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Working Environment and Employment Conditions and their Impact on Skills Shortage in South African Gold Mines 南非金矿的工作环境和就业条件及其对技能短缺的影响
Pub Date : 2019-01-31 DOI: 10.30560/JEMS.V2N1P1
L. Xingwana, E. Smith, N. Mazibuko
The purpose of the study was to examine the direct relationship and effect of human resource management practices (working environment and employment conditions) on perceived skills shortage among engineers, professionals, and supervisors in the South African gold mines. A sample of 300 engineers, professionals and supervisors was selected by purposive sampling from three selected South African gold mines. For the analysis of the data collected through a self-administered questionnaire, correlation and multiple regression were conducted using Social Package for Social Sciences, version 25. The study revealed that the working environment and employment conditions had a positive significant relationship with the perceived skills shortage in the gold mines. Considering the regression coefficients of two predictors, working environment exerted a greater impact on perceived skills shortage than employment conditions. The benefits of providing an attractive employment condition and supportive working environment create incentives for job satisfaction, employee’s intention to stay and talent retention. The study contributes to the growing research of skills shortage by conducting empirical tests consisting of three variables (perceived skills shortage, working environment, and employment conditions) in the gold mining context.
这项研究的目的是检查人力资源管理实践(工作环境和就业条件)对南非金矿工程师、专业人员和监督员感知到的技能短缺的直接关系和影响。通过有目的的抽样,从三个选定的南非金矿中选出300名工程师、专业人员和主管。对于通过自我管理问卷收集的数据进行分析,使用Social Package For Social Sciences, version 25进行相关和多元回归。研究发现,工作环境和就业条件与金矿员工感知技能短缺存在显著正相关。从两个预测因子的回归系数来看,工作环境对感知技能短缺的影响大于就业条件。提供一个有吸引力的就业条件和支持性的工作环境的好处创造了工作满意度、员工留下的意愿和人才保留的激励。该研究通过在金矿开采背景下进行由三个变量(感知技能短缺、工作环境和就业条件)组成的实证测试,为日益增长的技能短缺研究做出了贡献。
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引用次数: 1
Travel and Tour Preferences of Millenials 千禧一代的旅游偏好
Pub Date : 2018-12-31 DOI: 10.30560/JEMS.V1N2P141
Romel M. Aceron, Leny C. Del Mundo, Anne Sherly N. Restar, Dianne M. Villanueva
The study was conducted to determine the travel and tour preferences of millennials in Batangas State University Malvar Campus. Specifically, the study described the profile of the respondents in terms of sex, age, educational attainment, and occupation; determined the millennials’ travel and tour preferences in terms of service, accommodation, and promotion; and tested if there was a significant relationship on the travel and tour preferences when the respondents were grouped according to their profile through descriptive research method. The respondents were millennials, employees and students at Batangas State University Malvar Campus. The results reveal that majority of the respondent millennials are in age of 18-23 years old; majority are females, majority are high school graduates; and most of them are students. With regard the assessment of respondents’ service, accommodation, and promotion, the study also reveals that the millennial respondents are psychocentric type of travelers. The information material guide as output can be used by the travel and tour agencies, in a form of brochure, leaflet, and flyers that covers the millennial travelers’ preferences.
这项研究是为了确定八打雁州立大学马尔瓦尔校区千禧一代的旅行和旅游偏好。具体而言,研究描述了受访者的性别、年龄、受教育程度和职业概况;确定千禧一代在服务、住宿和促销方面的旅游偏好;并通过描述性研究方法,对被调查者根据个人资料进行分组,考察其旅游偏好与旅游偏好之间是否存在显著关系。受访者是八打雁州立大学马尔瓦尔校区的千禧一代、员工和学生。调查结果显示,千禧一代受访者年龄在18-23岁之间;大多数是女性,大多数是高中毕业生;他们中的大多数是学生。在对受访者的服务、住宿和促销的评估方面,研究还显示,千禧一代受访者是心理中心型的旅行者。输出的信息材料指南可供旅行社使用,以手册、单张、传单的形式,覆盖千禧年旅行者的喜好。
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引用次数: 5
The Relationship Between External Debt, Economic Growth, Unemployment and National Expenditure in Viet Nam 越南外债、经济增长、失业和国家支出的关系
Pub Date : 2018-12-18 DOI: 10.30560/JEMS.V1N2P129
Anh Tru Nguyen
The article examines the relationship between external debt, economic growth, unemployment and national expenditure in Viet Nam between 1987 and 2016. We found that the influence of a variable on other variables varies in the short run. We found that there are directional relationships between GDP and external debt and GDP and national expenditure. We also found that there are directional relationships between unemployment and external debt, GDP, and national expenditure. Results addressed directional relationships between national expenditure and external debt and GDP. There are two co-integrations among variables. In order to sustain macroeconomic stability in Viet Nam, fiscal policy should be re-examined to meet large development needs and monetary policy should be tightened to reduce credit growth. Specifically, external debt should be effectively managed by the government because an increase in external debt leads to a decrease in GDP and a growth of unemployment. Moreover, GDP should be facilitated to reduce unemployment in the economy. Lastly, unemployment needs to be controlled because it generates a boom of national expenditure and vice versa.
