Pub Date : 2017-06-14DOI: 10.19166/DEREMA.V12I1.340
F. Ismiyanti, Anggita Rebbica Hamidya
Development of science, innovation, and economics shifts the view of how to run a labor-based business into a knowledge-based business. Intellectual capital (IC), which is based on the competitive advantage of companies, is considered as one of the hidden assets that contributes to the measurement of companies’ value. Value Added Intellectual Capital Coefficient (VAIC TM ) is a method developed by Pulic, which became the standard to gauge IC on research in various countries. Ownership structure has indicated effects on VAIC TM , because shareholder’s governance reflects the control and supervision of company's assets and performance. VAIC TM also has indicated impacts on ROE and company’s market performance, which is proxied by Q Ratio Modification. The purpose of this study is to measure the effect of ownership structure, such as managerial, domestic institutional, foreign institutional, and government ownership on VAIC TM , as well as the influence of VAIC TM to the ROE and Q Ratio Modification on 218 observations of listed companies on the Indonesia Stock Exchange in the period of 2009-2011 using the recursive regression analysis method. The results showed a significantly negative effect of government ownership on VAIC TM , and VAIC TM had a significantly positive effect on ROE and Q Ratio Modification. BAHASA INDONESIA ABSTRAK: Perkembangan ilmu pengetahuan, inovasi, dan ekonomi menggeser pandangan cara menjalankan bisnis yang berbasis tenaga kerja (labor-based business) menjadi bisnis yang berkarakter ilmu pengetahuan (knowledge-based business). Intellectual capital (IC) yang bertumpu pada keunggulan bersaing perusahaan dianggap menjadi salah satu hidden assets yang berkontribusi terhadap pengukuran nilai perusahaan. Value Added Intellectual Capital Coefficient (VAIC TM ) adalah metode yang dikembangkan oleh Pulic, yang menjadi standar pengukur IC pada banyak penelitian di berbagai negara. Struktur kepemilikan diindikasikan memiliki efek terhadap VAIC TM , karena tata kelola pemegang saham tersebut mencerminkan pengendalian dan pengawasan aset dan kinerja perusahaan. VAIC TM juga diindikasikan memiliki dampak terhadap pendapatan bersih per ekuitas (ROE) dan kinerja pasar perusahaan, yang diproksikan dengan Modifikasi Q Ratio. Tujuan penelitian ini adalah mengukur pengaruh struktur kepemilikan manajerial, domestik, asing, dan pemerintah terhadap VAIC TM , serta pengaruh VAIC TM tersebut terhadap ROE dan Modifikasi Q Ratio atas 218 pengamatan yang tergabung dari berbagai sektor perusahaan yang terdaftar di BEI pada periode 2009-2011 dengan metode analisa recursive regression. Hasil penelitian menunjukkan kepemilikan pemerintah berpengaruh negatif signifikan terhadap VAIC TM , dan VAIC TM berpengaruh positif signifikan terhadap ROE dan Modifikasi Q Ratio.
科学、创新和经济的发展将如何经营以劳动力为基础的企业的观点转变为以知识为基础的企业。以企业竞争优势为基础的智力资本被认为是衡量企业价值的隐性资产之一。智力资本增值系数(Value Added Intellectual Capital Coefficient，简称VAIC TM)是由public开发的一种方法，已成为各国研究中衡量智力资本的标准。股权结构对VAIC TM有一定的影响，因为股东治理反映了对公司资产和绩效的控制和监督。VAIC TM对ROE和公司市场绩效也有明显的影响，这是由Q比率修正来代表的。本研究的目的是利用递归回归分析方法，对2009-2011年期间印尼证券交易所218家上市公司的观察结果，衡量管理层、内资机构、外资机构和政府持股等股权结构对VAIC TM的影响，以及VAIC TM对ROE和Q Ratio修正的影响。结果表明，政府持股对VAIC TM具有显著的负向影响，而VAIC TM对ROE和Q Ratio修正具有显著的正向影响。摘要:Perkembangan ilmu pengetahuan, inovasi, dan ekonomi menggeser pandangan cara menjalankan bisnis yang berbasis tenaga kerja(劳动型企业)menjadi bisnis yang berkarakter ilmu pengetahuan(知识型企业)。智力资本(IC) yangbertumpu pada keunggulan bersaing perusahaan dianggap menjadi salah satu隐藏资产yangberkontribusi terhadap penguin kuran nilai perusahaan。智力资本增值系数(VAIC TM) adalah mede yang dikembangkan oleh public, yang menjadi标准企鹅IC padbanyak penelitian di berbagai negara。【中文译文】:Struktur kepemilikan diindikasikan memoriliki efek terhadap VAIC TM, karena tata kelola pemegang saham tersebut menkerminkan pengendalian dan pengawasan aset dan kinerja perusahaan。VAIC TM juga diindikasikan memoriliki dampak terhadap pendapatan bersih per ekuitas (ROE) dan kinerja pasar perusahaan, yang diproksikan dengan Modifikasi Q Ratio。图1 . penpenelitian ini adalah mengukur pengaruh structure - kepemilikan management .(国内)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)、(中国)。Hasil penpenelitian menunjukkan kepemilikan penpenelitian perpenelian berpenaru负显著性(negative significance)，负显著性(positive significance)显著性(positive significance)，负显著性(positive significance)显著性(positive significance)。
