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Knowledge Hiding in a Buyer-Supplier Relationship: Present and Future Scope 买方-供应商关系中的知识隐藏:现在和未来的范围
Pub Date : 2020-04-01 DOI: 10.4018/ijkm.2020040102
A. Butt, Syed Hamad Hassan Shah, S. Noor, Muhammad Ali
Knowledge management has been the subject of much research in buyer-supplier relationship literature. Many of these studies outline the benefits attributed to buying and supplying firms as a result of knowledge sharing between its managers. However, it is important to note managers across firms can also deliberately hide knowledge from each other during their business interaction. This study fills this important gap. The analysis of this study is based on a pilot study comprising six semi-structured interviews with the managers of buying and supplying firms. The findings suggest that managers of buying and supplying firms experience five different types of antecedents during their business interaction. This paper provides theoretical contribution to supply chain knowledge management literature by proposing five antecedents of knowledge hiding in a buyer-supplier relationship. The findings of this study also have practical implications. Specifically, firms can use initial findings from this study to understand what compels their management to engage in knowledge hiding.
知识管理一直是买方-供应商关系文献中大量研究的主题。这些研究中有许多概述了采购和供应公司的收益,这是其管理者之间知识共享的结果。然而,重要的是要注意,跨公司的管理人员也可以在他们的业务互动中故意对彼此隐藏知识。这项研究填补了这一重要空白。本研究的分析是基于一项试点研究,包括对采购和供应公司经理的六次半结构化访谈。研究结果表明,采购和供应企业的管理者在他们的业务互动中经历了五种不同类型的前因。本文提出了采购-供应商关系中知识隐藏的五种前因,为供应链知识管理文献提供了理论贡献。本研究的发现也具有实际意义。具体来说,企业可以利用这项研究的初步发现来理解是什么迫使他们的管理层从事知识隐藏。
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引用次数: 14
Organizational Culture, Social Capital, and Knowledge Management: An Integrated Model 组织文化、社会资本与知识管理:一个整合模型
Pub Date : 2020-04-01 DOI: 10.4018/ijkm.2020040104
Leila Afshari, Ali Hadian Nasab, G. Dickson
This study examined the mediating role of social capital on the relationship between organizational culture and knowledge management. Data were obtained from bank employees in Iran. After a screening process, the data from a sample of 127 employees was used to test the mediation model using structural equation modeling (SEM). The results indicated that organizational culture had a significant positive effect on knowledge management and social capital. Furthermore, social capital had a significant positive effect on knowledge management confirming the mediating role of social capital. The current research contributes to the knowledge management literature by exploring a plausible explanation for the strong relationships between organizational culture and knowledge management. This study encourages practitioners to develop social capital and mutual trust among employees to promote effective knowledge management practices.
本研究考察了社会资本在组织文化与知识管理关系中的中介作用。数据来自伊朗的银行员工。在筛选过程中,采用结构方程模型(SEM)对127名员工的样本数据进行检验。结果表明,组织文化对知识管理和社会资本具有显著的正向影响。此外,社会资本对知识管理有显著的正向影响,证实了社会资本的中介作用。本研究通过探索组织文化与知识管理之间的紧密关系的合理解释,为知识管理文献做出了贡献。本研究鼓励从业者发展社会资本和员工之间的相互信任,以促进有效的知识管理实践。
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引用次数: 14
Personal or Scenarios Factors?: Research on Knowledge Accumulation of Novice Engineers 个人因素还是情景因素?:新手工程师知识积累研究
Pub Date : 2020-04-01 DOI: 10.4018/ijkm.2020040105
Huan Xu, Shuqiang Cheng, Lijun Liu
This paper describes how to accumulate knowledge during solving complex engineering problems for novice engineers. The purpose of this study is to find important factors that have significant influence on knowledge accumulation (KA) behavior of novice engineers in solving complex problems. This study uses data from a sample of 185 novice engineers in Chinese manufacturing firms and employs structural equation modelling approach to test the proposed hypotheses. The findings of this study indicate that knowledge accumulation rely more on the features of problem solver and context factors. Contrary to expectation, complex problem characteristics do not make a significant and direct contribution to motivate knowledge accumulation. These variables collectively would help to explain the novice engineers' knowledge accumulation in solving complex engineering problems. Implications, limitations, and future scope of the study have also been discussed.
