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2019 International Conference on Advanced Computer Science and information Systems (ICACSIS)最新文献

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Measurement Scale of e-Complaint Service Quality 电子投诉服务质量测量量表
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979853
Annisa Monicha Sari, A. Hidayanto, B. Purwandari, M. Kosandi, W. R. Fitriani
Emerging technology has changed human activities to be more efficient and effective. Citizens become more participatory in their involvement in the process of policymaking, decision making, or service design utilizing technology, communication, and information. In developing countries including Indonesia, electronic participation especially e-complaint has been recently implemented. There is a continuous desire from the citizen for better service quality along with the implementation. It is a challenge for the government to improve e-complaint service quality. The previous study claimed that we must first know how citizens apprehend and assess online to deliver better service quality. The objective of this study is conceptualizing, develop, refine the scale for measuring e-complaint service quality. The factor analysis with principal component analysis (PCA) used to stable the dimension of e-complaint service quality. We classified 23 item-scale under five main dimension of e-complaint service quality, they are technical efficiency, responsiveness, transparency, security, and citizen-support.
新兴技术使人类活动变得更加高效。公民在政策制定、决策制定或利用技术、通信和信息设计服务的过程中变得更加具有参与性。在包括印度尼西亚在内的发展中国家,最近实施了电子参与,特别是电子投诉。随着服务质量的提高,市民对服务质量的要求不断提高。提高电子投诉服务质量是政府面临的一个挑战。先前的研究声称,我们必须首先了解公民如何理解和评估在线服务,以提供更好的服务质量。本研究的目的是概念化、发展、完善电子投诉服务质量的测量量表。采用主成分分析法(PCA)对电子投诉服务质量进行因子分析。我们将电子投诉服务质量分为5个主要维度,分别是技术效率、响应速度、透明度、安全性和市民支持。
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引用次数: 2
The Development of Digital Marketing Strategy for Tourism Startup: A Case Study of Atourin 旅游创业企业数字营销策略的发展——以阿图林为例
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979797
Harits Muhammad, P. W. Handayani, M. Rifki Shihab, F. Azzahro
The development of startup companies is supported by the growth of internet users and also positive developments and large market customers have attracted investment interest both from within and outside the country. With the business process that is unique and highly dependent on the effectiveness of product positioning and promotion methods, a startup named Atourin requires the development of marketing strategies to improve competitiveness to develop its business model. This can help to meet the periodic targets as a reference for Atourin’s business development, which will be information that is accountable to investors. This research was conducted with a qualitative approach that was included in the case study by interviewing Atourin’s top level management and observing Atourin’s performance and conducting market and competitive analysis relevant to the Atourin’s business model to provide recommendations to companies in the form of marketing-based strategies information technology tailored to the context of Atourin. This study describes various strategies and tactics in utilizing information technology-based marketing to achieve the stated objectives, which produce eight strategies and fourteen tactics which generally describes strategies in attracting visitors who have an interest in tourism to visit the Atourin site and become Atourin’s active users. The results of this study can be used as a reference in the formation of information technology-based marketing strategies that are in line with Atourin’s business needs.
