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Evaluating E-Commerce Engagement Factors In Saudi Arabia: Financial Loss, Identity Theft And Privacy Policies 评估沙特阿拉伯的电子商务参与因素:财务损失、身份盗窃和隐私政策
Q4 Decision Sciences Pub Date : 2023-12-15 DOI: 10.26668/businessreview/2023.v8i12.4035
Faten Saleh Alghamdi, Roshazlizawati Mohd Nor
Purpose: The purpose of this study is to investigate the influence of financial loss, identity theft, and privacy protection policies on the willingness of tourists in Saudi Arabia to engage in e-commerce. Theoretical framework: This study examines Saudi Arabian visitors' use of e-commerce, highlighting the consequences of financial loss, identity theft, and privacy laws. The study employs Smart PLS and structured questionnaires, underpinned by a theoretical framework of trust and security, to uncover heightened fears over online identity theft. Policies protecting privacy become essential, boosting customer confidence and promoting e-commerce. The study adds to the scant amount of information in this field by emphasising the role that regulations play in maintaining transaction security and promoting user confidence. Design/Methodology/Approach: This study used a quantitative research methodology to examine the relationship between financial loss, identity theft, privacy protection policies, and the willingness to engage in e-commerce in Saudi Arabia. Structured questionnaires were used to gather data, and Smart PLS was used to analyse the results using Structural Equation Modelling (SEM). Findings: The study reveals that Saudi Arabian tourists express more concern about online identity theft than financial loss. Privacy protection policies play a pivotal role in enhancing their trust and participation in e-commerce, underscoring the importance of regulatory measures for ensuring user confidence and online transaction security. Research, Practical & Social implications: This study highlights the unique worries that Saudi Arabian internet customers have, prioritising identity theft over money loss. Policies protecting privacy become an important middleman that is essential to fostering trust and promoting e-commerce. The findings encourage more investigation into the fundamental elements influencing user choices in study. Practically speaking, companies may improve tactics by giving strong privacy safeguards top priority. In order to promote a safe and reliable e-commerce environment that benefits customers and the expansion of Saudi Arabia's online market, it is socially vital to advocate for explicit privacy legislation. Originality/value: This study is a pioneering attempt to investigate Saudi Arabian tourists' e-commerce behaviour. It adds to the scarce body of knowledge in this area by illuminating the importance of privacy protection policies in fostering consumer trust.
目的:本研究旨在调查经济损失、身份盗窃和隐私保护政策对沙特阿拉伯游客参与电子商务意愿的影响。理论框架:本研究探讨了沙特阿拉伯游客使用电子商务的情况,强调了经济损失、身份盗用和隐私法的后果。研究采用智能 PLS 和结构化问卷调查,以信任和安全理论框架为基础,揭示了人们对在线身份盗窃的高度恐惧。保护隐私的政策变得至关重要,可以增强客户信心,促进电子商务的发展。本研究强调了法规在维护交易安全和增强用户信心方面的作用,从而为这一领域的稀缺信息添砖加瓦。设计/方法/途径:本研究采用定量研究方法,探讨沙特阿拉伯的经济损失、身份盗窃、隐私保护政策和参与电子商务的意愿之间的关系。使用结构化问卷收集数据,并使用智能 PLS 结构方程模型(SEM)分析结果。研究结果:研究表明,与经济损失相比,沙特阿拉伯游客更担心网上身份盗窃。隐私保护政策在提高他们对电子商务的信任度和参与度方面起着关键作用,这突出了监管措施对确保用户信心和在线交易安全的重要性。研究、实践和社会意义:本研究强调了沙特阿拉伯互联网用户的独特担忧,即身份盗窃比金钱损失更重要。保护隐私的政策成为促进信任和推广电子商务的重要中间环节。研究结果鼓励对影响用户选择的基本要素进行更多调查。实际上,公司可以通过优先考虑强有力的隐私保护措施来改进策略。为了促进安全可靠的电子商务环境,使客户受益并扩大沙特阿拉伯的在线市场,倡导明确的隐私立法具有重要的社会意义。原创性/价值:本研究是调查沙特阿拉伯游客电子商务行为的一次开创性尝试。它揭示了隐私保护政策在促进消费者信任方面的重要性,为该领域稀缺的知识体系添砖加瓦。
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引用次数: 0
Celebrity Expertise and Congruence on Consumer Purchase Intentions: Evidence by Nigerian Mobile Telecommunication Companies 名人专长与消费者购买意向的一致性:尼日利亚移动通信公司的证据
Q4 Decision Sciences Pub Date : 2023-12-15 DOI: 10.26668/businessreview/2023.v8i12.3780
Christopher Aja Onu, J. Nwaulune, Emmanuel Agu, A. Bamidele, O. Adetunji, I. A. Nwankwere, David Ayeni, Rufai Ismail
