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Responsible Artificial Intelligence Attention and Firm Innovation: An Attention-Based View 负责任的人工智能注意力与企业创新:一个基于注意力的观点
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-11-12 DOI: 10.1111/jpim.70015
Mengran Xiong, Haofeng Xu, Jiao Ji, Renxian Zuo, Yichuan Wang, Hesam Olya
<div> <section> <h3> Academic Summary</h3> <p>This article draws on the attention-based view (ABV) to examine whether, how, and under what conditions top management team (TMT) attention to responsible artificial intelligence (AI) influences firm innovation. We developed a 480-word responsible AI dictionary grounded in 155 academic sources and 527 corporate case descriptions, and applied it to 2452 S&P 500 earnings call transcripts (2011–2021) using natural language processing (NLP) and large language model (LLM) techniques, yielding 2670 firm-year observations. Linking these measures to US patent data, we find that greater responsible AI attention predicts more and higher-impact patents. The effect is stronger in low-technology industries and under short-term investor pressure, while the presence of a chief technology officer (CTO) does not amplify it. Mechanism analyses reveal that responsible AI attention fosters innovation by increasing investment in AI-relevant human capital and mitigating innovation risk. Theoretically, this article enriches the AI and innovation management literature by positioning responsible AI attention as a dynamic strategic asset that mobilizes resources, reduces risk, and enables contextual adaptation. Practically, findings suggest that firms can strengthen innovation by prioritizing managerial attention to responsible AI, distributing responsibility beyond technical specialists, balancing ethical safeguards with strategic flexibility, and aligning governance with investor and industry conditions.</p> </section> <section> <h3> Managerial Summary</h3> <p>This article examines how managerial attention to responsible artificial intelligence (AI) can enhance firm innovation. Using text analytics on 2452 earnings call transcripts from S&P 500 firms (2011–2021) and a panel of 2670 firm-year observations linked to patent outcomes, we show that firms whose top management teams (TMT) devote greater attention to responsible AI produce more and higher-impact patents. This effect is stronger in low-technology industries and when firms face short-term investor pressure; it is not amplified by having a chief technology officer (CTO). In practice, sustained attention to responsible AI tends to build AI-related skills and reduce project risk, thereby supporting a more reliable innovation pipeline. Executives should treat responsible AI as a strategic priority rather than a compliance task by establishing cross-functional governance, investing in role-based governance training, and sharing accountability across the C-suite. Innovation managers can embed ethics checkpoints (bias audits, design reviews) into project workflows to enhance stability and organizational learning. Policymakers can reinforce responsible innovation by pro
本文利用注意力基础观点(ABV)来研究高层管理团队(TMT)对负责任的人工智能(AI)的关注是否、如何以及在什么条件下影响企业创新。我们基于155个学术来源和527个企业案例描述开发了一个480字的负责任的人工智能词典,并使用自然语言处理(NLP)和大型语言模型(LLM)技术将其应用于2452份标准普尔500指数(s&p 500)财报电话会议记录(2011-2021),得出2670家公司的年度观察结果。将这些措施与美国专利数据联系起来,我们发现,更负责任的人工智能关注预示着更多、更有影响力的专利。这种效应在低技术行业和短期投资者压力下更为明显,而首席技术官(CTO)的存在并不会放大这种效应。机制分析表明,负责任的人工智能关注通过增加人工智能相关人力资本投资和降低创新风险来促进创新。从理论上讲,本文丰富了人工智能和创新管理文献,将负责任的人工智能关注定位为一种动态战略资产,可以调动资源、降低风险并实现情境适应。实际上,研究结果表明,企业可以通过以下方式加强创新:将管理重点放在负责任的人工智能上,将责任分配到技术专家之外,平衡道德保障与战略灵活性,并使治理与投资者和行业条件保持一致。本文探讨了管理层对负责任的人工智能(AI)的关注如何促进企业创新。通过对标准普尔500强公司(2011-2021年)2452份财报电话会议记录的文本分析,以及2670份与专利结果相关的公司年度观察报告,我们发现,那些高层管理团队(TMT)更关注负责任的人工智能的公司,会产生更多、更有影响力的专利。这种效应在低技术产业和企业面临短期投资者压力时更为明显;而首席技术官(CTO)的设立并没有放大这一点。在实践中,持续关注负责任的人工智能往往会建立与人工智能相关的技能,降低项目风险,从而支持更可靠的创新管道。高管们应该通过建立跨职能治理、投资于基于角色的治理培训以及在高管层之间分享责任,将负责任的人工智能视为一项战略优先事项,而不是一项合规任务。创新经理可以将道德检查点(偏见审计、设计审查)嵌入到项目工作流程中,以增强稳定性和组织学习。政策制定者可以通过提供明确的监管框架和激励措施,将道德保障与竞争力结合起来,从而加强负责任的创新。总之,这些行动可以帮助为负责任的创新建立更持久的组织能力,并支持长期绩效和对正在进行的技术变革的适应。
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引用次数: 0
Innovations Leveraging Artificial Intelligence, Stakeholder Engagement, and Innovation Value: An Investment Model Perspective 利用人工智能的创新、利益相关者参与和创新价值:一个投资模型的视角
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-11-12 DOI: 10.1111/jpim.70016
Linda D. Hollebeek, Constantine S. Katsikeas, Praveen K. Kopalle, Giampaolo Viglia

