Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524586
W. K. Hoehn
This paper describes the approach Hughes Aircraft Company is using to integrate six sigma and robust design approaches on major quality management programs. Six sigma and robust design techniques must be tightly coupled to ensure that a design is both manufacturable and also serves the needs of the customer. Because of the need to ensure customer satisfaction early in the design life cycle, Hughes Aircraft Company has made the development and deployment of six sigma and robust design a top priority. This paper describes how Hughes is linking six sigma and robust design to ensure customer satisfaction.
{"title":"Robust designs through design to six sigma manufacturability","authors":"W. K. Hoehn","doi":"10.1109/IEMC.1995.524586","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524586","url":null,"abstract":"This paper describes the approach Hughes Aircraft Company is using to integrate six sigma and robust design approaches on major quality management programs. Six sigma and robust design techniques must be tightly coupled to ensure that a design is both manufacturable and also serves the needs of the customer. Because of the need to ensure customer satisfaction early in the design life cycle, Hughes Aircraft Company has made the development and deployment of six sigma and robust design a top priority. This paper describes how Hughes is linking six sigma and robust design to ensure customer satisfaction.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"259 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133124018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524585
L. Doukas, W. Parkins, C. Jeyaratnam
This paper addresses a quality function deployment (QFD) methodology for understanding and integrating user quality factor requirements into system design. A modified analytic hierarchy process is used to determine the relative importance of each requirement. The main objective of this methodology is to convert each user quality factor requirement into design specifications expressed in producers language. This paper establishes the process and uses a simple well understood problem to test the functionality of the process. A kitchen is used as a hypothetical system to illustrate key steps involved in the QFD process for translating user quality factor requirements into final design specifications.
{"title":"Integrating quality factors into system design","authors":"L. Doukas, W. Parkins, C. Jeyaratnam","doi":"10.1109/IEMC.1995.524585","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524585","url":null,"abstract":"This paper addresses a quality function deployment (QFD) methodology for understanding and integrating user quality factor requirements into system design. A modified analytic hierarchy process is used to determine the relative importance of each requirement. The main objective of this methodology is to convert each user quality factor requirement into design specifications expressed in producers language. This paper establishes the process and uses a simple well understood problem to test the functionality of the process. A kitchen is used as a hypothetical system to illustrate key steps involved in the QFD process for translating user quality factor requirements into final design specifications.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132527764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.523926
Diao Shuo, Zhang Xue
In this paper, the authors describe a technology using client/server computing for use in a dynamic scheduling system solving a continual manufacture management problem.
在本文中，作者描述了一种使用客户机/服务器计算的技术用于解决连续生产管理问题的动态调度系统。
{"title":"An application of client/server computing on dynamic scheduling problem","authors":"Diao Shuo, Zhang Xue","doi":"10.1109/IEMC.1995.523926","DOIUrl":"https://doi.org/10.1109/IEMC.1995.523926","url":null,"abstract":"In this paper, the authors describe a technology using client/server computing for use in a dynamic scheduling system solving a continual manufacture management problem.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131405617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.523907
D. Methe
This paper examines the role played by the Korean government in developing an innovation community through the initiation of a national research project. Called the highly advanced nation (HAN) project, its goal is to increase the capabilities of the innovation community to conduct forward engineering. The organizational structure of the HAN project is examined to determine which agencies play the key roles in managing and conducting the research. The results show a shift rewards business organizations as the key conductors of the research, and also highlights changes in the management role played by government.
{"title":"Moving into the technological fast lane: from reverse to forward engineering through the establishment of innovation communities in Korea","authors":"D. Methe","doi":"10.1109/IEMC.1995.523907","DOIUrl":"https://doi.org/10.1109/IEMC.1995.523907","url":null,"abstract":"This paper examines the role played by the Korean government in developing an innovation community through the initiation of a national research project. Called the highly advanced nation (HAN) project, its goal is to increase the capabilities of the innovation community to conduct forward engineering. The organizational structure of the HAN project is examined to determine which agencies play the key roles in managing and conducting the research. The results show a shift rewards business organizations as the key conductors of the research, and also highlights changes in the management role played by government.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131787566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.523928
J. Priest, L. Doukas, N. Blaikie
Since the early 1960s, commercial computing has seen major advances in software engineering and management, enabling progressively greater outcome predictability of information technology business systems products (ITBSPs). However, IT systems investments (ITSIs) that depend on ITBSPs to achieve their goals, have not enjoyed a similar increase in outcome predictability and acceptance. To better understand this phenomenon, an in depth study of the experiences of 45 managers and consultants covering 9 ITSIs across 6 organisations was conducted. The systems investments were selected as being either surprisingly successful or surprisingly problematic. This paper discusses a model that integrates several findings about the type of work, evolutionary phases, domains of activity and impact factors that influence the conduct and outcomes of ITSIs. The findings reported here were shared by successful but not problematic IT systems investments. Guidelines for defining and managing the work types reported here have also been developed in the research and these are summarised.
