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Komunikasi Pemasaran Global Terpadu: Tantangan di Era Digital 全球一体化营销传达:数字时代的挑战
Pub Date : 2021-09-16 DOI: 10.35814/coverage.v12i1.2152
Sunarto Prayitno
The discovery of computers and specifically the internet, led to fundamental changes in concept, strategy, tactic, and implementation of business, marketing, and marketing communications, which shifted from conventional to modern markets in the digital age. Integrated Marketing Communications (IMC) is a concept derived from the research made by practitioners and academics in anticipating the expiry of old strategies that are no longer reliable. In turn, IMC became a new paradigm to be used as a basic reference in facing challenges in the global market. The application of IMC concepts and strategies to the global market is known as Integrated Global Marketing Communications (IGMC) planning. Changes that occur in consumer behavior, message development patterns, the proliferation of media, especially digital media, and the integration of marketing communication elements are the basis of the IGMC strategic development plan. The implementation of the IGMC program can be expected to be a road map to achieve organizational and corporate success in the digital age. This paper synthesized the viewpoints of different experts and provides the author’s analysis, interpretation, and theorizing.                         Keywords: integrated global marketing communications, global consumer, global message development, global media penetration, and IGMC planning patterns.
计算机的发现,特别是互联网的发现,导致了商业、营销和营销传播的概念、战略、战术和实施的根本变化,从传统市场转向数字时代的现代市场。整合营销传播(IMC)是由实践者和学者在预测不再可靠的旧策略到期时所进行的研究中产生的概念。因此,整合营销控制成为了一种新的模式,可以作为应对全球市场挑战的基本参考。整合营销传播的概念和策略在全球市场的应用被称为整合全球营销传播(IGMC)规划。消费者行为、信息发展模式、媒体(尤其是数字媒体)的激增以及营销传播要素的整合等方面发生的变化是IGMC战略发展计划的基础。IGMC计划的实施有望成为在数字时代实现组织和企业成功的路线图。本文综合了不同专家的观点,并提出了自己的分析、解释和理论化。关键词:全球整合营销传播,全球消费者,全球信息开发,全球媒体渗透,IGMC规划模式
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引用次数: 1
ANALISIS PENGELOLAAN KESAN ACHMAD PURNOMO DAN GIBRAN RAKABUMING MENJELANG PILKADA SOLO 2020
Pub Date : 2021-09-16 DOI: 10.35814/coverage.v12i1.1986
Agung Wibiyanto
Penelitian ini berkisar pada pengelolaan kesan  yang  muncul dari Achmad Purnomo dan Gibran Rakabuming Raka yang dibuat oleh media dalam pemberitaan pemilihan umum kepala daerah di wilayah Solo. Jenis penelitian ini ialah kualitatif deskriptif dengan analisis data menggunakan pendekatan Dramaturgi. Hasil dalam penelitian ini menyebutkan bahwa identifikasi personal dari Achmad Purnomo seperti citra dalam politik, citra pengusaha yang aktif dalam kegiatan sosial, citra seorang birokrat, demikian juga dengan Gibran Rakabuming yang disebutkan citra millenial, citra sebagai pengusaha yang mapan, dan citra sebagai anak presiden. Beberapa identifikasi tersebut dianalisis dengan dramaturgi baik secara front stage dan juga back stage yang nantinya akan diproyeksikan ke dalam bentuk citra oleh media, di mana citra tersebut menjadi citra kini, citra korporasi,citra multi image dan juga citra penampilan diri. Kontribusi penelitian ini ialah mengulas secara detail pengelolaan kesan yang muncul di seputaran pemilihan umum kepala daerah di Solo 2020.
