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From the editors: Passing the baton 编辑的话接力棒的传递
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-10-16 DOI: 10.1111/jpim.12759
Jelena Spanjol, Charles H. Noble, Gloria Barczak
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引用次数: 0
Service robots and innovation: An ecosystem approach 服务机器人与创新:生态系统方法
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-06 DOI: 10.1111/jpim.12756
Dominik Mahr, Gaby Odekerken‐Schröder, Mark Steins
The proliferation of service robots has stimulated innovation across industries. These autonomous, physically embodied, and adaptable robots engage in diverse interactions, from patient care to goods delivery and hospitality services. However, the deployment of increasingly capable service robots demands not only designing user–robot interactions, but also holistic innovation management that transcends organizational boundaries and involves various societal stakeholders. Our research draws on the emerging Public Value Theory to examine the types of service robots and the innovation ecosystems that harness the expertise of public and private stakeholders and produce Public Value. Based on literature and an illustrative case study, we conceptualize service robots along characteristics such as autonomy, aesthetics, assistive roles, and user interfaces, and introduce Service Robot‐based Innovation as the ecosystem‐enabled development and employment of such robots. The service robot's autonomy and ecosystem integration are key dimensions determining innovation management practices and Public Value creation. The illustrative case, centered on long‐term care, dissects the integration of service robots across the micro (user), meso (organizational), and macro (societal) levels of the ecosystem. An ecosystem‐as‐structure approach identifies the roles and activities of stakeholders aligning around a shared value proposition of Public Value. A research agenda presents future opportunities within and across various ecosystem levels to advance scholarly understanding of Service Robot‐based Innovation.
服务机器人的普及刺激了各行各业的创新。这些自主、物理体现和适应性强的机器人参与了从病人护理到货物交付和酒店服务等各种互动。然而,部署能力越来越强的服务机器人不仅需要设计用户与机器人之间的互动,还需要超越组织界限、涉及各种社会利益相关者的整体创新管理。我们的研究借鉴了新兴的公共价值理论,考察了服务机器人的类型,以及利用公共和私人利益相关者的专业知识并产生公共价值的创新生态系统。根据文献和案例研究,我们按照自主性、美学、辅助作用和用户界面等特征对服务机器人进行了概念化,并将基于服务机器人的创新介绍为由生态系统支持的此类机器人的开发和应用。服务机器人的自主性和生态系统整合是决定创新管理实践和公共价值创造的关键维度。以长期护理为中心的示例剖析了服务机器人在生态系统的微观(用户)、中观(组织)和宏观(社会)层面的整合。生态系统即结构 "的方法确定了利益相关者围绕 "公共价值 "这一共同价值主张开展的角色和活动。研究议程提出了未来在不同生态系统层次内和跨生态系统层次的机会,以促进对基于服务机器人的创新的学术理解。
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引用次数: 0
Fueling innovation management research: Future directions and five forward-looking paths 推动创新管理研究:未来方向和五条前瞻性道路
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-29 DOI: 10.1111/jpim.12754
Jelena Spanjol, Charles H. Noble, Markus Baer, Marcel L. A. M. Bogers, Jonathan Bohlmann, Ricarda B. Bouncken, Ludwig Bstieler, Luigi M. De Luca, Rosanna Garcia, Gerda Gemser, Dhruv Grewal, Martin Hoegl, Sabine Kuester, Minu Kumar, Ruby Lee, Dominik Mahr, Cheryl Nakata, Andrea Ordanini, Aric Rindfleisch, Victor P. Seidel, Alina Sorescu, Roberto Verganti, Martin Wetzels

Research about innovation management explores how the future is created—who is creating it (organizations, collaborations, etc.), for what aims (customer satisfaction, market performance, etc.), and with what broader effects (social, environmental, etc.). With this extended essay, we explore the potential futures of innovation management research in three ways. First, we briefly review the history of past research agendas and priorities published in the Journal of Product Innovation Management (JPIM), highlighting three broad topic areas (technological, social/environmental, and organizational) that have emerged over time and their potential disruptive implications for innovation management research. Second, we describe the outcome of a gathering of leading scholars in innovation management tasked with the challenge of identifying critical research paths for our field. This collaboration resulted in five “deep dive” essays into areas ripe for innovation management research in the years ahead: liquid innovation, artificial intelligence in innovation, business model innovation, public value innovation, and responsible innovation. Third, we reflect on this expansive effort and offer a discussion of implications (tensions, challenges, and opportunities) for future innovation management scholarship.