本文考察了1987年至2016年越南外债、经济增长、失业和国家支出之间的关系。我们发现,一个变量对其他变量的影响在短期内是不同的。我们发现GDP与外债、GDP与国家支出之间存在方向性关系。我们还发现,失业率与外债、GDP和国民支出之间存在定向关系。结果解决了国家支出与外债和国内生产总值之间的定向关系。变量之间有两个协整。为了维持越南的宏观经济稳定,应重新审查财政政策以满足巨大的发展需要,并应收紧货币政策以减少信贷增长。具体来说,外债应该由政府进行有效的管理,因为外债的增加会导致GDP的减少和失业的增加。此外,应该促进GDP以减少经济中的失业率。最后,失业需要得到控制,因为它会带来国家支出的激增,反之亦然。
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引用次数: 2
Impact of Telecommuting on Employees’ Performance 远程办公对员工绩效的影响
Pub Date : 2018-12-13 DOI: 10.30560/JEMS.V1N3P54
U. Onyemaechi, Uruakpa Peter Chinyere, Uche Emmanuel
This work examined the impact of telecommuting on employees’ performance. The dynamic nature of the environment in which our organizations operate and customers need made this investigation very necessary. The objectives of the study were; to find out if arrangement that enables employee to work at home has a positive relationship with better quality of work and to ascertain whether an arrangement that allows employee to work at agreed location has significant relationship with speedy service delivery. To achieve the objectives, a survey research design was adopted. The techniques employed in analyzing the data were descriptive statistics and spearman rank correlation coefficient. The results indicated that the arrangement that enables employee to work at home has a weak and positive relationship with better quality of work. It was also found that arrangement that allows employee to work at agreed location has a significant relationship with speedy service delivery. Based on the findings, the researcher concluded that telecommuting has impact on employee performance. It was recommended that managers of telecommunication out-fits should continue with the arrangement that allows employees to work at agreed location since it was found to have significant relationship with speedy service delivery but also ensure that, there is a strong mechanism on ground to monitor the activities of the telecommuters.
这项工作考察了远程办公对员工绩效的影响。我们的组织运作和客户需要的环境的动态性质使得这项调查非常必要。研究的目的是:找出是否安排,使员工在家里工作与更好的工作质量有积极的关系,并确定是否安排,允许员工在约定的地点工作与快速提供服务有显著的关系。为了达到目的,采用了调查研究设计。数据分析采用描述性统计和spearman秩相关系数分析。结果显示,允许员工在家工作的安排与更好的工作质量有微弱的正相关关系。研究还发现,允许员工在约定的地点工作的安排与快速提供服务有着重要的关系。基于这些发现,研究人员得出结论,远程办公对员工的绩效有影响。建议电信设备的管理人员应继续采取允许雇员在商定地点工作的安排,因为发现这与迅速提供服务有重大关系,但也应确保在实地有一个强有力的机制来监测远程通勤者的活动。
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引用次数: 17
Two-Way Communication and Customer Loyalty 双向沟通和客户忠诚度
Pub Date : 2018-12-13 DOI: 10.30560/JEMS.V1N3P75
Samuel G. Etuk
The relationship between communication as a relationship marketing underpinning and customer loyalty in the telecommunication industry in Akwa Ibom State was examined using MTN, GLO, Etisalat and Airtel companies. The methodology followed was exploratory and quantitative in nature. Questionnaire responses from 365 customers of the four telecommunication vendors in Akwa Ibom State were used as data for the study. The data were analyzed using Simple Regression statistic. The results showed a regression coefficient of 0.714. Meaning that communication has positive influence on the vendor customer relationship and thus serving as a driver of customer loyalty. Based on the findings it was concluded that operators that are mindful of communication are likely to have loyal customers. On the basis of the findings, it is recommended that telecommunication vendors wishing to build a loyal customer base should enable open, sincere and frequent interaction as this has considerable influence on customer loyalty.
