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Learning strategic orientation and sustained competitive advantage in four- and five-star hotels in Kenya 学习肯尼亚四星级酒店的战略定位和持续竞争优势
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.133
Zoni M Mwangi, V. Kaluyu
Four- and five-star hotels face intense competition from lower-rated hotels, international chains and the more recent vacation home rentals, often threatening their competitive advantage. This study explored the influence of learning strategic orientation on sustained competitive advantage in four- and five-starhotels in Kenya.The target population was 640 senior hotel managers from 80 four-and five-star hotels and a five-point Likert scale survey instrument which was completed by 247 respondents.Data was analyzed using Structural Equation Modelling and the analysis indicated that learning strategic orientation had a positive and significant influence (p<0.05) on sustained competitive advantage in four- and five-star hotels in Kenya. The study recommends considering training as an investment and budgeting resources for continuous staff training. Hotel management should share the organizational vision across all levels and constantly share information about competitors. Policymakers should support hospitality institutions, training of interns and exposure of local hoteliers to the international market.
四星级和五星级酒店面临着来自低评级酒店、国际连锁酒店和最近的度假屋租赁的激烈竞争,这往往威胁到它们的竞争优势。本研究探讨了学习战略导向对肯尼亚四星级和五星级酒店持续竞争优势的影响。目标人群为来自80家四星级和五星级酒店的640名高级酒店经理,采用李克特五分制调查工具,由247名受访者完成。运用结构方程模型对数据进行分析,分析结果表明,学习战略导向对肯尼亚四星级和五星级酒店的持续竞争优势有显著的正向影响(p<0.05)。该研究建议考虑将培训作为一项投资和预算资源,用于持续的工作人员培训。酒店管理层应该在各个层次上分享组织愿景,并不断分享竞争对手的信息。政策制定者应支持酒店机构,培训实习生,并使当地酒店经营者接触国际市场。
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引用次数: 0
Structural equation modeling of the relationship between external analysis and performance of national non-governmental organizations in the health sector of Kenya 外部分析与肯尼亚卫生部门国家非政府组织绩效之间关系的结构方程建模
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.140
Michael N Kawiti, J. Namada
The primary purpose of this study was to apply structural equation modeling (SEM) and confirmatory factor analysis (CFA) to establish the relationship between external analysis of micro factors and the performance of non-governmental organizations (NGOs) in the health sector of Kenya. The study utilized a descriptive cross-sectional research design and a positivist research philosophy. The study’s target population was 564 program directors and chief executive officers (CEOs) from 282 nationalNGOs in the health sector registered with the NGO coordination board. A structured questionnaire was used to collect data from a sample size of 234 program directors and CEOs who were selected using a stratified random sampling procedure. The data were analyzed using descriptive statistics (percentages, frequencies, means, and standard deviations) and inferential statistical methods (CFA and SEM). Data analysis was aided by Analysis of Moment Structures (AMOS) Version 26 and Statistical Package for Social Sciences (SPSS) Version 26. The outcomes of the study revealed that conducting external analysis of micro factors had a significant influence on the performance of national NGOs in the health sector in Kenya (β = 0.559, CR = 4.642, p< 0.05). According to the findings, external analysis of the task environment is essential for national NGOs in the health sector in Kenya to achieve their organizational performance goals. The study has implications for national NGOs in the health sector to routinely analyze the task environment to ensure that all micro factors are aligned to the strategies of the organization and thus enhance organizational performance.