这项研究的重点是,从媒体在报道领土总长选举时创造的Achmad Purnomo和Gibran Rakabuming Raka中产生的印象管理。这种研究是一种通过戏剧化方法分析数据的描述性定性研究。这项研究的结果表明,Achmad Purnomo的个人身份认同,如政治形象、积极参与社会活动的商人形象、官僚形象,以及千禧时期的纪伯伦•拉阿布明(Gibran Rakabuming)、商业成功企业形象和总统儿子形象。其中一些身份识别是通过舞台前和后台戏剧进行分析的,这些戏剧最终将通过媒体将其呈现为现在的形象、企业形象、多形象以及自我形象。这项研究的作用是详细审查2020年地区首脑选举期间出现的印象管理问题。
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引用次数: 0
Faktor-Faktor Keberhasilan Program Promosi Kesehatan “Gempur Stunting” Dalam Penanganan Stunting di Puskesmas Rancakalong Sumedang 健康促进计划在ranskesmas Rancakalong Sumedang的发育治疗中成功的因素
Pub Date : 2021-03-17 DOI: 10.35814/coverage.v11i2.2016
Tatang Manggala, Jenny Ratna Suminar, Hanny Hafiar
 The Indonesian government has set 60 priority districts/cities for stunting handling. Based on this determination, Sumedang is included in the priority district because in 2018 the stunting prevalence rate reached 32%. The selection conducted by Bappeda Sumedang contained 10 villages where the prevalence rate of stunting was high and three of them were villages in Rancakalong. To overcome this, the Rancakalong Community Health Center initiated the “Gempur Stunting” Health promotion Program which has succeeded in reducing the prevalence of stunting from 27.7% to 19.8%, making it an exemplary health promotion program. This research was conducted to determine the success factors of the "Gempur Stunting" health promotion. The results showed that reducing the highest stunting prevalence rate in Sumedang was due to the following supporting factors: (1) variations in community-based activities; (2) Good collaboration and coordination between related sectors, and (3) Reliability of the stunting-fighting health promotion program.
印尼政府设立了60个优先处理发育迟缓问题的地区/城市。基于这一决定,苏梅当被列入重点地区,因为2018年发育迟缓患病率达到32%。由Bappeda Sumedang进行的选择包括10个发育迟缓患病率较高的村庄,其中3个位于兰卡隆村。为了克服这一问题,兰卡卡隆社区卫生中心发起了“Gempur发育迟缓”健康促进方案,成功地将发育迟缓的发生率从27.7%降至19.8%,使其成为健康促进方案的典范。本研究旨在确定“Gempur发育不良”健康促进的成功因素。结果表明,降低苏梅当省最高的发育迟缓患病率主要是由于以下支持因素:(1)社区活动的变化;(2)相关部门之间良好的协作和协调;(3)抗发育不良健康促进项目的可靠性。
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引用次数: 8
BINGKAI KEHIDUPAN JANDA MENEROPONG DARI KACAMATA DRAMATURGI
Pub Date : 2021-03-17 DOI: 10.35814/coverage.v11i2.1818
Santi Delliana
Perilaku seksual legal dilakukan dalam ikatan perkawinan. Namun perilaku seksual di luar nikah oleh janda juga menarik untuk diteliti. Karena sebagai manusia normal, hasrat seksual tetap ada meski pernikahan tidak terikat. Pertanyaan penelitian ini adalah bagaimana bingkai kehidupan seorang janda dilihat dari perspektif dramaturgi. Peneliti berusaha menemukan bahwa para janda yang berpartisipasi dalam penelitian ini, melakukan hubungan seksual di luar nikah, juga memainkan peran depan dan belakang dalam kehidupan komunitas. Pendekatan yang digunakan adalah kualitatif analitik dengan teknik pengumpulan data observasi dan wawancara dengan tiga informan. Temuan studi ini menunjukkan bahwa saat ini, informan tampaknya memiliki detail dalam bermain peran (1). Informan muncul dalam keluarga dan hubungan sosialnya menjadi perempuan yang baik dan berpendidikan, menekankan nilai-nilai agama. Informan tampak lebih terhormat dan berpendidikan. (2). Informan tidak mengisolasi diri dari publik. Mereka memiliki banyak pasangan, tetapi mereka tetap menyendiri untuk berbagi perilaku seksual mereka. (3). Perasaan informan perlu lebih dikendalikan secara sosial dan untuk menciptakan pengalaman interaksi sosial asosiatif. (4). Ada dunia ketiga / dunia luar untuk menyaksikan aktor menjaga rahasia ini. (5). Perbedaan posisi informan dan perasaan menyesal dan berdosa terhadap Tuhan, keluarga, dan teman. perasaan perlu lebih dikendalikan secara sosial dan untuk menciptakan pengalaman interaksi sosial asosiatif. (4). Ada dunia ketiga / dunia luar untuk menyaksikan aktor menjaga rahasia ini. (5). Perbedaan posisi informan dan perasaan menyesal dan berdosa terhadap Tuhan, keluarga, dan teman. perasaan perlu lebih dikendalikan secara sosial dan untuk menciptakan pengalaman interaksi sosial asosiatif. (4). Ada dunia ketiga / dunia luar untuk menyaksikan aktor menjaga rahasia ini. (5). Perbedaan posisi informan dan perasaan menyesal dan berdosa terhadap Tuhan, keluarga, dan teman.
