Pub Date : 2007-10-02DOI: 10.1504/IJIOME.2007.015283
M. Thite, D. Kerr, K. Sandhu
This paper identifies and explores the issues, challenges and strategies in the design, development and administration of a suitable Human Resource Information System (HRIS) curriculum. Many academics have limited experience in teaching cross-disciplinary subjects and are further constrained by the cost and technical difficulties in deploying relevant software packages for hands-on experience by students. Another challenge is the variation in students' abilities when undertaking such a course with classes typically having a mix of information systems and human resource students. The paper uses a case study approach to analyse key issues and explore possible strategies for improvement.
{"title":"Problems and prospects in teaching multi- disciplinary courses: a case study of human resource information systems","authors":"M. Thite, D. Kerr, K. Sandhu","doi":"10.1504/IJIOME.2007.015283","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.015283","url":null,"abstract":"This paper identifies and explores the issues, challenges and strategies in the design, development and administration of a suitable Human Resource Information System (HRIS) curriculum. Many academics have limited experience in teaching cross-disciplinary subjects and are further constrained by the cost and technical difficulties in deploying relevant software packages for hands-on experience by students. Another challenge is the variation in students' abilities when undertaking such a course with classes typically having a mix of information systems and human resource students. The paper uses a case study approach to analyse key issues and explore possible strategies for improvement.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132198216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014024
V. Kannan, J. Atwater, Alan A. Stephens
Competition and the time pressure to respond are adding to the challenges faced by business leaders. Managers are increasingly faced with decision-making scenarios characterised by significant dynamic complexity. While Systems Thinking (ST) tools exist to help prepare managers deal with dynamic complexity, it is not clear whether managers are in fact aware of or incorporating ST in making complex decisions. Results of a survey of faculty at the leading graduate schools of management in the USA suggest that opportunities exist to expand the awareness of ST both among faculty and the managers they are preparing. Moreover, they demonstrate a need to distinguish thinking about systems from thinking systemically.
{"title":"Managing Dynamic Complexity: Opportunities for Systems Thinking in Graduate Management Education","authors":"V. Kannan, J. Atwater, Alan A. Stephens","doi":"10.1504/IJIOME.2007.014024","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014024","url":null,"abstract":"Competition and the time pressure to respond are adding to the challenges faced by business leaders. Managers are increasingly faced with decision-making scenarios characterised by significant dynamic complexity. While Systems Thinking (ST) tools exist to help prepare managers deal with dynamic complexity, it is not clear whether managers are in fact aware of or incorporating ST in making complex decisions. Results of a survey of faculty at the leading graduate schools of management in the USA suggest that opportunities exist to expand the awareness of ST both among faculty and the managers they are preparing. Moreover, they demonstrate a need to distinguish thinking about systems from thinking systemically.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125583453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014027
Stephen C. Shih, Chia-An Chao
The primary objective of this paper is to present an innovative enterprise systems education curriculum model for Information Systems (IS) and Production/Operations Management (POM) students. To lay the groundwork, this paper first identifies four important trends in enterprise systems design, along with the associated educational challenges facing the current education programmes of IS and POM. Responding to these educational challenges, an interdisciplinary curriculum model called the "Interdisciplinary Extended Lean Enterprise Systems" (IELES) model is developed. Incorporating several critical enterprise management principles (e.g. lean thinking), the IELES model provides a viable framework for designing cross-disciplinary enterprise systems courses and laboratory projects. The IELES curriculum model will have a significant impact on the educational advancement for both IS and POM students. Ultimately, the proposed IELES curriculum model will create a new class of graduates, referred to as IELES Professionals, who are trained to thrive in lean-driven horizontal corporations.
