Pub Date : 2011-06-07DOI: 10.1108/03090591111138017
M. Iqbal, Rashidur Khan
Purpose – This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents).Design/methodology/approach – To conduct the literature review on uses of TNA, the authors used the systematic search comprising four stages: selection of appropriate search terms such as training, needs assessment, needs analysis, training needs assessment, and training needs analysis; carrying out search in established databases such as EBSCOhost, Emerald, JSTOR, SpringerLink, and Wiley‐Blackwell; initial sample filtering (relevance‐based); and further sample filtering (access‐based). Based on this review, a conceptual framework for examining the forward and backward linkages between TNA and nine human resource management and development areas is proposed for further examination.Findings – This paper highlights training plans, goal setting, employ...
{"title":"The Growing Concept and Uses of Training Needs Assessment: A Review with Proposed Model","authors":"M. Iqbal, Rashidur Khan","doi":"10.1108/03090591111138017","DOIUrl":"https://doi.org/10.1108/03090591111138017","url":null,"abstract":"Purpose – This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents).Design/methodology/approach – To conduct the literature review on uses of TNA, the authors used the systematic search comprising four stages: selection of appropriate search terms such as training, needs assessment, needs analysis, training needs assessment, and training needs analysis; carrying out search in established databases such as EBSCOhost, Emerald, JSTOR, SpringerLink, and Wiley‐Blackwell; initial sample filtering (relevance‐based); and further sample filtering (access‐based). Based on this review, a conceptual framework for examining the forward and backward linkages between TNA and nine human resource management and development areas is proposed for further examination.Findings – This paper highlights training plans, goal setting, employ...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"165 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121608210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-06-07DOI: 10.1108/03090591111138035
Moira Bailey
Purpose – The aim of this paper is to explore the role of relevant policies in the professional development of HR practitioners in the UK.Design/methodology/approach – A review of literature was carried out on the subject of the role of relevant policies in the professional development of HR practitioners in the UK. In doing so, the issues of profession and professionalism in the context of the HR occupation were explored.Findings – The paper highlights the importance of HRD in the improvement of HR practitioners’ practice, and as a result, enhancing the status of the occupation.Research limitations/implications – A number of areas which are potentially worthy of further empirical investigation have been identified as a result of the review in this paper.Practical implications – The paper highlights the importance of policy and changing working environments on professional practice. It illustrates the importance of HRD on improving that practice and suggests the use of informal learning mechanisms as a co...
{"title":"Policy, professionalism, professionality and the development of HR practitioners in the UK","authors":"Moira Bailey","doi":"10.1108/03090591111138035","DOIUrl":"https://doi.org/10.1108/03090591111138035","url":null,"abstract":"Purpose – The aim of this paper is to explore the role of relevant policies in the professional development of HR practitioners in the UK.Design/methodology/approach – A review of literature was carried out on the subject of the role of relevant policies in the professional development of HR practitioners in the UK. In doing so, the issues of profession and professionalism in the context of the HR occupation were explored.Findings – The paper highlights the importance of HRD in the improvement of HR practitioners’ practice, and as a result, enhancing the status of the occupation.Research limitations/implications – A number of areas which are potentially worthy of further empirical investigation have been identified as a result of the review in this paper.Practical implications – The paper highlights the importance of policy and changing working environments on professional practice. It illustrates the importance of HRD on improving that practice and suggests the use of informal learning mechanisms as a co...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114428021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-06-07DOI: 10.1108/03090591111138026
Hayfaa A. Tlaiss, Saleema Kauser
Purpose – Frequently used in fostering the career progression of individuals this paper aims to explore the concept of wasta and its significance in the career advancement of individuals in the Middle Eastern region. The paper also seeks to compare wasta with networking and mentoring.Design/methodology/approach – The argument is based on relevant literature, the authors' own knowledge through conducting research in the Arab world, informal interviews and survey data conducted across the Middle Eastern Region.Findings – The research clearly shows that on balance wasta remains traditional in its influence in the career advancement of individuals and business life and social life and is unlikely to diminish in the near future, despite the perception that it is an unfair practice. Wasta also displays similarities and differences with networking and mentoring.Research implications/limitations – Fundamental knowledge on wasta is limited precluding reliable conclusions on how wasta compares with networking and m...
