Pub Date : 2022-04-12DOI: 10.1108/rmj-02-2021-0006
Juliana Kesewaa Ansong, N. Darko-Adjei
Purpose Good records management and effective employees contribute greatly to the success of every organization. Like any other employees, records personnel need to be satisfied with their jobs so they are motivated. Unfortunately, records personnel in Ghana are faced with many challenges which negatively affect their job satisfaction. This study aims to examine the issue of job satisfaction among career records personnel in the Civil Service of Ghana. Design/methodology/approach Civil servants from 27 ministries and the Public Records and Archives Administration Department (PRAAD) were selected for the study. A survey questionnaire was the main data collection instrument used to gather data on selected variables from respondents. The questionnaire was answered by 115 out of 208 respondents: a response rate of 74.5%. Findings Institutional policy, supervision quality, co-worker relations quality, promotions opportunities, salary levels, benefits availability, the nature of the work itself and reward availability all had a significant and positive relationship with job satisfaction. Originality/value The case study findings can be used to inform a working document to help other public sector organizations in policy making regarding conditions of service. It is also directly beneficial to the Ghana Office of the Head of Civil Service and policymakers because the findings will help them to reshape their employment policies to positively affect job satisfaction of members in its records class.
{"title":"Job satisfaction among career record personnel in the Ghana civil service: a case study","authors":"Juliana Kesewaa Ansong, N. Darko-Adjei","doi":"10.1108/rmj-02-2021-0006","DOIUrl":"https://doi.org/10.1108/rmj-02-2021-0006","url":null,"abstract":"\u0000Purpose\u0000Good records management and effective employees contribute greatly to the success of every organization. Like any other employees, records personnel need to be satisfied with their jobs so they are motivated. Unfortunately, records personnel in Ghana are faced with many challenges which negatively affect their job satisfaction. This study aims to examine the issue of job satisfaction among career records personnel in the Civil Service of Ghana.\u0000\u0000\u0000Design/methodology/approach\u0000Civil servants from 27 ministries and the Public Records and Archives Administration Department (PRAAD) were selected for the study. A survey questionnaire was the main data collection instrument used to gather data on selected variables from respondents. The questionnaire was answered by 115 out of 208 respondents: a response rate of 74.5%.\u0000\u0000\u0000Findings\u0000Institutional policy, supervision quality, co-worker relations quality, promotions opportunities, salary levels, benefits availability, the nature of the work itself and reward availability all had a significant and positive relationship with job satisfaction.\u0000\u0000\u0000Originality/value\u0000The case study findings can be used to inform a working document to help other public sector organizations in policy making regarding conditions of service. It is also directly beneficial to the Ghana Office of the Head of Civil Service and policymakers because the findings will help them to reshape their employment policies to positively affect job satisfaction of members in its records class.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2022-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46109474","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-08DOI: 10.1108/rmj-09-2021-0035
Salvador P. Barragan
Purpose This paper aims to examine the implications of applying Herbert Simon’s bounded rationality to records and information management (RIM) and the possibility that a risk/reward heuristic may be part of the disposition decision-making cognitive process. This in turn may improve the understanding of disposition and its suboptimal results and offer alternatives in understanding why certain behaviors exist around keeping information beyond its retention; and to possibly alter this behavior. This in turn may improve the application of information life-cycle policies through the development of new decision-making heuristics for information retention. Design/methodology/approach This paper examines disposition of information and how the addition of bounded rationality may improve the understanding of why disposition has not been as successful as it might be. Findings This paper concludes that bounded rationality could elevate the RIM function and alter how RIM practitioners within the private sector understand how appraisal and therefore disposition of information occurs. Further, the inclusion of bounded rationality into disposition decision-making may create new roles for practitioners and extend the influence and reach of RIM. Future developments must be watched and analyzed to see if this approach becomes the norm. Practical implications This paper will be of interest to stakeholders responsible for valuing information, appraisal/disposition of information, life-cycle management, records management, information management and big data analytics. The work is original, but parts of this subject were previously addressed in another study. Originality/value Parts of this work were part of a PhD study by this author.