Purpose: Celebrity endorsement is a marketing strategy firms have embraced to survive and fortify their market competitiveness. This study examined how celebrity expertise and congruence affect consumer purchase intentions in Nigerian telecommunications companies. Theoretical framework: The theory of planned behaviour describes all behaviour of individuals who possess the power to exercise self-restraint. The predictors of purchase intentions as submitted by this theory comprised attitudes; behavioural intention; subjective norms; and perceived behavioural control. Method: It adopted a survey research design. A proportionate stratified random sampling technique was employed in the research while a questionnaire was used to gather participant data. The instrument was validated while the reliability tests ranged between 0.654 and 0.795. A Partial Least Square (PLS) modelling was adopted to analyse data collected from the respondents. Findings: The findings showed that celebrity expertise and celebrity congruence all have a significant positive effect on consumers’ intention to purchase in the Nigerian mobile telecommunication operators in Lagos State, Nigeria. Research Implication: The managerial implication is that it will enhance inter-enterprise collaborations among telecommunications companies by working together with their ideas and skills to accomplish a desired task that is innovative in nature for the benefit of the companies. Originality/Value: This study is the first of its kind to deal with celebrity expertise and celebrity congruence on consumers’ intention to purchase in the Nigerian mobile telecommunication operators in Lagos State, Nigeria.
目的:名人代言是企业为生存和加强市场竞争力而采取的一种营销策略。本研究探讨了尼日利亚电信公司的名人专长和一致性如何影响消费者的购买意向。理论框架:计划行为理论描述了拥有自我约束能力的个人的所有行为。该理论提出的购买意向预测因素包括态度、行为意向、主观规范和感知行为控制。研究方法采用调查研究设计。研究采用了比例分层随机抽样技术,并使用问卷收集参与者数据。研究工具经过验证,可靠性测试结果介于 0.654 和 0.795 之间。研究采用了偏最小平方(PLS)模型来分析从受访者那里收集到的数据。研究结果研究结果表明,在尼日利亚拉各斯州的尼日利亚移动通信运营商中,名人专长和名人一致性对消费者的购买意向都有显著的积极影响。研究意义:对管理的启示是,这将加强电信公司之间的企业间合作,利用他们的想法和技能共同完成一项具有创新性质的预期任务,从而使公司受益。原创性/价值:本研究首次涉及尼日利亚拉各斯州移动电信运营商的名人专长和名人一致性对消费者购买意向的影响。
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引用次数: 0
Possible Reasons for Spurious Regression in the Econometric Model (Case Study of Imports in the United States of America) 计量经济学模型中出现虚假回归的可能原因(美利坚合众国进口案例研究)
Q4 Decision Sciences Pub Date : 2023-12-15 DOI: 10.26668/businessreview/2023.v8i12.3717
Samer Muhammad Fakhr, Anissa Bouabid
Purpose: The research aims to identify statistical, econometric, and economic indicators to infer the problem of spurious regression. Theoretical framework: The research used a descriptive and econometric approach to identify the dimensions of this problem and the most likely causes of its emergence. Design/Methodology/Approach: The research estimated four equations, the first two are simple linear regressions (y, x1) and (y, x2), the third is a multiple linear regression equation (y, x1, x2), and the fourth is a double logarithmic regression equation for multiple linear regression. The results of the four equations were compared to assess the standard methods and explore spurious regression. Findings: The research concluded with several findings, one of which is that a high value of the coefficient of determination (R2) in the absence of significance of the parameters is an indication of the problem of multicollinearity, and hence the possibility of spurious regression. Research, Practical & Social implications: Spurious regression can lead to misleading conclusions about the relationships between economic variables, this can have negative consequences for economic policymaking and other decision-making processes. The research on spurious regression can help to improve the accuracy and reliability of economic analysis, which can benefit society as a whole. Originality/Value: The paper could provide recommendations for how to avoid spurious regression in econometric models of imports. This could include recommendations for data collection, data preparation, and model specification.