{"title":"The importance of wasta in the career success of Middle Eastern managers","authors":"Hayfaa A. Tlaiss, Saleema Kauser","doi":"10.1108/03090591111138026","DOIUrl":"https://doi.org/10.1108/03090591111138026","url":null,"abstract":"Purpose – Frequently used in fostering the career progression of individuals this paper aims to explore the concept of wasta and its significance in the career advancement of individuals in the Middle Eastern region. The paper also seeks to compare wasta with networking and mentoring.Design/methodology/approach – The argument is based on relevant literature, the authors' own knowledge through conducting research in the Arab world, informal interviews and survey data conducted across the Middle Eastern Region.Findings – The research clearly shows that on balance wasta remains traditional in its influence in the career advancement of individuals and business life and social life and is unlikely to diminish in the near future, despite the perception that it is an unfair practice. Wasta also displays similarities and differences with networking and mentoring.Research implications/limitations – Fundamental knowledge on wasta is limited precluding reliable conclusions on how wasta compares with networking and m...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"275 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115944850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-06-07DOI: 10.1108/03090591111138044
L. Quintino, I. Fernandes, R. Miranda
Purpose – The aim of this paper is to propose a model for international harmonization of the training and qualification of human resources for industrial professions. The outcome is a system based on training guidelines and a quality assurance methodology that is now in use in 42 countries around the world.Design/methodology/approach – The paper describes the motivations that led to the development of the International System for the Training and Qualification of Welding Personnel. The structure of this system and the documents on which it is based are outlined.Findings – The approach used has gained wide international acceptance. The progress achieved is analysed in the final part of the paper. More than 150,000 qualifications have so far been awarded around the world.Practical implications – The need for a harmonized International System for the Training and Qualification of Welding Personnel has been recognized by industry and the authorities. The reference to this system in international standards and...
{"title":"International harmonization of training and qualification in the manufacturing industry","authors":"L. Quintino, I. Fernandes, R. Miranda","doi":"10.1108/03090591111138044","DOIUrl":"https://doi.org/10.1108/03090591111138044","url":null,"abstract":"Purpose – The aim of this paper is to propose a model for international harmonization of the training and qualification of human resources for industrial professions. The outcome is a system based on training guidelines and a quality assurance methodology that is now in use in 42 countries around the world.Design/methodology/approach – The paper describes the motivations that led to the development of the International System for the Training and Qualification of Welding Personnel. The structure of this system and the documents on which it is based are outlined.Findings – The approach used has gained wide international acceptance. The progress achieved is analysed in the final part of the paper. More than 150,000 qualifications have so far been awarded around the world.Practical implications – The need for a harmonized International System for the Training and Qualification of Welding Personnel has been recognized by industry and the authorities. The reference to this system in international standards and...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115168510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-06-01DOI: 10.1108/03090591111150103
J. Lappia
Purpose – The purpose of the study is to produce design guidelines based on insights from both practice and theory that will enable teachers and educational developers to execute the design, implementation and evaluation of their work‐related learning arrangements with stakeholders involved.Design/methodology/approach – The first study reported in this paper can be characterised as an exploratory design study. The second and third study can be described as design‐oriented research.Findings – The case studies showed that to realize work related learning arrangements mutual understanding between stakeholders is needed to decide what has to be learned by the students and to create learning situations that have a high similarity with real working situations.Research limitations/implications – The ultimate evaluation question whether students indeed show high levels of learning outcomes on the levels of the framework when they followed work‐related learning arrangements that are arranged according to the desig...
{"title":"Towards design guidelines for work related learning arrangements","authors":"J. Lappia","doi":"10.1108/03090591111150103","DOIUrl":"https://doi.org/10.1108/03090591111150103","url":null,"abstract":"Purpose – The purpose of the study is to produce design guidelines based on insights from both practice and theory that will enable teachers and educational developers to execute the design, implementation and evaluation of their work‐related learning arrangements with stakeholders involved.Design/methodology/approach – The first study reported in this paper can be characterised as an exploratory design study. The second and third study can be described as design‐oriented research.Findings – The case studies showed that to realize work related learning arrangements mutual understanding between stakeholders is needed to decide what has to be learned by the students and to create learning situations that have a high similarity with real working situations.Research limitations/implications – The ultimate evaluation question whether students indeed show high levels of learning outcomes on the levels of the framework when they followed work‐related learning arrangements that are arranged according to the desig...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127872549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-05-10DOI: 10.1108/03090591111128306
M. Shuck, T. Rocco, Carlos Albornoz
Purpose – The purpose of this paper is to examine an employee's unique experience of being engaged in their work.Design/methodology/approach – Following Yin's case study design method, researchers collected documents, conducted semi‐structured interviews and recorded observations at a large multinational service corporation ranked as one of the best places to work. Post data collection, content analysis is used to interpret engagement efforts and experiences. Work by Kahn and Maslow are integrated as conceptual frameworks.Findings – Post analysis, three themes emerged: relationship development and attachment to co‐workers, workplace climate and opportunities for learning. Findings highlighted the development of relationships in the workplace, the importance of an employee's direct manager and their role in shaping organizational culture and the critical role of learning in an engaged employee's interpretation of their work. Scaffolding and discussion of an emergent model is provided.Research limitations/i...