Despite the exponential growth of innovations that leverage artificial intelligence (AI), the understanding of how different firm stakeholders engage with these innovations lags behind, exposing an important gap in the literature. Bridging this gap, this interdisciplinary Special Issue explores the growing role that AI-leveraging innovations play in cultivating stakeholders' engagement, as elucidated in nine articles featured in this Issue. To theoretically ground the articles, we develop an organizing framework that integrates the investment model's notions of intrinsic and extrinsic (resource) investments and resource investment-based stakeholder engagement. We conceptualize stakeholders' (a) intrinsic engagement as their (e.g., cognitive/emotional) resource investment in their interactions with AI-leveraging innovations, and (b) extrinsic engagement as their resource investment in maintaining or growing the result(s) of their prior interactions with these innovations, taking a more relational perspective. The framework also assesses the predicted differential effect of thinking (vs. feeling) AI-leveraging innovations on the association of stakeholders' (a) intrinsic (extrinsic) engagement with AI-leveraging innovations and their perceived innovation value, and (b) their perceived innovation value and trust in the innovation, as formalized in a set of propositions. We conclude by linking the featured articles to the propositions, and outlining research priorities in this emerging interdisciplinary topic area.

尽管利用人工智能(AI)的创新呈指数级增长,但对不同公司利益相关者如何参与这些创新的理解滞后,暴露了文献中的一个重要空白。为了弥合这一差距,本期跨学科特刊探讨了利用人工智能的创新在培养利益相关者参与方面发挥的日益重要的作用,正如本期特刊的九篇文章所阐述的那样。为了在理论上为文章奠定基础,我们开发了一个组织框架,该框架集成了投资模型的内在和外在(资源)投资以及基于资源投资的利益相关者参与的概念。我们将利益相关者的(a)内在参与定义为他们在与利用人工智能的创新互动中的(例如认知/情感)资源投资,以及(b)外在参与定义为他们在维持或发展他们之前与这些创新互动的结果方面的资源投资,采取更相关的观点。该框架还评估了思维(vs.感觉)利用人工智能的创新对利益相关者(a)内在(外在)参与利用人工智能的创新及其感知的创新价值,以及(b)他们感知的创新价值和对创新的信任的预测差异影响,如一组命题所形式化。最后,我们将特色文章与命题联系起来,并概述了这一新兴跨学科主题领域的研究重点。
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引用次数: 0
Engaging Customers, Embracing AI: How Suppliers Respond to Trade Tensions and Improve Performance 吸引客户,拥抱人工智能:供应商如何应对贸易紧张局势并提高绩效
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-10-21 DOI: 10.1111/jpim.70014
Raffaele Filieri, Wei Huang, Zhibin Lin, Qing Xia
<div> <section> <h3> Academic Summary</h3> <p>Firms face intensifying pressure to innovate amid escalating US–China trade tensions. This study investigates how they integrate artificial intelligence (AI) to respond to such disruptions. We reconceptualize induced innovation theory as adversity-induced innovation theory and test hypotheses using data from listed Chinese manufacturing firms, WTO tariff records, and customs data (2015–2022). Results indicate that higher tariff exposure increases AI integration, particularly among firms with stronger customer engagement needs. AI integration improves supply chain efficiency, sales performance, and market value. However, performance benefits follow an inverted U-shape: extreme tariff exposure diminishes AI's compensatory effects. The study extends induced innovation theory to geopolitical adversities and advances stakeholder engagement theory by identifying customer engagement as a boundary condition for technology adoption. We establish causal relationships between tariff-induced AI integration and firm performance through instrumental variable analysis and robustness checks. Findings inform how firms can strategically use technological innovation and customer collaboration to strengthen resilience under external shocks. Managers should view trade tensions as catalysts for AI integration rather than merely as obstacles.