目的:本研究旨在确定统计、计量经济学和经济指标,以推断虚假回归问题。理论框架:研究采用了描述性和计量经济学方法,以确定该问题的各个层面及其出现的最可能原因。设计/方法/途径:研究估计了四个方程,前两个是简单线性回归(y, x1)和(y, x2),第三个是多元线性回归方程(y, x1, x2),第四个是多元线性回归的双对数回归方程。对四个方程的结果进行了比较,以评估标准方法和探索虚假回归。研究结果研究得出了几项结论,其中之一是,在参数不显著的情况下,判定系数(R2)的高值表明存在多重共线性问题,因此有可能出现虚假回归。研究、实践和社会影响:虚假回归会导致对经济变量之间的关系得出误导性结论,从而对经济政策制定和其他决策过程产生负面影响。对虚假回归的研究有助于提高经济分析的准确性和可靠性,从而使整个社会受益。原创性/价值:论文可就如何避免进口计量经济学模型中的虚假回归提出建议。这可能包括数据收集、数据准备和模型规范方面的建议。
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引用次数: 0
Closed-Loop Supply Chain Integration: Assessing Marketing Impacts and Customer Perceptions of Sustainable Brand Value in the Saudi Photovoltaic Industry 闭环供应链整合:评估营销影响和客户对沙特光伏产业可持续品牌价值的看法
Q4 Decision Sciences Pub Date : 2023-12-13 DOI: 10.26668/businessreview/2023.v8i12.4064
Karim Soliman, Aseel Bahareth
Purpose:  This investigation addresses the influence of closed-loop supply chain integration (CLSCI) on consumer perception of sustainable brand value, examining its effect on purchasing decisions, brand loyalty, and image. Theoretical framework:  The study operates within a framework that posits CLSCI as a potential enhancer of sustainable brand value, mediated by demographic variables and consumer consciousness of sustainability practices. Design/methodology/approach:  A cross-sectional analysis was performed with 240 Saudi participants using Multivariate Analysis of Variance (MANOVA) to assess the hypotheses derived from the theoretical framework. Findings:  Results indicate a direct correlation between CLSCI and brand image, strengthened by consumer awareness. Moreover, age and awareness significantly mediate the relationship between CLSCI and perceived brand value and purchasing decisions. Research, Practical & Social implications:  Findings underscore the necessity for Saudi photovoltaic (PV) firms to elevate CLSCI awareness and its linkage to brand image. The study also prompts further examination of age-related influences and sustainable waste management practices. Originality/value:  his study contributes to the limited research on CLSCI's role within the Saudi PV sector, providing empirical evidence and a conceptual model for CLSCI implementation, offering insights for enhanced consumer engagement and sustainable brand development.
目的:本研究探讨闭环供应链整合(CLSCI)对消费者可持续品牌价值认知的影响,研究其对购买决策、品牌忠诚度和品牌形象的影响。理论框架: 研究框架认为,闭环供应链整合是可持续品牌价值的潜在提升因素,并以人口统计学变量和消费者的可持续发展意识为中介。设计/方法/途径: 使用多变量方差分析(MANOVA)对 240 名沙特参与者进行了横截面分析,以评估从理论框架中得出的假设。研究结果 结果表明,CLSCI 与品牌形象之间存在直接相关性,消费者的认知度加强了这种相关性。此外,年龄和认知度在很大程度上调节了 CLSCI 与感知品牌价值和购买决策之间的关系。研究、实践和社会意义: 研究结果表明,沙特光伏企业有必要提高消费者对CLSCI的认识,并将其与品牌形象联系起来。这项研究还促使人们进一步研究与年龄有关的影响因素和可持续废物管理实践。原创性/价值:本研究为有关 CLSCI 在沙特光伏行业中的作用的有限研究做出了贡献,为 CLSCI 的实施提供了经验证据和概念模型,为提高消费者参与度和可持续品牌发展提供了见解。
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引用次数: 0
Financial Inclusion and Information Communication Technology on Tax Performance in Sub-Saharan Africa 金融普惠和信息通信技术对撒哈拉以南非洲税收绩效的影响
Q4 Decision Sciences Pub Date : 2023-12-11 DOI: 10.26668/businessreview/2023.v8i12.2341
Kingsley Aderemi Adeyemo, I. Adeyanju, Gbenga Ekundayo, Alex Adegboye, Shahnawaz Ali
Purpose: The main objective of this paper is to determine empirically the impact of financial inclusion and Information Communication Technology (ICT) on tax performance in Sub-Saharan African countries; determine the extent to which the elements of financial inclusion have influenced tax performance of countries in Sub-Saharan Africa; and examine the role technology plays in impacting the performance of taxes in Sub-Saharan African countries. Theoretical Framework: The existing theories that serve as a roadmap for the development of this study are Theory of Digital Diffusion and Theory of Margins. Digital transformation has an important impact on the operations and systems of every economy, which often triggers a positive effect on taxes. Diffusion innovation theory was initiated by Rogers in 1962. The Theory of Margin on the other hand, is a theoretical school that gives validity to the impact of financial development on product output. It suggests that more access to financial services and products is vital for high output and economic advancement. Design/Methodology/Approach: The population considered in this study was 