Artificial intelligence (AI) has many uses in domains like automotive and finance or business divisions like human resource management (HRM). This study presents a survey that was conducted among a German national sample (n = 79) of HRM personnel from small- and medium-sized enterprises regarding the expected impact of AI on their own and other companies. Indications for unrealistic optimism, i.e., assuming negative impacts are more likely for others than oneself, were identified. AI will play an increasingly important role, with cost reductions and efficiency gains serving as the highest motives and a lack of AI specialists representing the highest inhibitor. Participants assume that AI will reduce the number of employees in other companies, while it let the one in their own grow. They expect AI to take over more tasks in other companies and believe AI will more impact other companies' HRM, especially in administrative processing. Future research should include (repeated) investigations into other business divisions.
{"title":"Unrealistic Optimism Regarding Artificial Intelligence Opportunities in Human Resource Management","authors":"Patrick Weber","doi":"10.4018/ijkm.317217","DOIUrl":"https://doi.org/10.4018/ijkm.317217","url":null,"abstract":"Artificial intelligence (AI) has many uses in domains like automotive and finance or business divisions like human resource management (HRM). This study presents a survey that was conducted among a German national sample (n = 79) of HRM personnel from small- and medium-sized enterprises regarding the expected impact of AI on their own and other companies. Indications for unrealistic optimism, i.e., assuming negative impacts are more likely for others than oneself, were identified. AI will play an increasingly important role, with cost reductions and efficiency gains serving as the highest motives and a lack of AI specialists representing the highest inhibitor. Participants assume that AI will reduce the number of employees in other companies, while it let the one in their own grow. They expect AI to take over more tasks in other companies and believe AI will more impact other companies' HRM, especially in administrative processing. Future research should include (repeated) investigations into other business divisions.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116407230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
From the perspective of network embedding, this paper deeply analyzes the relationship between corporate absorptive capacity, environmental turbulence, and corporate innovation performance. Based on network embedding theory, knowledge management theory, and research data on advanced manufacturing enterprises in the middle reaches of the Yangtze River in China, this paper uses structural equation modeling for empirical analysis. (1) Environmental turbulence affects firms' innovation performance. When the external environment is highly turbulent, consumer demand can force companies to embed in external network organizations to obtain more heterogeneous resources, reduce the innovation cycle, and improve corporate innovation performance. (2) Network embedding can improve the enterprises' innovation performance through knowledge and value chains. (3) Enterprises' absorptive capacity plays an important role in improving innovation performance. Research shows that an enterprise with a stronger absorptive capacity is more able to improve its innovation performance.
{"title":"Impact of Inbound Open Innovation on Chinese Advanced Manufacturing Enterprise Performance","authors":"Depeng Li, Renyong Hou","doi":"10.4018/ijkm.317224","DOIUrl":"https://doi.org/10.4018/ijkm.317224","url":null,"abstract":"From the perspective of network embedding, this paper deeply analyzes the relationship between corporate absorptive capacity, environmental turbulence, and corporate innovation performance. Based on network embedding theory, knowledge management theory, and research data on advanced manufacturing enterprises in the middle reaches of the Yangtze River in China, this paper uses structural equation modeling for empirical analysis. (1) Environmental turbulence affects firms' innovation performance. When the external environment is highly turbulent, consumer demand can force companies to embed in external network organizations to obtain more heterogeneous resources, reduce the innovation cycle, and improve corporate innovation performance. (2) Network embedding can improve the enterprises' innovation performance through knowledge and value chains. (3) Enterprises' absorptive capacity plays an important role in improving innovation performance. Research shows that an enterprise with a stronger absorptive capacity is more able to improve its innovation performance.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125936423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the effects of the alliance network structural properties on corporate social responsibility (CSR) knowledge transfer in the interfirm network context. Alliances and partnerships allow firms to access valuable CSR knowledge. While most research investigating knowledge transfer focuses on the dyadic level, the current research investigates CSR knowledge transfer within the interfirm network context. By integrating data from multiple datasets, this study investigates how a firm centrality and brokerage in its interfirm network influence its acquisition of CSR knowledge. The findings of 298 firms show that firm betweenness centrality and network brokerage enhance CSR knowledge transfer from its alliance partners. To the contrary, the greater the number of alliance partners (i.e., degree centrality), the weaker is the firm's ability to acquire CSR knowledge.