</p> </section> <section> <h3> Managerial Summary</h3> <p>Firms facing trade tensions should view them as catalysts for strategic AI integration rather than merely as obstacles. Our research shows that firms experiencing higher tariff exposure that invest in AI achieve measurable improvements in supply chain efficiency, sales performance, and market valuations. However, AI's compensatory benefits diminish at extreme tariff levels, revealing an optimal investment threshold that managers should consider. The benefits of AI integration are particularly strong for firms with high customer engagement needs, such as those with concentrated customer bases, substantial international sales, or significant customer-specific investments. To maximize returns, managers should prioritize AI technologies that strengthen customer relationships by enhancing communication, responsiveness, and service personalization during trade disruptions. Successful implementation requires navigating technical and organizational challenges, including talent acquisition, data quality concerns, and integration complexities. Despite these hurdles, our findings confirm AI's strategic value as a compensatory innovation tool that not only mitigates tariff impacts but also transforms supplier-customer relationships. By aligning AI initiatives with customer engagement objectives, firms can turn geopolitical adversity into a com
在美中贸易紧张局势不断升级的背景下,企业面临越来越大的创新压力。本研究调查了他们如何整合人工智能(AI)来应对此类中断。我们将诱导创新理论重新定义为逆境诱导创新理论,并使用中国上市制造企业、WTO关税记录和海关数据(2015-2022)检验假设。结果表明,更高的关税风险增加了人工智能整合,特别是在客户参与需求更强的公司中。人工智能集成提高了供应链效率、销售业绩和市场价值。然而,业绩收益呈倒u型:极端关税敞口会削弱人工智能的补偿效应。该研究将诱导创新理论扩展到地缘政治逆境,并通过将客户参与作为技术采用的边界条件来推进利益相关者参与理论。通过工具变量分析和鲁棒性检验,我们建立了关税诱导的人工智能整合与企业绩效之间的因果关系。研究结果为企业如何战略性地利用技术创新和客户协作来增强外部冲击下的弹性提供了信息。管理者应将贸易紧张局势视为人工智能整合的催化剂,而不仅仅是障碍。面临贸易紧张局势的企业应将其视为战略人工智能整合的催化剂,而不仅仅是障碍。我们的研究表明,投资人工智能的企业在供应链效率、销售业绩和市场估值方面取得了可衡量的改善。然而,人工智能的补偿效益在极端关税水平下会减少,这揭示了管理者应该考虑的最优投资门槛。人工智能集成的好处对于那些具有高客户参与需求的公司来说尤其强烈,例如那些拥有集中客户群、大量国际销售或重大客户特定投资的公司。为了实现回报最大化,管理者应该优先考虑人工智能技术,这些技术可以在贸易中断期间通过加强沟通、响应和个性化服务来加强客户关系。成功的实现需要应对技术和组织上的挑战,包括人才获取、数据质量问题和集成复杂性。尽管存在这些障碍,但我们的研究结果证实了人工智能作为一种补偿性创新工具的战略价值,它不仅可以减轻关税影响,还可以改变供应商与客户的关系。通过将人工智能计划与客户参与目标结合起来,企业可以将地缘政治逆境转化为竞争优势。战略性地整合人工智能的公司可以保持运营连续性,保持市场地位,并在贸易中断中变得更加强大。
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引用次数: 0
Enhancing Customer Engagement Through Artificial Intelligence Authenticity 通过人工智能真实性提高客户参与度
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-09-28 DOI: 10.1111/jpim.70008
Pantea Foroudi, Matthew J. Robson, Reza Marvi, Stavroula Spyropoulou

Given the limited research on the factors and mechanisms underlying artificial intelligence (AI) authenticity, we examine its use in fostering breakthrough knowledge and enhancing customer engagement. We devised a robust model grounded in mind perception and social exchange theories, with a focus on the outcomes of AI authenticity. Tested across 452 virtual health home stations, the findings reveal that both performance expectation and effort expectation serve as mediators between AI authenticity and customer engagement. This research provides managers with comprehensive insights into the defining attributes and operational mechanics of AI authenticity, thereby highlighting its critical importance in boosting customer engagement.