48 sub-Saharan African Countries from the period of 1999 to 2019. The methods used for the analysis consists of the descriptive and correlation analysis on the identified variables and a creation of financial inclusion index using the Principal Component Analysis to deal with multiclonality challenge amongst the financial inclusion proxies, it also adopted the two-staged least square estimation technique for the empirical analysis. Findings: The study reveals inter alia that the variables for financial inclusion and ICT proxies are overwhelmingly positive and significantly impact on the tax performance (i.e., total tax revenue and the non-resource tax revenue as percentages of GDP), in sub-Saharan Africa and that the financial inclusion index has positive effect on tax performance in  sub-Saharan Africa. We also observed that there   is a positive relationship between technology and tax performance in sub-Saharan Africa. Research Practical & Social implications: Policies should be formulated to engender enhancement of technology and more investment should be allocated to technology as it is discovered to drive financial inclusion and promotes tax revenue mobilization. In general, the findings indicate that policies are needed to engender an enhancement of technology and more investment should be channeled to technology as it affects financial inclusion and by logical extension, the promotion of tax revenue mobilization. Originality/value: The challenge of tax implementation can be directly ascribed to an ineffective tax system.  A tax management that is of high in superiority, helps to make the tax mobilization process more transparent and efficient, and also reduce the level of shadow economy, which main feature is non- remittance or payment of tax. This study reveals that a tax administration system can only operate
目的:本文的主要目的是通过实证研究确定金融包容性和信息通信技术(ICT)对撒哈拉以南非洲国家税收绩效的影响;确定金融包容性要素对撒哈拉以南非洲国家税收绩效的影响程度;以及研究技术在影响撒哈拉以南非洲国家税收绩效方面发挥的作用。理论框架:作为本研究发展路线图的现有理论是数字扩散理论(Theory of Digital Diffusion)和边际理论(Theory of Margins)。数字化转型对每个经济体的运营和系统都有重要影响,往往会对税收产生积极影响。扩散创新理论由罗杰斯于 1962 年提出。另一方面,边际理论是一个理论流派,它赋予金融发展对产品产出的影响以合理性。该理论认为,获得更多的金融服务和产品对于高产出和经济发展至关重要。设计/方法/途径:本研究考虑的对象是 1999 年至 2019 年期间的 48 个撒哈拉以南非洲国家。分析方法包括对确定的变量进行描述性和相关性分析,并使用主成分分析法创建金融包容性指数,以应对金融包容性代用指标之间的多梯队性挑战,还采用了两阶段最小平方估计技术进行实证分析。研究结果:研究结果显示,金融包容性变量和信息通信技术替代变量对撒哈拉以南非洲的税收绩效(即税收总额和非资源税收入占国内生产总值的百分比)具有压倒性的积极和显著影响,金融包容性指数对撒哈拉以南非洲的税收绩效具有积极影响。我们还发现,在撒哈拉以南非洲,技术与税收绩效之间存在正相关关系。研究的实际意义和社会影响:应制定政策促进技术发展,并为技术分配更多投资,因为研究发现技术可推动金融包容性并促进税收动员。总体而言,研究结果表明,需要制定政策来促进技术发展,并为技术分配更多投资,因为技术会影响金融包容性,并顺理成章地促进税收动员。原创性/价值:税收执行方面的挑战可直接归因于税收制度的无效。 高水平的税收管理有助于提高税收动员过程的透明度和效率,也有助于降低影子经济的水平,影子经济的主要特征是不汇税或不缴税。这项研究表明,只有利用现代信息技术,税收管理系统才能有效运行。
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引用次数: 0
Factors Determining the Behavior of E-commerce Users According to the Demographic Aspects of College Students 根据大学生的人口统计学特征决定电子商务用户行为的因素
Q4 Decision Sciences Pub Date : 2023-12-08 DOI: 10.26668/businessreview/2023.v8i12.4133
Brenda Corrêa Da Silva, Daniel Nascimento-e-Silva
Purpose: E-commerce is a supply of needs typical of the information age. Based on contemporary technologies, it has represented an up-and-coming channel for multiplying the possibilities of supplying demands practically everywhere on the planet. So that it can be constantly improved, scientists and managers have been concerned with better understanding the behavior of online buyers. In this sense, this study aimed to identify the determining factors of e-commerce according to demographic aspects (purchase frequency, income, paid activity, age, and gender) of university students at an institution in the North of Brazil.   Theoretical framework: The study was theoretically based on the factors and variables determining consumer purchasing behavior. Factors as analytical dimensions formed a theoretical architecture, each composed of their respective variables and analysis categories.   