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Valuation entrepreneurship through product-design and blame-avoidance strategies: How Tesla managed to change the public perception of sustainable innovations 通过产品设计和避责策略实现估值创业:特斯拉如何改变公众对可持续创新的看法
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-10 DOI: 10.1111/jpim.12732
Maximilian Palmié, Lucas Miehé, Johanna Mair, Joakim Wincent

Developing innovative, eco-friendlier products that gain traction in the mass market remains a persistent challenge for many firms. To bring consumers to choose “greener” alternatives over conventional products, firms need to overcome prevailing product evaluations that favor traditional solutions. Research on valuation entrepreneurship examines the strategies that actors apply to induce changes in established evaluations. Adding to the emerging literature on valuation entrepreneurship, our study analyzes how the car maker Tesla, Inc. used product design—material artifacts' properties of form and function—to advance the public perception of battery electric vehicles (BEVs). When Tesla entered the market, several firms had tried to promote BEVs as a way of making private mobility more environmentally friendly, but with limited success. In contrast, Tesla produced well-received BEVs that generated enormous consumer interest and led to a more favorable assessment of BEVs as a whole. Drawing on 54 interviews and nearly 2000 pages of archival data, our abductive study identifies three product design strategies that increased the appeal of Tesla's initial models: (1) incorporating discontinuous technological solutions; (2) optimizing the products on traditional evaluation criteria (e.g., driving performance, comfort, space, status); and (3) creating an ecosystem of complementary products. Since some design choices came at the expense of a minimal environmental footprint, they risked attracting blame for compromising on the environmental performance of potentially eco-friendly cars and for committing “greenwashing.” To minimize this risk, Tesla complemented its design strategies by employing three strategies of reputational politics to avoid such blame. After Tesla's initial, lavish models had improved the public perception of electric cars, Tesla and other car makers were able to sell less excessive and more sustainable BEVs in much greater quantities than ever before. Our findings contribute to three literature streams and generate valuable insights for management practice.

对许多企业来说,开发创新的、更环保的产品,并在大众市场上获得青睐,仍然是一项长期的挑战。为了让消费者选择 "更环保 "的替代品而非传统产品,企业需要克服偏向传统解决方案的普遍产品评价。有关估值创业的研究探讨了行动者为改变既定评价而采取的策略。我们的研究分析了汽车制造商特斯拉公司(Tesla, Inc.)特斯拉进入市场之初,有几家公司曾试图将电池电动车作为一种使私人交通更环保的方式来推广,但收效甚微。相比之下,特斯拉生产的 BEV 广受好评,引起了消费者的极大兴趣,并使人们对整个 BEV 有了更有利的评价。通过54次访谈和近2000页的档案数据,我们的归纳研究发现了提高特斯拉初期车型吸引力的三种产品设计策略:(1)采用非连续性技术解决方案;(2)在传统评价标准(如驾驶性能、舒适性、空间、地位)上优化产品;(3)创建一个互补产品生态系统。由于一些设计选择是以最小的环境足迹为代价的,因此他们有可能因损害潜在环保汽车的环保性能和 "洗绿 "而招致指责。为了将这种风险降到最低,特斯拉在设计策略之外,还采用了三种声誉政治策略来避免这种指责。在特斯拉最初的奢华车型改善了公众对电动汽车的看法之后,特斯拉和其他汽车制造商能够比以往更大量地销售不过度、更可持续的电动汽车。我们的研究结果为三类文献做出了贡献,并为管理实践提供了有价值的见解。
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引用次数: 0
Same model, same data, but different outcomes: Evaluating the impact of method choices in structural equation modeling 相同的模型,相同的数据,却有不同的结果:评估结构方程建模中方法选择的影响
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-04 DOI: 10.1111/jpim.12738
Marko Sarstedt, Susanne J. Adler, Christian M. Ringle, Gyeongcheol Cho, Adamantios Diamantopoulos, Heungsun Hwang, Benjamin D. Liengaard

