Pub Date : 2020-07-31DOI: 10.5860/lrts.64n3.120-130
Michael A. Arthur, M. Jackson
The University of Alabama Libraries began the process of workflow analysis over a decade ago. Primarily focused on the traditional technical services areas, this process has been iterative and has evolved from looking for efficiencies to a broader change in the culture and an acceptance of an ongoing process of improvement. This article distills lessons learned from workflow analysis in the areas of acquisitions, electronic resources, and cataloging/metadata but also examines how these changes impacted the broader library and philosophies of collection development and management.
{"title":"Redesigning Technical Services for the 21st Century: A Case Study from the University of Alabama Libraries","authors":"Michael A. Arthur, M. Jackson","doi":"10.5860/lrts.64n3.120-130","DOIUrl":"https://doi.org/10.5860/lrts.64n3.120-130","url":null,"abstract":"The University of Alabama Libraries began the process of workflow analysis over a decade ago. Primarily focused on the traditional technical services areas, this process has been iterative and has evolved from looking for efficiencies to a broader change in the culture and an acceptance of an ongoing process of improvement. This article distills lessons learned from workflow analysis in the areas of acquisitions, electronic resources, and cataloging/metadata but also examines how these changes impacted the broader library and philosophies of collection development and management.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"64 1","pages":"120-130"},"PeriodicalIF":0.5,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45578995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-31DOI: 10.5860/lrts.64n3.139-140
Kristy White
One of the many challenges librarians face is reviewing and negotiating licensing agreements. Halaychik and Reagan discuss these challenges in Library Licensing: A Manual for Busy Librarians. The scope of this book is much broader than the title seems to indicate, covering not only license-related topics regarding electronic resources in its six chapters, but also information on contract management software, Integrated Library Systems (ILS) and maintenance, and services agreements. For this reason, the book can feel unfocused at times. Chapter 1 briefly introduces basic information about contracts, while chapters 2 through 6 give a broad overview of the mechanics of a contract (including common clauses within contracts) and information concerning organizing, managing, and administering contracts, with examples of checklists and contracts in chapter 5 and subsequent appendixes.
{"title":"Book Review: Library Licensing: A Manual for Busy Librarians","authors":"Kristy White","doi":"10.5860/lrts.64n3.139-140","DOIUrl":"https://doi.org/10.5860/lrts.64n3.139-140","url":null,"abstract":"One of the many challenges librarians face is reviewing and negotiating licensing agreements. Halaychik and Reagan discuss these challenges in Library Licensing: A Manual for Busy Librarians. The scope of this book is much broader than the title seems to indicate, covering not only license-related topics regarding electronic resources in its six chapters, but also information on contract management software, Integrated Library Systems (ILS) and maintenance, and services agreements. For this reason, the book can feel unfocused at times. Chapter 1 briefly introduces basic information about contracts, while chapters 2 through 6 give a broad overview of the mechanics of a contract (including common clauses within contracts) and information concerning organizing, managing, and administering contracts, with examples of checklists and contracts in chapter 5 and subsequent appendixes.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"1 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41568930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I have two important pieces of news to share. The first is that my term as the Library Resources and Technical Services (LRTS) Editor ends next year. I will chair my last LRTS Editorial Board meeting at the American Library Association Annual Conference in Chicago in June 2021. A search committee will be formed and will look for the next LRTS Editor. My term officially ends in December 2021 so that there will be overlap between the new editor and me. This will enable a smooth transition between editors, and I will mentor the new editor. If you are interested in serving as the LRTS Editor, please apply. Or if you know someone who is interested, nominate that person (I was nominated). It is a rewarding experience and I have worked with many amazing people during my years as the LRTS Editor. I am grateful to have been given the opportunity. I am considering my next steps after my term has concluded.
{"title":"Editorial","authors":"M. B. Weber","doi":"10.5860/lrts.64n2.42","DOIUrl":"https://doi.org/10.5860/lrts.64n2.42","url":null,"abstract":"I have two important pieces of news to share. The first is that my term as the Library Resources and Technical Services (LRTS) Editor ends next year. I will chair my last LRTS Editorial Board meeting at the American Library Association Annual Conference in Chicago in June 2021. A search committee will be formed and will look for the next LRTS Editor. My term officially ends in December 2021 so that there will be overlap between the new editor and me. This will enable a smooth transition between editors, and I will mentor the new editor. If you are interested in serving as the LRTS Editor, please apply. Or if you know someone who is interested, nominate that person (I was nominated). It is a rewarding experience and I have worked with many amazing people during my years as the LRTS Editor. I am grateful to have been given the opportunity. I am considering my next steps after my term has concluded.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":" ","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49556226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study provides analysis of a large online survey that was distributed to the cataloging community in 2018. The survey aimed to answer a number of important research questions to gain a general sense of the current state of Library of Congress Genre/Form Terms (LCGFT) usage. Findings include an overall broad acceptance of LCGFT, suggesting that the LCGFT project has been successfully embraced as a new controlled vocabulary; however, the adoption of the vocabulary remains uneven, especially between different types of institutions and different areas of the LCGFT vocabulary. Additionally, training points to a much-needed area for improvement as the survey found that the vast majority of non-users of LCGFT had never received vocabulary training. Survey results also suggest that retrospective LCGFT application, particularly using automated means, presents forthcoming challenges for librarians and library IT staff. Despite these limitations and challenges, survey results make it clear that LCGFT has become a widely accepted part of the bibliographic universe that helps to make genre and form information explicitly accessible to library users.