本研究的主要目的是应用结构方程模型(SEM)和验证性因子分析(CFA)来建立微观因素的外部分析与肯尼亚卫生部门非政府组织(ngo)绩效之间的关系。本研究采用描述性横断面研究设计和实证主义研究哲学。该研究的目标人群是在非政府组织协调委员会注册的282个国家卫生部门非政府组织的564名项目主任和首席执行官。采用分层随机抽样的方法,对234名项目主管和首席执行官进行抽样调查,采用结构化问卷收集数据。使用描述性统计(百分比、频率、平均值和标准差)和推理统计方法(CFA和SEM)对数据进行分析。数据分析由矩结构分析(AMOS)版本26和社会科学统计软件包(SPSS)版本26辅助。研究结果显示,对微观因素进行外部分析对肯尼亚国家非政府组织在卫生部门的绩效有显著影响(β = 0.559, CR = 4.642, p< 0.05)。根据调查结果,任务环境的外部分析对于肯尼亚卫生部门的国家非政府组织实现其组织绩效目标至关重要。这项研究对卫生部门的国家非政府组织例行分析任务环境具有影响,以确保所有微观因素与本组织的战略保持一致,从而提高组织绩效。
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引用次数: 0
Influence of asset quality, capital adequacy, loan structure and macro-economic variables on financing of mortgage products by commercial banks in Kenya 资产质量、资本充足率、贷款结构和宏观经济变量对肯尼亚商业银行抵押贷款产品融资的影响
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.137
Robert Muriithi, T. Oketch, W. Maina
The study sought to determine the influence of asset quality, capital adequacy, loan structure and macro-economic variables on Financing of mortgage products by commercial banks in Kenya. The study used a descriptive research design targeting 196 bank managers including, relationship managers, head of mortgage/retail sales, head of documentation, credit manager, head ofdocumentation, head of finance, and finally head of legal. Data collected was coded and cleaned before undertaking necessary analysis that comprised descriptive and inferential statistics. Descriptive statistics was done by means of frequency tables, mean, standard deviations, charts and figures, while inferential statistics included ANOVA, regression and correlation analysis. The results show that asset quality, capital adequacy, loan structure, macroeconomic variables jointly influence 81.5% of the mortgage financing. Further they were positively and statistically significant in predicting the variation in mortgage financing (F (4, 147) = 161.65, p<.000). The study recommends that banks should consider their credit portfolio in making decisions on financing mortgage products. More so, banks should favour adjustable-rate mortgages as opposed to fixed-rate mortgages and that banks should not charge high loan fee for mortgage products. Finally, it is recommended that banks should support the government housing finance systems by offering various mortgage loan flexibilities to developers of affordable housing products and that it should formulate policy and procedure on mortgages that can support commercial banks in financing mortgage products.
这项研究试图确定资产质量、资本充足率、贷款结构和宏观经济变量对肯尼亚商业银行抵押贷款产品融资的影响。该研究采用描述性研究设计,针对196名银行经理,包括客户关系经理、抵押贷款/零售销售主管、文件主管、信贷经理、文件主管、财务主管,最后是法务主管。在进行包括描述性和推断性统计的必要分析之前,对收集的数据进行编码和清理。描述性统计采用频率表、均值、标准差、图表、图形等方法,推断性统计采用方差分析、回归分析、相关分析等方法。结果表明,资产质量、资本充足率、贷款结构和宏观经济变量共同影响了81.5%的抵押贷款融资。此外,它们在预测抵押贷款融资变化方面具有正统计学意义(F (4,147) = 161.65, p<.000)。该研究建议,银行在决定为抵押贷款产品融资时,应考虑其信贷组合。更重要的是,银行应该支持浮动利率抵押贷款,而不是固定利率抵押贷款,银行不应该对抵押贷款产品收取高额贷款费用。最后,建议银行支持政府住房金融体系,为经济适用房产品开发商提供各种灵活的抵押贷款,并制定能够支持商业银行为抵押贷款产品融资的抵押贷款政策和程序。
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引用次数: 0
Technology orientation and sustained competitive advantage in star rated hotels in Kenya 肯尼亚星级酒店的技术导向与持续竞争优势
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.136
Robert Muriithi, J. M. Ngari, Zoni M Mwangi
Luxury hotels face an increasingly complex environment that calls for ingenuity in sustaining competitive advantage. This paper examinesthe influence of technology orientation on sustained competitive advantage in four- and five-star hotels in Kenya. The study was anchored on the resourcebased viewdue to its support for sustained competitive advantage and internal resources inhighly competitive environments. The study followed the positivism research paradigm and applied a descriptive correlational research design. The sample comprised 283 senior managers and a five-point Likert scale questionnaire was used to collect data. Structural Equation Modelling was used to analyze structural relationships and test hypothesis. The results established that technology orientation had a positive and significant influence (p<0.05) on sustained competitive advantagein the operations of four-and five-star hotels. The study concluded that constantly and creatively upgrading technology standards for front desk, reservations and in-room amenities enhanced technology orientation. The study has implications for industry stakeholders and policymakers toinvest in research and development, acquisition of new technology and application of the latest technologies.
