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Innovative decision support tools for perishable food supply chain management 易腐食品供应链管理的创新决策支持工具
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-28 DOI: 10.1108/md-12-2023-2378
Samatthachai Yamsa-ard, Fouad Ben Abdelaziz, Hatem Masri

Purpose

We introduce decision support tools aimed at optimizing perishable food supply chain management, effectively balancing conflicting objectives such as the exporter’s product collection cost and the importer’s profit. This involves considering factors like perishability, selling price, discount rate, and order quantity to achieve optimal outcomes.

Design/methodology/approach

This study considered a three-echelon supply chain comprising farmers, a single exporter, and a single importer providing a single, random-lifetime, perishable product under deterministic customer demand. The proposed mathematical model derived the optimal order quantity, selling price, and discount rate for the entire supply chain. This integrated optimization model treats both demand and supply sides as a multi-objective problem, employing a nonlinear program and a two-stage capacitated vehicle routing problem formulation. Numerical examples and a case study focusing on Thailand durian supply chain were conducted to illustrate the approach of the proposed model.

Findings

Taking into account both the importer’s profit and the exporter’s product collection cost, the proposed integrated supply chain model and tools maximize profitability, minimizes waste, and meets demand by optimizing perishable product collection costs and proposing a discount system for selling prices.

Research limitations/implications

Limited to a single perishable product in a three-echelon international food supply chain. Future research can explore different products and supply chain contexts.

Practical implications

The tools enhance decision-making for supply chain managers, improving efficiency, reducing costs, and enhancing customer satisfaction in the perishable food industry.

Social implications

The proposed model aids in local workforce management by forecasting required manpower for upcoming seasons. By factoring in product quality and pricing, it ensures customers receive fresh products at fair prices. Furthermore, the near-zero waste concept enhances storage conditions at importers' facilities, contributing to improved environmental hygiene.

Originality/value

The integrated model and decision support tools offer a novel approach to address complexities and conflicting objectives in perishable food supply chains, providing practical insights for researchers and practitioners.

目的我们介绍了决策支持工具,旨在优化易腐食品供应链管理,有效平衡出口商的产品收集成本和进口商的利润等相互冲突的目标。设计/方法/途径本研究考虑了一个由农户、单一出口商和单一进口商组成的三梯队供应链,该供应链在确定性客户需求下提供单一、随机寿命的易腐产品。所提出的数学模型得出了整个供应链的最优订货量、销售价格和折扣率。该综合优化模型将供需双方视为一个多目标问题,采用了非线性程序和两阶段容车路由问题的表述方式。研究结果考虑到进口商的利润和出口商的产品收集成本,所提出的集成供应链模型和工具通过优化易腐产品收集成本和提出销售价格折扣制度,最大限度地提高了利润率,减少了浪费,并满足了需求。社会意义所提出的模型通过预测即将到来的季节所需的人力,有助于当地劳动力的管理。通过考虑产品质量和定价因素,该模型可确保客户以合理的价格获得新鲜产品。此外,近乎零废弃物的概念改善了进口商设施的存储条件,有助于改善环境卫生。原创性/价值该综合模型和决策支持工具提供了一种新方法来解决易腐食品供应链中的复杂性和相互冲突的目标,为研究人员和从业人员提供了实用的见解。
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引用次数: 0
AI-powered growth hacking: benefits, challenges and pathways 人工智能驱动的增长黑客:效益、挑战和途径
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-28 DOI: 10.1108/md-10-2023-1964
Gabriele Santoro, Fauzia Jabeen, Tomas Kliestik, Stefano Bresciani

Purpose

This paper aims to (1) unveil how artificial intelligence (AI) can be implemented in growth-hacking strategies; and (2) identify the challenges and enabling factors associated with AI’s implementation in these strategies.

Design/methodology/approach

The empirical study is based on two distinct groups of analysis units. Firstly, it involves 11 companies (identified as F1 to F11 in Table 1) that employ growth-hacking principles and use AI to support their decision-making and operations. Secondly, interviews were conducted with four businesses and entrepreneurs providing consultancy services in growth and digital strategies. This approach allowed us to gain a broader view of the phenomenon. Data analysis was performed using the Gioia methodology.

