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From Human Acculturation to Brand Acculturation: A Phenomenological perspective of University Students of Pakistan 从人性文化适应到品牌文化适应:巴基斯坦大学生的现象学视角
Pub Date : 2023-02-23 DOI: 10.22555/pbr.v24i2.659
Q. Shah, N. Anwer, A. Qazi, Juned Ali Shah
Culture plays a crucial role in determining the success or failure of a brand in a particular market. Despite having workable marketing plans, several brands fail globally due to the lack of cultural considerations in their marketing strategies and programs. The acculturation concept has been studied in the context of consumers, marketplaces, and marketers. Past research rarely explores acculturation in global brands. There is an evident lack of concrete models and theories that provide guidelines on how a brand should go for acculturation. Informed by the research gap and following the brand anthropomorphic consideration, this research investigates if brands follow human acculturation patterns in cultures other than the country of their origin (COO). The phenomenological study based on the interviews of 24 students having international consumption experience was conducted in Pakistan along with some case studies of global brands. The result of in-depth interviews followed by thematic content analysis identifies four brand acculturation strategies: integration, assimilation, separation, and marginalization, which can be leveraged to develop brand positioning based on the nature and characteristics of the global brands and the country of operations. The paper introduces the first-ever concept of brand acculturation and invites brand researchers to deepen their horizons further. The theoretical and managerial implications of the study are also discussed.
文化在决定一个品牌在特定市场的成败方面起着至关重要的作用。尽管有可行的营销计划,但由于在营销策略和计划中缺乏文化考虑,一些品牌在全球范围内失败了。文化适应的概念已经在消费者、市场和营销人员的背景下进行了研究。过去的研究很少探讨全球品牌的文化适应。对于一个品牌应该如何适应文化,目前显然缺乏具体的模型和理论来提供指导。根据研究差距和品牌拟人化的考虑,本研究调查了品牌在其原产国以外的文化中是否遵循人类文化适应模式(COO)。现象学研究基于对24名具有国际消费经验的学生的访谈,并在巴基斯坦进行了一些全球品牌的案例研究。深度访谈和专题内容分析的结果确定了四种品牌文化适应策略:整合、同化、分离和边缘化,可以根据全球品牌的性质和特点以及运营国家进行品牌定位。本文首次引入了品牌文化适应的概念,并邀请品牌研究者进一步深化他们的视野。本文还讨论了本研究的理论和管理意义。
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引用次数: 0
The macro determinants of the drop in Pakistan’s long run GDP growth 巴基斯坦长期GDP增长下降的宏观决定因素
Pub Date : 2022-08-23 DOI: 10.22555/pbr.v24i2.692
Rabia Ikram Moazam, Moazam Mahmood
This paper attempts to address the long-run determinants of trend GDP growth in Pakistan for the years 1973 to 2017. The theoretical framework chosen has been the Keynesian general equilibrium framework of aggregate demand, decomposed into the macro aggregates of consumption, investment, government expenditures, exports and imports (Keynes, 1937). The analytical strategy we have used is to establish first whether there has been a discrete drop in GDP growth at any particular break date. Establishing a break date allows us to define two periods of GDP growth, a higher growth period, followed by a lower growth period. The determinants of GDP growth can then be established, by looking for correlated changes in their behavior between the two time periods. Our findings suggest that high GDP growth in the first phase, pre-1992, is explained by high investment growth. Paired with a Marginal Propensity to Consume in this phase which is low. Making this high GDP growth phase investment led. Low GDP growth in the second phase, post-1992, is now explained by low investment growth. Paired with a Marginal Propensity to Consume, in this phase which is higher. Making this phase consumption-led.
