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Quality improvement practices and creative governance success in public hospitals in Kenya 肯尼亚公立医院的质量改进做法和创造性治理取得成功
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v4i1.158
V. Kaluyu, Paul Wachana, E. Kalunda
This study assessed the influence of quality improvement practices on creative governance success in Tier four public hospitals in Kenya. The study adopted a descriptive correlation research design. The target population was 200 composed of Administrative officers and Mid-level employees from each hospital. A census survey of 200 respondents was used. A Questionnaire yielding an acceptable reliability coefficient 0.7 and response rate of 157 respondents was attained during data collection. The background information was analyzed using descriptive statistics such as frequencies and percentages. The hypothesis testing was done using linear regression analysis. Quality Improvement (QI) practices assessed entailed: Establishment of dedicated quality improvement teams, holding of regular quality improvement meetings, establishing QI procedures/models, evidence of QI data collection and analysis and, monitoring to measure change. Overall, there is implementation of QI practices to some extent in the Tier four hospitals in Kenya. Correlation analysis between QI practices and creative governance indicated a strong positive significant relationship (r= 0.672 p= 0.00,). Creative governance was measured by innovative ideas/products, creative designs of processes, learning new skills, attainment of organization goals, motivated staff and satisfied clients. On testing the study hypothesis, results showed that quality improvement practices influenced creative governance (β= 0.55; p=0.000) but to mere 55% in the case of these selected public hospitals. The study results therefore inform hospital managers on the need to pay more attention to quality improvement practices so that the hospitals may reap the benefits of creative governance which then leads to superior delivery of services.
本研究评估了质量改进实践对肯尼亚四级公立医院创造性治理成功的影响。本研究采用描述性相关研究设计。目标人口为200人,包括各医院的行政官员和中层雇员。对200名受访者进行了人口普查。在数据收集过程中,获得了一份可接受的信度系数为0.7的问卷,回复率为157人。背景资料分析使用描述性统计,如频率和百分比。采用线性回归分析进行假设检验。评估的质量改进实践包括:建立专门的质量改进小组,召开定期质量改进会议,建立质量改进程序/模型,收集和分析质量改进数据的证据,以及监测以测量变化。总体而言,肯尼亚的四级医院在一定程度上实施了卫生保健实践。QI实践与创造性治理的相关分析表明,两者之间存在显著的正相关关系(r= 0.672 p= 0.00,)。创新治理的衡量标准包括创意/产品、流程创意设计、学习新技能、实现组织目标、员工积极性和客户满意度。在检验研究假设时,结果表明质量改进实践影响创造性治理(β= 0.55;P =0.000),但在这些选定的公立医院,这一比例仅为55%。因此,研究结果告知医院管理人员需要更多地关注质量改进实践,以便医院可以从创造性治理中获益,从而导致提供优质服务。
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引用次数: 0
Corporate entrepreneurship antecedents and organization performance in Kenya: An empirical study 肯尼亚企业创业背景与组织绩效的实证研究
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.166
J. Kamau
As research on internal environment for corporate entrepreneurship evolves, numerousresearchers have acknowledged it as an important strategy in promoting and fostering anenvironment for innovation. The aim of this study was to adopt an entrepreneurship model(Corporate Entrepreneurship Antecedents) predominantly developed and mostly applied indeveloped economies. The model was then to be tested for its adaptability in an emergingeconomy, in this case Kenya and establish its influence on organization performance. This hasremained largely untested. A quantitative study approach was carried out, using a questionnairesurvey to obtain responses from 43 established Kenyan banks. The findings indicated thatentrepreneurship models are contingent on the economic and environmental context.Confirmatory factor analysis identified three specific dimensions that emerged from the originalfive dimensions instrument adopted which are crucial for an environment conducive toentrepreneurial behavior in Kenya. They include top management support, workdiscretion/autonomy and rewards/reinforcement. These antecedents also strongly influenced theorganization performance and therefore offer timely contribution towards advanced research incorporate entrepreneurship in emerging economies. This paper enriches understanding of thecontingent nature of entrepreneurship models, suggesting that emerging country context mattersin terms of organization internal environment for corporate entrepreneurship and its effect onperformance.
