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The Influence of Reward and Punishment on Employee Performance at Royal Tunjung Bali Hotel & Spa Legian 利吉安东中巴厘皇家酒店奖惩对员工绩效的影响
Pub Date : 2019-12-20 DOI: 10.32535/ijabim.v4i3.681
N. Novarini, Gusti Ayu Imbayani
This research aims to analyze the effect of Reward, and Punishment against the performance of Employees on the Royal Tunjung Bali Spa Kuta Legian & Hotel. This research method using the census to determine the number of sampelnya, with all employees so that the number of samples of research is as much as 35 employees. The data collection method using observation, interview and questionnaire presented to employees Royal Tunjung Bali Spa Kuta Legian & Hotel. Data analysis technique used is a Statistical Package for Social Science (SPSS) version 17.0. Data collection techniques used are observation, interviews, and questionnaires. Analytical techniques used was multiple linear regression analysis. The results showed that test results obtained F, with F count of 73.737 with significant value 0.000 < 0.05 then Ho is rejected, this means a variable Reward and Punishment effect simultan against variable Employee Performance. and also Reward positive and significant influence on performance of employees can be seen from the results of the test T retrieved the value T calculate the significance value 2.229 of 0.033. While the value T calculate the Punishment of 2.196 means having a significant and positive influence on performance of employees. Reward is the dominant or most variables in influencing the performance of employees. The results of this research show that the better the Reward for employees, which is supported by the existence of Punishment in the form of awarding penalties to employees who make mistakes it is able to improve the performance of employees become better again, so need to do a repair and improvement by Splurge management Tunjung Bali Hotel & Spa.
本研究的目的是分析奖励和惩罚对员工绩效的影响,在皇家Tunjung巴厘岛温泉库塔勒吉安酒店。本研究方法采用人口普查来确定样本数,以全体员工为样本,使研究的样本数多达35名员工。本研究采用观察法、访谈法和问卷调查法对库塔勒吉安皇家东中巴厘温泉酒店的员工进行数据收集。使用的数据分析技术是社会科学统计软件包(SPSS) 17.0版。使用的数据收集技术有观察、访谈和问卷调查。分析方法为多元线性回归分析。结果表明,测试结果为F, F计数为73.737,且显著值0.000 < 0.05,则不接受Ho,这意味着对可变员工绩效同时存在可变奖惩效应。并且奖励对员工绩效也有积极显著的影响,从检验结果T中可以看出,检索值T计算出显著性值2.229 = 0.033。而计算惩罚值为2.196的值T则表示对员工绩效有显著的积极影响。薪酬是影响员工绩效的最主要或最主要的变量。本研究的结果表明,对员工的奖励越好,以惩罚的形式对犯错的员工进行奖励的支持,就能使员工的绩效再次变得更好,因此需要通过Splurge管理来做一个修复和改进东中巴厘岛酒店。
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引用次数: 8
An Empirical Study of Workplace Violence: Ideas on How to Stop It 工作场所暴力的实证研究:如何制止它的想法
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.560
Walied Askarzai, Mohan Dass Mohan
Zero-tolerance against Workplace Violence (WPV) should be the motto of every workplace. No worker should be a victim of such abuse. As such, organisations should ensure the existence of a safe working environment, and governments should introduce tough legislation to halt WPV. Furthermore, extensive research is required on ways to prevent WPV. The current research in this area is limited to defining WPV, finding where and when it occurs, and drafting prevention policies. But the actual way to prevent WPV remains a largely unexplored area. Brainstorming is an effective way to generate a pool of ideas on how to prevent WPV. This study generated a pool of ideas by conducting a survey on how to prevent WPV. The survey included 50 participants from various industries and found that 40% of the participants had experienced some kind WPV. This is an alarming statistic. Participants also shared their ideas on how to prevent WPV.