{"title":"Genre/Form Access in Library Catalogs: A Survey on the Current State of LCGFT Usage","authors":"Colin Bitter, Yuji Tosaka","doi":"10.5860/lrts.64n2.44","DOIUrl":"https://doi.org/10.5860/lrts.64n2.44","url":null,"abstract":"This study provides analysis of a large online survey that was distributed to the cataloging community in 2018. The survey aimed to answer a number of important research questions to gain a general sense of the current state of Library of Congress Genre/Form Terms (LCGFT) usage. Findings include an overall broad acceptance of LCGFT, suggesting that the LCGFT project has been successfully embraced as a new controlled vocabulary; however, the adoption of the vocabulary remains uneven, especially between different types of institutions and different areas of the LCGFT vocabulary. Additionally, training points to a much-needed area for improvement as the survey found that the vast majority of non-users of LCGFT had never received vocabulary training. Survey results also suggest that retrospective LCGFT application, particularly using automated means, presents forthcoming challenges for librarians and library IT staff. Despite these limitations and challenges, survey results make it clear that LCGFT has become a widely accepted part of the bibliographic universe that helps to make genre and form information explicitly accessible to library users.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":" ","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48602132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
After migrating to Ex Libris’s Alma and Primo for its integrated library system (ILS) and discovery layer, library staff at Simon Fraser University (SFU) maintained duplicate database information in a locally developed electronic resources management (ERM) system known as the CUFTS ERM for fifteen months. The CUFTS ERM provided the data for the library’s public-facing database list known as the CUFTS resource database (CRDB). A database search function had been on Ex Libris’s Primo roadmap for product development and was announced six months after the library went live with Alma and Primo. However, the new Primo database search function lacked the ability to replace the CRDB. Members of the library’s ILS Steering Committee who managed Alma and Primo were concerned about significant negative impacts on end-users if the library adopted the Primo database search function to replace the CRDB. The steering committee formed a task group to investigate options for creating a database list from Alma records to reduce duplication of staff time and effort, and systems resources, and to replicate the main functions of the existing CRDB for end-user discovery and access.
{"title":"Database Discovery: From a Migration Project to a Content Strategy","authors":"Sandra Wong","doi":"10.5860/lrts.64n2.72","DOIUrl":"https://doi.org/10.5860/lrts.64n2.72","url":null,"abstract":"After migrating to Ex Libris’s Alma and Primo for its integrated library system (ILS) and discovery layer, library staff at Simon Fraser University (SFU) maintained duplicate database information in a locally developed electronic resources management (ERM) system known as the CUFTS ERM for fifteen months. The CUFTS ERM provided the data for the library’s public-facing database list known as the CUFTS resource database (CRDB). A database search function had been on Ex Libris’s Primo roadmap for product development and was announced six months after the library went live with Alma and Primo. However, the new Primo database search function lacked the ability to replace the CRDB. Members of the library’s ILS Steering Committee who managed Alma and Primo were concerned about significant negative impacts on end-users if the library adopted the Primo database search function to replace the CRDB. The steering committee formed a task group to investigate options for creating a database list from Alma records to reduce duplication of staff time and effort, and systems resources, and to replicate the main functions of the existing CRDB for end-user discovery and access.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":" ","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42966915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Banerjee has had a long-time goal to make technological concepts and skills accessible and comprehensive to a non-technical audience. This recent publication is no different. It expands on the author’s purpose to have people adopt technological tools for everyday library projects. It does this by introducing the analogy of a technology cookbook. Practically speaking, this book highlights several recipes using their computers’ native tools to solve ordinary problems when managing library data.
