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Relationship between eco-innovations and the impact on business performance: an empirical survey research on the Brazilian textile industry 生态创新与企业绩效影响的关系:基于巴西纺织业的实证调查研究
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.003
Marcus Vinicius de Oliveira Brasil , Mônica Cavalcanti Sá de Abreu , José Carlos Lázaro da Silva Filho , Aurio Lucio Leocádio

This study draws from the resource-based theory and investigates the interrelationships between three types of eco-innovation (process, product, organizational) and their impact on business performance. Using a structural equation design with 70 samples collected from textile industry, research results show that business performance is affected by product and organizational eco-innovations. The process and product eco-innovations significantly influence the effects of organizational eco-innovation, and there are connections between process and product eco-innovations. Research reveals that each type of eco-innovation has its own attributes, determinants, and contributions to business performance. Study on the textile sector broadens the discussion of interdependence and co-evolutionary relationships among different types of eco-innovation and demonstrates that the development of efficient innovation programs requires a holistic view and organizational and technological capabilities.

本研究从资源基础理论出发,探讨了三种类型的生态创新(过程、产品、组织)之间的相互关系及其对企业绩效的影响。采用结构方程设计,选取纺织行业70个样本,研究结果表明,企业绩效受到产品和组织生态创新的影响。过程生态创新和产品生态创新显著影响组织生态创新的效果,过程生态创新和产品生态创新之间存在联系。研究表明,每种类型的生态创新都有自己的属性、决定因素和对企业绩效的贡献。对纺织行业的研究扩大了对不同类型生态创新之间相互依赖和共同进化关系的讨论,并证明了高效创新计划的发展需要一个整体的观点和组织和技术能力。
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引用次数: 48
Agricultural insurance mechanisms through mutualism: the case of an agricultural cooperative 互助农业保险机制:以农业合作社为例
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.004
Paulo Alberto Machinski, Mauro Cézar de Faria, Vilmar Rodrigues Moreira, Alex Antonio Ferraresi

The aim of this article is to verify how the mutualism model is applied in cooperatives to mitigate risks. We conducted a single, holistic case study of an agribusiness cooperative in Paraná State. The data were collected from June to September 2014. Four applications of the mutualism model were identified, specifically to mitigate risks of weather for grain (corn, beans and soybeans) farmers, death by lightning, brucellosis and tuberculosis for cattle farmers and the volatility of prices for pig farmers. Through the mutualism model, it was observed that cooperatives find solutions for their specific agribusiness sector problems. Cooperative companies are the managers and coordinators of the entire insurance mechanism to address the risks involved in their activities or/and the activities of their members. The mutualism model has been effective for covering common risks. However, like regular insurance, it proved to be ineffective in the case of catastrophes.

本文的目的是验证互助模式如何应用于合作社以降低风险。我们对帕拉纳州的一个农业综合企业合作社进行了单一的整体案例研究。数据收集于2014年6月至9月。确定了共生模式的四种应用,特别是减轻粮食(玉米、豆类和大豆)农民的天气风险、雷击死亡风险、养牛户的布鲁氏菌病和结核病风险以及养猪户的价格波动风险。通过互助模式,观察到合作社为其具体的农业综合企业部门问题找到解决办法。合作公司是整个保险机制的管理者和协调者,以解决其活动或(或)其成员活动中涉及的风险。互助模式对于覆盖共同风险是有效的。然而,就像普通保险一样,它在灾难的情况下被证明是无效的。
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引用次数: 5
Review of passive transparency in Brazilian city councils 对巴西市议会被动透明度的审查
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.02.001
Fabiano Maury Raupp , José Antonio Gomes de Pinho

The goal of this study is to investigate compliance with the requirements of passive transparency in city councils of Brazilian municipalities with populations greater than 300,000 inhabitants. The research is descriptive, operationalized by a survey with predominantly qualitative approach. The data collected from 79 city councils were analyzed using the descriptive analysis technique. Three groups were identified in the city councils analyzed: first, city councils to which it was not possible to submit the request for information; second, city councils to which the request for information was submitted, but there was no reply or the response was insufficient; and third, city councils to which the request for information was submitted and there was satisfactory response. The scenario shows little passive transparency before the technological apparatus was available. There are city councils that violate a series of legal provisions regulating the transparency of government actions. The study stands out for diagnosing the current situation of passive transparency in the city councils of the largest Brazilian municipalities, revealing how the law, in general, can be violated, and not taken seriously.