{"title":"Investigation of factors that strongly influence the outcomes of information technology (IT) systems investments","authors":"J. Priest, L. Doukas, N. Blaikie","doi":"10.1109/IEMC.1995.523928","DOIUrl":"https://doi.org/10.1109/IEMC.1995.523928","url":null,"abstract":"Since the early 1960s, commercial computing has seen major advances in software engineering and management, enabling progressively greater outcome predictability of information technology business systems products (ITBSPs). However, IT systems investments (ITSIs) that depend on ITBSPs to achieve their goals, have not enjoyed a similar increase in outcome predictability and acceptance. To better understand this phenomenon, an in depth study of the experiences of 45 managers and consultants covering 9 ITSIs across 6 organisations was conducted. The systems investments were selected as being either surprisingly successful or surprisingly problematic. This paper discusses a model that integrates several findings about the type of work, evolutionary phases, domains of activity and impact factors that influence the conduct and outcomes of ITSIs. The findings reported here were shared by successful but not problematic IT systems investments. Guidelines for defining and managing the work types reported here have also been developed in the research and these are summarised.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129747135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524588
S. W. Foo, W. Lien, M. Xie, E. V. Geest
Reliability of products plays a crucial role in retaining brand loyalty. The conventional approach to reliability analysis resorts to testing the prototype and entails long development time. This is undesirable for electronic products which have very short life cycle. Reliability by design using the stressor-susceptibility interaction model provides a way to address this dilemma. Management no longer have to forgo reliability analysis in the race to shorten time-to-market.
{"title":"Reliability by design a tool to reduce time-to-market","authors":"S. W. Foo, W. Lien, M. Xie, E. V. Geest","doi":"10.1109/IEMC.1995.524588","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524588","url":null,"abstract":"Reliability of products plays a crucial role in retaining brand loyalty. The conventional approach to reliability analysis resorts to testing the prototype and entails long development time. This is undesirable for electronic products which have very short life cycle. Reliability by design using the stressor-susceptibility interaction model provides a way to address this dilemma. Management no longer have to forgo reliability analysis in the race to shorten time-to-market.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129920157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.523918
Andrew Cook, Jeff Butler, Alan Pearson
In recent years, much attention has been given to product introduction by managers, consultants and academics. Although many companies are actively improving their new product introduction processes, many are merely applying prescriptive techniques without fully understanding their processes. Very few companies use self-assessment techniques on the product introduction process because it is believed by many that product introduction is too complex and too diverse. This paper argues that self-assessment can be applied to global product introduction (the most complex operating scenario) and a framework for applying the technique is suggested.
{"title":"Improving the efficiency and effectiveness of global new product introduction-the development of a self-assessment framework","authors":"Andrew Cook, Jeff Butler, Alan Pearson","doi":"10.1109/IEMC.1995.523918","DOIUrl":"https://doi.org/10.1109/IEMC.1995.523918","url":null,"abstract":"In recent years, much attention has been given to product introduction by managers, consultants and academics. Although many companies are actively improving their new product introduction processes, many are merely applying prescriptive techniques without fully understanding their processes. Very few companies use self-assessment techniques on the product introduction process because it is believed by many that product introduction is too complex and too diverse. This paper argues that self-assessment can be applied to global product introduction (the most complex operating scenario) and a framework for applying the technique is suggested.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129251583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524605
K. Lee
This paper looks at the variation of research objectives, concurrent engineering processes, research outputs and their industrial applicability of Japan's national collaborative basic research projects. It is observed that various objectives are considered important, projects are important to participating companies but may not be suitable for their industrial strategy; downstream interaction with basic research is insignificant; research outputs consist of more basic knowledge than that for industrial applications, but knowledge transfer to companies consists mainly of knowledge for specific industrial applications; and knowledge for specific applications is considered relatively more applicable in the near, intermediate as well as the distant future.
