Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305515
Patricius Cahanar, M. Hamsal
. Technology disruption deeply impacts mass media companies. These companies see a decrease in the number of readers, which in turn results in a decrease in both circulation and advertising revenue. Therefore, mass media companies must be able to create business model innovations that can offset the decline in both revenues. This study aims to examine the role of corporate entrepreneurship, digital capabilities, and readiness to change as moderated by business model innovations, leading to improve the business performance. This research will be conducted in mass media companies, especially newspaper companies, in Indonesia using PLS-SEM.
{"title":"The Important Role of Corporate Entrepreneurship, Digital Capabilities, and Readiness to Change in Business Performance: Moderated by the Adoption of Business Model Innovations in the Newspaper Industry in Indonesia","authors":"Patricius Cahanar, M. Hamsal","doi":"10.4108/eai.1-10-2020.2305515","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305515","url":null,"abstract":". Technology disruption deeply impacts mass media companies. These companies see a decrease in the number of readers, which in turn results in a decrease in both circulation and advertising revenue. Therefore, mass media companies must be able to create business model innovations that can offset the decline in both revenues. This study aims to examine the role of corporate entrepreneurship, digital capabilities, and readiness to change as moderated by business model innovations, leading to improve the business performance. This research will be conducted in mass media companies, especially newspaper companies, in Indonesia using PLS-SEM.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"914 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114001539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2304915
I. S. Anugrah, S. Wahyuni
. Toko Tani Indonesia (TTI) has implemented e-commerce to market products to a greater extent. In 2018, a preliminary study was to examine TTI’s implementation of e-commerce, and a subsequent desk study in 2019. The data were collected through interviews with the Food Security Agency, Bumi Pangan Digdaya Agro , TTI , and LUPM . The studies’ findings are the following: 1) E-commerce results in several benefits, especially social benefits such as trust, which motivates farmers to do their best in their work for TTI. 2) The number of TTI and LUPM customers who make rice transactions through e-commerce platforms, as well as the volume of rice transactions, increased. In conclusion, the expansion of TTI’s e-commerce to other areas should be accomplished through adequate communication and an in-depth study of the targeted areas’ potential. This will lead to optimal results. This strategy is critical in promoting agricultural development, especially during the coming new era.
． Toko Tani Indonesia (TTI)在更大程度上实施了电子商务来营销产品。2018年，一项初步研究是检查TTI对电子商务的实施情况，随后在2019年进行了一项案头研究。数据是通过与粮食安全局、Bumi Pangan Digdaya Agro、TTI和LUPM的访谈收集的。研究结果如下:1)电子商务带来了一些好处，特别是社会效益，如信任，这激励农民在TTI工作中尽最大努力。2) TTI和LUPM通过电子商务平台进行大米交易的客户数量和大米交易量增加。综上所述，TTI的电子商务扩展到其他领域应该通过充分的沟通和对目标地区潜力的深入研究来完成。这将导致最佳结果。这一战略对促进农业发展至关重要，特别是在即将到来的新时期。
{"title":"TTI’S E-COMMERCE MOTIVATES FARMERS TO PERFORM AT THEIR BEST","authors":"I. S. Anugrah, S. Wahyuni","doi":"10.4108/eai.1-10-2020.2304915","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2304915","url":null,"abstract":". Toko Tani Indonesia (TTI) has implemented e-commerce to market products to a greater extent. In 2018, a preliminary study was to examine TTI’s implementation of e-commerce, and a subsequent desk study in 2019. The data were collected through interviews with the Food Security Agency, Bumi Pangan Digdaya Agro , TTI , and LUPM . The studies’ findings are the following: 1) E-commerce results in several benefits, especially social benefits such as trust, which motivates farmers to do their best in their work for TTI. 2) The number of TTI and LUPM customers who make rice transactions through e-commerce platforms, as well as the volume of rice transactions, increased. In conclusion, the expansion of TTI’s e-commerce to other areas should be accomplished through adequate communication and an in-depth study of the targeted areas’ potential. This will lead to optimal results. This strategy is critical in promoting agricultural development, especially during the coming new era.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130698247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305615
E. Hendrawaty, Kevin Joan, Dimas Putra Adzie
. This paper attempts to offer an alternative initial trigger model in developing and shifting informal MSMEs to formal MSMEs. The extant literature on the (i) financial report, marketing, human resources, and financing constraints faced by MSMEs in developing their business and (ii) ICT has been reviewed critically and used to propose an alternative model in developing MSMEs. The paper has developed ICT's Model as a strategy to shift informal MSMEs to formal MSMEs in Indonesia. This model is expected to provide Directorate General of Taxation to meet their liquidity constraint in developing and shifting informal MSMEs. It is also engaged in the involvement of the MSMEs platform based on ICT. The paper is based on conceptual explorations of literature in the area of MSMEs and ICT. This paper is conceptual, so it did not employ any empirical analysis. The findings of this paper will provide the Directorate General of Taxation with an alternative model in developing and shifting informal MSMEs. The present study also has implications for government and policymakers. By involving ICT's, it helps the government to increase the number of formal MSMEs for the higher tax revenue in Indonesia.