有关创新管理的研究探讨了未来是如何创造出来的--谁在创造未来(组织、合作等),为了什么目标(客户满意度、市场表现等),以及产生了哪些更广泛的影响(社会、环境等)。通过这篇扩展文章,我们从三个方面探讨了创新管理研究的潜在前景。首先,我们简要回顾了过去在《产品创新管理杂志》(JPIM)上发表的研究议程和优先事项的历史,重点介绍了随着时间推移而出现的三大主题领域(技术、社会/环境和组织)及其对创新管理研究的潜在颠覆性影响。其次,我们介绍了创新管理领域顶尖学者聚会的成果,他们的任务是确定本领域的关键研究路径。通过此次合作,我们撰写了五篇 "深度挖掘 "论文,探讨未来几年创新管理研究的成熟领域:液体创新、创新中的人工智能、商业模式创新、公共价值创新和责任创新。第三,我们对这一广泛的努力进行了反思,并对未来创新管理学术研究的影响(紧张、挑战和机遇)进行了讨论。
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引用次数: 0
Engagement logics: How partners for sustainability‐oriented innovation manage differences between organizational logics 参与逻辑:以可持续性为导向的创新合作伙伴如何处理组织逻辑之间的差异
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-24 DOI: 10.1111/jpim.12753
Rosina Watson, Hugh N. Wilson, Emma K. Macdonald
Innovation partnerships frequently experience tensions due to differences in partners' organizational logics. The literature recommends that partners adopt collaborative, empathetic mindsets but even so, tensions can threaten outcomes and partnership continuation. Difficulties can be exacerbated when firms engage stakeholder organizations in sustainability‐oriented innovation projects, where each partner is seeking their own combination of social, environmental, and economic objectives. This study explores strategic responses to these differences in logics through eight case studies of sustainability‐oriented innovation engagements between a focal business and an external organization. The key finding is that partners can respond to their differing logics by shaping a new “engagement logic” that guides members of both (or all) organizations. A logic frame with four value‐related dimensions—value salience, instrumentality, temporality, and language—allows a subtly idiosyncratic engagement logic to be created that is acceptable to both parties. This classification of ingredients of a logic frame forms a wider contribution to the institutional‐logics literature. A complementary range of logic practices is identified, covering logic emergence, logic enactment, and boundary defining. The engagement logic aids the partnership by contributing to four partnership‐level generative outcomes: partnership commitment, capability integration, scope flexibility, and system orientation. A notable finding is the presence of a logic boundary, specified in work, time, and space, enabling the engagement logic to co‐exist with organizational logics; a research direction is whether this boundary also exists in logics at organizational and field levels. The study shows partnerships to be a new context within which novel logics can emerge, contributing to an understanding of how logics evolve.
由于合作伙伴的组织逻辑不同,创新伙伴关系经常会出现紧张关系。文献建议合作伙伴采取合作、共情的心态,但即便如此,紧张关系也会威胁到成果和合作伙伴关系的继续。当企业让利益相关者组织参与以可持续发展为导向的创新项目时,困难可能会加剧,因为在这些项目中,每个合作伙伴都在寻求自己的社会、环境和经济目标组合。本研究通过对重点企业与外部组织之间以可持续发展为导向的创新合作的八个案例研究,探讨了针对这些逻辑差异的战略对策。研究的主要发现是,合作伙伴可以通过塑造一种新的 "参与逻辑 "来指导双方(或所有)组织的成员,从而应对各自不同的逻辑。逻辑框架有四个与价值相关的维度--价值突出性、工具性、时间性和语言--允许创建一种双方都能接受的微妙的特殊参与逻辑。这种对逻辑框架要素的分类是对制度逻辑文献的更广泛贡献。逻辑实践的补充范围包括逻辑的产生、逻辑的实施和边界的界定。参与逻辑通过促进四个伙伴关系层面的生成结果来帮助伙伴关系:伙伴关系承诺、能力整合、范围灵活性和系统导向。一个值得注意的发现是,在工作、时间和空间中存在一个逻辑边界,使参与逻辑能够与组织逻辑共存;一个研究方向是,这一边界是否也存在于组织和领域层面的逻辑中。这项研究表明,伙伴关系是一种新的环境,在这种环境中可以出现新的逻辑,有助于理解逻辑是如何演变的。
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引用次数: 0
Do you need a chief technology officer? The effect of appointing a CTO on innovation activities in high-tech new ventures 你需要首席技术官吗?任命首席技术官对高科技新企业创新活动的影响
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-05-30 DOI: 10.1111/jpim.12749
Yu Gu, Lihua Wang, Yiyuan Mai