豪华酒店面临着一个日益复杂的环境,需要保持竞争优势的独创性。本文研究了技术导向对肯尼亚四星级和五星级酒店持续竞争优势的影响。本研究以资源为基础的观点为基础,因为它支持在高度竞争环境下的持续竞争优势和内部资源。本研究遵循实证主义研究范式,采用描述性相关研究设计。样本由283名高级管理人员组成,采用李克特五点量表收集数据。采用结构方程模型分析结构关系,检验假设。结果表明,技术导向对四星级和五星级酒店经营的持续竞争优势有显著的正向影响(p<0.05)。研究得出的结论是,不断创造性地提高前台、预订和客房设施的技术标准,可以增强技术导向。该研究对行业利益相关者和政策制定者投资于研发、获取新技术和应用最新技术具有启示意义。
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引用次数: 1
The effect of transaction costs of mobile credit on the financial prosperity of micro and small entrepreneurs in Nairobi County, Kenya 移动信贷交易成本对肯尼亚内罗毕县小微企业家金融繁荣的影响
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.135
A. Kimari, Agnes Ogada, San Lio
The purpose of this paper is to establish the effect of transaction costs of mobile credit on financial prosperity of MSEs. Financial prosperity looks at constructs of profitability, the leverage and liquidity. The study adopted a descriptive research design. The target population was 271,365 licensed MSEs as per the Nairobi City County Licensing Database as of  November 2020. The sample size was 400 MSEs. The results showed a negative and significant (P-value = 0.005) influence oftransaction costs of mobile credit on financial prosperity of micro entrepreneurs. Thus, an increase in transaction cost of mobile credit leads to a decline in financial prosperity for the MSEs.
本文的目的是建立移动信贷交易成本对中小微企业财务繁荣的影响。金融繁荣关注的是盈利能力、杠杆和流动性的构成。本研究采用描述性研究设计。根据内罗毕市县许可数据库,截至2020年11月,目标人口为271,365家获得许可的msse。样本量为400个mse。结果显示,移动信贷交易成本对微企业家财务繁荣的影响为负且显著(p值= 0.005)。因此,移动信贷交易成本的增加导致中小微企业金融繁荣程度的下降。
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引用次数: 0
Influence of macroeconomic variables on financing of mortgage products by commercial banks in Kenya 宏观经济变量对肯尼亚商业银行抵押贷款产品融资的影响
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.138
W. Maina, Bernard Omboi
Various macroeconomic variables including gross domestic product (GDP), interest rate, inflation,money supply, and exchange rate, among others, have implication on financing of mortgage byfinancial institutions including Banks. In this paper, these variables are incorporated so as to analyze the influence of macroeconomic variables on mortgage financing by commercial banks. This studysought to determine the influence of macroeconomic variables on the financing of mortgage marketproducts among commercial bank in Kenya. The study surveyed 196 head of documentation, creditoperations, credit manager, legal, finance, relationship manager and head of retail sales from 28commercial banks that offer mortgage products. Data was collected by the use of structuredquestionnaire. Findings on the effect of macroeconomic variables on the level of mortgage productsfinancing showed that that there is a statistically significant correlation between financing of mortgageproducts and macroeconomic variables (r=.731, p<.0.000). In addition, results showed thatmacroeconomic variables explain the variations of 53.5% of the mortgage financing. Based on theresults, this paper concludes that macro-economic variables in terms of general price levels, grossdomestic product, exchange rate and interest rate have a statistically significant influence on financingof mortgage products. Results are also conclusive that the additional costs on property price discouragebuyers in acquiring property. The exchange rate applied at any given time affects financing ofmortgages. This study recommends that commercial banks should develop a system that constantlymonitors the macroeconomic environment to determine if the conditions are favorable for mortgageprovision. The system should be developed to monitor macroeconomic indicators such as income level,inflation, interest levels, and exchange rates. Importantly, commercial banks should set favorable downpayment, that clients can afford to payment at once and clear the balance in installments.