合法的性行为是在婚姻关系中进行的。但寡妇的性行为也很有趣。因为作为一个正常的人,性欲在婚姻不受约束的情况下仍然存在。这项研究的问题是如何从剧作家的角度来看待一个寡妇的生活。研究人员试图发现,参与这项研究的寡妇,发生非婚性行为,在社区生活中也扮演着正面和负面的角色。采用的方法是分析性的,方法是收集观察数据和采访三个告密者。研究发现表明,目前的告密者似乎对角色扮演有相当大的了解(1):线人出现在一个受过良好教育的家庭和社会关系中,强调宗教价值。告密者似乎更受人尊敬和教育。告密者不会把自己与公众隔离开来。他们有很多伴侣,但他们保持超然来分享他们的性行为。告密者的感觉需要在社会上得到更好的控制,并创造一种联想的社会互动体验。(4).有第三个世界/外部世界观看演员保守这些秘密。告密者、告密者和对上帝、家人和朋友的蔑视。一种需要在社会上更受控制的感觉,并创造一种联想的社会互动体验。(4).有第三个世界/外部世界观看演员保守这些秘密。告密者、告密者和对上帝、家人和朋友的蔑视。一种需要在社会上更受控制的感觉,并创造一种联想的社会互动体验。(4).有第三个世界/外部世界观看演员保守这些秘密。告密者、告密者和对上帝、家人和朋友的蔑视。
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引用次数: 1
Persepsi Gamers tentang Aktivitas Microtransactions di Virtual Goods Marketplace Itemku.com Gamers对Itemku.com虚拟市场Goods Marketplace itemku.com上的微转移活动的看法
Pub Date : 2021-03-17 DOI: 10.35814/coverage.v11i2.2018
Vikry Abdullah Rahiem, C. A. Fitrananda
The growth of games as a fast growing industry in Indonesia has made online gaming business lines increasingly developed, so that a business market for buying and selling virtual goods (virtual items in games) is formed in several virtual goods marketplaces such as itemku.com. The formation of the business market on the virtual goods marketplace has created various perceptions to support their gaming activities. This study uses qualitative methods, observation techniques, in-depth interviews and documentation. The theory used is perception. This study will discuss how variables such as sensation, anticipation and interpretation are formed from gamers about how microtransactions are carried out and also associated with CMC (Computer Mediated Communcations) to find out how communication patterns occur in these mictrotransactions. As a result, the majority of gamers have the same perception of microtransactions. Gamers who make virtual goods transactions aim to get satisfaction as well as actualization, virtual items that have more value in the game also trigger to perform microtransactions as part of the pride, and factor of self-existence when doing gaming activities using CMC.