随着对企业创业内部环境研究的不断深入,越来越多的研究者认为企业创业是促进和培育创新环境的重要策略。本研究的目的是采用一种主要发达经济体和主要应用于发达经济体的创业模式(公司创业先例)。然后对该模型在新兴经济体(在本例中为肯尼亚)中的适应性进行测试,并确定其对组织绩效的影响。这在很大程度上仍未经检验。采用定量研究方法,使用问卷调查获得43家肯尼亚老牌银行的答复。研究结果表明,创业模式取决于经济和环境背景。验证性因素分析确定了从最初采用的五个维度中产生的三个具体维度,这些维度对于有利于肯尼亚创业行为的环境至关重要。它们包括高层管理支持、工作裁量权/自主权和奖励/强化。这些前因后果也强烈地影响了组织绩效,因此为新兴经济体中企业精神的高级研究提供了及时的贡献。本文丰富了对创业模式偶然性的理解,表明新兴国家背景对企业创业的组织内部环境及其对绩效的影响至关重要。
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引用次数: 1
Influence of recruitment practices on employee turnover in hotels and resorts in Kilifi County, Kenya 招聘实践对肯尼亚基利菲县酒店和度假村员工流动率的影响
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.163
Hannah Orwa Bula, Charles Muriithi
The hotel industry is a labour intensive industry with high labour costs on goods and servicesproduced. In order to ensure quality of goods and services at a reasonable price, and compete inthe market, hotels’ and resorts’ management in Kilifi County must have control over theirrecruitment practices, satisfy employees and decrease undesired employee turnover. This paperestablishes the influence of recruitment practices on employee turnover among hotels and resortsin Kilifi County. Employee turnover has been found to be a big challenge for managers andemployees in Kilifi County hotels and resorts and, therefore the most effective way to manage it isthrough adoption of effective recruitment and selection practices. The study adopted bothexplanatory and descriptive research design employing stratified random sampling technique toselect respondents working in the different levels of the hotels. From a target population of 602employees in twenty four (24) hotels, a sample size of 180 respondents was drawn. For datacollection, questionnaire guide was used. Both inferential and descriptive statistics were used indata analysis which thence is presented in tables. The authors recommend making the workforceof employees not majorly composed youth category and hiring professional employees withcollege certificate or diploma for vacant positions. All hotels and resorts should have a humanresource office that handles all human resource related matters and which will spearhead therecruitment and selection function; with an annual budget allocation, a recruitment and selectionpanel, and performance of job analysis before filling of vacancies. Having accurate jobdescriptions and person specifications is a pre-requisite to the process.