{"title":"An interdisciplinary curriculum model for extended lean enterprise systems education: addressing the changing workplace and labour market","authors":"Stephen C. Shih, Chia-An Chao","doi":"10.1504/IJIOME.2007.014027","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014027","url":null,"abstract":"The primary objective of this paper is to present an innovative enterprise systems education curriculum model for Information Systems (IS) and Production/Operations Management (POM) students. To lay the groundwork, this paper first identifies four important trends in enterprise systems design, along with the associated educational challenges facing the current education programmes of IS and POM. Responding to these educational challenges, an interdisciplinary curriculum model called the \"Interdisciplinary Extended Lean Enterprise Systems\" (IELES) model is developed. Incorporating several critical enterprise management principles (e.g. lean thinking), the IELES model provides a viable framework for designing cross-disciplinary enterprise systems courses and laboratory projects. The IELES curriculum model will have a significant impact on the educational advancement for both IS and POM students. Ultimately, the proposed IELES curriculum model will create a new class of graduates, referred to as IELES Professionals, who are trained to thrive in lean-driven horizontal corporations.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"162 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124540116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014025
E. Adamides
The paper initially discusses the necessity of experiential learning as a constituent part of the course structure and instructional method of operations strategy. Then, it presents a Problem-Based Learning (PBL) process, implemented in three instructor-facilitated computer laboratory sessions, which complements lectures in a graduate-level Operations Strategy course. The process adopts a constructivist perspective and relies on the use of a system dynamics computer-based learning environment, called SYDOS (System Dynamics-based Operations Strategy), which is employed to facilitate both conceptual and procedural learning. The learning exercises carried out with the help of SYDOS form a strategy formulation process that integrates and operationalises, in a dynamic way, the individual concepts taught in the lectures and, at the same time, cultivates the skills required to understand and practice the related social and knowledge processes.
{"title":"Using a computer-based learning environment to enhance experiential learning of operations strategy","authors":"E. Adamides","doi":"10.1504/IJIOME.2007.014025","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014025","url":null,"abstract":"The paper initially discusses the necessity of experiential learning as a constituent part of the course structure and instructional method of operations strategy. Then, it presents a Problem-Based Learning (PBL) process, implemented in three instructor-facilitated computer laboratory sessions, which complements lectures in a graduate-level Operations Strategy course. The process adopts a constructivist perspective and relies on the use of a system dynamics computer-based learning environment, called SYDOS (System Dynamics-based Operations Strategy), which is employed to facilitate both conceptual and procedural learning. The learning exercises carried out with the help of SYDOS form a strategy formulation process that integrates and operationalises, in a dynamic way, the individual concepts taught in the lectures and, at the same time, cultivates the skills required to understand and practice the related social and knowledge processes.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115657468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014026
A. Nair, C. Sankar, Nadja Bliedung, P. K. Raju
Yuquiyu Motors (YM) sold the Y08 engine, a popular premium, 11 hp cool-bore engine, successfully for over 25 years; however, the company planned to retire this model in 2002 to ensure compliance to the emission standards set by Environmental Protection Agency (EPA) and California Air Resource Board (CARB) and to manage the changing market requirements. In 1993, YM planned to introduce a new engine, the Y11, a 13 hp cool-bore (aluminium) engine to be released by 1998, so that the Y08 engine could be phased out by 2002. The Y11 engine was designed and developed between 1993 and 1998. However, the Y11 engine failed the emission tests in 1998. Keisha Lewis was hired as a new product manager to resolve this problem. There are two specific educational objectives of using this case study in a classroom. First, students get an opportunity to analyse managerial decisions that consider both engineering and business aspects associated with product development. Second, the case provides an example of the use of the 'house of quality' framework. This framework enhances the understanding of tradeoffs and synergies that exist among various technical and market requirements while developing a new product.
{"title":"New product development at Yuquiyu Motors: design and development of Y11 engine","authors":"A. Nair, C. Sankar, Nadja Bliedung, P. K. Raju","doi":"10.1504/IJIOME.2007.014026","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014026","url":null,"abstract":"Yuquiyu Motors (YM) sold the Y08 engine, a popular premium, 11 hp cool-bore engine, successfully for over 25 years; however, the company planned to retire this model in 2002 to ensure compliance to the emission standards set by Environmental Protection Agency (EPA) and California Air Resource Board (CARB) and to manage the changing market requirements. In 1993, YM planned to introduce a new engine, the Y11, a 13 hp cool-bore (aluminium) engine to be released by 1998, so that the Y08 engine could be phased out by 2002. The Y11 engine was designed and developed between 1993 and 1998. However, the Y11 engine failed the emission tests in 1998. Keisha Lewis was hired as a new product manager to resolve this problem. There are two specific educational objectives of using this case study in a classroom. First, students get an opportunity to analyse managerial decisions that consider both engineering and business aspects associated with product development. Second, the case provides an example of the use of the 'house of quality' framework. This framework enhances the understanding of tradeoffs and synergies that exist among various technical and market requirements while developing a new product.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121436790","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014028
Shifeng Liu, Mincong Tang
This paper addresses the development trends of the demand on E-Commerce (EC) talents in China; as well it introduces the general teaching styles of EC education with three cases. By proposing a set of approaches for evaluating the students' performance on EC teaching and learning, this paper elaborates a scheme of a web-based EC teaching and learning system; in addition, a formal evaluation of these approaches has been carried out and indicated that this set of approaches and the system are very helpful for the students. Therefore, the authors propose that this evaluation approaches based learning system is an ideal pedagogical tool for the teaching of EC.