Design/Methodology/Approach: The method used was a survey, whose population consisted of 51 students enrolled in the second semester of 2022, from which a sample of 47 respondents was extracted, given that the others dropped out of class. Data were collected with a questionnaire with closed questions, the validity of which was checked with a Cronbach's alpha test at 0.82, considered very compliant. The results were generated using the Mann-Whitney U test, given that the behavior of the variables was not regarded as normal by the Kolmogorov-Smirnov and Shapiro-Wilkens tests. The conclusion points to a kind of virtual democracy in which little differentiation can be seen in the factors determining purchases when taken from the point of view of the demographic variables studied.   Findings: The results showed no differences in the determining factors of e-commerce regarding paid activity, frequency of purchases, and age. A difference in behavior was detected between men and women regarding price and between those with higher incomes and those with lower incomes regarding practicality.   Research, Practical, and Social Implications: The practical implication of the study is that marketing strategies and new product launches offered in the virtual world can be mainly standardized because the demographic differences that impact the behavior of virtual consumers are statistically similar. From a theoretical point of view, the results indicate the need to study other demographic variables to confirm or refute these behavioral uniformities.   Originality/Value: The contribution of this study to the science and practice of electronic commerce is the finding that consumers present similar behaviors when considering the demographic aspects of university students, who represent a large portion of virtual buyers.
目的:电子商务是信息时代典型的需求供给方式。以现代技术为基础,它代表了一个很有前途的渠道,可以成倍地满足地球上几乎所有地方的需求。因此,它可以不断改进,科学家和管理者一直关注更好地了解网上买家的行为。从这个意义上说,本研究旨在根据巴西北部一所大学的大学生的人口统计学方面(购买频率、收入、付费活动、年龄和性别)确定电子商务的决定因素。理论框架:本研究的理论基础是决定消费者购买行为的因素和变量。作为分析维度的因素构成了一个理论架构,每个维度都由各自的变量和分析范畴组成。设计/方法/方法:使用的方法是一项调查,其人口包括51名在2022年第二学期入学的学生,考虑到其他人退学,从中提取了47名受访者的样本。采用封闭式问卷收集资料,问卷的效度经Cronbach's alpha检验为0.82,认为非常符合要求。考虑到变量的行为不被Kolmogorov-Smirnov和Shapiro-Wilkens检验视为正常,使用Mann-Whitney U检验产生了结果。结论指出了一种虚拟民主,在这种民主中,从所研究的人口变量的角度来看,决定购买的因素几乎没有差异。调查结果显示,在付费活动、购买频率和年龄方面,电子商务的决定因素没有差异。研究发现,男性和女性在价格方面的行为存在差异,高收入人群和低收入人群在实用性方面的行为也存在差异。研究、实践和社会意义:该研究的实践意义在于,虚拟世界中的营销策略和新产品发布主要可以标准化,因为影响虚拟消费者行为的人口统计学差异在统计上是相似的。从理论的角度来看,结果表明需要研究其他人口统计变量来证实或反驳这些行为的一致性。原创性/价值:本研究对电子商务科学和实践的贡献在于发现,当考虑到大学生的人口统计学方面时,消费者表现出类似的行为,他们代表了虚拟买家的很大一部分。
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引用次数: 0
Supply Chain: Optimize the Production Cost Using Machine Learning 供应链:利用机器学习优化生产成本
Q4 Decision Sciences Pub Date : 2023-12-06 DOI: 10.26668/businessreview/2023.v8i11.3756
Loubna Moumeni, Mohammed Saber
Purpose: The objective of this study is to know how we use can machine learning by applying different algorithms on the supply chain to produce in the cheapest site in the world considering different parameters. Theoretical framework:  the study has highlighted the iterative queries of digital revolution in the supply chain. The literary view in this article has illustrated the significant role of machine learning and dark data in reducing the production costs, enhancing delivery performance. Design/Methodology/Approach:  The company concerned by the case study is a multinational company specializing in flooring and sports surfaces. It operates in 33 production sites, with 520 sites in more than 100 countries. One of the important factors underlying this complexity is the customer base that expects the product at the same cost all over the world, which forces the system that is currently not centralized to produce at a high cost in some countries. Findings:  In this article, we use machine learning by applying different algorithms to unstructured data stored in company servers, where the feedback loop is implemented. The expected result is produced in the cheapest site in the world considering delivery costs. Research, Practical & Social implications: We suggest a future research to use all the remaining dark data saved during ordering on the supply chain and to reduce  more the costs in the world . Originality/Value: This article provides insights into how dark data analytics can be used to reduce supply chain costs and offers recommendations for organizations looking to leverage dark data in their supply chain operations.
