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Silence is golden? – Analysing the transparency of ESG controversies in corporate reporting within the pharmaceutical and textile industry 沉默是金?- 分析制药业和纺织业企业报告中环境、社会和治理争议的透明度
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-26 DOI: 10.1108/md-10-2023-1988
Sophia M. Schwoy, Andreas Dutzi, Juliane Messing

Purpose

The aim of this study is to critically examine the transparency and reporting practice of Environmental, Social, and Governance (ESG) controversies within the pharmaceutical and textile industry. Based on the four core dimensions of transparency, we explore which reporting medium is most frequently chosen for the disclosure of negative ESG contributions, the nature and information content of the disclosed incidents and how voluntary adherence to sustainability reporting standards and independent assurances affect the reporting.

Design/methodology/approach

We use conceptual content analysis and employ a counter-accounting approach to analyse the disclosure of 190 ESG controversies in 104 corporate reports from the pharmaceutical and textile industries, covering a three-year period from 2018–2020.

Findings

The very large majority of controversies are reported only once in the legal proceedings section of the annual report, but not again in the sustainability report, where it would be necessary to provide a balanced picture. Moreover, companies tend to disclose only those controversies that are either associated with high media attention or are expected to be related to litigation, resulting in 26 per cent of controversies not being disclosed at all. The overall quality of disclosure is unsatisfactory and in need of improvement, but comparably higher in the pharmaceutical industry than in the textile industry. Interestingly, neither the application of sustainability reporting standards nor independent assurance seems to positively impact the disclosure behaviour.

Originality/value

Our paper provides new insights into the shortcomings of current ESG controversy disclosures by revealing patterns of selective reporting practices and the strategic framing of issues. In addition, it contributes to the debates on corporate cherry-picking in the adoption of sustainability reporting guidelines and on the effectiveness of external assurance of sustainability reports. Based on the findings, it offers important implications for practitioners, in particular management, policy makers, rating agencies and assurance providers.

本研究旨在批判性地考察制药和纺织行业中环境、社会和治理(ESG)争议的透明度和报告实践。基于透明度的四个核心维度,我们探讨了在披露 ESG 负面影响时最常选择的报告媒介、所披露事件的性质和信息内容,以及自愿遵守可持续发展报告标准和独立保证对报告的影响。设计/方法/途径我们使用概念内容分析法,并采用反会计方法,分析了医药和纺织行业 104 份企业报告中 190 项 ESG 争议的披露情况,时间跨度为 2018-2020 年,为期三年。研究结果绝大多数争议仅在年度报告的法律诉讼部分报告过一次,但在可持续发展报告中却没有再次报告,而在可持续发展报告中,有必要提供平衡的情况。此外,公司往往只披露媒体高度关注的争议或预计会与诉讼有关的争议,导致 26% 的争议根本没有披露。披露的总体质量并不令人满意,需要改进,但制药业的披露质量要高于纺织业。有趣的是,可持续发展报告标准和独立保证的应用似乎都不会对披露行为产生积极影响。 原创性/价值我们的论文通过揭示选择性报告实践的模式和问题的战略框架,对当前环境、社会和治理争议披露的不足之处提供了新的见解。此外,本文还有助于讨论企业在采用可持续发展报告准则时的选择性做法,以及可持续发展报告外部保证的有效性。根据研究结果,它为从业人员,特别是管理层、政策制定者、评级机构和保证提供者提供了重要启示。
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引用次数: 0
Insights from analyzing corporate environmental and social disclosure 分析企业环境和社会信息披露的启示
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-23 DOI: 10.1108/md-10-2023-1767
Rose Sebastianelli, Nabil Tamimi, Ozgur Isil, Vincent Rocco

Purpose

This paper aims to investigate the potential mediating effect of environmental disclosure on the relationship between corporate governance and the disclosure of social information by disaggregating Bloomberg ESG (Environmental-Social-Governance) scores. The polluting level of a company is examined for its potential moderating effect.

Design/methodology/approach

The focus is on the S&P 500. A structural equation model (SEM) is proposed that considers the effects of governance board constructs on the voluntary disclosure of social information (S-score) mediated by the voluntary disclosure of environmental information (E-score). The model is fit separately for two groups of companies (high-polluting and low-polluting), and the path coefficients are compared.

Findings

Consistent with prior research, board independence, gender diversity, and size positively impact voluntary environmental disclosure; board age is found to have a significant but negative effect. The estimated path coefficient from E-score to S-score is strong, positive, and significant; environmental disclosure fully mediates the relationship between corporate governance and social disclosure. This path coefficient is significantly greater for those companies in the high-polluting group.