{"title":"Pengaruh Struktur Kepemilikan Terhadap Kinerja Dengan Value Added Intellectual Capital Coefficient (VAIC) Sebagai Variabel Intervening [The Influence of Ownership Structure on Performance with Value Added Intellectual Capital Coefficient (VAIC) as an Intervening Variable]","authors":"F. Ismiyanti, Anggita Rebbica Hamidya","doi":"10.19166/DEREMA.V12I1.340","DOIUrl":"https://doi.org/10.19166/DEREMA.V12I1.340","url":null,"abstract":"Development of science, innovation, and economics shifts the view of how to run a labor-based business into a knowledge-based business. Intellectual capital (IC), which is based on the competitive advantage of companies, is considered as one of the hidden assets that contributes to the measurement of companies’ value. Value Added Intellectual Capital Coefficient (VAIC TM ) is a method developed by Pulic, which became the standard to gauge IC on research in various countries. Ownership structure has indicated effects on VAIC TM , because shareholder’s governance reflects the control and supervision of company's assets and performance. VAIC TM also has indicated impacts on ROE and company’s market performance, which is proxied by Q Ratio Modification. The purpose of this study is to measure the effect of ownership structure, such as managerial, domestic institutional, foreign institutional, and government ownership on VAIC TM , as well as the influence of VAIC TM to the ROE and Q Ratio Modification on 218 observations of listed companies on the Indonesia Stock Exchange in the period of 2009-2011 using the recursive regression analysis method. The results showed a significantly negative effect of government ownership on VAIC TM , and VAIC TM had a significantly positive effect on ROE and Q Ratio Modification. BAHASA INDONESIA ABSTRAK: Perkembangan ilmu pengetahuan, inovasi, dan ekonomi menggeser pandangan cara menjalankan bisnis yang berbasis tenaga kerja (labor-based business) menjadi bisnis yang berkarakter ilmu pengetahuan (knowledge-based business). Intellectual capital (IC) yang bertumpu pada keunggulan bersaing perusahaan dianggap menjadi salah satu hidden assets yang berkontribusi terhadap pengukuran nilai perusahaan. Value Added Intellectual Capital Coefficient (VAIC TM ) adalah metode yang dikembangkan oleh Pulic, yang menjadi standar pengukur IC pada banyak penelitian di berbagai negara. Struktur kepemilikan diindikasikan memiliki efek terhadap VAIC TM , karena tata kelola pemegang saham tersebut mencerminkan pengendalian dan pengawasan aset dan kinerja perusahaan. VAIC TM juga diindikasikan memiliki dampak terhadap pendapatan bersih per ekuitas (ROE) dan kinerja pasar perusahaan, yang diproksikan dengan Modifikasi Q Ratio. Tujuan penelitian ini adalah mengukur pengaruh struktur kepemilikan manajerial, domestik, asing, dan pemerintah terhadap VAIC TM , serta pengaruh VAIC TM tersebut terhadap ROE dan Modifikasi Q Ratio atas 218 pengamatan yang tergabung dari berbagai sektor perusahaan yang terdaftar di BEI pada periode 2009-2011 dengan metode analisa recursive regression. Hasil penelitian menunjukkan kepemilikan pemerintah berpengaruh negatif signifikan terhadap VAIC TM , dan VAIC TM berpengaruh positif signifikan terhadap ROE dan Modifikasi Q Ratio.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44920863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-06-14DOI: 10.19166/DEREMA.V12I1.410
Yu Yulan, I. Bernarto
The objectives of this study is to find out the following: 1) does self-efficacy have a positive influence on work motivation, 2) does organizational culture have a positive influence on work motivation, 3) does self-efficacy have a positive influence on organizational commitments, 4) does organizational culture have a positive influence on organizational commitments, and, 5) does work motivation have a positive influence on organizational commitments in a TMAP Foundation. The data collection in this study is done using a questionare given to all employee of the foundation. The number of the respondents was 30 people. The method used in this research was quantitative research by using the path analysis method. This study is using the PLS-SEM approach with the help of SmartPLS tools to evaluate the outer model and inner model. The finding of this study