本研究的目的是调查人口超过30万的巴西城市的市议会对被动透明要求的遵守情况。该研究是描述性的,通过主要采用定性方法的调查进行操作。从79个市议会收集的数据使用描述性分析技术进行分析。在分析的市议会中确定了三种群体:第一种是无法向其提交信息请求的市议会;第二,向其提交信息请求,但没有答复或答复不充分的市议会;第三,提交信息请求并得到满意答复的市议会。该情景显示,在技术设备可用之前,几乎没有被动透明度。有些市议会违反了一系列规范政府行为透明度的法律规定。这项研究的突出之处在于,它诊断了巴西最大城市的市议会被动透明的现状,揭示了法律在总体上是如何被违反的,而不被认真对待的。
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引用次数: 1
Why entrepreneurs need firms, and the theory of the firm needs entrepreneurship theory 企业家为什么需要企业,企业理论为什么需要企业家理论
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.007
Peter G. Klein

Firms are established by entrepreneurs, and entrepreneurship is typically embodied within a firm. And yet, the research literatures on entrepreneurship and the theory of the firm developed mostly independently. I suggest some reasons why these literatures have struggled to connect, and offer a potential path forward, one that describes the entrepreneurial act as the acquisition, combination, and recombination of heterogeneous resources under conditions of uncertainty.

企业是由企业家建立的,企业家精神通常体现在企业内部。然而,关于企业家精神和企业理论的研究文献大多是各自独立发展的。我提出了这些文献难以联系起来的一些原因,并提供了一条潜在的前进道路,这条道路将企业家行为描述为在不确定条件下对异质资源的收购、组合和重组。
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引用次数: 18
Mobile social money: an exploratory study of the views of managers of community banks 移动社会货币:社区银行管理者观点的探索性研究
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.02.002
Eduardo Henrique Diniz, Adrian Kemmer Cernev, Eros Nascimento

This article aims to evaluate the adoption potential of a digital social currency model using mobile phones. Despite the significant literature concerning both social currencies and mobile payments, there are few studies with a focus on social currencies being operationalized via mobile payments. An important aspect of the literature on mobile payments and social currencies is the role that both instruments may play in the financial inclusion. Despite the absence of lasting experiences for an empirical analysis in Brazil, we believe that there may be synergy between these two types of payment instruments. To evaluate the potential of a mobile digital social currency, we conducted interviews with community bank managers, focusing on their perceptions of acceptance of this innovative model in their communities. As a theoretical basis, we articulated the concept of transformational framing, originated from the perspective of interpretive frames of collective action. As a result, we identified a transformational discourse by which community bank managers create new meanings and understandings of this emerging payment system model.

本文旨在评估使用手机的数字社交货币模式的采用潜力。尽管关于社交货币和移动支付都有大量的文献,但很少有研究关注社交货币通过移动支付进行运作。关于移动支付和社交货币的文献的一个重要方面是这两种工具在金融包容性中可能发挥的作用。尽管巴西缺乏持久的实证分析经验,但我们认为这两种支付工具之间可能存在协同作用。为了评估移动数字社交货币的潜力,我们对社区银行经理进行了采访,重点关注他们对社区接受这种创新模式的看法。作为理论基础,我们阐述了转型框架的概念,起源于集体行动的解释框架的观点。因此,我们确定了一种转型话语,通过这种话语,社区银行经理可以为这种新兴的支付系统模式创造新的含义和理解。
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引用次数: 17
International orientation and export commitment in fast small and medium size firms internationalization: scales validation and implications for the Brazilian case 快速中小型企业国际化中的国际定位和出口承诺:规模验证和对巴西案例的影响
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.002
Marcelo André Machado , Walter Meucci Nique , Felipe Bentancur Fehse

A set of changes in the competitive environment has recently provoked the emergence of a new kind of organization that has since its creation a meaningful share of its revenue being originated from international activities developed in more than one continent. Within this new reality, the internationalization of the firm in phases or according to its growth has resulted in it losing its capacity to explain this process with regard to small- and medium-sized enterprises (SME). Thus, in this paper, the international orientation (IO) and export commitment (EC) constructs have been revised under a theoretical context of the fast internationalization of medium-sized companies, so as to identify scales that more accurately measure these dimensions in the Brazilian setting. After a literature review and an exploratory research, the IO and EC scales proposed by Knight and Cavusgil (2004) and Shamsuddoha and Ali (2006) were respectively applied to a sample of 398 small- and medium-sized exporting Brazilian companies. In spite of conjunction and situation differences inherent to the Brazilian companies, the selected scales presented high measuring reliability. Furthermore, the field research outcomes provide evidence for the existence of a phenomenon of fast internationalization in medium-sized companies in Brazil, as well as support some theoretical assumptions of other empirical investigations carried out with samples from developed countries.