在印度尼西亚,游戏作为一个快速发展的产业,使得在线游戏业务线日益发展,因此在itemku.com等多个虚拟商品市场中形成了买卖虚拟商品(游戏中的虚拟物品)的商业市场。虚拟商品市场上商业市场的形成创造了各种观念来支持他们的游戏活动。本研究采用定性方法、观察技术、深度访谈和文献资料。所使用的理论是感知。本研究将讨论玩家如何形成感觉、预期和解释等变量,了解微交易是如何进行的,并将其与CMC (Computer Mediated communications)联系起来,以找出这些微交易中的交流模式是如何发生的。因此,大多数玩家对微交易有着相同的看法。玩家进行虚拟商品交易的目的是为了获得满足感和现实感,在使用CMC进行游戏活动时,具有更高游戏价值的虚拟物品也会触发玩家进行微交易,作为自豪感的一部分,也是自我存在的因素。
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引用次数: 1
Strategic Communication dalam Perspektif Ilmu Komunikasi
Pub Date : 2021-03-17 DOI: 10.35814/coverage.v11i2.2028
B. H. Estaswara
Strategic communication is a new study and beginning to develop and it is concern to many parties. However, many writings in international journals have not been identified as including communication concepts and theories. This article attempts to explain strategic communication from the perspective of communication science. The method used in this research is literature review, considering that many strategic communication thinkers have initiated their writings using literature reviews. The result, from the four definitions, found that strategic communication is built on actors, then action, interaction and negotiation, and the last is meaning. Actors in strategic communication are not only single actors, but multiple actors. With multiple actors, strategic communication will be more important and relevant. Whereas action, interaction and negotiation, in strategic communication, it is not only action, but interaction and negotiation are the discussion. Finally, meaning in strategic communication is a process from multiple actors, where they simultaneously carry out actions, interactions and negotiations.
战略沟通是一门新兴的研究和发展,受到各方的关注。然而,国际期刊上的许多文章并未被认定为包含传播概念和理论。本文试图从传播学的角度来解释战略传播。本研究使用的方法是文献综述,因为许多战略传播思想家都是用文献综述的方式开始他们的写作的。从四个定义的结果来看,战略沟通的基础是行动者,其次是行动、互动和谈判,最后是意义。战略传播中的行动者不是单一的行动者,而是多重的行动者。有了多个参与者,战略沟通将更加重要和相关。而行动、互动和谈判,在战略沟通中,不仅是行动,还有互动和谈判。最后,战略沟通中的意义是多个行动者同时进行行动、互动和谈判的过程。
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引用次数: 2
Implementasi Excellence Public Relations dalam Pengelolaan Konflik oleh Energi Mega Persada Bentu Limited
Pub Date : 2021-03-17 DOI: 10.35814/coverage.v11i2.2017
Genny Gustina Sari, Gasela Hardianti
Energi Mega Persada (EMP) Bentu Ltd is a national oil and gas company that operates the Bentu Block located in Riau Province. The increasing number of EMP Bentu Ltd consumers is directly proportional to the increasing number of gas wells, which causes EMP Bentu Ltd to often come into conflict with the community around the well. This study aims to determine the implementation of excellence public relations in conflict management by Public Relations Energi Mega Persada Bentu Limited in Muara Sakal District. Pelalawan 2019 through conflict management in carrying out the direction of communication, maintaining a balance of interests, running communication channels and considering the level of ethnicity. This study used qualitative research methods. Determination of informants using snowball sampling technique with 3 (three) informants at EMP Bentu Ltd and 7 (seven) people involved in Focus Group Discussion (FGP) in Muara Sakal Hamlet. The results of this study indicate PR EMP Bentu Ltd in managing conflict in Muara Sakal implements public relations excellence put forward by James E. Grunig and Hunt through implementation in carrying out the direction of conflict communication, maintaining a balance of interests, running communication channels and considering the level of ethnicity through conflict management. . Although unable to apply the 10 principles of excellent PR perfectly due to overlapping division of tasks, the conflict management in Muara Sakal Hamlet can be resolved.