{"title":"Corporate Social Responsibility Knowledge Transfer in Interfirm Networks","authors":"Abdullah Almashayekhi","doi":"10.4018/ijkm.317101","DOIUrl":"https://doi.org/10.4018/ijkm.317101","url":null,"abstract":"This study investigates the effects of the alliance network structural properties on corporate social responsibility (CSR) knowledge transfer in the interfirm network context. Alliances and partnerships allow firms to access valuable CSR knowledge. While most research investigating knowledge transfer focuses on the dyadic level, the current research investigates CSR knowledge transfer within the interfirm network context. By integrating data from multiple datasets, this study investigates how a firm centrality and brokerage in its interfirm network influence its acquisition of CSR knowledge. The findings of 298 firms show that firm betweenness centrality and network brokerage enhance CSR knowledge transfer from its alliance partners. To the contrary, the greater the number of alliance partners (i.e., degree centrality), the weaker is the firm's ability to acquire CSR knowledge.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132641492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Knowledge Management Systems (KMS) are adopted with the aim of facilitating knowledge flow within the organization. However, it is seen that member participation on these platforms is limited. The objective of this work is to identify aspects that influence intention to seek knowledge on KMS. Antecedents to knowledge seeking behaviour were identified through a morphological review of literature. A conceptual model was proposed based on the Decomposed Theory of Planned Behaviour. Structural Equation Modelling was used to assess the adequacy of the model. Results show that seeking happens when the individual has an intrinsic motivation to learn and when the quality of knowledge available on KMS is perceived as having high content value. Interestingly, we find that top management has no bearing on one’s intention to seek. Findings reveal that HR activities need to identify people management practices, such as hiring people with a curious disposition and promoting seeking as a positive behaviour. KM practices need to focus on stimulating curiosity and learning amongst members.
{"title":"Revisiting Knowledge Management System Use: Unravelling Interventions that Nurture Knowledge Seeking","authors":"Suchitra Veeravalli, V. Vijayalakshmi","doi":"10.4018/ijkm.291707","DOIUrl":"https://doi.org/10.4018/ijkm.291707","url":null,"abstract":"Knowledge Management Systems (KMS) are adopted with the aim of facilitating knowledge flow within the organization. However, it is seen that member participation on these platforms is limited. The objective of this work is to identify aspects that influence intention to seek knowledge on KMS. Antecedents to knowledge seeking behaviour were identified through a morphological review of literature. A conceptual model was proposed based on the Decomposed Theory of Planned Behaviour. Structural Equation Modelling was used to assess the adequacy of the model. Results show that seeking happens when the individual has an intrinsic motivation to learn and when the quality of knowledge available on KMS is perceived as having high content value. Interestingly, we find that top management has no bearing on one’s intention to seek. Findings reveal that HR activities need to identify people management practices, such as hiring people with a curious disposition and promoting seeking as a positive behaviour. KM practices need to focus on stimulating curiosity and learning amongst members.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117178876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Building on the elaboration likelihood model (ELM) and absorptive capacity, this study develops a four-dimensional model of idea adoption in Virtual Crowdsourcing Communities (VCCs) and examines the influence of different persuasion cues on idea adoption. The research model was tested using hierarchical logistic regression based on a dataset from the Tableau community. The results show that both community recognition of users and community recognition of ideas are positively related to idea adoption. Proactive user engagement has a significant positive impact on idea adoption, while reactive user engagement has no significant impact. Idea content quality, represented by idea length and supporting arguments, has an inverted U-shaped relationship with idea adoption. Community absorptive capacity positively moderates the curvilinear relationship between idea content quality and idea adoption. These results contribute to a better elucidation of the persuasion mechanisms underlying idea adoption in VCCs, and thus provide important implications for open innovation research and practice.
{"title":"The Relationship Between Persuasion Cues and Idea Adoption in Virtual Crowdsourcing Communities: Evidence From a Business Analytics Community","authors":"M. Daradkeh","doi":"10.4018/ijkm.291708","DOIUrl":"https://doi.org/10.4018/ijkm.291708","url":null,"abstract":"Building on the elaboration likelihood model (ELM) and absorptive capacity, this study develops a four-dimensional model of idea adoption in Virtual Crowdsourcing Communities (VCCs) and examines the influence of different persuasion cues on idea adoption. The research model was tested using hierarchical logistic regression based on a dataset from the Tableau community. The results show that both community recognition of users and community recognition of ideas are positively related to idea adoption. Proactive user engagement has a significant positive impact on idea adoption, while reactive user engagement has no significant impact. Idea content quality, represented by idea length and supporting arguments, has an inverted U-shaped relationship with idea adoption. Community absorptive capacity positively moderates the curvilinear relationship between idea content quality and idea adoption. These results contribute to a better elucidation of the persuasion mechanisms underlying idea adoption in VCCs, and thus provide important implications for open innovation research and practice.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129327942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In an increasingly knowledge-based global economy, social capital and knowledge sharing, particularly amongst small business, have become critical sources of competitive advantage, but how can such knowledge sharing be enabled? The objective of this research was to explore the effect of knowledge sharing enablers on knowledge sharing in female small business networks. This research addresses the call for research into the antecedents of social capital. Specifically, Trust, Social Identity, Social Media Usage and Shared Goals were included in the conceptual model for the study. Together these social capital enablers were found to be significant predictors of knowledge sharing behaviour although unique contributions varied. The research contributes to the growing body of literature on the dimensions of social capital and how they affect knowledge management, and is of use to practitioners involved in supporting female entrepreneurial networks.