酒店业是一个劳动密集型产业,生产商品和服务的劳动力成本很高。为了确保商品和服务的质量在一个合理的价格,并在市场上竞争,酒店和度假村的管理在基利菲县必须控制他们的招聘实践,满足员工和减少不希望的员工流动率。本文以基利菲县酒店度假区为研究对象,建立了招聘实践对员工离职的影响。员工流动率已被发现是基利菲县酒店和度假村经理和员工面临的一个巨大挑战,因此,最有效的管理方法是通过采用有效的招聘和选拔实践。本研究采用解释性和描述性研究相结合的设计,采用分层随机抽样的方法选择在酒店不同层次工作的受访者。从24家酒店的602名员工的目标人群中,抽取了180名受访者的样本。数据收集采用问卷调查法。在数据分析中使用了推理统计和描述性统计,因此以表格形式呈现。作者建议,不要让劳动力主要由年轻人组成,并聘请具有大学证书或文凭的专业人员填补空缺职位。所有的酒店和度假村都应该有一个人力资源办公室,处理所有与人力资源相关的事务,并将带头招聘和选择职能;有年度预算拨款,招聘和选拔小组,并在填补空缺之前进行职位分析。拥有准确的职位描述和人员规格是这个过程的先决条件。
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引用次数: 0
Impact of covid-19 pandemic on investments in the water sector in Kenya 2019冠状病毒病大流行对肯尼亚水部门投资的影响
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v4i1.159
Christine Mawia Julius
The purpose of this study was to establish the impact of Covid-19 pandemic on water investment financing in Kenya. This paper therefore presents an analysis of the investment financing as prioritized in the water sector since the onset of the Covid-19 pandemic. The study was done through an analysis of the Government of Kenya’s capital financing trends in the water sector targeting the counties of Nairobi, Kiambu and Murang’a during the pandemic period. The findings indicate that there was increased funding to the water sector in general. However, most financing was directed towards emergency works geared towards increased access to water for hand washing to curb the spread of the pandemic. In some cases, this resulted to shifting of resources from the long-term planned and ongoing projects to short-term emergency interventions. Such a shift is likely to negatively impact on the progress made towards the attainment of the Kenya’s Vision 2030 at the national level and the sustainable development goals at the global level.
本研究的目的是确定Covid-19大流行对肯尼亚水投资融资的影响。因此,本文分析了自2019冠状病毒病大流行以来水务部门优先考虑的投资融资情况。这项研究是通过分析肯尼亚政府在大流行期间针对内罗毕、基安布和穆朗阿县的水部门的资本融资趋势进行的。调查结果表明,一般来说,水部门的资金有所增加。然而,大部分资金用于紧急工程,旨在增加获得洗手用水的机会,以遏制该流行病的蔓延。在某些情况下,这导致资源从长期计划和正在进行的项目转移到短期紧急干预措施。这种转变可能会对在国家一级实现肯尼亚2030年愿景和在全球一级实现可持续发展目标方面取得的进展产生负面影响。
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引用次数: 0
Effect of team coaching on collaborative value within ashoka fellows' organizations in Africa 非洲阿育王研究员组织中团队指导对合作价值的影响
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v4i1.153
Wamuyu Mahinda, C. Ouma, J. Kamau
The striking of the Covid-19 pandemic, defined by an economic slump, has created an emergency asthe capacity of government and nonprofit services to support communities have been stretched close tobreaking point. Team coaching enables teams to collaboratively co-create structures and processesthat support the needs of organizations. Team coaching has accentuated team productivity, improvedengagement levels, and helped reach commonly accepted team goals as a collective strategic practice.Explanatory sequential mixed-method research design consisting of two distinct phases, namelyquantitative and qualitative approaches, was adopted. The target population constituted 154 AshokaFellows organizations working in 19 countries in Africa. Quantitative data was collected usingstructured questionnaires via an online survey, while qualitative data was collected using interviewguides via Zoom. The collected data were analyzed using SmartPLS software for Structural EquationModeling (SEM) as well as Statistical Package for the Social Sciences (SPSS). The study findingsindicated a significant P-value of 0.012. It was further observed that team coaching accounted for29.2% of the variation in collaborative value. Coaching teams should be encouraged to unleash teams'potential to solve problems and form alignment between how they work, deliver, and their continueddevelopment over time as it creates new insights and awareness and translates the latest insights intomeaningful actions.