Findings

The study firstly uncovers the principal benefits and applications of AI in growth hacking, such as enhanced data analysis and user behaviour insights, sales augmentation, traffic and revenue forecasting, campaign development and optimization, and customer service enhancement through chatbots. Secondly, it reveals the challenges and catalysts in AI-driven growth hacking, highlighting the crucial roles of experimentation, creativity and data collection.

Originality/value

This research represents the inaugural scientific investigation into AI’s role in growth-hacking strategies. It uncovers both the challenges and facilitators of AI implementation in this domain. Practically, it offers detailed insights into the operationalization of AI across various phases and aspects of growth hacking, including product-market fit, user acquisition, virality and retention.

目的 本文旨在:(1)揭示人工智能(AI)如何在增长黑客战略中得以实施;(2)确定与人工智能在这些战略中的实施相关的挑战和有利因素。首先,实证研究涉及 11 家采用增长黑客原则并利用人工智能支持其决策和运营的公司(表 1 中的 F1 至 F11)。其次,我们对四家提供增长和数字战略咨询服务的企业和企业家进行了访谈。通过这种方法,我们对这一现象有了更广泛的了解。研究结果 这项研究首先揭示了人工智能在增长黑客中的主要优势和应用,如增强数据分析和用户行为洞察、销售增长、流量和收入预测、活动开发和优化,以及通过聊天机器人提升客户服务。其次,它揭示了人工智能驱动的增长黑客所面临的挑战和催化剂,强调了实验、创造力和数据收集的关键作用。它揭示了在这一领域实施人工智能的挑战和促进因素。在实践中,它对人工智能在增长黑客的各个阶段和各个方面的可操作性提供了详细的见解,包括产品与市场的契合、用户获取、病毒式传播和保留。
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引用次数: 0
Religious belief and emotional vampires in organizations 宗教信仰与组织中的情感吸血鬼
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-28 DOI: 10.1108/md-04-2023-0520
Reza Salehzadeh

Purpose

Consistent with the metaphor of narcissists as “emotional vampires” who leave their victims emotionally drained and devoid of energy, this research suggests that certain factors, such as subjective norms, perceived behavioral control, and religious beliefs, can reduce the level of narcissistic behavior in organizations. Drawing from the theory of planned behavior (TPB) and self-regulation theory, the current study evaluates the moderating role of Islamic religiosity in the relationship between subjective norms and the intention to behave narcissistically. In addition, this study examines the moderating role of afterlife belief in the relationship between perceived behavioral control and the intention to behave narcissistically.

Design/methodology/approach

The research hypotheses were tested using two-wave survey data collected from managers of 103 service organizations (Study 1) and 323 employees of four service organizations (Study 2). This research applies structural equation modeling (SEM) to examine the proposed model using SmartPLS 3 software.

Findings

Islamic religiosity had a negative moderating role in the relationship between subjective norms and the intention to behave narcissistically (Study 1 and Study 2). In addition, subjective norms and perceived behavioral control had significant positive effects on the intention to engage in narcissistic behavior among managers (Study 1). However, perceived behavioral control had no significant effect on the intention to engage in narcissistic behavior among employees (Study 2).

Originality/value

The current study not only tests the applicability of the TPB to narcissistic behaviors in Islamic organizations, but it also extends the classic TPB framework by including two moderating variables – Islamic religiosity and afterlife belief.