{"title":"Knowledge Sharing Enablers in Small Business Networks","authors":"P. Hall, D. Ellis, B. McArthur","doi":"10.4018/ijkm.291705","DOIUrl":"https://doi.org/10.4018/ijkm.291705","url":null,"abstract":"In an increasingly knowledge-based global economy, social capital and knowledge sharing, particularly amongst small business, have become critical sources of competitive advantage, but how can such knowledge sharing be enabled? The objective of this research was to explore the effect of knowledge sharing enablers on knowledge sharing in female small business networks. This research addresses the call for research into the antecedents of social capital. Specifically, Trust, Social Identity, Social Media Usage and Shared Goals were included in the conceptual model for the study. Together these social capital enablers were found to be significant predictors of knowledge sharing behaviour although unique contributions varied. The research contributes to the growing body of literature on the dimensions of social capital and how they affect knowledge management, and is of use to practitioners involved in supporting female entrepreneurial networks.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131593755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper explores the dynamics of justification in the wake of a rumor outbreak on social media. Specifically, it examines the extent to which the five types of justification—descriptive argumentation, presumptive argumentation, evidentialism, truth skepticism, and epistemological skepticism—manifested in different voices including pro-rumor, anti-rumor and doubts before and after fact-checking. Content analysis was employed on 1,911 tweets related to a rumor outbreak. Non-parametric cross-tabulation was used to uncover nuances in information sharing before and after fact-checking. Augmenting the literature which suggests the online community’s susceptibility to hoaxes, the paper offers a silver lining: Users are responsible enough to correct rumors during the later phase of a rumor lifecycle. This sense of public-spiritedness can be harnessed by knowledge management practitioners and public relations professionals for crowdsourced rumor refutation.
{"title":"Exploring the Dynamics of Justification in the Wake of a Rumor Outbreak on Social Media","authors":"Anjan Pal, A. Chua, Snehasish Banerjee","doi":"10.4018/ijkm.291100","DOIUrl":"https://doi.org/10.4018/ijkm.291100","url":null,"abstract":"This paper explores the dynamics of justification in the wake of a rumor outbreak on social media. Specifically, it examines the extent to which the five types of justification—descriptive argumentation, presumptive argumentation, evidentialism, truth skepticism, and epistemological skepticism—manifested in different voices including pro-rumor, anti-rumor and doubts before and after fact-checking. Content analysis was employed on 1,911 tweets related to a rumor outbreak. Non-parametric cross-tabulation was used to uncover nuances in information sharing before and after fact-checking. Augmenting the literature which suggests the online community’s susceptibility to hoaxes, the paper offers a silver lining: Users are responsible enough to correct rumors during the later phase of a rumor lifecycle. This sense of public-spiritedness can be harnessed by knowledge management practitioners and public relations professionals for crowdsourced rumor refutation.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125200604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Communities of practice foster sharing of knowledge in the organisations. For the creation of such an organisational-level practice community, a motivating environment for the development of such practice communities should be created by the support perspective among co-workers, supervisors, and the organisation. The present study examines the relationship between Co-Worker Support and Communities of Practice with mediating role of Personal Interaction. The data was collected from 178 respondents representing the manufacturing and service sector Indian Organisations with various demographic characteristics. In accordance with the hypotheses developed, the findings supported the hypotheses. The structural equation modelling showed the path from co-worker support to communities of practice is mediated by Personal Interaction with highly significant results. The theoretical and managerial implications concerning the importance of support, most importantly co-worker support, are mentioned in the study. Future scope of research is suggested based on the current findings of this study.
