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A PKM-Based Decision-Making Training Program for Personal Healthcare: An Action Learning Approach 基于pkm的个人医疗保健决策培训计划:行动学习方法
Pub Date : 2018-07-01 DOI: 10.4018/IJKM.2018070107
Yi-Mei Huang, D. Pauleen, S. Scahill, Nazim Taskin
Making effective healthcare decisions is important. Despite the large volumes of information available, individuals often face limitations evaluating this information and making effective decisions. This article reports on the design, implementation and evaluation of a pilot training program based on action learning principles. The evaluation of the pilot program provided a clear understanding of what needed to be refined in terms of program structure, content and delivery. Participants' experience of the PKM process was also gained. The results of the study are expected to contribute to knowledge management in three ways: 1) inform current and future researchers of PKM in individual healthcare decision-making; 2) provide a PKM training model for individual healthcare decision-making; 3) demonstrate how action learning can be linked with a training program for the purposes of collecting research data.
做出有效的医疗保健决策非常重要。尽管有大量可用的信息,但个人在评估这些信息和做出有效决策时往往面临限制。本文报告了一个基于行动学习原则的试点培训项目的设计、实施和评估。对试点方案的评估使人们清楚地了解在方案结构、内容和执行方面需要改进的地方。与会者也获得了PKM过程的经验。本研究的结果有望在三个方面为知识管理做出贡献:1)为个人医疗保健决策中PKM的当前和未来研究人员提供信息;2)为个人医疗保健决策提供PKM培训模型;3)演示如何将行动学习与培训计划联系起来,以收集研究数据。
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引用次数: 2
Influence of Behavioral Intentions, Affective Trust and Affective Commitment on Knowledge Sharing Behavior 行为意向、情感信任和情感承诺对知识共享行为的影响
Pub Date : 2018-04-01 DOI: 10.4018/IJKM.2018040103
T. Dey, S. Mukhopadhyay
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引用次数: 16
Knowledge Sharing in a Critical Moment of Work: A Driver for Success? 关键时刻的知识共享:成功的驱动力?
Pub Date : 2018-04-01 DOI: 10.4018/IJKM.2018040106
F. Wulandari, A. Ferdinand, C. Dwiatmadja
Thisarticleaimsatproofingempiricallytheinfluenceofsocialinteractioninknowledgesharing byfocusingonkeypersonsandthewaytheknowledge-sharingisspreadinordertoproducesome outcomefortheorganizationthroughindividualswithinit.Theobjectofthisstudyisemployeesof PostOfficesinCentralJavawhofrequentlyshareinformationwiththeirco-workersinaccomplishing theirjobs.Thedataisacquiredfromquestionnairesdistributedtomanagersandsupervisorlevelof Postoffice.Basedonpurposivesamplingmethod,210samplesareobtained.Theresultsindicatethat thefivehypothesesesbuiltinthisresearcharesupportedandonlyonehypothesisisnotsupported. Theresultshowsthatemployeeswithspecific,complicated,andchallengingobjectivewillbemore willingtosharetheirknowledgetootheremployees,particularlywhenfacingnewjobandtarget. Furthermore,theresultofthestudyexplainsthatsharingideaofimprovementwillencouragemore dynamicteamworkandhelpeachotherinsolvinganyproblems. KeyWoRDS Affective Commitment, Career Success, Critical Moment, Goal Setting, Knowledge Sharing, Teamwork Quality