{"title":"An effective tool for e-commerce teaching and learning","authors":"Shifeng Liu, Mincong Tang","doi":"10.1504/IJIOME.2007.014028","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014028","url":null,"abstract":"This paper addresses the development trends of the demand on E-Commerce (EC) talents in China; as well it introduces the general teaching styles of EC education with three cases. By proposing a set of approaches for evaluating the students' performance on EC teaching and learning, this paper elaborates a scheme of a web-based EC teaching and learning system; in addition, a formal evaluation of these approaches has been carried out and indicated that this set of approaches and the system are very helpful for the students. Therefore, the authors propose that this evaluation approaches based learning system is an ideal pedagogical tool for the teaching of EC.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126493268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2007-06-12DOI: 10.1504/IJIOME.2007.014023
Joshua Ignatius, Thurasamy Ramayah
The move towards a virtual learning domain provided the contention to pursue the subject from the standpoint of the user's disposition towards the technology. Specifically, business students from a public institution of higher learning were the subjects in the assessment of the ease of use and usefulness of course website as a supplementary tool for face-to-face learning. A meticulous multi-stage-multi-criteria model development approach was employed prior to accepting a best-fit model. Perceived usefulness rather than ease of use of the course website was more important in explaining the actual usage among business students. The results exemplify that the scenario where content rather than pro forma is appreciated in the development of course website. This research also compared two estimation methods, i.e. Generalised Least Squares Estimation (GLE) and Maximum Likelihood Estimation (MLE) in terms of the various fit statistics.
{"title":"A SEM investigation of e-learning: an illustrated perspective of a course website acceptance model among business students","authors":"Joshua Ignatius, Thurasamy Ramayah","doi":"10.1504/IJIOME.2007.014023","DOIUrl":"https://doi.org/10.1504/IJIOME.2007.014023","url":null,"abstract":"The move towards a virtual learning domain provided the contention to pursue the subject from the standpoint of the user's disposition towards the technology. Specifically, business students from a public institution of higher learning were the subjects in the assessment of the ease of use and usefulness of course website as a supplementary tool for face-to-face learning. A meticulous multi-stage-multi-criteria model development approach was employed prior to accepting a best-fit model. Perceived usefulness rather than ease of use of the course website was more important in explaining the actual usage among business students. The results exemplify that the scenario where content rather than pro forma is appreciated in the development of course website. This research also compared two estimation methods, i.e. Generalised Least Squares Estimation (GLE) and Maximum Likelihood Estimation (MLE) in terms of the various fit statistics.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134298439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-07-26DOI: 10.1504/IJIOME.2006.010492
Chan Wai Nelson, A. Tsang
This paper proposes the framework of a Virtual Book (V-Book) model for learning computer programming. The framework attempts to provide a dynamic and versatile environment for individual learning as well as for peer learning through the internet. There are three important entities in the V-Book model, namely the content component, the assessment component and the communication component. The content component will be implemented in the form of a computer assisted learning media. The assessment component will be implemented in the form of multiple-choices assessment and computer program assessment. Both of these assessments are online so that the learner will receive real time feedback. The communication component provides a platform which will be implemented in the form of a number of communication channels. These channels can be a chat room, demo room, whiteboard and/or a forum. A prototype of the V-Book has been developed for the purpose of studying the feasibility and operations of the V-Book model.