对工作场所暴力零容忍(WPV)应该成为每个工作场所的座右铭。任何工人都不应该成为这种虐待的受害者。因此,组织应该确保安全的工作环境的存在,政府应该引入严格的立法来制止WPV。此外,需要对预防脊髓灰质炎的方法进行广泛的研究。目前在这一领域的研究仅限于定义野生脊灰病毒,发现它发生的地点和时间,以及起草预防政策。但是预防野生脊灰病毒的实际方法在很大程度上仍然是一个未被探索的领域。集思广益是一种有效的方法,可以就如何预防脊髓灰质炎集思广益。这项研究通过开展一项关于如何预防脊髓灰质炎的调查,产生了大量的想法。该调查包括来自不同行业的50名参与者,发现40%的参与者经历过某种形式的WPV。这是一个令人担忧的统计数字。与会者还就如何预防脊髓灰质炎分享了他们的想法。
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引用次数: 0
Effectiveness of Accounting Information Systems and the Affecting Factors 会计信息系统的有效性及其影响因素
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.564
Ni Putu Lisa Ernawatiningsih, Putu Kepramareni
The development of technology in the era of globalization accompanied by the development of technology-based information systems has undergone rapid changes. Accounting information systems are considered an important factor in the sustainability and success of an organization. Accounting information systems can be said to be effective if the system is able to produce information in a timely, accurate and reliable manner. This study aims to obtain empirical evidence of the effects of incentives, level of education, experience and skills on the effectiveness of accounting information systems. The method used in sampling is to use a purposive sampling method with criteria for sampling employees who have implemented a computer-based accounting information system and utilize information technology in carrying out their daily tasks. The data analysis technique used is multiple linear regression analysis techniques. Based on the results of data analysis, it can be concluded that incentives, levels of education, experience, and skills have a positive effect on efektiveness accounting information systems at PT. Angkasa Pura Logistics.
全球化时代的技术发展伴随着以技术为基础的信息系统的发展发生了日新月异的变化。会计信息系统被认为是组织可持续发展和成功的重要因素。会计信息系统如果能够及时、准确、可靠地产生信息,就可以说是有效的。本研究旨在获得激励、教育水平、经验和技能对会计信息系统有效性影响的实证证据。抽样的方法是采用有目的的抽样方法,对实施了会计电算化信息系统并利用信息技术完成日常工作的员工进行有标准的抽样。使用的数据分析技术是多元线性回归分析技术。根据数据分析的结果,可以得出结论,激励,教育水平,经验和技能对PT. Angkasa Pura Logistics会计信息系统的有效性有积极影响。
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引用次数: 7
Determinant of Auditor’s Performance: Case of Government Auditor in Bali Province 审计师绩效的决定因素:以巴厘省政府审计师为例
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.562
Luh Komang Merawati
This study aims to determine the effect of role stress moderated by healthy lifestyle and selfcompassion on the performance of government auditors in BPKP and BPK RI Representative of Bali Province in Denpasar. Role stress dimensions include role ambiguity, role conflict and role overload. Data was obtained by distributing questionnaires and analyzed using moderated regression with interaction test. The results prove that role overload, healthy lifestyle and selfcompassion has positif significant impact on the government auditor performance. Healthy lifestyle and self-compassion are able to moderate the influence of role overload on auditor performance with negative direction.
本研究旨在确定健康生活方式和自我同情所调节的角色压力对登巴萨巴厘省BPKP和BPK RI代表政府审计员绩效的影响。角色压力维度包括角色模糊、角色冲突和角色超载。通过发放问卷获得数据,并采用有调节回归和相互作用检验进行分析。结果表明,角色超载、健康生活方式和自我同情对政府审计人员绩效有显著的正向影响。健康的生活方式和自我同情能够正向调节角色超载对审计师绩效的影响。
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引用次数: 1
The Impact of Service Quality, Company Image and Switching Barrier on Customer Retention: Mediating Role of Customer Satisfaction 服务质量、公司形象和转换障碍对顾客保留的影响:顾客满意的中介作用
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.567
Muhammad Maladi, N. Nirwanto, A. Firdiansjah
A conceptual outline is offered that explore the consequences of service quality, company image, switching barriers on customer retention mediated by customer satisfaction at LB-LIA Banjarmasin. To test the framework, structural equation modelling technique is applied to data gathered from 141 students in this informal education institution. The results revealed that service quality has substantial effect on customer satisfaction and customer retention, corporate image has an effect on customer satisfaction while switching barriers do not significantly influence customer satisfaction or customer retention and lastly customer satisfaction has a major effect on customer retention. It is recommended that service quality, corporate image and customer satisfaction be maintained and switching barrier needs to be improved.