竞争环境的一系列变化最近引起了一种新的组织的出现,这种组织自成立以来,其收入的很大一部分来自在不止一个大陆开展的国际活动。在这一新的现实中,企业的分阶段或按其增长进行的国际化导致它失去了解释中小型企业(SME)这一过程的能力。因此,本文在中型企业快速国际化的理论背景下,对国际导向(IO)和出口承诺(EC)结构进行了修订,以确定在巴西背景下更准确地衡量这些维度的量表。通过文献综述和探索性研究,分别将Knight and Cavusgil(2004)和Shamsuddoha and Ali(2006)提出的IO和EC量表应用于巴西398家中小型出口企业样本。尽管巴西公司存在固有的关联和情境差异,但所选择的量表具有较高的测量可靠性。此外,实地研究结果为巴西中型企业存在快速国际化现象提供了证据,并支持了其他以发达国家为样本进行的实证调查的一些理论假设。
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引用次数: 8
Satisfaction of private interest associations’ members: a study with sugarcane producers in Brazil 私人利益协会成员的满意度:对巴西甘蔗生产者的研究
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.001
Luciano Thomé e Castro , Priscilla Mendes Machado , Marcos Fava Neves , Roberto Fava Scare

This study aimed to identify satisfaction antecedents presented by sugar cane producers with the associations they belong to. It was developed a model composed of seven dimensions which were grouped into two types: individual aspects (economic, networking and honor) and collective aspects (perception of services, representation, trust and relevance of the association). It was performed one quantitative and descriptive study, conducted through questionnaires applied directly to producers. 550 questionnaires were completed and 411 of these were valid. For the data analysis, correlation and multiple linear regression between the variables were used. The results showed that all seven variables were positively correlated with satisfaction, however, only five of them comprised the final model after multiple linear regression: perception of services offered, representation, trust, economical aspect and honor. Surprisingly, the results also showed that collective aspects affected more the satisfaction than individual aspects.

本研究旨在找出甘蔗生产者与其所属协会所呈现的满意前因。它开发了一个由七个维度组成的模型,分为两种类型:个人方面(经济、网络和荣誉)和集体方面(服务感知、代表、信任和关联)。通过直接对生产者进行问卷调查,进行了定量和描述性研究。共完成问卷550份,有效问卷411份。数据分析采用了变量间的相关性和多元线性回归。结果表明,7个变量均与满意度呈正相关,但经过多元线性回归后,只有5个变量构成了满意度的最终模型:服务感知、代表、信任、经济方面和荣誉。令人惊讶的是,结果还表明,集体方面比个人方面更能影响满意度。
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引用次数: 2
The commercial cycle from the viewpoint of operant behavioral economics: effects of price discounts on revenues received from services 经营行为经济学视角下的商业周期:价格折扣对服务收入的影响
Pub Date : 2016-07-01 DOI: 10.1016/j.rausp.2016.06.005
Rafael Barreiros Porto

The relationship between supply and demand generates commercial cycles. Operant behavioral economics explain that these cycles are shaped by three-term bilateral contingencies – situations that create supply and demand responses and which, in turn, generate reinforcing or punitive consequences that can maintain or mitigate these. Research shows how the commercial cycle of a company occurs and investigates how price discounts affect basic and differentiated service revenues according to seasonality. Based on a longitudinal design, two time-series analyses were performed using the ARIMA model, while another was carried out using a Generalized Estimating Equations divided into seasonal combinations. The results show, among other things, (1) that a company handles most of the marketing context strategies and programmed consequences of services used by consumers, creating a new commercial situation for the company, (2) the effects of price discounts on sophisticated services have a positive impact and produce higher revenues during the low season, while those related to basic services have a greater impact and produce greater revenue during the high season; and (3) the seasonality of the greatest purchasing intensity exerts a more positive influence on revenues than the seasonality of demand characterized by heterogeneous reinforcements. These findings are useful for the administration of price discounts to generate maximum revenue and make it possible to have a better understanding of the way the commercial cycle of a company functions.