{"title":"The Role of Information Communication Technology (ICT) in Shifting Informal MSMES to Formal MSMES in Indonesia: The Initial Trigger Model","authors":"E. Hendrawaty, Kevin Joan, Dimas Putra Adzie","doi":"10.4108/eai.1-10-2020.2305615","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305615","url":null,"abstract":". This paper attempts to offer an alternative initial trigger model in developing and shifting informal MSMEs to formal MSMEs. The extant literature on the (i) financial report, marketing, human resources, and financing constraints faced by MSMEs in developing their business and (ii) ICT has been reviewed critically and used to propose an alternative model in developing MSMEs. The paper has developed ICT's Model as a strategy to shift informal MSMEs to formal MSMEs in Indonesia. This model is expected to provide Directorate General of Taxation to meet their liquidity constraint in developing and shifting informal MSMEs. It is also engaged in the involvement of the MSMEs platform based on ICT. The paper is based on conceptual explorations of literature in the area of MSMEs and ICT. This paper is conceptual, so it did not employ any empirical analysis. The findings of this paper will provide the Directorate General of Taxation with an alternative model in developing and shifting informal MSMEs. The present study also has implications for government and policymakers. By involving ICT's, it helps the government to increase the number of formal MSMEs for the higher tax revenue in Indonesia.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132178162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2304739
H. Aimon, S. Sentosa, M. Mahatir
{"title":"The Variables Affecting The Volatility of E-Money in Indonesia and Thailand","authors":"H. Aimon, S. Sentosa, M. Mahatir","doi":"10.4108/eai.1-10-2020.2304739","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2304739","url":null,"abstract":"","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132839476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305005
Ridwansyah Ridwansyah, M. Kufepaksi, R. Gamayuni, A. Ahadiat, N. Ningsih
This research is a contextual research.The purpose of this study was to examine the effect of the role of the board of commissioners and the Sharia Supervisory Board on the financial performance of sharia banks, in this case the Islamic Rural Bank. The financial performance are CAR, ROA, ROE. Agency, stakeholder and signaling theory can explain the relationship of these variables. The analysis uses path analysis, the significance of the F model test and the T independent variable test. The results of this research will be beneficial for Islamic banking in terms of banking policy which are it is expected to be used as a consideration by the Islamic People's Financing Bank in Indonesia and related regulators, in this case the FSA and Bank Indonesia, as a reference in the formulation of rules regarding Islamic Rural Bank risk management, especially regarding the board of commissioners and the sharia supervisory board
{"title":"The Role of The Board of Commissioners and The Sharia Supervisory Board Towards The Financial Performance of Islamic Rural Bank","authors":"Ridwansyah Ridwansyah, M. Kufepaksi, R. Gamayuni, A. Ahadiat, N. Ningsih","doi":"10.4108/eai.1-10-2020.2305005","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305005","url":null,"abstract":"This research is a contextual research.The purpose of this study was to examine the effect of the role of the board of commissioners and the Sharia Supervisory Board on the financial performance of sharia banks, in this case the Islamic Rural Bank. The financial performance are CAR, ROA, ROE. Agency, stakeholder and signaling theory can explain the relationship of these variables. The analysis uses path analysis, the significance of the F model test and the T independent variable test. The results of this research will be beneficial for Islamic banking in terms of banking policy which are it is expected to be used as a consideration by the Islamic People's Financing Bank in Indonesia and related regulators, in this case the FSA and Bank Indonesia, as a reference in the formulation of rules regarding Islamic Rural Bank risk management, especially regarding the board of commissioners and the sharia supervisory board","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133429840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305611
I. Ismail, S. Shaharuddin, Nur Shahroni, N. Ibrahim, U. Sani
The emergence of Big Data allows extremely large data sets to be captured and analysed computationally. The existent of e-filling system in Malaysia contribute to a large taxpayers’ information that could be analysed easily by tax authorities. Therefore, taxpayers may have trust issues that will lead to their tax compliance levels. This study aims to examine the impact of trust issues and ease of use of the e-filing system on tax compliance in the era of Big Data Analaytics. Data is collected using online questionnaires. 70 respondents have been analyzed. The results show that taxpayers have significant positive trust of the e-filing and positive perception towards the ease of use of the system. Big Data also have an impact to the tax compliance among taxpayers. These findings are expected to give insight to tax authorities in planning their activities to increase taxpayers’ compliance in the era of big data analytics.