鉴于对人工智能(AI)真实性背后的因素和机制的研究有限,我们研究了它在培养突破性知识和增强客户参与度方面的应用。我们设计了一个基于心智感知和社会交换理论的稳健模型,重点关注人工智能真实性的结果。通过对452个虚拟健康家庭站的测试,研究结果表明,绩效期望和努力期望都是人工智能真实性和客户参与度之间的中介。这项研究为管理者提供了对人工智能真实性的定义属性和操作机制的全面见解,从而突出了其在提高客户参与度方面的关键重要性。
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引用次数: 0
Dynamic AI-Embedded Super App: A Design-Based Process Innovation for Customer Engagement and Value Creation 动态人工智能嵌入式超级应用:基于设计的客户参与和价值创造流程创新
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-09-25 DOI: 10.1111/jpim.70009
Shaphali Gupta, Soniya Gupta-Rawal, Pooja Shrivastava
<div> <section> <h3> Academic</h3> <p>In an era where mobile applications (apps) struggle for longevity amidst fluctuating download and deletion rates, the emergence of super apps marks a pivotal transformation. A super app is a mobile app-based service aggregator platform that promises extensive value for customers and businesses. While early efforts like Apple's MobileMe and Google Buzz yielded mixed results, generative AI technology now positions super apps as a viable, all-encompassing solution. This study explores the rise of the super app phenomenon and its potential to revolutionize mobile engagement and usage. Underpinned by the human-centered design-thinking approach, comprising desirability, feasibility, and viability elements, this study defines the super app as a multi-dimensional phenomenon and further identifies the key elements needed to develop a successful super app. The study proposes critical factors and a process framework for the successful development and adoption of super apps. The findings reveal that users' market context (emerging vs. developed) and network co-dependence act as important moderating factors influencing the process of super app adoption and customer engagement. The study advances the domain of innovation management and proposes a strategic matrix for managers to plan and align stakeholder engagement activities effectively. The study opens avenues for future research in engagement, value creation, and digital innovation.</p> </section> <section> <h3> Managerial</h3> <p>In today's crowded app market, most apps have short lives and uneven customer engagement. Super apps mark a shift by combining services such as payments, e-commerce, and communication in a single platform. They use adaptive interfaces and personalized features to keep users active. With generative AI improving recommendations and support, super apps drive stronger engagement and deliver value to customers and businesses. This study conceptualizes super app as an AI-embedded, multi-dimensional phenomenon grounded in human-centered design thinking, emphasizing the critical role of elements of desirability, feasibility, and viability. It identifies various key customer-level, firm-level, and context-level elements for building successful super apps. Findings emphasize that the adoption of super apps and customer engagement vary across markets (emerging vs. developed economies) and are based on the degree of network co-dependence. To support implementation, the study introduces a 2 × 3 strategic matrix that links market penetration levels (high, moderate, low) with stakeholder engagement (customers and participating firms). Suggested strategies include sustenance (e.g., AI-powered loyalty programs), growth (flexible revenue-sharing models), and acquisition (service bundling and innovation)
在这个移动应用程序(app)在下载量和删除率波动中挣扎求生的时代,超级应用程序的出现标志着一个关键的转变。超级应用程序是基于移动应用程序的服务聚合平台,可以为客户和企业提供广泛的价值。虽然苹果的MobileMe和b谷歌Buzz等早期努力的结果好坏参半,但生成式人工智能技术现在将超级应用程序定位为一种可行的、无所不包的解决方案。本研究探讨了超级应用现象的兴起及其对手机用户粘性和使用的革命性影响。基于以人为本的设计思维方法,包括可取性、可行性和可行性要素,本研究将超级应用定义为一个多维现象,并进一步确定开发成功超级应用所需的关键要素。本研究提出了成功开发和采用超级应用的关键因素和流程框架。研究结果显示,用户的市场环境(新兴与发达)和网络相互依赖是影响超级应用采用和用户粘性过程的重要调节因素。本研究推动了创新管理领域的发展,并为管理者有效规划和调整利益相关者参与活动提出了一个战略矩阵。这项研究为未来在参与、价值创造和数字创新方面的研究开辟了道路。在当今拥挤的应用市场中,大多数应用的生命周期都很短,用户粘性也参差不齐。超级应用程序将支付、电子商务和通信等服务整合到一个平台上,标志着一种转变。它们使用自适应界面和个性化功能来保持用户活跃。通过生成式人工智能改进推荐和支持,超级应用程序可以推动更强的参与度,并为客户和企业提供价值。本研究将超级应用程序定义为基于以人为本的设计思维的嵌入人工智能的多维现象,强调可取性、可行性和可行性等要素的关键作用。它确定了构建成功的超级应用程序所需的各种关键的客户级、公司级和上下文级元素。调查结果强调,不同市场(新兴经济体与发达经济体)对超级应用的接受程度和用户参与度各不相同,这取决于网络相互依赖的程度。为了支持实施,该研究引入了一个2 × 3战略矩阵,将市场渗透水平(高、中、低)与利益相关者参与(客户和参与公司)联系起来。建议的策略包括维持(例如,人工智能驱动的忠诚度计划)、增长(灵活的收入分成模式)和获取(服务捆绑和创新)。最后,虽然元数据收集可以提供更清晰的见解,但管理人员必须确保强大的数据隐私、加密和监控,以保护信任,以维持长期的客户和生态系统关系。
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引用次数: 0
A Brave New World: The Impact of Technology on Innovation Management 《美丽新世界:技术对创新管理的影响》
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-08-12 DOI: 10.1111/jpim.70000
Dhruv Grewal, Praveen K. Kopalle, Dominik Mahr