供给和需求之间的关系产生了商业周期。操作性行为经济学解释说,这些周期是由三期双边突发事件形成的——产生供需反应的情况,反过来,产生可以维持或减轻这些反应的强化或惩罚性后果。研究显示了一个公司的商业周期是如何发生的,并调查了价格折扣是如何根据季节性影响基本和差异化服务收入的。在纵向设计的基础上,采用ARIMA模型进行了两个时间序列分析,另一个时间序列分析采用了按季节组合划分的广义估计方程。结果表明,除其他事项外,(1)公司处理大多数营销情境策略和消费者使用的服务的程序化后果,为公司创造了新的商业局面,(2)价格折扣对复杂服务的影响有积极影响,并在淡季产生更高的收入,而与基本服务相关的价格折扣在淡季产生更大的影响,并产生更大的收入;(3)最大采购强度的季节性对收益的正向影响大于以异质强化为特征的需求季节性。这些发现对价格折扣的管理有用,以产生最大的收入,并使人们有可能更好地了解公司商业周期的运作方式。
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引用次数: 3
Role conflict, role ambiguity and job satisfaction: Perceptions of the Brazilian controllers 角色冲突、角色模糊与工作满意度:对巴西管制员的看法
Pub Date : 2016-04-01 DOI: 10.5700/rausp1232
Marilu Nuñez Palomino, Fábio Frezatti

Conflito, ambiguidade de função e satisfação no trabalho: percepções dos controllers brasileiros

Desde os primórdios até a atualidade, a literatura contábil vem registrando diversas situações que propiciam tensões nos controllers, do tipo conflito e ambiguidade de função. O referencial teórico foi composto pelo trabalho seminal sobre a Teoria de Função de Katz e Kahn (1970) e pelas evidências empíricas sobre a evolução das funções do controller. Neste estudo foi utilizada a técnica de equações estruturais, a qual permitiu não rejeitar as duas hipóteses de pesquisa, evidenciando que o conflito e a ambiguidade de função incidem, negativamente, sobre a satisfação no trabalho dos controllers brasileiros. A amostra foi composta por 114 controllers. Para a coleta de dados foi utilizado um questionário eletrônico, que possibilitou capturar informações dos respondentes, assim como suas percepções quanto aos níveis de conflito, ambiguidade de função e satisfação no trabalho. Para isso, foram utilizados os instrumentos desenvolvidos por Rizzo, House e Lirtzman (1970), e o Job Satisfaction Index apresentado no trabalho de Tarrant e Sabo (2010). Os resultados indicaram que os controllers brasileiros percebem conflito e ambiguidade de função quando desempenham suas funções. A satisfação no trabalho dos controllers é afetada com maior intensidade pela ambiguidade de função do que pelo conflito, mas apesar de perceber essas duas tensões, os executivos encontram-se moderadamente satisfeitos com suas atuais condições de trabalho.

Role conflict, role ambiguity and job satisfaction: Perceptions of the Brazilian controllers

From early times to the present, accounting literature has recorded several situations involving role conflict and ambiguity that cause tension among controllers. The theoretical framework was comprised of the seminal work on Role Theory by Katz and Kahn (1970), and empirical evidence regarding the evolution of the role of controllers in the enterprises. In this study, we used the structural equations technique, which allowed for non-rejection of the two study hypotheses, thus providing evidence that role conflict and ambiguity adversely affect job satisfaction among Brazilian controllers. The sample was comprised of 114 controllers. An electronic questionnaire was used to collect the data, allowing information about the respondents to be captured, along with their perceptions regarding levels of role conflict and ambiguity and job satisfaction. For this, the tools developed by Rizzo, House, and Lirtzman (1970) were used, as well as the Job Satisfaction Index presented by Tarrant and Sabo (2010). The results indicated that Brazilian controllers perceive role conflict and role ambiguity while they perform their duties. Job satisfaction of the controllers isaffected more strongly by role ambiguity than by role conflict. However, despite