{"title":"Applying bounded rationality to information disposition: development of a risk/reward heuristic","authors":"Salvador P. Barragan","doi":"10.1108/rmj-09-2021-0035","DOIUrl":"https://doi.org/10.1108/rmj-09-2021-0035","url":null,"abstract":"\u0000Purpose\u0000This paper aims to examine the implications of applying Herbert Simon’s bounded rationality to records and information management (RIM) and the possibility that a risk/reward heuristic may be part of the disposition decision-making cognitive process. This in turn may improve the understanding of disposition and its suboptimal results and offer alternatives in understanding why certain behaviors exist around keeping information beyond its retention; and to possibly alter this behavior. This in turn may improve the application of information life-cycle policies through the development of new decision-making heuristics for information retention.\u0000\u0000\u0000Design/methodology/approach\u0000This paper examines disposition of information and how the addition of bounded rationality may improve the understanding of why disposition has not been as successful as it might be.\u0000\u0000\u0000Findings\u0000This paper concludes that bounded rationality could elevate the RIM function and alter how RIM practitioners within the private sector understand how appraisal and therefore disposition of information occurs. Further, the inclusion of bounded rationality into disposition decision-making may create new roles for practitioners and extend the influence and reach of RIM. Future developments must be watched and analyzed to see if this approach becomes the norm.\u0000\u0000\u0000Practical implications\u0000This paper will be of interest to stakeholders responsible for valuing information, appraisal/disposition of information, life-cycle management, records management, information management and big data analytics. The work is original, but parts of this subject were previously addressed in another study.\u0000\u0000\u0000Originality/value\u0000Parts of this work were part of a PhD study by this author.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2022-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48877921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-29DOI: 10.1108/rmj-08-2021-0033
S. Xie, Li Siyi, Ruohua Han
Purpose The purpose of this study is to report on a study that focused on the records and information management (RIM) profession’s competencies with respect to the development of AI. Design/methodology/approach Designed as deductive, the study distilled artificial intelligence (AI) insusceptibility indicators, creative intelligence and social intelligence, from the Oxford study and applied them to the current RIM core competencies developed by ARMA International. Manual coding and semantic analysis served as the primary inquiring methods, and both statistical and qualitative results are presented. Findings The RIM profession as a whole is currently AI-resistant, yet it is not AI-proof. To be AI-proof, the existent competencies model needs to be redesigned as the AI-resistant parts are mingled with AI-prone ones, and the prescriptions of some RIM theories and principles are not ready for AI judgements or adjustments. It requires also strategizing collaborations among all stakeholders so that we can be one step ahead of future unfavorable organizational decisions. If our professional nature renders us AI-resistant for now, then it is our professional unity that will ensure us AI-proof in the future. Originality/value To the best of the authors’ knowledge, this paper is first of its kind within the international RIM community. It provides detailed assessment data on AI insusceptibility and targeted suggestions regarding the RIM community as a whole.
{"title":"Competing with artificial intelligence – can the records and information management profession withstand the challenge?","authors":"S. Xie, Li Siyi, Ruohua Han","doi":"10.1108/rmj-08-2021-0033","DOIUrl":"https://doi.org/10.1108/rmj-08-2021-0033","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to report on a study that focused on the records and information management (RIM) profession’s competencies with respect to the development of AI.\u0000\u0000\u0000Design/methodology/approach\u0000Designed as deductive, the study distilled artificial intelligence (AI) insusceptibility indicators, creative intelligence and social intelligence, from the Oxford study and applied them to the current RIM core competencies developed by ARMA International. Manual coding and semantic analysis served as the primary inquiring methods, and both statistical and qualitative results are presented.\u0000\u0000\u0000Findings\u0000The RIM profession as a whole is currently AI-resistant, yet it is not AI-proof. To be AI-proof, the existent competencies model needs to be redesigned as the AI-resistant parts are mingled with AI-prone ones, and the prescriptions of some RIM theories and principles are not ready for AI judgements or adjustments. It requires also strategizing collaborations among all stakeholders so that we can be one step ahead of future unfavorable organizational decisions. If our professional nature renders us AI-resistant for now, then it is our professional unity that will ensure us AI-proof in the future.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this paper is first of its kind within the international RIM community. It provides detailed assessment data on AI insusceptibility and targeted suggestions regarding the RIM community as a whole.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2022-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48766543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-12DOI: 10.1108/rmj-05-2021-0022
Viviane Frings‐Hessami, G. Oliver
Purpose Records management has been heavily influenced by practice in English-speaking countries but is often seen as a foreign import in non-Anglophone countries. This study aims to investigate how using English terminology or translating records management terminology into French in a Francophone environment impacts on the success of recordkeeping strategies. Design/methodology/approach Semi-structured interviews were conducted with Francophone archivists and records managers in Switzerland to assess their communication strategies and the language used to communicate recordkeeping objectives. Findings The research findings indicate that in a Francophone environment, archivists and records managers who use French terminology are more successful in promoting recordkeeping objectives than those who use English terminology. Given that research was limited to one Swiss canton, more research is needed to test these findings in other Francophone cantons, provinces and countries. Originality/value This study is important for the success of recordkeeping initiatives in non-Anglophone countries. It highlights the need to take into account the local information culture and use terminology with which people are most familiar.