Energi Mega Persada (EMP) Bentu Ltd是一家国有油气公司,负责运营廖内省的Bentu区块。EMP Bentu有限公司用户数量的增加与气井数量的增加成正比,这导致EMP Bentu有限公司经常与井周围社区发生冲突。本研究旨在确定public relations Energi Mega Persada Bentu Limited在Muara Sakal区的冲突管理中实施卓越公共关系。通过冲突管理,开展沟通方向,维护利益平衡,运行沟通渠道,考虑种族水平。本研究采用定性研究方法。利用雪球抽样技术确定告密者,在EMP Bentu有限公司有3名告密者,在Muara Sakal哈姆雷特有7名焦点小组讨论(FGP)参与者。本研究结果表明,PR EMP Bentu Ltd在Muara Sakal的冲突管理中,通过冲突管理实施了James E. Grunig和Hunt提出的公共关系卓越(public relations excellence),包括实施冲突沟通的方向、维护利益平衡、运行沟通渠道和考虑种族层面。虽然由于任务分工重叠,无法完美运用优秀公关的10条原则,但《Muara Sakal Hamlet》的冲突管理是可以解决的。
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引用次数: 0
OPINI PUBLIK TERHADAP PENERAPAN NEW NORMAL DI MEDIA SOSIAL TWITTER 公众对TWITTER社交媒体的新常态有何看法
Pub Date : 2020-09-30 DOI: 10.35814/coverage.v11i1.1728
Awad Bin Muhammad Alkatiri, Zhafira Nadiah, A. N. S. Nasution
Social media is popular with all ages, people in young and old age groups can access social media. Social media is a place for information and opinion exchange. Twitter is one of the social media that is actively used in Indonesia. The new normal phenomenon that is currently being applied is wanted to be further known by researchers by referring to the hashtag #newnormalindonesia on Twitter. Researchers want to find out how public opinion is formed based on the hashtag #newnormalindonesia on Twitter. This research uses the concept of public opinion which is categorized into positive, negative, and neutral. In the research method, researchers use quantitative content analysis, the analysis unit uses thematic analysis units with the operationalization of concepts using the concept of public opinion. Coding sheets are used as instruments in data collection techniques, then in testing the validity and reliability using inter-coder reliability. The results showed that the twitter posts with the #newnormalindonesia hashtag tendto be negative by not supporting the implementation of new normal.
社交媒体在各个年龄段都很受欢迎,年轻人和老年人都可以使用社交媒体。社交媒体是信息和意见交流的场所。Twitter是印尼活跃使用的社交媒体之一。研究人员希望通过推特上的#newnormalindonesia标签来进一步了解目前正在应用的新常态现象。研究人员想要找出公众舆论是如何基于推特上的#newnormalindonesia标签形成的。本研究使用的舆论概念分为正面、负面和中性。在研究方法上,研究者采用定量内容分析,分析单元采用专题分析单元,运用舆论概念对概念进行操作化。编码表被用作数据收集技术的工具,然后使用编码间信度来测试有效性和信度。结果显示,带有#newnormalindonesia标签的推文往往是负面的,不支持新常态的实施。
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引用次数: 14
ANALISIS KOMUNIKASI KRISIS GUBERNUR JAWA TENGAH GANJAR PRANOWO MENGHADAPI PANDEMI COVID-19 爪哇岛中部州长GANJAR PRANOWO面临COVID-19大流行的通讯危机分析
Pub Date : 2020-09-30 DOI: 10.35814/coverage.v11i1.1729
Alkomari Alkomari
Central Java Governor Ganjar Pranowo's communication with the public in the midst of the Covid-19 pandemic crisis faced by the public came under the media spotlight. That is because Ganjar Pranowo issued a program to prevent the spread of Covid-19 which is different from other regions. If other regions such as DKI Jakarta, West Java and East Java choose Large-Scale Social Restrictions, Central Java launches Jogo Tonggo. This research focuses on the problem of how the crisis communication is carried out by the Governor of Central Java Ganjar Pranowo in the midst of the Covid-19 pandemic faced by the community. So the aim is to find out how the communication made by Ganjar Pranowo in the midst of the Covid-19 pandemic crisis experienced by people in Central Java. Researchers used descriptive qualitative research methods with constructivist paradigms. While the analysis used to study the research problem is discourse analysis and is supported by the Situational Crisis Communication Theory (SCCT) Theory. The researcher has three research informants including senior journalist who is also the Chairman of Central Java Indonesian Journalists Association Amir Machmud as the main informant, Chairman of RW X Rejosari Urban Semarang City Widyanto Tri Handoko informant supporting one and social media activist Arty Yuniarto as supporting informant two. The results of the study showed that crisis communication conducted by Ganjar Pranowo was very intensive both face-to-face and through online media. The high intensity of communication shows the high concern and closeness of Ganjar Pranowo to the community. The results of the discourse analysis in this study stated that the communication made by the Governor of Central Java Ganjar Pranowo in the midst of the Covid-19 pandemic crisis had political motives for imaging towards the 2024 Presidential Election. This research concludes that crisis communication conducted by Ganjar Pranowo had a positive impact on Ganjar Pranowo's reputation as Governor of Central Java.