This special issue—focused on the transformative impact of emerging technologies (e.g., artificial intelligence, Internet of Things, service robots, blockchain) on innovation management—identifies the ways that firms are rethinking how they generate ideas, develop products, and engage with stakeholders across organizational and societal levels. The articles in this special issue span multiple domains, including ride-sharing, smart homes, health care, and digital communication. In addition, they demonstrate how new methods are reshaping new product development (NPD) processes. These contributions highlight how emerging technologies enable novel ideation through tools like large language models and topic modeling, as well as how they support agile, data-informed NPD and dynamic commercialization strategies. Leveraging these insights, this editorial proposes a conceptual framework that encompasses a simplified, three-step NPD process (ideation, development, and commercialization), along with key drivers of innovation and their implications for individuals, firms, society, and academia.

本期特刊关注新兴技术(如人工智能、物联网、服务机器人、b区块链)对创新管理的变革性影响,指出企业正在重新思考如何产生想法、开发产品,以及如何与组织和社会层面的利益相关者互动。本期特刊的文章涉及多个领域,包括拼车、智能家居、医疗保健和数字通信。此外,他们还展示了新方法如何重塑新产品开发(NPD)流程。这些贡献突出了新兴技术如何通过大型语言模型和主题建模等工具实现新颖的想法,以及它们如何支持敏捷、数据知情的NPD和动态商业化战略。利用这些见解,这篇社论提出了一个概念框架,包括一个简化的、三步的新产品开发过程(构思、开发和商业化),以及创新的关键驱动因素及其对个人、公司、社会和学术界的影响。
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引用次数: 0
From the Editors: Looking Forward and Looking Back: Guidelines for the Catalyst and Review Articles in JPIM 编辑:展望与回顾:JPIM中催化剂和评论文章的指南
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-28 DOI: 10.1111/jpim.12802
Gerda Gemser, Luigi De Luca, Minu Kumar, Ruby Lee

Our first editorial (De Luca et al. 2025) outlined new initiatives to further develop and grow the Journal of Product Innovation Management (JPIM). Two of those initiatives relate to the (further) development and promotion of different article formats compared to the regular manuscripts that can be submitted to JPIM: Catalyst and Review articles. In this short editorial, we would like to provide more information about these article categories for the benefit of both new and existing JPIM authors and readers.

The key intent of the Catalyst and Review articles is to provide different pathways through which authors can contribute state-of-the-art thinking to the journal and advance our knowledge of innovation management theory and practice in a timely manner (i.e., via a more direct and timely review process). These new initiatives contribute to the scholarly mission we set out as the new Co-Editors-in-Chief (Co-EiCs) to continue to strengthen JPIM's position as a global top-tier research journal for cutting-edge, interdisciplinary, socially impactful, and ethically conducted research in the field of innovation management (De Luca et al. 2025).

First, we discuss the repositioning of the Catalyst category. The Catalyst article category was introduced in 2019 by former Co-EiCs Charles Noble and Jelena Spanjol (Noble and Spanjol 2019). The ultimate aim of the Catalyst category has been and will remain to supplement traditional research articles by means of featuring carefully selected essays intended to inspire and stimulate new and leading-edge thinking on innovation management and to ensure the timely dissemination of this new thinking. Catalyst articles were envisioned as a platform for both scholars and experienced practitioners, thus calling for a dialogue among a plurality of voices inside and outside academia.

From the start of the initiative in 2019 (JPIM, Vol. 36, Issue 4) until the end of 2024, 15 Catalyst essays have been published, which, in total, have accumulated over 1800 citations (Google Scholar citations, June 2025). The topics covered are diverse and include, for example, how science fiction can support innovation (Michaud and Appio 2022), the potential of AI for design (Verganti et al. 2020) and new product development (Bouschery et al. 2023), and how knowledge and experience by Indigenous and tribal peoples may redefine the innovation landscape (Vassallo et al. 2023).