目的自恋者被比喻为 "情感吸血鬼",他们会让受害者情感枯竭、精力耗尽,与此相一致,本研究认为主观规范、感知行为控制和宗教信仰等某些因素可以降低组织中自恋行为的水平。本研究借鉴计划行为理论(TPB)和自我调节理论,评估了伊斯兰宗教信仰在主观规范与自恋行为意向之间关系中的调节作用。此外,本研究还探讨了来世信仰在感知行为控制与自恋行为意向之间关系中的调节作用。设计/方法/途径本研究利用从 103 家服务机构的管理人员(研究 1)和 4 家服务机构的 323 名员工(研究 2)处收集的两波调查数据,对研究假设进行了检验。研究结果伊斯兰宗教信仰在主观规范与自恋行为意向之间的关系中起负向调节作用(研究 1 和研究 2)。此外,主观规范和感知行为控制对管理人员的自恋行为意向有显著的正向影响(研究 1)。本研究不仅检验了 TPB 对伊斯兰组织中自恋行为的适用性,还通过加入两个调节变量--伊斯兰宗教信仰和来世信仰,扩展了经典的 TPB 框架。
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引用次数: 0
Too-much-of-a-good-thing? Is employee engagement always constructive and disengagement always destructive? 好事太多?员工参与是否总是建设性的,脱离是否总是破坏性的?
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-28 DOI: 10.1108/md-04-2023-0607
Amanda S. Davis, Beatrice I.J.M. Van der Heijden

Purpose

An employee engagement/disengagement typology is presented to visually illustrate their possible constructive and destructive effects within the workplace, and identify some of the contextual drivers that may lead to these occurrences.

Design/methodology/approach

A narrative literature review was conducted during 2020–2023 to gain a comprehensive overview of employee engagement and disengagement processes and theories since 1990. Content analysis enabled the findings to be grouped into their destructive and constructive behavioural effects to produce a new typology.

Findings

The typology shows that not all employee engagement is constructive and that not all disengagement is destructive. This more accurately reflects organisational life. Destructive employee engagement in particular, demonstrates that there can be “too-much-of-a-good-thing”.

Research limitations/implications

The typology may help inform future research designs to further understand the impact of contextual factors on both constructs, the pluralist interests involved and which interventions are likely to encourage constructive engagement and disengagement within specific contexts.

Practical implications

It is recommended that employee engagement and disengagement are incorporated into leadership and management training and that practices to foster constructive employee engagement (or permit temporary constructive disengagement to allow recovery) endorse the principles of mutuality and reciprocity. Interventions to prevent destructive employee engagement and disengagement are also advisable, particularly when there are adverse internal and external contextual issues which risk disengagement.

Originality/value

The typology is the first to classify engaged and disengaged behaviours within the workplace across two dimensions. In doing so, this helps to evaluate employee engagement and disengagement theory by challenging the normative assumptions held within these constructs. This categorisation more accurately represents both constructs and visually illustrates that within the workplace, not only is employee engagement sometimes destructive but also that sometimes disengagement is constructive. Furthermore, it demonstrates that purposive destructive employee disengagement responses may be passive or active.

目的 介绍员工敬业/脱离敬业类型学,直观地说明它们在工作场所可能产生的建设性和破坏性影响,并确定可能导致这些情况发生的一些背景驱动因素。 设计/方法/途径 2020-2023 年期间进行了叙述性文献综述,以全面了解 1990 年以来员工敬业和脱离敬业的过程和理论。通过内容分析,将研究结果分为破坏性和建设性行为效果两类,从而形成一种新的类型学。研究结果 该类型学表明,并非所有的员工参与都是建设性的,也并非所有的脱离都是破坏性的。这更准确地反映了组织生活。研究局限/启示 该类型学有助于为未来的研究设计提供参考,从而进一步了解环境因素对这两个概念的影响、所涉及的多元利益以及哪些干预措施可能会在特定环境中鼓励建设性参与和脱离。实践意义 建议将员工敬业度和脱离敬业度纳入领导力和管理培训中,促进员工建设性敬业度(或允许暂时的建设性脱离敬业度,以便恢复)的做法应遵循相互性和互惠性原则。此外,还应该采取干预措施,防止出现破坏性的员工参与和脱离,尤其是在存在不利的内部和外部环境问题,可能导致脱离的情况下。这样做有助于评估员工敬业度和脱离敬业度理论,对这些理论中的规范性假设提出质疑。这种分类方法更准确地体现了这两个概念,直观地说明了在工作场所中,不仅员工敬业有时是破坏性的,而且有时脱离敬业也是建设性的。此外,它还表明,有目的的破坏性员工脱离反应可能是被动的,也可能是主动的。
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引用次数: 0
Dynamic resource management and slack resources 动态资源管理和闲置资源
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-24 DOI: 10.1108/md-01-2023-0119
María A. Agustí, Rocio Aguilar-Caro, José Luis Galán, Francisco J. Acedo

Purpose

Organisational slack has been widely considered in strategic management, but there is a gap in understanding the process of accumulation and application of slack resources. From a dynamic perspective and over an extended period of time, this paper analyses the management of slack resources and evaluates whether the different behaviours, in relation to the accumulation and consumption of slack resources, have any effect on performance.