提出了一个概念性大纲,探讨了LB-LIA Banjarmasin客户满意度介导的服务质量、公司形象、转换障碍对客户保留的影响。为了验证该框架,我们将结构方程建模技术应用于从该非正规教育机构的141名学生中收集的数据。结果表明,服务质量对顾客满意和顾客保留有显著影响,企业形象对顾客满意有影响,而转换障碍对顾客满意和顾客保留没有显著影响,最后,顾客满意对顾客保留有主要影响。建议保持服务质量、企业形象和客户满意度,改善切换障碍。
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引用次数: 8
Gender Imbalance in Nigeria’s Legislature: A Peep into the 7th and 8th Assemblies 尼日利亚立法机构中的性别失衡:从第七届和第八届议会看
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.570
Obiwuru Chidera Rex
Marginalization of women in politics is very apparent most especially in Africa, where women are deemed by many as having no business with politics. In Nigeria, the above statement is also a fact when one considers the number of female parliamentarians in the country’s National Assembly. Ever since Nigeria returned to democracy in 1999, there have not been a substantial number of women in the legislature when compared to the number of their male counterparts. In the 7th and the 8th assemblies the problem still persisted. Howbeit, there are several factors responsible for this issue and these factors are what this study tries to look at. But before that, this paper looks briefly at the 7th and the 8th assemblies. To achieve the above however, secondary data is purely used.
妇女在政治上的边缘化非常明显,尤其是在非洲,许多人认为妇女与政治无关。在尼日利亚,如果考虑到该国国民议会中女性议员的人数,上述说法也是事实。自从尼日利亚于1999年恢复民主以来,立法机构中的女性人数与男性人数相比并不多。在第七和第八届大会上,这个问题仍然存在。然而,有几个因素造成了这个问题,这些因素是本研究试图关注的。但在此之前,本文简要介绍了第七届和第八届议会。然而,为了实现上述目标,次要数据是纯粹使用的。
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引用次数: 1
Identifying Supply Chain Performance of Organic Rice in Lampung 识别南榜有机大米供应链绩效
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.566
S. Handayani, M. I. Affandi, Luluk Irawati
Lampung Province has organic rice fields which always increase with a planting area of 65.78 hectares. The problem of farmers is the limited access to the organic rice market. Products can’t be sold at organic prices; some are still sold by farmers at non-organic prices. Organic rice supply chain networks need to be identified by farmers so that farmers have market information and supply chain performance. For this reason, this research purpose to analyze the supply chain of organic rice in Pringsewu Regency. Data analysis method uses the concept of supply chain performance with the Supply Chain Operations Reference (SCOR) approach. SCOR consists of five elements including flexibility, reliability, responsiveness, assets, and cost. The results of performance organic rice supply chains at all levels in the attributes of flexibility and responsiveness have achieved the superior performance position. The performance of organic rice supply chains attributes of asset at the farm level only achieves an advantage. But the supply chain performance in the attribute of reliability has not been able to reach a good performance position. So, there needs to be an improvement effort through disciplinary shipping arrangements and product quality improvements to improve supply chain performance.
