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The Results of the Development of Balneal Care Provision and the State of the Czech Spa Industry in Connection with the Changes in Legislation Balneal护理提供的发展结果和捷克水疗行业与立法变化的关系
Pub Date : 2017-06-01 DOI: 10.1515/cjot-2017-0005
Eva Vavrečková, Jana Stuchlíková, Radmila Dluhošová
Abstract The paper focuses on the development of balneal care provision and its current state in the Czech spa industry in connection with the changes in legislation. In particular, the period of 2000–2015 is specified, including the survey of positive and negative changes resulting from the changes in legal norms regulating the balneal care provision. Special attention is paid to two turning points in the balneal care provision: the turn of 2012 and 2013 and the turn of 2014 and 2015, which were significantly affected by the changing legislation.
摘要本文重点介绍了balneal护理的发展及其在捷克水疗行业的现状与立法的变化。特别地,2000-2015年期间被指定,包括调查由于规范balneal护理提供的法律规范的变化而产生的积极和消极变化。特别关注的是医疗保健服务的两个转折点:2012年和2013年以及2014年和2015年,这两个转折点受到不断变化的立法的重大影响。
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引用次数: 3
Spa and Wellness Tourism in Slovakia (A Geographical Analysis) 斯洛伐克温泉疗养旅游(地理分析)
Pub Date : 2017-06-01 DOI: 10.1515/cjot-2017-0002
Anton Kasagranda, Daniel Gurňák
Abstract Spa industry is presently an inherent part of Slovak tourism. For this reason, it has become a major interest of scientific and professional literature (economics, management, sociology, or geography). The main topic of this paper is the evaluation of tourism in Slovakia through a geographic analysis. This paper briefly evaluates the development and the importance of spa, spa tourism and wellness and their main research areas and issues. Furthermore, the primary sources of tourism development, the overview of spa tourism and the wellness resorts, the accommodation establishments and the visitation rate are evaluated as well. In conclusion, functional and spatial typification of spa tourism and wellness in Slovakia is presented. The structure of the paper is designed to be appropriate for a comparison with V4 countries.
温泉产业是斯洛伐克旅游业的重要组成部分。因此,它已成为科学和专业文献(经济学、管理学、社会学或地理学)的主要兴趣。本文的主要课题是通过地理分析对斯洛伐克的旅游业进行评价。本文简要评价了温泉、温泉旅游与健康的发展、重要性及其主要研究领域和问题。此外,还对旅游发展的主要来源、温泉旅游和疗养胜地的概况、住宿设施和游客率进行了评价。最后,提出了斯洛伐克温泉旅游和健康的功能和空间类型。本文的结构设计适合于与V4国家的比较。
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引用次数: 19
Spa and Wellness Tourism in Poland - A New Geographical Analysis 水疗和健康旅游在波兰-一个新的地理分析
Pub Date : 2017-06-01 DOI: 10.1515/cjot-2017-0004
Krzysztof Widawski
Abstract The aim of the paper is to present the situation of the spa resorts in Poland from the geographical point of view, emphasizing especially the tourist context of their existence. This article firstly deals with the brief history of spas in Poland and the definition of the phenomenon, presented in the Polish literature and legal acts. The main part of the paper presents the geographical analysis of the phenomenon: spatial distribution of the activities allowed by law, localization concerning the different kind of landscapes that accompanies the spas, natural and curative resources and the medical treatments based on their potential. In addition, the tourist context analysed with the support of the statistical data of the accommodation units, tourist sand its preferences, and health tourist establishments in the spa resorts and its usage is also crucial. The perspectives of the spa tourism development in Poland concerning the potential and obstacles are presented.