Scientific research demands robust findings, yet variability in results persists due to researchers' decisions in data analysis. Despite strict adherence to state-of the-art methodological norms, research results can vary when analyzing the same data. This article aims to explore this variability by examining the impact of researchers' analytical decisions when using different approaches to structural equation modeling (SEM), a widely used method in innovation management to estimate cause–effect relationships between constructs and their indicator variables. For this purpose, we invited SEM experts to estimate a model on absorptive capacity's impact on organizational innovation and performance using different SEM estimators. The results show considerable variability in effect sizes and significance levels, depending on the researchers' analytical choices. Our research underscores the necessity of transparent analytical decisions, urging researchers to acknowledge their results' uncertainty, to implement robustness checks, and to document the results from different analytical workflows. Based on our findings, we provide recommendations and guidelines on how to address results variability. Our findings, conclusions, and recommendations aim to enhance research validity and reproducibility in innovation management, providing actionable and valuable insights for improved future research practices that lead to solid practical recommendations.

科学研究需要可靠的研究结果,但由于研究人员在数据分析中的决定,研究结果始终存在差异。尽管研究人员严格遵守最先进的方法规范,但在分析相同数据时,研究结果可能会有所不同。结构方程建模(SEM)是创新管理中广泛使用的一种方法,用于估算构念及其指标变量之间的因果关系,本文旨在通过研究研究人员在使用不同方法进行结构方程建模时分析决策的影响来探讨这种变异性。为此,我们邀请 SEM 专家使用不同的 SEM 估计器来估计吸收能力对组织创新和绩效的影响模型。结果显示,根据研究人员的分析选择,效应大小和显著性水平存在很大差异。我们的研究强调了透明分析决策的必要性,敦促研究人员承认其结果的不确定性,实施稳健性检验,并记录不同分析工作流程的结果。根据我们的研究结果,我们就如何解决结果的可变性提出了建议和指导方针。我们的发现、结论和建议旨在提高创新管理中研究的有效性和可重复性,为改进未来的研究实践提供可操作的宝贵见解,从而提出切实可行的建议。
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引用次数: 0
Innovation theater in corporate venturing units: Cultural design as a (de)legitimizing mechanism 企业风险投资单位的创新剧场:作为(去)合法化机制的文化设计
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-01 DOI: 10.1111/jpim.12736
Anna Brattström, Dries Faems

This paper builds theory on theatrical cultural design in corporate venturing units, such as manifested in playful esthetics (foosball tables and beanbags), startup lingo, or youthful behavior (building with Lego bricks and informal dressing). We develop a set of propositions, illuminating how theatrical cultural design can (de)legitimize corporate venturing units, highlighting three different functions: attention-direction function, social categorization function, and escapist function. In addition, we explain how such changes in legitimization can influence the resilience of corporate venturing units. Our framework contributes to an emergent debate on innovation theater by pointing to the possibility of innovation theater as a constructive process in contemporary innovation management practices.

本文建立了有关企业风险投资单位中的戏剧文化设计的理论,例如体现在游戏美学(桌上足球和豆袋)、初创公司行话或年轻行为(用乐高积木搭建和非正式着装)中的戏剧文化设计。我们提出了一系列命题,揭示了戏剧文化设计如何使企业创业单位(去)合法化,并强调了三种不同的功能:注意力引导功能、社会分类功能和逃避功能。此外,我们还解释了这种合法化的变化如何影响企业风险投资单位的复原力。我们的框架指出了创新剧场作为当代创新管理实践中一个建设性过程的可能性,从而为有关创新剧场的讨论做出了贡献。
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引用次数: 0
Development of a multidimensional scale to measure organizational creative capabilities 制定衡量组织创造能力的多维量表
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-04-01 DOI: 10.1111/jpim.12733
Guy Parmentier, Zeinab Sheet, Florence Jeannot, Romain Rampa