Thisarticleaimsatproofingempiricallytheinfluenceofsocialinteractioninknowledgesharing byfocusingonkeypersonsandthewaytheknowledge-sharingisspreadinordertoproducesome outcomefortheorganizationthroughindividualswithinit。Theobjectofthisstudyisemployeesof PostOfficesinCentralJavawhofrequentlyshareinformationwiththeirco-workersinaccomplishing theirjobs。Thedataisacquiredfromquestionnairesdistributedtomanagersandsupervisorlevelof Postoffice.Basedonpurposivesamplingmethod,210samplesareobtained。Theresultsindicatethat thefivehypothesesesbuiltinthisresearcharesupportedandonlyonehypothesisisnotsupported。Theresultshowsthatemployeeswithspecific,complicated,andchallengingobjectivewillbemore willingtosharetheirknowledgetootheremployees,particularlywhenfacingnewjobandtarget。此外,theresultofthestudyexplainsthatsharingideaofimprovementwillencouragemore dynamicteamworkandhelpeachotherinsolvinganyproblems。关键词:情感承诺、事业成功、关键时刻、目标设定、知识分享、团队素质
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引用次数: 7
Procedure Based on Semantic Similarity for Merging Ontologies by Non-Redundant Knowledge Enrichment 基于语义相似度的非冗余知识充实本体合并方法
Pub Date : 2018-04-01 DOI: 10.4018/IJKM.2018040102
C. Rangel, J. Altamiranda, Mariela Cerrada-Lozada, J. Aguilar
The merging procedures of two ontologies are mostly related to the enrichment of one of the input ontologies, i.e. the knowledge of the aligned concepts from one ontology are copied into the other ontology. As a consequence, the resulting new ontology extends the original knowledge of the base ontology, but the unaligned concepts of the other ontology are not considered in the new extended ontology. On the other hand, there are experts-aided semi-automatic approaches to accomplish the task of including the knowledge that is left out from the resulting merged ontology and debugging the possible concept redundancy. With the aim of facing the posed necessity of including all the knowledge of the ontologies to be merged without redundancy, this article proposes an automatic approach for merging ontologies, which is based on semantic similarity measures and exhaustive searching along of the closest concepts. The authors' approach was compared to other merging algorithms, and good results are obtained in terms of completeness, relationships and properties, without creating redundancy.
两个本体的合并过程主要是对其中一个输入本体的丰富,即将一个本体中对齐的概念的知识复制到另一个本体中。因此,产生的新本体扩展了基础本体的原始知识,但在新的扩展本体中不考虑其他本体的未对齐概念。另一方面,有专家辅助的半自动方法来完成包括结果合并本体中遗漏的知识和调试可能的概念冗余的任务。针对合并本体中需要包含所有知识而不存在冗余的问题,本文提出了一种基于语义相似度度量和穷举搜索的本体自动合并方法。将该方法与其他合并算法进行了比较,在不产生冗余的情况下,在完整性、关系和性质方面都取得了良好的结果。
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引用次数: 6
Knowledge Transfer from International Consultants to Local Partners: An Empirical Study of Metro Construction Projects in Vietnam 从国际顾问到当地合作伙伴的知识转移:越南地铁建设项目的实证研究
Pub Date : 2018-04-01 DOI: 10.4018/IJKM.2018040105
S. Nguyen, N. Islam
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引用次数: 4
Distributed 'Knowing in Practice' Enabled by Knowledge Management Systems 由知识管理系统实现的分布式“实践中的知识”
Pub Date : 2017-10-01 DOI: 10.4018/IJKM.2017100103
L. Goel
Many companies set up operations offshore and complete projects by ‘worksharing’ where responsibilitiesaresplitbetweengeographicallydispersedoffices.Thisarticlelooksathowknowledge managementsystemsfacilitatepracticesessentialforcollaborative,distributedwork.Aqualitative casestudyisconductedatalargemultinationalengineering,procurementandconstruction(EPC) companythathassuccessfullyimplementedaknowledgemanagementsystem.Thestudyusesthe frameworkof‘knowinginpractice’tothecontextofworksharing.Thisarticlecontributestothe practicebyprovidingspecificsuggestionsthatcanbeimplementedfromasocialtechnicalperspective tofacilitateworksharing.Specifically,suggestingtechnologicalfactors,andeffortsneededbyusers andmanagers,infacilitatingworksharing.Thisarticlecontributestoresearchbyapplyingthelens of‘knowinginpractice’tothecontextofworksharing. KEywoRDS Distributed Work, EPC, Knowledge Management, Knowledge Management Systems, Knowing in Practice, Offshore Worksharing, Qualitative Case Study, Socio-Technical Systems