本文试图解决1973年至2017年巴基斯坦趋势GDP增长的长期决定因素。所选择的理论框架是凯恩斯总需求的一般均衡框架,分解为消费、投资、政府支出、出口和进口的宏观总量(凯恩斯,1937)。我们使用的分析策略是首先确定在任何特定的中断日期是否存在GDP增长的离散下降。建立一个中断日期可以让我们定义GDP增长的两个时期,一个较高的增长时期,然后是一个较低的增长时期。GDP增长的决定因素可以通过寻找两个时期之间相关行为的变化来确定。我们的研究结果表明,1992年前第一阶段的高GDP增长可以用高投资增长来解释。这一阶段的边际消费倾向很低。在这个高GDP增长阶段,投资是主导的。1992年后第二阶段的低GDP增长现在可以用低投资增长来解释。与边际消费倾向配对,在这个阶段,边际消费倾向更高。让这个阶段以消费为主导。
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引用次数: 0
Predictors and outcomes of brand love: An evaluation of customers’ love for neo-luxury brands 品牌喜爱的预测因素与结果:消费者对新奢侈品牌喜爱的评估
Pub Date : 2022-08-10 DOI: 10.22555/pbr.v24i1.672
Asif Iqbal, Idress Waris, Raheel Farooqui
Brand love is the ultimate commitment level of customers for a brand. The love for a brand developed through concerted efforts by the marketers. Attaining customer brand love increases market share and ensures business sustainability. This study assesses the antecedents and consequences of brand love in developing markets. Neo-luxury brands are highly purchased brands in Pakistan. Therefore, the study evaluated customers' behavioral loyalties of Neo-luxury brands. A total of 315 valid questionnaires on neo-luxury brands were collected from a representative sample of Millennials. . The data were analyzed through structural equation modeling (SEM) using SmartPLS software. The study results revealed that brand love could regulate the relationship of neo-luxury brands between the dimensions of brand image, purchase intention, word-of-mouth, brand loyalty, and brand commitment. The study also found that Mystery, Sensuality, and Intimacy impact brand love. The study contributes to neo luxury brands in relationship with brand love. This research results give valuable information for brand managers to consider when building brand love strategies and applying them in marketing activities. It provides marketers insights into building brand love and increasing market share.
品牌喜爱是顾客对一个品牌的最终承诺程度。通过营销人员的共同努力而形成的对一个品牌的热爱。获得客户对品牌的喜爱可以增加市场份额并确保业务的可持续性。本研究评估了发展中市场中品牌喜爱的前因和后果。新奢侈品牌在巴基斯坦的购买量很高。因此,本研究评估了消费者对新奢侈品牌的行为忠诚度。在具有代表性的千禧一代中,共收集到315份关于新奢侈品牌的有效问卷。使用SmartPLS软件通过结构方程建模(SEM)对数据进行分析。研究结果显示,品牌爱可以调节新奢侈品牌在品牌形象、购买意愿、口碑、品牌忠诚和品牌承诺维度之间的关系。研究还发现,神秘感、感性和亲密感会影响品牌喜爱度。该研究有助于新奢侈品牌与品牌爱的关系。这一研究结果为品牌管理者在制定品牌爱策略并将其应用于营销活动时提供了有价值的信息。它为营销人员提供了建立品牌爱和增加市场份额的见解。
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引用次数: 3
Efficient Talent Acquisition: Technology Adaption in Employee Recruitment Process in Pakistan 高效人才获取:巴基斯坦员工招聘过程中的技术适应
Pub Date : 2022-08-10 DOI: 10.22555/pbr.v24i1.628
A. Hussain, Waqar Akbar, Ramesh Kumar
The research investigates the effect of the adaption of technology on the recruitment processes in Pakistan. The use of the digital recruitment process, technology in recruitment, talent acquisition, and quality of recruitment are independent variables, whereas the efficiency of the recruitment process is the dependent variable in this study. The study collects data from 200 HR managers of Pakistan employed in several organizations using close-ended questionnaires. The data analysis was carried out using SPSS software. This research suggests that there is a significant positive relationship between the dependent and independent variables. The study adds to the literature on the impact of technology adaptation on recruitment efficiency in the developing world. This study also suggests that top management and HR practitioners must implement specific actions to foster a positive attitude towards technology adaptation in employee recruitment. The study also provides the avenue to study further the use of technology in HR. 