以经济衰退为特征的新冠肺炎大流行的爆发,造成了一种紧急情况,因为政府和非营利服务机构支持社区的能力已接近崩溃边缘。团队指导使团队能够协作地共同创建支持组织需求的结构和流程。团队指导提高了团队的生产力,提高了参与水平,并帮助达成了普遍接受的团队目标,作为一种集体战略实践。解释序贯混合方法研究设计分为定量和定性两个不同阶段。目标人群包括在非洲19个国家工作的154个ashoka研究员组织。定量数据是通过在线调查使用结构化问卷收集的,而定性数据是通过Zoom访谈指南收集的。收集的数据使用结构方程建模(SEM)的SmartPLS软件以及社会科学统计软件包(SPSS)进行分析。研究结果表明p值为0.012。我们进一步观察到,团队指导对协作价值的影响占29.2%。应该鼓励教练团队释放团队解决问题的潜力,并在他们如何工作、交付和持续发展之间形成一致,因为它创造了新的见解和意识,并将最新的见解转化为有意义的行动。
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引用次数: 0
An assessment of strategies used on resources mobilization: A case of the Université Chrétienne Bilingue Du Congo (UCBC) 对资源调动战略的评价:以刚果民主共和国双语大学为例
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.169
Joel Asiimwe Nzikako, B. Warue
Many people in institutions or organizations have excellent visions and initiatives but most ofthem don’t see their visions come true because of either lack of resources or mismanagement ofthe mobilized resources. This study focuses on an assessment of strategies used on resourcesmobilization in the Université Chrétienne Bilingue du Congo (UCBC). In particular, the studysought to find out whether community participation, local fundraising, management practicesand marketing strategies affect resource mobilization at UCBC. The study adopted a quantitativeapproach targeting a population of 509 subjects. Stratified and purposive sampling techniqueswere used to get a sample size of 95 subjects. Data was collected using structured questionnairewith Likert scale measurement. The collected data was analyzed using confirmatory factoranalysis method. The results found out that management practices (p-value 0.0018), marketingstrategies (p-value 0.0430), local fundraising (p-value 0.0849) and community participation (pvalue 0.0019) were positive and significantly related to resource mobilization. The study recommends that UCBC considers the significant variables as they affect resource mobilization performance.
机构或组织中的许多人都有出色的愿景和主动性,但他们中的大多数人都没有看到他们的愿景成真,因为缺乏资源或管理不善。本研究的重点是评估刚果民主共和国双语大学(UCBC)用于调动资源的战略。特别是,该研究试图找出社区参与、当地筹款、管理实践和营销策略是否影响UCBC的资源动员。该研究采用了定量方法,目标人群为509名受试者。采用分层和有目的抽样技术获得95名受试者的样本量。采用结构化问卷和李克特量表进行数据收集。采用验证性因子分析法对收集的数据进行分析。结果发现,管理实践(p值为0.0018)、营销策略(p值为0.0430)、地方筹资(p值为0.0849)和社区参与(p值为0.0019)与资源动员呈显著正相关。该研究建议UCBC考虑影响资源调动绩效的重要变量。
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引用次数: 0
Social capital and health micro-insurance uptake by the informal sector workers in Kenya 肯尼亚非正规部门工人的社会资本和小额医疗保险
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v4i1.154
J. Magambo, B. Warue, L. Mbugua, Dominic Mwenja
This paper focuses on social capital as a determinant of health micro insurance uptake by informalsector workers in eight regions (Lake, North Rift, Central, Pwani, South Eastern, Frontier counties,Narok-Kajiado and Nairobi) in Kenya. Further moderating effects of mobile telephone technology wasexplored to find out its influence on the health micro insurance uptake. The study target populationcomprised 7,399,347 micro and small enterprises while sample size of 1,387 was selected out of thepopulation using stratified sampling technique. Social capital was found positive and significant (pvalue<0.05)  in relation to health micro insurance uptake. The mobile telephone technology was found positiveand significant (p-value< 0.05) in seven regions while Nairobi region, it was found to benegative and insignificant (p- value=0.123). The study found that social capital is an important factorto consider when selling micro insurance products.
