Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786477
P. Jain, B. Sharma, Rachit Jain, Anand Kumar Pandey, S. Khare
This study aims to determine the challenges customers face during mobile banking adoption. Mobile banking usage is increasing in India, yet not at that pace, especially in rural areas where smartphones’ penetration also increases. It is pertinent to address the issues that encounter the diffusion of mobile banking at the mass label. This research determines customers’ various risks and their impact on mobile banking adoption. This research is a descriptive study that collected data through a structured questionnaire from 250 respondents from a small district of India, Gwalior. The study concluded that the three risks of perceived privacy, perceived security, and convenience risk significantly influence mobile banking adoption. This research will be useful for banking and financial organizations, and policymakers to address these challenges at the grassroots level to further diffuse this advanced banking channel.
{"title":"Mobile Banking Adoption for Digital Financial Inclusion","authors":"P. Jain, B. Sharma, Rachit Jain, Anand Kumar Pandey, S. Khare","doi":"10.1109/ICBIR54589.2022.9786477","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786477","url":null,"abstract":"This study aims to determine the challenges customers face during mobile banking adoption. Mobile banking usage is increasing in India, yet not at that pace, especially in rural areas where smartphones’ penetration also increases. It is pertinent to address the issues that encounter the diffusion of mobile banking at the mass label. This research determines customers’ various risks and their impact on mobile banking adoption. This research is a descriptive study that collected data through a structured questionnaire from 250 respondents from a small district of India, Gwalior. The study concluded that the three risks of perceived privacy, perceived security, and convenience risk significantly influence mobile banking adoption. This research will be useful for banking and financial organizations, and policymakers to address these challenges at the grassroots level to further diffuse this advanced banking channel.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127689271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786506
D. F. Murad, Rosilah Hassan, B. Wijanarko, Riyan Leandros, S. A. Murad
This study aims to evaluate the recommendation system we have implemented. The test was carried out using student profile data with (1) adding contextual information and (2) without contextual information. The evaluation was carried out using three predictive methods, user collaborative filtering, item collaborative filtering, and hybrid. We use the correlation coefficient to determine which method has the best correlation coefficient between the predicted and actual values. In this experiment, the best method for predicting the actual value is to use a user-based collaborative filtering method. A low correlation coefficient indicates that a machine learning model is needed to learn the predictive formula of the predictor features and their actual values. The test results using these three methods show that the correlation coefficient between the actual value and the predicted value using user-based collaborative filtering is the highest. Meanwhile, the lowest correlation coefficient between the actual value and predicted values using item collaborative filtering is the lowest. The results of this study prove that contextual information as an additional feature of student profiles increases the correlation coefficient between actual and predicted scores using a user collaborative filter.
{"title":"Evaluation of Hybrid Collaborative Filtering Approach with Context-Sensitive Recommendation System","authors":"D. F. Murad, Rosilah Hassan, B. Wijanarko, Riyan Leandros, S. A. Murad","doi":"10.1109/ICBIR54589.2022.9786506","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786506","url":null,"abstract":"This study aims to evaluate the recommendation system we have implemented. The test was carried out using student profile data with (1) adding contextual information and (2) without contextual information. The evaluation was carried out using three predictive methods, user collaborative filtering, item collaborative filtering, and hybrid. We use the correlation coefficient to determine which method has the best correlation coefficient between the predicted and actual values. In this experiment, the best method for predicting the actual value is to use a user-based collaborative filtering method. A low correlation coefficient indicates that a machine learning model is needed to learn the predictive formula of the predictor features and their actual values. The test results using these three methods show that the correlation coefficient between the actual value and the predicted value using user-based collaborative filtering is the highest. Meanwhile, the lowest correlation coefficient between the actual value and predicted values using item collaborative filtering is the lowest. The results of this study prove that contextual information as an additional feature of student profiles increases the correlation coefficient between actual and predicted scores using a user collaborative filter.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133674971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786486
García-Salirrosas Elizabeth Emperatriz, Millones-Liza Dany Yudet
The objective of this study is to estimate the level of association between digital skills and job performance in remote work in a developing country such as Peru. A non-probabilistic convenience sampling was applied and it was possible to reach 350 adequate surveys for the development of this work. The population of this study were workers from the city of Lima, who were working remotely. For the validation of the instrument, the exploratory factorial analysis (EFA) and confirmatory factorial analysis (CFA) were carried out and the Spearman’s RHO statistic was used for the hypothesis test. The result showed that there is a positive and significant relationship (Rho 0.427; p value 0.000). It is concluded that the greater the development of digital skills, the higher the level of job performance of workers in remote mode.