摘要本文的目的是从地理的角度来呈现波兰温泉度假村的情况,特别强调他们存在的旅游背景。本文首先介绍了波兰水疗中心的简史,以及波兰文献和法律行为中对这一现象的定义。论文的主要部分是对这一现象的地理分析:法律允许的活动的空间分布,关于温泉、自然和治疗资源以及基于其潜力的医疗的不同类型景观的定位。此外,以住宿单位、游客及其偏好、温泉度假村健康旅游机构及其使用的统计数据为支持,分析旅游环境也至关重要。提出了波兰温泉旅游发展的潜力和障碍的观点。
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引用次数: 7
Environmental Sustainability Analysis as a Competitive Strategy in the Hotel Industry of Sinaloa, Mexico 环境可持续性分析:墨西哥锡那罗亚酒店行业的竞争战略
Pub Date : 2017-02-01 DOI: 10.1515/cjot-2017-0009
Beatriz López-Illán, Juan Pedro Ibarra-Michel
Abstract This case study analyses characteristics of the implementation of environmental strategies in hotels. Results were found to be highly variable between hotels. They also highlight the need for greater momentum for this new type of business model. For the development of this research, a multi-method study approach was adopted, with a mixed methodology to the hotel industry of the state of Sinaloa, Mexico. This was done through executive interviews in addition to the application of a compliance guide to 11 companies selected from the sector. Relevant aspects are considered through a review of the hotel sector and sustainability, consumer trends, sustainability in the tourism market and development phases for corporate sustainability.
本案例分析了酒店环境战略实施的特点。结果发现,酒店之间的差异很大。他们还强调需要为这种新型商业模式提供更大的动力。为了开展这项研究,采用了多方法研究方法,对墨西哥锡那罗亚州的酒店业采用了混合方法。除了对从该行业中选出的11家公司应用合规指南外,还通过高管访谈进行了调查。通过对酒店行业和可持续性、消费趋势、旅游市场的可持续性和企业可持续性发展阶段的审查,考虑相关方面。
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引用次数: 2
Towards a Theory of Stakeholders’ Perception of Tourism Impacts 利益相关者旅游影响感知理论研究
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0006
Martin Luštický, M. Musil
Abstract This paper summarizes theoretical knowledge related to an issue of assessment of tourism impacts on a tourism destination. This paper pays special attention to stakeholders’ perception of tourism impacts as a popular approach to tourism impacts assessment in recent decades. Its aim is to map the key research focused on classification and assessment of tourism impacts in relation to regional stakeholders, using a summary and comparison of various research approaches over the past decades. The paper uses an integrative literature review of 28 papers published in top-rated journals which can be considered as a relevant sample of the research effort from the beginnings of 1990s. It compares commonly used approaches to the classification and assessment of tourism impacts through a comparative content analysis and points out their common characteristics and differences. The secondary aim is to define research implications as a theoretical and methodical basis for future research aimed at this topic.
摘要本文综述了旅游目的地影响评价的相关理论知识。本文特别关注利益相关者对旅游影响的感知,这是近几十年来旅游影响评估的一种流行方法。它的目的是通过对过去几十年各种研究方法的总结和比较,描绘出与区域利益相关者相关的旅游影响分类和评估的关键研究。本文对发表在顶级期刊上的28篇论文进行了综合文献综述,这些论文可以被认为是20世纪90年代初研究工作的相关样本。通过比较内容分析,比较了旅游影响分类与评价的常用方法,指出了它们的共同特点和差异。第二个目的是定义研究的意义,作为针对这个主题的未来研究的理论和方法基础。
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引用次数: 9
Landscape Perception of the Bohemian Paradise 波西米亚天堂的景观感知
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0007
M. Bušek, M. Pásková, J. Zelenka
Abstract Comprehensive understanding of the destination perception by its visitors represents one of the key prerequisites of professional destination management on its both strategic and tactical level. This study continues in previous research focused on the analysis of the perception of different landscape types of the Czech Republic, zooming this time on the perception of the landscape of the Bohemian Paradise destination. The emphasis is put on the understanding of manifestations of genius loci and the exogenous factors in the landscape perception. The participant ´s observation of visitors’ behaviour, evaluation of their spontaneous discussions and comments, structured interviews and introspection supplemented by recordings of exogenous factors represented methods used to get an insight into the perception of landscape and genius loci manifestation in the selected research localities. The qualitative research strategy in the form of pilot research led to the confirmation of suitability of applied methods and to the formulation of the preliminary hypotheses of the future quantitative research. The findings of this pilot research indicate the correctness of the assumption of the exogenous factors (weather, daytimes and seasons of the year) influence on the landscape perception as well as the manifestation of the genius loci perceived by the majority of visitors.
