Pub Date : 2020-02-28DOI: 10.37745/bjms/vol8.no1.pp29-46.2020
{"title":"Gap Analysis of Customer Expectation and Perception of Professionalism among Nigeria Police Officers: The SERVICOM Perspective","authors":"","doi":"10.37745/bjms/vol8.no1.pp29-46.2020","DOIUrl":"https://doi.org/10.37745/bjms/vol8.no1.pp29-46.2020","url":null,"abstract":"","PeriodicalId":269977,"journal":{"name":"British Journal of Marketing Studies","volume":"78 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133093493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-28DOI: 10.37745/bjms/vol8.no1.pp47-67.2020
{"title":"Service Quality and Speed of Service in the Nigeria Police Force: The Roles of SERVICOM","authors":"","doi":"10.37745/bjms/vol8.no1.pp47-67.2020","DOIUrl":"https://doi.org/10.37745/bjms/vol8.no1.pp47-67.2020","url":null,"abstract":"","PeriodicalId":269977,"journal":{"name":"British Journal of Marketing Studies","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131455802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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