{"title":"Digital Skills and Job Performance in Remote Work","authors":"García-Salirrosas Elizabeth Emperatriz, Millones-Liza Dany Yudet","doi":"10.1109/ICBIR54589.2022.9786486","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786486","url":null,"abstract":"The objective of this study is to estimate the level of association between digital skills and job performance in remote work in a developing country such as Peru. A non-probabilistic convenience sampling was applied and it was possible to reach 350 adequate surveys for the development of this work. The population of this study were workers from the city of Lima, who were working remotely. For the validation of the instrument, the exploratory factorial analysis (EFA) and confirmatory factorial analysis (CFA) were carried out and the Spearman’s RHO statistic was used for the hypothesis test. The result showed that there is a positive and significant relationship (Rho 0.427; p value 0.000). It is concluded that the greater the development of digital skills, the higher the level of job performance of workers in remote mode.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125172325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research is a study of route planning to increase transportation efficiency with the aim of analyzing freight routing and comparing freight costs first after the transportation route is completed by analyzing the appropriate transportation routes because the company has problems with shipping delays, which means that customers have to wait for goods and because of waiting that cause increased costs due to waiting penalties. Because you can’t control your time. Causes shipping errors due to outsourcing of vehicles through external contractors.The researchers then conducted a study of the delivery route, where the researchers used flow charts to get an overview of the company’s shipping process and then collect customer address information. These include delivery addresses, shipping cycles being stored, the time that customers receive estimated items in each cycle, and customer penalties, all of which are recorded in Microsoft Excel/Google maps, and then explore shipping routes separately from the actual shipping date of each cycle. Two types: inquiries from transport drivers who are hired for transport, and using Google Maps to explore routes and estimates to be classified as databases, and then set them as standards for transportation, after which the researchers conducted a three-month trial of the test results, which showed that they were more effective at delivering and reducing complaints from customers, reducing the problem of not being delivered on time to a decrease. 0.9% and no charges incurred as a result of slow delivery due to force majeure acceptable to customers.The results of this research conclude that by shipping the product from the company to the customer’s hands, it has improved efficiency and can also control delivery time. This includes reducing the problem of waiting fees for customer companies and also reducing costs caused by outsourcing of transportation, and the company can control the time of delivery of goods by the customer’s need. We look forward to promoting the process even further and applying it to future operations to reduce shipping costs.