Design/methodology/approach

The resource-based view and the dynamic extension of this theory, i.e. resource management and resource orchestration, were analysed in order to evaluate how slack resources can be managed and generate value. Assuming a configurational approach, the analysis was structured into two stages to answer the proposed hypothesis. The first stage studied whether there were different patterns of management of slack resources over time using the DistatisR package. The second stage evaluated which behaviours had the greatest impact in terms of profitability by using a dynamic panel data regression.

Findings

Three different types of slack resource management were found in companies: efficient, effective and erratic. Different types do not have the same impact on performance.

Originality/value

The dynamic management of slack resources has scarcely been considered, even during periods of crisis and economic expansion. This research advances the understanding of how firms transform slack resources into performance from a dynamic perspective.

目的组织闲置资源在战略管理中已被广泛考虑,但在了解闲置资源的积累和应用过程方面还存在差距。本文从动态的角度,在一个较长的时间段内,分析了松弛资源的管理,并评估了与松弛资源的积累和消耗有关的不同行为是否会对绩效产生影响。设计/方法/途径分析了基于资源的观点及其动态延伸理论,即资源管理和资源协调,以评估如何管理松弛资源并产生价值。分析采用配置方法,分为两个阶段,以回答提出的假设。第一阶段使用 DistatisR 软件包研究了随着时间的推移,松弛资源的管理模式是否有所不同。第二阶段使用动态面板数据回归法评估了哪些行为对盈利能力的影响最大。研究结果在公司中发现了三种不同类型的闲置资源管理:高效、有效和不稳定。原创性/价值即使在危机和经济扩张时期,也很少有人考虑过松弛资源的动态管理。本研究从动态角度推进了对企业如何将闲置资源转化为绩效的理解。
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引用次数: 0
Identifying minibonds issued level’s determinants to empower companies’ funding managerial strategies 确定迷你债券发行水平的决定因素,以增强公司的筹资管理战略
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-14 DOI: 10.1108/md-10-2023-1755
Roy Cerqueti, Catherine Deffains-Crapsky, Anna Grazia Quaranta, Saverio Storani

Purpose

This paper aims to explore the determinants of the level of minibonds issued by companies. In doing so, it discusses the importance of minibonds in providing a market-based funding source. In the empirical analysis, special attention is paid to the study of the recovery from the COVID-19 crisis.

Design/methodology/approach

The analysis is carried out through an econometric approach, on the basis of a high-quality empirical dataset related to the Italian small- and medium-sized enterprises (SMEs). The reference period covers the recent pandemic. From a theoretical point of view, a regression model is implemented, including a multicollinearity analysis and an outlier detection procedure.

Findings

The results of the study indicate that factors such as leverage, cash flow, firm collaterals and seniority can explain the amount of minibonds issued. These findings provide valuable insights into the drivers of minibond issuance and highlight the potential benefits of minibonds as a funding option for Italian SMEs.

Practical implications

Importantly, results highlight relevant managerial implications at two levels. On one side, we carry on a managerial discussion about the worthiness of accessing the minibonds market; on the other side, we give insights on the managerial implications related to the features of the companies issuing minibonds.

Originality/value

The paper investigates an innovative financial instrument that has been introduced recently and has not yet been studied in depth. To the best of our knowledge, this is the first contribution assessing the main drivers for minibonds issuance level, which is a timely and relevant managerial research topic. In addition, this study also takes into account the impact of the COVID-19 pandemic on minibond issuance, making the analysis appropriate for explaining the current economic context.