Technological innovation is critical for high-tech new ventures (HTNVs), and the position of Chief Technology Officer (CTO) has become increasingly crucial in top management teams (TMTs). Drawing upon the upper echelons theory and the attention-based view of the firm, we examined a sample of 429 HTNVs in China between 2014 and 2019 to test whether and how appointing a CTO and the CTO's characteristics affect the new ventures' innovation activities. The results show that having a CTO position promotes HTNVs' exploratory innovation activities but does not affect exploitative innovation activities. While a longer CTO tenure positively affects exploratory innovation, it hinders exploitative innovation. In addition, a CEO serving as the CTO in a HTNV has a negative effect on exploitative innovation activities but no effect on exploratory innovation activities. This effect is contingent on the CEO's technological background and whether the CEO owns shares in the HTNV. The findings of this study enrich the literature on the upper echelons theory, the attention-based view, and entrepreneurship and innovation and provide rare empirical evidence on whether and how appointing a CTO, CTO characteristics, and the interaction of CTO characteristics and CEO characteristics affect HTNVs' innovation activities in emerging markets.

技术创新对于高科技新创企业(HTNV)至关重要,而首席技术官(CTO)一职在高层管理团队(TMT)中也变得越来越关键。借鉴上层理论和基于注意力的企业观,我们对2014年至2019年期间中国的429家高新技术新创企业进行了抽样调查,以检验首席技术官的任命和首席技术官的特征是否以及如何影响新创企业的创新活动。结果表明,设立首席技术官职位会促进高新技术企业的探索性创新活动,但不会影响探索性创新活动。虽然较长的首席技术官任期会对探索性创新产生积极影响,但却会阻碍开拓性创新。此外,在 HTNV 担任首席技术官的首席执行官对开发性创新活动有负面影响,但对探索性创新活动没有影响。这种影响取决于首席执行官的技术背景以及首席执行官是否拥有 HTNV 的股份。本研究的结论丰富了有关上层理论、注意力观点以及创业与创新的文献,并就任命首席技术官、首席技术官特征以及首席技术官特征与首席执行官特征的交互作用是否会影响新兴市场中 HTNV 的创新活动以及如何影响这些活动提供了罕见的经验证据。
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引用次数: 0
Playing the political game of innovation: An integrative framework and future research directions 玩转创新的政治游戏:综合框架与未来研究方向
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-18 DOI: 10.1111/jpim.12735
Fiona Schweitzer, Tobias Röth, Julian Birkinshaw, Gloria Barczak

Innovation politics impact the development and introduction of innovations, yet knowledge about the influence of specific political behavior or behavioral patterns remains blurred. Based on a literature review and the articles in this Special Issue, we propose a three-part framework that identifies the building blocks of political behavior in innovation: what motivates actors to be political, the different types of political actors, and the effect of various political behaviors on innovation outcomes. Emphasizing the evolving landscape of innovation politics, the framework aims to highlight research gaps and guide future studies toward improving our understanding of the functional and dysfunctional aspects of innovation politics.