各种宏观经济变量,包括国内生产总值(GDP)、利率、通货膨胀、货币供应量和汇率等,对包括银行在内的金融机构的抵押贷款融资都有影响。本文将这些变量结合起来,分析宏观经济变量对商业银行抵押贷款融资的影响。本研究旨在确定宏观经济变量对肯尼亚商业银行抵押贷款市场产品融资的影响。这项研究调查了来自28家提供抵押贷款产品的商业银行的196名文件主管、信贷业务主管、信贷经理、法律、财务、关系经理和零售销售主管。采用结构化问卷收集数据。宏观经济变量对抵押贷款产品融资水平影响的研究结果表明,抵押贷款产品融资与宏观经济变量之间存在统计学上显著的相关关系(r=。731年,p < .0.000)。此外,结果显示宏观经济变量解释了53.5%的抵押贷款融资的变化。在此基础上,本文得出了一般物价水平、国内生产总值、汇率和利率等宏观经济变量对抵押贷款产品融资的影响具有统计学意义的结论。结果还表明,房地产价格的额外成本阻碍了购房者购买房地产。任何给定时间的汇率都会影响抵押贷款的融资。本研究建议商业银行应建立一个系统,不断监测宏观经济环境,以确定条件是否有利于抵押贷款提供。该系统应用于监测收入水平、通货膨胀、利率水平、汇率等宏观经济指标。重要的是,商业银行应该设定优惠的首付款,使客户能够一次支付,余额分期偿还。
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引用次数: 0
Influence of selling situational leadership style on employee commitment within non-governmental organizations in Kenya 销售情境型领导风格对肯尼亚非政府组织员工承诺的影响
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.130
Joseph K Njoroge, C. Ouma, S. Nyambegera
This paper addresses the influence of selling situational leadership style on employee commitment within Non-Government Organizations (NGOs) in Kenya. Methodically, the study was guided by the positivism research philosophy. The study applied a descriptive correlational research design which was used to analyze data and provide responses to the research question and confirm or reject the correlation between two or more variables using hard data from the use of various data collectionmethods. The major emphasis is on determining cause and effect relationships. The population of the study was 80,299 employees from 2,816 NGOs operating within Kenya. Stratified random sampling was used to select 383 respondents for the study, having a response rate of 94.5%. Primary data was collected using semi-structured questionnaires that were designed based on the research objectives. Both descriptive and inferential statistics were employed in the analysis. The regression analysis revealed that selling situational leadership style influenced the employee commitment (β = 0.432, p=0.00) showing that a change of selling situational leadership style by a unit influenced employee commitment by 22.6%. From the empirical evidence and conclusion, this study recommends that the NGOs’ managers need to apply selling situational leadership style so that employees that are provided with equal chances at the workplace, feel acknowledged for their contribution. In turn, this leads to a sense of belonging and shared purpose among them. Thus, this encourages them and motivates them to give their best efforts to the companies.