Although the literature's case and longitudinal studies provide ample evidence of organizational routines that foster creative behaviors, it still lacks an integrative model of organizational creative capabilities (OCCs) and the quantitative evidence to validate such a model. This research is aimed at conceptualizing and developing a reliable and valid scale for OCCs. First, we define the OCC construct's domain by conducting an extensive literature review. We then generate a list of items for the five dimensions of OCCs through a qualitative study involving a group of 24 practitioners (Study 1a) and by surveying nine senior researchers (Study 1b). We refine the OCC scale using a sample of 269 responses collected in France and Canada (Study 2), and we conduct a first-order confirmatory factor analysis (Study 3). Finally, we perform a second-order confirmatory analysis (Study 4a) on samples of 220 responses collected mainly in the United States and Europe, generalize our results to a sample of 205 responses, and strengthen the predictive validity (Study 4b). Our results provide significant evidence that OCCs can be conceptualized around five dimensions: internal socialization routines, idea management routines, external openness routines, creative equipment routines, and internal agility routines. Furthermore, the research confirms the scale's good psychometric qualities, thus ensuring that researchers can be confident in the reliability of any future academic research design using the scale. We also validate the OCC scale's predictive validity by verifying that a five-dimensional reflective scale with 16 indicators has a significant positive effect on the creative outcome. This OCC scale can be used by practitioners to better understand the organizational routines they have to develop in order to strengthen their organization's creativity. It also provides a way for longitudinal studies to observe how OCCs evolve over time.

尽管文献中的案例研究和纵向研究为促进创造性行为的组织常规提供了大量证据,但仍然缺乏组织创造性能力(OCCs)的综合模型以及验证该模型的定量证据。本研究旨在为 OCCs 建立概念并开发可靠有效的量表。首先,我们通过广泛的文献综述来定义 OCC 的结构域。然后,我们通过对 24 名从业人员的定性研究(研究 1a)和对 9 名资深研究人员的调查(研究 1b),生成了 OCC 五个维度的项目列表。我们利用在法国和加拿大收集到的 269 份答复样本完善了 OCC 量表(研究 2),并进行了一阶确证因子分析(研究 3)。最后,我们对主要在美国和欧洲收集的 220 个回答样本进行了二阶确证分析(研究 4a),将结果推广到 205 个回答样本,并加强了预测有效性(研究 4b)。我们的研究结果提供了重要证据,证明可以围绕五个维度对 OCC 进行概念化:内部社会化常规、创意管理常规、外部开放性常规、创造性设备常规和内部敏捷性常规。此外,研究还证实了该量表具有良好的心理测量学品质,从而确保研究人员对未来使用该量表进行学术研究设计的可靠性充满信心。我们还通过验证包含 16 个指标的五维反思量表对创造性结果具有显著的积极影响,从而验证了 OCC 量表的预测有效性。实践者可以利用 OCC 量表更好地了解他们为加强组织创造力而必须制定的组织常规。它还为纵向研究提供了一种观察 OCC 如何随时间演变的方法。
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引用次数: 0
Mitigating the definitional quagmire in innovation research: An inclusive definition of innovation as a template for defining various types of innovations uniformly 缓解创新研究中的定义困境:创新的包容性定义是统一界定各类创新的模板
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-26 DOI: 10.1111/jpim.12729
Rajan Varadarajan

A review of research on innovation and new product development points to certain foundational issues of concern such as the use of (1) different definitions of constructs germane to the field (e.g., definitions of innovation, innovativeness, and specific types of innovations), (2) different construct labels to refer to specific innovation types, and (3) the same construct label to refer to different innovation types. Over the years, scholars have cautioned that a body of research in a field of study that is based on different definitions of constructs germane to the field would slow the advancement of knowledge. Against this backdrop, the purpose of this Catalyst paper is to initiate a conversation on the prospects for mitigating the definitional quagmire in research on innovation and new product development by developing an inclusive definition of innovation that can be used as a template for defining various types of innovations uniformly. Toward this end, the paper proposes an inclusive definition of innovation based on idea, outcome, and value creation as the defining or essential characteristics of all innovations. Definitions of 10 specific types of innovations defined in a consistent manner, employing the proposed inclusive definition of innovation as a template are also presented. All else being equal, consistency across research studies in the definitions of constructs employed can be conducive to the advancement of knowledge in a field of study in several ways such as streamlining the curation of the research-based knowledge, facilitating the grounding of new research in prior research (i.e., curated knowledge), and eliminating differences across studies in the definitions of key constructs employed as a potential confound on the research findings.