目的:本研究的目的是了解我们如何使用机器学习,通过在供应链上应用不同的算法,在考虑不同参数的情况下,在世界上最便宜的地点进行生产。理论框架:研究强调了供应链中数字革命的迭代问题。本文的文学观点说明了机器学习和暗数据在降低生产成本,提高交付性能方面的重要作用。设计/方法/途径:案例研究涉及的公司是一家专门从事地板和运动表面的跨国公司。它在33个生产基地运营,在100多个国家拥有520个生产基地。造成这种复杂性的一个重要因素是客户基础,他们希望在世界各地以相同的成本生产产品,这迫使目前尚未集中的系统在一些国家以高成本生产。发现:在本文中,我们通过将不同的算法应用于存储在公司服务器中的非结构化数据来使用机器学习,其中实现了反馈循环。考虑到运输成本,预期的结果是在世界上最便宜的地点生产。研究,实践和社会影响:我们建议未来的研究使用供应链订购过程中保存的所有剩余暗数据,以减少世界上更多的成本。原创性/价值:本文提供了如何使用暗数据分析来降低供应链成本的见解,并为希望在供应链运营中利用暗数据的组织提供了建议。
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引用次数: 0
Implementation Service Quality on PKK Women in the Context of Preparing New Entrepreneurs at Social Responsibility Activity 在社会责任活动中培养新企业家背景下的 PKK 妇女实施服务质量
Q4 Decision Sciences Pub Date : 2023-12-06 DOI: 10.26668/businessreview/2023.v8i12.3582
Bambang Sugiyono Agus Purwono, D. Bernardus, Damelina Basauli, Grace Citra Dewi, Liliana Dewi
Purpose:  The method used is "Project Based-Learning", meaning that training is carried out using theoretical methods and hands-on practice and using factor analysis. Theoretical framework:  Women entrepreneurs are defined in general as women who have initiated a business, are actively involved in managing it, own at least 50 percent of the firm, and the business has been in operation one year or longer (Nixdorff, J. L., 2010); however, women entrepreneurs did not attract academic interest until the 1980s. Design/Methodology/Approach:  The method used is "Project Based-Learning", meaning that training is carried out using theoretical methods and hands-on practice and using factor analysis.  Training on making souvenirs that are "selling" or in high demand on the market and is being carried out by PKK women in the context of preparing new entrepreneurs. The trainers for making souvenirs are trainers who have experience in making souvenirs from trinkets and “clay.” The number of participants increased from ten (10) people to 30 PKK women. Findings:  The research results are the participants were very enthusiastic to take part in this activity. This activity of making souvenirs has never been done, so it is a new thing and it is hoped that it can be marketed at an adequate price for souvenirs for domestic and foreign tourists and for events. The six variables include: entrepreneur, reliability, assurance, tangibles, empathy, and responsiveness reduced to three factors and known as Physical assets, Competent, and Empathy. Research, Practical & Social implications: We suggest a future research agenda and highlight the contributions made to the major and executive staff of Malang City. Originality/Value: The results indicate that the number of participants (trainers/PKK women) is increasing, and the neighboorhood coordinator supported this activity also trainers want to propose another topic about marketing management.