互联网用户的增长支持了创业公司的发展,积极的发展和庞大的市场客户吸引了国内外的投资兴趣。作为一家名为Atourin的创业公司,其独特的业务流程高度依赖于产品定位和促销方法的有效性,因此需要制定营销策略来提高竞争力,从而发展其商业模式。这有助于实现定期目标,作为Atourin业务发展的参考,这将是对投资者负责的信息。本研究采用定性方法进行,该方法包括在案例研究中,通过采访Atourin的高层管理人员,观察Atourin的业绩,并进行与Atourin的商业模式相关的市场和竞争分析,以针对Atourin的背景量身定制的基于营销的战略信息技术的形式向公司提供建议。本研究描述了利用基于信息技术的营销来实现既定目标的各种策略和策略,其中产生了8个策略和14个策略,这些策略通常描述了吸引对旅游感兴趣的游客访问Atourin网站并成为Atourin的活跃用户的策略。本研究的结果可为Atourin公司制定符合其业务需求的基于信息技术的营销策略提供参考。
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引用次数: 4
Interaction Design Development on Indonesia)s Computer-Based National Exam Using User-Centered Design 使用以用户为中心的设计,在印度尼西亚计算机为基础的国家考试中的交互设计发展
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979827
Luthfi Aulia Sulaiman, Harry Budi Santoso, R. Isal
With the development of technology, there are advances that help civilizations on their day-to-day activities, one of which is the implementation of e-Learning on the Final Exams. A standardized national computer-based final examination in Indonesia is called Ujian Nasional Berbasis Komputer (UNBK). Despite the fact that UNBK has been held nationwide since 2016, its interface and system have only gone through minor improvement throughout the years. To improve the usability and interface of UNBK, it is necessary to first evaluate the current interface from the users. The user evaluation was conducted using a mixed-method approach to compare and/or relate qualitative data and quantitative data. The user evaluation using an online questionnaire with the Post-Study System Usability Questionnaire (PSSUQ) shows that UNBK’s quality only exceeds in System Quality with a score of 75.71 out of 100. The online questionnaire data is supported with the qualitative data of contextual interviews, resulting in an affinity diagram to observe users’ needs, pain points, and missing opportunities. The improved interface design according to the users’ feedbacks was also tested using Usability Testing. The result of the UT shows that it has the binary task succession rate of 86.50%.
随着科技的发展,人们的日常活动也有了进步,其中之一就是在期末考试中实施电子学习。在印度尼西亚,标准化的国家计算机期末考试被称为Ujian国家基础计算机(UNBK)。尽管UNBK自2016年以来一直在全国范围内举行,但其界面和系统多年来只进行了微小的改进。为了提高UNBK的可用性和界面,有必要首先从用户那里评估当前的界面。用户评价采用混合方法进行,以比较和/或联系定性数据和定量数据。使用在线问卷和研究后系统可用性问卷(PSSUQ)进行的用户评价显示,UNBK的质量仅超过系统质量,得分为75.71分(满分100分)。在线问卷数据以情境访谈的定性数据为支撑,形成亲和图,观察用户的需求、痛点和错失的机会。根据用户反馈改进的界面设计也使用可用性测试进行测试。UT的结果表明,它具有86.50%的二进制任务继承率。
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引用次数: 1
Analysis of Factors Affecting The Success of The Use of Academic Information Systems On Lecturer Users: A Case Study of Sriwijaya University 影响讲师使用学术信息系统成功的因素分析:以斯里维加亚大学为例
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979861
N. Ulfa, D. I. Sensuse, Y. Ruldeviyani
Sriwijaya University (Unsri) as one of the state higher education institutions should be able to utilize information and communication technology in supporting various activities, one of which is in the learning process activities. One of the uses of information and communication technology at Sriwijaya University is by using an academic information system named Sistem Informasi Manajemen Akademik (SIMAK) of Sriwijaya University (Unsri). SIMAK is a mandatory system developed in 2008 to support academic activities in Unsri. Unsri has never evaluated the success factor of using SIMAK. Because it is a mandatory system, the success in carrying out academic activities depends on SIMAK application, so the researcher want to know what factors affecting the success of SIMAK usage on lecturer users. The research model used is a modification of DeLone and McLean information system success theory by adding several variables from individual aspects and organizational aspects. Data collection through a survey of 1232 lecturer respondents who were SIMAK users. The research method used is the mixed method. Structural Equation Modeling (SEM) is used to analyze data and SmartPLS as data processing tools. The results indicate the factors that affecting the successful use of SIMAK, namely information quality, service quality, system quality, self-efficacy, top management support, user satisfaction, and net benefits.