对创新和新产品开发研究的回顾指出了某些值得关注的基础问题,例如:(1) 使用与该领域相关的不同构造定义(如创新、创新性和特定类型创新的定义);(2) 使用不同的构造标签来指代特定的创新类型;(3) 使用相同的构造标签来指代不同的创新类型。多年来,学者们一直警告说,在一个研究领域中,如果对与该领域相关的构念采用不同的定义,将会延缓知识的进步。在此背景下,本篇《催化剂》论文旨在发起一场对话,探讨如何通过制定一个包容性的创新定义来缓解创新和新产品开发研究中的定义困境,该定义可用作统一定义各类创新的模板。为此,本文提出了一个包容性的创新定义,将创意、成果和价值创造作为所有创新的决定性或基本特征。本文还介绍了以所提出的包容性创新定义为模板,以一致的方式定义的 10 种具体创新类型。在其他条件相同的情况下,不同研究在所采用的概念定义上保持一致,可以在多个方面促进研究领域的知识进步,例如简化研究知识的整理工作,促进新研究以先前的研究为基础(即整理知识),以及消除不同研究在所采用的关键概念定义上的差异对研究结果的潜在影响。
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引用次数: 0
Too much incentive to innovate? CEO stock option exercise and myopic R&D management 创新动力过大?首席执行官股票期权的行使与近视型研发管理
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-18 DOI: 10.1111/jpim.12731
Xinchun Wang

Innovation is a key driver of firm success. To encourage innovation, firms often offer equity-based compensation, such as stock options, to better align CEOs' personal interests with shareholder value. Drawing on agency theory, we argue that stock options may not always benefit a firm by encouraging innovation. Instead, we demonstrate that CEOs intending to exercise their stock options have the incentive to be myopic in R&D management so that they can temporarily boost the stock price and, thus, increase their personal wealth. Using a unique multi-source dataset of 335 Standard & Poor 500 companies from 2007 to 2015, we find evidence supporting this argument. Moreover, the findings suggest that factors that can affect the perceived pressure to promote innovation by CEOs might reshape the association between stock option exercise and myopic R&D management. For example, power resulting from CEO duality decreases the perceived pressure to promote innovation, which increases the likelihood of CEOs engaging in myopic R&D management when exercising their stock options. However, when shareholders present a long investment horizon or when firms have high innovativeness, CEOs perceive more pressure to promote innovation and thus are less likely to opt for myopic R&D management while exercising stock options. The findings provide important insights for better understanding and controlling managerial myopia in innovation management.

创新是企业成功的关键驱动力。为鼓励创新,公司通常会提供股票期权等股权薪酬,以使首席执行官的个人利益与股东价值更加一致。借鉴代理理论,我们认为股票期权并不总能通过鼓励创新使公司受益。相反,我们证明,有意行使股票期权的首席执行官在研发管理方面有近视的动机,这样他们可以暂时提高股价,从而增加个人财富。利用 2007 年至 2015 年期间 335 家标准普尔 500 强公司的独特多源数据集,我们发现了支持这一论点的证据。此外,研究结果表明,影响首席执行官推动创新的感知压力的因素可能会重塑股票期权行使与近视研发管理之间的关联。例如,CEO 双重身份带来的权力会降低促进创新的感知压力,从而增加 CEO 在行使股票期权时进行近视研发管理的可能性。然而,当股东提出较长的投资期限或公司具有较高的创新能力时,首席执行官会感受到更大的促进创新的压力,因此在行使股票期权时选择近视型研发管理的可能性较小。这些发现为更好地理解和控制创新管理中的管理近视提供了重要启示。
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引用次数: 0
Together forever? How customer co-creation affects the adoption of digital service innovations over time 永远在一起?客户共创如何随着时间的推移影响数字服务创新的采用
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-07 DOI: 10.1111/jpim.12727
Sven Heidenreich, Slawka Jordanow, Tobias Kraemer, Martin Obschonka