创新政治影响着创新的发展和引进,但对具体政治行为或行为模式的影响的认识仍然模糊不清。基于文献综述和本特刊中的文章,我们提出了一个由三部分组成的框架,以确定创新中政治行为的基本要素:促使行为者参与政治的动机、不同类型的政治行为者以及各种政治行为对创新结果的影响。该框架强调创新政治不断演变的格局,旨在突出研究空白,并指导未来的研究,以提高我们对创新政治功能和功能失调方面的理解。
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引用次数: 0
The psychological and behavioral consequences of customer empowerment in new product development: Situational framework, review, and research agenda 新产品开发中客户授权的心理和行为后果:情境框架、回顾与研究议程
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-12 DOI: 10.1111/jpim.12734
Lukas Maier, Christian V. Baccarella
In search of innovation and market success, firms have started to empower their customers in many ways, from customizing and self‐producing their own products (products made for one) to selecting and designing products for the broader marketplace products made for many. This power shift has important behavioral and psychological consequences for customers and, hence, has attracted considerable interest from academics and practitioners alike. However, the literature is scattered, provides inconsistent findings, and lacks both a comprehensive conceptualization and empirical overview. Specifically, extant literature neglects the situational nature of customer empowerment, equalizing inherently different customer empowerment activities while failing to consider the divergent effects on participating versus observing customers (i.e., customers who do not participate in the new product development process themselves). This limits advancement of the field, and impedes integration with the related fields of innovation, marketing, and consumer research. To facilitate a better understanding of the psychological and behavioral consequences of customer empowerment, we systematically review literature in the field and develop a conceptual framework that integrates different customer empowerment situations and their respective psychological (e.g., firm perceptions and feelings of empowerment) and behavioral (e.g., product preferences and willingness‐to‐pay) consequences. Using this framework, we structure previous research, highlight similarities and differences across customer empowerment situations, and set the stage for future research. By taking a customer perspective, this research advances our understanding of why some customer empowerment strategies are more successful than others (and under which circumstances). On a broader level, we show that adopting a behavioral and psychological perspective may be a promising way to study innovation.
为了寻求创新和市场成功,企业开始以多种方式赋予客户权力,从定制和自行生产自己的产品(为一人制造的产品),到为更广泛的市场选择和设计产品(为多人制造的产品)。这种权力转移对客户的行为和心理产生了重要影响,因此引起了学术界和从业人员的极大兴趣。然而,相关文献比较零散,研究结果也不一致,缺乏全面的概念和经验概述。具体而言,现有文献忽视了客户授权的情境性,将本质上不同的客户授权活动等同起来,却没有考虑到参与型客户与观察型客户(即没有亲自参与新产品开发过程的客户)之间的不同影响。这限制了该领域的发展,并阻碍了与创新、市场营销和消费者研究等相关领域的整合。为了更好地理解客户授权的心理和行为后果,我们系统地回顾了该领域的文献,并建立了一个概念框架,将不同的客户授权情况及其各自的心理(如企业认知和授权感受)和行为(如产品偏好和支付意愿)后果整合在一起。利用这一框架,我们构建了以往研究的结构,强调了不同客户授权情况下的异同,并为未来研究奠定了基础。通过从客户角度出发,本研究加深了我们对为什么某些客户授权策略比其他策略更成功(以及在什么情况下)的理解。在更广泛的层面上,我们表明,采用行为和心理视角可能是研究创新的一种有前途的方法。
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引用次数: 0
Industrial product development with lead users as a source of Schumpeterian opportunity 工业产品开发的主要用户是熊彼得机会的源泉
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-10 DOI: 10.1111/jpim.12739
Jeroen P. J. de Jong, Max Mulhuijzen, Katrin Merfeld, Coen Rigtering, Timo van Balen, Mathias Boënne