is that self-efficacy has positive effects on work motivation, organizational culture has positive effects on work motivation, self-efficacy has positive effects on organizational commitments, organizational culture has positive effects on organizational commitments, and working motivation has positive effects on organizational commitments. This study can provide input for the foundation to develop and empower their employees so they can become better. In addition, the results of this study can also help other non-profit organization foundations located specifically in remote areas. BAHASA INDONESIA ABSTRAK: Penelitian ini bertujuan untuk mengetahui: 1) apakah self-efficacy memiliki pengaruh positif terhadap motivasi kerja, 2) apakah budaya organisasi memiliki pengaruh positif terhadap motivasi kerja, 3) apakah self –efficacy memiliki pengaruh positif terhadap komitmen organisasi, 4) budaya organisasi memiliki pengaruh positif terhadap komitmen organisasi, 5) motivasi kerja memiliki pengaruh positif terhadap komitmen organisasi bagi karyawan Yayasan TMAP. Pengumpulan data dilakukan dengan penyebaran kuesioner kepada seluruh karyawan di Yayasan TMAP. Jumlah responden yang menjadi subjek penelitian adalah sebanyak 30 responden. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis jalur ( path analysis) . Pendekatan PLS-SEM dengan bantuan program SmartPLS digunakan untuk mengevaluasi model pengukuran ( outer model ) dan model struktural ( inner model ). Hasil penelitian menunjukkan bahwa self-efficacy berpengaruh positif terhadap motivasi kerja, budaya organisasi berpengaruh positif terhadap motivasi kerja, self-efficacy berpengaruh positif terhadap komitmen organisasi, budaya organisasi berpengaruh positif terhadap komitmen organisasi, dan motivasi kerja berpengaruh positif terhadap komitmen organisasi. Kontribusi penelitian ini dapat memberikan masukan kepada manajemen yayasan untuk mengembangkan dan memberdayakan karyawan agar menjadi lebih baik sehingga dapat meningkatkan taraf hidup mereka. Selain itu, hasil penelitian ini juga dapat menjadi masukan bagi yayasan non profit lain
本研究旨在探讨自我效能感对工作动机的正向影响、组织文化对工作动机的正向影响、自我效能感对组织承诺的正向影响、组织文化对组织承诺的正向影响、工作动机对组织承诺的正向影响。本研究的数据收集是通过对基金会所有员工进行问卷调查来完成的。调查对象为30人。本研究采用的方法是采用通径分析法进行定量研究。本研究在SmartPLS工具的帮助下使用PLS-SEM方法来评估外部模型和内部模型。本研究发现自我效能感对工作动机有正向影响，组织文化对工作动机有正向影响，自我效能感对组织承诺有正向影响，组织文化对组织承诺有正向影响，工作动机对组织承诺有正向影响。这项研究可以为基金会提供投入，以发展和授权他们的员工，使他们变得更好。此外，本研究的结果也可以为其他专门位于偏远地区的非营利组织基金会提供帮助。摘要:Penelitian ini bertujuan untuk mengetahui: 1)自我效能记忆(apakah self-efficacy memiliki pengaruh positive - hadap motivaskerja)， 2)自我效能记忆(apakah budaya organisasmemoriliki pengaruh positive - hadap motivaskerja)， 3)自我效能记忆(apakah pengaruh positive - hadap komitmen organisasi)， 4)自我效能记忆(apakah organisasmemoriliki pengaruh positive - hadap komitmen organisasi)， 5)自我效能记忆(apakah kerja memiliki pengaruh positive - hadap komitmen organisasi)。彭普兰数据dilakukan dengan penyebaran kuesoner kepada seluruh karyawan di Yayasan TMAP。Jumlah回应了yang menjadi subject penelitian adalah sebanyak 30名回应者。通径分析(jjur)。Pendekatan PLS-SEM登安班团程序SmartPLS digunakan untuk mengevaluasi模型企鹅(外模型)丹模型结构(内模型)。Hasil penelitian menunjukkan bahwa自我效能感berpengaruh positive, hahadap motivation, kerja, budaya organisi berpengaruh positive, hahadap motivation, kerja，自我效能感berpengaruh positive, hahadap komitmen organisi, budaya organisi berpengaruh positive, hahadap komitmen organisi, dan motivaskerja berpengaruh positive, hahadap komitmen organisi。Kontribusi penelitian ini dapat成员，kan masukan kepada管理，yayasan untuk mengembangkan dan成员，kan karyawan agar, menjadi lebih baik seinga dapat meningkatkan taraf hidup mereka。Selain itu, hasil penelitian ini juga dapat menjadi masukan bagi yayasan，非营利组织lainya terutama yang berada di daerah-daerah pedalaman。