{"title":"Co-Worker Support and Communities of Practice: Mediating Role of Employee Personal Interaction","authors":"Anjali Dutta, S. Rangnekar","doi":"10.4018/ijkm.297607","DOIUrl":"https://doi.org/10.4018/ijkm.297607","url":null,"abstract":"Communities of practice foster sharing of knowledge in the organisations. For the creation of such an organisational-level practice community, a motivating environment for the development of such practice communities should be created by the support perspective among co-workers, supervisors, and the organisation. The present study examines the relationship between Co-Worker Support and Communities of Practice with mediating role of Personal Interaction. The data was collected from 178 respondents representing the manufacturing and service sector Indian Organisations with various demographic characteristics. In accordance with the hypotheses developed, the findings supported the hypotheses. The structural equation modelling showed the path from co-worker support to communities of practice is mediated by Personal Interaction with highly significant results. The theoretical and managerial implications concerning the importance of support, most importantly co-worker support, are mentioned in the study. Future scope of research is suggested based on the current findings of this study.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115678601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Voluntary engagement (VE) creates a sense of coordination and harmonization to share knowledge. The eminence of knowledge sharing (KS) for supply chain (SC) innovation is undeniable to initiate development in products, services, and operations. However, KS process is undergoing challenges in sustaining KS engagement by SC partners. Hence, recent researchers call for the need to address this gap in the literature to assess VE barriers. This paper studies the causal relationship of VE barriers on two MNCs, i.e., Toyota and Suzuki, via the fuzzy DEMATEL approach. The case examination findings indicate culture's alignment as the prime cause of VE and leadership commitment has stronger interdependence. The core problems which need elimination are fear of losing the job, prominence and opportunistic behavior. The study concludes that companies need to instigate the natural attributes of employees’ VE by setting-up earnest guidelines to practice free information and knowledge flow.
{"title":"Examining Voluntary Engagement Barriers in Knowledge Sharing Practices for Supply Chain Innovation","authors":"Muhammad Fahad Anwar, W. Wong, M. Tseng","doi":"10.4018/ijkm.291099","DOIUrl":"https://doi.org/10.4018/ijkm.291099","url":null,"abstract":"Voluntary engagement (VE) creates a sense of coordination and harmonization to share knowledge. The eminence of knowledge sharing (KS) for supply chain (SC) innovation is undeniable to initiate development in products, services, and operations. However, KS process is undergoing challenges in sustaining KS engagement by SC partners. Hence, recent researchers call for the need to address this gap in the literature to assess VE barriers. This paper studies the causal relationship of VE barriers on two MNCs, i.e., Toyota and Suzuki, via the fuzzy DEMATEL approach. The case examination findings indicate culture's alignment as the prime cause of VE and leadership commitment has stronger interdependence. The core problems which need elimination are fear of losing the job, prominence and opportunistic behavior. The study concludes that companies need to instigate the natural attributes of employees’ VE by setting-up earnest guidelines to practice free information and knowledge flow.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129020267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There has been observed low practice of conscious knowledge management among Nigerian law firms and there is no evidence on how knowledge transfer and use predict their performance. Hence, this study examined knowledge transfer and use as predictors of Nigerian law firm performance. The study adopts descriptive survey research design and web-based questionnaire as instrument for data collection. There was total response of 205 from the survey. It was found that Nigerian lawyers transfer knowledge through platforms such as meetings, training, workshops/seminars and collaboration. Results show that Nigerian lawyers use knowledge to improve innovative thinking, enhance performance, maximize financial performance and improve client’s satisfaction. Results show that there is statistically significant relationship between knowledge transfer and law firm’s performance. Results show that knowledge transfer and use will significantly predict law firm’s performance. This study provides fresh insights that knowledge transfer and use are veritable mechanisms to improve law firms’ performance.
{"title":"Knowledge Transfer and Use as Predictors of Law Firm Performance: Nigerian Lawyer's Perspectives","authors":"I. Adeyemi, Waliyah Omotayo Uzamot, F. Temim","doi":"10.4018/ijkm.291097","DOIUrl":"https://doi.org/10.4018/ijkm.291097","url":null,"abstract":"There has been observed low practice of conscious knowledge management among Nigerian law firms and there is no evidence on how knowledge transfer and use predict their performance. Hence, this study examined knowledge transfer and use as predictors of Nigerian law firm performance. The study adopts descriptive survey research design and web-based questionnaire as instrument for data collection. There was total response of 205 from the survey. It was found that Nigerian lawyers transfer knowledge through platforms such as meetings, training, workshops/seminars and collaboration. Results show that Nigerian lawyers use knowledge to improve innovative thinking, enhance performance, maximize financial performance and improve client’s satisfaction. Results show that there is statistically significant relationship between knowledge transfer and law firm’s performance. Results show that knowledge transfer and use will significantly predict law firm’s performance. This study provides fresh insights that knowledge transfer and use are veritable mechanisms to improve law firms’ performance.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116910487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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