{"title":"Route Planning to Increase Transportation Efficiency: A Case Study of ABC Company Limited","authors":"Wasan Kanlaya, Phuwadon Waiyanet, Dhippayachut Sirisingh","doi":"10.1109/ICBIR54589.2022.9786454","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786454","url":null,"abstract":"This research is a study of route planning to increase transportation efficiency with the aim of analyzing freight routing and comparing freight costs first after the transportation route is completed by analyzing the appropriate transportation routes because the company has problems with shipping delays, which means that customers have to wait for goods and because of waiting that cause increased costs due to waiting penalties. Because you can’t control your time. Causes shipping errors due to outsourcing of vehicles through external contractors.The researchers then conducted a study of the delivery route, where the researchers used flow charts to get an overview of the company’s shipping process and then collect customer address information. These include delivery addresses, shipping cycles being stored, the time that customers receive estimated items in each cycle, and customer penalties, all of which are recorded in Microsoft Excel/Google maps, and then explore shipping routes separately from the actual shipping date of each cycle. Two types: inquiries from transport drivers who are hired for transport, and using Google Maps to explore routes and estimates to be classified as databases, and then set them as standards for transportation, after which the researchers conducted a three-month trial of the test results, which showed that they were more effective at delivering and reducing complaints from customers, reducing the problem of not being delivered on time to a decrease. 0.9% and no charges incurred as a result of slow delivery due to force majeure acceptable to customers.The results of this research conclude that by shipping the product from the company to the customer’s hands, it has improved efficiency and can also control delivery time. This includes reducing the problem of waiting fees for customer companies and also reducing costs caused by outsourcing of transportation, and the company can control the time of delivery of goods by the customer’s need. We look forward to promoting the process even further and applying it to future operations to reduce shipping costs.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131949954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786451
Kyoko Kanzaki, H. Isahara
We started developing a communication robot mounted Japanese dialogue system for people with dementia. For this purpose, we recorded the dialogues between caregivers and people with dementia in the nursing home. We call people living in the nursing home recipients. From our observation in the dialogue corpus, we found the differentiation between caregiver’s and recipient’s utterances. Also we chose topics that were frequently spoken based on analysis of the dialogues classified with some viewpoints, that is, the old memories, current topics, the dialogue related to their activities, or daily care. Based on the characteristics of their utterances in dialogue corpus, we extracted 6 items that we need to consider for a communication system for nursing.
{"title":"Analysis of Dialogue Between Caregivers and Recipients for a Communication Robot","authors":"Kyoko Kanzaki, H. Isahara","doi":"10.1109/ICBIR54589.2022.9786451","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786451","url":null,"abstract":"We started developing a communication robot mounted Japanese dialogue system for people with dementia. For this purpose, we recorded the dialogues between caregivers and people with dementia in the nursing home. We call people living in the nursing home recipients. From our observation in the dialogue corpus, we found the differentiation between caregiver’s and recipient’s utterances. Also we chose topics that were frequently spoken based on analysis of the dialogues classified with some viewpoints, that is, the old memories, current topics, the dialogue related to their activities, or daily care. Based on the characteristics of their utterances in dialogue corpus, we extracted 6 items that we need to consider for a communication system for nursing.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"51 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116003553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper describes the encoding scheme for pronoun substitutes and address terms in eight Asian languages based on the vocative studies. The target languages are selected according to the availability of the language experts and resources. The nature of pronoun substitutes and address terms expression across the languages can be confirmed by the concepts defined in the WordNet. In this study, a workbench for text data collection (WordList) has been carefully designed to maintain the input data consistency and the semantic linkage between the target languages. The WordList is a web-based application facilitating an online collaborative data input. It maintains the data in MongoDB, and supports JSON and CSV format file exporting for database backup and batch data cleansing for further expression pattern study.