利用MTN、GLO、Etisalat和Airtel公司对阿夸伊博姆州电信业中作为关系营销基础的通信与客户忠诚度之间的关系进行了研究。所采用的方法本质上是探索性和定量的。来自阿夸伊博姆州四家电信供应商的365名客户的问卷回答被用作研究的数据。采用简单回归统计方法对数据进行分析。结果显示回归系数为0.714。这意味着沟通对供应商客户关系有积极的影响,从而成为客户忠诚度的驱动因素。根据调查结果,研究人员得出结论,注重沟通的运营商可能拥有忠诚的客户。根据调查结果,建议希望建立忠诚客户基础的电信供应商应使开放、真诚和频繁的互动成为可能,因为这对客户忠诚度有相当大的影响。
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引用次数: 0
Motivation Strategies and Employee Performance in Non-Profit Organizations 非营利组织的激励策略与员工绩效
Pub Date : 2018-12-13 DOI: 10.30560/JEMS.V1N3P62
Kalu Ndukw, M. M. Ofondu
This study assesses the relationship between motivation techniques and employees performance in the non-profit organizations using five firms in Port Harcourt, Rivers State of Nigeria. Being a survey, structured questionnaire was administered on 130 employees of the firms. Stated hypotheses were tested using simple regression analysis in SPSS version 20.Employee training, work life programmes, monetary incentives and employee recognition were found to have significant and positive impact on employee performance. The study recommends that managers of non-profit organizations should ensure adequate compensation of staff to reduce the rate of employee turnover and they should find out the exact techniques that drive to most.
本研究以尼日利亚河州哈科特港的五家公司为样本,评估了激励技术与非营利组织员工绩效之间的关系。作为一项调查,我们对公司的130名员工进行了结构化问卷调查。陈述的假设在SPSS版本20中使用简单回归分析进行检验。员工培训、工作生活计划、金钱奖励和员工认可对员工绩效有显著的积极影响。该研究建议,非营利组织的管理者应该确保足够的员工补偿,以减少员工流动率,他们应该找出确切的技术,驱动到大多数。
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引用次数: 0
Celebrity Endorsements and Customer Patronage 名人代言和客户赞助
Pub Date : 2018-12-13 DOI: 10.30560/JEMS.V1N3P45
Obiageli. A. Nnamocha, Tutah T. Chukundah
This research is on the relationship between celebrity endorsements and customer patronage, using the Nigeria Bottling Company (NBC) Port Harcourt as the unit of study. The survey design was adopted, using a structured questionnaire as the instrument for data collection. Two research questions and two hypotheses guided the study. The hypotheses were tested using the z-test statistic at 0.05 level of significance. It was found among others that when celebrities who are outstanding, have integrity and are knowledgeable endorse a product, customer patronage is enhanced. In addition, it was found that the attractiveness of a celebrity, consistent use of a celebrity and multiple promotional coverage enhance customer repeat purchase and increased brand loyalty. Based on the findings, it was held that there is significant relationship between endorsement coverage and repeat purchase of beverages, as well as a significant relationship between frequency of endorsements and customer brand loyalty of beverages. Consequently, recommendations were proffered that organizations should seize the opportunity of using celebrity endorsements in promoting their products, with emphasis on reliable, credible and well-accepted celebrities so as to achieve customer patronage and brand loyalty. In conclusion, organizations are advised be careful in their choices of celebrities, so as to have the right ‘personality’ of celebrity who is worth the amount paid for the services rendered.