Originality/value

The findings indicate that high-polluting companies may engage in increased voluntary disclosure of social information as reputation insurance. E-score fully mediates the relationship between corporate governance and S-score more strongly for high-polluting companies, suggesting this group is more likely to engage in and report on socially responsible behaviors to deflect attention away from environmental performance (i.e. greendeflecting).

目的 本文旨在通过分解彭博社 ESG(环境-社会-治理)得分,研究环境信息披露对公司治理与社会信息披露之间关系的潜在中介效应。本文重点关注 S&P 500 指数。我们提出了一个结构方程模型(SEM),该模型考虑了治理委员会结构对自愿披露社会信息(S-score)的影响,并以自愿披露环境信息(E-score)为中介。研究结果与之前的研究一致,董事会的独立性、性别多样性和规模对自愿性环境信息披露有积极影响;董事会年龄有显著但消极的影响。从 E-score 到 S-score 的估计路径系数是强的、正的和显著的;环境信息披露完全介导了公司治理和社会信息披露之间的关系。研究结果表明,高污染公司可能会增加自愿性社会信息披露,以此作为声誉保险。对于高污染公司而言,E-score 在公司治理与 S-score 之间的关系中起着更强的中介作用,这表明这类公司更有可能参与并报告社会责任行为,以转移人们对环境绩效的关注(即 "绿色反射")。
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引用次数: 0
Network centrality, learning capacity and firm performance in equity alliance portfolios 股权联盟组合中的网络中心性、学习能力和企业绩效
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-23 DOI: 10.1108/md-06-2023-0957
Herman Belgraver, Ernst Verwaal, Antonio J. Verdú‐Jover

Purpose

Prior research from transaction costs economics argued that central firms perform better because they have superior access to information to discipline their alliance partners. Central firms may also, however, face higher costs and risks of unintentional learning and weaken their competence through structural inertia. We propose that these costs and risks are influenced by the learning capacities of the firms in the network and can explain different outcomes for focal firm performance.

Design/methodology/approach

To test our predictions, we use instrumental variable–generalized method of moments estimation techniques on 15,517 firm-year observations from equity alliance portfolios in the global food industry across a 21-year window.

Findings

We find support for our predictions and show that the relationship between network degree centrality and firm performance is negatively influenced by partners’ learning capacity and positively influenced by focal firms’ learning capacity, while firms with low network degree centrality benefit less from their learning capacity.

Research limitations/implications

Future developments in transaction cost economics may consider partner and focal firms’ learning capacity as moderators of the network degree centrality – firm performance relationship.

Practical implications

In alliance decisions, managers must consider that the combination of high network degree centrality and partners’ learning capacity can lead to high costs, risks of unintentional learning, and structural inertia, all of which have negative consequences for performance. In concentrated industries where network positions are controlled by a few large firms, policymakers must acknowledge that firms may face substantial barriers to collaboration with learning-intensive firms.

Originality/value

This study is the first to develop and test a comprehensive transaction cost analysis of the central firm’s unintended knowledge flows and structural inertia in alliance networks. It is also the first to incorporate theoretically and empirically the hazards of complex and unintended information flows on the relationship of network degree centrality to performance in equity alliance portfolios.

目的交易成本经济学的前人研究认为,中心企业的业绩更好,因为它们能获得更多信息来约束联盟伙伴。然而,中心企业也可能面临更高的无意学习成本和风险,并因结构惯性而削弱自身能力。我们认为,这些成本和风险受到网络中企业学习能力的影响,可以解释焦点企业绩效的不同结果。为了验证我们的预测,我们使用了工具变量-广义矩量法估计技术,对全球食品行业股权联盟组合中的 15,517 个企业年观测数据进行了长达 21 年的分析。研究结果我们发现我们的预测得到了支持,并表明网络度中心性与公司业绩之间的关系受合作伙伴学习能力的负面影响,受焦点公司学习能力的正面影响,而网络度中心性低的公司从其学习能力中获益较少。研究局限/启示交易成本经济学的未来发展可能会将合作伙伴和焦点企业的学习能力视为网络度中心性与企业绩效关系的调节因素。 实用启示在联盟决策中,管理者必须考虑到高网络度中心性与合作伙伴学习能力的结合可能会导致高成本、无意学习风险和结构惯性,所有这些都会对绩效产生负面影响。在网络地位由少数几家大公司控制的集中型产业中,政策制定者必须认识到,企业在与学习密集型企业合作时可能面临巨大障碍。 原创性/价值 本研究首次对联盟网络中中心企业的意外知识流动和结构惯性进行了全面的交易成本分析,并对其进行了测试。本研究还首次从理论和实证角度分析了复杂和非预期信息流对股权联盟组合中网络度中心性与绩效关系的危害。
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引用次数: 0
Exploring the mutual relationships of brand equity in the tourism and hospitality sector 探讨旅游业和酒店业品牌资产的相互关系
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-21 DOI: 10.1108/md-04-2023-0540
Yung-Chuan Huang