{"title":"Collaborative Collection of Multilingual Pronoun Substitutes and Address Terms","authors":"Virach Sornlertlamvanich, Hiroki Nomoto, Sunisa Wittayapanyanon Saito, Atsushi Kasuga, Kenji Okano, Wataru Okubo, Yunjin Nam, Yoshimi Miyake, Thuzar Hlaing, Ryuko Taniguchi, Sri Budi Lestari","doi":"10.1109/ICBIR54589.2022.9786494","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786494","url":null,"abstract":"This paper describes the encoding scheme for pronoun substitutes and address terms in eight Asian languages based on the vocative studies. The target languages are selected according to the availability of the language experts and resources. The nature of pronoun substitutes and address terms expression across the languages can be confirmed by the concepts defined in the WordNet. In this study, a workbench for text data collection (WordList) has been carefully designed to maintain the input data consistency and the semantic linkage between the target languages. The WordList is a web-based application facilitating an online collaborative data input. It maintains the data in MongoDB, and supports JSON and CSV format file exporting for database backup and batch data cleansing for further expression pattern study.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116971233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786497
P. Vejjanugraha, Kanda Tiwatthanont, Napaphat Vichaidis, Tanasin Yatsungnoen, Patsama Charoenpong, Sared Wansopa, Adisak Suasaming, P. Boonsieng
Thailand 4.0 model is established to develop a smart city with human-machine interaction to communicate to every station in the manufacturing process using sensor and visualization techniques. The automated approach for analyzing and visualizing the Overall Equipment Effectiveness (OEE) of the assembly line on the continuous manufacturing system using Power BI is introduced. The data cleansing and data transform process was applied to prepare the input data, and the Data Analysis Expressions (DAX) measurement is used to calculate the key features from timestamp and output table such as time duration of ‘RED’, ‘GREEN’, and ‘YELLOW’, count ‘NG’ status, and count ‘FG’ status. Once OEE and OEE Loss are calculated from the prepared data, the visualization of Modules I, II, and III are generated to demonstrate the cycle time, progress amount, and OEE and OEE loss. The visualization shows the relation between OEE and OEE loss and their components. The losses and abnormality signals can be detected from the graph and eliminated losses by the Kaizen process. It showed that the Performance Loss from the minor stop could be reduced by decreasing the waiting time from 2 Standard Cycle Time (StdCT) to 1 StdCT, the OEE is improved from 53.11% to 57.05%, and Performance is changed from 78.55% to 84.38%.
建立泰国4.0模型，开发具有人机交互的智慧城市，利用传感器和可视化技术与制造过程中的每个工位进行通信。介绍了利用Power BI对连续制造系统装配线整体设备效率(OEE)进行自动化分析和可视化的方法。数据清洗和数据转换过程用于准备输入数据，数据分析表达式(data Analysis Expressions, DAX)测量用于从时间戳和输出表中计算关键特征，如' RED '， ' GREEN '和' YELLOW '的持续时间，计数' NG '状态和计数' FG '状态。从准备好的数据中计算出OEE和OEE Loss后，生成模块I、II和III的可视化，以显示周期时间、进度量以及OEE和OEE Loss。可视化显示了OEE和OEE损耗及其组成之间的关系。可以从图中检测出损耗和异常信号，并通过改善过程消除损耗。结果表明，将车辆的等待时间从2个标准周期(StdCT)减少到1个标准周期(StdCT)，可以减少小停车造成的性能损失，整车效率从53.11%提高到57.05%，性能从78.55%提高到84.38%。
{"title":"An Automated Data Analytics and Overall Equipment Effectiveness Visualization Technique for Assembly Line on Continuous Manufacturing System using Power BI","authors":"P. Vejjanugraha, Kanda Tiwatthanont, Napaphat Vichaidis, Tanasin Yatsungnoen, Patsama Charoenpong, Sared Wansopa, Adisak Suasaming, P. Boonsieng","doi":"10.1109/ICBIR54589.2022.9786497","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786497","url":null,"abstract":"Thailand 4.0 model is established to develop a smart city with human-machine interaction to communicate to every station in the manufacturing process using sensor and visualization techniques. The automated approach for analyzing and visualizing the Overall Equipment Effectiveness (OEE) of the assembly line on the continuous manufacturing system using Power BI is introduced. The data cleansing and data transform process was applied to prepare the input data, and the Data Analysis Expressions (DAX) measurement is used to calculate the key features from timestamp and output table such as time duration of ‘RED’, ‘GREEN’, and ‘YELLOW’, count ‘NG’ status, and count ‘FG’ status. Once OEE and OEE Loss are calculated from the prepared data, the visualization of Modules I, II, and III are generated to demonstrate the cycle time, progress amount, and OEE and OEE loss. The visualization shows the relation between OEE and OEE loss and their components. The losses and abnormality signals can be detected from the graph and eliminated losses by the Kaizen process. It showed that the Performance Loss from the minor stop could be reduced by decreasing the waiting time from 2 Standard Cycle Time (StdCT) to 1 StdCT, the OEE is improved from 53.11% to 57.05%, and Performance is changed from 78.55% to 84.38%.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116158106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786389
Alexander A. Hernandez, Ronaldo Juanatas, Victor James C. Escolano, Ma. Divina E. Elvambuena
Mobile payments have been growing in the retail small and medium enterprises in Manila, Philippines, an urban center of an emerging economy. Despite the introduction of mobile payment services, retail SMEs’ evidence on drivers and consequences of its adoption is relatively underexplored. To answer this gap, this study explored the driver and consequences of mobile payment adoption by using a qualitative study of retail SMEs. Results show that customer acceptance, connectivity and infrastructure, regulations, and trust drive the adoption of mobile payment adoption. Besides, consequences of mobile payment adoption include convenience, enhanced customer experience, revenue generation, and sustainability. This study presents some implications to improve the uptake of mobile payment services and contributions to research and practice.