斯里维贾亚大学(Unsri)作为国家高等教育机构之一,应该能够利用信息和通信技术来支持各种活动,其中之一是在学习过程中的活动。在斯里维查亚大学,信息和通信技术的用途之一是使用斯里维查亚大学(Unsri)的一个名为system Informasi Manajemen Akademik (SIMAK)的学术信息系统。SIMAK是2008年开发的强制性系统,用于支持Unsri的学术活动。Unsri从未评估过使用SIMAK的成功因素。因为它是一个强制性的系统,所以学术活动的成功开展取决于SIMAK的应用,所以研究者想知道哪些因素影响了讲师用户使用SIMAK的成功。本文采用的研究模型是对DeLone和McLean信息系统成功理论的修正,增加了个体和组织两个方面的变量。数据收集通过调查1232讲师受访者谁是SIMAK用户。所采用的研究方法为混合方法。结构方程模型(SEM)用于分析数据,SmartPLS作为数据处理工具。结果表明,影响SIMAK成功使用的因素为:信息质量、服务质量、系统质量、自我效能、高层管理支持、用户满意度和净效益。
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引用次数: 4
Modeling and Predicting Protein-Protein Interactions of Type 2 Diabetes Mellitus Using Feedforward Neural Networks 利用前馈神经网络建模和预测2型糖尿病的蛋白-蛋白相互作用
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979989
A. A. Zulfikar, W. Kusuma
Data of protein-protein interactions (PPIs) are still limited. More data of PPIs are required so one can find significant proteins representing a disease more accurately. Computational approach which can predict PPIs is one of alternatives to reduce time and cost that generally required by experimental work. This research focused on predicting PPIs of Type 2 Diabetes mellitus using feedforward neural network (FNN). Impact of different activation functions, number of units per hidden layers and number of hidden layers themselves to estimation error were observed. Rectifier activation function, seven hidden layers and 36 units per hidden layers gave smallest MSE separately. The model with those configurations predicted a PPI with predicted combined score of 0.922. FNN model had better prediction accuracy than random forest and support vector regression models.
蛋白质-蛋白质相互作用(PPIs)的数据仍然有限。需要更多的ppi数据,以便更准确地找到代表疾病的重要蛋白质。预测ppi的计算方法是减少实验工作所需的时间和成本的替代方法之一。本研究旨在应用前馈神经网络(FNN)预测2型糖尿病的PPIs。观察了不同激活函数、隐藏层单位数和隐藏层本身数目对估计误差的影响。整流器激活函数,7个隐藏层和每隐藏层36个单元分别给出最小的MSE。具有这些配置的模型对PPI的预测综合得分为0.922。FNN模型的预测精度优于随机森林模型和支持向量回归模型。
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引用次数: 1
Hyperspectral Analysis for Detection of Sea Cucumber Habitat (Holothuria scabra) based on Support Vector Machine 基于支持向量机的海参栖息地高光谱检测
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979955
R. Utami, A. H. Saputro
Sea cucumbers are sea animals that have a high nutrient and high selling value in both the local market and international markets. In Indonesia, sea cucumbers are found in almost all Indonesian waters, but sea cucumbers in Indonesia have not been grouped by their habitat due to lack of technology that can categorize sea cucumber habitats quickly, precisely and does not damage sea cucumbers. The method is generally destructive and is carried out manually in laboratory tests. In this paper, a classification system from the origin of sea cucumber habitats is introduced using non-destructive Hyperspectral imaging by detecting electromagnetic waves with a spectral range of 400 to 1000 nm. The system algorithm consists of measurement of reflected image profiles, feature extraction, feature selection for spectral and spatial data, object profiles will be combined to select excellent features using the PCA (Principal Component Analysis) method. The data used will be classified into two habitat classes, namely, Pontianak and Belitung using the SVM (Support Vector Machine) method. Data samples will be evaluated with cross-validation to measure system performance. Based on experiments, the accuracy obtained from the classification and evaluation of the SVM method is 92%. The results of this work indicate that this system can be proposed as a classification system for the origin of habitats that do not damage sea cucumbers and are suitable for use in industrial sorting systems.