目的:使用的方法是“基于项目的学习”,即使用理论方法和实践实践并使用因子分析进行培训。理论框架:女性企业家一般被定义为创办企业,积极参与管理企业,拥有至少50%的公司股份,企业运营一年或更长时间的女性(Nixdorff, J. L., 2010);然而,直到20世纪80年代,女性企业家才引起学术界的兴趣。设计/方法论/方法:使用的方法是“基于项目的学习”,这意味着培训是通过理论方法和实践实践以及因素分析来进行的。在培养新企业家的背景下,库尔德工人党妇女正在进行关于制作在市场上“出售”或需求量很大的纪念品的培训。制作纪念品的教练是有制作小饰品和“粘土”纪念品经验的教练。参加人数从10人增加到30名库尔德工人党妇女。调查结果:研究结果是参与者非常热情地参加了这次活动。这种制作纪念品的活动从来没有做过,所以这是一种新事物,希望能够以合适的价格销售给国内外游客和活动纪念品。这六个变量包括:企业家、可靠性、保证、有形资产、同理心和响应能力,它们被简化为三个因素,被称为物质资产、能力和同理心。研究、实践和社会影响:我们建议未来的研究议程,并强调对玛琅市主要和行政人员的贡献。创意/价值:结果表明,参与者(培训人员/库尔德工人党妇女)的人数正在增加,社区协调员支持这项活动,培训人员也想提出另一个关于营销管理的主题。
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引用次数: 0
The Relationship Between Stress and Remote Working in Indian Information Technology Companies 印度信息技术公司的压力与远程工作之间的关系
Q4 Decision Sciences Pub Date : 2023-12-05 DOI: 10.26668/businessreview/2023.v8i12.3994
Gokul Santhanam, K. D. Balaji
Purpose: While remote working is a common practice in Information Technology organization, it was mostly confined to a small percentage of employees. The COVID-19 pandemic forced several companies to swiftly adapt to a near 100 percentage remote working model. The aim of this study was to understand the relationship between Stress and Remote Working in the Indian IT companies. Design/Methodology/Approach: With multiple waves of infection, several companies are yet to return back to office. It is by now clear that, remote working is going to be way of life. Most companies are looking at a hybrid work model even after the pandemic era. However, it is important to realise that implementation of remote working is a much broader subject. Employees have been complaining of stress and fatigue while working from home. NASSCOM data has shown an increase in attrition across IT organizations.  We decided to adopt the survey approach for studying work stress while working from home and the impact on the intent to stay amongst employees working in IT organizations. We followed the snowball sampling method and a total of 181 employees participated from IT Companies across India. A model was created to explore the relationship between Autonomy, Emotional Demands, Work Pressure, Work Engagement, Recognition, Intent to Leave and Stress. A PLS-SEM model was created and the relationships were analyzed. Findings: A total of six hypotheses were tested and the result was conclusive. The result corroborated with the fact that working from home is stressful and identified the factors that influence the stress. While remote working continues to be a preferred option, the concerns raised by the employees were valid and hence stress induing. We also spoke to a group of HR Managers to understand and solution some of the problems that surfaced in our survey. Together, we arrived at recommendations that could help address these concerns. As remote working is going to be a part of future work strategy, it is important to bring about these changes to immediately reduce the increasing attrition in Indian IT organizations. Research, Practical & Social implications: Organizations should understand that remote working is the future way forward. With more clients being open to have employees working from home it is important for the organizations to ensure that they provide a stress free work environment to their remote workers. While there could be other external factors that could induce stress, it is the responsibility of the organization to focus on the controllable factos.  Originality/Value: While working from home is not new to Indian Indian IT companies they have allowed only a small percentage of their workforce to operate remotely. Most employees are allowed to work from home on a need basis. However, permanent work from home is generally discouraged. Remote working by majority workforce was uncommon before the pandemic and hence this topic was rarely researched. T
目的:虽然远程工作在信息技术组织中是一种常见的做法,但它主要局限于一小部分员工。COVID-19大流行迫使几家公司迅速适应接近100%的远程工作模式。本研究的目的是了解压力和远程工作在印度IT公司之间的关系。设计/方法/方法:由于多次感染,一些公司尚未回归办公室。现在很清楚,远程工作将成为一种生活方式。即使在疫情过后,大多数公司也在考虑混合工作模式。然而,重要的是要认识到远程工作的实施是一个更广泛的主题。员工们一直在抱怨在家工作的压力和疲劳。NASSCOM的数据显示,IT组织的人员流失正在增加。我们决定采用调查方法来研究在家工作时的工作压力,以及在IT组织中工作的员工对留下来的意图的影响。我们采用滚雪球抽样的方法,共有来自印度IT公司的181名员工参与了调查。建立了一个模型来探讨自主性、情感需求、工作压力、工作投入、认可、离职意图和压力之间的关系。建立了PLS-SEM模型,并分析了两者之间的关系。结果:共检验了6个假设,结果是结论性的。结果证实了在家工作压力大的事实,并确定了影响压力的因素。虽然远程工作仍然是首选,但员工提出的担忧是有效的,因此会导致压力。我们还采访了一组人力资源经理,以了解和解决我们调查中出现的一些问题。我们共同提出了有助于解决这些问题的建议。由于远程工作将成为未来工作策略的一部分,因此带来这些变化以立即减少印度it组织中不断增加的人员流失是很重要的。研究、实践和社会影响:组织应该明白远程工作是未来的发展方向。随着越来越多的客户对员工在家工作持开放态度,企业必须确保为远程员工提供一个没有压力的工作环境。虽然可能有其他外部因素会引起压力,但组织有责任关注可控制的因素。独创性/价值:虽然在家工作对印度IT公司来说并不新鲜,但他们只允许一小部分员工远程操作。大多数员工都被允许在需要的时候在家工作。然而,长期在家工作通常是不被鼓励的。在大流行之前,大多数劳动力远程工作并不常见,因此很少对这一主题进行研究。根据我们的研究提供的建议可以帮助弥合差距,帮助组织减少员工的压力水平。