{"title":"Mobile Payments Adoption in Small and Medium Retail Enterprises: An Exploratory Study in Manila, Philippines","authors":"Alexander A. Hernandez, Ronaldo Juanatas, Victor James C. Escolano, Ma. Divina E. Elvambuena","doi":"10.1109/ICBIR54589.2022.9786389","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786389","url":null,"abstract":"Mobile payments have been growing in the retail small and medium enterprises in Manila, Philippines, an urban center of an emerging economy. Despite the introduction of mobile payment services, retail SMEs’ evidence on drivers and consequences of its adoption is relatively underexplored. To answer this gap, this study explored the driver and consequences of mobile payment adoption by using a qualitative study of retail SMEs. Results show that customer acceptance, connectivity and infrastructure, regulations, and trust drive the adoption of mobile payment adoption. Besides, consequences of mobile payment adoption include convenience, enhanced customer experience, revenue generation, and sustainability. This study presents some implications to improve the uptake of mobile payment services and contributions to research and practice.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123696987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/icbir54589.2022.9786463
{"title":"ICBIR 2022 All Tracks Presentation Schedule","authors":"","doi":"10.1109/icbir54589.2022.9786463","DOIUrl":"https://doi.org/10.1109/icbir54589.2022.9786463","url":null,"abstract":"","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123320052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-19DOI: 10.1109/ICBIR54589.2022.9786459
Meyliana, Erick Fernando, H. A. Widjaja, S. W. Santoso, Surjandy, A. Condrobimo
This study develops a virtual booth implementation measurement model in e-commerce to increase customer intention to use and then buy. This development is based on this pandemic period. The use of e-commerce has become a place of buying and selling, so new innovations in the system are needed to increase visitors to the e-commerce system to buy. Thus, in this study, we develop a success measurement model for implementing a system based on the IS success model developed by Delon and Mclean. This study uses the variables Information Quality, Service Quality, Exhibition experience, System Quality, exhibition Satisfaction, and intention to use. This variable can play a role in helping determine the effectiveness of the implemented information system. Furthermore, this research will be used to measure respondents’ quantitative analysis using the system.
{"title":"Success Model Measuring Implementation of Customer Intention to use Virtual Booth on E-Commerce System in the Pandemic Covid-19","authors":"Meyliana, Erick Fernando, H. A. Widjaja, S. W. Santoso, Surjandy, A. Condrobimo","doi":"10.1109/ICBIR54589.2022.9786459","DOIUrl":"https://doi.org/10.1109/ICBIR54589.2022.9786459","url":null,"abstract":"This study develops a virtual booth implementation measurement model in e-commerce to increase customer intention to use and then buy. This development is based on this pandemic period. The use of e-commerce has become a place of buying and selling, so new innovations in the system are needed to increase visitors to the e-commerce system to buy. Thus, in this study, we develop a success measurement model for implementing a system based on the IS success model developed by Delon and Mclean. This study uses the variables Information Quality, Service Quality, Exhibition experience, System Quality, exhibition Satisfaction, and intention to use. This variable can play a role in helping determine the effectiveness of the implemented information system. Furthermore, this research will be used to measure respondents’ quantitative analysis using the system.","PeriodicalId":216904,"journal":{"name":"2022 7th International Conference on Business and Industrial Research (ICBIR)","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128689114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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