海参是一种营养丰富的海洋动物,在本地和国际市场上都有很高的销售价值。在印度尼西亚,几乎所有的印度尼西亚水域都有海参,但由于缺乏能够快速、准确地对海参栖息地进行分类且不损害海参的技术,印度尼西亚的海参并没有按其栖息地进行分组。这种方法通常是破坏性的,在实验室测试中是手工进行的。本文介绍了一种基于400 ~ 1000 nm波段电磁波无损高光谱成像的海参生境分类系统。该系统算法包括对反射图像轮廓的测量、特征提取、光谱和空间数据的特征选择,利用主成分分析(PCA)方法将目标轮廓结合起来选择优秀的特征。使用SVM (Support Vector Machine)方法将数据分为Pontianak和Belitung两类生境。数据样本将通过交叉验证进行评估,以衡量系统性能。实验表明,SVM方法的分类评价准确率达到92%。研究结果表明,该系统可作为一种不损害海参的生境来源分类系统,适用于工业分类系统。
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引用次数: 0
Image Deblurring Using Scale-recurrent Network for Mobile Devices 基于尺度递归网络的移动设备图像去模糊
Pub Date : 2019-10-01 DOI: 10.1109/ICACSIS47736.2019.8979906
I. Pambudi, D. Chahyati
Image deblurring is a problem in computer vision that aims to restore blur images into sharp images. The blurring might be caused by the camera shaking or an object moving when the image is captured, resulting in an image with a non-uniform blur in a dynamic scene. One recent approach to restoring images with non-uniform blur is by using end-to-end deep neural networks. Continuing the deblur research using a scale-recurrent network, we modify the neural network architecture to be lighter to run on mobile devices. The proposed method achieves PSNR of 29.55 and SSIM of 0.8873 in a 16.9 MB sized model. The inference process on a mobile device only requires 1 GB of memory with 8.2 seconds in latency for deblurring a single 1280x720 pixel image.
图像去模糊是计算机视觉中的一个问题,旨在将模糊的图像恢复为清晰的图像。模糊可能是由于拍摄图像时相机抖动或物体移动引起的,从而导致动态场景中的图像具有不均匀的模糊。最近的一种恢复非均匀模糊图像的方法是使用端到端深度神经网络。继续使用尺度循环网络进行去模糊研究,我们修改了神经网络架构,使其更轻,以便在移动设备上运行。该方法在16.9 MB的模型中实现了29.55的PSNR和0.8873的SSIM。移动设备上的推理过程只需要1gb内存和8.2秒的延迟来消除单个1280x720像素图像的模糊。
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引用次数: 0
Master Data Management Maturity Assessment: A Case Study of A Pasar Rebo Public Hospital 主数据管理成熟度评估:以Pasar Rebo公立医院为例
Pub Date : 2019-06-05 DOI: 10.1109/ICACSIS47736.2019.8979656
A. Aditya Rahman, P. Gusman Dharma, R. Mohamad Fatchur, A. Nala Freedrikson, B. Pranata Ari, Y. Ruldeviyani
Patient’s master data is an important data for hospital’s operational. If the master data quality does not meet the expectation, it will affect the billing process and then will affect the income for the hospital. Master data management can help the hospital to integrate all their master data they have so for each data there will be only single source of truth and validity of data will be complied. By doing assessment of master data management maturity, hospital will be able to identify what aspect of master data management that they lack so the process can be improved as well as the quality of master data. Assessment of master data management maturity level is done using Master Data Management Maturity Model (MD3M) by Spruitz and Pietzka. The assessment showed 90 percent of activity related to master data management has been implemented. Some policies need to be implemented regarding to the master data management, such as documentation of the policies and the definition of master data, formal appointment of the data stewards, and the implementation of master data quality management.
患者主数据是医院运营的重要数据。如果主数据质量达不到预期,就会影响计费流程,进而影响医院的收入。主数据管理可以帮助医院整合他们所有的主数据,这样每个数据只有单一的真实来源,数据的有效性将得到保证。通过对主数据管理成熟度进行评估,医院将能够确定他们缺乏主数据管理的哪些方面,从而可以改进流程以及主数据的质量。主数据管理成熟度评估采用Spruitz和Pietzka的主数据管理成熟度模型(MD3M)。评估显示,90%与主数据管理相关的活动已经实现。需要实现一些与主数据管理相关的策略,例如策略的文档化和主数据的定义、数据管理员的正式任命以及主数据质量管理的实现。
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引用次数: 6
期刊
2019 International Conference on Advanced Computer Science and information Systems (ICACSIS)
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