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引用次数: 0
Critical Success Factors For Quality Improvement Projects In Pasuruan, East Java, Indonesia 印度尼西亚东爪哇 Pasuruan 质量改进项目的关键成功因素
Q4 Decision Sciences Pub Date : 2023-12-04 DOI: 10.26668/businessreview/2023.v8i12.3993
W. Sulistiyowati, Mokh. Suef, M. Singgih
Purpose: This study aims to determine the factors influencing the successful implementation of quality improvement projects. Theoretical framework: This research will focus on finding critical success factors for quality improvement projects and prioritizing improvements to improve the performance and success of quality improvement project implementation. Design, Methodology and Approach:  The research used Smart PLS-SEM and Importance Performance Analysis (IPA). Smart PLS-SEM was first used to determine critical success factors for Quality Improvement Projects (QIPs). Furthermore, IPA was used to determine the position of each factor based on its importance and achievements. Findings: The result showed all dimensions and indicators significantly affect the success of quality improvement projects. The dimension with the highest outer loading value is the quality performance measurement dimension. The next step is measured using the IPA method to determine the critical factors for project success. The results of the IPA analysis show that quality control and leadership are crucial factors in the success of quality improvement projects in the second quadrant. At the same time, the factor that prioritizes improvement is quality assurance (first quadrant). Research, Practical & Social implications:  Research, Practical, and Social Implications: The research implies that quality control and leadership are critical success factors for quality improvement projects. Leadership plays an essential role in implementing quality improvement projects, and leadership commitment is an important key to the success of these projects. In addition, there is a requirement for support from leadership regarding resource allocation. This resource allocation includes labor, costs, information systems, machines, and tools. Another factor that is critical to the success of these projects is quality control. Implementation of quality control has a vital role during the quality improvement project process and after the project. With quality control, the product suits the specifications and standards and meets the targets and standards set. Products that track the results of the implementation of quality control can ensure that the product's quality is guaranteed and follows the target set. Originality/Value:  This research combines two methods to determine the critical success factors in implementing quality improvement projects. Previous research, using SEM-PLS and IPA method measurements, was carried out separately, measuring the importance and performance levels. In this study, the outer loading results in the original sample measurement with SEM-PLS for importance value in the IPA method.
目的:本研究旨在确定质量改进项目成功实施的影响因素。理论框架:本研究将侧重于发现质量改进项目的关键成功因素,并优先考虑改进,以提高质量改进项目实施的绩效和成功。设计,方法和方法:研究使用智能PLS-SEM和重要性绩效分析(IPA)。智能PLS-SEM首先用于确定质量改进项目(QIPs)的关键成功因素。此外,利用国际音标法根据各因素的重要性和成就确定各因素的位置。研究发现:各维度和指标对质量改进项目的成功均有显著影响。外载荷值最大的尺寸为质量性能测量尺寸。下一步是使用IPA方法来确定项目成功的关键因素。IPA分析结果表明,质量控制和领导是第二象限质量改进项目成功的关键因素。同时,优先改进的因素是质量保证(第一象限)。研究、实践和社会影响:研究、实践和社会影响:研究表明质量控制和领导是质量改进项目成功的关键因素。领导在实施质量改进项目中起着至关重要的作用,而领导承诺是这些项目成功的重要关键。此外,还需要在资源分配方面得到领导的支持。这种资源分配包括劳动力、成本、信息系统、机器和工具。另一个对这些项目的成功至关重要的因素是质量控制。质量控制的实施在质量改进项目过程中和项目结束后都具有至关重要的作用。通过质量控制,使产品符合规范和标准,达到设定的指标和标准。对产品实施质量控制的结果进行跟踪,可以确保产品的质量得到保证,符合设定的目标。原创性/价值:本研究结合了两种方法来确定实施质量改进项目的关键成功因素。先前的研究分别使用SEM-PLS和IPA方法测量,分别测量重要性和绩效水平。在本研究中,外部负载导致原始样品用SEM-PLS测量IPA方法中的重要值。
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引用次数: 0
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International Journal of Professional Business Review
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