicit; they are supposed to appear as a byproduct of the other analysis activities. We propose a comprehensive, systematic, domain-independent analysis technique, relationship analysis (RA), which focuses exclusively on a domain's relationship structure. RA serves two major purposes. First, it helps users, analysts and designers develop a deeper understanding of the application domain through making the relationships explicit. Second, RA results in fuller and richer application analyses and designs. Integration of RA with the object oriented analysis techniques like UP can provide a complete system architect solution.
这项研究解决了当今分析技术的一个主要缺点。结构化和面向对象的分析技术都没有提供正式的过程来识别被建模系统中的关系。现有的技术使关系确定隐式;它们应该作为其他分析活动的副产品出现。我们提出了一种全面的、系统的、独立于领域的分析技术——关系分析(RA),它专门研究一个领域的关系结构。RA有两个主要目的。首先,它通过明确关系,帮助用户、分析人员和设计人员更深入地理解应用程序领域。其次,RA带来了更全面、更丰富的应用分析和设计。RA与面向对象的分析技术(如UP)的集成可以提供完整的系统架构师解决方案。
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引用次数: 2
Information technology and public administration it-enabled government services (e-gov-services) minitrack 资讯科技与公共行政资讯科技支持的政府服务(电子政府服务)迷你轨道
H. Bruecher, R. Klischewski, J. Scholl
Citizens expect and demand governmental services matching private-sector services in every aspect of quality, quantity, and availability in a 24/7 and yearround fashion. Local, state, and federal agencies around the world are deploying information systems and services that have the capacity to meet these emerging and expanding service needs and demands of citizens. However, governments are struggling to meet these expectations. The six papers of this minitrack discuss the characteristics, development, implementation, and uses of such systems.
公民期望并要求政府服务在质量、数量和可用性方面与私营部门的服务相匹配,全天候、全天候。世界各地的地方、州和联邦机构正在部署信息系统和服务,以满足这些新兴的和不断扩大的服务需求和公民的要求。然而,各国政府正在努力满足这些期望。这六篇论文讨论了这种系统的特点、开发、实现和使用。
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引用次数: 0
Towards m-communities: the case of COSMOS healthcare 迈向移动社区:COSMOS医疗保健案例
J. Leimeister, Miriam Daum, H. Krcmar
In this paper we describe mobile virtual healthcare communities as a solution for meeting cancer patients needs for information and interaction. After a short introduction into the German healthcare system and its potential starting points for virtual communities, we focus on cancer patients. We analyse their situation through field studies and identify information and interaction needs. On this basis we derive requirements for user centric socio-technical system design for cancer patients. Since no existing offers meet these prerequisites and some of the user needs identified hint at an extension of Web-based services towards mobile services, we intend to develop and implement a mobile healthcare community for cancer patients. Only socially accepted, technically stable and economically feasible solutions can ensure sustainable success of mobile virtual healthcare communities.
在本文中,我们将移动虚拟医疗保健社区描述为满足癌症患者对信息和交互需求的解决方案。在简要介绍了德国医疗保健系统及其虚拟社区的潜在起点后,我们将重点放在癌症患者身上。我们通过实地研究分析他们的情况,确定信息和互动需求。在此基础上,我们得出了以用户为中心的癌症患者社会技术系统设计的需求。由于没有现有的服务满足这些先决条件,并且一些用户需求暗示了将基于web的服务扩展到移动服务,因此我们打算为癌症患者开发和实现一个移动医疗保健社区。只有社会接受、技术稳定、经济可行的解决方案才能确保移动虚拟医疗社区的持续成功。
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引用次数: 19
Exploring a causal model for the understanding of partnership 探索理解伙伴关系的因果模型
Jae-Nam Lee, Young-Gul Kim
This study explores the sources of influence in a successful outsourcing partnership based on a behavioral-attitudinal theory of IS success. Six major partnership-related variables were identified from the literature in terms of social exchange theory, which has been mainly applied to the study of outsourcing partnerships. A causal model of outsourcing success was proposed in which three attitudinal variables (mutual benefits, commitment, and predisposition) were introduced as intervening variables into the relationship between behavioral variables (shared knowledge, mutual dependency, and organizational linkage) and outsourcing success. This model was then tested using a sample of 225 organizations in Korea. The proposed model was compared with a rival model without such intervening variables. The findings indicate that the proposed model has more significant paths and power than the rival model in assessing the relationship between partnership and outsourcing success.
本研究基于信息系统成功的行为态度理论,探讨了成功外包伙伴关系的影响来源。根据社会交换理论,从文献中确定了六个主要的伙伴关系相关变量,社会交换理论主要应用于外包伙伴关系的研究。本文提出了外包成功的因果模型,将三个态度变量(互惠、承诺和倾向)作为中介变量引入行为变量(共享知识、相互依赖和组织联系)与外包成功的关系中。然后使用韩国225个组织的样本对该模型进行了测试。将所提出的模型与没有这些干预变量的竞争模型进行了比较。研究结果表明,本文提出的模型在评估合作伙伴关系与外包成功之间的关系方面具有更显著的路径和效力。
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引用次数: 3
The power of a question: a case study of two knowledge capture systems 问题的力量:两个知识获取系统的案例研究
L. Cooper
Designers have many options for how to encode knowledge, although most are based on declarative representations. This paper explores the use of questions to represent knowledge. Practitioner experiences implementing two knowledge resources using a question-based representation are described. In both resources, the use of "questions" was chosen as both a nonthreatening way of engaging users and for its value in initiating thinking processes. Both systems have succeeded in capturing the interest of users and serve as valuable components of the organization's knowledge capture program. This paper describes the systems, the underlying design approach, and results from system evaluation. Since the goal of any knowledge resource is to facilitate the reuse of knowledge, it is important to understand the impact that different knowledge representations could have on system acceptance. This study raises several research issues based on experiences using the unusual representation of "questions".
对于如何对知识进行编码,设计人员有很多选择,尽管大多数都是基于声明性表示。本文探讨了用问题来表示知识。描述了使用基于问题的表示实现两个知识资源的从业者经验。在这两个资源中,选择使用“问题”既是一种吸引用户的无威胁方式,也是因为它在启动思考过程中的价值。这两个系统都成功地捕获了用户的兴趣,并作为组织知识捕获计划的有价值的组成部分。本文描述了系统、底层设计方法以及系统评估的结果。由于任何知识资源的目标都是促进知识的重用,因此理解不同的知识表示对系统接受度的影响是很重要的。本研究基于使用“问题”的不寻常表征的经验提出了几个研究问题。
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引用次数: 4
期刊
36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the
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