本文介绍了新手如何在解决复杂工程问题的过程中积累知识。本研究旨在找出影响新手工程师解决复杂问题知识积累行为的重要因素。本研究以中国制造企业185名新入职工程师为样本,采用结构方程建模方法对提出的假设进行检验。本研究发现,知识积累更多地依赖于问题解决者的特征和情境因素。与预期相反,复杂问题的特征对激发知识积累并没有显著和直接的贡献。这些变量共同有助于解释新手工程师在解决复杂工程问题时的知识积累。本文还讨论了本研究的意义、局限性和未来的研究范围。
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引用次数: 0
Using Artificial Neural Networks (ANNs) to Improve Agricultural Knowledge Management System (KMS) 利用人工神经网络改进农业知识管理系统
Pub Date : 2020-04-01 DOI: 10.4018/ijkm.2020040106
M. Chanda, Neelotpaul Banerjee, Gautam Bandyopadhyay
Agriculture is an important sector of the Indian economy. In the present paper an attempt has been made to theoretically explore the development of an agricultural knowledge management system (KMS) in respect of various micro irrigation techniques for agriculture, as well as relevant crop-/region-specific agricultural practices in different regions of the country, as the same has been observed to be very much necessary for the overall benefits of wider cross section of farmers, agricultural scientists, economists, and other stakeholders in the domain. It is further observed that artificial neural networks (ANNs), which are a part of soft computing techniques, can be used as a KMS tool for effective management of various sub sectors of agriculture. In this context, it has been shown that use of ANNs as a KMS tool can improve the effectiveness of applications of the above mentioned agricultural KMS by accurately forecasting the year-wise estimated yield of food grains of India with the help of past data of various relevant parameters.
农业是印度经济的一个重要部门。本文试图从理论上探讨农业知识管理系统(KMS)在各种农业微灌技术方面的发展,以及该国不同地区的相关作物/区域特定农业实践,因为观察到这对于更广泛的农民,农业科学家,经济学家和该领域的其他利益相关者的总体利益是非常必要的。进一步观察到,人工神经网络(ann)作为软计算技术的一部分,可以用作有效管理农业各子部门的KMS工具。在此背景下,已有研究表明,利用人工神经网络作为KMS工具,可以借助各种相关参数的过去数据准确预测印度粮食谷物的年度估计产量,从而提高上述农业KMS应用的有效性。
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引用次数: 1
Expert Group Knowledge Triggers: When Knowledge Surfaces 专家组知识触发:当知识浮出水面
Pub Date : 2020-04-01 DOI: 10.4018/IJKM.2020040101
Hanna Dreyer, G. Bown, M. Wynn
Specialised knowledge is a key component of success in an organisational context that resides in the expertise of the organisation's personnel. To explore this situation, an ethnographic case study was chosen in which data was collected from a software development project. Extempore verbal exchanges occur through the interplay of project team members in weekly meetings, as the software was tested, analyzed, and altered in accordance with the customer's needs. Utilizing tacit knowledge from the project members as well as the group, new tacit knowledge surfaces and spirals, which allows it to build over time. Five extempore triggers surfaced during the research generated through explicit stimuli, allowing project members to share and create new knowledge. Through the use of ideas developed by Husserl and Heidegger, this study has cast some light on verbal exchanges that, through their interjection, allow significant learning to take place. The theoretical development places these learning triggers in an interpretive framework, which can add value to other software development projects.
专业知识是组织环境中成功的关键组成部分,它存在于组织人员的专业知识中。为了探索这种情况,我们选择了一个人种学案例研究,其中的数据是从一个软件开发项目中收集的。当软件根据客户的需求进行测试、分析和修改时,通过项目团队成员在每周会议上的相互作用,可以进行临时的口头交流。利用来自项目成员和团队的隐性知识,新的隐性知识浮出水面并呈螺旋式上升,这允许它随着时间的推移而建立。在研究过程中,通过明确的刺激产生了五个临时触发器,允许项目成员分享和创造新知识。通过使用胡塞尔和海德格尔发展的思想,这项研究揭示了语言交流,通过他们的感叹词,允许重要的学习发生。理论开发将这些学习触发器放在一个解释性框架中,这可以为其他软件开发项目增加价值。
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引用次数: 1
Assessing the Citations of Articles on Intellectual Capital: What Are the "Influencers"? 评估智力资本文章的引用:什么是“影响者”?