Considering the interest and impact of the published Catalyst papers as new Co-EiCs, we will continue with this category. In doing so, we reposition the Catalyst category by adding further emphasis on novel thinking as a necessary and distinguishing feature of these articles. With the Catalyst category, we aim to publish essays that are interesting and pro

我们的第一篇社论(De Luca et al. 2025)概述了进一步发展和壮大《产品创新管理杂志》(JPIM)的新举措。其中两项倡议涉及(进一步)开发和推广与可提交给JPIM的常规稿件相比的不同文章格式:Catalyst和Review文章。在这篇简短的社论中,我们希望为新的和现有的JPIM作者和读者提供有关这些文章类别的更多信息。Catalyst和Review文章的主要意图是提供不同的途径,通过这些途径,作者可以为期刊贡献最先进的思想,并及时(即通过更直接和及时的审查过程)推进我们对创新管理理论和实践的了解。这些新举措有助于我们作为新的共同主编(Co-EiCs)设定的学术使命,继续加强JPIM作为创新管理领域前沿,跨学科,具有社会影响力和道德研究的全球顶级研究期刊的地位(De Luca et al. 2025)。首先,我们讨论Catalyst类别的重新定位。Catalyst文章类别是由前联合ceo Charles Noble和Jelena Spanjol于2019年推出的(Noble and Spanjol 2019)。Catalyst类别的最终目标一直是并将继续通过精选的文章来补充传统的研究文章,旨在激发和刺激创新管理方面的新前沿思想,并确保这种新思想的及时传播。催化剂文章被设想为学者和经验丰富的从业者的平台,从而呼吁学术界内外的多种声音之间的对话。从2019年启动(《JPIM》第36卷第4期)到2024年底,共发表催化剂论文15篇,累计被引用1800余次(学者引用b谷歌次,2025年6月)。涵盖的主题多种多样,包括,例如,科幻小说如何支持创新(Michaud和Appio 2022),人工智能在设计方面的潜力(Verganti等人,2020)和新产品开发(Bouschery等人,2023),以及土著和部落人民的知识和经验如何重新定义创新景观(Vassallo等人,2023)。考虑到已发表的Catalyst论文作为新的co - eic的兴趣和影响,我们将继续这一类别。在这样做的过程中,我们通过进一步强调作为这些文章的必要和独特特征的新颖思维来重新定位催化剂类别。在Catalyst类别中,我们的目标是发表有趣且具有挑衅性的文章,不一定符合标准知识范式或学科正统。我们对Catalyst文章的愿景是激发关于创新管理的重要的新辩论和讨论,超越现状,这就是为什么新颖的思维是必不可少的。虽然我们承认“小说”一词可以有不同的解释,但我们的目标是吸引那些介绍原创、新鲜和创造性想法的文章,这些想法可以点燃或加速当前创新理论和/或实践的变革。催化剂文章可以是主观的性质,与作者表达自己的意见。不需要大量的文献综述或方法论细节,只要观点和论点在逻辑上是合理的,并以扎实的行业经验和/或过去的学术为基础。在某些情况下,我们可能会对文章进行反驳或反思。通过Catalyst文章支持原创思想快速传播的编辑过程保持不变。我们邀请作者向我们的专用电子邮件地址发送Catalyst文章的简短建议:[email protected]。将提案发展成(或不)完整论文的决定将由我们作为Co-EiCs做出。如果一个提案被发展成一篇完整的论文并提交,一到两名共同eic将继续指导该过程,旁边是具有学科知识的副编辑和/或编辑委员会成员。这个过程可能包括几次迭代,以形成最终的文章,如果一篇论文未能在合理的时间内达到上述预期,仍然可能导致被拒绝。其目的是使这一过程尽可能高效,以支持原创思想的快速传播。与编辑过程类似,我们也为Catalyst论文保留了较短的格式(大约是常规JPIM文章长度的一半),要求作者写得简洁扼要。较短的格式应该有助于创新管理学者和实践者之间的传播。关于提交Catalyst提案的更多详细说明张贴在JPIM的网站上。在这篇社论中讨论的第二个倡议是新引入的评论文章类别。 Review是JPIM的一个部分,提供对创新管理中特定研究流的综合和批判性评估。这一类别为研究议程设置提供了前景,并确定了未来的研究重点。然而,多年来,JPIM已经发表了几篇文章,这些文章设定了研究议程和优先事项,例如在特刊社论和催化剂论文等替代格式中,近年来JPIM的文献综述和元分析越来越频繁(Spanjol et al. 2024,表1)。通过JPIM读者和JPIM编辑的(不同类型的)文献综述,巩固创新管理主题的必要性也得到了最近一期关于文献综述和元分析的特刊(2025年,第42卷,第1期)的认可。在本期特刊的社论中,客座编辑观察到,对过去研究的清晰把握正在创造,引用“如果我们期待新的见解,这是必不可少的基础”(Noble et al. 2025, 9)。评论论文受到JPIM读者的重视,例如,它们的引用证明了这一点。事实上,在JPIM的Abbie Griffin高影响力奖(授予那些在出版5年后被认为对创新管理的理论和实践做出最重大贡献的手稿)的六名获奖者中,一篇是关于利益相关者参与环境创新的系统综述(Watson等人,2018),一篇是关于设计思维的系统综述论文(Micheli等人,2019),一篇是概念论文,结合了之前的文献和行业平台的案例研究(Gawer和Cusumano 2014)。除了文献计量学和荟萃分析之外,我们对各种综述类型或形式持开放态度,例如,系统的、综合的或问题化的综述。最近关于如何撰写这些不同类型的评论文章的参考文献包括,例如,Elsbach和van Knippenberg(2020)和Cronin和George(2023)关于综合评论;DeSimone等人(2021)进行meta分析,Hulland(2024)和Donthu等人(2021)进行文献计量分析,Williams等人(2021)和Simsek等人(2023)进行系统评价,Alvesson和Sandberg(2020)进行鲜为人知的问题化评价。无论何种类型的综述,提交到综述类的文章都应该提供新的研究方向,并在学者如何理解创新管理中特定现象或主题的现有研究成果和知识方面产生实质性的差异。我们不寻求没有这种概念性贡献的手稿,或者仅仅是描述性的手稿。因此,评论文章必须超越对特定主题的研究的描述性或数字综合,应体现与相关调查领域有关的批判性和分析性方法,并应导致未来的议程设定。用Krlev等人(2025,377)的话来说,“一篇高质量的综述是建立在一个领域的当前状态之上,并描绘出一个新的方向。”虽然评论文章应该关注创新管理,但它们可能根植于不同的范式和学科视角,包括(但不限于)企业家精神、市场营销、组织行为、战略或技术。特别鼓励对跨越学科界限的创新管理进行审查。与Catalyst类别不同,Review文章将具有与常规JPIM论文相同的页面限制。然而,就像催化剂类别一样,为了加强重要概念思维的及时传播,我们提供了与常规论文相比的另一种提交途径。具体来说,我们邀请作者提交一篇Review文章的提案(发送至[email protected]),与Catalyst类别一样,将由Co-EiCs进行评估。如果提案被接受,作者将被要求在至少一名共同eic和一名具有学科知识的专职副编辑或编辑评审委员会成员的指导下进一步发展他们的手稿。无论新的审稿类别和程序如何,作者仍然可以通过常规稿件的正常提交途径提交
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引用次数: 0
Decentralization, Blockchain, Artificial Intelligence (AI): Challenges and Opportunities 去中心化、区块链、人工智能(AI):挑战与机遇
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-22 DOI: 10.1111/jpim.12800
Xiang Hui, Catherine Tucker