Purpose

The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to the brand equity literature.

Design/methodology/approach

Proposed hypotheses were verified using structural equation modelling (SEM) with multiple datasets. Study 1 collected data from 574 foreign tourists and 624 domestic tourists of culinary tourism. Study 2 used 1,020 customers from anti-epidemic restaurants, and Study 3 investigated 464 hotel customers’ perceptions of customer-based brand equity.

Findings

Building on the mediation-moderation model, the present study posits that perceived quality relates to brand loyalty through brand image and brand awareness of using 2,682 participants. Specifically, we argue that this indirect relationship exhibits a difference moderated pattern in which motivation and hedonic function are most likely to benefit from revisit destinations for tourists when they are moderate. We further explored the new anti-epidemic concepts of COVID-19 and identified restaurant operation as an important moderator that influences customer image of restaurant revisit.

Originality/value

Until now, no tourism and hospitality studies have addressed these unsolved problems in an integrated manner. This study was to investigate the brand equity development process.

目的本研究旨在从不同角度探讨基于顾客的品牌资产(CBBE),并将其与以往的品牌资产理论相结合,为品牌资产文献做出贡献。研究 1 收集了 574 名外国游客和 624 名国内美食旅游游客的数据。研究结果在中介-调节模型的基础上,本研究通过 2,682 名参与者的品牌形象和品牌意识,推测感知质量与品牌忠诚度之间的关系。具体而言,我们认为这种间接关系呈现出一种差异调节模式,即动机和享乐功能适中时,游客最有可能从重游目的地中获益。我们进一步探讨了 COVID-19 的新的抗流行概念,并确定餐厅经营是影响顾客重游餐厅形象的重要调节因素。原创性/价值迄今为止,还没有旅游和酒店业研究以综合方式解决这些尚未解决的问题。本研究旨在探讨品牌资产的发展过程。
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引用次数: 0
CEOs’ political orientation and corporate political activities as enablers of ESG performance 首席执行官的政治取向和企业政治活动是环境、社会和公司治理绩效的促进因素
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-16 DOI: 10.1108/md-07-2023-1309
Everton Coelho, Mário Augusto, Pedro Torres

Purpose

This study aims to clarify the influence of different CEO’s political orientation (liberal/conservative) and corporate political activity on ESG performance, considering contingencies related to CEO attributes and corporate governance mechanisms.

Design/methodology/approach

Using a sample of 131 companies from the Standard and Poor’s 500 index, this study employs fuzzy-set Qualitative Comparative Analysis (fs/QCA) to analyze combinations of conditions (i.e. configurations) that lead to greater ESG (i.e. environmental, social, and governance) performance.

Findings

Drawing on the upper echelon theory and the theory of social exchange, the findings show that different CEO’s political orientation (liberal/conservative) can contribute to ESG performance, depending on the combination of conditions. Furthermore, the results emphasize the importance of corporate political activity as a core condition to enhance ESG performance.

Originality/value

Taking a configurational approach, this study explores combinations of conditions that explain ESG performance, including CEO’s political orientation and corporate political activities as antecedent conditions. Unlike past research, this study examines possible complementarities between these two conditions and assumes that different CEO’s political orientation can have a positive influence on ESG performance, depending on the combination of conditions.