本研究以尼日利亚装瓶公司(NBC)哈科特港为研究单位,探讨名人代言与顾客赞助之间的关系。采用调查设计,采用结构化问卷作为数据收集工具。两个研究问题和两个假设指导了研究。采用显著性水平为0.05的z检验统计量对假设进行检验。其中发现,当杰出的、正直的、知识渊博的名人代言一种产品时,顾客的惠顾会增加。此外,研究还发现,名人的吸引力、名人的持续使用和多重促销覆盖可以提高客户的重复购买和品牌忠诚度。基于研究结果,我们认为代言覆盖率与饮料的重复购买之间存在显著的关系,代言频率与消费者对饮料的品牌忠诚度之间存在显著的关系。因此,建议组织应抓住利用名人代言推广其产品的机会,重点是可靠,可信和广泛接受的名人,以获得客户的惠顾和品牌忠诚度。总之,建议组织在选择名人时要小心,以便拥有正确的名人“个性”,他们值得为所提供的服务支付的金额。
{"title":"Celebrity Endorsements and Customer Patronage","authors":"Obiageli. A. Nnamocha, Tutah T. Chukundah","doi":"10.30560/JEMS.V1N3P45","DOIUrl":"https://doi.org/10.30560/JEMS.V1N3P45","url":null,"abstract":"This research is on the relationship between celebrity endorsements and customer patronage, using the Nigeria Bottling Company (NBC) Port Harcourt as the unit of study. The survey design was adopted, using a structured questionnaire as the instrument for data collection. Two research questions and two hypotheses guided the study. The hypotheses were tested using the z-test statistic at 0.05 level of significance. It was found among others that when celebrities who are outstanding, have integrity and are knowledgeable endorse a product, customer patronage is enhanced. In addition, it was found that the attractiveness of a celebrity, consistent use of a celebrity and multiple promotional coverage enhance customer repeat purchase and increased brand loyalty. Based on the findings, it was held that there is significant relationship between endorsement coverage and repeat purchase of beverages, as well as a significant relationship between frequency of endorsements and customer brand loyalty of beverages. Consequently, recommendations were proffered that organizations should seize the opportunity of using celebrity endorsements in promoting their products, with emphasis on reliable, credible and well-accepted celebrities so as to achieve customer patronage and brand loyalty. In conclusion, organizations are advised be careful in their choices of celebrities, so as to have the right ‘personality’ of celebrity who is worth the amount paid for the services rendered.","PeriodicalId":234310,"journal":{"name":"Journal of Economics and Management Sciences","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126510774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Effect of Corporate Social Responsibility on Marketing Performance of a Nigerian Manufacturing Company 尼日利亚制造企业社会责任对营销绩效的影响
Pub Date : 2018-12-10 DOI: 10.30560/JEMS.V1N3P40
Nwachukwu Anthony Nduka
This study examined the effect of corporate social responsibility (CSR) on marketing performance (MP) of a manufacturing company-Aluminum Extrusion (ALEX) Industries PLC Nigeria. Data were generated from the company's internal and annual reports from 2009 to 2015. Using SPSS version 21, stated hypotheses were tested with linear regression analysis. The findings revealed that CSR only has a strong positive relationship with one variable of MP-Market Share. The other two variables (Financial Performance and Sales Growth) were all negatively associated with CSR. Based on these, the study concludes that the negative effect CSR has on profitability and sales growth of the company is as a result of the inconsistent practice of CSR by the company. Therefore, the study recommends among others, that firms should be consistent in the implementation of their CSR projects in other to really understand its effect on the company’s marketing performance.
本研究考察了企业社会责任(CSR)对一家制造公司的营销绩效(MP)的影响-铝挤压(ALEX)工业有限公司尼日利亚。数据来源于公司2009年至2015年的内部报告和年度报告。使用SPSS version 21,用线性回归分析对陈述的假设进行检验。研究发现,企业社会责任仅与市场占有率的一个变量呈显著正相关。其他两个变量(财务业绩和销售增长)都与企业社会责任负相关。在此基础上,本研究得出企业社会责任对公司盈利能力和销售增长的负面影响是由于企业社会责任实践不一致造成的。因此,研究建议,企业应该在其他企业社会责任项目的实施中保持一致,以真正了解其对公司营销绩效的影响。
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引用次数: 0
Impact of Television Advertisement on Undergraduate Students’ Purchase Decision on Indomie Noodles 电视广告对大学生Indomie面购买决策的影响
Pub Date : 2018-12-10 DOI: 10.30560/JEMS.V1N3P27
C IkechukwuFavour, A. G. Agu
This study surveys undergraduate students’ views on the effect of television advertisement on their purchase of indomie noodles. 392 respondents, drawn from the Business Administration unit of Abia State University were studied. The structured questionnaire was administered on the select respondents. The SPSS version 20 students t-test was used to test stated hypotheses. Finding disclosed that television advertising has a significant influence on students’ preference, patronage and repeat purchase of indomie noodles. The study recommends that Advertising messages should be clear, credible and precise so that the target market will not give different meanings to it and that noodles marketers should see television advertising as a long-term investment into the life of products and not be discouraged by the early, immediate low returns of advertisements.