楠榜省有有机稻田,种植面积一直在增加,达到65.78公顷。农民的问题是进入有机大米市场的渠道有限。产品不能以有机价格出售;一些仍由农民以非有机价格出售。有机大米供应链网络需要农民识别,这样农民才能获得市场信息和供应链绩效。因此,本研究旨在分析平世坞县有机大米的供应链。数据分析方法采用供应链绩效的概念和供应链运营参考(SCOR)方法。SCOR由五个要素组成,包括灵活性、可靠性、响应性、资产和成本。结果表明,有机大米供应链各级绩效在柔性和响应性属性上都取得了优异的绩效地位。有机大米供应链的资产属性在农场层面的表现只会带来优势。但供应链绩效在可靠性属性上一直未能达到一个良好的绩效位置。因此,需要通过严格的运输安排和产品质量改进来改进供应链绩效。
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引用次数: 5
Innovation as A Strategy of Agrowical Competition Advantage in Improving Marketing Performance of Luwak Coffee Products in Gianyar Bali 创新:农业竞争优势策略:提高巴厘岛吉尼亚鲁瓦克咖啡产品营销绩效
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.565
P. K. Ribek, I. G. Rihayana
Agro tourism is a place for nature-based creativity and packaged in the form of trips or tourism activities to plantations or agriculture. One of them is luwak coffee agro tourism. This agrotourism has an icon of luwak coffee as a mainstay product in attracting tourists and increasing sales. Through a study entitled "Innovation concept as a strategy in argrowisata in improving marketing performance of luwak coffee product in Bali. The purpose of this research is to know the variables that become the power, weaknesses, opportunities and threats in the face of Luwak coffee agro tourism in marketing its products. Engineering data collection done by using the method of interviewing, observation, and documentation. Whereas technical analysis using IE and SWOT matrix. From the results of research in the know agro-tourism Luwak coffee has strength (Strength), namely: innovation is technically in producing quality products with options, change the design in accordance with the wishes of the customer, developed ideas and systems change the distribution. In addition, the completeness of facilities, special rates, service, location, employee appearance, the mastery of a foreign language. While his weakness (Weakness) lack of promotion of the maximum, and the lack of mastery of the technology in the production of goods. Opportunity (Opportunity) of environmental external in the show by the Bali security stability indicators conducive, local government policy that is flexible, the rate of inflation, the bargaining power of buyers. While the threats (Treats) agro-tourism growth rates, the influx of newcomers the same products, the existence of goods substitution that can replace the product, the competition is fellow companies in the industry, the existence of the bargaining power of buyers. Performance marketing in doing that is to improve the quality of the product, promotion, price adjustment, intense, best service with distribution system fast, innovation.
农业旅游是一个以自然为基础的创意场所,以旅行或旅游活动的形式包装到种植园或农业。其中之一是鲁瓦克咖啡农业旅游。这种农业旅游的标志是luwak咖啡作为吸引游客和增加销售的主要产品。通过一项名为“创新理念作为argrowisata在提高巴厘岛luwak咖啡产品营销绩效中的策略”的研究。本研究的目的是了解卢瓦克咖啡农业旅游在营销其产品时面临的力量,弱点,机会和威胁的变量。采用访谈、观察和记录的方法收集工程数据。而技术分析则采用IE和SWOT矩阵。从农业旅游的研究结果中知道卢瓦克咖啡有实力(strength),即:创新是在技术上生产出具有选择性的优质产品,根据顾客的意愿改变设计,改变开发的理念和制度,改变分销。此外,设施的完整性、特价、服务、位置、员工的仪表、外语的掌握程度。而他的弱点(弱项)缺乏最大限度的推广,以及在生产商品时缺乏对技术的掌握。机会(Opportunity)的外部环境在显示受巴厘岛安全稳定指标有利,当地政府政策灵活,通货膨胀率高,买家议价能力强。而威胁(待遇)农业旅游的增长率,新来者涌入相同的产品,存在商品替代,可以取代的产品,竞争是同行业的同行公司,买家的议价能力的存在。绩效营销在做的就是提高产品质量、促销、调价、力度大、服务优、配送体系快、创新。
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引用次数: 1
Strength of Reference Groups to Moderate Online Repurchase Intention on Generation X 参考群体对X一代在线回购意愿调节的强度
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.563
N. Atmaja, Ni Made Dwi Puspitawati
The purpose of this study was to determine the role of the strength of the reference group in moderating the effect of e-commerce service quality and customer satisfaction on online repurchase intentions. The selected respondents were adolescents aged 17-24 years who were generation X. The study used primary data obtained from the results of questionnaires to 100 students who were educated in public universities in the city of Denpasar, Bali, Indonesia. Determination of the sample using purposive sampling. The data analysis technique used is by using this method of primary data collection using a questionnaire. Simple linear regression analysis and moderated regression analysis using the Statistical Product and Service Solution (SPSS) program. The results show that the quality of e-commerce services and customer satisfaction has a positive and significant effect on online repurchase intention. the strength of the reference group can strengthen the relationship between the quality of e-commerce services and the intention to repurchase. But the reference group cannot strengthen the relationship between customer satisfaction and the intention to repurchase. The implication in this study is that retailers must pay attention to the quality of e-commerce services so that they can provide convenience, comfort and security in shopping, giving rise to a strong intention to repurchase customers.