该研究调查了技术适应对巴基斯坦招聘过程的影响。在本研究中,数字招聘流程、招聘技术、人才获取和招聘质量的使用是自变量,而招聘流程的效率是因变量。该研究收集了200名巴基斯坦人力资源经理的数据,这些经理受雇于几个组织,使用封闭式问卷。数据分析采用SPSS软件进行。本研究表明,因变量和自变量之间存在显著的正相关关系。这项研究增加了关于技术适应对发展中国家招聘效率影响的文献。本研究还建议高层管理人员和人力资源从业者必须采取具体行动,在员工招聘中培养积极的技术适应态度。该研究也为进一步研究技术在人力资源中的应用提供了途径。
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引用次数: 0
FinTech Past and Future:Ecosystem, Business Model and its Proximate Challenges 金融科技的过去与未来:生态系统、商业模式及其近期挑战
Pub Date : 2022-08-10 DOI: 10.22555/pbr.v24i1.645
U. Baig, Saba Zehra, Sarah Anjum, Mudassir Hussain
FinTech “financial” and “technology” is redefining financial services in the 21st century.  It is an advancing intersection of financial services with a technological solution to enhance automated financial services and processes. FinTech is a groundbreaking innovation that has the capability of restructuring the traditional market. It establishes a standard in which information technology drives financial industry innovation.  These approaches are advancing expeditiously, embedded by enhancing the economy, policies, and IT sector. It offers facilities including e-trading, funding payment (electronic wallets), e-insurance, e-aggregators, and cryptocurrency via Bitcoin. The main intention of this research is to discover a historical perspective of FinTech to highlight the existing gaps in the literature, and also describe the significance of the Ecosystem toward fintech. The novelty of this area of study is to explore multiple dimensions of FinTech business models, which must be helpful for future business consultants and advisors. Similarly, after evaluating previous research to understand the ground realities and comprehend future directions, technical and management problems of FinTech companies along with future challenges
金融科技“金融”和“科技”正在重新定义21世纪的金融服务。它是金融服务与技术解决方案的一个不断发展的交叉点,旨在增强自动化金融服务和流程。金融科技是一种突破性的创新,具有重构传统市场的能力。它建立了信息技术驱动金融业创新的标准。这些方法正在迅速推进,其中包括加强经济、政策和信息技术部门。它通过比特币提供电子交易、资金支付(电子钱包)、电子保险、电子聚合器和加密货币等设施。本研究的主要目的是发现金融科技的历史视角,以突出文献中存在的空白,并描述生态系统对金融科技的意义。这一研究领域的新颖之处在于探索金融科技商业模式的多个维度,这对未来的商业顾问和顾问一定有帮助。同样,在评估之前的研究以了解实际情况并了解金融科技公司的未来方向,技术和管理问题以及未来的挑战之后
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引用次数: 0
Impact of firms’ Greenwashing practices on customer green trust and green brand attachment: Pakistan`s home appliances consumers’ perspective 企业洗绿行为对消费者绿色信任和绿色品牌依恋的影响:巴基斯坦家电消费者的视角
Pub Date : 2022-08-10 DOI: 10.22555/pbr.v24i1.684
A. Butt, Meer Suroor Naeem, Palwasha Ishrat Ali, Salman Hameed
The usage of green products has increased dramatically in the recent decade. The compelling reason behind this behavioral change is the consumer understanding of climate change and its negative impact on the planet. However, firms’ engagement in greenwashing is causing a detrimental impact on this green cause, and it is leading customers to disbelieve the environmental claims of the firms. This study investigates the impact of firms’ greenwashing practices on consumer green trust and green brand attachment. Moreover, it examines the intermediation factors of green perceived risk, green perceived value, green confusion, and green brand image. This study follows a quantitative research design and deductive approach. Data was collected from the home appliances consumers through an online and in-person survey questionnaire. Respondents were contacted by using the non-probability sampling technique and a sample of 330 valid responses was used to analyze the data. Confirmatory Factor Analysis was used to test the reliability of the variables and Structural Equation Modeling to test the nine hypotheses that were proposed in this study. The findings suggest that Greenwashing negatively affects Green Perceived Value (GPV) and GPV positively affects Green Trust (GT). GT showed a positive impact on Green Brand Attachment (GBA). Hence, it is proved that greenwashing may reduce the trust and Brand Attachment of the consumers with the green product. Greenwashing has a positive impact on Green Confusion and a negative impact on Green Brand Image. These findings augment the existing knowledge on the relationship between greenwashing and green brand attachment. It is suggested that if organizations want to increase consumers` green trust and green brand attachment, they must refrain from greenwashing. Green brand trust is a significant driver of the relationship-building process and organizations should strive to build it by furnishing real green values to the consumers, thus it will result in increasing the market share of the companies.