Pub Date : 2020-04-01 DOI: 10.4018/ijkm.2020040103
E. Pedro, H. Alves, J. Leitão
This article is based on the intellectual capital (IC) literature and identifies factors that can influence the total number of citations from articles related to this subject. Seven hundred seventy-seven empirical articles about IC published between 1960 and 2016 from ISI Web of Science, Scopus, and Google Scholar were validated and used. Through logistic regression, the results reveal that: number of authors (p < 0.05); use of the triad of human, structural (organizational or process), and relational (social or customer) capital (p < 0.05); and the ISI impact factor (p < 0.001) are the factors with greatest influence on the total number of ISI citations from scientific articles on IC. The content analysis also provides insightful implications in the sense that articles with more citations use established conceptualizations of both human and social (or relational) capital, as well as addressing the still unexplored relationships between intellectual capital and organizations' economic or innovative performance.
本文基于智力资本(IC)文献,并确定了可能影响与此主题相关的文章引用总数的因素。1960年至2016年间,ISI Web of Science、Scopus和Google Scholar上发表了777篇关于IC的实证文章,并进行了验证和使用。经logistic回归分析,结果显示:作者数量(p < 0.05);人力资本、结构资本(组织资本或流程资本)和关系资本(社会资本或顾客资本)三元组合的使用(p < 0.05);和ISI影响因子(p < 0.001)是对IC科学文章ISI引用总数影响最大的因素。内容分析还提供了深刻的启示,因为引用次数更多的文章使用了人力资本和社会(或关系)资本的既定概念,以及解决了智力资本与组织经济或创新绩效之间尚未探索的关系。
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引用次数: 2
A University Knowledge Management Tool for the Evaluation of the Efficiency and Quality of Learning Resources in Distance e-Learning 远程电子学习中学习资源效率和质量评价的大学知识管理工具
Pub Date : 2019-10-01 DOI: 10.4018/IJKM.2019100103
I. Atanasova
To compete in today's web-based society, virtually every university offers an option for distance e-learning. Universities have developed and maintain up-to-date electronic resources and materials. It is important that these resources are examined and tested from the point of view of the end-users, and to be in accordance with the relevant regulatory requirements and documents. The realization of a well-functioning university knowledge management system includes various software tools for assisting the decision-making process for the four main activities of the universities. In this article, a generic teaching knowledge management module structure, including the full-time and part-time type of learning, and the distance type of e-learning, is proposed. The main goal of the article is the presentation of an expert system concerning learning resources as a part of the university knowledge management system that can be used as a decision support tool for the achievement of competitiveness and sustainable development in some processes related to distance е-learning at the university.
为了在当今网络社会中竞争,几乎每所大学都提供远程电子学习的选择。大学开发并维护最新的电子资源和材料。重要的是,从最终用户的角度对这些资源进行检查和测试,并根据相关的法规要求和文件进行检查和测试。实现一个运作良好的大学知识管理系统包括各种软件工具,以协助大学四项主要活动的决策过程。本文提出了一种通用的教学知识管理模块结构,包括全日制学习和兼职学习类型以及远程电子学习类型。本文的主要目标是介绍一个关于学习资源的专家系统,作为大学知识管理系统的一部分,可以作为决策支持工具,在与大学远程学习相关的一些过程中实现竞争力和可持续发展。
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引用次数: 4
How Knowledge Management Influences Performance?: Evidences from Indian Manufacturing and Services Firms 知识管理如何影响绩效?来自印度制造业和服务业的证据
Pub Date : 2019-10-01 DOI: 10.4018/IJKM.2019100104
Himanshu Joshi, Deepak Chawla
Prior research studies on knowledge management (KM) offer inconsistent support that it enhances firm performance. A majority of them discuss KM without incorporating the valuation of KM efforts. This article proposes a conceptual model comprised of six KM and two performance constructs. Performance is classified as financial and non-financial. Survey data from 313 Indian respondents is used to examine the influence of KM on firm performance. The results show that there is a strong, positive and significant link between the six KM constructs and organizational performance. Further, it is found that the influence of KM constructs on financial performance is indirect, that is, their influence is accomplished through the mediating variable organizational performance. The study provides evidence, firstly, through identifying important KM constructs and secondly by examining its influence on performance. It contributes to managerial practice by proposing an empirically validated KM model, which can guide KM practitioners in developing capabilities for enhancing organizational performance.