本文旨在探讨公司发行迷你债券水平的决定因素。在此过程中,本文讨论了迷你债券在提供基于市场的资金来源方面的重要性。在实证分析中,特别关注了对 COVID-19 危机后复苏情况的研究。参照期涵盖最近的大流行病。研究结果表明,杠杆率、现金流、公司抵押品和资历等因素可以解释迷你债券的发行量。这些研究结果为了解迷你债券发行的驱动因素提供了有价值的见解,并强调了迷你债券作为意大利中小型企业融资选择的潜在益处。一方面,我们对进入迷你债券市场的价值进行了管理方面的讨论;另一方面,我们对与发行迷你债券的公司特点相关的管理影响提出了见解。据我们所知,这是第一篇对迷你债券发行水平的主要驱动因素进行评估的论文,而这正是一个适时且相关的管理研究课题。此外,本研究还考虑到了 COVID-19 大流行对迷你债券发行的影响,使分析适合解释当前的经济背景。
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引用次数: 0
ESG-driven ecopreneur selection in European financial institutions: entropy and TOPSIS analysis 欧洲金融机构中由 ESG 驱动的生态企业家选择:熵和 TOPSIS 分析
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-14 DOI: 10.1108/md-12-2023-2425
Konstantina Ragazou, Christos Lemonakis, Ioannis Passas, Constantin Zopounidis, Alexandros Garefalakis

Purpose

This is the application of the Entropy and TOPSIS model to assess the eco-efficiency of European financial institutions using environmental, social, and governance (ESG) strategies. The aim is to categorize financial institutions based on key factors such as environmental training and management and to examine the alignment between ideal ESG performance and eco-efficiency.

Design/methodology/approach

The study uses environmental, social, and governance (ESG) strategies to identify and categorize eco-entrepreneurs in European financial institutions. The study utilizes data to examine the structure between environmental training, effective management practices, and the green performance of financial institutions.

Findings

The study shows that European financial institutions exhibit varying degrees of eco-efficiency as assessed using the Entropy and TOPSIS model applied to ESG strategies. Surprisingly, the study found that institutions with a high ESG performance do not always match those with the highest eco-efficiency.

Research limitations/implications

They emphasize the need for financial institutions to align their operations with sustainable practices. This research provides insights to increase eco-efficiency and improve the ESG performance of financial institutions. It also informs policy and decision-making in these institutions in relation to environmental training and management practices, contributing to the wider dialogue on sustainable finance.

Originality/value

This indicates a discrepancy between ESG ratings and actual eco-efficiency, emphasizing the need to reassess the ESG framework. The study findings are crucial for aligning financial institutions with sustainable practices and improving the effectiveness of the ESG framework, especially for institutions at the lower end of the eco-efficiency spectrum.

目的 本文应用熵和 TOPSIS 模型,评估欧洲金融机构采用环境、社会和治理 (ESG) 战略的生态效率。目的是根据环境培训和管理等关键因素对金融机构进行分类,并考察理想的环境、社会和治理(ESG)绩效与生态效率之间的一致性。设计/方法/途径本研究利用环境、社会和治理(ESG)战略对欧洲金融机构的生态企业家进行识别和分类。研究结果研究表明,欧洲金融机构在生态效率方面表现出不同程度的差异,这可以通过将 Entropy 和 TOPSIS 模型应用于 ESG 战略来进行评估。令人惊讶的是,研究发现 ESG 表现优异的机构并不总是与生态效率最高的机构相匹配。本研究为金融机构提高生态效率和改善 ESG 表现提供了见解。原创性/价值这项研究表明,环境、社会和治理评级与实际生态效益之间存在差异,强调有必要重新评估环境、社会和治理框架。研究结果对于金融机构与可持续发展实践保持一致以及提高环境、社会和治理框架的有效性至关重要,尤其是对于生态效率较低的机构而言。
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引用次数: 0
Is collaborative consumption the new gamble to speed digital knowledge up in the accommodation sector? 协作消费是加快住宿业数字知识发展的新赌注吗?
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-13 DOI: 10.1108/md-05-2023-0873
Ginevra Gravili, Alexandru Avram, Marco Benvenuto

Purpose

The present article aims to examine the development of the theoretical framework surrounding collaborative consumption (CC) standards in recent years regarding European short-stay accommodation booking platforms. The sharing economy has significantly impacted the tourist accommodation market in recent years. Starting with the use of experimental data on CCs published on Eurostat in 2019, this article analyzes the correlation between choices of CCs for short-stay accommodation, employment and the economic crisis.