本文研究了销售情境型领导风格对肯尼亚非政府组织(ngo)员工承诺的影响。在方法上,研究以实证主义研究哲学为指导。该研究采用描述性相关研究设计,用于分析数据,并对研究问题提供回应,并使用各种数据收集方法的硬数据确认或拒绝两个或多个变量之间的相关性。主要的重点是确定因果关系。研究对象是来自肯尼亚境内2816个非政府组织的80299名雇员。采用分层随机抽样的方法,选取383名受访者进行研究,回复率为94.5%。根据研究目的设计半结构化问卷,收集原始数据。在分析中采用了描述性统计和推断性统计。回归分析显示,销售情景领导风格对员工承诺有影响(β = 0.432, p=0.00),单位对销售情景领导风格的改变对员工承诺的影响为22.6%。从实证证据和结论来看,本研究建议非政府组织的管理者需要运用销售型情境领导风格,使工作场所提供平等机会的员工感到自己的贡献得到认可。反过来,这又导致了他们之间的归属感和共同目标。因此,这鼓励并激励他们为公司付出最大的努力。
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引用次数: 0
Individualized consideration and the growth of intra-regional trade in the East African community 个别考虑和东非共同体区域内贸易的增长
Pub Date : 2023-02-28 DOI: 10.59952/tuj.v5i1.132
T. Oketch, Abdikadir O Aden
The study sought to investigate the influence of individualized consideration of the Council of Ministerson the perceived growth of Intra-Regional Trade in the EAC. The research question for the study: Howdoes individualized consideration of the Council of Ministers influence the growth of Intra-RegionalTrade in the EAC? The study adopted positivism research philosophy and explanatory sequential mixed design and was anchored on the transformational leadership theory. Population for the study was 205Senior Trade Officers and Senior technical officers at the EAC headquarters. A sample size of 152 wasdrawn using random sampling technique. Data was collected using a structured questionnairecontaining open and closed ended questions, while interview guide was used for the technical officers.Data collected was coded, cleaned and analyzed using SPSS version 24 to obtain descriptive andinferential statistics. Results showed that the individualized consideration significantly influenced thegrowth of intra-regional trade in the EAC, R2=.366, F(1,121) = 69.786, p<.05; β =.561,t(7.868)=8.354, p<.05 leading to the rejection of the null hypothesis. Based on the findings, it wasconcluded that to enhance the growth of intra-regional trade, the council should be aware that theirindividualized consideration behavior enhances the growth of intra-regional trade. The studyrecommends for further research to understand the influence of the individualized consideration of theSummit members of the EAC on the growth of intra-regional trade.
这项研究试图调查部长理事会个别审议对东非共同体区域内贸易增长的影响。本研究的研究问题是:部长会议的个体化考量如何影响东亚经济共同体的区域内贸易增长?本研究采用实证主义研究哲学和解释性序贯混合设计,并以变革型领导理论为基础。是次研究的对象是205名选管会总部的高级贸易主任及高级技术主任。采用随机抽样技术抽取152个样本。数据收集使用结构化问卷,其中包含开放式和封闭式问题,而对技术人员使用访谈指南。收集的数据进行编码,清洗和分析,使用SPSS version 24获得描述性和推断性统计。结果表明,个体化考虑显著影响了东亚共同体区域内贸易的增长,R2=。366, F(1,121) = 69.786, p< 0.05;β = 0.561,t(7.868)=8.354, p<。05导致零假设被拒绝。在此基础上得出结论,为了促进区域内贸易的增长,理事会应该意识到他们的个性化考虑行为促进了区域内贸易的增长。本研究建议进一步研究,以了解东亚共同体首脑会议成员的个别考虑对区域内贸易增长的影响。
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引用次数: 0
Impact of technology innovation strategy on the completion of strategic projects in the electric power subsector in Kenya 技术创新战略对肯尼亚电力分部门战略项目完成的影响
Pub Date : 2022-07-30 DOI: 10.59952/tuj.v4i1.155
Florence Oginda, Julius K. Itunga, Dominic Mwenja, L. Mbugua
This paper examined the impact of technology innovation strategy on the completion of strategic projects in the electric power subsector in Kenya. Motivated by high cost of large projects planned and implemented but got abandoned or delayed, the study sought to model the relationship between technology innovation strategy and the completion of projects. Employing a mixed method approach, this study collected quantitative data, using structured questionnaire, from targeted managers of corporations in the subsector; and used an interview schedule to collect qualitative data from key informants-representatives of the Ministry of Energy, donors and project contractors. A total of 166 respondents out of the targeted 223 filled the questionnaire. Key informants were interviewed until saturation was reached. Factor analysis was used to test reliability and validity of the variable constructs and to confirm that they were suitable for use to generate useful statistics to inform the study. Utilizing SPSS application, a regression model was used to analyze quantitative data. Qualitative data was analyzed thematically. To test the null hypothesis that technology innovation strategy had no influence on the completion of projects, regression analysis turned out a p-value of –which was less than 0.05 and therefore significant. This meant that the null hypothesis was rejected and the alternative hypothesis that technology innovation strategy influenced project completion was not rejected. Culture was found not to moderate the relationship between technology innovation strategy and project completion. Consequently, the study recommended that project implementation agencies increase investments in and prioritize the implementation of technology innovation strategy.