近十年来,绿色产品的使用急剧增加。这种行为变化背后的令人信服的原因是消费者对气候变化及其对地球的负面影响的理解。然而,企业参与“洗绿”正在对这一绿色事业造成不利影响,并导致客户不相信企业的环保主张。本研究探讨企业洗绿行为对消费者绿色信任和绿色品牌依恋的影响。研究了绿色感知风险、绿色感知价值、绿色困惑和绿色品牌形象的中介因素。本研究采用定量研究设计和演绎法。通过在线和面对面的调查问卷,从家电消费者中收集数据。采用非概率抽样技术联系被调查者,使用330个有效回复样本对数据进行分析。验证性因子分析用于检验变量的信度,结构方程模型用于检验本研究提出的九个假设。研究发现,洗绿对绿色感知价值(GPV)有负向影响,而GPV对绿色信任(GT)有正向影响。GT对绿色品牌依恋(GBA)有正向影响。由此证明,绿洗会降低消费者对绿色产品的信任和品牌依恋。“洗绿”对“绿色困惑”有正面影响,对“绿色品牌形象”有负面影响。这些发现增加了对绿色洗涤和绿色品牌依恋之间关系的现有知识。建议组织要想增加消费者的绿色信任和绿色品牌依恋,就必须避免“洗绿”。绿色品牌信任是关系建立过程的重要驱动力,组织应该努力通过向消费者提供真正的绿色价值来建立绿色品牌信任,从而增加公司的市场份额。
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引用次数: 1
The influence of technological , organizational , and customer competency on innovative performance with mediating role of research and development 技术胜任力、组织胜任力和顾客胜任力对创新绩效的影响及研发的中介作用
Pub Date : 2022-08-10 DOI: 10.22555/pbr.v24i1.652
Muhammad Imran, Rubina Akhtar, Muhammad Mutasim Billah Tufail, R. Hussain, Sohail Aslam
In this digital era, the innovative performance of any industry is vital.  The main objective of this research is to investigate the effect of technological, organizational and customer competencies on the innovative performance of the IT industry (Software Houses) in Pakistan.  Organizational Management Competency of 287 responses was collected through a questionnaire from Software houses of Pakistan. The Smart PLS has used to analyze the data and draw the results. Technological, organizational and customer competencies found their positive and significant relationship with the innovative performance of software houses in Pakistan. Moreover, the mediating role of R&D is found between organizational management competency, customer competency, and innovative performance. However, the findings of the current study suggest that software houses should focus on the allocations of their resources to enhance their technology capabilities, which allow them to remain flexible in business conditions that are always shifting.