{"title":"Book Review: The Data Wrangler’s Handbook: Simple Tools for Powerful Results","authors":"Jennifer Eustis","doi":"10.5860/lrts.64n2.99","DOIUrl":"https://doi.org/10.5860/lrts.64n2.99","url":null,"abstract":"Banerjee has had a long-time goal to make technological concepts and skills accessible and comprehensive to a non-technical audience. This recent publication is no different. It expands on the author’s purpose to have people adopt technological tools for everyday library projects. It does this by introducing the analogy of a technology cookbook. Practically speaking, this book highlights several recipes using their computers’ native tools to solve ordinary problems when managing library data.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"64 1","pages":"99-101"},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44227818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper takes a technical services perspective on user experience (UX) research into student searching behaviors. In this observational study, students were free to search as they normally would while conducting research for an upcoming essay or assignment. Researchers took careful note of the search process, including how searches were composed and which metadata fields students looked at in their results lists. The findings of the study, and how local technical services staff responded to them, are discussed in this paper. The project was a useful way to prioritize the work of technical services based on insights from user searching behavior and to help ensure library resources are discoverable in the most effective manner.
{"title":"Making a Case for User Experience Research to Drive Technical Services Priorities","authors":"Emma Cross, Shelley Gullikson","doi":"10.5860/lrts.64n2.89","DOIUrl":"https://doi.org/10.5860/lrts.64n2.89","url":null,"abstract":"This paper takes a technical services perspective on user experience (UX) research into student searching behaviors. In this observational study, students were free to search as they normally would while conducting research for an upcoming essay or assignment. Researchers took careful note of the search process, including how searches were composed and which metadata fields students looked at in their results lists. The findings of the study, and how local technical services staff responded to them, are discussed in this paper. The project was a useful way to prioritize the work of technical services based on insights from user searching behavior and to help ensure library resources are discoverable in the most effective manner.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"64 1","pages":"89-98"},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47758918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With the introduction of FRBR (Functional Requirements of a Bibliographic Record) in 1998, IFLA (the International Federation of Library Associations and Institutes) introduced a new conceptual entity relationship model. FRBR was soon followed by FRAD (Functional Requirements of Authority Data) and FRSAD (Functional Requirements of Subject Authority Data). With LRM (IFLA Library Reference Model) and two descriptive standards, the RDA Toolkit and BIBFRAME to follow, it helps catalogers to have a greater understanding of the entity relationship models they use for bibliographic description. The authors compare the models and descriptive standards. Differences among the entities, their definitions, and properties are examined and analyzed.
{"title":"Comparison of Key Entities Within Bibliographic Conceptual Models and Implementations: Definitions, Evolution, and Relationships","authors":"Michele Seikel, Tom Steele","doi":"10.5860/lrts.64n2.62","DOIUrl":"https://doi.org/10.5860/lrts.64n2.62","url":null,"abstract":"With the introduction of FRBR (Functional Requirements of a Bibliographic Record) in 1998, IFLA (the International Federation of Library Associations and Institutes) introduced a new conceptual entity relationship model. FRBR was soon followed by FRAD (Functional Requirements of Authority Data) and FRSAD (Functional Requirements of Subject Authority Data). With LRM (IFLA Library Reference Model) and two descriptive standards, the RDA Toolkit and BIBFRAME to follow, it helps catalogers to have a greater understanding of the entity relationship models they use for bibliographic description. The authors compare the models and descriptive standards. Differences among the entities, their definitions, and properties are examined and analyzed.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":" ","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43030954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
User tagging services are under-used in cultural heritage institutions despite existing for over a decade. This study considers seven years of user tags from university and public institutions by comparing service usage between institution types and qualitatively analyzing a selection of tags from the University of Illinois at Urbana-Champaign. Researchers found that, overall, few users are tagging items in the online catalogs, but tags being created are largely descriptive in nature, indicating the potential to improve discoverability for under-described materials. With improved education on their use and purpose, tagging and annotation services can become invaluable resources for cultural heritage institutions.
{"title":"User Tagging Behaviors in an OPAC: An Analysis of Seven Years of I-Share User Tags","authors":"B. Michael, Myung-Ja K. Han","doi":"10.5860/lrts.64n1.4","DOIUrl":"https://doi.org/10.5860/lrts.64n1.4","url":null,"abstract":"User tagging services are under-used in cultural heritage institutions despite existing for over a decade. This study considers seven years of user tags from university and public institutions by comparing service usage between institution types and qualitatively analyzing a selection of tags from the University of Illinois at Urbana-Champaign. Researchers found that, overall, few users are tagging items in the online catalogs, but tags being created are largely descriptive in nature, indicating the potential to improve discoverability for under-described materials. With improved education on their use and purpose, tagging and annotation services can become invaluable resources for cultural heritage institutions.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"13 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70985378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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