In industrial product development with customers, it is well-known that lead userness is associated with novel and commercially attractive products. We take a next step by analyzing if lead userness is related to product development that potentially affects industry-level practices. Our main hypothesis is that lead userness results in the pursuit of Schumpeterian product opportunities: disequilibrating, radical, rare, and based on new knowledge and creative activities. In contrast, at low lead userness, more Kirznerian product opportunities are expected—which maintain industry standards. The hypothesis is supported by data from 139 high-tech small firms. Next, we anticipate that factors related to the selection of lead users, and the effective processing of their inputs, moderate the connection between lead userness and Schumpeterian opportunity. As for selection, we find a stronger connection when firms collaborate with “new” customers. Conversely, when involved customers have been business partners already for a long time, the pursuit of Schumpeterian opportunities is mitigated. Also, tentative evidence is found that the connection between lead userness and Schumpeterian opportunity amplifies when involved customers are less dominant market players. Finally, when it comes to processing lead users' input, we report tentative evidence that firms' R&D intensity should be higher (indicating ability to process lead users' inputs and make continued development efforts). Our findings help to explain why lead users have been associated with industry dynamics, and provide guidance to identify “relevant” lead users when firms seek product opportunities that potentially disequilibrate their industry.

众所周知,在与客户进行工业产品开发时,铅用户性与新颖且具有商业吸引力的产品有关。下一步,我们将分析领先用户体验是否与可能影响行业实践的产品开发有关。我们的主要假设是,领先用户度会导致对熊彼特式产品机会的追求:不平衡、激进、稀有、基于新知识和创造性活动。与此相反,在领先用户度较低的情况下,预期会出现更多柯兹纳式的产品机会--即维持行业标准。这一假设得到了 139 家高科技小型企业数据的支持。接下来,我们预计,与领先用户的选择及其投入的有效处理有关的因素,会缓和领先用户度与熊彼得机会之间的联系。在选择方面,我们发现当企业与 "新 "客户合作时,两者之间的联系会更紧密。相反,当参与合作的客户已经是长期业务合作伙伴时,对熊彼特机会的追求就会减弱。此外,还有初步证据表明,当涉及的客户是市场主导地位较弱的企业时,领先用户性与熊彼得机会之间的联系会被放大。最后,在处理领先用户的投入方面,我们报告了一些初步证据,表明企业的研发强度应该更高(表明企业有能力处理领先用户的投入并做出持续开发努力)。我们的发现有助于解释为什么领先用户与行业动态相关联,并为企业在寻求可能导致行业失衡的产品机会时识别 "相关 "领先用户提供指导。
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引用次数: 0
Capturing innovation opportunities: Learning from growth leaders 抓住创新机遇:向增长型领导者学习
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-10 DOI: 10.1111/jpim.12737
George S. Day

Firms that capture the benefits of innovation opportunities ahead of their rivals achieve superior rates of organic growth. These growth leaders don't wait for opportunities to appear before reacting. Instead, they systematically search for opportunities to select for development. Qualitative case analyses of four growth leaders found that each used two types of heuristics or rules of thumb while capturing innovation opportunities. Their top-down strategy heuristics were revealed with a wide-spectrum framework that reimagined and stretched each dimension of their strategy. Growth leaders also used bottom-up process heuristics to routinize and share their approaches to capturing innovation opportunities throughout their organization. These heuristics are a useful lens for studying innovation practices and suggest fruitful avenues for further research.