许多公司在海外设立业务,并通过“工作共享”来完成项目。Thisarticlelooksathowknowledge managementsystemsfacilitatepracticesessentialforcollaborative,distributedwork。Aqualitative casestudyisconductedatalargemultinationalengineering,procurementandconstruction(EPC) companythathassuccessfullyimplementedaknowledgemanagementsystem。Thestudyusesthe frameworkof ' knowinginpractice ' tothecontextofworksharing。Thisarticlecontributestothe practicebyprovidingspecificsuggestionsthatcanbeimplementedfromasocialtechnicalperspective tofacilitateworksharing。Specifically,suggestingtechnologicalfactors,andeffortsneededbyusers andmanagers,infacilitatingworksharing。Thisarticlecontributestoresearchbyapplyingthelens of ' knowinginpractice ' tothecontextofworksharing。关键词:分布式工作,EPC,知识管理,知识管理系统,实践中的认识,离岸工作共享,定性案例研究,社会技术系统
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引用次数: 0
Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context 在信息系统外包环境下管理共享知识的框架
Pub Date : 2017-10-01 DOI: 10.4018/IJKM.2017100101
Hanlie Smuts, P. Kotzé, A. V. D. Merwe, Marianne Loock
Both information systems outsourcing and knowledge management are well-established business phenomena. Regardless of organisational reasons for information systems (IS) outsourcing, knowledge remains the single most important resource for organisations to be managed. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this chapter focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps, and validation. Key considerations for information systems outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future information systems outsource arrangements.
信息系统外包和知识管理都是成熟的商业现象。不管信息系统(IS)外包的组织原因是什么,知识仍然是组织需要管理的最重要的资源。为了提供在从事信息系统外包安排的组织中创建和管理共享知识的战术机制,本章侧重于信息系统外包知识框架的设计和应用,目的是通过具体机制、实际步骤和验证来指导组织进行知识交换计划。信息系统外包的关键考虑因素映射到关键成功因素,每个因素都与一组知识需求和知识流相关联,以支持成功实现特定的关键成功因素。设计了一个相关的评估工具,以确定知识交流机制以及当前或未来信息系统外包安排中的潜在问题和差距。
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引用次数: 8
Knowledge Management and Quality Control in Software Outsourcing Projects 软件外包项目中的知识管理和质量控制
Pub Date : 2017-10-01 DOI: 10.4018/IJKM.2017100102
Rajorshi Sen Gupta
This article describes how entrepreneurs face critical risks in terms of quality control and knowledge management while outsourcing software development to independent service providers. First, it is recommended that lump-sum payment contracts should be avoided since software development project involves uncertainty. Instead, a variable payment contingent on observed quality can induce the service provider to exert optimal effort on the project. Second, entrepreneurs must not overlook the importance of providing economic incentives. They can protect their intellectual property by withholding critical knowledge and paying information rents in terms of higher than market wages to the service providers. Third, a startling result is that a low wage nation is not necessarily the optimal location to outsource software development projects. Thus, high wage-strong IPR nations might be chosen instead of low wage-weak IPR nations. Finally, the article explains the apparent paradox that software projects are often outsourced to locations that are characterized by weak intellectual property rights regime and high propensity of imitation.