目的本研究旨在阐明不同首席执行官的政治取向(自由派/保守派)和企业政治活动对环境、社会和治理绩效的影响,同时考虑与首席执行官属性和企业治理机制相关的偶然因素。设计/方法/途径本研究以标准普尔 500 指数中的 131 家公司为样本,采用模糊集定性比较分析法(fs/QCA)分析导致更高环境、社会和治理绩效的条件组合(即配置)。研究结果以上层理论和社会交换理论为基础,研究结果表明,不同首席执行官的政治取向(自由派/保守派)会对 ESG(即环境、社会和治理)绩效做出贡献,具体取决于条件组合。此外,研究结果还强调了企业政治活动作为提高环境、社会和公司治理绩效的核心条件的重要性。原创性/价值本研究采用配置方法,探讨了解释环境、社会和公司治理绩效的条件组合,包括作为前因条件的首席执行官政治取向和企业政治活动。与以往的研究不同,本研究探讨了这两个条件之间可能存在的互补性,并假设不同的首席执行官政治取向会对环境、社会和公司治理绩效产生积极影响,这取决于条件的组合。
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引用次数: 0
FinTech and consumers: a systematic review and integrative framework 金融科技与消费者:系统回顾与综合框架
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-07 DOI: 10.1108/md-07-2023-1136
Danilo Abis, Patrizia Pia, Yam Limbu

Purpose

This review aims to present the state of the art regarding the impact of financial technology (FinTech) on financial inclusion and its implications for consumers and institutions in terms of accessibility, usage and quality. An integrated framework is developed to illustrate the primary thematic areas for future research.

Design/methodology/approach

We performed a systematic literature review (SLR) to summarize and synthesize existing research published in peer-reviewed academic journals. Forty-two eligible studies were identified from the Web of Science database and a cross-reference search.

Findings

The results suggest that FinTech promotes financial inclusion for consumers and businesses by increasing the accessibility, usage and quality of financial products. We present a multidisciplinary integrative framework that links the three dimensions of financial inclusion (i.e. access, usage and quality) to financial technology. Finally, we propose several avenues for future research.

Originality/value

To the best of the author’s knowledge, this is the first SLR on how FinTech is associated with the accessibility, usage and quality of financial products. We provide an integrative framework for understanding the topic with implications in different fields.

目的本综述旨在介绍金融科技(FinTech)对普惠金融的影响及其在可获得性、使用和质量方面对消费者和机构的影响。我们进行了一次系统性文献综述(SLR),总结并归纳了同行评审学术期刊上发表的现有研究。结果结果表明,金融科技通过提高金融产品的可获得性、使用率和质量,促进了消费者和企业的金融包容性。我们提出了一个多学科综合框架,将金融包容性的三个方面(即获取、使用和质量)与金融科技联系起来。据作者所知,这是第一份关于金融科技如何与金融产品的可获得性、使用和质量相关联的 SLR。我们为理解该主题提供了一个综合框架,对不同领域都有影响。
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引用次数: 0
Reconsidering the impact of environmental, social and governance practices on firm profitability 重新考虑环境、社会和治理实践对企业盈利能力的影响
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-06 DOI: 10.1108/md-10-2023-1943
Paolo Agnese, Rosella Carè, Massimiliano Cerciello, Simone Taddeo

Purpose

This paper investigates the relationship between commitment to ESG practices and firm performance using a synthetic index based on ESG disclosure and ESG performance scores.

Design/methodology/approach

Using the Mazziotta-Pareto aggregation method, we develop a novel synthetic index of ESG engagement based on ESG rating and disclosure. This index is employed in a dynamic panel regression, implemented using the Arellano-Bond estimator, to explain profitability in a sample of 146 listed Canadian firms over the period spanning from 2014 to 2021.

Findings

ESG practices may either foster or hinder firm performance. In particular, a synergy emerges between the social and environmental dimensions of ESG practices, shedding light on the relevance of high standards in terms of environmental and social activities.

Practical implications

The study emphasizes the significance of acknowledging the various facets of ESG engagement and the necessity of transcending the current constraints of accessible ESG data and ratings. Synthetic indices combining different types of ESG information may contribute to mitigating the problems created by strategic disclosure on the part of firms, which typically results in undesirable practices such as greenwashing and social washing.

Originality/value

This is the first study that applies the Mazziotta-Pareto method to develop a synthetic index of ESG engagement, tackling each pillar separately. Moreover, when investigating the effect of ESG engagement on profitability, we allow for cross-pillar synergies and/or trade-offs.