{"title":"Pengaruh Self-Efficacy, Budaya Organisasi Dan Motivasi Kerja Terhadap Komitmen Organisasi [The Influence of Self-Efficacy, Organizational Culture, and Work Motivation toward Organizational Commitment]","authors":"Yu Yulan, I. Bernarto","doi":"10.19166/DEREMA.V12I1.410","DOIUrl":"https://doi.org/10.19166/DEREMA.V12I1.410","url":null,"abstract":"The objectives of this study is to find out the following: 1) does self-efficacy have a positive influence on work motivation, 2) does organizational culture have a positive influence on work motivation, 3) does self-efficacy have a positive influence on organizational commitments, 4) does organizational culture have a positive influence on organizational commitments, and, 5) does work motivation have a positive influence on organizational commitments in a TMAP Foundation. The data collection in this study is done using a questionare given to all employee of the foundation. The number of the respondents was 30 people. The method used in this research was quantitative research by using the path analysis method. This study is using the PLS-SEM approach with the help of SmartPLS tools to evaluate the outer model and inner model. The finding of this study is that self-efficacy has positive effects on work motivation, organizational culture has positive effects on work motivation, self-efficacy has positive effects on organizational commitments, organizational culture has positive effects on organizational commitments, and working motivation has positive effects on organizational commitments. This study can provide input for the foundation to develop and empower their employees so they can become better. In addition, the results of this study can also help other non-profit organization foundations located specifically in remote areas. BAHASA INDONESIA ABSTRAK: Penelitian ini bertujuan untuk mengetahui: 1) apakah self-efficacy memiliki pengaruh positif terhadap motivasi kerja, 2) apakah budaya organisasi memiliki pengaruh positif terhadap motivasi kerja, 3) apakah self –efficacy memiliki pengaruh positif terhadap komitmen organisasi, 4) budaya organisasi memiliki pengaruh positif terhadap komitmen organisasi, 5) motivasi kerja memiliki pengaruh positif terhadap komitmen organisasi bagi karyawan Yayasan TMAP. Pengumpulan data dilakukan dengan penyebaran kuesioner kepada seluruh karyawan di Yayasan TMAP. Jumlah responden yang menjadi subjek penelitian adalah sebanyak 30 responden. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis jalur ( path analysis) . Pendekatan PLS-SEM dengan bantuan program SmartPLS digunakan untuk mengevaluasi model pengukuran ( outer model ) dan model struktural ( inner model ). Hasil penelitian menunjukkan bahwa self-efficacy berpengaruh positif terhadap motivasi kerja, budaya organisasi berpengaruh positif terhadap motivasi kerja, self-efficacy berpengaruh positif terhadap komitmen organisasi, budaya organisasi berpengaruh positif terhadap komitmen organisasi, dan motivasi kerja berpengaruh positif terhadap komitmen organisasi. Kontribusi penelitian ini dapat memberikan masukan kepada manajemen yayasan untuk mengembangkan dan memberdayakan karyawan agar menjadi lebih baik sehingga dapat meningkatkan taraf hidup mereka. Selain itu, hasil penelitian ini juga dapat menjadi masukan bagi yayasan non profit lain","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43797112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/DEREMA.V11I2.230
Endang Ruswanti, Widiyanti Permata Lestari
A large number of banks let people be more free in choosing the best bank for their needs. People can freely switch from one bank to another which makes the loyalty level of bank customers decrease, even though the efforts and cost spent for maintaining the customers is cheaper than the efforts and cost spent on getting new customers. Relationship is one of the answers to the problem, relationship marketing is a marketing principle which emphasizes and takes effort in maintaining good long term relationship with customers. This research aims to, analyze the influence competence, communication, and conflict handling towards relationship quality, mediated by relationship quality, and towards customer loyalty. The research was conducted by collecting quantitative data through questionnaires distributed to 130 respondents. The objects of this research were the priority customers at Niaga Bank, and it used purposive sampling technique. This research conducted by using Structural Equation Model method. The result of this research showed that, (1) relationship marketing which consists of competence component, communication, and conflict handling have significant influence and positively towards relationship quality, partially and simultaneously, (2) relationship marketing have significant influence and positively towards customer loyalty which is mediated by relationship quality, and (3) relationship quality have significant influence and positively towards customer loyalty.