本文描述了当将软件开发外包给独立服务提供商时,企业家如何在质量控制和知识管理方面面临关键风险。首先,建议避免一次性付款合同,因为软件开发项目包含不确定性。相反,根据观察到的质量而定的可变支付可以促使服务提供者在项目中发挥最佳的努力。第二,企业家不能忽视提供经济激励的重要性。他们可以通过保留关键知识和向服务提供商支付高于市场工资的信息租金来保护自己的知识产权。第三,一个令人吃惊的结果是,低工资的国家并不一定是外包软件开发项目的最佳地点。因此,可以选择高工资、知识产权强的国家,而不是低工资、知识产权弱的国家。最后,这篇文章解释了一个明显的悖论,即软件项目经常外包到那些知识产权制度薄弱、模仿倾向高的地方。
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引用次数: 4
Innovation Through Boundary Spanning: The Role of IT in Enabling Knowledge Flows Across Technological and Geographical Boundaries 跨越边界的创新:信息技术在实现跨越技术和地理边界的知识流动中的作用
Pub Date : 2017-10-01 DOI: 10.4018/IJKM.2017100105
K. D. Joshi, Shu Han, Avimanyu Datta, Lei Chi
Innovation is considered the engine for firm growth. Especially innovations, through recombining seemingly unrelated knowledge streams, can have groundbreaking impact and lead to sustained competitive advantage. To generate such innovation, firms often need to go beyond their existing technological or geographical boundaries to identify and integrate novel knowledge elements. This article refers to firms' knowledge activities of drawing upon distant knowledge i.e., knowledge from dissimilar technological domains or distant geographical regions to create novel technological solutions, as innovation through boundary spanning. Aiming to investigate the roles of information technology IT in facilitating innovation through boundary spanning, we collected data from the pharmaceutical industry over a six-year period to test the research model. The data analysis results indicate that IT supports boundary-spanning activities in firm innovation and different IT-enabled knowledge capabilities affect boundary-spanning innovation differently.
创新被认为是企业成长的引擎。特别是创新,通过重组看似无关的知识流,可以产生突破性的影响,并带来持续的竞争优势。为了产生这种创新,企业通常需要超越现有的技术或地理边界,以识别和整合新的知识要素。本文将企业利用遥远知识(即来自不同技术领域或遥远地理区域的知识)创造新的技术解决方案的知识活动称为跨界创新。为了研究信息技术在跨界创新中的作用,我们收集了制药行业6年的数据来检验研究模型。数据分析结果表明,信息技术支持企业创新中的跨界活动,不同的信息技术知识能力对跨界创新的影响不同。
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引用次数: 5
Knowledge Management Process-Oriented Strategy for Healthcare Organizations 面向医疗保健组织的知识管理流程战略
Pub Date : 2017-10-01 DOI: 10.4018/IJKM.2017100104
Nurhidayah Bahar, S. Zakaria
This article explores Knowledge Management (KM) practices among doctors and nurses in Malaysia. A total of 59 interviews were conducted with doctors and nurses from two hospitals. The data analysis employed in vivo coding and process coding techniques. The findings suggest a process-oriented strategy for managing knowledge among doctors and nurses in a clinical work environment. The development of this strategy can help the healthcare workers and management to evaluate and further improve their current KM practices. Additionally, this article adds another KM strategy to the literature that is tailored to supporting healthcare organization. Future studies may want to replicate the proposed strategy in different settings such as other clinical or non-clinical departments within the hospital, other public or teaching hospitals or private hospitals.
本文探讨知识管理(KM)实践在马来西亚的医生和护士。与两家医院的医生和护士共进行了59次访谈。数据分析采用体内编码和过程编码技术。研究结果建议在临床工作环境中,以过程为导向的策略来管理医生和护士之间的知识。这一战略的发展可以帮助卫生保健工作者和管理人员评估并进一步改进他们目前的知识管理实践。此外,本文还向文献中添加了另一种KM策略,该策略是为支持医疗保健组织而量身定制的。未来的研究可能希望在不同的环境中复制所提出的策略,例如医院内的其他临床或非临床部门,其他公立或教学医院或私立医院。
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引用次数: 2
期刊
Int. J. Knowl. Manag.
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