摘要全面了解游客对目的地的感知,是专业目的地管理在战略和战术层面的关键先决条件之一。这项研究延续了之前对捷克共和国不同景观类型感知的研究,这次聚焦于对波西米亚天堂目的地景观的感知。重点是对景观感知中天才位点的表现形式和外生因素的理解。参与者对游客行为的观察、对他们自发讨论和评论的评价、辅以外生因素记录的结构化访谈和自省,代表了在选定的研究地点深入了解景观和天才位点表现的感知的方法。以试点研究形式的定性研究策略确定了应用方法的适用性,并为未来的定量研究制定了初步假设。该试点研究的结果表明,外生因素(天气、白天和一年中的季节)对景观感知的影响假设是正确的,以及大多数游客感知的天才位点的表现。
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引用次数: 2
The Role of Government in Tourism: Linking Competitiveness, Freedom, and Developing Economies 政府在旅游业中的作用:连接竞争力、自由和发展中经济体
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0005
Marketa Kubickova
Abstract In recent years, governments of developing countries have been much more active in destination management and development than they used to be in the past. However, the challenge many governments face is to determine an appropriate level of involvement. This study investigates the role government plays in tourism competitiveness by applying a panel data analysis to the Central American region. The results reveal that government plays an important role in tourism. The data provide evidence that a new theory may emerge as it pertains to tourism and developing countries. Furthermore, such discovery only reinforces the issue of free riders tourism faces and the role of ‘shadow’ economy in the Central American region.
近年来,发展中国家政府在旅游目的地的管理和开发方面比过去更加积极。然而,许多政府面临的挑战是确定适当的参与程度。本研究以中美洲地区为研究对象,采用面板数据分析方法,探讨政府在旅游竞争力中所扮演的角色。结果表明,政府在旅游业中扮演着重要的角色。这些数据提供的证据表明,一种有关旅游业和发展中国家的新理论可能会出现。此外,这一发现只会加剧搭便车旅游面临的问题以及中美洲地区“影子”经济的作用。
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引用次数: 22
Airline Service Quality Dimensions and Customer Loyalty: Empirical Evidence from Air Passengers’ in Lagos State 航空公司服务质量维度与顾客忠诚度:来自拉各斯州航空乘客的经验证据
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0009
Oghojafor Ben Akpoyomare, Ladipo Patrick Kunle Adeosun, R. A. Ganiyu
Abstract Air travellers are increasingly becoming more demanding in terms of their expectations of the quality of service offered by airline carriers. Hence, operators must improve service delivery to retain their loyalty. This study investigates the relationship between airline service quality dimensions and customer loyalty among air passengers in Lagos state. Causal research design was adopted to examine the aforementioned relationship. Convenience sampling technique was used to survey 600 air travellers. Data collected from the respondents were analysed by using Pearson correlation analysis and Anova. The findings reveal that the service quality and its dimensions are positive and significantly related to each other, overall service quality and customer loyalty. The results of the study indicate no significant difference between customers’ travelling for different motives in their perception of the quality of services. It was also discovered that flight frequency was insignificantly connected to customer loyalty. In line with the above findings, the study concludes that the airline service quality improvement initiatives should begin with recognition of customers’ needs. Correspondingly, airline operators should cultivate strategies to fulfil their service promise along the service quality dimensions, most important to air travellers to enhance customer loyalty.