{"title":"The Effect of Relationship Marketing towards Customers' Loyalty Mediated by Relationship Quality (Case Study in Priority Bank in Niaga)","authors":"Endang Ruswanti, Widiyanti Permata Lestari","doi":"10.19166/DEREMA.V11I2.230","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I2.230","url":null,"abstract":"A large number of banks let people be more free in choosing the best bank for their needs. People can freely switch from one bank to another which makes the loyalty level of bank customers decrease, even though the efforts and cost spent for maintaining the customers is cheaper than the efforts and cost spent on getting new customers. Relationship is one of the answers to the problem, relationship marketing is a marketing principle which emphasizes and takes effort in maintaining good long term relationship with customers. This research aims to, analyze the influence competence, communication, and conflict handling towards relationship quality, mediated by relationship quality, and towards customer loyalty. The research was conducted by collecting quantitative data through questionnaires distributed to 130 respondents. The objects of this research were the priority customers at Niaga Bank, and it used purposive sampling technique. This research conducted by using Structural Equation Model method. The result of this research showed that, (1) relationship marketing which consists of competence component, communication, and conflict handling have significant influence and positively towards relationship quality, partially and simultaneously, (2) relationship marketing have significant influence and positively towards customer loyalty which is mediated by relationship quality, and (3) relationship quality have significant influence and positively towards customer loyalty.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67828907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/derema.v11i2.231
Chaerani Nisa
Bank Indonesia launched PBI No. 14/22 in 2012. It regulated that it will be mandatory for all commercial banks to give a minimum of 20% of their total credit to Micro, Small and Medium Enterprise (MSME) by 2018 at the latest. With this regulation, the government expects that there will be a significant rise in credit deployment to the MSME sector. This research study shows that by December 2015 there was no significant growth in credit deployment to MSME. As a contrary, the average credit to the MSME sector between January 2012 and December 2015 was lower than the average credit deployment to MSME between January 2011 and Devember 2012.
{"title":"Analisis Dampak Kebijakan Penyaluran Kredit Kepada Umkm Terhadap Pertumbuhan Pembiayaan Umkm Oleh Perbankan [Policy Impact Analysis of Lending to MSMEs on the Growth of MSMEs Financed by Banks]","authors":"Chaerani Nisa","doi":"10.19166/derema.v11i2.231","DOIUrl":"https://doi.org/10.19166/derema.v11i2.231","url":null,"abstract":"Bank Indonesia launched PBI No. 14/22 in 2012. It regulated that it will be mandatory for all commercial banks to give a minimum of 20% of their total credit to Micro, Small and Medium Enterprise (MSME) by 2018 at the latest. With this regulation, the government expects that there will be a significant rise in credit deployment to the MSME sector. This research study shows that by December 2015 there was no significant growth in credit deployment to MSME. As a contrary, the average credit to the MSME sector between January 2012 and December 2015 was lower than the average credit deployment to MSME between January 2011 and Devember 2012.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67829007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/DEREMA.V11I2.229
A. Wardhana
This research study examined the strategic community marketing and its impact on brand loyalty of Toyota in Indonesia. Elements of the strategic community marketing were: (a) critical awareness and reflection, (b) building community identity, political and legislative actions, (c) culturally relevant practice, (d) spontaneous associations of neighbors, colleagues, or groups with a particular interest in a topic, (e) leadership in communities; (f) empowerment; and (g) critical reflection. Elements of the brand loyalty were: perceived risk, inertia, habit, involvement, satisfaction, and relationship between product or service providers. The population of this study was 4,000 customers from 29 Toyota communities in Indonesia who used Toyota cars. The size of the sample was 400 respondents. The sampling method used nonprobability sampling by incidental sampling. The results by using structural equation modeling (SEM) found significant impacts of strategic marketing community on brand loyalty of Toyota in Indonesia.
{"title":"Strategi Pemasaran Komunitas And Implikasinya Pada Loyalitas Merek Toyota Di Indonesia [Community Marketing Strategy and Its Implication on Brand Loyalty Toyota in Indonesia]","authors":"A. Wardhana","doi":"10.19166/DEREMA.V11I2.229","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I2.229","url":null,"abstract":"This research study examined the strategic community marketing and its impact on brand loyalty of Toyota in Indonesia. Elements of the strategic community marketing were: (a) critical awareness and reflection, (b) building community identity, political and legislative actions, (c) culturally relevant practice, (d) spontaneous associations of neighbors, colleagues, or groups with a particular interest in a topic, (e) leadership in communities; (f) empowerment; and (g) critical reflection. Elements of the brand loyalty were: perceived risk, inertia, habit, involvement, satisfaction, and relationship between product or service providers. The population of this study was 4,000 customers from 29 Toyota communities in Indonesia who used Toyota cars. The size of the sample was 400 respondents. The sampling method used nonprobability sampling by incidental sampling. The results by using structural equation modeling (SEM) found significant impacts of strategic marketing community on brand loyalty of Toyota in Indonesia.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67829280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/DEREMA.V11I2.236
Christina Yanita Setyawati
Entrepreneurship is a highly developed science today, as well as in the world of education in Indonesia. Teaching entrepreneurship at the university level, especially at some universities in Surabaya, the second largest city in Indonesia, shows the positive impact that there were 74.03% of start-up businesses that survived and thrived in 2014. Based on the previous observation, some business start-ups are accompanied by a mentor. Mentoring is a process of forming and maintaining lasting relationships that develop intensively among seniors with juniors. The mentoring function includes career and psychosocial functions. The main purpose of this research is to study the relationship between mentoring and the success of a start-up business. This study is a quantitative descriptive study using a random sampling method to obtain 100 samples. The tool used to collect data was a questionnaire. The methodology used to analyze the quantitative description to test the hypothesis. The results of this study indicate that mentoring influences the success of a start-up business that was owned by university students in Surabaya, Indonesia by 32% and 78% was influenced by other variables.