本文重点研究了社会资本对肯尼亚8个地区(Lake、North Rift、Central、Pwani、South Eastern、Frontier县、Narok-和Nairobi)非正规部门工人健康微保险吸收的决定因素。进一步探讨移动电话技术的调节作用,以找出其对健康微保险吸收的影响。研究对象包括7399347家微型和小型企业,采用分层抽样技术从总体中选取1387家样本量。社会资本对健康小额保险吸收呈显著正相关(p值<0.05)。移动电话技术在7个地区呈显著正相关(p值< 0.05),而内罗毕地区呈显著负相关(p值=0.123)。研究发现,社会资本是销售小额保险产品时需要考虑的重要因素。
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引用次数: 0
Empirical study of Africa macroeconomic fundamentals mismatch: Impact on economic development in Kenya 非洲宏观经济基本面错配的实证研究:对肯尼亚经济发展的影响
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.172
San Lio
This paper is an analysis of the extent of macroeconomic fundamentals mismatch and theconsequent impact on economic development in Africa, a case of Kenya. A key contribution ofthis paper is to show that the macroeconomic variables such as finance, unemployment,international trade, government fiscal policies, as well as savings and investments by firms andhouseholds interact in the Kenya’s economy; and their total negative impacts owing tomisalignment with key trade sectors contributing the most to economic growth, account for thecountry’s weak pecuniary performance; a trend replicable in the larger Africa. The studyemployed quantitative research design using a self-administered questionnaire and targeted apopulation of 47 managers who are regulators, and commercial bankers, working withinNairobi, Kenya’s capital. Both secondary and primary sources of data were used in eliciting therequisite information essential for the research findings. Stratified random sampling wasemployed to select the sample data. The Statistical Package for the Social Sciences (SPSS)version 20.0 was used in data processing and analyses. The findings indicate that the mismatchof macroeconomic fundamentals in Kenya is significant, with a p = 0.0001, and has far reachingnegative impacts on the country’s economic development. Government fiscal policies, exports,and finance, had more devastating negative impacts on economic development in Kenya. There isa general trend indicating that firms and households tended to take advantage of investmentopportunities despite the unfavourable environment.
本文以肯尼亚为例,分析了非洲宏观经济基本面不匹配的程度及其对经济发展的影响。本文的一个关键贡献是表明宏观经济变量,如金融、失业、国际贸易、政府财政政策以及企业和家庭的储蓄和投资在肯尼亚经济中相互作用;由于与对经济增长贡献最大的主要贸易部门不一致,它们的总体负面影响造成了该国疲弱的货币表现;这一趋势可以在更大的非洲复制。该研究采用了定量研究设计,使用了一份自我管理的问卷,目标人群是47名在肯尼亚首都内罗毕工作的管理者和商业银行家。二级和一级数据来源都被用于获取研究结果所必需的信息。采用分层随机抽样方法选取样本资料。使用SPSS 20.0版本进行数据处理和分析。研究结果表明,肯尼亚宏观经济基本面的不匹配是显著的,p = 0.0001,并对该国的经济发展产生了深远的负面影响。政府财政政策、出口和金融对肯尼亚经济发展的负面影响更为严重。总的趋势表明,尽管环境不利,企业和家庭仍倾向于利用投资机会。
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引用次数: 0
Effect of insider trading prohibitions: Regulation on security market returns in Kenya 内幕交易禁令的影响:肯尼亚证券市场收益的监管
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.168
Gillian Mwaniki
This paper provides an analysis of legal insider trading on the Nairobi Securities Exchange(NSE) by using data published by security market. An event study methodology was used todetermine the unit of analysis. The causal research design was used on the event to find outwhether there was any significant difference between pre and post regulation by observing thebehaviour of abnormal returns and stock returns volatility. The sample comprised of 39companies out a population of 55 companies that traded continuously from 1998 to 2010. Themarket model was used to determine alpha and beta to calculate abnormal returns. The GARCHmodel was used to find the significant difference between the pre and post regulation throughstock market volatility. The study results indicate that the regulation analysed had evidence ofabnormal returns that accumulated slowly over the event period of the regulation. The analysis ofregulation on insider trading shows high level of abnormal returns ranging from 0 to 8. Theregulation results indicate reduced volatility during the post regulation as indicated by theGARCH model. Statistical analysis gives an F statistic of 242.5 while the critical F statistic is3.85. The results indicate that investors viewed the regulation as good news to the market. Therewas anticipation among the investors during pre-regulation as reflected by stock volatility duringthe pre-regulation period. The study concludes that regulation of the capital market brings aboutefficiency through reduced volatility and reduced abnormal returns after regulation is enacted bythe government.