New technologies like blockchain allow firms to decentralize core functions, forcing managers to reconsider the trade-off between closed, proprietary control and open strategies that involve external contributors. While proponents often advocate for full decentralization, we argue this view overlooks important economic trade-offs. We propose that the better strategy is selective decentralization: a disciplined approach to choosing where to centralize for efficiency and where to decentralize for innovation. We propose a three-level framework—Infrastructure, Decision-Making, and Operational Control—to guide this choice, helping managers analyze the specific costs and benefits at each layer. We apply this framework to the strategic adoption of Artificial Intelligence (AI), where the technology's powerful pull toward centralization provides a stark test case. Our analysis shows that an “open source AI” strategy—decentralizing operations to foster innovation while keeping infrastructure centralized for efficiency—is more pragmatic than full decentralization. Selective decentralization therefore emerges as a key managerial capability for capturing blockchain's benefits without sacrificing scale efficiencies.

区块链等新技术允许公司分散核心职能,迫使管理人员重新考虑在封闭的专有控制和涉及外部贡献者的开放策略之间进行权衡。虽然支持者经常提倡完全的权力下放,但我们认为这种观点忽视了重要的经济权衡。我们建议,更好的策略是选择性去中心化:一种有纪律的方法来选择在哪里集中以提高效率,在哪里分散以促进创新。我们提出了一个三层框架——基础设施、决策和运营控制——来指导这种选择,帮助管理者分析每一层的具体成本和收益。我们将这一框架应用于人工智能(AI)的战略采用,该技术对集中化的强大吸引力提供了一个严峻的测试案例。我们的分析表明,“开源人工智能”战略——分散运营以促进创新,同时保持基础设施的集中化以提高效率——比完全分散更务实。因此,选择性去中心化成为一种关键的管理能力,可以在不牺牲规模效率的情况下获得区块链的利益。
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引用次数: 0
Not All Carrots—Some Sticks: The Impact of Overperformance Duration and Intensity on Firm Innovation 软硬兼施:绩效超卓持续时间和强度对企业创新的影响
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-16 DOI: 10.1111/jpim.12797
Xin Pan, Xuanjin Chen, Zhenzhen Xie, Hao Wang