在这个数字时代,任何行业的创新表现都至关重要。本研究的主要目的是调查技术、组织和客户能力对巴基斯坦IT行业(软件之家)创新绩效的影响。通过问卷调查收集了287份巴基斯坦软件之家的组织管理能力问卷。智能PLS用于分析数据并得出结果。在巴基斯坦,技术、组织和客户能力与软件公司的创新绩效之间存在积极而显著的关系。研究发现研发在组织管理胜任力、顾客胜任力和创新绩效之间具有中介作用。然而,当前研究的结果表明,软件公司应该把重点放在资源的分配上,以增强他们的技术能力,这使他们能够在不断变化的业务条件下保持灵活性。
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引用次数: 0
Signaling the Store Attributes on Customer Store Loyalty mediated through Hedonic, Social and Utilitarian Customer Values 享乐主义、社会主义和功利主义顾客价值观对顾客忠诚的影响
Pub Date : 2022-05-24 DOI: 10.22555/pbr.v23i4.605
Sania Usmani
Developing customer loyalty is the primary objective for retailers. Price pressures faced by the developing economies leave a small margin for retailers. Increasing the frequency and repeat purchases can help retailers to increase their profit margins. Customers can only be retained if they are loyal. This research is carried out to understand the dynamics underlying the store attributes and customer loyalty. It has examined the impact of Store attributes on Customer Store Loyalty mediated through Customer Value. In this research, a sample of 300 customers was taken from two departmental stores, particularly, Chase Up and Imtiaz. This study has taken 3 Store attributes; Store Atmosphere, Merchandise Quality, and Relationship Marketing and assessed their impact on Store Loyalty mediated through 3 types of Customer Values; Hedonic, Social and Utilitarian. Structural equation modeling was carried out using the Partial Least Squares method in SMART-PLS software. The results showed that Merchandise Quality, Relationship Marketing and Store Atmosphere impact Store Loyalty mediated through Hedonic and Utilitarian Values. Social Value is not significant and does play a role in creating Loyalty. The study concludes by identifying gaps in the literature and recommending practical and theoretical implications for the same.
培养顾客忠诚度是零售商的首要目标。发展中经济体面临的价格压力给零售商留下了很小的利润空间。增加频率和重复购买可以帮助零售商增加他们的利润空间。只有忠诚的客户才能被留住。本研究是为了了解商店属性和顾客忠诚度背后的动态。研究了通过顾客价值中介的商店属性对顾客忠诚的影响。在这项研究中,300名顾客的样本来自两家百货公司,特别是蔡斯Up和Imtiaz。本研究选取了3个Store属性;店铺氛围、商品质量、关系营销,并通过3种顾客价值中介评估其对店铺忠诚的影响享乐主义,社会主义和功利主义。在SMART-PLS软件中采用偏最小二乘法进行结构方程建模。结果表明:商品质量、关系营销和店铺氛围通过享乐价值和功利价值中介影响店铺忠诚。社会价值并不重要,但它确实在创造忠诚度方面发挥了作用。该研究的结论是找出文献中的空白,并提出相应的实践和理论建议。
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引用次数: 0
Inter-regional socioeconomic disparity levels within rural Sindh 信德省农村地区间的社会经济差距水平
Pub Date : 2022-05-24 DOI: 10.22555/pbr.v23i4.660
Sassi Bhutto, Muhammad Kashif
The purpose of this study is to investigate the existence of socioeconomic disparity levels in rural Sindh. Determining the reasons behind such disparity is not the scope of this research.  Previous studies reflected that compared to lower Sindh, upper Sindh has performed better as per socioeconomic indicators such as health and literacy rate, the Multidimensional Poverty Index (MPI) calculated shows no such pattern on a closer look. Even though the MPI values for upper Sindh district are lower in comparison to lower Sindh, the intensity of poverty in upper Sindh is extreme. Pakistan Social and Living Standard Measurement (PSLM) household survey questionnaire was used to calculate the MPI of various districts selected through a stratified sampling technique. The results show the MPI values for districts in lower Sindh reflect a greater incidence of poverty compared to upper Sindh. However, the intensity of deprivation in upper Sindh is higher. For instance, the MPI value recorded for Qambar, an upper Sindh district was 0.091 and the intensity of poverty recorded was 0.67. 