{"title":"Dampak Mentoring Pada Keberhasilan Start-Up Business: Studi Kasus Pada Start-Up Business di Indonesia [Mentoring the Impact of Success of a Start-Up Business: A Case Study of a Start-Up Business in Indonesia]","authors":"Christina Yanita Setyawati","doi":"10.19166/DEREMA.V11I2.236","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I2.236","url":null,"abstract":"Entrepreneurship is a highly developed science today, as well as in the world of education in Indonesia. Teaching entrepreneurship at the university level, especially at some universities in Surabaya, the second largest city in Indonesia, shows the positive impact that there were 74.03% of start-up businesses that survived and thrived in 2014. Based on the previous observation, some business start-ups are accompanied by a mentor. Mentoring is a process of forming and maintaining lasting relationships that develop intensively among seniors with juniors. The mentoring function includes career and psychosocial functions. The main purpose of this research is to study the relationship between mentoring and the success of a start-up business. This study is a quantitative descriptive study using a random sampling method to obtain 100 samples. The tool used to collect data was a questionnaire. The methodology used to analyze the quantitative description to test the hypothesis. The results of this study indicate that mentoring influences the success of a start-up business that was owned by university students in Surabaya, Indonesia by 32% and 78% was influenced by other variables.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67830172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/derema.v11i2.197
Januar Efendi Panjaitan, Ai Lili Yuliati
The purpose of this study was to determine the effect of Quality of Service Quality of Service Customer Satisfaction either simultaneously or partially on Cabang JNE Bandung. JNE is a freight company and documents that have been established since 1990. In 2004, JNE set up headquarters in Jakarta. The JNE Bandung has a branch office in Jalan Permata Kawaluyaan numbers 1-4 Soekarno Hatta, Bandung. The type of research used in this study was descriptive research type using a quantitative approach. The analysis technique used was descriptive analysis techniques and multiple linear regression. While the sampling technique used was Non Probability sampling using purposive sampling and number of samples of 78 people. The results of this research showed that the quality of service (X) consisting of Reliability, Assurance, Tangibles, Empathy, and Responsiveness simultaneously had significant influence on satisfaction of customers with significant value (p value) of 0.003 < 0.05. Partial test results showed that the only variable that empathy has a partial effect on was customer satisfaction with the number of variables of significance (p value) amounted to 0.021 < 0.05.
{"title":"Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada JNE Cabang Bandung [The Influence of Service Quality on Customer Satisfaction at JNE Branch in Bandung]","authors":"Januar Efendi Panjaitan, Ai Lili Yuliati","doi":"10.19166/derema.v11i2.197","DOIUrl":"https://doi.org/10.19166/derema.v11i2.197","url":null,"abstract":"The purpose of this study was to determine the effect of Quality of Service Quality of Service Customer Satisfaction either simultaneously or partially on Cabang JNE Bandung. JNE is a freight company and documents that have been established since 1990. In 2004, JNE set up headquarters in Jakarta. The JNE Bandung has a branch office in Jalan Permata Kawaluyaan numbers 1-4 Soekarno Hatta, Bandung. The type of research used in this study was descriptive research type using a quantitative approach. The analysis technique used was descriptive analysis techniques and multiple linear regression. While the sampling technique used was Non Probability sampling using purposive sampling and number of samples of 78 people. The results of this research showed that the quality of service (X) consisting of Reliability, Assurance, Tangibles, Empathy, and Responsiveness simultaneously had significant influence on satisfaction of customers with significant value (p value) of 0.003 < 0.05. Partial test results showed that the only variable that empathy has a partial effect on was customer satisfaction with the number of variables of significance (p value) amounted to 0.021 < 0.05.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67829113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/DEREMA.V11I2.206
Aditya Satya Yudharma, Y. Nugrahanti, Ari Budi Kristano
Corporate social responsibility is becoming increasingly important in Indonesia and many companies get into trouble when they do not care about environmental and social issues. The purpose of this research is to analyze the influence of corporate social responsibility expenditure on the financial performance and value of a firm. The samples used in this study were 56 companies listed in the Indonesia Stock Exchange 2012 and 2013. The samples were chosen using the purposive sampling method based on certain designated criterias. Corporate social responsibility expenditure is measured by employee welfare cost and social expenditure for the community. The financial performance is measured by return on assets (ROA) and the firm value is measured by Tobin’s Q ratio. For testing hypothesis, this study used multiple regression analysis. The result of this study showed that the employee welfare cost had a positive effect toward financial performance (ROA) and no effect toward firm value (Tobin's Q) while social expenditure for community had no effect toward financial performance (ROA) and firm value (Tobin’s Q).