{"title":"The Effect of Trust and Ease of Use of E-filling on Tax Compliance in the Era of Big Data Analytics","authors":"I. Ismail, S. Shaharuddin, Nur Shahroni, N. Ibrahim, U. Sani","doi":"10.4108/eai.1-10-2020.2305611","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305611","url":null,"abstract":"The emergence of Big Data allows extremely large data sets to be captured and analysed computationally. The existent of e-filling system in Malaysia contribute to a large taxpayers’ information that could be analysed easily by tax authorities. Therefore, taxpayers may have trust issues that will lead to their tax compliance levels. This study aims to examine the impact of trust issues and ease of use of the e-filing system on tax compliance in the era of Big Data Analaytics. Data is collected using online questionnaires. 70 respondents have been analyzed. The results show that taxpayers have significant positive trust of the e-filing and positive perception towards the ease of use of the system. Big Data also have an impact to the tax compliance among taxpayers. These findings are expected to give insight to tax authorities in planning their activities to increase taxpayers’ compliance in the era of big data analytics.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117094801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2304914
Keumala Hayati, Indra Caniago
This set of tests sought to examine the influence of affectivity on OCB. The use of Affective Event Theory could have definitively influenced the results of this study. There have been limited studies on the impact of positive and negative affectivity on OCB simultaneously. Overall, the study of the effect of negative affectivity on OCB is inconclusive. This study identifies the area of Sharia Banks as an area requiring further investigation. The sample is 115 employees from four Sharia banks in Indonesia. The findings show that positive affectivity influence OCB positively. But also, negative affectivity influence OCB negatively. This study suggests that employees who experience positive feelings will behave in sportsmanship, altruism, politeness, awareness, and civic virtue. In contrast, employees with negative feelings tend to impact behavior negatively.
{"title":"Antecedent of Organizational Citizenship Behavior: Positive and Negative Affectivity","authors":"Keumala Hayati, Indra Caniago","doi":"10.4108/eai.1-10-2020.2304914","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2304914","url":null,"abstract":"This set of tests sought to examine the influence of affectivity on OCB. The use of Affective Event Theory could have definitively influenced the results of this study. There have been limited studies on the impact of positive and negative affectivity on OCB simultaneously. Overall, the study of the effect of negative affectivity on OCB is inconclusive. This study identifies the area of Sharia Banks as an area requiring further investigation. The sample is 115 employees from four Sharia banks in Indonesia. The findings show that positive affectivity influence OCB positively. But also, negative affectivity influence OCB negatively. This study suggests that employees who experience positive feelings will behave in sportsmanship, altruism, politeness, awareness, and civic virtue. In contrast, employees with negative feelings tend to impact behavior negatively.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121240952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305008
N. Aida
Community characteristics have a large impact on the development of tourism and welfare improving. Head of household is an important aspect of developing tourism and poverty alleviation. The average assets, health, and education of household members are assets for tourism development, but household size, dependency ratio, and employment opportunities also have an important influence on development.This study aims to determine the effect of community characteristics on tourism development and their impact on improving welfare in Kiluan Village with a quantitative descriptive analysis. The results community characteristics has a direct effect on tourism development, community Characteristics has direct influence on improving welfare, and Characteristics of community has an indirect effect on improving welfare through tourism development. The implications of this research can be used as a basic consideration for local goverments or private sectors for tourism development and improving welfare levels in the end.