本研究的目的是确定参照群体的强度在电子商务服务质量和顾客满意度对网上再购买意愿的影响中的调节作用。调查对象为17-24岁的“x一代”青少年。本研究采用了对印度尼西亚巴厘岛登巴萨市100名公立大学在校学生进行问卷调查所得的原始数据。用有目的取样测定样品。所使用的数据分析技术是通过使用问卷调查法收集原始数据。简单线性回归分析和适度回归分析使用统计产品和服务解决方案(SPSS)程序。结果表明,电子商务服务质量和顾客满意度对网上再购买意愿有显著的正向影响。参考群体的强度可以强化电子商务服务质量与再购买意愿之间的关系。但参照组不能强化顾客满意与再购买意愿之间的关系。本研究的含义是,零售商必须注重电子商务服务的质量,才能在购物中提供便利、舒适和安全,从而引起消费者强烈的再购买意愿。
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引用次数: 4
Analysis of The Effect of Green Marketing on Consumer Purchasing Decisions on The Body Shop Gorontalo Product 绿色营销对美体小铺Gorontalo产品消费者购买决策的影响分析
Pub Date : 2019-08-20 DOI: 10.32535/ijabim.v4i2.569
Tineke Wolok
Consumer purchasing decisions are one of the classic problems that require further study by a marketer or company because they are motivated by consumer behavior that is always changing every time. Green marketing is one of the marketing concepts that aims to implement the company's marketing strategy in the environmental context, specifically in this study the products of the body shop Gorontalo. This study aims to answer whether green marketing has a significant influence on consumer purchasing decisions. The instruments used are green marketing tools namely environmentally friendly products, premium prices, environmentally friendly promotions, and environmentally friendly distribution. There were 76 respondents involved in this study. The analytical method used is simple regression. The results showed that green marketing had a significant influence on consumer purchasing decisions at the Gorontalo body shop (t count> t table), and 46.2% of consumer purchasing decisions at the Gorontalo body shop could be explained by the inherent green marketing factors on the body shop products.
消费者的购买决策是一个经典问题,需要市场营销人员或公司进一步研究,因为他们是由每次都在变化的消费者行为驱动的。绿色营销是营销理念之一,旨在实施公司在环境背景下的营销策略,具体来说,在本研究中,车身店Gorontalo的产品。本研究旨在回答绿色营销是否对消费者购买决策有显著影响。使用的工具是绿色营销工具,即环保产品、优惠价格、环保促销和环保分销。共有76名受访者参与了这项研究。所用的分析方法是简单回归。结果表明,绿色营销对消费者在Gorontalo美体店的购买决策有显著影响(t数> t表),46.2%的消费者在Gorontalo美体店的购买决策可以用美体店产品固有的绿色营销因素来解释。
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引用次数: 4
期刊
International Journal of Applied Business and International Management
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