本研究旨在调查大学生对电视广告对其购买方便面的影响的看法。来自阿比亚州立大学工商管理系的392名受访者接受了调查。对选定的受访者进行结构化问卷调查。使用SPSS第20版学生t检验来检验陈述的假设。研究发现,电视广告对学生对方便面的偏好、赞助和重复购买有显著影响。该研究建议,广告信息应该清晰、可信和准确,这样目标市场才不会赋予它不同的含义;方便面营销人员应该将电视广告视为对产品生命周期的长期投资,而不是因为广告的早期、即时低回报而气馁。
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引用次数: 1
Public Relations Strategies and Tourism Development in Nigeria 尼日利亚公共关系战略与旅游业发展
Pub Date : 2018-12-10 DOI: 10.30560/JEMS.V1N3P16
Onyeokoro Sunday Chizobam, Esi-Ubani Chidiadi Obinna
Non-application of public relations strategies to manage tourism in Nigeria has resulted in the degradation of reputable tourist sites that were once popular. The main objective of the study was to examine the role of public relations strategies on the development of tourism in Nigeria. The survey research design was adopted. Multi-stage sampling technique was used and the sample size was 281. Copies of the questionnaire were administered on the respondents to obtain primary data. Secondary sources of information were obtained from journals, magazines, textbooks, and newspapers. Data obtained were analyzed using multiple regression models in the statistical package for social sciences (SPSS). Findings of the study indicate that documentaries and film shows have a significant relationship with tourism development, awards and ceremonies have a significant relationship with tourism development and also facility visits and sponsorship of discussion groups have a significant relationship with tourism development. The study concluded that public relations strategies are viable techniques and lubricants that are very essential to the revitalization of the tourism industry in Nigeria. The study, therefore, recommended that government at all levels should plan and develop a tourism philosophy which will form the foundation for Nigerian tourism practice that will guide the nation on the type of tourism that is consistent with our national values, aspirations, and ideologies. Destination management organizations should improve and intensify efforts on effective and efficient use of documentaries and film shows, awards and ceremonies as well as facility visits and sponsorship of discussion groups to accurately position the sector as a veritable economic catalyst that can be used to stimulate investment for economic growth and development in Nigeria.
在尼日利亚,没有应用公共关系战略来管理旅游业,导致了曾经很受欢迎的著名旅游景点的退化。这项研究的主要目的是审查公共关系战略对尼日利亚旅游业发展的作用。采用调查研究设计。采用多阶段抽样技术,样本量为281份。调查问卷的副本被分发给应答者以获得原始数据。次要信息来源是从期刊、杂志、教科书和报纸上获得的。获得的数据使用社会科学统计软件包(SPSS)中的多元回归模型进行分析。研究结果表明,纪录片和电影表演与旅游发展有显著的关系,颁奖典礼与旅游发展有显著的关系,参观设施和赞助讨论小组与旅游发展也有显著的关系。该研究的结论是,公共关系战略是可行的技术和润滑剂,对尼日利亚旅游业的振兴至关重要。因此,该研究建议各级政府应规划和发展一种旅游理念,这将成为尼日利亚旅游实践的基础,并将指导国家发展符合我们国家价值观、愿望和意识形态的旅游。目的地管理组织应改进和加强努力,有效和高效地利用纪录片和电影表演、颁奖典礼以及设施参观和赞助讨论小组,以准确地将该部门定位为名副其实的经济催化剂,可用于刺激投资,促进尼日利亚的经济增长和发展。
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引用次数: 0
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Journal of Economics and Management Sciences
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