冲突、角色模糊和工作满意度:巴西控制人员的感知从一开始到现在,会计文献记录了几种导致控制人员紧张的情况,类型冲突和角色模糊。理论框架包括卡茨和卡恩(1970)关于函数理论的开创性工作和控制器函数演化的经验证据。在本研究中,我们使用了结构方程技术,这允许不拒绝两个研究假设,表明冲突和功能模糊对巴西控制者的工作满意度有负面影响。样本由114名控制者组成。为了收集数据,我们使用了一份电子问卷,可以从受访者那里获取信息,以及他们对冲突水平、角色模糊和工作满意度的看法。为此,我们使用了Rizzo, House和Lirtzman(1970)开发的工具,以及Tarrant和Sabo(2010)提出的工作满意度指数。结果表明,巴西控制者在履行职责时意识到冲突和角色模糊。控制者的工作满意度受角色模糊的影响大于冲突的影响,但尽管意识到这两种紧张关系,高管对他们目前的工作条件仍然有一定的满意度。角色冲突、角色模糊和工作满意度:从早期到现在,会计文献记录了一些涉及角色冲突和角色模糊的情况,导致控制人员之间的紧张关系。该理论框架来源于Katz和Kahn(1970)关于角色理论的开创性工作,以及关于企业中控制者角色演变的经验证据。在本研究中,我们使用了结构方程技术,它允许两个研究假设不被拒绝,从而提供了角色冲突和矛盾不利影响巴西控制者工作满意度的证据。= =地理= =根据美国人口普查局的数据,这个县的总面积,其中土地和(1.)水。采用电子问卷收集数据,提供有关被调查者的资料,以及他们对角色冲突程度、模糊性和工作满意度的看法。为此,使用了Rizzo、House和Lirtzman(1970)开发的工具,以及Tarrant和Sabo(2010)提出的工作满意度指数。结果表明,巴西管制员在履行职责时注意到角色冲突和角色模糊。控制人员的工作满意度受角色模糊而非角色冲突的影响更大。然而,尽管意识到这两种紧张关系,高管们对他们目前的工作条件还是相当满意的。冲突、角色模糊和工作满意度:巴西控制者的看法从它的开始到现在,会计文献记录了各种情况,在控制者中产生紧张,如角色冲突和角色模糊。本研究的理论框架由Katz和Kahn(1970)在函数理论方面的开创性工作和控制器函数演化的经验证据组成。本文采用结构方程技术,通过证明函数冲突和函数歧义对巴西控制者的工作满意度有负面影响,使两种假设得以接受。样本由114个控制器组成。一份电子问卷被用来收集受访者的数据,以及他们对冲突水平、角色模糊和工作满意度的看法。本研究的目的是分析工作满意度指数(Job Satisfaction Index)和工作满意度指数(Job Satisfaction Index)之间的关系,以及工作满意度指数(Job Satisfaction Index)与工作满意度指数(Job Satisfaction Index)之间的关系。结果表明,巴西控制者在履行职责时感知到冲突和角色模糊。控制者的工作满意度更受角色模糊的影响,而不是冲突,但尽管管理者感知到这两种紧张,他们对当前的工作条件有一定的满意度。
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引用次数: 57
Workplace moral harassment and its consequences: A case study in a federal higher education institution 职场道德骚扰及其后果:一个联邦高等教育机构的案例研究
Pub Date : 2016-04-01 DOI: 10.5700/rausp1231
Carmelita Angélica Guimarães, Vera L. Cançado, Reginaldo de Jesus Carvalho Lima

Assédio moral no trabalho e suas consequências: Estudo de caso em instituição federal de ensino superior

Neste artigo, tem-se como objetivo caracterizar um caso de assédio moral ocorrido em uma instituição federal de ensino superior e identificar suas consequências para diferentes atores. Foi realizado um estudo de caso, de natureza descritiva e qualitativa. Os dados foram coletados por meio de pesquisa documental, com a análise do processo administrativo, que traz depoimentos de alguns dos envolvidos no caso, e de entrevista em profundidade com o servidor assediado. Os resultados evidenciaram a ocorrência de assédio moral do tipo vertical descendente, em uma situação caracterizada por abuso de poder, autoritarismo e manipulação perversa, com severas consequências para a saúde física, psíquica e emocional do assediado. Verificou-se que a não atuação da área de Recursos Humanos na intermediação do conflito, a cultura e a estrutura da instituição podem ter favorecido a ocorrência do caso e motivado a impunidade do assediador. Para a organização, as ocorrências geraram degradação do ambiente de trabalho, desmotivação e cisão da equipe, bem como declínio do rendimento e outras perdas financeiras. À sociedade, além das questões financeiras, couberam sérios prejuízos, por tratar-se de uma instituição pública que deveria zelar pelos bens e direitos do cidadão, tanto no âmbito financeiro como no produtivo ou no social. Conclui-se que o assédio moral se trata de um processo multidimensional, que viola as garantias fundamentais do indivíduo e traz severos impactos à sua saúde, além de danos à organização e à sociedade.