目的本文使用基于ESG披露和ESG绩效得分的合成指数,研究了ESG实践承诺与公司业绩之间的关系。设计/方法/途径我们使用Mazziotta-Pareto聚合方法,开发了基于ESG评级和披露的新型ESG参与合成指数。在使用阿雷拉诺-邦德估计器实施的动态面板回归中采用了该指数,以解释 146 家加拿大上市公司在 2014 年至 2021 年期间的盈利能力。特别是,ESG 实践的社会和环境维度之间出现了协同效应,揭示了高标准的环境和社会活动的相关性。将不同类型的环境、社会和公司治理信息结合起来的合成指数,可能有助于缓解企业战略披露所带来的问题,因为战略披露通常会导致一些不良行为,如 "洗绿 "和 "社会清洗"。此外,在研究 ESG 参与对盈利能力的影响时,我们考虑到了跨支柱的协同作用和/或权衡。
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引用次数: 0
Unlocking resilience: the impact of Industry 4.0 technologies on manufacturing firms' response to the COVID-19 pandemic 释放复原力:工业 4.0 技术对制造企业应对 COVID-19 大流行的影响
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-05 DOI: 10.1108/md-02-2024-0262
Antonia Madrid-Guijarro, Gonzalo Maldonado-Guzmán, Rubén Rodríguez-González

Purpose

This research investigates the impact of Industry 4.0 technologies (I4.0) on the resilience of manufacturing firms against the COVID-19 pandemic. The study explores the mediating effects linked to the firm’s supply chain resilience and absorptive capacity in this relationship.

Design/methodology/approach

The empirical analysis involves 304 manufacturing firms and uses Partial Least Squares Structural Equation Modeling (PLS-SEM). A two-step hierarchical component model has been employed, considering the statistical analysis validation (reliability and validity) of the LOC and HOC models. The choice of the manufacturing industry is justified due to its degree of automation in emerging economies, such as Mexico, and its significant impact on job creation and the national gross domestic product.

Findings

The results confirm the positive impact of I4.0 technologies on companies’ resilience to COVID-19. They also support the indirect effects of the firm’s supply chain resilience and absorptive capacity. Absorptive capacity was found to have a higher significant indirect effect than supply chain resilience. Consequently, the study accentuates the significance of leveraging external knowledge and highlights the role of acquisition, assimilation, transformation, and exploitation capabilities in enhancing absorptive capacity.

Research limitations/implications

The implications of this research extend to both manufacturing companies and public administrations, suggesting the need for I4.0 technologies implementation and supportive policies aimed at fostering absorptive capacity.

Originality/value

This research contributes to the literature by filling gaps in empirical studies in the context of developing economies. It provides valuable insights into the effects of I4.0 on absorptive capacity, supply chain resilience, and COVID-19 resilience, particularly in non-essential supply chains. It enriches the understanding of how I4.0 impacts the absorptive capacity and resilience of the supply chain during the COVID-19 crisis.

目的本研究探讨了工业 4.0 技术(I4.0)对制造业企业抵御 COVID-19 大流行的影响。设计/方法/途径实证分析涉及 304 家制造企业,采用偏最小二乘法结构方程模型(PLS-SEM)。考虑到 LOC 和 HOC 模型的统计分析验证(可靠性和有效性),采用了两步分层组件模型。选择制造业是合理的,因为在墨西哥等新兴经济体中,制造业的自动化程度很高,而且对创造就业和国家国内生产总值有重大影响。结果还证实了企业供应链复原力和吸收能力的间接影响。研究发现,吸收能力比供应链复原力具有更显著的间接影响。因此,本研究强调了利用外部知识的重要性,并突出了获取、同化、转化和利用能力在提高吸收能力方面的作用。研究局限/影响本研究的影响既适用于制造企业,也适用于公共管理部门,表明有必要实施 I4.0 技术,并制定旨在促进吸收能力的支持政策。它就 I4.0 对吸收能力、供应链复原力和 COVID-19 复原力的影响(尤其是在非必要供应链中)提供了宝贵的见解。它丰富了人们对 I4.0 在 COVID-19 危机期间如何影响供应链的吸收能力和复原力的理解。
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引用次数: 0
Using ESG paradigm as a basis for social reporting in nonprofit organizations: evidence from cases in healthcare 将环境、社会和治理范式作为非营利组织社会报告的基础:医疗保健领域案例的证据
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-05 DOI: 10.1108/md-10-2023-2012
Lorenzo Pratici, Fiorella Pia Salvatore, Simone Fanelli, Antonello Zangrandi, Michele Milone

Purpose

The purpose of this paper is to understand whether and how the Environmental, Social and Governance (ESG) paradigm can be useful in social reporting in the context of nonprofit healthcare organizations. In other words, the study deals with non-financial reporting and information, allowing external stakeholders to comprehensively evaluate the organization’s performance and behavior, investigating internal stakeholder perception over ESG paradigm application.