While previous studies have acknowledged the importance of underperformance duration in organizational responses, few conceptual or empirical efforts have been made to explore how overperformance duration shapes innovation strategies over time. Drawing on the behavioral theory of the firm (BTOF), this study argues that overperformance duration has a U-shaped relationship with exploratory innovation and an inverted U-shaped relationship with exploitative innovation. Additionally, the intensity of overperformance is investigated as a moderator that amplifies both nonlinear relationships. Using firm-level and patent data from 691 Chinese listed manufacturing firms between 2006 and 2018, empirical tests provide supporting evidence for these arguments. This study advances the current understanding of the BTOF by introducing and analyzing a temporal perspective on how positive performance deviations influence different types of innovation through performance feedback.

虽然以前的研究已经承认了绩效不佳持续时间在组织反应中的重要性,但很少有概念性或实证性的努力来探索绩效不佳持续时间如何随着时间的推移影响创新战略。本文运用企业行为理论,认为绩效持续时间与探索性创新呈u型关系,与剥削性创新呈倒u型关系。此外,研究了过度表现的强度作为放大这两种非线性关系的调节因子。利用2006年至2018年691家中国制造业上市公司的企业层面和专利数据,实证检验为这些论点提供了支持证据。本研究通过引入和分析积极绩效偏差如何通过绩效反馈影响不同类型创新的时间视角,推进了目前对创新绩效的理解。
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引用次数: 0
An Empirical Study of AI Financial Advisor Adoption Through Technology Vulnerabilities in the Financial Context 金融环境下通过技术漏洞对人工智能财务顾问采用的实证研究
IF 8 1区 管理学 Q1 BUSINESS Pub Date : 2025-06-27 DOI: 10.1111/jpim.12795
Zi Wang, Ruizhi Yuan, Boying Li, V. Kumar, Ajay Kumar

Financial institutions are increasingly employing artificial intelligence (AI) solutions to optimize their financial advice and services for consumers. However, consumers have demonstrated reluctance toward adopting AI technology goods, and the intermediary psychological mechanism of adoption intention in the financial service context is unclear. Using the theoretical lens of technology affordances and constraints, this article proposes the concept of consumer technology vulnerability (CTV) as the mediating mechanism in the affordance–adoption process of AI financial advisors (AFAs). Meanwhile, consumer innovativeness and self-efficacy are investigated as individual traits that moderate perceptions and psychological impacts of AI affordances. Specifically, the study first conceptualizes AI affordances in a product innovation context by reviewing the burgeoning literature on AI to date. This is followed by a US-based survey (N = 616), which shows the positive indirect effects of information optimization, customizability, and human-likeness on AFA adoption intention through CTV. Self-efficacy and consumer innovativeness are found to enhance the positive effects of AI affordances on AFA adoption intention through CTV but diminish the impact of human-likeness on CTV. These findings highlight, for the first time, the mediating role of CTV in new technology adoption. This will help technology innovators and financial institutions to identify how consumers perceive and adopt different AI affordances, and therefore to better incorporate AI characteristics into financial product innovations.

金融机构越来越多地采用人工智能(AI)解决方案来优化他们为消费者提供的金融建议和服务。然而,消费者对人工智能技术产品表现出不情愿的态度,金融服务背景下采用意愿的中介心理机制尚不清楚。本文运用技术支持与约束的理论视角,提出消费者技术脆弱性(consumer technology vulnerability, CTV)概念作为人工智能财务顾问(AFAs)支持过程中的中介机制。同时,消费者创新能力和自我效能感作为调节人工智能认知和心理影响的个体特征进行了研究。具体而言,该研究首先通过回顾迄今为止关于人工智能的新兴文献,在产品创新背景下概念化了人工智能的功能。随后,美国的一项调查(N = 616)表明,通过CTV,信息优化、可定制性和人性化对AFA采用意愿有积极的间接影响。研究发现,自我效能感和消费者创新能力增强了人工智能可视性对人工智能采用意愿的正向影响,而降低了人类相似度对人工智能采用意愿的影响。这些发现首次强调了CTV在新技术采用中的中介作用。这将有助于技术创新者和金融机构确定消费者如何感知和采用不同的人工智能功能,从而更好地将人工智能特征纳入金融产品创新。
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Journal of Product Innovation Management
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