中爪哇省省长甘贾尔·普拉诺沃在公众面临新冠肺炎大流行危机之际与公众的沟通受到媒体关注。这是因为Ganjar Pranowo发布了一项防止新冠病毒传播的计划,这与其他地区不同。如果DKI雅加达、西爪哇、东爪哇等其他地区选择“大规模社会限制”,则中爪哇推出“Jogo Tonggo”。本研究的重点是中爪哇省省长Ganjar Pranowo在社区面临Covid-19大流行期间如何开展危机沟通的问题。因此,我们的目的是找出Ganjar Pranowo在中爪哇人民经历Covid-19大流行危机期间的沟通方式。研究者采用了描述性质的研究方法和建构主义研究范式。而研究研究问题的分析方法是话语分析,并以情境危机沟通理论(SCCT)理论为支撑。研究人员有三名研究线人,其中资深记者兼中爪哇印尼记者协会主席Amir Machmud为主要线人,RW X Rejosari Urban Semarang市主席Widyanto Tri Handoko为第一线人,社会媒体活动家Arty Yuniarto为第二线人。研究结果表明,Ganjar Pranowo进行的危机沟通无论是面对面还是通过网络媒体,都是非常密集的。这种高强度的交流显示了Ganjar Pranowo对社区的高度关注和亲近。本研究的话语分析结果表明,中爪哇省省长Ganjar Pranowo在2019冠状病毒病大流行危机期间所作的沟通具有将2024年总统选举作为目标的政治动机。本研究的结论是,Ganjar Pranowo进行的危机沟通对Ganjar Pranowo作为中爪哇省长的声誉产生了积极的影响。
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引用次数: 6
PEMANFAATAN e-WOM DALAM KEGIATAN KOMUNIKASI PEMASARAN PRODUK ES KRIM AICE e-WOM在冰淇淋产品营销活动中的应用
Pub Date : 2020-05-06 DOI: 10.22487/ejk.v7i1.44
Ira Wulandari
The growth of the ice cream industry in Indonesia is experiencing rapid progress since the last four years. Aice as a new producer in the Indonesian ice cream industry began to circulate in Indonesia since 2015. A number of certificates and awards obtained by Aice show that Aice is able to pursue and even surpass other brands that have long been circulating in the community.The purpose of this study is to describe the e-WOM activities conducted by Aice ice cream. This study uses a qualitative descriptive approach to describe how e-WOM activities carried out by Aice in an effort to gain consumer trust so that Aice is able to get the TOP Brand in 2019. This study found that the marketing communication strategy carried out by Aice ice cream uses e-WOM through Instagram @ aiceindonesia is done to fulfill the five general objectives of social media marketing, namely relationship building, brand building, publicity, promotions, and market research.
自过去四年以来,印度尼西亚冰淇淋行业的增长正在经历快速发展。Aice作为印尼冰淇淋行业的新生产商,从2015年开始在印尼流通。Aice获得的众多证书和奖项表明,Aice有能力追求甚至超越在社区中流传已久的其他品牌。本研究的目的是描述爱斯冰淇淋所进行的电子口碑活动。本研究采用定性描述的方法来描述Aice如何开展电子口碑活动,以获得消费者的信任,从而使Aice能够在2019年获得TOP品牌。本研究发现,Aice ice cream通过Instagram @ aiceindonesia使用e-WOM进行的营销传播策略是为了实现社交媒体营销的五大总体目标,即建立关系、建立品牌、宣传、促销和市场调研。
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引用次数: 1
期刊
CoverAge: Journal of Strategic Communication
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