{"title":"Recordkeeping culture in Switzerland: the impact of language and communication on the success of recordkeeping initiatives","authors":"Viviane Frings‐Hessami, G. Oliver","doi":"10.1108/rmj-05-2021-0022","DOIUrl":"https://doi.org/10.1108/rmj-05-2021-0022","url":null,"abstract":"\u0000Purpose\u0000Records management has been heavily influenced by practice in English-speaking countries but is often seen as a foreign import in non-Anglophone countries. This study aims to investigate how using English terminology or translating records management terminology into French in a Francophone environment impacts on the success of recordkeeping strategies.\u0000\u0000\u0000Design/methodology/approach\u0000Semi-structured interviews were conducted with Francophone archivists and records managers in Switzerland to assess their communication strategies and the language used to communicate recordkeeping objectives.\u0000\u0000\u0000Findings\u0000The research findings indicate that in a Francophone environment, archivists and records managers who use French terminology are more successful in promoting recordkeeping objectives than those who use English terminology. Given that research was limited to one Swiss canton, more research is needed to test these findings in other Francophone cantons, provinces and countries.\u0000\u0000\u0000Originality/value\u0000This study is important for the success of recordkeeping initiatives in non-Anglophone countries. It highlights the need to take into account the local information culture and use terminology with which people are most familiar.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2022-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45724083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-31DOI: 10.1108/rmj-07-2021-0028
F. Foscarini, Madeleine Krucker, D. Golick
Purpose The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping. Design/methodology/approach Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual. Findings Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration. Originality/value Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.
{"title":"Meeting technologies and recordkeeping: a preliminary study","authors":"F. Foscarini, Madeleine Krucker, D. Golick","doi":"10.1108/rmj-07-2021-0028","DOIUrl":"https://doi.org/10.1108/rmj-07-2021-0028","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping.\u0000\u0000\u0000Design/methodology/approach\u0000Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual.\u0000\u0000\u0000Findings\u0000Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration.\u0000\u0000\u0000Originality/value\u0000Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48789687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-18DOI: 10.1108/rmj-04-2021-0017
Sarah R. Demb, MLIS, Eira Tansey, MLIS
Reflection from Sarah Demb, Coeditor The theme of this issue, Records management in the Anthropocene: pathways and challenges presented by climate change was set in motion over five years ago by a Harvard study group entitled Catastrophic Risk: Technologies and Policy that I attended, which was run by Cryptographer and Data Security Expert Bruce Schneier in autumn of 2015. Climate scientists develop models projecting how various emissions scenarios over decades may affect everything from global average temperature to sea-level rise to glacier melt. Whether it is carbon capture for greenhouse gas emissions or blockchain for recordkeeping, advances in technology are often presented as the primary and even singular solution by which complicated problems will be resolved. Commentary on the papers in this special issue In this stage of the Anthropocene, records management presents us with a neat paradox – the processes that create, maintain, deliver and preserve records, which currently rely primarily on fossil fuels and their greenhouse gas outputs, are themselves agents of the climate change threatening our records and archives.