{"title":"Objectives, concurrent engineering, outputs and industrial applicability of Japan's national collaborative basic research projects","authors":"K. Lee","doi":"10.1109/IEMC.1995.524605","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524605","url":null,"abstract":"This paper looks at the variation of research objectives, concurrent engineering processes, research outputs and their industrial applicability of Japan's national collaborative basic research projects. It is observed that various objectives are considered important, projects are important to participating companies but may not be suitable for their industrial strategy; downstream interaction with basic research is insignificant; research outputs consist of more basic knowledge than that for industrial applications, but knowledge transfer to companies consists mainly of knowledge for specific industrial applications; and knowledge for specific applications is considered relatively more applicable in the near, intermediate as well as the distant future.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125361436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524592
K. Lee
This paper, using an input-interaction-integration analysis of management practices and project activities in Japan's national collaborative basic research projects, looks into Japan's emphasis and attempt in establishing creative research environment and effective research collaboration for promoting basic research. In all, three national collaborative programs studied both research collaboration and provision of creative research environment are observed to be significantly emphasized and practiced and considered by researchers to be important for their research. The distribution of emphasis and practice is, however, observed to be uneven across programs and sectors depending on the. Designed nature of the program and the inherent nature and management practices of the participating organizations in their respective sector.
{"title":"Managing Japan's national collaborative basic research projects an input-interaction-integration analysis","authors":"K. Lee","doi":"10.1109/IEMC.1995.524592","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524592","url":null,"abstract":"This paper, using an input-interaction-integration analysis of management practices and project activities in Japan's national collaborative basic research projects, looks into Japan's emphasis and attempt in establishing creative research environment and effective research collaboration for promoting basic research. In all, three national collaborative programs studied both research collaboration and provision of creative research environment are observed to be significantly emphasized and practiced and considered by researchers to be important for their research. The distribution of emphasis and practice is, however, observed to be uneven across programs and sectors depending on the. Designed nature of the program and the inherent nature and management practices of the participating organizations in their respective sector.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122732443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1995-06-28DOI: 10.1109/IEMC.1995.524621
S. Ladany
The optimal level to which the mean of a critical variable should be set-up, when the revenue per unit of oversized and undersized items are unequal, has been determined for the case where the variable is distributed normally. It has been proven analytically that the optimal set-up level should not be in the middle, in-between the specification limits, but at a certain distance from it in the direction of the type of nonconforming item which generates a higher economic value per unit. That optimal distance was determined to depend on the spread of the specification limits, and on the relationship between the unit revenues obtained from oversized and undersized items. The use of the optimal set-up level is facilitated by the derivation of a simple closed form formula. The increase in profit-with optimal setup-was found to reach up to about ten percent when the spread of the specification limits is narrow. Sensitivity of the profit to the use of nonoptimal set-up levels was also investigated.
{"title":"Optimal set-up of a manufacturing process with unequal revenue from oversized and undersized items","authors":"S. Ladany","doi":"10.1109/IEMC.1995.524621","DOIUrl":"https://doi.org/10.1109/IEMC.1995.524621","url":null,"abstract":"The optimal level to which the mean of a critical variable should be set-up, when the revenue per unit of oversized and undersized items are unequal, has been determined for the case where the variable is distributed normally. It has been proven analytically that the optimal set-up level should not be in the middle, in-between the specification limits, but at a certain distance from it in the direction of the type of nonconforming item which generates a higher economic value per unit. That optimal distance was determined to depend on the spread of the specification limits, and on the relationship between the unit revenues obtained from oversized and undersized items. The use of the optimal set-up level is facilitated by the derivation of a simple closed form formula. The increase in profit-with optimal setup-was found to reach up to about ten percent when the spread of the specification limits is narrow. Sensitivity of the profit to the use of nonoptimal set-up levels was also investigated.","PeriodicalId":231067,"journal":{"name":"Proceedings for Operating Research and the Management Sciences","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122102564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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