Design/methodology/approach

A vector autoregressive panel approach was applied to investigate the correlation between CC short-stay accommodation choices using panel organization data from 561 EU regions between 2018 and 2021.

Findings

Analyzing the connection between the main data panel variables, a positive correlation was found, followed by an increasing trend in CC use. A self-multiplying effect is generated; that is, the more people use CC, the more electronic captures occur. Consequently, the improvement of CC use and knowledge-intensive activities in short-stay accommodation is strongly linked with employment and GDP.

Originality/value

The originality of the investigation is to examine with a cross-sectional panel data overview the reasons that can push stakeholders to adopt CC and to clearly define a new perimeter of research in terms of the endpoint of CC in short-stay accommodation. Furthermore, the study seeks to assess the end-point congruence to utilize CC as a new gamble to accelerate digital knowledge in the hospitality sector.

目的本文旨在研究近年来围绕欧洲短期住宿预订平台的协同消费(CC)标准的理论框架的发展情况。近年来,共享经济对旅游住宿市场产生了重大影响。本文从使用欧盟统计局2019年公布的关于CC的实验数据入手,分析了短租住宿选择CC、就业和经济危机之间的相关性。设计/方法/途径采用向量自回归面板方法,利用2018年至2021年欧盟561个地区的面板组织数据,研究了CC短租住宿选择之间的相关性。研究结果分析主要数据面板变量之间的联系,发现存在正相关关系,随后CC的使用呈上升趋势。这就产生了一种自乘法效应;即使用 CC 的人越多,电子捕获就越多。因此,短租住宿业使用消费电子和知识密集型活动的改善与就业和国内生产总值密切相关。 独创性/价值这项研究的独创性在于通过横截面面板数据概述来研究推动利益相关者采用消费电子的原因,并就消费电子在短租住宿业的终点明确界定新的研究范围。此外,本研究还试图评估终点一致性,以利用 CC 作为新的赌注,加速酒店业的数字知识发展。
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引用次数: 0
No more war (for talent): the impact of HR analytics on talent management activities 不再为人才而战:人力资源分析对人才管理活动的影响
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-09 DOI: 10.1108/md-07-2023-1198
Christian Di Prima, Wan Mohd Hirwani Wan Hussain, Alberto Ferraris

Purpose

Despite talent management’s (TM) importance for improving organizations' competitiveness and resilience, the pandemic highlighted the weakness of organizational-level TM strategies. Therefore, the objective of this study is to investigate the moderating impact of HR analytics on the relationship between TM and its individual outcomes (talent motivation and quality of hires) and subsequently, their impact on organizational outcomes (talent retention).

Design/methodology/approach

The structural equation modeling (SEM) technique was used to analyze 219 online questionnaires administered to HR managers from European companies.

Findings

A positive relationship exists between TM activities and talent motivation as well as the quality of hires. Furthermore, HR analytics positively moderates these relationships. Finally, talent motivation and the quality of hires are positively related to talent retention.

Research limitations/implications

This study offers several contributions to theory, as it analyzes TM from an individual perspective and provides further empirical confirmation of the potential benefits of HR analytics and additional grounding to the contingency theory.

Practical implications

Our results will allow practitioners to better orient their HR investments, with positive effects for their organizations and their employees.

Social implications

This study demonstrates that HR analytics can help organizations adopt a human-centric approach to TM, thus increasing the chances for talents to fully express their potential.

Originality/value

This study takes a step forward toward considering TM outcomes from an individual perspective, responding to new generations' need to pay more attention to their individualities. HR analytics can be a suitable tool to do so, as it can provide insights and suggestions based on the actual organizational context, making TM a more data-driven process.