{"title":"Exploring Employee Engagement from the Employee Perspective: Implications for HRD.","authors":"M. Shuck, T. Rocco, Carlos Albornoz","doi":"10.1108/03090591111128306","DOIUrl":"https://doi.org/10.1108/03090591111128306","url":null,"abstract":"Purpose – The purpose of this paper is to examine an employee's unique experience of being engaged in their work.Design/methodology/approach – Following Yin's case study design method, researchers collected documents, conducted semi‐structured interviews and recorded observations at a large multinational service corporation ranked as one of the best places to work. Post data collection, content analysis is used to interpret engagement efforts and experiences. Work by Kahn and Maslow are integrated as conceptual frameworks.Findings – Post analysis, three themes emerged: relationship development and attachment to co‐workers, workplace climate and opportunities for learning. Findings highlighted the development of relationships in the workplace, the importance of an employee's direct manager and their role in shaping organizational culture and the critical role of learning in an engaged employee's interpretation of their work. Scaffolding and discussion of an emergent model is provided.Research limitations/i...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130082167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-05-10DOI: 10.1108/03090591111128342
M. Guerci, Marco Vinante
Purpose – In recent years, the literature on program evaluation has examined multi‐stakeholder evaluation, but training evaluation models and practices have not generally taken this problem into account. The aim of this paper is to fill this gap.Design/methodology/approach – This study identifies intersections between methodologies and approaches of participatory evaluation, and techniques and evaluation tools typically used for training. The study focuses on understanding the evaluation needs of the stakeholder groups typically involved in training programs. A training program financed by the European Social Fund in Italy is studied, using both qualitative and quantitative methodologies (in‐depth interviews and survey research).Findings – The findings are as follows: first, identification of evaluation dimensions not taken into account in the return on investment training evaluation model of training evaluation, but which are important for satisfying stakeholders' evaluation needs; second, identification...
{"title":"Training Evaluation: An Analysis of the Stakeholders' Evaluation Needs.","authors":"M. Guerci, Marco Vinante","doi":"10.1108/03090591111128342","DOIUrl":"https://doi.org/10.1108/03090591111128342","url":null,"abstract":"Purpose – In recent years, the literature on program evaluation has examined multi‐stakeholder evaluation, but training evaluation models and practices have not generally taken this problem into account. The aim of this paper is to fill this gap.Design/methodology/approach – This study identifies intersections between methodologies and approaches of participatory evaluation, and techniques and evaluation tools typically used for training. The study focuses on understanding the evaluation needs of the stakeholder groups typically involved in training programs. A training program financed by the European Social Fund in Italy is studied, using both qualitative and quantitative methodologies (in‐depth interviews and survey research).Findings – The findings are as follows: first, identification of evaluation dimensions not taken into account in the return on investment training evaluation model of training evaluation, but which are important for satisfying stakeholders' evaluation needs; second, identification...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126480891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-05-10DOI: 10.1108/03090591111128324
D. Higgins, Chris Elliott
Purpose – The paper aims to explore the changing influences and relevance of passive and experiential methods of learning within what can be described as a new era of entrepreneurial education. What still largely remains unaddressed in the literature is how are entrepreneur's best educated and developed in a manner which can have a direct impact on their personal and business development.Design/methodology/approach – The paper suggests that learning is action oriented, and that entrepreneurs are not merely “doers”; they are “practitioners”. An integral part of being a “practitioner” is the use of practice to help move the firm beyond the “adaptive” learning which takes place in naturally occurring non‐contrived learning occasions. The paper is theoretical in its intent and adopts a social constructionist view of knowledge and learning. The research approach is informed by practitioner‐based practice and research, education and participation as a process of social learning.Findings – The development of exp...