{"title":"Special issue editorial","authors":"Sarah R. Demb, MLIS, Eira Tansey, MLIS","doi":"10.1108/rmj-04-2021-0017","DOIUrl":"https://doi.org/10.1108/rmj-04-2021-0017","url":null,"abstract":"Reflection from Sarah Demb, Coeditor The theme of this issue, Records management in the Anthropocene: pathways and challenges presented by climate change was set in motion over five years ago by a Harvard study group entitled Catastrophic Risk: Technologies and Policy that I attended, which was run by Cryptographer and Data Security Expert Bruce Schneier in autumn of 2015. Climate scientists develop models projecting how various emissions scenarios over decades may affect everything from global average temperature to sea-level rise to glacier melt. Whether it is carbon capture for greenhouse gas emissions or blockchain for recordkeeping, advances in technology are often presented as the primary and even singular solution by which complicated problems will be resolved. Commentary on the papers in this special issue In this stage of the Anthropocene, records management presents us with a neat paradox – the processes that create, maintain, deliver and preserve records, which currently rely primarily on fossil fuels and their greenhouse gas outputs, are themselves agents of the climate change threatening our records and archives.","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2021-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43865832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-12DOI: 10.1108/rmj-04-2020-0012
S. Mojapelo
Purpose This study aims to investigate records management in selected government schools in South Africa. Design/methodology/approach The study adopted a qualitative research approach to collect in-depth data from the principals or administrators working as records managers at the school level. In all, a sample of principals and administrators from seven schools were interviewed face-to-face to enable the researcher to visit the schools in person. Findings The findings indicate that although the principals or administrators make concerted efforts to manage school records, there is no uniform system in place for this purpose. This results in haphazard record keeping and records management at the schools. The study recommends that the Department of Basic Education in Limpopo develop a file plan or model for schools to use to manage records uniformly in a standardised manner that would support accountability, transparency and good governance. Research limitations/implications The study was limited to seven primary schools in Lebopo Circuit, Limpopo province and secondary schools were excluded. Practical implications The author obtained a thorough understanding and direct insight into how principals or administrators manage school records. This study makes recommendations for the effective management of records in government schools. Originality/value This is one of the few research papers on records management in government schools in South Africa.
{"title":"Records management in government schools in South Africa: a case study in Limpopo province","authors":"S. Mojapelo","doi":"10.1108/rmj-04-2020-0012","DOIUrl":"https://doi.org/10.1108/rmj-04-2020-0012","url":null,"abstract":"Purpose\u0000This study aims to investigate records management in selected government schools in South Africa.\u0000\u0000Design/methodology/approach\u0000The study adopted a qualitative research approach to collect in-depth data from the principals or administrators working as records managers at the school level. In all, a sample of principals and administrators from seven schools were interviewed face-to-face to enable the researcher to visit the schools in person.\u0000\u0000Findings\u0000The findings indicate that although the principals or administrators make concerted efforts to manage school records, there is no uniform system in place for this purpose. This results in haphazard record keeping and records management at the schools. The study recommends that the Department of Basic Education in Limpopo develop a file plan or model for schools to use to manage records uniformly in a standardised manner that would support accountability, transparency and good governance.\u0000\u0000Research limitations/implications\u0000The study was limited to seven primary schools in Lebopo Circuit, Limpopo province and secondary schools were excluded.\u0000\u0000Practical implications\u0000The author obtained a thorough understanding and direct insight into how principals or administrators manage school records. This study makes recommendations for the effective management of records in government schools.\u0000\u0000Originality/value\u0000This is one of the few research papers on records management in government schools in South Africa.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":"836 ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2021-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41281787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-04DOI: 10.1108/rmj-05-2021-0018
M. Matto
Purpose This paper aims to examine the influence of records management on the performance of procurement management units (PMUs) in Tanzania. Design/methodology/approach To meet the objective of the study, cross-sectional survey design and quantitative approaches were used for data collection and analysis. Preliminary analysis of the data was carried out using descriptive statistics and structural equation modelling was then used to analyse the influence of records management standards on procurement performance. The data were collected from 164 government PMUs in Tanzania. Findings The findings revealed that records management attributes significantly affect procurement performance in Tanzania. Furthermore, government policy and integrity factors confound the association between records management and procurement performance. Practical implications The policymakers and practitioners of public procurement are required to be aware of records management principles and how each related factor influences the performance of PMUs. They should emphasise proper storage and housing, equipment, arrangement and access and implement electronic records management. Originality/value This study shows how the ISO 15489 model can be applied to public procurement processes. This study also provides the lesson that procurement records need to be protected to ensure their authenticity, reliability, integrity and useability.