目的尽管人才管理(TM)对提高组织的竞争力和应变能力非常重要,但大流行病凸显了组织层面人才管理战略的弱点。因此,本研究旨在探讨人力资源分析对人才管理及其个人成果(人才激励和招聘质量)之间关系的调节作用,以及随后对组织成果(人才保留)的影响。研究结果人才管理活动与人才激励和招聘质量之间存在正相关关系。此外,人力资源分析对这些关系起到了积极的调节作用。最后,人才激励和招聘质量与留住人才呈正相关。研究局限/启示本研究从个人角度分析了人才管理,进一步从经验上证实了人力资源分析的潜在益处,并为权变理论提供了更多依据,因此对理论做出了多项贡献。社会意义本研究表明,人力资源分析可以帮助组织采用以人为本的方法进行人才管理,从而增加人才充分发挥自身潜力的机会。人力资源分析可以成为实现这一目标的合适工具,因为它可以根据组织的实际情况提供见解和建议,使人才管理成为一个更加数据化的过程。
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引用次数: 0
Artificial intelligence in talent acquisition: a multiple case study on multi-national corporations 人工智能在人才招聘中的应用:跨国公司多案例研究
IF 4.6 3区 管理学 Q2 BUSINESS Pub Date : 2024-05-07 DOI: 10.1108/md-07-2023-1194
Julia Stefanie Roppelt, Nina Sophie Greimel, Dominik K. Kanbach, Stephan Stubner, Thomas K. Maran

Purpose

The aim of this paper is to explore how multi-national corporations (MNCs) can effectively adopt artificial intelligence (AI) into their talent acquisition (TA) practices. While the potential of AI to address emerging challenges, such as talent shortages and applicant surges in specific regions, has been anecdotally highlighted, there is limited empirical evidence regarding its effective deployment and adoption in TA. As a result, this paper endeavors to develop a theoretical model that delineates the motives, barriers, procedural steps and critical factors that can aid in the effective adoption of AI in TA within MNCs.

Design/methodology/approach

Given the scant empirical literature on our research objective, we utilized a qualitative methodology, encompassing a multiple-case study (consisting of 19 cases across seven industries) and a grounded theory approach.

Findings

Our proposed framework, termed the Framework on Effective Adoption of AI in TA, contextualizes the motives, barriers, procedural steps and critical success factors essential for the effective adoption of AI in TA.

Research limitations/ implications

This paper contributes to literature on effective adoption of AI in TA and adoption theory.

Practical implications

Additionally, it provides guidance to TA managers seeking effective AI implementation and adoption strategies, especially in the face of emerging challenges.

Originality/value

To the best of the authors' knowledge, this study is unparalleled, being both grounded in theory and based on an expansive dataset that spans firms from various regions and industries. The research delves deeply into corporations' underlying motives and processes concerning the effective adoption of AI in TA.

本文旨在探讨跨国公司(MNCs)如何在其人才招聘(TA)实践中有效采用人工智能(AI)。虽然人工智能在应对特定地区人才短缺和求职者激增等新出现的挑战方面的潜力已得到传闻强调,但有关其在人才招聘中的有效部署和采用的实证证据却很有限。因此,本文试图建立一个理论模型,描述跨国公司在 TA 中有效采用人工智能的动机、障碍、程序步骤和关键因素。设计/方法/途径鉴于有关我们研究目标的实证文献很少,我们采用了定性方法,包括多案例研究(由七个行业的 19 个案例组成)和基础理论方法。研究结果我们提出的框架被称为 "在技术援助中有效采用人工智能的框架",它将在技术援助中有效采用人工智能所必需的动机、障碍、程序步骤和关键成功因素具体化。研究局限/意义本文为有关在技术援助中有效采用人工智能的文献和采用理论做出了贡献。实践意义此外,本文还为寻求有效实施和采用人工智能战略的技术援助管理人员提供了指导,尤其是在面对新出现的挑战时。本研究深入探讨了企业在 TA 中有效采用人工智能的潜在动机和过程。
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Management Decision
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