航空旅客对航空公司提供的服务质量的要求越来越高。因此,运营商必须改善服务交付,以保持他们的忠诚度。本研究探讨拉各斯州航空公司服务品质各维度与旅客忠诚度的关系。采用因果研究设计来检验上述关系。采用方便抽样法对600名航空旅客进行了调查。从受访者收集的数据进行分析,使用Pearson相关分析和方差分析。研究发现,服务质量及其维度之间、整体服务质量与顾客忠诚度之间存在显著的正相关关系。研究结果表明,不同动机的顾客对服务质量的感知没有显著差异。航班频次与顾客忠诚度的关系不显著。根据上述调查结果,研究得出结论,航空公司的服务质量改进措施应该从认识到客户的需求开始。相应地,航空公司运营商应在服务质量维度上制定策略,以履行其服务承诺,这对航空旅客来说是最重要的,以提高客户忠诚度。
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引用次数: 11
Ecotourism revisited: Last twenty-five years 生态旅游重访:过去25年
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0008
A. Chandel, Sita Mishra
Abstract The concept of ecotourism evolves differently in developing and developed nations due to which the basic principles of ecotourism are in question. The existing literature on ecotourism suggests ambiguity in conceptual understanding of ecotourism. Due to this qualm, ecotourism is evolving into various forms. Different stakeholders with varying objectives related to ecotourism make it further difficult to form the consensus on what constitutes ecotourism. Without the clear understanding of ecotourism, it is difficult to evolve ethics on which the ecotourism principles are based. The focus of this research is to find out the principle components or themes of ecotourism using a content analysis for the development of ecotourism policy and applications. This study identified six key components of ecotourism which are widely accepted by researchers and could be used to shape the fundamental understanding of ecotourism. These themes are: (1) Nature oriented travel; (2) Support of conservation; (3) Learning and appreciation; (4) Socio-economic development of local area; (5) Support and respect for local culture and (6) Local people (area) participation.
摘要生态旅游的概念在发展中国家和发达国家的发展不同,因此生态旅游的基本原则受到质疑。现有文献对生态旅游的概念理解存在歧义。由于这种不安,生态旅游正在演变成各种形式。不同的利益相关者与生态旅游相关的目标不同,这使得对什么是生态旅游形成共识变得更加困难。没有对生态旅游的清晰认识,生态旅游原则所依据的伦理就难以形成。本研究的重点是通过内容分析找出生态旅游的主要组成部分或主题,以制定生态旅游政策和应用。本研究确定了被研究者广泛接受的生态旅游的六个关键组成部分,并可用于形成对生态旅游的基本认识。这些主题是:(1)面向自然的旅行;(2)支持保护;(3)学习与欣赏;(4)当地社会经济发展情况;(5)支持和尊重当地文化,(6)当地人民(地区)的参与。
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引用次数: 15
Exploitation of the Virtual Worlds in Tourism and Tourism Education 虚拟世界在旅游与旅游教育中的应用
Pub Date : 2016-12-01 DOI: 10.1515/cjot-2016-0010
Pavel Zejda, David Zejda
Abstract Academics perceive a great potential of virtual worlds in various areas, including tourism and education. Efforts adapting the virtual worlds in practice are, however, still marginal. There is no clear definition of the virtual world. Therefore the author of this article attempts to provide one. The paper also focuses on the barriers of a wider exploitation of the virtual worlds and discusses the principles that might help to increase their potential in tourism area. One of the principles – gamification – favours a wider adaptation of the virtual worlds in tourism. Applying gamification principles provides visitors with some unique experiences while serving as a powerful marketing tool for institutions. The benefits of implementing tourism education activities based on cooperative principles set in an immersive environment of the virtual worlds are depicted afterwards. Finally, this paper includes successful case studies, which show advantages and drawbacks of some approaches in exploiting the virtual worlds in tourism and tourism education.
学术界认为虚拟世界在包括旅游和教育在内的各个领域都有巨大的潜力。然而,在实践中适应虚拟世界的努力仍然很少。虚拟世界没有明确的定义。因此,本文的作者试图提供一个。本文还着重讨论了虚拟世界开发的障碍,并讨论了可能有助于提高虚拟世界在旅游领域潜力的原则。其中一个原则——游戏化——支持在旅游业中更广泛地适应虚拟世界。应用游戏化原则为参观者提供了一些独特的体验,同时也为机构提供了强大的营销工具。在虚拟世界的沉浸式环境中实施基于合作原则的旅游教育活动的好处随后被描述。最后,本文列举了一些成功的案例,分析了虚拟世界在旅游和旅游教育中应用的优缺点。
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引用次数: 2
期刊
Czech Journal of Tourism Journal of Masaryk University
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