{"title":"A V-Book framework of learning programming","authors":"Chan Wai Nelson, A. Tsang","doi":"10.1504/IJIOME.2006.010492","DOIUrl":"https://doi.org/10.1504/IJIOME.2006.010492","url":null,"abstract":"This paper proposes the framework of a Virtual Book (V-Book) model for learning computer programming. The framework attempts to provide a dynamic and versatile environment for individual learning as well as for peer learning through the internet. There are three important entities in the V-Book model, namely the content component, the assessment component and the communication component. The content component will be implemented in the form of a computer assisted learning media. The assessment component will be implemented in the form of multiple-choices assessment and computer program assessment. Both of these assessments are online so that the learner will receive real time feedback. The communication component provides a platform which will be implemented in the form of a number of communication channels. These channels can be a chat room, demo room, whiteboard and/or a forum. A prototype of the V-Book has been developed for the purpose of studying the feasibility and operations of the V-Book model.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123238012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-07-26DOI: 10.1504/IJIOME.2006.010496
A. Gunasekaran, E. Ngai
Web-Based Learning (WBL) and training have become popular among academic institutions and companies. It has led to a widespread debate over whether technology-based learning alone will be a sufficient approach in the future or whether technology will simply complement traditional methods of learning. This debate has led to several studies on the application and effectiveness of WBL and its pros and cons with regard to effectiveness in teaching and learning. An empirical analysis was conducted with the help of data collected using a standard questionnaire from students in Hong Kong universities. The objective of this research was to investigate the extent to which WBL is popular and effective in Hong Kong. The results of the literature survey and empirical analysis helped to identify the barriers to and critical success factors in the successful application of WBL, and to develop a generic framework for WBL that could be useful in other environments. A summary of findings and conclusions are presented.
{"title":"Web-based learning: an empirical analysis","authors":"A. Gunasekaran, E. Ngai","doi":"10.1504/IJIOME.2006.010496","DOIUrl":"https://doi.org/10.1504/IJIOME.2006.010496","url":null,"abstract":"Web-Based Learning (WBL) and training have become popular among academic institutions and companies. It has led to a widespread debate over whether technology-based learning alone will be a sufficient approach in the future or whether technology will simply complement traditional methods of learning. This debate has led to several studies on the application and effectiveness of WBL and its pros and cons with regard to effectiveness in teaching and learning. An empirical analysis was conducted with the help of data collected using a standard questionnaire from students in Hong Kong universities. The objective of this research was to investigate the extent to which WBL is popular and effective in Hong Kong. The results of the literature survey and empirical analysis helped to identify the barriers to and critical success factors in the successful application of WBL, and to develop a generic framework for WBL that could be useful in other environments. A summary of findings and conclusions are presented.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"9 11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116868605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-07-26DOI: 10.1504/IJIOME.2006.010494
Wenqing Peng, Yu-Cheng Luo
The autonomy, cooperativity, intelligence and mobility of mobile agents make them overcome the weakness of the traditional distributed computation mode of C/S and B/S, and bring new innovative solutions to the collaborative teaching, collaborative learning and collaborative management in virtual universities. However, nowadays most of the research in mobile agent technology in terms of the Virtual University is mostly focused on a certain application for some particular users. As a result, these researches do not provide an effective control mechanism for the universal management of multiapplication agents that work for the multiusers with multicharacters. This has prevented the implementation and promulgation of agent technology in virtual universities. As far as such insufficiency is concerned, this paper demonstrates its own solution. In this paper, a Virtual University-Oriented cooperative Mobile Agent Middleware (VUMAM) and a Virtual University framework based on VUMAM are designed. In addition, the paper discusses the assignment of agent characters and function, agent naming, the control mechanism of cooperative agents and the extendability of VUMAM.
{"title":"Virtual university-oriented cooperative mobile agent middleware","authors":"Wenqing Peng, Yu-Cheng Luo","doi":"10.1504/IJIOME.2006.010494","DOIUrl":"https://doi.org/10.1504/IJIOME.2006.010494","url":null,"abstract":"The autonomy, cooperativity, intelligence and mobility of mobile agents make them overcome the weakness of the traditional distributed computation mode of C/S and B/S, and bring new innovative solutions to the collaborative teaching, collaborative learning and collaborative management in virtual universities. However, nowadays most of the research in mobile agent technology in terms of the Virtual University is mostly focused on a certain application for some particular users. As a result, these researches do not provide an effective control mechanism for the universal management of multiapplication agents that work for the multiusers with multicharacters. This has prevented the implementation and promulgation of agent technology in virtual universities. As far as such insufficiency is concerned, this paper demonstrates its own solution. In this paper, a Virtual University-Oriented cooperative Mobile Agent Middleware (VUMAM) and a Virtual University framework based on VUMAM are designed. In addition, the paper discusses the assignment of agent characters and function, agent naming, the control mechanism of cooperative agents and the extendability of VUMAM.","PeriodicalId":193538,"journal":{"name":"International Journal of Information and Operations Management Education","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128583924","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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