以往关于知识管理提高企业绩效的研究结果并不一致。他们中的大多数讨论了知识管理,却没有纳入知识管理工作的评估。本文提出了一个由六个知识管理和两个绩效结构组成的概念模型。业绩分为财务业绩和非财务业绩。来自313名印度受访者的调查数据被用来检验知识管理对公司绩效的影响。结果表明,6种知识管理结构与组织绩效之间存在着显著的正相关关系。进一步发现,知识管理结构对财务绩效的影响是间接的,即其影响是通过中介变量组织绩效来实现的。该研究提供了证据,首先,通过识别重要的知识管理结构,其次,通过检查其对绩效的影响。本文通过提出一个经验验证的知识管理模型,为管理实践做出了贡献,该模型可以指导知识管理实践者开发提高组织绩效的能力。
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引用次数: 6
Achieving Business Performance Via Implementation of Knowledge Management: A Comparative Study of MAKE and non-MAKE Companies 通过实施知识管理实现企业绩效:制造企业与非制造企业的比较研究
Pub Date : 2019-10-01 DOI: 10.4018/IJKM.2019100101
Trevor Tin Shing Lui, Zhicheng Li, S. Chu
This article explores whether organisations that have received the Most Admired Knowledge Enterprises (MAKE) award boast better business performance relative to those that have not received or participated in the award. This quantitative study is based on 59 MAKE award winners in 2009, along with 59 counterparts. Financial data were collected from publicly available annual reports for the period 2009-2016. Applying the Value Added Intellectual Coefficient (VAIC) methodology, regression models were developed to examine the associations and connections between MAKE and non-MAKE companies' Intellectual Capitals and their financial performance indicators. Based on correlation and linear multiple regression analysis, the VAIC components (HCE, SCE and CEE) have no statistical predictive trend for market value (MB). However, HCE, SCE and CEE were significant predictors of three corporate financial performance indicators (ROA, ATO and ROE). The group of non-MAKE companies demonstrates a higher VAIC value. There is no statistical significance between the two groups' business performance.
本文探讨了获得最受尊敬知识型企业(MAKE)奖的组织是否比那些没有获得或参与该奖项的组织拥有更好的业务表现。这项定量研究基于2009年59位MAKE奖得主以及59位同行。财务数据收集自2009-2016年期间的公开年度报告。运用知识增值系数(Value Added Intellectual Coefficient, VAIC)方法,建立回归模型,检验制造企业和非制造企业的知识资本与其财务绩效指标之间的关联和联系。基于相关和线性多元回归分析,VAIC各分量(HCE、SCE和CEE)对市值(MB)无统计学预测趋势。然而,HCE、SCE和CEE是三个公司财务绩效指标(ROA、ATO和ROE)的显著预测因子。非make公司组的VAIC值较高。两组的经营绩效差异无统计学意义。
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引用次数: 4
Do Leaders Really Matter in Knowledge Management Practices? Case of Serbian Companies 领导者在知识管理实践中真的重要吗?塞尔维亚公司案例
Pub Date : 2019-10-01 DOI: 10.4018/IJKM.2019100106
Sladjana Cabrilo, Rosanna Leung
The purpose of this study is to explore whether the leadership change consequently imposes further changes in knowledge management (KM) practices, as well as to reveal which KM practices are affected by this strategic change. Namely, a theorized ten-fold conceptualization of KM practices has been tested on a sample of 101 Serbian companies employing more than 100 employees each. The main findings demonstrate that leadership changes affect some elements of KM leadership, HRM practices in recruitment, training and development, and compensation. Furthermore, findings depict that leadership changes have a profound influence on knowledge-friendly organizational culture and knowledge sharing between mid-level management and employees. Finally, the results show that the leadership change in Serbian companies affects sales growth rate. The companies that experienced this change had negative sales growth rate contrary to the companies without this strategic change.
本研究的目的是探讨领导层的变化是否会导致知识管理(KM)实践的进一步变化,以及揭示哪些KM实践受到这种战略变化的影响。也就是说,一个理论化的十倍概念化的知识管理实践已经在101个塞尔维亚公司的样本中进行了测试,每个公司雇用超过100名员工。主要研究结果表明,领导层的变化影响了KM领导的一些要素,人力资源管理在招聘、培训和发展以及薪酬方面的实践。此外,研究结果还显示,领导层变革对知识友好型组织文化和中层管理人员与员工之间的知识共享产生了深远的影响。最后,研究结果表明,塞尔维亚公司的领导层变动会影响销售增长率。经历了这种变化的公司与没有进行这种战略变化的公司相反,销售增长率为负。
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引用次数: 5
期刊
Int. J. Knowl. Manag.
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