{"title":"Learning to make sense: what works in entrepreneurial education?","authors":"D. Higgins, Chris Elliott","doi":"10.1108/03090591111128324","DOIUrl":"https://doi.org/10.1108/03090591111128324","url":null,"abstract":"Purpose – The paper aims to explore the changing influences and relevance of passive and experiential methods of learning within what can be described as a new era of entrepreneurial education. What still largely remains unaddressed in the literature is how are entrepreneur's best educated and developed in a manner which can have a direct impact on their personal and business development.Design/methodology/approach – The paper suggests that learning is action oriented, and that entrepreneurs are not merely “doers”; they are “practitioners”. An integral part of being a “practitioner” is the use of practice to help move the firm beyond the “adaptive” learning which takes place in naturally occurring non‐contrived learning occasions. The paper is theoretical in its intent and adopts a social constructionist view of knowledge and learning. The research approach is informed by practitioner‐based practice and research, education and participation as a process of social learning.Findings – The development of exp...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127749170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-05-10DOI: 10.1108/03090591111128333
Paul Lyons
Purpose – This paper aims to complement an earlier article (2010) in Journal of European Industrial Training in which the description and theory bases of scenistic methods were presented. This paper also offers a description of scenistic methods and information on theory bases. However, the main thrust of this paper is to describe, give suggested uses for, and then to examine the empirical research already conducted on three scenistic methods: skill charting, case‐based modeling and performance templates. The thrust of the research review is to examine the efficacy of each of the three methods.Design/methodology/approach – Following the descriptive information regarding scenistic methods in‐general, each of the three specific methods (see above) are explained in detail as they might be used in training practice. Then, for each method, samples of the extant empirical research attendant to the method is examined.Findings – With regard to the empirical research presented in the paper it is found that in most...
目的-本文旨在补充《欧洲工业培训杂志》(Journal of European Industrial Training)上较早的一篇文章(2010年)，其中介绍了科学方法的描述和理论基础。本文还介绍了科学研究的方法和理论基础。然而，本文的主要目的是描述，给出建议的用途，然后检查已经在三种科学方法上进行的实证研究:技能图表，基于案例的建模和绩效模板。这篇研究综述的主旨是检验这三种方法中的每一种的功效。设计/方法论/方法-在概述了科学方法的描述性信息之后，对三种具体方法(见上文)中的每一种都进行了详细解释，因为它们可能会在培训实践中使用。然后，对于每种方法，现有的实证研究的样本伴随着该方法进行了检查。研究结果——根据论文中提出的实证研究，我们发现在大多数……
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Pub Date : 2011-04-05DOI: 10.1108/03090591111120421
K. Trehan, C. Rigg
Purpose – This paper aims to advance theoretical understanding of the concept of “critical human resource development”.Design/methodology/approach – This is a conceptual paper.Findings – Foregrounding questions of power, emotions and political dynamics within the analysis of organisational learning and development activity, critical approaches in HRD pay particular attention to the importance of context, interests and patterns of inter‐relationships amongst organisation stakeholders. It is notable that much of the work in this area operates on a theoretical plane, and is often light on practical guidance or recognition of the distinctive contexts of HRD practice, compared to other areas of critical learning.Research limitations/implications – Empirical investigations that have systematically applied critical approaches to HRD are in short supply, and their potential to enrich HRD practice has rarely been explored. This paper contributes to addressing these gaps.Originality/value – Firstly, it elucidates t...
{"title":"Theorising Critical HRD: A Paradox of Intricacy and Discrepancy.","authors":"K. Trehan, C. Rigg","doi":"10.1108/03090591111120421","DOIUrl":"https://doi.org/10.1108/03090591111120421","url":null,"abstract":"Purpose – This paper aims to advance theoretical understanding of the concept of “critical human resource development”.Design/methodology/approach – This is a conceptual paper.Findings – Foregrounding questions of power, emotions and political dynamics within the analysis of organisational learning and development activity, critical approaches in HRD pay particular attention to the importance of context, interests and patterns of inter‐relationships amongst organisation stakeholders. It is notable that much of the work in this area operates on a theoretical plane, and is often light on practical guidance or recognition of the distinctive contexts of HRD practice, compared to other areas of critical learning.Research limitations/implications – Empirical investigations that have systematically applied critical approaches to HRD are in short supply, and their potential to enrich HRD practice has rarely been explored. This paper contributes to addressing these gaps.Originality/value – Firstly, it elucidates t...","PeriodicalId":181682,"journal":{"name":"Journal of European Industrial Training","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127172922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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