摘要本研究旨在探讨信德省农村社会经济差异的存在程度。确定这种差异背后的原因不是本研究的范围。先前的研究反映,与信德省下城区相比,信德省上城区在健康和识字率等社会经济指标方面表现更好,但仔细观察计算得出的多维贫困指数(MPI)并没有显示出这种模式。尽管上信德省的MPI值比下信德省低,但上信德省的贫困程度是极端的。采用巴基斯坦社会和生活水平测量(PSLM)入户调查问卷,通过分层抽样技术计算各地区的MPI。结果显示,信德省下乡的MPI值比上乡反映出更高的贫困发生率。然而,上信德省的贫困程度更高。例如,信德省北部地区Qambar的MPI值为0.091,贫困程度为0.67。
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引用次数: 0
A Nexus between Devaluation and Inflation in Pakistan 巴基斯坦货币贬值与通货膨胀之间的关系
Pub Date : 2022-05-24 DOI: 10.22555/pbr.v23i4.508
Ramsha Saleem, Rashida Saleem, A. Awan
This study empirically analyzes the relationship between the devaluation of currency and inflation in Pakistan by using time series data from 2001 to 2018. Although the government in Pakistan adopted policies to stabilize prices and boost exports yet exchange rate depreciation is observed over the years coupled with an increase in inflation. The exchange rate is predominantly a key element of international trade because a country fails to meet the demand of its population through endowed natural resources in a close economy that they have. So, they depend on other markets for the fulfillment of their demand. Eventually, exchange rate and inflation are the main determinants of macroeconomic evaluation in a country. This research work examines the relationship between the devaluation of currency and inflation in Pakistan over the period from 2001 to 2018, with the application of the cointegration test, VECM model, and correlation analysis. In an econometric model Inflation (INF) is taken as a dependent variable and exchange rate (used as a proxy for currency devaluation EXC), gross domestic product (GDP), and money supply (MS) are independent variables in the study. The role of the central bank in this domain has always been crucial. Central Bank takes action to stabilize the currency in the country which sometimes is observed in inflationary pressure. The study employed a stationary test and the variables are found stationary at the second difference. The cointegration test describes that there is a long-run relationship between inflation and devaluation of the currency. The correlation coefficient reveals a negative correlation between inflation and currency devaluation. This study recommends that government should float feasible policies parallel to the exchange rate (currency depreciation/devaluation of PKR) to tackle the persistent rise in the inflation rate.
本研究利用2001 - 2018年的时间序列数据,实证分析了巴基斯坦货币贬值与通货膨胀之间的关系。尽管巴基斯坦政府采取了稳定物价和促进出口的政策,但多年来观察到汇率贬值,同时通货膨胀率上升。汇率主要是国际贸易的一个关键因素,因为一个国家无法通过其拥有的封闭经济中的自然资源来满足其人口的需求。因此,他们依赖其他市场来满足他们的需求。最终,汇率和通货膨胀是一个国家宏观经济评价的主要决定因素。本研究运用协整检验、VECM模型和相关分析,考察了2001年至2018年巴基斯坦货币贬值与通货膨胀之间的关系。在计量经济模型中,通货膨胀(INF)作为因变量,汇率(用作货币贬值EXC的代理),国内生产总值(GDP)和货币供应量(MS)是研究中的自变量。央行在这一领域的作用一直至关重要。中央银行采取行动稳定国家的货币,有时会出现通货膨胀压力。该研究采用平稳性检验,变量在第二次差异处是平稳性的。协整检验说明通货膨胀与货币贬值之间存在长期关系。相关系数显示通货膨胀与货币贬值之间呈负相关关系。本研究建议,政府应浮动可行的政策平行于汇率(货币贬值/ PKR贬值),以解决持续上升的通货膨胀率。
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引用次数: 1
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Pakistan Business Review
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