本文考察了技术创新战略对肯尼亚电力分部门战略项目完成的影响。由于计划和实施的大型项目成本高,但被放弃或推迟,本研究试图建立技术创新战略与项目完成之间的关系模型。本研究采用混合方法,采用结构化问卷,从分行业的目标企业管理者中收集定量数据;并使用访谈时间表从主要举报人(能源部代表、捐助者和项目承包商)那里收集定性数据。在223名调查对象中,共有166人填写了问卷。对关键线人进行采访,直到采访达到饱和状态。因子分析用于测试变量结构的信度和效度,并确认它们适合用于生成有用的统计数据,以告知研究。运用SPSS软件对定量数据进行回归模型分析。对定性数据进行专题分析。为了检验技术创新策略对项目完成率没有影响的原假设,通过回归分析得到p值-小于0.05,因此p值显著。这意味着零假设被拒绝,而技术创新策略影响项目完成的替代假设没有被拒绝。研究发现,文化对技术创新策略与项目完成之间的关系没有调节作用。因此,该研究建议项目实施机构增加对技术创新战略的投资并优先实施技术创新战略。
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引用次数: 0
Influence of middle level management 中层管理的影响
Pub Date : 2022-07-30 DOI: 10.59952/tuj.v4i2.83
Tabitha Kimonyo, J. Ngari, Maina Muchara
The purpose of the research was to establish the influence of middle level management’s facilitating adaptability on strategy execution in insurance companies in Kenya. The study targeted Kenyan insurance sector with a population of 436 middle managers.  The study was guided by the positivism philosophy and used a descriptive and correlational research design. The population of study was 436 middle level managers in all the 49 insurance companies in Kenya. The sample size computed upon using the Yamane (1967) formula revealed a sample size of 209 respondents. The mean for facilitating adaptability ranged from 3.41 to 3.11. On the other hand, the standard deviation ranged from 0.571 to 0.767. The findings of the T-test show that the p-value of equality of variance is 0.029 which is less than 0.05 and this means that the variances are not assumed to be equal. The t-value for this study is 6.535 and the p-value for this t-value is 0.002. Because the p-value of 0.002 is less than the standard p-value of 0.05 (0.002< 0.05), the null hypothesis that there is no significant mean difference on facilitating adaptability and strategy execution is rejected. Hence the study concludes that there is a significant evidence to prove that there is statistical difference in achieving effective strategy execution based on facilitating adaptability. The results of the multiple linear regression indicated that facilitating adaptability predicted strategy execution as shown by R2 = .216, F(1, 172) = 47.263, p < .05, β = .279, t(174) = 6.875, p <.05.
本研究旨在探讨肯尼亚保险公司中层管理人员的促进适应性对公司战略执行的影响。这项研究的目标是肯尼亚保险行业的436名中层管理人员。本研究以实证主义哲学为指导,采用描述性、相关性研究设计。研究对象为肯尼亚49家保险公司的436名中层管理人员。使用Yamane(1967)公式计算的样本量显示了209名受访者的样本量。促进适应性的平均值介乎3.41至3.11。另一方面,标准差范围为0.571 ~ 0.767。t检验的结果显示,方差相等的p值为0.029,小于0.05,这意味着不假设方差相等。本研究的t值为6.535,p值为0.002。由于0.002的p值小于0.05的标准p值(0.002< 0.05),因此拒绝在促进适应性和策略执行方面没有显著均值差异的原假设。因此,本研究得出结论,有显著证据证明在促进适应性的基础上实现有效的战略执行存在统计学差异。多元线性回归结果表明,促进适应性对策略执行的预测结果为R2 = 0.216, F(1,172) = 47.263, p < 0.05, β = 0.279, t(174) = 6.875, p < 0.05。
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引用次数: 0
期刊
The Dhaka University Journal of Science
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