先于对手捕捉创新机遇的企业能够实现卓越的有机增长。这些增长型领导者不会等待机会出现再做出反应。相反,他们会系统地寻找机会,选择发展。对四位增长型领导者的定性案例分析发现,他们在捕捉创新机会时都使用了两种启发式方法或经验法则。他们采用自上而下的战略启发式方法,利用广谱框架重新构想和扩展战略的每个维度。成长型领导者还使用自下而上的流程启发式方法,在整个组织中例行公事并分享他们捕捉创新机会的方法。这些启发式方法是研究创新实践的有用视角,为进一步研究提供了富有成效的途径。
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引用次数: 0
Valuation entrepreneurship through product-design and blame-avoidance strategies: How Tesla managed to change the public perception of sustainable innovations 通过产品设计和避责策略实现估值创业:特斯拉如何改变公众对可持续创新的看法
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-10 DOI: 10.1111/jpim.12732
Maximilian Palmié, Lucas Miehé, Johanna Mair, Joakim Wincent

Developing innovative, eco-friendlier products that gain traction in the mass market remains a persistent challenge for many firms. To bring consumers to choose “greener” alternatives over conventional products, firms need to overcome prevailing product evaluations that favor traditional solutions. Research on valuation entrepreneurship examines the strategies that actors apply to induce changes in established evaluations. Adding to the emerging literature on valuation entrepreneurship, our study analyzes how the car maker Tesla, Inc. used product design—material artifacts' properties of form and function—to advance the public perception of battery electric vehicles (BEVs). When Tesla entered the market, several firms had tried to promote BEVs as a way of making private mobility more environmentally friendly, but with limited success. In contrast, Tesla produced well-received BEVs that generated enormous consumer interest and led to a more favorable assessment of BEVs as a whole. Drawing on 54 interviews and nearly 2000 pages of archival data, our abductive study identifies three product design strategies that increased the appeal of Tesla's initial models: (1) incorporating discontinuous technological solutions; (2) optimizing the products on traditional evaluation criteria (e.g., driving performance, comfort, space, status); and (3) creating an ecosystem of complementary products. Since some design choices came at the expense of a minimal environmental footprint, they risked attracting blame for compromising on the environmental performance of potentially eco-friendly cars and for committing “greenwashing.” To minimize this risk, Tesla complemented its design strategies by employing three strategies of reputational politics to avoid such blame. After Tesla's initial, lavish models had improved the public perception of electric cars, Tesla and other car makers were able to sell less excessive and more sustainable BEVs in much greater quantities than ever before. Our findings contribute to three literature streams and generate valuable insights for management practice.

对许多企业来说,开发创新的、更环保的产品,并在大众市场上获得青睐,仍然是一项长期的挑战。为了让消费者选择 "更环保 "的替代品而非传统产品,企业需要克服偏向传统解决方案的普遍产品评价。有关估值创业的研究探讨了行动者为改变既定评价而采取的策略。我们的研究分析了汽车制造商特斯拉公司(Tesla, Inc.)特斯拉进入市场之初,有几家公司曾试图将电池电动车作为一种使私人交通更环保的方式来推广,但收效甚微。相比之下,特斯拉生产的 BEV 广受好评,引起了消费者的极大兴趣,并使人们对整个 BEV 有了更有利的评价。通过54次访谈和近2000页的档案数据,我们的归纳研究发现了提高特斯拉初期车型吸引力的三种产品设计策略:(1)采用非连续性技术解决方案;(2)在传统评价标准(如驾驶性能、舒适性、空间、地位)上优化产品;(3)创建一个互补产品生态系统。由于一些设计选择是以最小的环境足迹为代价的,因此他们有可能因损害潜在环保汽车的环保性能和 "洗绿 "而招致指责。为了将这种风险降到最低,特斯拉在设计策略之外,还采用了三种声誉政治策略来避免这种指责。在特斯拉最初的奢华车型改善了公众对电动汽车的看法之后,特斯拉和其他汽车制造商能够比以往更大量地销售不过度、更可持续的电动汽车。我们的研究结果为三类文献做出了贡献,并为管理实践提供了有价值的见解。
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引用次数: 0
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Journal of Product Innovation Management
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