{"title":"Influence of Community Characteristics on Improving Welfare Through Tourism Development","authors":"N. Aida","doi":"10.4108/eai.1-10-2020.2305008","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305008","url":null,"abstract":"Community characteristics have a large impact on the development of tourism and welfare improving. Head of household is an important aspect of developing tourism and poverty alleviation. The average assets, health, and education of household members are assets for tourism development, but household size, dependency ratio, and employment opportunities also have an important influence on development.This study aims to determine the effect of community characteristics on tourism development and their impact on improving welfare in Kiluan Village with a quantitative descriptive analysis. The results community characteristics has a direct effect on tourism development, community Characteristics has direct influence on improving welfare, and Characteristics of community has an indirect effect on improving welfare through tourism development. The implications of this research can be used as a basic consideration for local goverments or private sectors for tourism development and improving welfare levels in the end.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121255048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2304913
Rakhy Ks, S. Vijayan
. The motive of this study is to explore the effect of abusive supervision and customer incivility on retail textile shops salespersons' emotional exhaustion in Indian retail work settings. Multiple interpersonal stressors on salespersons negatively influence the emotional well being and job performance. In frontline service, more than physical or mental efforts, emotional management has priority to maintain service quality. Service position requires internal and external social interactions, and negative social interaction may further move to emotional exhaustion. This study analyses the effect of abusive supervision and customer incivility on salespersons' emotional exhaustion in the Indian context. This study established high-level abusive supervision and low-level customer incivility, and abusive supervision is the primary cause of salespersons' emotional exhaustion in the Indian retail textile sector. the source of salespersons emotional exhaustion and contributes to occupational health and safety and workplace incivility literature. The findings of the study give insight into the antecedents of salespersons' emotional exhaustion in the Indian context.
{"title":"Who Creates Emotional Exhaustion to Salesperson? Is It, Supervisor, or Customer?","authors":"Rakhy Ks, S. Vijayan","doi":"10.4108/eai.1-10-2020.2304913","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2304913","url":null,"abstract":". The motive of this study is to explore the effect of abusive supervision and customer incivility on retail textile shops salespersons' emotional exhaustion in Indian retail work settings. Multiple interpersonal stressors on salespersons negatively influence the emotional well being and job performance. In frontline service, more than physical or mental efforts, emotional management has priority to maintain service quality. Service position requires internal and external social interactions, and negative social interaction may further move to emotional exhaustion. This study analyses the effect of abusive supervision and customer incivility on salespersons' emotional exhaustion in the Indian context. This study established high-level abusive supervision and low-level customer incivility, and abusive supervision is the primary cause of salespersons' emotional exhaustion in the Indian retail textile sector. the source of salespersons emotional exhaustion and contributes to occupational health and safety and workplace incivility literature. The findings of the study give insight into the antecedents of salespersons' emotional exhaustion in the Indian context.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116357985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4108/eai.1-10-2020.2305631
I. Putri, F. Dewi, Fitra Dharma
. The aim of this study is to empirically test the effect of information quality and system quality on the successful implementation of banking information systems to increase company satisfaction and profit in PT Bank Mandiri (Persero) Tbk. This study uses online survey methods. By using SmartPLS software, the results of hypothesis testing show that information quality has a positive effect on user satisfaction, system quality has a positive effect on user satisfaction, and user satisfaction has a positive effect on net benefit.
。本研究旨在实证检验PT Bank Mandiri (Persero) Tbk的信息质量与系统质量对成功实施银行信息系统以提高公司满意度与利润的影响。本研究采用在线调查方法。利用SmartPLS软件进行假设检验的结果表明，信息质量对用户满意度有正向影响，系统质量对用户满意度有正向影响，用户满意度对净效益有正向影响。
{"title":"The Implementation of Delone & Mclean‘s Model to Increase Company’s Satisfaction and Profit","authors":"I. Putri, F. Dewi, Fitra Dharma","doi":"10.4108/eai.1-10-2020.2305631","DOIUrl":"https://doi.org/10.4108/eai.1-10-2020.2305631","url":null,"abstract":". The aim of this study is to empirically test the effect of information quality and system quality on the successful implementation of banking information systems to increase company satisfaction and profit in PT Bank Mandiri (Persero) Tbk. This study uses online survey methods. By using SmartPLS software, the results of hypothesis testing show that information quality has a positive effect on user satisfaction, system quality has a positive effect on user satisfaction, and user satisfaction has a positive effect on net benefit.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131585073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：