This study delves into the intricate relationship between customers' willingness to co-create (WCC) and the required level of co-creation (LCC) for effective service innovation adoption. In response to recent findings suggesting a “co-creation sweet spot,” beyond which additional co-creation activities have detrimental effects, this research aims to provide both theoretical and empirical insights into this phenomenon. Unlike previous investigations focusing on either the willingness to co-create or the level of co-creation at a particular point in time and overlooking potential interactions, our study considers their interactions over time, acknowledging that revenue for most digital services is generated through ongoing customer usage. Utilizing longitudinal data from 352 participants across four waves and employing structural equation modeling, our analysis reveals a nuanced pattern. Customers' willingness to co-create predominantly shapes usage intention in the pre-adoption stage, while the level of co-creation becomes a critical driver for continuous usage in the post-adoption stages. Further analysis using response surface analysis with polynomial regression confirms a specific matching logic: customers with low (high) willingness to co-create expect a low (high) level of co-creation from a service innovation. From a theoretical perspective, our findings contribute to bridging the research gap concerning an optimal co-creation level, offering insights into psychological processes underlying the co-creation sweet spot. Furthermore, we also shed light on temporal aspects of the interplay between willingness to co-create and the level of co-creation, offering a more holistic perspective on their joint influence on adoption behavior. From a managerial perspective, our study challenges the traditional assumption that more co-creation naturally leads to better outcomes. It emphasizes the significance of tailoring the level of co-creation in digital service innovations based on customers' intrinsic willingness. This strategic customization aligns with the evolving landscape of digital service innovation, offering practical insights for managers striving to optimize their co-creation strategies.

本研究深入探讨了顾客的共同创造意愿(WCC)与有效采用服务创新所需的共同创造水平(LCC)之间错综复杂的关系。最近的研究结果表明存在一个 "共创甜蜜点",超过这个甜蜜点,额外的共创活动就会产生不利影响,因此本研究旨在为这一现象提供理论和实证见解。与以往只关注特定时间点的共创意愿或共创水平而忽略潜在互动的研究不同,我们的研究考虑了他们在一段时间内的互动,承认大多数数字服务的收入是通过客户的持续使用产生的。利用来自 352 名参与者的四波纵向数据,并采用结构方程模型,我们的分析揭示了一种微妙的模式。在采用前阶段,客户的共同创造意愿主要影响使用意向,而在采用后阶段,共同创造的水平则成为持续使用的关键驱动因素。利用多项式回归的响应面分析法进行的进一步分析证实了一种特定的匹配逻辑:共同创造意愿低(高)的客户期望从服务创新中获得的共同创造水平低(高)。从理论角度看,我们的研究结果有助于弥补有关最佳共同创造水平的研究空白,为共同创造甜蜜点的心理过程提供了见解。此外,我们还揭示了共同创造意愿与共同创造水平之间相互作用的时间方面,为它们对采用行为的共同影响提供了一个更全面的视角。从管理的角度来看,我们的研究对 "更多的共同创造自然会带来更好的结果 "这一传统假设提出了质疑。它强调了根据客户的内在意愿定制数字服务创新中的共同创造水平的重要性。这种战略定制符合数字服务创新不断发展的形势,为努力优化共同创造战略的管理者提供了实用的见解。
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引用次数: 0
The role of innovation in for-profit firms' tackling of grand challenges: Special issue editorial 创新在营利性企业应对重大挑战中的作用:特刊社论
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-03 DOI: 10.1111/jpim.12728
Shlomo Yedidia Tarba, Mohammad Faisal Ahammad, Diana Gregory-Smith, Cary L. Cooper, Florian Bauer
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引用次数: 0
Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions 通过服务机器人提升企业品牌:拟人化设计隐喻对企业品牌认知的影响
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-02-24 DOI: 10.1111/jpim.12726
Nancy V. Wünderlich, Markus Blut, Christian Brock