{"title":"Pengaruh Biaya Corporate Social Responsibility Terhadap Kinerja Keuangan dan Nilai Perusahaan [Influence of Cost against Corporate Social Responsibility, Financial Performance, and Value]","authors":"Aditya Satya Yudharma, Y. Nugrahanti, Ari Budi Kristano","doi":"10.19166/DEREMA.V11I2.206","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I2.206","url":null,"abstract":"Corporate social responsibility is becoming increasingly important in Indonesia and many companies get into trouble when they do not care about environmental and social issues. The purpose of this research is to analyze the influence of corporate social responsibility expenditure on the financial performance and value of a firm. The samples used in this study were 56 companies listed in the Indonesia Stock Exchange 2012 and 2013. The samples were chosen using the purposive sampling method based on certain designated criterias. Corporate social responsibility expenditure is measured by employee welfare cost and social expenditure for the community. The financial performance is measured by return on assets (ROA) and the firm value is measured by Tobin’s Q ratio. For testing hypothesis, this study used multiple regression analysis. The result of this study showed that the employee welfare cost had a positive effect toward financial performance (ROA) and no effect toward firm value (Tobin's Q) while social expenditure for community had no effect toward financial performance (ROA) and firm value (Tobin’s Q).","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67829141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-10-07DOI: 10.19166/DEREMA.V11I2.233
Gregorius Romaryo Tanubun, Maichal Maichal
The purpose of this research is to understand: (1) the influence of family on entrepreneur intention; (2) the impact of entrepreneurial study on entrepreneur intention; and (3) the difference in entrepreneurial intention among an entrepreneurial class of students at SMAK St. Louis 1 in Surabaya. The population of this research is students of an entrepreneurial class at SMAK St. Louis 1 in Surabaya. The sampling technique used is census with 40 respondents as samples. This research is a quantitative research with multiple regression method and independent samples t-test with SPSS 23 as analysis tool. The findings of this research indicate that: (1) family variable (K) reacts significantly negative towards entrepreneurial intention (IB), (2) entrepreneurial education variable (PK) reacts significantly towards entrepreneurial intention (IB), and (3) no difference is found between men and women.
本研究的目的是了解:(1)家族对企业家意向的影响;(2)创业学习对创业意向的影响;(3)泗水SMAK St. Louis 1创业班学生创业意向差异。本研究的对象是泗水SMAK St. Louis 1创业班的学生。抽样方法为人口普查，抽样对象为40人。本研究以SPSS 23为分析工具，采用多元回归方法和独立样本t检验进行定量研究。本研究发现:(1)家庭变量(K)对创业意向(IB)有显著负向反应，(2)创业教育变量(PK)对创业意向(IB)有显著负向反应，(3)男女之间无显著差异。
{"title":"Intensi Berwirausaha Pada Pelajar Kelas Ekstrakurikuler Kewirausahaan SMAK St. Louis 1 Di Surabaya [The Entrepreneurship Intentions of Entrepreneurship Students in Extracurricular Classes at SMAK St. Louis 1 in Surabaya]","authors":"Gregorius Romaryo Tanubun, Maichal Maichal","doi":"10.19166/DEREMA.V11I2.233","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I2.233","url":null,"abstract":"The purpose of this research is to understand: (1) the influence of family on entrepreneur intention; (2) the impact of entrepreneurial study on entrepreneur intention; and (3) the difference in entrepreneurial intention among an entrepreneurial class of students at SMAK St. Louis 1 in Surabaya. The population of this research is students of an entrepreneurial class at SMAK St. Louis 1 in Surabaya. The sampling technique used is census with 40 respondents as samples. This research is a quantitative research with multiple regression method and independent samples t-test with SPSS 23 as analysis tool. The findings of this research indicate that: (1) family variable (K) reacts significantly negative towards entrepreneurial intention (IB), (2) entrepreneurial education variable (PK) reacts significantly towards entrepreneurial intention (IB), and (3) no difference is found between men and women.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67830053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-06-03DOI: 10.19166/DEREMA.V11I1.186
H. Rahman