本文利用证券市场公布的数据对内罗毕证券交易所(NSE)的合法内幕交易进行了分析。采用事件研究方法确定分析单元。对事件采用因果研究设计,通过观察异常收益和股票收益波动的行为,探究监管前后是否存在显著差异。样本包括1998年至2010年间连续上市的55家公司中的39家。利用市场模型确定α和β来计算异常收益。garch模型通过股票市场波动发现了监管前后的显著差异。研究结果表明,所分析的监管有证据表明,在监管的事件期内,异常收益缓慢累积。对内幕交易监管的分析显示,异常收益水平较高,范围在0 ~ 8之间。监管结果表明,正如garch模型所表明的那样,监管后的波动性有所降低。统计分析得出F统计量为242.5,而临界F统计量为3.85。结果表明,投资者将监管视为市场的好消息。投资者在调控前存在预期,反映在调控前的股价波动上。研究认为,政府实施监管后,资本市场的监管通过降低波动性和降低异常收益带来了效率。
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引用次数: 0
Human resource management practices and employee performance in tea factories in Nyamira County, Kenya 肯尼亚尼亚米拉县茶厂人力资源管理实践与员工绩效
Pub Date : 2023-03-27 DOI: 10.59952/tuj.v1i2.171
Daniel Oboso Ondieki, H. Bula
This paper is an investigation into the relationship between human resource management (HRM) practices and performance of employees in tea factories in Nyamira County, Kenya. The study covered the aspects of employee welfare programs, team working, training, involvement and performance of workers. The study adopted a quantitative research approach using descriptive statistical model to analyze and present data. A sample of 202 was drawn from 425 employees from all the six factories in Nyamira County. Primary data gathering was by use of selfadministered questionnaire. Quantitative data was analyzed by use of descriptive and inferential statistics with multiple regression analysis and content analysis for qualitative data. The findings were presented using means and frequency tables. The findings indicated that a good number of employees were familiar with various HRM practices and that there is a great relationship between human resource management practices and employee performance in tea factories. Majority of the factories have few welfare programs leading to dissatisfaction among employees. Team work is adopted by all the six tea factories and is seen as an important practice in improving employee performance. Performance of workers can be increased by providing employees continuous training and organizing seminars as they face challenges from time to time. Finally, the study concludes that employee involvement is deficient in tea factories. The main reason to this deficiency is lack of appropriate policies and goodwill from the management of the tea factories.
本文是对肯尼亚尼亚米拉县茶厂人力资源管理(HRM)实践与员工绩效之间关系的调查。该研究涵盖了员工福利计划、团队合作、培训、员工参与和员工绩效等方面。本研究采用定量研究方法,运用描述性统计模型对数据进行分析和呈现。从尼亚米拉县所有六家工厂的425名员工中抽取了202名样本。主要资料收集采用自填问卷。定量资料采用描述统计和推理统计,定性资料采用多元回归分析和内容分析。研究结果采用均值和频率表。研究结果表明,相当多的员工熟悉各种人力资源管理实践,茶厂人力资源管理实践与员工绩效之间存在很大的关系。大多数工厂几乎没有福利项目,导致员工不满。六家茶厂都采用团队合作,并将其视为提高员工绩效的重要做法。为员工提供持续的培训和组织研讨会,以应对员工不时面临的挑战,从而提高员工的绩效。最后,研究得出茶厂员工投入不足的结论。造成这种不足的主要原因是茶厂管理层缺乏适当的政策和善意。
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引用次数: 1
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The Dhaka University Journal of Science
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