The increasing introduction of intelligent, interactive robots in the service industry raises concerns about the potential dehumanization of service provision and its influences on corporate brand perceptions. To avoid adverse effects, new service development (NSD) managers seemingly favor service robots that feature anthropomorphic design metaphors, so they appear more human-like. The current research investigates explicitly how customers' perception of a robot's anthropomorphic design metaphors might spill over to affect corporate brand perceptions. Study 1, a picture-based scenario study with 109 participants, reveals the impact of anthropomorphic design metaphors on untested corporate brand outcomes, such as brand trust and brand experience. Then Study 2, a video-based scenario study with 530 participants, addresses whether these effects depend on the service context. In Study 3, a field study of 393 participants, the authors examine how anthropomorphic design metaphors influence other firm-related outcomes (e.g., shopping enjoyment, sales). The combined results confirm that anthropomorphic design metaphors strongly affect brand trust and brand experience, as well as other critical firm-related outcomes; they also reveal notable context effects, such that customers of people-processing (e.g., care services) and mental-stimulus-processing (e.g., shopping assistance) services appear more likely to use anthropomorphic design metaphors as corporate brand cues. Our research encourages NSD managers and scholars to consider the effects of introducing anthropomorphic service robots on corporate brands.

越来越多的智能交互式机器人被引入服务行业,这引发了人们对服务提供的潜在非人性化及其对企业品牌认知影响的担忧。为了避免不利影响,新服务开发(NSD)经理们似乎倾向于采用拟人化设计隐喻的服务机器人,这样它们看起来更像人类。目前的研究明确探讨了客户对机器人拟人化设计隐喻的感知可能会如何影响企业品牌感知。研究 1 是一项基于图片的情景研究,共有 109 人参加,揭示了拟人化设计隐喻对品牌信任度和品牌体验等未经测试的企业品牌结果的影响。研究 2 是一项以视频为基础的情景研究,有 530 人参加,探讨了这些影响是否取决于服务环境。在研究 3 中,作者对 393 名参与者进行了实地研究,考察拟人化设计隐喻如何影响其他与企业相关的结果(如购物乐趣、销售额)。综合结果证实,拟人化设计隐喻会强烈影响品牌信任和品牌体验,以及其他关键的企业相关结果;研究还揭示了显著的情境效应,例如,人际处理(如护理服务)和心理刺激处理(如购物帮助)服务的客户似乎更倾向于使用拟人化设计隐喻作为企业品牌线索。我们的研究鼓励 NSD 管理者和学者考虑引入拟人化服务机器人对企业品牌的影响。
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引用次数: 0
Internationalization and innovation: A multilevel meta-analysis of national sentiments 国际化与创新:对各国情感的多层次元分析
IF 10.1 1区 管理学 Q1 BUSINESS Pub Date : 2024-02-06 DOI: 10.1111/jpim.12725
Sihong Wu, Di Fan

Innovation is essential for sustaining the global competitive viability of multinational enterprises (MNEs), yet the internationalization–innovation relationship remains theoretically debatable and empirically inconsistent. To resolve the puzzle and identify the underlying mechanisms that contribute to the mixed findings, this study integrates existing empirical evidence from 298 independent samples and presents a multilevel meta-analysis. Taking an organizational learning perspective, this study explores two critical yet underexplored national sentiments that can moderate the MNEs' innovation propensity in internationalization, including technologism and nationalism. Our results show that while technologism strengthens MNEs' innovation in internationalization, nationalism weakens it. In addition, the interaction between the national sentiments exerts significant moderating effects on the relationship. Through exploring the novel drivers and barriers at country level, this study generates new and nuanced insights into innovation management in an international context. It also provides important managerial implications and discusses opportunities for future investigations into the complexity of innovation management in an interconnected and competitive world.

创新对于维持跨国企业(MNE)的全球竞争活力至关重要,但国际化与创新的关系在理论上仍有争议,在实证上也不一致。为解决这一难题并找出导致研究结果不一的内在机制,本研究整合了来自 298 个独立样本的现有经验证据,并进行了多层次的元分析。从组织学习的角度出发,本研究探讨了两种关键的、但尚未得到充分探索的民族情绪,包括技术主义和民族主义,这两种情绪可以调节跨国企业在国际化过程中的创新倾向。研究结果表明,技术主义会增强跨国企业在国际化过程中的创新能力,而民族主义则会削弱创新能力。此外,民族情绪之间的相互作用对两者之间的关系产生了显著的调节作用。通过探索国家层面的新驱动因素和障碍,本研究对国际背景下的创新管理提出了新的、细致入微的见解。它还提供了重要的管理启示,并探讨了未来研究互联和竞争世界中创新管理复杂性的机会。
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引用次数: 0
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Journal of Product Innovation Management
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