The aim of this paper is to expose an informal entrepreneurial learning pattern that is undertaken by the Minangkabau tribe in Indonesia and relate it to cultural dimension and perceived value of a society. This informal entrepreneurial learning pattern is called as ‘ Merantau ’ - which can simply be meant as ‘ to emigrate ’, in which the young males (mostly during the ages of 15-20, or even younger) leave their homeland; move to other places nationwide or abroad, and running entrepreneurial activities for their daily life. The existence of merantau as an informal cultural based entrepreneurial learning for the young Minangkabau tribe combined with their cultural dimension and perceived values have contributed to the creation of and bring positive impacts to entrepreneurial culture of the Minangkabau tribe. The Minangkabau tribe, as one of tribes in Indonesia, experiences very supportive social environment in which entrepreneurial culture is recognised as part of the way of life. Therefore, Minangkabau tribe is known as one of the most entrepreneurial tribes in Indonesia. This paper considers perceived value and cultural dimension that may bring consequence to entrepreneurial culture of a society, with particular analysis to Minangkabau tribe in Indonesia. Analysis is undertaken by considering the elements and index of cultural dimension and perceived values of a society that can create and intiate entreprenuerial habits and relate them to entrepreneurship. Result of the analysis shows an evidence that culture of a society also plays an important role to create and maintain entrepreneurial habits and experience of a society. Together with cultural dimension of a society, perceived values that a society has, also contributes to the creation of entrepreneurial culture of that society. This is shown in the context of the Minangkabau tribe who is well known as an entrepreneurial tribe in Indonesia. However, this study analyses one single cultural background from a specific tribe in Indonesia and since it was undertaken to a single cultural background, it will be worth to extend this study and investigation into several cultural and value backgrounds from various ethnic groups/tribes in Indonesia or any other countries. Comparatively, this will add knowledge and dimension regarding entrepreneurship and its relationship to cultural dimension and perceived values of a society/community/ethnic group.
{"title":"‘Merantau’ - an Informal Entrepreneurial Learning Pattern in the Culture of Minangkabau Tribe in Indonesia","authors":"H. Rahman","doi":"10.19166/DEREMA.V11I1.186","DOIUrl":"https://doi.org/10.19166/DEREMA.V11I1.186","url":null,"abstract":"The aim of this paper is to expose an informal entrepreneurial learning pattern that is undertaken by the Minangkabau tribe in Indonesia and relate it to cultural dimension and perceived value of a society. This informal entrepreneurial learning pattern is called as ‘ Merantau ’ - which can simply be meant as ‘ to emigrate ’, in which the young males (mostly during the ages of 15-20, or even younger) leave their homeland; move to other places nationwide or abroad, and running entrepreneurial activities for their daily life. The existence of merantau as an informal cultural based entrepreneurial learning for the young Minangkabau tribe combined with their cultural dimension and perceived values have contributed to the creation of and bring positive impacts to entrepreneurial culture of the Minangkabau tribe. The Minangkabau tribe, as one of tribes in Indonesia, experiences very supportive social environment in which entrepreneurial culture is recognised as part of the way of life. Therefore, Minangkabau tribe is known as one of the most entrepreneurial tribes in Indonesia. This paper considers perceived value and cultural dimension that may bring consequence to entrepreneurial culture of a society, with particular analysis to Minangkabau tribe in Indonesia. Analysis is undertaken by considering the elements and index of cultural dimension and perceived values of a society that can create and intiate entreprenuerial habits and relate them to entrepreneurship. Result of the analysis shows an evidence that culture of a society also plays an important role to create and maintain entrepreneurial habits and experience of a society. Together with cultural dimension of a society, perceived values that a society has, also contributes to the creation of entrepreneurial culture of that society. This is shown in the context of the Minangkabau tribe who is well known as an entrepreneurial tribe in Indonesia. However, this study analyses one single cultural background from a specific tribe in Indonesia and since it was undertaken to a single cultural background, it will be worth to extend this study and investigation into several cultural and value backgrounds from various ethnic groups/tribes in Indonesia or any other countries. Comparatively, this will add knowledge and dimension regarding entrepreneurship and its relationship to cultural dimension and perceived values of a society/community/ethnic group.","PeriodicalId":31092,"journal":{"name":"DeReMa Development Research of Management Jurnal Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67828916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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