{"title":"Records management and performance of procurement management units in Tanzania: a case study","authors":"M. Matto","doi":"10.1108/rmj-05-2021-0018","DOIUrl":"https://doi.org/10.1108/rmj-05-2021-0018","url":null,"abstract":"\u0000Purpose\u0000This paper aims to examine the influence of records management on the performance of procurement management units (PMUs) in Tanzania.\u0000\u0000\u0000Design/methodology/approach\u0000To meet the objective of the study, cross-sectional survey design and quantitative approaches were used for data collection and analysis. Preliminary analysis of the data was carried out using descriptive statistics and structural equation modelling was then used to analyse the influence of records management standards on procurement performance. The data were collected from 164 government PMUs in Tanzania.\u0000\u0000\u0000Findings\u0000The findings revealed that records management attributes significantly affect procurement performance in Tanzania. Furthermore, government policy and integrity factors confound the association between records management and procurement performance.\u0000\u0000\u0000Practical implications\u0000The policymakers and practitioners of public procurement are required to be aware of records management principles and how each related factor influences the performance of PMUs. They should emphasise proper storage and housing, equipment, arrangement and access and implement electronic records management.\u0000\u0000\u0000Originality/value\u0000This study shows how the ISO 15489 model can be applied to public procurement processes. This study also provides the lesson that procurement records need to be protected to ensure their authenticity, reliability, integrity and useability.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2021-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41471198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-01DOI: 10.1108/rmj-04-2021-0015
T. Mosweu
Purpose The purpose of this paper to review the legislative framework for social media records in Botswana. The goal is to determine the extent to which the current legislation in Botswana covers the management of social media records. Design/methodology/approach This paper applied a qualitative research methodology and used documentary review method to collect data for analysis. The data collected was reviewed and organised into themes that cut across all the data sources to answer the main research objective. Findings The findings of this paper show that the Botswana Government has made strides in reforming some legislation to address issues that rise with the continued use of the internet and cloud services in the country. However, a review of the legislation established that the reforms were not comprehensive enough for records generated on social media. The relevant subsidiary legislation also fell shot in filing this gap in the country’s legislative framework. Research limitations/implications Research into the legislative framework for records generated on social media platforms in Botswana still needs more insights, specifically guidelines in the implementation of the current legislation in the country. Practical implications The findings of this paper can be used by both Botswana and other governments, especially in Africa where there is limited research in the area, to better manage records generated through the use of social media with respect to relevant legislative frameworks. Originality/value This paper is one of the first research contributions to review the legislative framework for records generated on social media in Botswana.
{"title":"A review of the legislative framework for social media records in Botswana","authors":"T. Mosweu","doi":"10.1108/rmj-04-2021-0015","DOIUrl":"https://doi.org/10.1108/rmj-04-2021-0015","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper to review the legislative framework for social media records in Botswana. The goal is to determine the extent to which the current legislation in Botswana covers the management of social media records.\u0000\u0000\u0000Design/methodology/approach\u0000This paper applied a qualitative research methodology and used documentary review method to collect data for analysis. The data collected was reviewed and organised into themes that cut across all the data sources to answer the main research objective.\u0000\u0000\u0000Findings\u0000The findings of this paper show that the Botswana Government has made strides in reforming some legislation to address issues that rise with the continued use of the internet and cloud services in the country. However, a review of the legislation established that the reforms were not comprehensive enough for records generated on social media. The relevant subsidiary legislation also fell shot in filing this gap in the country’s legislative framework.\u0000\u0000\u0000Research limitations/implications\u0000Research into the legislative framework for records generated on social media platforms in Botswana still needs more insights, specifically guidelines in the implementation of the current legislation in the country.\u0000\u0000\u0000Practical implications\u0000The findings of this paper can be used by both Botswana and other governments, especially in Africa where there is limited research in the area, to better manage records generated through the use of social media with respect to relevant legislative frameworks.\u0000\u0000\u0000Originality/value\u0000This paper is one of the first research contributions to review the legislative framework for records generated on social media in Botswana.\u0000","PeriodicalId":20923,"journal":{"name":"Records Management Journal","volume":" ","pages":""},"PeriodicalIF":1.4,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44025378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-10-11DOI: 10.1108/rmj-10-2020-0036
G. Robinson
Purpose This paper aims to evidence the perspectives of information professionals in the UK in relation to environmental sustainability and climate action to catalyse collaborative action. Design/methodology/approach This study takes an interpretivist stance. Research into archive and record management literature was conducted to establish key themes on climate change within the information sector. These themes informed research questions included in a survey cascaded to UK archivists, conservators, records managers and cultural heritage professionals via national mailing lists. The results were then codified and analysed. The study had research ethics and data protection approval from University College London. Findings Using professional ethics as a framework, this paper argues that climate action can protect records from the impact of climate change, ensuring future access. The information professionals surveyed were motivated by duties to preservation and access to mitigate the impact of the information sector on the environment. However, sector-specific climate action, such as introducing passive storage conditions or decreasing collection sizes, is limited by insufficient resources, organisational hierarchies and cultures, sector support and a perceived conflict with the duty to preservation. Originality/value To date, there is a growing body of literature from other countries on archival practices and the natural environment. However, the UK in general and the records management sector in particular, have not yet fully engaged in the discussion. This study reviews these knowledge gaps for the UK information sector to appropriately respond to climate change.
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