Design/methodology/approach

The authors used a case study approach investigating four cases among nonprofit healthcare organizations in Italy. Analyses of available primary sources have been conducted, followed by semi-structured interviews. Interviews were then transcribed and coded in a joint blinded process by all authors. More specifically, three areas have been investigated: (1) factors motivating the development of non-financial disclosure practices; (2) the rationale behind the organization’s decision to include specific topics; and (3) the future perspective on the future of non-financial disclosure within the specific sector.

Findings

ESG may serve as a suitable framework to create comparable documents that can act as benchmarks for similar institutions. However, while nonprofit organizations (NPOs) can draw inspiration from ESG, the utility of these criteria should be thoughtfully tailored to align with the organization’s mission. The ESG using as a general guide, instead of implementing it as a real tool to assess performances, emerges as a positive practice. NPOs should not focus on fulfilling ESG requirements bur rather take inspiration from them. Otherwise, the risk is an excess of focus on the formal aspect rather than on its content.

Originality/value

The study contributes to a better understanding of social and ESG’ reporting activities and approaches in the healthcare sector by describing some case studies and the effect of sustainability in the social reporting of nonprofit healthcare organizations.

本文旨在了解环境、社会和治理(ESG)范式是否以及如何在非营利医疗机构的社会报告中发挥作用。换句话说,本研究涉及非财务报告和信息,允许外部利益相关者全面评估组织的绩效和行为,调查内部利益相关者对 ESG 范式应用的看法。作者对现有的原始资料进行了分析,然后进行了半结构化访谈。然后,所有作者共同对访谈进行盲法转录和编码。更具体地说,对以下三个方面进行了调查:(1)非财务信息披露实践发展的动机因素;(2)组织决定纳入特定主题背后的理由;以及(3)对特定行业内非财务信息披露未来的展望。然而,尽管非营利组织(NPO)可以从 ESG 中汲取灵感,但这些标准的实用性应经过深思熟虑,以符合组织的使命。将 ESG 用作一般性指南,而不是将其作为评估绩效的真正工具来实施,是一种积极的做法。非营利组织不应把重点放在满足环境、社会和治理要求上,而应从中获得启发。原创性/价值这项研究通过描述一些案例研究和可持续性在非营利医疗机构社会报告中的影响,有助于更好地理解医疗保健行业的社会和 ESG 报告活动和方法。
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引用次数: 0
Gender, emotional support and innovative behavior: psychological capital as a mediator 性别、情感支持与创新行为:心理资本是中介
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-08-01 DOI: 10.1108/md-02-2023-0266
Aboalhasan Hosseini, Seyedeh Fatemeh Ghasempour Ganji, Léo-Paul Dana

Purpose

This paper explores the direct and indirect effects of family emotional, social and organizational support on Innovative Work Behavior (IWB) through psychological capital (Psy.Cap).

Design/methodology/approach

Selected by conducting stratified random sampling techniques, 397 employees completed a questionnaire. We used structural equation modeling and multi-group testing by Smart-PLS3 to analyze the data.

Findings

Findings reveal that all sources of social-emotional support, including family, supervisor and co-worker support, positively affect Psy.Cap. Moreover, Psy.Cap mediates the effect of family, co-workers and supervisors' emotional support on IWB. The multi-group analysis indicates that all relationships in the model are significant for both groups of males and females; however, there are no significant differences in the link between organizational support and psychological capital, as well as family and co-worker support and innovative work behavior between males and females. The study's results demonstrate the significantly higher impact of family emotional support – Psy.Cap and supervisor support on IWB amongst females compared to their male counterparts.

Originality/value

The implications of this research highlight the importance of considering affective factors on employees’ IWB, as well as the differences between genders in this regard.

目的本文通过心理资本(Psy.Cap)探讨了家庭情感支持、社会支持和组织支持对创新工作行为(IWB)的直接和间接影响。我们采用结构方程模型和 Smart-PLS3 的多组检验对数据进行了分析。研究结果研究结果表明,包括家庭、上司和同事支持在内的所有社会情感支持来源都会对心理资本(Psy.Cap)产生积极影响。此外,Psy.Cap 在家庭、同事和主管的情感支持对 IWB 的影响中起着中介作用。多组分析表明,模型中的所有关系对于男性和女性组都是显著的;但是,组织支持与心理资本之间的联系,以及家庭和同事支持与创新工作行为之间的联系,在男性和女性之间没有显著差异。研究结果表明,与男性相比,家庭情感支持(Psy.Cap)和上司支持对女性创新工作行为的影响更大。
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Management Decision
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