Workplace moral harassment and its consequences: A case study in a federal higher education institution

This paper aims to characterize a case of moral harassment in a federal institution of higher education and to identify its consequences for the different actors. We carried out a descriptive and qualitative case study and collected data by means of documentary research with an analysis of the related administrative process, which includes statements of those involved in the case, and an in-depth interview with the harassed employee. The results revealed the occurrence of vertical descendant moral harassment characterized by abuse of power, authoritarianism and perverse manipulation, with severe consequences for the harassed employee’s physical, mental and emotional health. We found that the institution’s human resources management department’s non-action in terms of intermediating the conflict and the institutional culture and structure may all have favored the occurrence of the case and the harasser’s impunity. For the organization, the occurrences generated degradation in the workplace and in motivation and the team split, as well as income decline and other financial losses. Beyond the financial issues, there was also even more serious damage to the society, as a public institution should look a

工作中的欺凌及其后果:联邦高等教育机构的案例研究本文的目的是描述一个发生在联邦高等教育机构的欺凌案例,并确定其对不同行为者的后果。进行了描述性和定性的案例研究。数据是通过文献研究收集的,包括对行政程序的分析,其中包括一些涉及案件的人的证词,以及对被骚扰的服务器的深度访谈。结果显示,在滥用权力、威权主义和反常操纵的情况下,出现了自上而下的欺凌,对被骚扰者的身体、心理和情感健康造成严重后果。研究发现,人力资源领域在调解冲突、文化和机构结构方面的不表现可能有利于案件的发生,并促使骚扰者不受惩罚。对于组织来说,这些事件导致了工作环境的恶化、团队的丧失动力和分裂,以及收入下降和其他经济损失。除了财政问题外,社会还受到严重损害,因为它是一个公共机构,应该在财政、生产或社会方面照顾公民的财产和权利。结论是,欺凌是一个多方面的过程,它侵犯了个人的基本保障,对个人的健康造成严重影响,并对组织和社会造成损害。工作场所道德骚扰及其后果:一个联邦高等教育机构的案例研究本文旨在描述一个联邦高等教育机构的道德骚扰案例,并确定其对不同行为者的后果。我们进行了描述性和定性的案例研究,并通过文献研究和对相关行政程序的分析收集了数据,其中包括涉及案件的人员的陈述,以及对受骚扰雇员的深入访谈。调查结果显示,出现了以滥用权力、威权主义和反常操纵为特征的自上而下的道德骚扰,对受骚扰的雇员的身体、精神和情绪健康造成严重后果。我们发现,该机构的人力资源管理部在调解冲突方面没有采取行动,而该机构的文化和结构可能都助长了该案件的发生和骚扰者不受惩罚。对组织而言,这些事件导致工作场所、动机和团队分裂,以及收入下降和其他财务损失。除了金融问题之外,社会还受到更严重的损害,因为公共机构应该关注公民的财产和公民权利,无论是涉及金融、生产力还是社会领域。我们可以得出结论,道德骚扰是一个多维过程,侵犯个人的基本权利,对个人的身心健康、组织和整个社会产生严重影响。工作中的欺凌及其后果:一个联邦高等教育机构的案例研究本文的目的是描述一个发生在联邦高等教育机构的欺凌案例,并确定其对不同参与者的后果。本研究的目的是确定在墨西哥和拉丁美洲的墨西哥裔美国人社区中,墨西哥裔美国人的社会经济地位。本研究的目的是收集有关被骚扰官员的资料,以确定他们在调查过程中所扮演的角色,以及他们在调查过程中所扮演的角色。摘要本研究的目的是评估被欺负者的心理健康状况,并确定被欺负者的心理健康状况,以及被欺负者的心理健康状况。研究发现,人力资源部门在调解冲突方面缺乏行动,机构的文化和结构可能有利于案件,并导致骚扰者不受惩罚。对该组织来说,这些事件导致了工作环境的恶化、团队的丧失动力和分裂,以及业绩下降和其他经济损失。对社会来说,除了财政问题之外,还有损害,因为它是一个公共机构,应该在财政、生产或社会领域照顾公民的财产和权利。结论是,欺凌是一个多方面的过程,它侵犯了个人的基本保障,对其健康造成严重后果,并给组织和社会带来危害。
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引用次数: 20
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RAUSP Revista de Administracao da Universidade de Sao Paulo
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